Optus outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 15 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported 3 minutes ago

  @MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.

• 
  K S (@siento) reported 4 minutes ago

  @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

• 
  Paolo M (@PaoloMalicse) reported 5 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

• 
  Sreyansh Gandhi (@GandhiSreyansh) reported 9 minutes ago

  @Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap

• 
  💧Jenny White (@jennywhite38) reported 9 minutes ago

  @optus_help So much palaver to have to re-enter WiFi password etc Everything is set to WiFi but still no joy with connection for small or calls. Poor service considering optus is always doing upgrades/maintenance constantly. Get sick of no service

• 
  Dave Jones (@eevblog) reported 13 minutes ago

  @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

• 
  Robert SpeedBird (@SpeedBirdEU) reported 14 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

• 
  Anthony (@AnthonyPHoran) reported 18 minutes ago

  @Gatty54 The 1st mistake was selling TV rights to a streaming service with no other sports. Should have kept it on Fox Sports or sold to Optus/Stan which has EPL. 2nd mistake was adding MacArthur & Western United which had smaller markets & took fans off existing clubs.

• 
  🏴‍☠️ Purple Haze⚓️ (@PurpleHaze_Lee) reported 23 minutes ago

  In 3 weeks, Freo play StK at Optus. During that time, I hope I can forget that the Blues had a red hot sniff on the road against the Dockers while the Saints stomped on their dead carcass in front of the Blues home crowd. One year ago today, 94-33. Never forget that one.

• 
  Nick (@_nicks_tweets) reported 25 minutes ago

  @optus_help @Optus I’m trying to give you more of my money for a eSIM, however your app is horrific. My other service is a eSIM on my iPad so I can’t get a text. So I change to email, fine but then I can’t enter the code. Seriously?? Do you not want my money??