Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/20/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcusMMcIntyre Marcus McIntyre ⏩ (@MarcusMMcIntyre) reported

    So where is this hundreds of millions of dollars in fines for Optus @ClareONeilMP? Surely we're not morons with a low limited number right? For a major corporation who leaked around 40% of the Australian population's information? We're not that stupid right? #optus #optushack

  • camyIopez camylopez (@camyIopez) reported

    @ClareONeilMP Optus customer here. When I signed my Optus contracts, there was nothing in the contracts allowing my data to be shared with the banks in the case of a breach. They better NOT share any of my info with any banks, I don’t give any permission to do so.

  • Percyy98 Luke purcell (@Percyy98) reported

    @Optus leaked my account information which is all my personal information, but you refuse to help me because the account is under my grandmas name from 8 years ago. You expect an 86 year old to figure out how to contact you idiots when she doesn’t even know what the internet is

  • wordstoprint 💧Wordstoprint - Robert Johnson (@wordstoprint) reported

    @joshgnosis My experience with Optus last Friday and today; Buy SIM card for mobile broadband Friday. Called tech support today to sort out email. Got told to go to store for I’d verification. I live outside the Barossa. Drove 40min to Nuriootpa, told store to close 3pm. Jeez...

  • conradhc Conrad HC (@conradhc) reported

    @skwashd @Asher_Wolf People need to check whether Optus has their passport number. Many will never have provided it as part of ID checks. But they may have Medicare numbers, which they haven’t explicitly mentioned in emails.

  • MavaAU Mary-Anne VA (@MavaAU) reported

    @joshgnosis Then that there is obviously part of the problem at Optus.

  • mikebuttery Creatyr the Tiler (@mikebuttery) reported

    @DamBusterPrest @manjusrii It’s not a cyberattack. Optus devs opened all the information up to the internet and it was scraped using sequential customer IDs. - Why no encryption? - Why no authorisation? - Why no hashed customer IDs? - Why was a test system using production database? Customer first - nah

  • paulipaulyk Paul K (@paulipaulyk) reported

    @Optus are you able to assist me with a query regarding the data breach? I don’t have a mobile account but I am a fetch customer.

  • sydney_ev 🔋SydEV 🌿💧 #Solar #batteries sustainability. (@sydney_ev) reported

    @techAU @ClareONeilMP worst thing is, Even though my details were stolen, Optus don't seem to care. no offer of help, or reimburse costs to change all my details, new licences, and blocks on credit agencies, cost me an entire day, and $$ to have blocks put on things

  • _judge_moody msw (@_judge_moody) reported

    Hey @Optus - a credit doesn’t help me, a ex customer whose data got stolen.