Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/09/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveMascord ⚡Steve Mascord☠️ (@SteveMascord) reported

    @stingray_10 @JackClifton90 @YouTube Optus Vision closed down.

  • dorman_keith Keith (@dorman_keith) reported

    @Optus @Optus I now have billing issues with you guys. I’m on the phone to you more than my mother. This is not good. How do I cancel with you guys???

  • PhilippaCollin Philippa Collin (@PhilippaCollin) reported

    It’s a shame the government didn’t include an internet bonus in the budget because our service is ****. I’m sick of complaining to @Optus & my local members. Just give $800 for 12 months of high speed internet for every Australian in the budget! #nolongtermplan

  • Kristian9k3g Kristian9k3g (@Kristian9k3g) reported

    @Optus Update. 50 minute phone call with yet another non-native English speaker ended without a solution despite me giving them the best I can do.

  • deiesodonny Donato De Ieso (@deiesodonny) reported

    @morcone67 They have gone to that messaging and it’s just as bad!! @Optus, the service is really bad. They just don’t want people calling anymore and it shows 😡

  • dorman_keith Keith (@dorman_keith) reported

    @Optus I’m so sorry, dealing with @Optus is the most frustrating thing ever…call centres useless, messaging service useless. I’m off to @TPG_Telecom

  • morcone67 Camillo Lombardi (@morcone67) reported

    @Optus Be nice if you return my call . Instead answer then call fail every time .

  • AAAAuto655 AAA Automotive (@AAAAuto655) reported

    Why do we have such a crap internet services in Australia? Why do @optus feel it is okay to ignore a customers complaints and let a small business suffer from a lack of service? Where to go when TIO can't help? #CRIMINALS

  • AnneMur37138172 Anne Murphy (@AnneMur37138172) reported

    @Optus We spoke to an Optus person on the phone who said there was an outage in the area and they were working on the problem. The Optus app told us the same thing. That was almost 3 days ago and we’ve heard nothing since. We have people trying to work from home who need the Internet.

  • HopShopBop Shae (@HopShopBop) reported

    @Optus Service is down for the second time during a flood crisis. First time it was down for days. So far it's been down all day. Northern NSW. Just not good enough.