Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/13/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bigbadaboom808 Bigbadaboom808 (@bigbadaboom808) reported

    @Optus @RunnerSA18 I have not been a customer for over 2 years & my personal info was stolen. Why would you hold my personal info when I am no longer a customer. This is absolutely disgusting. No one should ever trust Optus with their info ever again.

  • _nlgse KBS (@_nlgse) reported

    @d_j_magee @Jeremy_Kirk They are. I'm a previous optus customer and I'm livid that my data is out there.

  • carlyfindlay Carly Findlay OAM (she/her) (@carlyfindlay) reported

    My phone - iPhone 11 - is not typing properly (the wrong letters come up compared to the ones I have pressed, and fast too), is flicking between apps when I'm not touching it and slowing down. Have switched it on and off a lot. Is it impacted by the Optus security hack? Gulp!

  • 3TomatoesShort WearyBonnie (@3TomatoesShort) reported

    So at this stage if an Optus customer hasn't received an email about the hack, does that mean their data wasn't involved?

  • materium jt (@materium) reported

    I'm not currently an @Optus customer and haven't been since like 2018 - I was naive to think this would have meant my personal data was no longer on their databases... But turns out it was =(. Just got an email from Optus notifying I was affected...

  • DrKate_Miller Dr Kate Miller (@DrKate_Miller) reported

    @platinumflyer31 @Optus This. They want us to fix it, they can pay us to do so.

  • richinsydney Richard Davies (he, him) (@richinsydney) reported

    Why did @Optus keep this info in one place for their ex customers? "Your name, date of birth, email, phone number, address associated with your former account, and the numbers of the ID documents you provided such as drivers licence number or passport number." #FAIL (HUGE)

  • BadCustSvc101 Aussie who is not a rhino (@BadCustSvc101) reported

    @SenSHenderson @AlboMP Let's see. I became an Optus customer when (checks dates) the LNP was in government. Why didn't your mob prevent this from happening in the first place? That said, yes, this is yet another LNP mistake that Labor has to clean up. It goes in the queue with the rest of them.

  • CrankyFranky13 CrankyFranky (@CrankyFranky13) reported

    @paulsperfect @lesstenny @Optus Prefer Optus to Telstra for many years now. Another good Aus institution destroyed by appointing poor board and executives.

  • BernardSheppard Bernard Sheppard (@BernardSheppard) reported

    I had been an Optus customer for nearly 20 years. My ID could have been a 20 year old passport, in which case, expired passport FTW. Or it could have been my licence, in which case I'm ******. @Optus, you need to get your front line staff better equipped to handle this.