Optus Outage Report in River Heads, Fraser Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
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TV (%)
Community Discussion
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Optus Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Andrade
(@jasonandrade) reported
@BazzaCC Dave is an Optus customer, right?
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Em
(@Em_speaking) reported
@Jeremy_Kirk @Optus @medibank I haven't heard from Optus since 5/10 (except of course bills arriving on time). Even my "Customer Care" person doesn't respond at all. Next step ombudsman?
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Bernard Sheppard
(@BernardSheppard) reported
@Jeremy_Kirk @Optus @medibank The most glaring example of that is not walking back from the line of a sophisticated attack which was ill-advised at best, and clearly not supported by all the available evidence. The conflict between public announcements and individual advice from Optus staff doesn't help 4/n
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Linden Footman
(@LindoF) reported
@Optus so following the worst data breach in recent times, the network goes down for over 24 hrs! What’s next?
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💜
(@tomiyasulover) reported
he's on optus sport?? since when is he over here omg wtf
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Scott Gilbert
(@scotty_g_23) reported
@Optus big internet issues in Avalon (2107) guys. Any ideas on fix?
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Saso Virag
(@VS_) reported
@Jeremy_Kirk Frequent, clear, timely, factual comms show that the organisation is in control, even if they’re not. @medibank is doing well here. Delayed, contradictory, finger-pointing, and scattered comms lose the narrative and support. @Optus seems to be championing this approach.
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Matthew Moyle-Croft
(@moylecroft) reported
@Optus you’ve turned into some hot garbage - global roaming doesn’t work reliably nor does your app to log faults and you have garbage cyber security. Well done. What’s the reason I should stay with you anymore?
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Boz
(@bozwhite) reported
@Jeremy_Kirk @Optus @medibank Yes and need Australian Cyber Security Centre to update their alerts page for such matters as soon as incident occurs. Rather than 30 hours later after the media expose the breach or not at all
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Ben 😎
(@The_Karmelian) reported
@Jeremy_Kirk @Optus @medibank very true. at least Medibank is fronting media. All Optus can do is send apology email 2 weeks ago with Dear Customer, Not even a name. I wonder if they have control over all data systems. Do both use same parent CRM software?