1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optus
  6. ❯
  7. River Heads, Queensland
Optus

Optus Outage Report in River Heads, Fraser Coast, Queensland

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant
    Grant Dewberry (@BigunitGrant) reported from Hervey Bay, Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • James57498470
    James (@James57498470) reported

    @SWF_946 @ServiceNSW @Optus They didn't have this for all customer's though. Many but not all. For prepaid I just had to enter in the license number/name/dob when I signed up, no scanning or anything.

  • VikTechGeek
    Vik (@VikTechGeek) reported

    @ClareONeilMP FFS, none of them can protect customer data that has already been stolen...BoM hacked in 2015...Australia still clueless about which "foreign power" did that...Optus and Medibank getting caught out when there has been plenty of warnings over the last decade.

  • TfatnownaF
    Tyson F (@TfatnownaF) reported

    @troyhunt @Optus @medibank Medibank CEO David Koczkar said: "I apologised and understand this latest distressing update will concern our customers....Our team has been working around the clock...." I feel for their customers, and the slow reaction from Medibank to get on the top of it.

  • james00000001
    James One😷 (@james00000001) reported

    Hey MediBank Private, after you heard about the Optus hack including the data on ex-customers, did you delete your ex-customer private data like birthdays and ID's? #cybersecurity

  • JacMay19
    Jac (@JacMay19) reported

    Never mind that I will run out of credit soon and can't recharge so lose all ability to communicate. @Optus I really would appreciate a phone call in response to this. Is it really so difficult to speak to me?

  • sassycarrie
    Sassy Carrie (@sassycarrie) reported

    @mikeypine Yeah I already did. That’s why optus called me. This was their “resolution”. To say sorry and not let me out of the contract. Change my license number and offer equinax.

  • Snapper88
    Jennifer Bowskill (@Snapper88) reported

    @Optus @RunnerSA18 My landline hasn’t worked with your company since April. You have now cancelled all my accounts with you. I need my internet, mobile ph. I’m chronically sick. Please can someone fix this up.

  • Carlsie555
    Carlsie 🖤🤍 (@Carlsie555) reported

    @Optus first I was a part of your cyber attack, now you’ve canceled my new iPhone order with no communication. Can someone please cont me about this? Been on chat for over an hour with no resolution. Not good enough. 😡

  • engagedpractx
    Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    Heart attack... it appears I may have lost my mobile number in the porting process, due to @optus terminating my service two days earlier than requested. On the phone trying to sort it out.

  • madame_diamond
    Lady Doomond 👻 (@madame_diamond) reported from Melbourne, Victoria

    Optus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠