Optus Outage in Silverwater, Lake Macquarie Shire, State of New South Wales

@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

@janine_hendry Cancel contracts with Optus? Urgent enough?

@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

Optus having a problem with 4G data on iPhone 12.

@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

@RevivalOfPotara optus, even tho that security breacb happened I've somehow had the a better customer experience than telstra 💀

@CSomerville60 @Ready1976 @melanie_wray Play it at Optus and you would get 25k plus but the AFL don’t like us and will **** us over in anyway possible

@MerrilynJenkins @Optus I am aware of at least a dozen people with the same problem, mostly in the Sutherland Shire. Optus support are refusing to help them.

Adelaide Oval crowd already looks huge compared to Optus Stadium. Clearly the solution is to take sporting events away from Perth

@annaRoseShadow @Optus Apparently not, the person who I spoke to demanded my drivers license number and Medicare card number and would not help me any further. All this after verifiying who I was.

⚠ Scam alert ⚠ Optus data breach victims are receiving emails/SMS claiming to be Optus, asking them to click on a link to access a free credit report. ❌ Never click on links in messages and always visit the company’s website via your search engine or call them for assistance.

@Bendaman2001 @burner_khamzat bit stupid tbh. I don't understand why they didn't do it at optus stadium

@beau_whiteley Optus is so broken that the network service status page won’t even open… 😢 hold on and hope! 😢

@GeorgieWolf That's what I have but I think it's just on the Optus network lol

@KoalaKuddleKing @GeorgieWolf Is it Optus network? Literally everything else is working but I can't send texts 😕😕😕😕