Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/07/2025 01:00

December 07: Problems at Optus

Optus is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ikhsanjaseutama ikhsan jase utama (@ikhsanjaseutama) reported

    @roundyc @Optus Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • kimbys2 Brett Mckimm (@kimbys2) reported

    @trevorlong @ServiceNSW Trevor got the SMS but I have never for anything, bank stuff, legal stuff etc, had to provide card number as well. Only DL number. How does this work with what Optus says?

  • 7RockLists 7RockLists (@7RockLists) reported

    @Cruedevil @Optus **** oath they had better.

  • GumtreeKoalas jennifer (@GumtreeKoalas) reported

    @chiman321 @Optus I think you were wise, l have had to provide my licence number a few times on-line - never been asked for the card number.

  • RomireTV Romire (@RomireTV) reported from Gladstone Central, State of Queensland

    Over 2m customers with @optus information leaked during the data scandle. If this is not a sign to optus to sort their **** out, I don't know what is. #OptusHack #optusbreach

  • Adrian08708047 Adrian (@Adrian08708047) reported

    @sallyrugg I have never been a Optus customer.

  • Clarkie_Qld 💦Clarkie™ #MasksMatter (@Clarkie_Qld) reported

    @cheryl_kernot And me and my email address, full name, mobile number WTF @Optus

  • 5sensesTTSSS sean😷 (@5sensesTTSSS) reported

    That Cyber security has been reported as poor at best, proves beyond any doubt whatsoever that this country ,Australia, is wide open. Optus are not the only culprits 💯

  • jamesno77946854 james nolan (@jamesno77946854) reported

    @MattSmi81658311 @_mattfiacchi @sallyrugg Optus still have not replied to the federal police to provide information on who was involved . Optus can never be trusted again.

  • HoochCosmo Oscar Huijsse (@HoochCosmo) reported

    @LaurenHLoz @Optus We received the text too but it makes the solution the govts problem. How dare they! We are currently seeking a loan and to find out they knew about this a week before saying anything is disgusting and we are feeling so vulnerable it's very distressing!