Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/13/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • E_R_Saunders Elizabeth Saunders 👩🏼‍🔬 (@E_R_Saunders) reported

    So far today the @optus staff have contradicted each other in store, tech support, in twitter DMs and the person from wireless dept. I might make up a spinner to work out who I should believe each day.Calling customer service (said to use app when app doesn't work) also useless.

  • ThatOneAussie91 ThatOneAussie (@ThatOneAussie91) reported

    Optus Sport is down and I couldn't be any happier

  • bobmick53 bobmick53 (@bobmick53) reported

    @Optus please fix 4g congestion in Bundaberg 4670

  • Fipty Johnny Rotten (@Fipty) reported

    @Optus I'd say forget it. We all know the @Optus network couldn't handle two customers streaming at the same time.

  • uddivad7 David Du (@uddivad7) reported

    @Optus My internet has been down for the last 3 hours. Ive tried the online support but no-one has responded.

  • patrickstrangio Patrick Strangio (@patrickstrangio) reported

    @ianparry9 @360Sources Very true when it comes to freeze or slow motion frames. If you have Optus watch the short version of the game they have the wide shot showing the free kick being taken and the line of defenders which is that photo. I like stirring up my Man U mates on here.

  • SW6in2250 SW6 in 2250 (@SW6in2250) reported

    @Optus yup. Same as last week. Blamed @nbnco. Easily worst company I've ever dealt with.

  • bobmick53 bobmick53 (@bobmick53) reported

    @Optus @cdawstypebeat please fix 4g congestion in Bundaberg 4670

  • baddestmade a. (@baddestmade) reported

    @Optus is your website down??

  • NinAnnunaki Dannielle the 2020 Grand Master (@NinAnnunaki) reported

    @_nomadics_ @Optus Just woke up to the same problem here too. We’re in Kotara and we’ve got nothing too.