Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/09/2026 21:05

February 09: Problems at Optus

Optus is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlwaysToxicity One Toxic Boi | INFERNO (@AlwaysToxicity) reported

    What're you playing at Optus. Today is the day I intended on having a technician booked in and the internet is not only suddenly back in action, but it's ramped up in speed?!?!?! This some witchcraft **** going in here...

  • lucky_rae Rae (@lucky_rae) reported

    @Optus Optus sucks and I am sick of all the spam calls, emails and all my information is on the dark web, so thanks very much Looking for someone else to join up with no credit payday 27th January there you go😡

  • sandra43315128 sandra (@sandra43315128) reported

    @DrVicFielding I’ve had that issue long before Optus breech. I regular get texts and calls for Kylie Nfi who Kylie is I just block the numbers.

  • lucky_rae Rae (@lucky_rae) reported

    @aubo31 @Optus No you are not Optus expected me to sign in well I have always used my fingerprint I am sick of double standards

  • rls1771 Renee Linton (@rls1771) reported

    @janine_hendry Optus hating their customers is not new. Literally worst customer service ever… second place is Telstra

  • Just_SumBloke Just_Some_Bloke (@Just_SumBloke) reported

    @janine_hendry Optus have one if the worst customer services ever. With them years ago and I see they are still as shocking.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, State of New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

  • IGsAreGR8 Deb Downes (@IGsAreGR8) reported

    @janine_hendry @Optus ******, that’s worse than the worst of CentreLink 🥴

  • Irqqs Irqqs (@Irqqs) reported

    Honestly can @Optus / @NBN_Australia get their **** together so the internet doesn't drop out every couple minutes the second it rains

  • becspecks 💧Rebecca Clarke (@becspecks) reported

    @janine_hendry @Optus @Optus wants to communicate with you via their app. They make it virtually impossible to talk to a human. Took me months to resolve not being able to log into the stupid app and going round in circles because it didn’t recognise my birthday