Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/08/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LFC_JOE06 JOE 🇦🇺 (🇦🇫) (@LFC_JOE06) reported

    @FootballSir1 Yeah hopefully they get their contract stripped and given back to Optus or Paramount Plus who have A-League and Socceroos now but they aren’t too bad. I believe the streams aren’t bad and they r quite affordable

  • teebabyyy23 TEEBABY🥰 (@teebabyyy23) reported

    @Optus with everything in me **** OPTUS. I literally spend money for a service that doesn’t even work. Imagine paying for a broken service. I’ve spent 3 weeks trying to give them to fix it and they’ve done literally nothing but take my money. Run me my money TODAY 🖕🏾

  • RosscoByrnes Ross Byrnes (@RosscoByrnes) reported

    @optus my internet is not working and your app is not letting me chat to anyone about it. I need urgent help and this was the only way to contact you.

  • C4Demon_ C4Demon (@C4Demon_) reported

    @PeachiPies Talk to your internet service provider. Optus and any other companies that use Optus hardware/lines are the ones mostly having issues from my knowledge. I have a Aussie and Internode line and have had no issues.

  • Will47042269 aaron z (@Will47042269) reported

    @Optus definitely has the worst customer service out of three major network providers. Every one of your team is separated, I have to switch so many times to get my problems solved. And also thank you for your generous Apple trade in offer which provides way less value. 🙄🙄🙄

  • Jostiemanu Jostie (@Jostiemanu) reported

    @MissyDemeanour4 @Optus I was only pointing out issue with QR code. Their coverage is garbage. I know of multiple large companies whose employees struggle due to this

  • MissyDemeanour4 Missy 🐀 Demeanour (@MissyDemeanour4) reported

    @blackjack9594 @Optus More interesting tweets. It seems this is standard practice amongst your case managers. Just close them off, don’t both responding. Make customer even more frustrated but will be someone else’s problem so no problems. More screenshots taken. Thank you.

  • richiecook1965 richard cook (@richiecook1965) reported

    @Munkee8 Will give you as much as I can this afternoon. Wolves link 1 optus sports total HD no problems on build up and kick off. Going to stick with link until problem if there is one occur. Not using VPN

  • RosscoByrnes Ross Byrnes (@RosscoByrnes) reported

    @Optus We have nbn problems in postcode 4122. How long is the outage expected to last (given it started last night) and what caused it?

  • VapiFM Ruben (@VapiFM) reported

    @paIaceawayy @SkySportsPL Optus here are worst.