Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/18/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelJMcGr Michael McGrath (@MichaelJMcGr) reported from Sydney, State of New South Wales

    @Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?

  • kel4x4 Kellie Davis (@kel4x4) reported

    @Optus @Wayne02Wayne Hi Optus, I have 2 users experiencing the same issue. I am not an Optus customer myself, so how can I raise a case? It's definitely the same issue, there are many reports of this issue with the latest firmware.

  • FreoHawk Ian Del Rosso (@FreoHawk) reported

    @6PR After being stuck in the throng last Friday night at Optus I can’t understand the dawn service evening being an issue , I have respect for @RogerCookMLA but the crowd wasn’t seated getting out was a nightmare busses packed and zero social Dist practiced #doublestandards

  • JuIia_0 Succulent Chinese Meal (@JuIia_0) reported

    @deeplongstop @Telstra Fark. I had to with Optus and within a day they had the issue resolved. Telstra are atrocious

  • SMC6450 Steven (@SMC6450) reported

    @Optus Optus you have shown your true colours! My wireless broadband is so slow that I’m getting faster rates hotspotting from my phone. Complained to Optus, 5 tiresome phone calls later, your solution...upgrade to a more expensive package. Pathetic customer service!

  • aFaeryHasNoName a_girl_has_no_name (@aFaeryHasNoName) reported

    @optus Your tech support is painful & does not know what the hell they’re doing. My issue is still outstanding because none of them could figure it out! Even after it was escalated. I’ve been trying to fix this issue for weeks. Still not solved. 🤬🤯 #HireLocal

  • hwespotato nuest brain rot | 🥔⁷ (@hwespotato) reported

    oh I’m going to ******* kill optus his many times does the wifi have to cut out

  • RedpathLance No more Edge of Extinction (@RedpathLance) reported

    @Optus hi. I am travelling in Poland now and my phone says “no service”. When I change the SIM card to a Polish T-Mobile account It works fine. What could the issue be? Thanks.

  • skdossi Sandra D (@skdossi) reported

    @Optus why has my mobile 4G signal now become Voi LTE ? Phone is all but useless inside my home shopping centre etc

  • Covers1 Johnny C (@Covers1) reported

    @grazinggoat66 @6PRbreakfast Have the dawn service at Optus stadium. Problem solved!