Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/10/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • db23238 H. (@db23238) reported

    Aaah looks like the optus 5g network is down in my area, ie the "sos only" message...

  • JustinOEarlwood Justin of Earlwood (@JustinOEarlwood) reported

    @TheDanBarrett Probably runs on Optus' network, so it should be largely fine, but not great around Canterbury.

  • trentthoms Trent Thomson (@trentthoms) reported

    @Telstra Thankfully it was easy to come back to Telstra. In less time than it took @optus’ most senior “customer resolution team” to look at my case, I had a new sim and plan activated on Telstra.

  • DavidJay_AU David Jay 💉 💉 (@DavidJay_AU) reported

    @TheDanBarrett @Telstra @circleslifeAU Is the coverage with Optus ok for ? BTW there some good 12 mth deals with Belong atm.. Belong has the Hel$tra wholesale network coverage.

  • skulzy87 Mike Scolz (@skulzy87) reported

    Again continued @Optus reception issues in 2284. Been intermittent call and text reception and no data reception. That's twice in the last 2 months I have had zero or next to minimimal reception. Always breaching their end of the contract

  • GoldNutter GoldNutter.crypto ⬢❄🌊🌞silvergoldplatinumguy,sup? (@GoldNutter) reported

    Clarity matters @Optus very disappointed to have been told my number will be cancelled in 7 days and have to go running around checking this site, that site, every other site ESPECIALLY considering I was told recently NO THAT WILL NOT HAPPEN my number will NEVER BE CANCELLED...

  • trentthoms Trent Thomson (@trentthoms) reported

    @Telstra I regret switching to @optus to save a few bucks. I had endless trouble. I had separate cases open to activate my SIM, my watch, voicemail and VoLTE. All of the stuff that should just work. Their support was a nightmare and incompetent. They wanted to upsell me constantly.

  • DashDotStar Sasho Trajk (@DashDotStar) reported

    @Optus Please block this scam number form your network.. 0427546563 It’s used by a remote access scam being run out of India.

  • trentthoms Trent Thomson (@trentthoms) reported

    @Telstra @optus escalated one of my issues to the most senior team. 24-48 hours to assign a case manager and then 10 business days to resolve. This is after waiting nearly 5 days already. @optus would keep creating new case numbers rather than escalating the priority of existing ones.

  • RoseGWhite R🌳🌾🧪🧫🔬 (@RoseGWhite) reported

    @PRGuy17 No pics right noe, Optus mucking about with service. Smaller supermarket in Canberra - fully stocked.