Optus

Optus Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Silverwater, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Silverwater, Lake Macquarie Shire, State of New South Wales 01/03/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Silverwater, State of New South Wales

Latest outage, problems and issue reports in Silverwater and nearby locations:

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MsMelissaBrady Melissa Brady (@MsMelissaBrady) reported

    Optus are really conducting a master class in: a) how not to treat customers b) crisis management c) media relations and d) let’s not forget security #OptusDataBreach #optusbreach

  • chelle_lezley chelle (@chelle_lezley) reported

    Be part of the Dead Network. It starts with yes. No, Optus. 😑

  • sirgunner1886 Jai 🇮🇳🇦🇺 (@sirgunner1886) reported

    @andrew_the_pom @kepthallowed @Optus I think that's a pre- issue message which they haven't reprogrammed. When you say booted off, is it literally kicking you out of the chat? Either way, the stores are still available for support and/or guidance.

  • ArrickGale Gale Arrick (@ArrickGale) reported

    @SlaterGordon Optus told me my details were safe when i saidni wanted my license number blackout @Optus. Lol.

  • Lindsay22808953 Lindsay Carter (@Lindsay22808953) reported

    @Moffitt9210 @Optus You and how many millions. It's gone down. Hacked or overwhelmed????

  • bernielak Bernadette Laker (@bernielak) reported

    @timburrowes As an Optus customer I would have cut them some slack if they had just been honest and forthcoming from the get-go, as it stands now I've no idea what my personal risk is, or what measures to take, other than find a new mobile phone carrier.

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @BradSabbath @mel_wright123 I think, from my personal experience with Optus, Telstra, NBN is that we are dealing with organizations driven by the profit motive, providing a reliable & safe service often comes last and requires government directives and threats, otherwise it's business as usual

  • DamBusterPrest Dam Buster of Preston (@DamBusterPrest) reported

    @timburrowes As an optus customer the communication regarding the data theft has been abhorrent. One form email saying I may or may not be part of the data breach. There has been no updates on what they are doing to rectify or confirm who may have had issues. The hacker has done more media

  • elzbethmrgn Elizabeth Morgan (@elzbethmrgn) reported

    @RockliffTeam Thanks, my comment wasn't directed at you (although I wasn't clear). The lack of communication from Optus on this issue is infuriating.

  • GDixon1977 Maranoa Girl (@GDixon1977) reported

    @adamliaw The exceptionally wealthy investors in Optus are too poor to compensate the suckers sorry clients who got ripped off in the hack. The investors invest only to make money not lose it. They outsource any loss or thought of a loss to the taxpayer.