Optus Outage Report in River Heads, Fraser Coast, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (36%)

2. 

   Phone (30%)

3. 

   E-mail (15%)

4. 

   Wi-fi (12%)

5. 

   Total Blackout (6%)

6. 

   TV (1%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• Grant Dewberry (@BigunitGrant) reported 58 minutes ago from Hervey Bay, State of Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Realms (@NotRealms) reported a minute ago

  @Jokerdznn you problem, works on every device in my house optus & telstra

• Margaret Williams (@MimiBlueMtns) reported 2 minutes ago from Sydney, State of New South Wales

  Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

• Jay Peeterman (@JayPeeterman) reported 2 minutes ago

  @OfficialWOOF @Optus That’s all I need just some customer service. Yep it disappears for a week at a time. Including round 23 🙄🔫

• wendy w (@wwy9664) reported 3 minutes ago

  B careful abt #unfoldyourworld with @SamsungMobile @SamsungAU @Optus When ur phone starts flipping out after only 7 months, there's no refund, if they can't fix your phone you get a refurbished one. Never had a phone breaking down at 7 months until now! #nightmare #Samsung

• Sam McPhee (@mcphee23) reported 3 minutes ago

  @Optus I understand but I've watched games live and all the overnight goals packages and never heard those elite commentators. Have you guys switched provider this year and no longer get the marquee guys? Peter Drury did the Arsenal game last night but not for you? Suffers without them

• Prasan Rushil Basnett (@PrasanRushil) reported 5 minutes ago

  @Optus Apple will be launching the new iWatch 8 on 7th September 2022. But you guys won't even send me my iWatch 7 that I was supposed to receive a month ago. I feel cheated as a customer to have fallen for your false marketing tactics and not being delivered as per the offers.

• Erin (@erin_276) reported 10 minutes ago

  @Optus Had no nbn service in 3190 since last night. Your site says it’s ‘under investigation’. Any idea how long the investigation will take? I’m having to use my Telstra mobile as a hotspot to get any work done..

• wendyemily (@wendyemily2) reported 13 minutes ago

  Ok. I’m seriously sick of @Optus Your service is rubbish & your automated service doesn’t work. Your staff don’t listen (but that’s probably because they’re not in Aust!) & your shopfronts are filled with staff with no people skills! I’m completely fed up.

• Danijel (@danofage) reported 18 minutes ago

  I’ve spent 6+ hours on the phone with @Optus since Thursday pleading for a simple relocation. Only for them to disconnect my internet and generate a new order after insisting on several occasions that I will not be without. 👏🏼 bravo. Customer service on a whole new level.

• malin (@itsmalinyall) reported 20 minutes ago

  Dear @Optus, I stopped using your service last month, after you had GUARANTEED me you stopped auto recharge on my account -- yet you STILL ******* CHARGED MY ACCOUNT FOR THIS MONTH. Get your **** together