Optus Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Silverwater, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Optus
Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Silverwater, Lake Macquarie Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Central Coast |
Phone | |
| Central Coast |
Phone | |
| Central Coast |
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| Central Coast |
Internet | |
| Newcastle |
||
| Newcastle |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Silverwater, State of New South Wales
Latest outage, problems and issue reports in Silverwater and nearby locations:
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Philip_Gomes 🎾
(@Philip_Gomes) reported
@Optus I understand the Smith Lake 4g area is having issues but what I’ve experienced over the past several months is disgraceful. Patchy to zero reception is a regular feature now. When will this be properly fixed?
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Juan Pablo Rubio
(@juanpablorubioo) reported
@Optus It is really annoying that every weekend I have connection problems, is it possible to have an answer based on this fact and an effective solution please. Thank you
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Cat Cat the Sewer Rat 🐀
(@Cat41968) reported
@Optus Hi, I need to speak to someone about a contract that needs to be voided. Daughter who is on c'link only was signed to a contract of $117 per month over 36 months. Prohibitive and should never have happened. Please advise course of action.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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Jinx
(@Jinxzv) reported
@Optus fix ur reception in Condell Park !!!!!
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Philip_Gomes 🎾
(@Philip_Gomes) reported
@Optus I understand that. But this issue has become progressively worse over the past year. I could tether and work and stream etc but for months it’s been unstable and unworkable.
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Jackson Chadd
(@jchadd1301) reported
Getting carved up through the middle. Look slow, missing a key target up forward and continue to butcher chances. Currently feel sick at Optus
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Fi
(@Fleafi7) reported
@optus your service coverage is getting worse and worse. 5G! What is that My phone tells me I'm in a 5G area for reception but all my Images dissappear. Nothing Loads and then I completely lose ANY tower/reception. Doesn't matter if I am standing Still or moving! NOT FLOOD rel
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Lester Low
(@M00dle) reported
@Optus I'm getting calls from unknown Aus mobile numbers +614xxx. When I pick up, they hang up. Can I share these numbers with you privately?
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Greig
(@GreigArms) reported
@MTAGpodcast @mikeymifsud Do we need to stick to summer for broadcast deals or should we risk it and go it alone in winter and start a streaming service of our own? If we did start a FA streaming service like optus sports, would there be enough demand from subscribing football fans to cover costs?