Optus outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 10 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike (@stocksworldbull) reported 7 minutes ago

  @TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.

• 
  Dave Jones (@eevblog) reported 7 minutes ago

  Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

• 
  Perla (@P__WalleyXx) reported 11 minutes ago

  @Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?

• 
  Enron Accounting Dept. (@Juniperimye) reported 17 minutes ago

  @disco___cat Just so stupid, every risk and effect of this policy ignored with boomer belligerence. Basically an Optus breach 2.0 waiting to happen. Sad thing is we'll never learn

• 
  Icanhaveaopinion (@whateveryeahnah) reported 20 minutes ago

  @Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest

• 
  WanderingFist (@WanderingFister) reported 20 minutes ago

  Think Hermann Göring enjoyed himself at his Nuremberg trial more than I currently am at Optus. Awful awful game. Both sides utterly shite .

• 
  Tats (@tatsyellow46) reported 21 minutes ago

  Optus Stadium update - west coast got a free kick. I **** you not.

• 
  Ananda Nepali (@anandanepali99) reported 24 minutes ago

  @AlboMP I paid Optus ~$40 every month for a full year, and now I couldn’t able to cancel my SIM service. It’s incredibly frustrating and unnecessarily difficult. Services should make it easy to cancel if you’re not happy with them - not trap customers like this. Optus, sort this out! 💸😤

• 
  0xMetaLabs (@0xMetaLabs) reported 25 minutes ago

  In 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.

• 
  Oliver J (@oliverjanik) reported 26 minutes ago

  @loftwah I will never understand people who stay loyal to telstra or Optus