Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 11/29/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AnneseCindy Cindy A (@AnneseCindy) reported

    @JackieHansard If you can’t get apple to fix it you could cancel your credit card. However starting up a new credit card number is painful when you’ve got bills directly debited from there. I had a similar issue with Optus and that’s what I did.

  • okjustesting Karl! (@okjustesting) reported

    I’ve been having problems with my @Optus 5G reception. But I think now I’m all Pfizer’s up, I’m sure it’ll improve! And I got a chupa chup!

  • jono31 Jono (@jono31) reported

    @Optus hi, 2 support chats open to organise NBN at a future address. One chat says NBN is available and we can proceed with an order, the other chat says NBN is not available at the address. Please help.

  • UrMultimedia Ur Multimedia (@UrMultimedia) reported

    @angharadyeo @Telstra Telstra have been a joke for decades. Unless you're rural where @Optus never bothered to expand.

  • GregLomas1 Greg Lomas (@GregLomas1) reported

    When you have 2 accounts with a telco - which are linked you cancel one and they find it impossible to transfer your credit over to the other. So it sits there unable to be used @Optus

  • Nchalada Tony (@Nchalada) reported

    @Optus Hey guys, there seems to be trouble with the network in Sale, Victoria. Phones are seeing no data connection, nor voice, and saying Emergency Calls Only

  • AliPJFB Alistair Powley (@AliPJFB) reported

    @Optus Terrible service, still charging us for wifi when we’ve cancelled the service months ago and then when we finally get issued a refund, you decline it because the “refund request not eligible”

  • zachyp35 zachyp35 (@zachyp35) reported

    The difference between @Telstra and @Optus … my home internet was down for over 4 days during a lockdown and I had to basically follow up every time myself to see if it would be fixed.. $5 credit. Optus, service is a bit slower than normal, here is $21 credit and a sorry.

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported

    @JamesCridland @NBN_Australia We're facing similar, plus Energex and Optus outage. Can't browse, can't tether, can't charge, can't go to the pub. Don't wanna go to the office.

  • Rod6Molina Rod E Molina (@Rod6Molina) reported

    @Optus With all due respect George, part of the customer service would be for you to tell me if there's an outage. I clicked on the link and it tells me there's 4G coverage. However, it doesn't show if there's an outage. PLS help me. I cannot work without stable internet. Thx