Optus Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Silverwater, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (3%)
Live Outage Map Near Silverwater, Lake Macquarie Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle |
Phone | |
| Central Coast |
Internet | |
| Central Coast |
Phone | |
| Newcastle |
Internet | |
| Central Coast |
Phone | |
| Central Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Silverwater, State of New South Wales
Latest outage, problems and issue reports in Silverwater and nearby locations:
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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jem
(@lumbers1978) reported
from
Central Coast, State of New South Wales
hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Gee
(@pmgee76) reported
Why is it that @Optus stores continue to say No to helping get an eSIM for prepaid yet the website and online help say the stores can do this. Won’t be bothering with Optus anymore
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Gautam Kasukhela
(@gautamkasukhela) reported
the issue. I wanted to get rid of the Pixel 5 but Optus' horrible 'Boomerang' team did not even bother to call and check the issue. Best part is Optus Retail store tells me, "we understand the issue and it is bad but we can't help you". THAT IS PATHETIC CUSTOMER SERVICE @Optus
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Esther Lim
(@estherlimtf) reported
@EmilyHWoods That sucks. My mum’s been using mobile data for 2 weeks now and will be another week because all the technicians were busy and no one showed up on the day. Try another provider? She’s with Optus and I’m with Superloop.
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Popin Piento
(@praveensays99) reported
@Optus Optus has really poor service. Avoid.
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Vanessa
(@ten_apples) reported
@PurpleHaze_Lee Optus is definitely bigger. @FreoPope can you help?
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Pearl
(@pearlparky) reported
@DoveMetal Sort of torn. Optus is way cheaper and has better plans, and customer service. But my local Optus network seems to cut out for a few hours every few weeks. Think that might just be my location though.
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Declan D
(@decsd1) reported
@Optus is the Optus My Account website having problems? I can log in but then it just says loading your information and doesn't move on. Tried on an ipad, 2x Android phones and a PC using Chrome.
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Chris Hodgetts
(@ChrisHodgetts) reported
@laurennkara I’ve been on about this for years. Even fleamantle fans try to claim they don’t boo... it comes down to the crowd percentage. If we have 60,000 at Optus, it is 90% WCE. Any noise, including booing is going to be way more obvious. But the mantra from the east is we’re all feral.
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Gautam Kasukhela
(@gautamkasukhela) reported
@Optus @OptusEnterprise technical experts tell me the attached video call images (WhatsApp, Duo, Skype) on the new @Google Pixel 5 is NOT an issue. I raised a concern (BASC01707166) on the very day I got my phone only to be told "you are on your own with this phone and (1/3)
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Shahmeer Chaudhry
(@shahmeerx) reported
@rugbycology @Optus You might want to just see if you can borrow a 5g phone to see if you can get a signal. The map also just misses my street, but I get really decent 5g speeds in my house.