Optus Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Silverwater, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (22%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Silverwater, Lake Macquarie Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Central Coast |
Phone | |
| Central Coast |
Phone | |
| Central Coast |
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| Central Coast |
Internet | |
| Newcastle |
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| Newcastle |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Silverwater, State of New South Wales
Latest outage, problems and issue reports in Silverwater and nearby locations:
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Smokey Shoebill
(@ShoebillSmokey) reported
Yo @Optus wtf is going on with my internet? No texts about works in the area, and no info on why my internet has just dropped out?? Getting real sick of this subpar service you provide. Charge a premium price for this ****?
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💧JS
(@Aus_Contrarian) reported
Ha ha @Optus has now blocked me. Pretty much sums up their customer service.
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💧JS
(@Aus_Contrarian) reported
@Optus Sorry it is very hard if you don't reply to know if you have received my message or not. What is a reasonable amount of time for a customer to wait for a response?
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💧JS
(@Aus_Contrarian) reported
Hey @optus @OptusSport it seems everyone on your myoptus app has gone to sleep. Any chance I can get some customer service on here...? What a joke! #canceloptus #optushopeless
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Laura Lanier
(@lauraalanier) reported
@Optus worse service - waited from 8am to 12 midday for a technician as we moved house and no one came- on phone since 810am and still no joy !! No managers available to talk !! On hold transferred from person to person
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Elizabeth Saunders 👩🏼🔬
(@E_R_Saunders) reported
I’m even more disappointed that despite over THREE HOURS of multiple phone calls and webchats to at least five different people and two different stores, no one was able to fix the problem. Much conflicting info and no one at @optus able to talk to anyone else. So disappointed.
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Smith
(@no_ordinaryjo) reported
Dear @consumervic can you help with an absolute nightmare from a telecoms company? @Optus I need to take this to someone outside them. They give zero genuine possibility for resolution.
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Adam Kowalski
(@KillerAdz) reported
@Optus @dottyoreilly Same here optus, no internet here in Melbourne since 4pm AEST, had a customer service person drop connection with me 3 hours ago and then mark the case as resolved. Been waiting on My optus App for over an hour. Need internet as we are in lockdown in Melbourne and have work 2moro
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CHANEL
(@cfreezle) reported
Optus has got to be the most frustrating provider, they’ve disconnected my service three times in the past month and I’m getting so annoyed
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Ed Monserrate
(@eumonserrate) reported
@optus NBN down in Cranbourne, VIC