Optus Outage in Silverwater, Lake Macquarie Shire, State of New South Wales

@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

Optus having a problem with 4G data on iPhone 12.

@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

@Optus at NGV On St Kilda Road in staff room I can't get any Optus reception to make or receive phone calls, messages or data! People also say they can't with Vodafone too. Other Optus phone people say the same. Can u pls try to fix up?

@Optus #optus how ******** did my 150gb of data get chewed up in under 8 months when I DONT EVEN USE MY PHONE WHEN IM OUTSIDE THE HOUSE

Day 2 of no working phone. I wish the Optus/Telstra apps would just show me the actual error message. Generic error messages are great if you can actually get meaningful support.

@TheRealArash1 @OptusSport Never m. $25 a month and they can’t even stream 4k. Optus are a joke.

This Optus presenter seems to have never watched football before. She's calling them 'Hibernian and The Hearts' and said Celtic and Rangers were the only two undefeated teams in SPL after two games (How did Hibs and Hearts get 4pts then?)

@tripznsa That’s their solution? 🤔 @Optus surely you can do better than that?

@Optus I’m in Burwood NSW, and our wifi isn’t working. Are there issues in the area?

@jenpryor1 I was exactly the same, it's on the My Optus app, plan details,cost to cancel.

@Optus Thanks. I have spent 1h today with 3 staff and another 1.5h with another staff, and my issue still isn’t resolved!

@Justotony64 @Optus @GladysB It’s probably Gladys’ fault that the company is such a **** show now. Once upon a time it was worth using but it’s gone to absolute crap now