Optus

Optus Outage Report in Santa Barbara, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Santa Barbara, Gold Coast, State of Queensland 05/09/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Wi-fi
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • djgillespie9 David J Gillespie (@djgillespie9) reported from Brisbane, State of Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • todd42246896 Todd Hacking (@todd42246896) reported from Brisbane, State of Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • aimani Arash (@aimani) reported from Brisbane, State of Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • nothingkanye Nathan John Kearney (@nothingkanye) reported from Brisbane, State of Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • faelingx faeling 💜 (@faelingx) reported from Brisbane, State of Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

  • RuaBrithem Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, State of Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, State of Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    Is it just me or is Optus WiFi really slow this week?

  • LimeEyed LimeEyed (@LimeEyed) reported from Brisbane, State of Queensland

    @Optus stop trying to bill me for a service i cancelled

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    @Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

  • conal_tuohy CONAL (@conal_tuohy) reported from Brisbane, State of Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • boggeley potato man (@boggeley) reported

    anyway, obviously i'm looking for a new mobile internet provider. incredible **** up from optus, they should fire everyone involved, and personally suck me off before expecting me to remain a customer

  • jjclenton Old Grey Raven (@jjclenton) reported

    @Optus @RunnerSA18 I have been affected by your failure! As an ex-customer why did you still have all my details on file? If you kept my details in the hope I would return? I will never be a customer again now that I know you cannot be trusted to look after my data! #OptusHack

  • JamesWi91340985 James Wilson (@JamesWi91340985) reported

    @MichaelR03 @Optus People need to understand that when they get hacked, their accounts can be used to scam people and that makes them liable Text @big_jozi0hack on Instagram for help

  • mshirlaw Matt Shirlaw (@mshirlaw) reported

    I’m guessing whoever obtained all of the Optus data wanted to narrow down the list to customers who still had an active account before offering it for sale on the dark net and has already conducted a huge spam campaign

  • RoyceRk2 Royce Kurmelovs (@RoyceRk2) reported

    The hot list is a list of Optus accounts where, if any request is made for a new service or product within a certain length of time, the applicant is asked to go into a store in person to finalise the transaction. Speaks to the significance of the data that's been stolen. /4

  • molma69 Captain Happy (@molma69) reported

    I have not been a customer at optus for over 3 years. Why do they still have all my personal details on their systems? #OptusHack

  • boggeley potato man (@boggeley) reported

    @mnurkic i got the email from optus and seriously like, this should actually be a criminal offense. there should be legislation around the incredibly poor handling of PII up to and including the IDs you used as Proof of ID. more than enough to impersonate you through online verification

  • georgia2210 Georgia L. Smith 🦝 (@georgia2210) reported

    @MoarToast @Optus Their customer data is probably a mess.

  • ariadne_quinn Ariadne Quinn 💉x5 (@ariadne_quinn) reported

    So @Optus what are you doing to help people whose data you have exposed?? Saying “look out for suspicious activity”, “don’t click on links” etc… That doesn’t actively help the people at risk in this epic disaster. #OptusHack #OptusDataBreach #optusfail

  • r4dyc Robbie (@r4dyc) reported

    Thoughts on the Optus hack: - Optus is looking at some big costs soon - following CCT, Optus is unlikely to pass those costs onto its customers - Optus is a reseller, so expect Optus network providers to have prices passed on to them - there's a lifetime of ID theft fallout ahead