Optus

Optus Outage Report in Santa Barbara, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Santa Barbara, Gold Coast, State of Queensland 03/28/2024 21:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • babybrit babybrit (@babybrit) reported from Brisbane, State of Queensland

    @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported from Brisbane, State of Queensland

    @Optus Hi there. Still doesn't work correctly

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • lesstenny Politic@l Spinner. (@lesstenny) reported from Brisbane, State of Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • mairzy3039 💧John Mair QGM (@mairzy3039) reported from Brisbane, State of Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • girlondon Kathryn Geels (@girlondon) reported from Brisbane, State of Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • linkozsam Cong Zhang (@linkozsam) reported

    @Optus It seems come back at 1:45am of Sydney time, as I left TV and fetch open waiting for the signal back. When optus internet is down, all of its services are out. Not only no internet, but also no mobile phone signal, no Landline telephone signal and no fetch cable TV signal. Wow!

  • ChrisOber ChrisOber (@ChrisOber) reported

    @Optus @JohnNic07593604 Hello @Optus , after 10/12hrs of outage in Sydney do you think we could get a revised status update from “Under Investigation” to something *more meaningful*. Is this a local street/suburb thing, or a broader city-/network-wide issue. Should we expect resolution today (or not)?

  • PaulDav17392250 OK Boomer (@PaulDav17392250) reported

    @Jawdeeman @MikeCarlton01 SBS On Demand has lots of programs i like, binged all 33 episides of Danish cop show Unit One. Trouble free downloading to my Android tablet, Optus wifi via NBN, casting to my tv. The annoying issue is the advertising .. but it is free.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported

    @SmeeHereAgain @Optus Ah theres the problem. Shes working to LNP standards, Eg; None!!

  • PaulPaully69 Paul Smith (@PaulPaully69) reported

    @lasquetimeryl @Optus I have NBN. TPG were awful. I gather no NBN in your area?

  • peterkero Peter Kerrison (@peterkero) reported

    @Optus Aron, this was clearly a significant outage and myself and many other customers it seems were unable to get any information from Optus through this issue. My internet now works after a reboot this morning of the modem. Why were there no communications?

  • stevejohnsonis1 Steve Johnson (@stevejohnsonis1) reported

    @Optus Hi, I’ve had no internet since 10-10.30 last night…I’ve tried rebooting my NBN modem a few times but no luck.. is there still a problem in Turramurra NSW?

  • calrg CG (@calrg) reported

    @optus - internet down from 10ish last night and still down - when will it be back up - east lindfield area

  • PinkRabbitQvQ Pink Rabbit🐰 (@PinkRabbitQvQ) reported

    the Internet is still not working,😭I just want to play game with my boyfriend. @Optus please quickly to fix

  • SydneyBlogger Sydney Blogger (@SydneyBlogger) reported

    What’s happening @Optus ? No service ? NBN is slower than dial up and I calls keep dropping out?