Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/25/2026 02:10

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareLittleInn Clare 'Mack' McCallum (@ClareLittleInn) reported

    @carmelmccallum I am… first and foremost for their awful service within the inner city!!! @Optus

  • SookeiAU 𝕵𝖆𝖒𝖎𝖊𝖊 🌸🌈 (@SookeiAU) reported

    @Optus is the most ****** phone company I've ever dealt with! FIX 👏 YOUR 👏 CUSTOMER 👏 SERVICE 👏

  • ICBubbleGum 💧IronChefBubbleGum (@ICBubbleGum) reported

    @carmelmccallum Make your life easy and ditch your Optus account, regardless of their odd decision to employ a fallen Premier whose ICAC investigation is still open. Their customer service is appalling. Twice I had to escalate disputes before resolution. Way too unresponsive.

  • yohornsby Julie Vaux (@yohornsby) reported

    So who wlse in #hornsby has no wifi due to a "network update" My mobiles on optus fortunately but my telstra router has green signals but can not connect either laptop mine or brothers or ipad

  • angelgabe6 KotoniStaggsStan (@angelgabe6) reported

    @aleeb88 @Optus Agreed. I like total control of my finances so that I can manage my family the way that is best for us, really shits me that they are treating me like I have never paid on time.

  • angelgabe6 KotoniStaggsStan (@angelgabe6) reported

    So I’ve just about paid out my @optus contract, less than $30 owing, any recommendations for a new service provider? There is no way I am committing to direct debit when I have never been late with a payment. You are not taking my ability to manage my finances on my own Optus.

  • angelgabe6 KotoniStaggsStan (@angelgabe6) reported

    Wow @Optus never late with a bill the whole time I have been with you but I can’t get a new phone unless I agree to direct debit? Why? I have never been late with a payment since I’ve been with you lot, way to make your customers not feel valued not.

  • knaggsy097 Trev UTID 🔰🇾🇪 (@knaggsy097) reported

    @theredevils1878 Optus 1 not bad either

  • Peter559838941 Peter (@Peter559838941) reported

    @Optus @Optus completely dissatisfied with Optus! I have raised a TIO complaint on 8/2 still not contact from a Case Manager. I have been following up everyday to only receive different information each time.

  • harryfocas Harry Focas (@harryfocas) reported

    @Optus Yea, I contacted in app support on the 4th of February and many times since. They are unable to help. I try to explain that the issue arose due to a change at Optus Sport end. The last advice was that it doesn't work because of my Nvidia Shield, it's been working for 18 months.