Optus Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Optus
Optus is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (22%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Archie B
(@ArchieBoubie) reported
@Optus Its not just today. Look at the long history or poor internet provision. Its consistently poor service. The red speaks for itself.
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Agent Arioch [Umbra] ✨
(@the_LoungeFly) reported
@joshh_dp @Telstra Yup... I’m in the middle of central inner Sydney and on only 2 bar signal strength. I’ve been asking them for weeks to get field technicians to have a look at signal towers but nothing.. Vodafone and Optus in same area are full four bar signal strength. 😒
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john
(@john83232546) reported
@NBN_Australia @NBN_Australia currently we have no internet at home @Optus are saying it’s an NBN issue but we get no response. Given we have family members isolated by Covid the best we could hope for is a video link. At the moment that is highly unlikely. Very stressful.
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Hannah Pemberton
(@hanpemb) reported
So how does one go about getting their COVID results when their phone network is down and has been for hours? Thanks again, @Optus...
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Jason Lei
(@Jason__Lei) reported
@Optus decided to cancel our optus nbn and switch due to extremely poor customer service over the past week.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus In my dealings with you and others like @brisbanecityqld, investigate issues means just that investigate with no action taken of fixing the issues.
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Bryce
(@bryceweiley) reported
@Optus I have left your company due to extremely poor service and today I have received two returns parcels. Could you please advise what I need to send back to you?? Thanks
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Adrian P
(@atr3367) reported
@adamcurkpatrick @Telstra @Optus I’ve had internet, fetch TV and mobile with them for a year and honestly not had a problem. Wifi amazing, fetch TV better than Foxtel (only downer no sky racing) and when I was out of work they knocked a heap off my bills for 3 months 👌
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @olliesblog In my dealings with say #Optus them saying they well look into this means just this it well be looked into and doesn't mean the issues well be rectified.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @ArchieBoubie Ah once again blaming the #customers so #Optus doesn't need to do anything about the bad coverage caused by them?