Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 11/21/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • campbe61 Slowone (@campbe61) reported

    @Asher_Wolf @ClareONeilMP Wow poor ol Optus got the tough talk and threats and now it’s all the baddies fault .. this Govt and Minister are all lip service #tellthebeliverswhattheywanttohear

  • Fuggle07 What's my name again? (@Fuggle07) reported

    @MattCowgill @decryption Maybe Optus can help them with that?

  • Team_LiLy MissLiLy (@Team_LiLy) reported from Brisbane, State of Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • martinjcowling Martin J (@martinjcowling) reported

    @redruby17 @Optus Aldi mobile who use the Telstra network

  • wyvernsrose Wyvernsrose🐲🐉🐔🐣🐈‍⬛ (@wyvernsrose) reported

    @MarianLS @redruby17 @Optus Their phones are on the optus network

  • wyvernsrose Wyvernsrose🐲🐉🐔🐣🐈‍⬛ (@wyvernsrose) reported

    @MarianLS @redruby17 @Optus Their customer service has been in the toilet since tpg purchased them

  • MarianLS Marian Stanley 🇺🇦 🇺🇦 🙄🙄 (@MarianLS) reported

    @redruby17 @Optus I’m pretty sure IINet have decent deals. I’ve used them for home office internet and their service is excellent. Their mobile phones are via Vodaphone I think.

  • 427_Impala Megan ((Abortion is Healthcare)) (@427_Impala) reported

    Your online SIM activation portal is broken, @telstra. I can't type in half the ID verification fields. Now have to go into a store, which is exactly what I was trying to avoid. Well done for having worse customer service than Optus. I had almost forgotten.

  • gomeroz1 gomeroz (@gomeroz1) reported

    @redruby17 @Optus I am comparing Vodafone and Amaysim. Been with both previously with no issues

  • eagerrealist All the masks, vax & ventilation 😷💉🪟 (@eagerrealist) reported

    Pretty unlucky to be a customer of Optus and Medibank, and just made my first ever random purchase from Mydeal last month. I feel powerless at this point to stop whatever’s coming.