Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/07/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLudlowLad Steve Smith (@TheLudlowLad) reported

    @Optus So why couldn't you request an update and pass it on to me, the impacted customer? Too busy or couldn't be stuffed?

  • th_understory Catherine Davies 🐈‍⬛ 2xAZ + 2xPfizer = 4xVax (@th_understory) reported

    @karinstark79 @AlexBallhausen @Middleton_Says This is true in SA too. Telstra is awful where we live 30km from Nuriootpa and only ~80 from Adelaide CBD as the crow flies. Fortunately, Optus put a tower up and some get decent coverage but a lot are still with Telstra and the risks are massive.

  • Optus Optus (@Optus) reported

    @TheLudlowLad You can request an update on Optus network issues via the Optus App. Meg

  • Optus Optus (@Optus) reported

    @jesscav98 Hey Jess, we're sorry to hear you are having trouble with your My Optus App. Can you please try uninstalling and reinstalling? We also recommend checking that your phones software is up to date and the memory is not full. If it continues, please DM us. Thanks - Mary

  • manager_assualt ARS Atlas (@manager_assualt) reported

    @OvertGGs @Optus MY INTERENT ISNT WORKING, AND ****, I NEED HELP ASAP, OR I WILL SWITCH TO @Telstra

  • James_M_South JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @beeradmoore @Optus Yeah there’s no change in network activity and I’m not exactly one for clicking spam links… Both telephony and email are so thoroughly broken in this regard.

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @NBN_Australia Done all that. @Optus called last Friday &whilst giving ' directions ' the call dropped .Have not been able to contact them since. It is not acceptable that infrastructure issues have to be explained from my end to a call centre operative in the Philippines. Contact me.

  • jason_jc18 Jason Childs (@jason_jc18) reported

    @Optus Please fix your internet or I'll go elsewhere

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @NBN_Australia @Optus I am lodging that complaint with you now , let's cut out the middleman, coz that is obviously not working, at my expense. @NBN_Australia , get management to contact me. I am well over the ' customer service ' teams.

  • DrewTrumpet Andrew Clare (@DrewTrumpet) reported

    Optus number share is **** @Optus . Fix your problem and own up to your crappy customer service #optus #numbershare