Optus outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 4 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌊 (@burnthetalmudd) reported 1 second ago

  @Optus @optus_help I want to reactivated my old number, my primary number been expired since february, i will visit australia in a few month, help me please.

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 3 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  AdV (@AJV_76) reported 8 minutes ago

  @FOXFOOTY Crap. SA v WA at Optus next year then the winner plays Vic the following year in Adelaide or Perth.

• 
  Nick (@_nicks_tweets) reported 8 minutes ago

  @optus_help @Optus I’m trying to give you more of my money for a eSIM, however your app is horrific. My other service is a eSIM on my iPad so I can’t get a text. So I change to email, fine but then I can’t enter the code. Seriously?? Do you not want my money??

• 
  Drooling Drummer (@5BNylonTip) reported 9 minutes ago

  It would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.

• 
  AndrewIn IpswichQ (@roguet1000) reported 11 minutes ago

  Thanks @Optus @optus_help .... My internet is so slow it actually reminds me of downloading a picture in the early 2000's.... Line by line....

• 
  Bodgie Steve (@BodgieSteve) reported 12 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  Jez (@Jez3c) reported 15 minutes ago

  @nicko_316 You gotta feel sorry for the weagles fans. They keep rocking up in droves the last 3-4 years at Optus, but they never stay for the whole game. Think the club needs to refund their membership fees. Absolute daylight heist. No wonder they're the richest club in the land.

• 
  TommaHawk79 Games (@TH79Games) reported 16 minutes ago

  why did @Optus remove manuel payment option from thier website its effing annoying when my pay comes b4 the auto payment day & i need to pay **** & know what i got left for other important stuf its DUMB! Now i gotta bother your support agents when i could just click a button ffs

• 
  Patriot princess 777 (@Garycopela0) reported 20 minutes ago

  💥BREAKING NEWS: Let's talk about Optus and the 'outage'!💥 There has been a lot of speculation and questioning over the suspicious Optus outage. This explosive video exposes what is really going on and shows with evidence its links to the corruption in the Australian Government