Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 03/22/2026 17:45

March 22: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bubbalouis78 Megs 🤦 (@bubbalouis78) reported

    @ClareOReilly7 @craigreucassel @NBN_Australia I second this! Business NBN line is absolute **** compared to the Optus and they're in the same friggin house 🤬

  • everydaycook everydaycook (@everydaycook) reported

    @optus a customer just waited an hour and a half and was then hung up on

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • Rebeccafowler33 Rebeccafowler33 (@Rebeccafowler33) reported

    optus is shittyoptus for how bad this network is #optus

  • AlexLacazetttee 🔴⚪TicklishTierney🇦🇺🇦🇺 (@AlexLacazetttee) reported

    Anyone got a reliable stream link for the Newcastle game? Optus sport doesn't show Cup games and my usual stream is down. Plz help🙏🙏

  • richardmelb05 Richard Edwards ☕🇦🇺 (@richardmelb05) reported

    ****, I have enough problems, I don't need my iphone to have a charging problem which it has. I got it from @Optus only 4 months ago.

  • rebeccaaruthven rebecca (@rebeccaaruthven) reported

    apparently i need three pieces of id to prove i'm 18 at an optus bar? **** off

  • ThirdGenBVMite TheTrident (@ThirdGenBVMite) reported

    @Optus customer service is the worst! There was no network in my area for 15 days due to a tower upgrade. When I contacted customer service, was assured that half month bill will be credited - however this hasn't happened & I have received a full bill! #Cheaters

  • dolorpills Mika (@dolorpills) reported

    @trip481 @Optus Oi Ness, what happened to ur cousin?? Ohhh thats right. I got him banned of playstation network. Is that why u now decide to provide **** internet? Cheers

  • Picketer Tim Lyons (@Picketer) reported

    @Optus Can someone call my wife, who has power of attorney filed with you & has an Optus pin but she can’t register for the bills? Monica Linehan is 0419510937. Service is 1 Durham Crescent Hoppers Crossing. (She has been trying for days to get a bill - just gets an email it’s unpaid.)