Optus

Optus Outage Report in Santa Barbara, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Santa Barbara, Gold Coast, State of Queensland 04/27/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • PaulJohnHodgson Paul Hodgson (@PaulJohnHodgson) reported from Brisbane, State of Queensland

    Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    @BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    @Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.

  • SucCess0783 Mark Cecil (@SucCess0783) reported from Brisbane, State of Queensland

    Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

  • ChersCherpman Chapmanden (@ChersCherpman) reported from Brisbane, State of Queensland

    Optus is possibly one of the worst internet providers 😂 0.06mbps

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Karina_Melbs PolarK_vaxxed x4💉masked😷 (@Karina_Melbs) reported

    @jiangyin I use yahoo email. Have had same 5 email acc's since late 90s. It's very good at directing all spam to spam folder (except a few months ago where there was weird issue affecting folks round the world). I had to have mobile with optus as my home & office buildings blocked /...

  • riya_thapa Riya Thapa (@riya_thapa) reported

    @Optus i have been unable recharge my phone from past 2 weeks . I have tried all your methods to recharge and spoken with umpteen number of staff; this terrible service with a no solution.Terrible service.

  • bazscott Baz Scott (@bazscott) reported

    @bok_ Thing is, it was @TurnbullMalcolm that said that and he is vaguely sensible and knowledgable! As we've seen with Optus they introduce these laws for "national security" or "catching baddies" - that never happens, but the collateral damage caused is huge.

  • mrmadrigal1 mrmadrigal🐨💧🐀💉💉💉💉🇺🇦 (@mrmadrigal1) reported

    @SquizzSTK The confidence and arrogance of the Optus board and management in full flight. They bleated to a former colleague, then minister, that security was too expensive, got an exemption. Now in this mess of their own making - they fail to cooperate

  • reynardvi Reynard Foxx (@reynardvi) reported

    At least the govt has come up with for the Optus issue. "Operation Harry Kane:" Hats off to the underling who thought that one up. Now, on to wasting the rest of the budget in the futile chasing of shadows. Why are we subsiding Singtel? This is an arse covering exercise. #auspol

  • Th3_only_Blubbu Blubbu (@Th3_only_Blubbu) reported

    Hey @Optus wtf is going on, no call or contact on here from you, definitely don't expect me to pay this month's bill since this issue you had, you lied to me now this what a ******* joke

  • StuartBridges2 Stuart Bridges (@StuartBridges2) reported

    @australian Family member was informed his data had been stolen even though he changed phone providers some months beforehand and no longer used #Optus. Can a corporate like this legally hold on to personal information on someone who is not a subscriber to their service? Doubt it.

  • MarcusMMcIntyre Marcus McIntyre ⏩ (@MarcusMMcIntyre) reported

    Seriously @Optus How difficult is it to cancel accounts at the moment? #OptusHack #optusbreach #optus

  • James57498470 James (@James57498470) reported

    @RowdyAndTed Oh I'm glad it worked for you! I'm a former customer so I can't login to my account to find what was compromised unfortunately. Medicare support are really good imo. Yeah I don't see any need for the passport might as well save yourself the hassle. Optus should tell us this

  • eoghanmurf Eoghan Murphy (@eoghanmurf) reported

    Hi @Optus, myOptus app support have told me "I can see that your account has been flagged as being impacted by the cyberattack.....If you don’t hear from us, it means that your driver’s licence doesn’t need to be changed." Is that the best you can do? Wait, worry and........