Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/20/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DynamicBusiness Dynamic Business (@DynamicBusiness) reported

    @Optus Many tradies have told Optus Business that they consider their work/life balance to be ‘bad’ or ‘very bad. This is directly connected to the fact that over 65% say they spend fewer than 20 hours with their friends and family each week.

  • yidashengli 森森 (@yidashengli) reported

    is it just me or is the Telstra network noticeably worse than Optus around the city

  • TinasheFay Tilla (@TinasheFay) reported

    Someone need to shake up the @optus and @Telstra. Poor management, inability to provide quality services. At the price Australians pay for the services. @elonmusk you can make a fortune in Australia by bringing in your own telco to compete with these two networks.

  • wrhollingsworth William (@wrhollingsworth) reported

    Despite some mealy mouthed promises from @optus this morning there's yet another long outage. Do not commit to a contract with Optus. They are garbage.

  • SushantRathor Sushant Rathor (@SushantRathor) reported

    @Optus Issue resolved, thanks for fixing it 🙏

  • jack_the_Iad jack the lad (@jack_the_Iad) reported

    @optus is down again. What a surprise #optus

  • Xcaad Xcaad 🇵🇰🇦🇺 (@Xcaad) reported

    Tried upgrading my plan to add more data to my bucket 3 days ago. @Optus app not updating and the system constantly sending me texts that the data has been used up. 3 days of trying to get help and not getting any resolution. Really?!

  • TurboJV TurboJV (@TurboJV) reported

    @Optus are u having dns issues??

  • DynamicBusiness Dynamic Business (@DynamicBusiness) reported

    @Optus 𝐅𝐢𝐯𝐞 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐚𝐫𝐞𝐚𝐬 𝐭𝐡𝐚𝐭 𝐜𝐚𝐧 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐭𝐡𝐞𝐢𝐫 𝐥𝐢𝐯𝐞𝐬 On one hand, the wake of uncertain work due to supply chain issues is impacting tradies’ mental wellbeing and on the other hand, some tradies are so busy working to deliver projects.

  • praveen11870719 praveen (@praveen11870719) reported

    @Optus what’s the plan to resolve the ongoing 5G home internet issue around Moorooka, Brisbane. This has happened in the month of April and again now. We were not notified about the ongoing maintenance work happening for a week now.