Optus Outage Report in River Heads, Fraser Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Community Discussion
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Optus Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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P is for Painslut
(@pisforpainslut) reported
@Optus Its fine I'm noting down myself how long it's been out now I'm over it. The lady on the app was ridiculously rude. It's been close to 4h without a fix so I'm definitely not a happy customer. Sadly here in regional Victoria we don't have much options for providers
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P is for Painslut
(@pisforpainslut) reported
@Optus I didn't even get a reference number sadly. I'm now just noting down how long I loose internet and we will see when my bill comes through if this has been deducted. At this stage apperently a technician is coming Wednesday. Will see last one never showed up
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Matthew #AtHomeYouMustStay Murphy
(@MattM_78) reported
@Microsoft why don't you answer requests in the in app help in @Outlook on mobile? I've gone through Optus and the issue isn't with them, it's with Outlook.
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Nessa
(@wimmerachic) reported
So I expressed my annoyance & poor customer service about Optus on line and phone chat. Personal friend who owns an Optus shop got very upset- deleted me off fb. I was complaining about service not the brand. So I’m one mate short who values business over friendship. Next!
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Jodie Skellern
(@Jodie3735) reported
Somewhat unhelpfully, NBN have suggested my lack of internet problem might be fixed by turning the modem on/off.....for the 7th time!!! Optus have now escalated the problem 😡
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Shane Comerford
(@Cumo79) reported
@Fisherking79 Mate its not the apocalypse. Our game plan holds up at optus and the G. Should have beaten bullies. Missing some key players and will have a strong finish to year when they return. Looking at fixtures at beginning of year, we were never going to win in Geelong
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Optus
(@Optus) reported
@Monteleone96 Hi Joshua, sorry to hear you're having some issues with streaming. We can investigate this further for you to see what's going on. Could you please send us a DM with your Optus Sport login email and the device you're using, we'll continue to chat there. George
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Jodie Skellern
(@Jodie3735) reported
@podesta_lesley No need for extenders & have never had a problem. NBN started out saying it was a problem in my location as they had several complaints. Now they’re suggesting it’s just my problem. Optus have added mobile data to phones so we can function and will prorata refund internet fee 🙄
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Grace B.
(@Itsmeeegrace24) reported
@Optus Hi, can we know when the internet will be back at Crestmead 4132. We haven't got internet since 3pm yesterday. The NBN connection is on, but the Optus router do not have a signal at all.
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M
(@ThatAussieMel) reported
@Optus having extremely slow internet currently (I’m on nbn but my modem is currently on the 4G backup) and I can’t access your site as it won’t load work for some reason so I can’t see if there’s any issues in 3136 VIC