Optus Outage Report in River Heads, Fraser Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Joy
(@Gojoyjet) reported
@Optus I have done all of this to no avail. I will be migrating my email away from Optus because I keep getting the same useless information and no fix. I'm not wasting any more time on it!
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Neil Ewins 🍊
(@neilorange63) reported
@Optus 50 minutes Are you serious... 2 operators without a clue Please sort it while I hang up Your customer service is absolutely terrible and I think we will be moving our service if this is not sorted by the time I wake up tomorrow morning
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Billie Talevska
(@BilT) reported
@Optus 2 and half hour phone call... 5 transfers....between 2 teams (billing and retention team)...passive aggressive hold times....30 year customer. Appalling customer service. Happy for you to call me to discuss.
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Neil Ewins 🍊
(@neilorange63) reported
Apologies it might be an @optus problem but hey, the updates look like a 6 yr old made them up...
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Jake Nelson
(@mok_jake) reported
My wife and I spend over $4k with @Optus yearly and have a tablet that's died two days after its warranty expired. We ask them for support and they they will kindly "assist" with purchasing a new tablet. We'll see what the ombudsman says under section 54. #optus #customerservice
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💧John
(@astir0412) reported
@Optus Apple are crap Just sayin
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Cheryl-Anne Kelley
(@chickarella69) reported
@Optus are ridiculous. Three days back at work and no phone since 24th December? This is a business you know #optus get someone onto it now TIO have my complaint
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Scott
(@zootv93) reported
@BilT @Optus 30 years or 30 days. Welcome to Optus Customer Service....
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NM
(@NM46839254) reported
@Optus @danielricciardo Predicted reply: Hi NM, it's disappointing to hear about your experience. We'd be happy to take a look at your account and help however possible from our team, could you DM us? We'll then verify your account details via a secure form and take it from there.
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Neil Ewins 🍊
(@neilorange63) reported
@Optus Just dm you as I hung up@l after one hour on wait and operators not knowing their arse from their elbow. How the hell do you sort out problems within your company? It seems it just goes around and around in circles and nothing gets sorted… How the hell doyou get the staff