Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 03/02/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @nineislands There is really only 2 providers - Telstra or Optus as they are the only companies who have network infrastructure. The small retailers use one or the other, name your poison!

  • LizardHumanoid Reptilian Overlord 🍓 🇦🇺🤝🇺🇦 (@LizardHumanoid) reported

    @krunchymoses @SOS149 I honestly like Optus but this sucks *****

  • TheOne_v3 همون! (@TheOne_v3) reported

    Dear @Optus and @VodafoneAU, Could you help Iranians in Australia by reducing the rate of international calls to Iran? We need to talk to our families in Iran, but they don’t have internet access. #Mahsa_Amini #OpIran #مهسا_امینی

  • ArchyJaneF JaneEvil (@ArchyJaneF) reported

    @StevenGeorgant1 @AlanBixter Maybe partner companies that use the Optus network. My phone provider uses this network, but I never had to provide passport or driving licence details for that, so hopefully not compromised.

  • teigra_1 Tahlia Rose (@teigra_1) reported

    @nineislands I switched to Voda years ago. Excellent coverage. Where I live Optus is non existent & Telstra drops out. Good prepaid with heaps of data.. $40/month free talk & txt+ heaps of data. Is the only internet I have.Have travelled up to Qld & over to SA with no problems

  • Rob_Smithers Robert Smithers (@Rob_Smithers) reported

    @GilliantheGP This could end up being the largest class action lawsuit in Australian history, the scale of the damages from this event is almost limitless, it would behove Optus to spend a lot of money right now to do damage control

  • PeterCretinAO Peter-Louise Mary Crertin AO Parody (@PeterCretinAO) reported

    Hey @Optus next time I'm late on paying my bill, just hang tight, it'll be on it's way. Let's negotiate if you want my business moving forward. The hack is unfortunate, I get that. You control your communication with customers which is subpar based on information stolen.

  • blue01dragonfly MrSmith2022 (@blue01dragonfly) reported

    Memo to Optus customers. The hackers have your driver's licence, passport, email, residential address, full name and date of birth. But please relax, We never gave them your password. #OptusIdiots #OptusClassAction

  • jr_p30 The silent investor (@jr_p30) reported

    @Optus @RunnerSA18 You incompetent morons have lost me as a customer.. GFS

  • baradhili PICSI.co (@baradhili) reported

    @bugwannostra @Optus and I'm yet to learn if my info is at risk... or even if they are investigating .... @Optus what is your comms team doing? I know your cyber team is flat out - but can you help?