Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 03/06/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KitKowol Kit Kowol (@KitKowol) reported

    Bad news: told by @Optus that my data had been breached. Good news: they managed to spell my name and address wrong.

  • thatmdee Em D (@thatmdee) reported

    @TMFScottP No, not at all. Company culture around security is a big & heavy ship that takes a long time to steer. By all accounts, existing customers are still up the creek & optus hasn't improved around customer verification and other processes.

  • anotherjaimed Vive le Vélo 🇦🇺 (@anotherjaimed) reported

    Hey @amaysimAU, took the plunge and left Optus today and switched to you. Of all the days! I've been without my work phone number for 8 hours now 'cause you have some kind of tech problem!! 😲 When will it be sorted? Not a great beginning...😢

  • BrittA2211 Toss a Coin to Your Photographer (@BrittA2211) reported

    @Optus My only question is "Why dont you just donate peoples leftover data FOR them rather than making the customer log in and do it"

  • Marsmk76 Wilson (@Marsmk76) reported

    @StephenFenech @Optus Just crazy that they would not go over and above to keep such a loyal customer. I went through it with them years ago, then again with Telstra. With TPG now. Heard many good things about Aussie Broadband 👍

  • AussieFaa James O'Brien - FREEDOM for EVERYONE 🌸🌸🌸 (@AussieFaa) reported

    @andrewbogut @Telstra Why would you hit your head against a brick wall Andrew? Tel$tra's help desk is designed to pi$$ you off and not call. If you must use a reseller otherwise go with an Optus reseller. A case of them being dumb and dumber

  • RobLanfear Rob Lanfear 💉💉💉 (@RobLanfear) reported

    @TMFScottP Also, if an Optus customer had to change their ID documents, then Optus now no longer has useful copies of those documents even if they are hacked again.

  • AFC_jp83 Jase (@AFC_jp83) reported

    Anyone else having issues with optus? Receiving calls?

  • sanskriti0605 sanskriti (@sanskriti0605) reported

    @SenatorWong seeking help with #OptusHack on international passport replacement. Optus denied and blocked digital verification of passport for 3 years. @DrSJaishankar

  • neilw101 Neil Wray (@neilw101) reported

    @choiceaustralia My top three. No 3. Voda phone. No 2. Telstra. No 1. Optus. These are the three worst companies i have ever dealt with in my entire life.