Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/15/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hvillealrailfan Huntsville Railfan (@hvillealrailfan) reported

    @Optus I don't use your service. I don't even live in Australia.

  • CoppardBen Ben Coppard (@CoppardBen) reported

    @Optus @SarahBaird89 I'm with Optus not only because I'm from the UK and Optus Sport is sensational value for money with streaming EVERY premier league game, but because they're far far better than Telstra from customer service!

  • techmaster7032 Techmaster7032 (@techmaster7032) reported

    @Optus I’d say sorry for the late reply but... My parents HAVE contracted support countless times and have had no change to the service. Your service has never been worth the amount we’ve payed. And quite frankly, no offer of support will keep us on Optus. You’ve lost a customer.

  • edjacko Ed Jackson (@edjacko) reported

    Hey @optus what’s the latest on the internet outage in qld? Any updates on when we’ll be back online?

  • pearlparky Pearl (@pearlparky) reported

    @Telstra (part 3) I don’t need the SIM anymore because the Optus network has been restored but I’d like my $90 back. It charged me for every failed attempt at activating/loading credit. $30 for every time I hit the button only to get an error message. Please assist, thank you!

  • adrian_hinds Adrian Hinds (@adrian_hinds) reported

    @Optus Why would ur call center answer the phone to tell me to ring back in 2 hours? I live in Ipswich area issues with phoning international.

  • thehysterian Lisa Hay (@thehysterian) reported

    @thosearemysocks Yes, with the Optus plan we a signal is an extra. Been some years, still waiting to qualify.

  • tomascl tomascl (@tomascl) reported

    Ground breaking!!! @Optus 5g is not working again!!! Fix it!!!! It has been 3 months of weekly disruptions.

  • fallon_flame Caroline_RavenSlayer (@fallon_flame) reported

    @emmalineb94 How did you go getting your iPhone fixed?? Could you contact a phone company i.e. telstra, optus, etc that could help you?

  • EICostheta Reg Boyle (@EICostheta) reported

    @BecWrong Here... It's taken years but this week and today, I have beaten Optus out of it's stagnant insistence that the email account abandoned years ago, was my account identification.This and more. All problems heaped on the user. Have you ever tried to online register at the San?