Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/01/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HampsonJustine cunning stunt🇦🇺🇺🇸🖖😷🌊🍑🐙 (@HampsonJustine) reported

    @Optus Optus customer service is *********!!!!

  • JR_24X JR. (@JR_24X) reported

    Honestly @OptusSport @optus is beyond pathetic. Wtf do we pay for!? Service is down at half time and also missed the first 5 minutes as it was down then too. Joke of a service.

  • ten_apples Vanessa (@ten_apples) reported

    @PurpleHaze_Lee Optus is definitely bigger. @FreoPope can you help?

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • ItsCoolGuyAu Lachie (ItsCoolGuy) (@ItsCoolGuyAu) reported

    @E_MAN_10 @Optus Was hoping as they replied. They see it and fix it quickly

  • PistoleroFilms Steve Trevaskis (@PistoleroFilms) reported

    @Optus It seemed to fix it’s self up before the 2nd half started thankfully.

  • HampsonJustine cunning stunt🇦🇺🇺🇸🖖😷🌊🍑🐙 (@HampsonJustine) reported

    @Optus From the beginning (about four months ago) til today, I have had a terrible time with this company. I will be going back to Vodafone as soon as I am able to. There isn't enough room in a tweet to discuss many issues.

  • shahmeerx Shahmeer Chaudhry (@shahmeerx) reported

    @rugbycology @Optus You might want to just see if you can borrow a 5g phone to see if you can get a signal. The map also just misses my street, but I get really decent 5g speeds in my house.

  • E_MAN_10 Erindi Mankolli (@E_MAN_10) reported

    @ItsCoolGuyAu @Optus Yeh hopefully they fix it soon its been a shambles tonight

  • JR_24X JR. (@JR_24X) reported

    @Optus Honestly Aron, the service has been horrible today. Just went down again.