Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/28/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus Yeah I’ve asked for help over 20 Times from Optus - I can show you screen shots of the messages if you like ? I’ve talked to between 20-30 different people at Optus and nothing has been fixed. Some of your employees won’t even listen to me ! Telstra - you’ve got a new customer

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus Yeah that’s right ! Optus themselves can target anyone and steal their money for a service that they don’t provide !

  • steve_avasalu Steve Avasalu (@steve_avasalu) reported

    @Telstra It didn't seem to be a problem for Optus.

  • luciejones78 dante's inferno (@luciejones78) reported

    @_YT_Rich @Optus No they don’t! I’ve messaged them so many times over the last few weeks and then today tried to call them and was on hold for 22 minutes after pressing “press 4 for technical support “!

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus you said service would be resumed in Paddington 4064. Once again it’s down. 3 weeks without internet and you’re expecting me to pay the bill. Go with Telstra, customers. Optus don’t even listen. I’ve texted and called them and im ignored

  • rrrregan rrrregan (@rrrregan) reported

    @frozensummers @Optus Yeah, I know but best endeavours would say that offer the less marketable service that actually works.

  • 6ircus six 🧀 crying on the moon (@6ircus) reported

    optus get your **** together im begging you

  • cpmccormick Conor McCormick (@cpmccormick) reported

    @Optus Serena, this is an ongoing thing. No amount of troubleshooting my end will fix it. It is the same on both wired and wireless connections. I think Optus are the ones that need to troubleshoot.

  • ndoer8888 yung le (@ndoer8888) reported

    @Optus Is there any reason the Hoyts Optus link is down at the moment? Movies aren't seeming to be discounted on the app.

  • Arj_Speaks Arjun Agarwal (@Arj_Speaks) reported

    @Optus @circleslifeAU you guys having an outage of some kind? Been on 3G since yesterday.