Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 05/09/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Fez_HK Fez (@Fez_HK) reported

    @ACHES It shouldn't it's the worst cod ever made and the optus team comp sucks *****

  • kevinjdewit Kevin de Wit (@kevinjdewit) reported

    @Telstra Should I start thinking about having two phones one on Telstra and one on Optus or Vodaphone for safety instead of relying solely on Telstra to provide my service?

  • Todayin2020 TrudyH (@Todayin2020) reported

    @TelstraAU new business model - hold customers hostage. Been waiting since 18 Jan for my number to be ported to @Optus. Poor Telstra complaints officer calls me every 3 days to let me know it 'hasn't been processed yet'...hostage taking the new attempt to stem the flow. Classy

  • pjournomartin Patrick Martin (@pjournomartin) reported

    UPDATE: Telstra & Optus mobile service is back.

  • Optus Optus (@Optus) reported

    @harryfocas @OptusSport Hi Harry, sorry to hear about your Optus Sport issue. Can you please direct message us to confirm how are you watching Optus Sport on TV, I mean via the Fetch box, app on your smart TV, Chromecast etc? Kartik

  • ReneeBa73851490 Renee Baker (@ReneeBa73851490) reported

    @MyRepublicAU Working Day 8 of no Internet. Total 10 days. You still haven't managed to sort it out. Try to connect NBN with @optus. They say you still hold the line. Which you say don't. You rejected a connection for service on 2 February. Riddle me this. Fools.

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    Optus message section of the optus app is bad today, I say something to an optus person and I don't get a response or it's a very slow response to what I ask. I am going to have to ring optus to speak to a person

  • Artur44939535 Arthur (@Artur44939535) reported

    @stream_locator @JustNathanD @ScrewUnhinged You still do not support Optus Sport despite of announcing about supporting it on July 2021. You have not done nothing yet.

  • Si64si Simon 🐔🐔🏆🏆🇦🇺🇦🇺 (@Si64si) reported

    @Optus And this makes no sense..Ridiculous that one stream is charged yet mobile is not I have been going through this with optus for 3 days Now I’m told my case won’t be dealt with till Tuesday 11 years with internet many more with mobile I’ll be looking elsewhere POOR FORM OPTUS

  • Loki_in_Oz Loki in Oz (@Loki_in_Oz) reported

    @Kate3015 Albo, as NBN minister, got a report from NBNCo detailing delays, cost over runs, cost of upgrading the Optus network they bought for too much $. Election coming up, Albo sat on it. Lost election, then blasted NBN minister Turnbull for the shambles that NBN had become.