Optus Outage Report in Santa Barbara, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (2%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
@Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.
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Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Chapmanden
(@ChersCherpman) reported
from
Brisbane, State of Queensland
Optus is possibly one of the worst internet providers 😂 0.06mbps
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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PolarK_vaxxed x4💉masked😷
(@Karina_Melbs) reported
@jiangyin I use yahoo email. Have had same 5 email acc's since late 90s. It's very good at directing all spam to spam folder (except a few months ago where there was weird issue affecting folks round the world). I had to have mobile with optus as my home & office buildings blocked /...
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Riya Thapa
(@riya_thapa) reported
@Optus i have been unable recharge my phone from past 2 weeks . I have tried all your methods to recharge and spoken with umpteen number of staff; this terrible service with a no solution.Terrible service.
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Baz Scott
(@bazscott) reported
@bok_ Thing is, it was @TurnbullMalcolm that said that and he is vaguely sensible and knowledgable! As we've seen with Optus they introduce these laws for "national security" or "catching baddies" - that never happens, but the collateral damage caused is huge.
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mrmadrigal🐨💧🐀💉💉💉💉🇺🇦
(@mrmadrigal1) reported
@SquizzSTK The confidence and arrogance of the Optus board and management in full flight. They bleated to a former colleague, then minister, that security was too expensive, got an exemption. Now in this mess of their own making - they fail to cooperate
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Reynard Foxx
(@reynardvi) reported
At least the govt has come up with for the Optus issue. "Operation Harry Kane:" Hats off to the underling who thought that one up. Now, on to wasting the rest of the budget in the futile chasing of shadows. Why are we subsiding Singtel? This is an arse covering exercise. #auspol
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Blubbu
(@Th3_only_Blubbu) reported
Hey @Optus wtf is going on, no call or contact on here from you, definitely don't expect me to pay this month's bill since this issue you had, you lied to me now this what a ******* joke
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Stuart Bridges
(@StuartBridges2) reported
@australian Family member was informed his data had been stolen even though he changed phone providers some months beforehand and no longer used #Optus. Can a corporate like this legally hold on to personal information on someone who is not a subscriber to their service? Doubt it.
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Marcus McIntyre ⏩
(@MarcusMMcIntyre) reported
Seriously @Optus How difficult is it to cancel accounts at the moment? #OptusHack #optusbreach #optus
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James
(@James57498470) reported
@RowdyAndTed Oh I'm glad it worked for you! I'm a former customer so I can't login to my account to find what was compromised unfortunately. Medicare support are really good imo. Yeah I don't see any need for the passport might as well save yourself the hassle. Optus should tell us this
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Eoghan Murphy
(@eoghanmurf) reported
Hi @Optus, myOptus app support have told me "I can see that your account has been flagged as being impacted by the cyberattack.....If you don’t hear from us, it means that your driver’s licence doesn’t need to be changed." Is that the best you can do? Wait, worry and........