Optus

Optus Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Silverwater, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Silverwater, Lake Macquarie Shire, State of New South Wales 06/21/2024 22:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Silverwater, Lake Macquarie Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Newcastle.

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City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaCentral Coast Internet
AustraliaCentral Coast Phone
AustraliaNewcastle Internet
AustraliaCentral Coast Phone
AustraliaCentral Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Silverwater, State of New South Wales

Latest outage, problems and issue reports in Silverwater and nearby locations:

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LindoF Linden Footman (@LindoF) reported

    @Optus so following the worst data breach in recent times, the network goes down for over 24 hrs! What’s next?

  • kelaher Jeremy (@kelaher) reported

    @Jeremy_Kirk @Optus @medibank The issue seems to be they failed to properly integrate the IT systems of acquisitions and let them rot ?

  • tomarild82 TomMariah (@tomarild82) reported

    @EagerMatthew @Telstra Awful. Make yourself a nice cup of tea and play calming music in the background. What’s the point of all this ‘DM us your information’ when you have to call them in the end anyway- why can’t they call us? Nice to hear that Telstra and Optus are the same in that regard.

  • The_Karmelian Ben 😎 (@The_Karmelian) reported

    @Jeremy_Kirk @Optus @medibank very true. at least Medibank is fronting media. All Optus can do is send apology email 2 weeks ago with Dear Customer, Not even a name. I wonder if they have control over all data systems. Do both use same parent CRM software?

  • SustainableMe09 SustainableMe (@SustainableMe09) reported

    @jacquidark @ErinHelyard @Jeremy_Kirk I know. Guess we will know soon enough who is behind it. I have been hit twice (optus and vinomofo). Never purchased from the wine place but do receive their emails. arrgghhh. When will it stop?

  • Minus777 Peter (@Minus777) reported

    @brysonkoehler but I never made such a request. I've been trying to contact Equifax in Australia, but I'm unable to find a phone number. I've also been trying to contact Optus in Australia, but have so far been unsuccessful. Yesterday, I felt I had no choice but to go to the

  • JanetCerdaC J4n3t C3rd4 🌳 ❤️🇨🇱 & 🇦🇺 (@JanetCerdaC) reported

    @Optus my daughter spent ONE HOUR & 43 MINUTES with your ‘customer service’ to whom she had to explain consumer law and after offering solutions completely irrelevant to her problem your ‘customer service’ operator rudely hung up. There are screen shots to prove. Please explain.

  • Minus777 Peter (@Minus777) reported

    @QldPolice I registered with Equifax as advised by Optus. It started to pre-fill names with names that aren't mine. I contacted Equifax, no reply. Then a few days ago, I get an email saying my email address has been updated. I never requested this. Do you think it's urgent?

  • ZANEVERSACE ZANE VERSACE (@ZANEVERSACE) reported

    Optus texted me to tell me to **** off

  • autumnfall098 Zainab (@autumnfall098) reported

    Some unreal meltdown in spaces. For all how poor is the cricket knowledge here. Pak fans believe SA will choke and they'll easily win vs them woww. One said Markram is a fraud. Also think Ind will beat SA in Optus lol. Wtf