Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/15/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeGale18 Joe Gale (@JoeGale18) reported

    @Optus & yet? 1)poor Reception normally but incoming Optus calls LOUD & CLEAR 2)refuse to SMS Text prior to DATE DUE MONTHLY BILL to advise 3)CONSTANTLY APOLOGIZING, ASSURING PROMISING TO RESOLVE but meaning none of it 4)NO COMMUNICATION between Optarse departments:Bill Dept indifferent

  • Pecador09 Jorge📣 (@Pecador09) reported

    Hey @Optus my nbn connection is down,it's been happening for a few days now #Bexley #2207 and #kogarah, mobile reception is crap in my area already so I can't rely on it to use the internet, WTF is going on

  • bevdog_pup KilaBee (@bevdog_pup) reported

    @Optus @sydneymardigras Dear @Optus 5 days I have been trying to pay my bill via the app… 5 day of trying to communicate with useless support to give you money… via the app I keep getting ‘payment declined contact your financial institution’ I have called my bank twice and gone into the bank

  • milth Megan Hennessy (@milth) reported

    @Optus What’s happening with reception it is so bad since got new phone.

  • iMaximusTrade Max Imus (@iMaximusTrade) reported

    @Optus @VodafoneAU @Telstra Please make calls to Ukraine free of charge. Help your customers needing to connect with family, friends and loved ones in Ukraine. #FreeUkraine #callstoukraine #freecallsukraine

  • dpho17 dame (@dpho17) reported

    @kbrspace @Optus Hey - Optus has recently terminated grandmas home phone line without notice. Needed an ambulance the other day… been two weeks, still no follow up. I call 5-10 times, every month, to fix your errors and have done so for 2 years… enough is enough. Law suit time.

  • josianne_den josianne den Ridder (@josianne_den) reported

    @Optus My very first experience with Optus wasn’t good so I cancelled. However the bigger companies are worse, back to Optus and the service we’ve personally had dealing with them has been excellent.

  • benstar22 Ben (@benstar22) reported

    Hey. @optus if the number I call back on is not in service, then the number should never have called me, in the ******* first place. #fixyourservice

  • Pecador09 Jorge📣 (@Pecador09) reported

    @NBN_Australia @Optus nbn is down #Bexley #2207 and #kogarah, been happening for a few days now, WTF is happening, my mobile reception is crap in my area already so I can't rely on it

  • spectreofme1 spectreofme (@spectreofme1) reported

    @TammyWolffs @Optus Ooohhhh thanks for the suggestion. It's good that you have an external source to screenshot that for Optus. A friend at work uses the Optus App but shes convinced that data is manipulated as shes had the same problem as us but the app makes it appear less