Optus Outage in Silverwater, Lake Macquarie Shire, State of New South Wales

@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

Optus having a problem with 4G data on iPhone 12.

@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

@iB3nji Switched from optus at iphone12 after years of Telstra…..have found the customer service much better.

@NichBoy @Optus Nichboy Ako bana help me na please👃👃👃👃👃👃👃👃

@Optus It makes no sense to pay for another service when I am already paying for the best possible internet connection that your company provides

@Optus Yeah, but this will not help for a fact. Why should I pay for another service when my normal nbn internet was working as intended?? (No packet loss during the times I’ve mentioned)

WHY HAS NO ONE SAID ANYTHING FOR THE PAST 4-5 WEEKS NOW ABOUT THIS ISSUE!!!! SYDNEY SIDERS AND RIOT GAMES !!!!! @RiotSupport @Optus please fix this issue!!! It’s so cancer cringe to play with this continuous packet loss + input lag (OCE) (Australia)

@MAJ1NZ @Optus Maybe cos I’ve never had this issue before

@Optus why is Optus sport stream always unwatchably slow?

@TomMUFC8 Bro has optus sport **** itself? Or just me?

@garylilley88 @popham45 @maxrushden Optus is amazing. Every single game. Mine is bundled with my internet for about $80pm. Makes UK offering look so bad but they don’t have the same competition to buy the right here. Still super cheap. And until last year they had UCL and Europa too.

Anyone know how to fix packet loss for optus + riot servers? 8pm - 10pm I'm always losing packets. I want a fix asap :( @Optus