Optus Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Optus
Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jax
(@sunsetriver88) reported
@Natalee00449668 @Optus By the by, Complaints confirmed my Qs were simple and the antics of 24/7 staff ridiculous. The cumulative transcript I demanded app staff send me left out middle bits where I requested escalation, mentioned "complaint" + the 2 interactions where they redirected me to the store 🙄
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poofta mcsheila
(@villainmorris) reported
@chrisopotamia @chruskit I mean, I was with Optus for ages and their customer service sucked **** too imo
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Ash Hansen
(@represent82) reported
@AlboMP @SenatorWong @ClareONeilMP Shouldn’t ALL impacted customer documentation be replaced by Optus?
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Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉
(@redruby17) reported
@DrAnneMatthew @Optus Me too! I’m an emergency contact and this whole thing stinks as I navigate that
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brettjmb
(@brettjmb) reported
Dealing with @optus is just awful.
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Baz Scott
(@bazscott) reported
@MelissaKaulfuss @TimWattsMP @Optus Yep. It's awful
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ⱧɄ₦₲ⱤɎ 丂Ɋㄩ丨ᗪ🇺🇦
(@Maximus_T) reported
F**k sakes they didn't pay back the excess 24$ they charged when i switched over!!... these #aussie corporations like @optus are like bad slot machines...they never pay up... all about themselves. #OptusDataBreach #OptusHack
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Buster-River444
(@BRiver444) reported
I'm a past Optus customer & someone phoning me from Optus for my details to find my account I hung up. For my own protection I'm changing my licence & passport numbers. And a govt website states to get a police report but the police said they can't do it. Bloody nightmare
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Gregga
(@Greeggaa) reported
@Optus trying 2 call U on the stupid 133937 number after not being helped in store. I can't get through the damn menu system. I'm trying 2 help my elderly parents & I'm authorised on the account & U're all useless!! U screwed over millions of us then penalise those trying to help
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Jax
(@sunsetriver88) reported
@Natalee00449668 @Optus By the by, Complaints confirmed my Qs were simple & the antics of 24/7 staff ridiculous. The cumulative transcript I demanded app staff send me left out middle bits wherever I'd requested escalation, mentioned "complaint" + the 2 interactions where they redirected me to a store🙄