Optus Outage Report in Santa Barbara, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Brown
(@philbrownoz) reported
@adambspencer @Optus @Telstra Nah, FTTB in Freshie through TPG and hitting 108Mbps consistently - never an issue really.
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Mike Scolz
(@skulzy87) reported
Again continued @Optus reception issues in 2284. Been intermittent call and text reception and no data reception. That's twice in the last 2 months I have had zero or next to minimimal reception. Always breaching their end of the contract
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GO1984
(@GO19844) reported
@adambspencer @Optus @Telstra Terrible in northern beaches - agreed.
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Trent Thomson
(@trentthoms) reported
@Telstra @optus escalated one of my issues to the most senior team. 24-48 hours to assign a case manager and then 10 business days to resolve. This is after waiting nearly 5 days already. @optus would keep creating new case numbers rather than escalating the priority of existing ones.
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Matra
(@CoolCotton11650) reported
@Optus Having multiple unexplained home internet dropouts with no resolution anywhere, called up the support and even they couldn't do ****. Been having crap internet for the past 4 days and doesn't seem as like there's gonna be a fix. Absolutely shite!
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H.
(@db23238) reported
Aaah looks like the optus 5g network is down in my area, ie the "sos only" message...
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Paul Evans
(@paulevanssydney) reported
@adambspencer @Optus @Telstra 100%. Has been terrible for 3 weeks
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Ben Nicho
(@BenNicho) reported
@derekvanbraam @Optus We've had no mobile since Sunday in 2283. Still nothing on outage page.
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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Trent Thomson
(@trentthoms) reported
@Telstra I regret switching to @optus to save a few bucks. I had endless trouble. I had separate cases open to activate my SIM, my watch, voicemail and VoLTE. All of the stuff that should just work. Their support was a nightmare and incompetent. They wanted to upsell me constantly.