Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/07/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Debra_Creations Debra Anne (@Debra_Creations) reported

    @optus I've been locked out of my banking, spent an hour on the phone to my bank, through 3 levels of security, to be told you're having problems sending out our authentication text messages and you tweeted at 4pm about it? When will it be fixed??

  • VascularSurg247 Simon Vun (@VascularSurg247) reported

    @Optus wow. I’m taking my business accounts elsewhere. Your “Customer Care” is non-existent. Thanks.

  • thefrankreport Francis (@thefrankreport) reported

    @CorinnaWho Don’t know about them .. can tell you I recently switched to @moosemobileau from Telstra and all has been just fine. They use Optus network so pretty good coverage and sensational value with mobile month to month plans.

  • PaulRog97064098 Paul Rogers (@PaulRog97064098) reported

    @JimRHoughton @Optus Miss selling on a mobile, miss selling on broadband, broadband speed they stated never ever met untold times over the contract we had not broadband, it disrupted out TV etc etc. though owed us £2000 back but only offered £200.

  • ajl247 Aaron Eugol (@ajl247) reported

    @Wittyfan @Optus Since last weekend, I've been receiving MMS up to 24 hrs after they are sent to me. Today was the first time in a while that the long text issue has reappeared.

  • VK4VIP Brandon Gordon (@VK4VIP) reported

    @Optus Not a SIM issue either, having the same issues with my MBB at times to, aswell as friends of mine who are on Optus also having issues Part 2

  • costa0070 Costa2 (@costa0070) reported

    @Kells8681 @Telstra I use Optus, I have never had any problems with the NBN. Not sure about rural areas.

  • WiggSam Samuel Wigg (@WiggSam) reported

    @Optus Look, long story short, your customer service centre needs more staff. So customer enquiries can be dealt with in a reasonable time.

  • maudenificent Maude Nificent (@maudenificent) reported

    @Frank61pc oh, total of 12 hours on hold/ going in circles with optus after moving house some years ago - a nightmare, but without the abuse telstra people sometimes dish out (a very small plus) so hopefully, an “intermediary” re-packaging one of the big 2 and offering real service

  • itsmenicolek nicole knight (@itsmenicolek) reported

    @OptusNewsRoom @Optus @VicGovAu #victoriapolice my ex is about to face court for attempted murder today im told he has stolen my number and put it in his name at optus I've begged them to stop my number from being disconnected. They wont help. it could be RIP me with no phone