Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 11/18/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael63321388 Michael (@Michael63321388) reported

    Why is all I get on Twitter is Optus ****

  • MAC_of_wine Yasmin Whately (@MAC_of_wine) reported

    So @Optus when will you resolve your number sharing issue? Why can’t I get information from anyone?

  • LeashUnleashed Alicia B (@LeashUnleashed) reported

    @Optus Yes, I need help because yet again, for the third damn time, my replacement SIM card has not been activated. I'm sending a DM because calling and messaging on the app all week has gotten me absolutely nowhere.

  • maxfoster811 Max Foster (@maxfoster811) reported

    @GarconAU @Optus I’m in contact with Optus who have been responsive and professional but still unresolved. The offshore call centre experience was really horrible. I was transferred from the ‘support team’ to the ‘activation team’ and you guessed it, back to the ‘support team’.

  • LeashUnleashed Alicia B (@LeashUnleashed) reported

    I have been trying for FIVE DAMN DAYS to get my son's @Optus replacement SIM card activated. I have done all of the crap I've been told to over multiple phone calls (which is a nightmare when you are deaf). I have a confirmation code from yesterday FFS.

  • HerbertErpaderp Herbert Erpaderp (@HerbertErpaderp) reported

    @Optus The network status page NEVER shows any outage.

  • MattGri14935200 Matt Griffin (@MattGri14935200) reported

    @Optus have tried all afternoon to get my internet working to no avail. In Iso which is the pits. Worse thing though is your messaging chat has died on me twice and your tech support phone line can you believe it is “having technical difficulties”. At a loss 😩

  • ChelseaFCOwner ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, State of South Australia

    Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

  • RR0486 (@RR0486) reported

    @Optus i've had practically no NBN since the 23rd and now the 4G is slow as a snail stuck in molasses. wtf is going on?

  • GarconAU Guy Garconnette (@GarconAU) reported

    @Optus Optus needs to do better. This has been ongoing for 3 days with no resolution. No one wants to take ownership of this issue to get it sorted. Every time I ring I am given a different or conflicting bit of information. You don't seem to take your complaints seriously either!