Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/25/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • songstargame I Stand With Ukraine -packadayolives (@songstargame) reported

    Could not be more annoyed at the last 7 days. First @optus. Then this morning at 9.10am @auspost gives two parcels, that had my Dad's birthday presents, to someone else. Given both have horrible customer service won't hold my breath about assitance or resolution.

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @vince05656201 You believe the Head of Enterprise, Business and Institution - a business focused unit of Optus - should be commenting on an issue that's related to the consumer unit of Optus (that they have nothing to do with). Why ?

  • HitchHadAPoint Murphy (@HitchHadAPoint) reported

    @TheGunted @Optus @RunnerSA18 Yup. It's the worst stakeholder comms I've ever seen.

  • mytravellibrary The Travel Librarian (@mytravellibrary) reported

    I feel really bad for the customer service staff at @Optus right now, but the fact that I can't get an answer to a simple question I've had to message to them twice now is really, really bad form

  • TGIFriday33 TGIF (@TGIFriday33) reported

    @RichardKGrump @TPG_Telecom I recommend Aussie Broadband. Good call service. Reliable. no complaints. I have tried Telstra (crap overseas call service if you have problems), IInet (they were great until they got bought out), Won't touch Vodaphone (deceptive conduct), and of course, our data sieve Optus.

  • boobhunterz сука блять (@boobhunterz) reported

    what ******** i haven't been with optus since 2018 and my data still got hacked WHY.

  • TMRQld Transport and Main Roads Queensland (@TMRQld) reported

    @AndrewCampbell7 @davidtickle @Optus Optus customers may apply for a new Customer Reference Number (CRN) if their existing CRN has been used fraudulently or is at a high risk of being used for fraudulent transactions.

  • merekura Wiremu Parangi (@merekura) reported

    @Tan3User @polly70 @abcnews I want the opposition to be asked how the hell did they leave us so exposed. Optus wanted privacy laws watered down and under their watch it was granted. #NotHappyJan

  • samr6003 SamR 🌸 (@samr6003) reported

    @armyinpluto @Optus Wouldn’t keep me as a customer. I’m outta there.

  • DavidKn86972102 David Knowles (@DavidKn86972102) reported

    @strangerous10 I am an Optus customer. At the moment, despite thier failings, I am going to stick with them. However, if they don't step up to cover the costs of each state waiving renewal fees etc, then I will walk away from them.