Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/30/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wrhollingsworth William (@wrhollingsworth) reported

    @RecliningPanda @Optus @VodafoneAU I had NBN techs out and they replaced everything but it made no difference. The Optus support acknowledged the problem was on their end but then slammed shut on doing anything about it.

  • BilboBa77842165 Bilbo Baggins (@BilboBa77842165) reported

    @janine_hendry You need to change to someone different Janine - Optus Mgmt don't give a **** about anything except for their own paypackets, as demonstrated by their complete indifference to victims of data breach last year

  • cyberrage Adam (@cyberrage) reported

    @STEVEFI14205588 @janine_hendry @Optus Spend another 10 hours on chat to report- no thanks. The in store staff have confirmed this is not uncommon, they can log a ticket to local agents who will contact you for certain issues

  • WesternSydRed Western Sydney Red 🔴⚫️ (@WesternSydRed) reported

    @FlxtchArsenal Optus sport would be absolutely ideal, problem is they work out of a studio so not sure how it’ll work

  • RaymondMadden13 Ray Madden (@RaymondMadden13) reported

    @janine_hendry I spent about 5 hours with optus and samsung yesterday trying to get a real person, not a chat bot, to help me, got there in the end, but lord I was frazzled ...sigh

  • CeriCat Ceri Cat (@CeriCat) reported

    @yuppytoys @chompie1337 *coughs* Optus, Medibank, and how many other data breaches involve clients that don't even own a smartphone? It's not 0. Even the Amish aren't exempt from having computer security problems in the event of an IRS breach say.

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…

  • CeriCat Ceri Cat (@CeriCat) reported

    @mmdts @chompie1337 Ask Optus and Medibank customers about that. They personally may have never used a computer or smartphone, but the businesses do.

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus I check your network status page whenever the daily dropouts happen. It always says no reported issues.

  • bronteny Bronte Snorus (@bronteny) reported

    @Scutty 100%, Thought it was b/c I am a Medibank + Optus customer. I'm now ruthless. Don't know the no. + no mesg = block number.