Optus

Optus Outage Report in Santa Barbara, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Santa Barbara, Gold Coast, State of Queensland 09/29/2023 04:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • Internet 52.44%

    Internet

  • Phone 24.10%

    Phone

  • Wi-fi 10.20%

    Wi-fi

  • E-mail 6.59%

    E-mail

  • Total Blackout 4.96%

    Total Blackout

  • TV 1.71%

    TV

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane, Gold Coast and Stanmore.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LusciousLani Ms Banani (@LusciousLani) reported

    @Optus hey. Disabled customer you’re consultants have been exploiting & abusing here. Reckon you can reconnect my phone so I can eat today? Your consultants keep ******* me around & hanging up on the ****** little chat function you have. It’s been 3 months of bullshit.

  • naqs Nathan Walker (@naqs) reported

    @ow Interestingly, in AUS, Optus has already started a consolidation service. The more services you sign up to the bigger discount you get.

  • adhdbusiness Untypical Business @adhdbusiness@mstdn.jp (@adhdbusiness) reported from Sydney, State of New South Wales

    Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.

  • LusciousLani Ms Banani (@LusciousLani) reported

    No sorry, miscommunication. He’s found Consultant 6. If I stab anyone today, it might have something to do with Optus hold music & pisspoor customer service standards. Just a guess.

  • SB_Recruitment Scott Brown (@SB_Recruitment) reported

    My poor @SamsungMobile S8 is showing its age. Currently on a sim-only plan with @Optus. Thought 'Ok can get a new phone added on to my current contract and it'll be easy as.' Forgot its Optus we're talking about. They said I had to pay out my sim-only contact first! What?! Insane

  • JamieHevia Jamie Hevia (@JamieHevia) reported

    @Optus another year another tweet. Is there a problem with the network in the northern rivers area?

  • CiclismoCycling Daniele Vanolini (@CiclismoCycling) reported

    @Optus terrible terrible service !!!!! #optusfail

  • TyrannyChess Ty B. (@TyrannyChess) reported

    @92Schwilliam @Optus Lmao holy ****... That's the quality? Omg. Even my vids look better than that

  • CiclismoCycling Daniele Vanolini (@CiclismoCycling) reported

    No surprise here @Optus still done nothing to help me. #optusfail #CustomerFeedback

  • BilsonhBilson Heather Bilson. 🌺 (@BilsonhBilson) reported

    @Lindamatija25 Optus fails to provide a decent service in the heart of the Melbourne. Time Labor allowed in new independent Telecommunications operators that act in a more responsible & ethical manner than the current ones!