Optus outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Optus Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 18 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴‍☠️ Purple Haze⚓️ (@PurpleHaze_Lee) reported 3 minutes ago

  In 3 weeks, Freo play StK at Optus. During that time, I hope I can forget that the Blues had a red hot sniff on the road against the Dockers while the Saints stomped on their dead carcass in front of the Blues home crowd. One year ago today, 94-33. Never forget that one.

• 
  AussiEx.au (@aussiExau) reported 9 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  Nina Nikolic 💫 Kerri (@kidkerrigan) reported 11 minutes ago

  @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

• 
  💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported 14 minutes ago

  I'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?

• 
  Kath (@Kathblue) reported 16 minutes ago

  @MattM_78 @optus_help Will be interesting to see what they can offer. I got nothing the last time and when I was wanting to upgrade my phone was told I couldn’t have a cheaper plan as it was only for new customers. I’ve left and gone elsewhere. Just waiting to activate my new SIM so I can cancel Optus

• 
  AdV (@AJV_76) reported 18 minutes ago

  @FOXFOOTY Crap. SA v WA at Optus next year then the winner plays Vic the following year in Adelaide or Perth.

• 
  Lozza! 💙💛🦅 (@lozza929406) reported 24 minutes ago

  @DylanMcEvoy Is that at optus? WTF

• 
  Christopher (@chrisshill) reported 24 minutes ago

  @FOXFOOTY @GerardWhateley No problem with Gather Round staying in SA but to say it wouldn’t be the same in any other state is completely facetious. It could be easily replicated in WA, imagine a game at the WACA then a walk over the bridge to another game at Optus. Play Freo at Freo Oval for fun even.

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 27 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  💧Jenny White (@jennywhite38) reported 31 minutes ago

  @optus_help So much palaver to have to re-enter WiFi password etc Everything is set to WiFi but still no joy with connection for small or calls. Poor service considering optus is always doing upgrades/maintenance constantly. Get sick of no service