Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 03/06/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bennytwoseven Benny27 (@bennytwoseven) reported

    Ring @Optus because we have tech issues connected to the internet, and then get a voice recording saying they are having tech issues answering calls...👏👏👏👏👏

  • Missgarland21 Missgarland⁷ (@Missgarland21) reported

    Yeah if anyone is swapping providers, don’t go to optus. Internet has been down for 3 days. No warning or anything

  • reggae1970 Reggae1970 (@reggae1970) reported

    Port awful. Umpires almost as bad. Bring back Justin Schmidt, the last umpire to ignore subi/optus silence and pay kicks on what he saw, rather than what the one eyed crowd demanded. #AFLEaglesPower

  • mlucas13 Mark Lucas (@mlucas13) reported

    @Optus i have a fetch box, however in the apps I don't have a Amazon prime, YouTube or britbox icon to sign in on, how do I add these?

  • bec_did Bec (@bec_did) reported

    @Optus and @VodafoneGroup I’m up for grabs - let me know if you have any good deals or if you have customer service skills because it’s goodbye to @Telstra for me

  • gaurangmp gaurangmp (@gaurangmp) reported

    Had a chat with 7 different support agents, half of them Say no issue with your connections and other half say there’s an outage in your area, all trouble shooting steps have been tried, network outage map says no issues in my area, please help @Optus

  • erinbonnie Erin BB (@erinbonnie) reported

    Is anyone having issues with @Optus NBN? I recently moved and I was told it would be on the day I moved and it wasn’t. I was told last night it’ll take time cause of all the new customers and relocations. The reception is really bad so I can barely use my own data. #Optus

  • ptovey01 Phillip Tovey (@ptovey01) reported

    @Optus You can't help me even if you were standing in front of me.

  • bec_did Bec (@bec_did) reported

    @Telstra we’re at 1 hour and 4 minutes in a support chat with no resolution - I give it 26 minutes and if the issue isn’t resolved I’ll swap be swapping to @Optus this week

  • Optus Optus (@Optus) reported

    @billygraveslfc Hi Billy, sorry to hear you're having some issues with your Optus Sport stream. We'd be happy to look into this further for you to see what's going on. Could you please send us a DM and we'll continue to chat there. George