Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/14/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • manindotblack Gay Rainbow Anarchist 🔻🌈 🅰️ (@manindotblack) reported

    @call_me_tomasso Home nbn is okay? Sorry, I thought it was misbehaving too. If your mobile data is still slow at this time after restarting phone, it looks to be an Optus issue as you suspected. Do you get 5g connection outside the house? I think 5g isn't indoor capable until more towers go up

  • Minus777 Peter (@Minus777) reported

    @Optus I think they were going to do some upgrades around here. The bad reception has been constant. It's not just Optus. I'll DM you.

  • bluewolf996 Bluewolf996 (@bluewolf996) reported

    @JonnoPillz What ******** hahahh mine use to do that with telstra has stopped now I went to optus but yeah. Each area is different for who's the best.

  • Dan_Nolan_1 Dan Nolan (@Dan_Nolan_1) reported

    @Optus you have caused me so much stress and horrible anxiety today !!!

  • _chelseabrown Chelsea Brown (@_chelseabrown) reported

    @Optus my phone service was magically disconnected at 10am this morning. Spent the next 8 hours on the app messaging your team about it, and currently at 6:18pm, my mobile service is still disconnected and the service team was so poor that I have lost all faith in the company 1/2

  • MrBangaRanga Jeremy (@MrBangaRanga) reported

    Well don’t know if the road work crew at Doctor’s Rocks are back on their bullshit but my Optus mobile reception is slow as *****, if existent at all. Like imagine the slowest ***** you can, and then it’s even slower than those *****.

  • TomJudd04619726 Tom Judd (@TomJudd04619726) reported

    @Optus @Optus I am in the Northern Rivers region (Ballina) and have had no service for the last 3-4 days, can’t send text messages, however can still receive an abundance of marketing text messages? I understand it’s a difficult time but seriously?

  • themann Jonathon Mann (@themann) reported

    @KenBuzzins @freodockers The issue is the behind the scenes staff not enough room to have everyone in the same rooms as the players. Optus does but, there isn’t enough time to organise staff to work the stadium, so no crowds :(

  • mezi13 Mez✊🏾 😈sewer🐀 🌏Bundjalung Nation👣 Australia (@mezi13) reported

    1/3 WTAF! No NBN since weekend. Telstra Mobile data slow to stop Optus bit better. Woodburn 130kms from Tweed and UNDERWATER! 👇🏾 “owing to a power outage at a Fibre Access Node in Woodburn, which provides fixed line services to homes and business in Tweed, Kingscliff

  • CarolineYuTing Caroline❤ (@CarolineYuTing) reported

    @Optus OMG，It's been two days without signal，only "SOS" or "…"symbol in the upper right corner of my phone，Was it damaged by flooding?