Optus Outage Report in River Heads, Fraser Coast, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Optus
Optus is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Wills
(@pjpw2320) reported
@FeathersMcGee How old is your phone? Has Optus been able to give you an answer? Are you on Apple or Android? Apple or Windows PC? If you're not in a main area Optus reception can be terrible or even non existent.
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@NBN_Australia @Optus , what support are you able to offer? See previous tweets.☝🏼 Let me clarify this. You are the retailer , described as the service provider whilst @NBN_Australia actually does the physical service to infrastructure? This is an ongoing issue.
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Ella Lee
(@elee_bella) reported
@baoyusi @_PhilipCummins @Rowena_SW I’ve been with Optus for years, and only started having issues at my last apartment. Telstra seem like my only option for my phone, because they offer the best reception, but I hate the idea of giving them my business and they are much more exp. I don’t know that I have a choice.
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Mark Saunders
(@SW0RDIE) reported
Day 6 and still no @Optus phone service and now day 2 of no contact whatsoever to find a resolution to not being able to use the iPhone 11 that is under contract. Extract from complaints policy “we aim to lead Aus in delivering outstanding customer service”🤔#shambolic #shocking
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Dorothee
(@regan_23) reported
Hey @Optus your wireless internet in 3196 keeps cutting out every few minutes but your outage map doesn't show anything. What's going on?
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Alpaca Capital
(@Alpaca_Capital) reported
@valley_llama Biggest customer is also the minority shareholder — need to improve tenancy ratios to effectuate revenue increases if not building out new towers. Plenty of competition coming up with pretty much everyone selling off their towercos (Telstra, TGP, and Optus) plus existing players
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Naut
(@nautfn1) reported
@OvertGGs @Optus my internet keeps cutting out whats the issue?
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Marcus Kårhammar
(@thekarhammar) reported
@Optus Took 2 days for CRT team to post a msg that it will now take another 3-5 business days to look into and get back to me. Not awesome support here.
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moonbloom
(@moonnbloomm) reported
sorry kings stream is complety fucjed today @Optus fix ur **** - moon
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diddez
(@diddezfn) reported
@OvertGGs @Optus help my internet has cut out 12 times in 2 minutes