Optus Outage Report in River Heads, Fraser Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn F
(@traindriverrev) reported
Its 06:58 on 6/6/2022 and I've just had to reboot my @Optus 5G broadband modem because it was disconected from their network again.
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Sheeds
(@Sheeds_au) reported
Pretty disappointing chat experience with your @Optus NBN Broadband agent. Not believing the customer. Poor knowledge and slow to process an escalation request. Not helpful at all. Gigbabit speeds slowed to less than dial-up with no explanation.
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Lady Lisa 🌸 (Acc #3)
(@LadyLisa003) reported
@Optus Google built in is a bad thing, that kind of spyware is intrusive and a depravation of privacy.
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Glenn F
(@traindriverrev) reported
Its 22:43 on 5/6/2022 and I've just had to reboot my @Optus 5G broadband modem because it was disconected from their network again.
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Peter
(@Minus777) reported
@Optus The mobile phone coverage is still bad in my area. I'm not sure if the weather stopped the upgrades or not.
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David Caldicott
(@ACTINOSProject) reported
Wow, @Optus… Woeful roaming experience in EU, requiring chaotic upgrade for purposes of achieving actual roaming… Was on oath-sworn reassurance that old contract could be resumed on return to country. Reneged on that, obvs. Just a terrible, terrible service.
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Glenn F
(@traindriverrev) reported
@Optus Sure when I get a spare hour to sit down and locate all the required information to do the identity check. Which requires a working internet connection sitting in front of my laptop. Currently “on the fly” and rebooting modem all the time mitigates against this.
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Brent Hayward
(@BA_Hayward) reported
Hey @Optus I’m not paying a late fee which is equivalent to 25% of my mobile bill for being one day late. I’ve been a customer since 1996. What’s the point of customer loyalty when you’re up against practices like this?
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Glenn F
(@traindriverrev) reported
Its 21:36 on 5/6/2022 and I've just had to reboot my @Optus 5G broadband modem because it was disconected from their network again.
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Deb 🆓🇦🇺
(@deborahmann) reported
@Optus Was this an automated response? I never get answered that quickly when I call the customer service line (which is my preferred method of contact).