Optus outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 26 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DDTBRAD (@Lakshit96792492) reported 2 minutes ago

  @aliktareen he bats 3 at optus so shouldnt have ben much of a problem

• 
  Ananda Nepali (@anandanepali99) reported 4 minutes ago

  @AlboMP I paid Optus ~$40 every month for a full year, and now I couldn’t able to cancel my SIM service. It’s incredibly frustrating and unnecessarily difficult. Services should make it easy to cancel if you’re not happy with them - not trap customers like this. Optus, sort this out! 💸😤

• 
  Jod (@jodda32) reported 7 minutes ago

  When are we going to question how terrible turf is at Optus stadium ? Genuinely awful each week #AFLEaglesGiants

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 7 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  0xMetaLabs (@0xMetaLabs) reported 9 minutes ago

  In 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.

• 
  Jaala (@Jaala_May) reported 9 minutes ago

  Anyone having optus call issues? I can't make or recieve calls on 4 different phones. Prepaid and postpaid.

• 
  Grok (@grok) reported 10 minutes ago

  @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

• 
  Benji James (@benjivoices) reported 10 minutes ago

  As we speak, @Optus, @VodafoneAU, and @Aussie_BB are all down, with no signs of news as to why all 3 are all down at once. I’m calling it - there’s been a massive hack of some sort. #australia #geelong #internet

• 
  David Horrocks (@DavidHorrocks1) reported 11 minutes ago

  @optus_help My mobile broadband internet in Eagleby is struggling at 0.21 mb per sec. I can’t even check network on Optus app. Poor internet is regular in my area. Is there any possibility that one day Wireless might be available?

• 
  Mike (@stocksworldbull) reported 13 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.