Optus

Optus Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Silverwater, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Silverwater, Lake Macquarie Shire, State of New South Wales 11/09/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

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Optus Issues Reports Near Silverwater, State of New South Wales

Latest outage, problems and issue reports in Silverwater and nearby locations:

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • lumbers1978 jem (@lumbers1978) reported from Central Coast, State of New South Wales

    hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JustJimWillDo Jim Campbell (@JustJimWillDo) reported

    @Brays_Cottage My cellphone is with Optus, you can just google that **** now.

  • ABillionSuns Rocketpilot (@ABillionSuns) reported

    My Optus plan suddenly went up by ten bucks because they decided to start charging for Optus Sport. Oh well, not using it, I’ll cancel the add-on. New bill arrives, it’s now gone up by 20 bucks. Haha

  • PeterJamesRoth6 Peter James Rothe (@PeterJamesRoth6) reported

    Damn! by chance ran into person i get my special medicine from and bloody bank ATM is on fritz. First thought was bloody Optus but woman in front of me also couldn't withdraw.

  • andrejvisagie 🏳️‍⚧️🏳️‍🌈🏳️‍⚧️Andréya🏳️‍🌈🏳️‍⚧️🏳️‍🌈 (@andrejvisagie) reported

    @ACCAN_AU can I cancel my contract with Optus after being affected due to the data breach?

  • lilli_hitcher anemic era (@lilli_hitcher) reported

    love that vodafone are just sending out the most petty emails rn. oh yeah heard about the optus leak? that would never happen at vodafone…

  • jusmoiau Just Me (@jusmoiau) reported

    @criprights @nicacordover Fail to see how. Supposedly I wasn't affected by Optus breach...but got MyDeal email

  • Urchin_LMS citizen xx (au) (@Urchin_LMS) reported

    @droverdriver61 They only got name, email, DOB, phone no & address 😬 But taking a leaf out of the optus book & playing it down... didn't get password 😵‍💫

  • wild_winnie WildWestWin (@wild_winnie) reported

    @westaustralian @Optus still causing me issues & no help from them. Sack that useless CEO

  • cuzyskinga David Cozins (@cuzyskinga) reported

    @chris_aus1990 @CommBank @up_banking This is a good example why i think if we rely on a cashless society it can turn bad very quickly all it takes is scams eg: optus,osko payments,power failure,covid. Don't lose the cash.

  • troobit Ronan (@troobit) reported

    This is just stupidity now. Better #infosec is never valued until after the fact. Will you people just exercise some simple password hygiene and maybe multi factor auth?? Comeoooonn @mydealaustralia - the @Optus scare should've been a wake up call to sort your house out.