Optus Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Silverwater, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Silverwater, Lake Macquarie Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Silverwater, State of New South Wales
Latest outage, problems and issue reports in Silverwater and nearby locations:
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Satan's Sewer Rat
(@Beelzebubbly666) reported
@slpng_giants_oz I'm 20km outside Gympie. I'm currently looking at the towers for both Optus & Telstra. Since Xmas day, the signal for both has been a ******* joke. I can have 4 bars of 4G signal, only to have it drop out mid call, or freeze while downloading.
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Burak Uslu
(@burakuslu) reported
@Optus No, my plan is capped at 12 Mbps, not the network congestion. Can you please lift that?
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Vdawg
(@HelpdeskLlama) reported
@Optus @vdawg Been a customer for years it is literally my only bug bear. Otherwise great job on getting this fault acknowledged .
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Judy
(@sewviolets) reported
@dikkii I get very few too just scams mostly. My plan with Optus doesn’t shower the caller id soi never know the number
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Mingo
(@Warrigal_D) reported
@Optus hello, lm having issues with my home phone. It can receive calls but can not send, there is a dial tone but thats all there is. I looked up your trouble shoot and it didnt help me.
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Simone Clark
(@sclar356) reported
@Optus I will keep posting about the problem that isn’t being fixed. I will not be silenced.
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Overlady
(@Aitch_El) reported
@RedFiddler Re pre-paid phone, work out first what coverage you need. If you’re often in rural and remote areas you may have little choice but Telstra. I was happily on 3G Virgin (Optus network) until I moved to where only service is 4G Telstra. I hear good reports of Aldi (Optus n’work).
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Pickled Pickle 🍍🍕
(@Imno_superman_) reported
@Optus Hey there! I’m wondering whom I have to flash my boobs at to have someone reply to my emails from your Bereavement Team? The Bereavement team have all the information & forms & now won’t respond to any of my emails. You call this customer service?
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Mike Scolz
(@skulzy87) reported
@Optus Pretty poor effort.
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Aaron James
(@bewarewolf1) reported
Cool, thanks for replying but it takes more than that to actually fix the issue. How about some tech help? Or fix your app or fix your phone service or actually reply to my DM??? #Optus #Optusoutage