Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 09/14/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • arogalesco Albert Ogalesco (@arogalesco) reported

    @talk2GLOBE Hi! Want to check why my sim does not have signal and cannot connect to Optus network in Australia.

  • maxfoster811 Max Foster (@maxfoster811) reported

    @optus pls help. Bought a new contract today and signed up for e-sim which was never sent. Your call centre just send me from one department to the next. > 1 hour. It’s awful. Does the left hand know what the right hand is doing? Really regretting my purchase now.

  • NiKKi_E13 Nikki (@NiKKi_E13) reported

    @p_terg That’s good speeds, probably what we need but have 50/20 I’m noticing problems with our wifi. Not out bush anymore so we can try others but I am pretty committed to Optus

  • OmgImAlexis Alexis Tyler (@OmgImAlexis) reported

    @Optus instead of spending a whole minute telling me it’s easier to use your stupid online form why not just pass me onto the support staff? 🙃

  • Sreeji35 Sree Nanan (@Sreeji35) reported

    @Optus you guys sucks. No F$*king coverage where 3rd rate service got.

  • harry69929975 harry (@harry69929975) reported

    @DrRebeccaO @Optus Hi . Did you recently change to Optus or from optus to a different provider ? Or even change it to NBN ? I might know what could be the issue here ..

  • Jezza79 Jeremy McBride (@Jezza79) reported

    For over 12 months now our internet has been shitting itself far to often. @Optus says they’ve fixed the issue. Time and time again, it still drops out. As soon as my contract is up, I’m out. Might even change my families mobiles as well. Pick your act up Optus!

  • ozonesmd ozone (@ozonesmd) reported

    @mania_fn @Optus my internet is horrible

  • Jezza79 Jeremy McBride (@Jezza79) reported

    @dannyw1978 @Optus We are mate. In January. Optus say they’ve fixed the issue over and over again and it still happens. Bloody sick of them not actioning anything. As soon as our contract is up, we are changing to Aussie Broadband. Cheers

  • peepswhoserve the lost spark (@peepswhoserve) reported

    @Optus your 5g network has been rubbish for days. Been doing regular speed tests and it’s so low it been compared to dial up.