Optus Outage Report in Santa Barbara, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Nielsen
(@ken_killcare) reported
@agarner I had a call last night from someone claiming to be from Optus asking about a service they said I had applied for. I have not applied though I am an Optus customer. I wonder if this is using the stolen data or is just a run of the mill scam?
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Annie
(@ozriotgrrl) reported
@Optus @rico_wallaby What a terrible company you turned out to be. I left Optus about ten years ago. Phew. Or were you holding into my info too?
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OBBY
(@OBBY001) reported
@WayneLongbottom @Hugh_96 @Optus Optus have categorically denied human error within their IT network was responsible. We will see!
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Wayne Longbottom
(@WayneLongbottom) reported
@OBBY001 @Hugh_96 @Optus It may have been her way of apologizing but all I heard in the interview was that she was sorry. Which of course could mean anything. The word apology wasn’t in evidence. There’s a thought too that the breach was caused by poor processes at Optus.
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Optus
(@Optus) reported
@niamhdonohoe Hi Niamh, sorry to hear about your mobile connection issue. Can you confirm if you changed and inserted your Optus sim card in the phone since your return? Did you do manual network selection while you were overseas? Kartik
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Jess
(@Jess_ms) reported
@Hanga87723400 @redruby17 @Optus I left about the same time after a number of issues too and hoping to not be caught up. Don’t trust them to notify me if I am though.
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GailT
(@GBTSocScientist) reported
The CEO of Optus was surprising to me, but then again, not. I stupidly changed to Optus about 4 yrs ago.Had nothing but trouble! Drunk & drugged franchise staff! Hopeless net coverage etc. Changed back to Telstra few mths ago. CEO seems very young & TOTALLY out of her depth!
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darkfoxx
(@darkfoxx8) reported
@Optus Why were you holding onto passport and driver's license information? Never needed to use that info when calling for Optus support?
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Edward Lovelock
(@LovelockEdward) reported
@RickWatt9 @strangerous10 @softhardworker I had thought of that but I think the damage has been done. Will Telstra seize the moment now to inflate their fees and charges as customers flee Optus?
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The One, The Only, Ms. eLLE©! *•.¸♡ 𝗬𝗔𝗬! ♡¸.•*
(@ElleSandes) reported
@smh Optus never gave us an alert, still hasn't. How vigilent and serious about security are they really?