Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 03/03/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighJIrwin Leigh Irwin (@LeighJIrwin) reported

    Anyone else having issues with @Optus text messages not sending!

  • jupiter3x69 Jupiter Price (@jupiter3x69) reported

    Ok darling I'm here The new phone came Optus X pro Man a few things To open tray on side for Sim Use the tool in the box You have too press it in the tiny hole firmly Then put your Sim in Write down all your passwords Use secure notes they should be in there Going good

  • BossBelfort Foden Fanatic (@BossBelfort) reported

    @charIi3e Agreed, as long as the service can handle many viewers at once, which Optus sport proved is wasn't capable of, when the stream cut out a HT on derby day

  • MichaelJMcGr Michael McGrath (@MichaelJMcGr) reported from Sydney, State of New South Wales

    @Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?

  • mrbjp Mr B (@mrbjp) reported

    @rvclark55 @westaustralian All the RSL services are governed by the outdoor covid event rules which limit what they can do. Yet we have a sporting stadium with full capacity. I will support the RSL and attend my local service but the rules placed on them this year are over the top compared to Optus.

  • PnKllr 𝙋𝙉𝙆𝙇𝙇𝙍 (@PnKllr) reported

    @Optus I just noticed they were doing works, that might be the cause. Ill check back after the works been completed and see if theres an issues. Thank you tho.

  • ProCopy_Aus Black Dalek (@ProCopy_Aus) reported

    . @LiamBartlett9 @GemmaTognini Simple solution hold an Anzac Service for all the local RSLs at Optus Stadium...

  • thomasjameoneil Tom O'Neil (@thomasjameoneil) reported

    Dealing with Optus/NBN over the last 4-6 weeks would have to be the worst experience I’ve had with any company(s) in my life. Not sure which is more culpable (I suspect NBN) but it’s hard to imagine any company providing worse CS than this. Whole operation a complete shambles.

  • Covers1 Johnny C (@Covers1) reported

    @grazinggoat66 @6PRbreakfast Have the dawn service at Optus stadium. Problem solved!

  • ToneSaysGoLeft 🐀Tone The Sewer Rat🐀 (@ToneSaysGoLeft) reported

    @somewherein84 Walked into Telstra store here once. Waited and hour. Walked out. Went to Optus across the way. Cancelled our 25 year Telstra account & joined Optus. Have had nothing but great service since