Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 11/16/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kel_McFletch Kerri McDonnell (@Kel_McFletch) reported

    @Optus yet again woeful service, nbn appointment scheduled for today no show and I have to re- make the appointment, really? #enoughisenough #terribleoptus

  • Kat_Daley Dr Kathryn Daley (@Kat_Daley) reported

    @MsahWu Months after I closed my acct with Optus I kept getting bills. Then overdue notices. I phoned them and it was a known issue and I was told to ignore them. Can't help but wonder how many ppm just paid the bill. Never any remediation letter, explanation or apology.

  • youmeatbri bry🐝 (@youmeatbri) reported

    I had a dream Optus let me cancel my phone plan without paying out the remainder of my plan

  • domknight Dom Knight (@domknight) reported

    So again, @Optus customers get their time wasted because the company couldn’t keep its data secure. Are they giving customers a month of free service or any compensation whatsoever? Of course not!

  • btckr Barry Tucker (@btckr) reported

    @GDixon1977 Whaaaaat? !! The problem of companies asking for & keeping many of our personal details hs bn in the news since the raid on Optus. Fedgovt hasn't yet done anything other than jumping up & down & shouting the odds.

  • dropbeared F**k_Around_And_Find_Out (@dropbeared) reported

    @KleinRevd @StuartMcCarthy_ There's already a war on. @Optus got off to a slow start.

  • ClickCollins Click 🙂 (@ClickCollins) reported

    Hey @telstra you've already ruined my night I'm not ruining it further with the pain of chat support because you can't deliver more than 2 mbps to my phone in South West WA. I'm paying almost double what I was for Optus & Vodafone specifically to get decent service here & u fail!

  • OisEucalypt OIS (@OisEucalypt) reported

    Oh fun, just had an Optus scammer (**** Optus) try to contact my older phone. Piss off, Alice.

  • Lowanbehold99 Lowan but it's Halloween (@Lowanbehold99) reported

    Also, @Optus, what service are you limiting? This area has been under maintenance for days, it's 50/50 if I can even access my bank or message someone when I'm out. This is a deplorable way to treat someone who pays their bill every month, without you taking the money personally.

  • mr_eel Luke Matthew Sutton (@mr_eel) reported

    Telstra are only coming out to stand up for Optus because they know their infrastructure is as equally rickety and vulnerable. They don’t criticism of **** security practices to be normalised.