Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/14/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • methusheilah 🎶Maggie Gardener 💡 😷 (@methusheilah) reported

    After a long running dispute with Optus over transferring my service to my property in Kinglake which was previously connected by Optus, I have cancelled my service. I will never again be a customer of @Optus.

  • StevenRossDrew Steven R Drew (@StevenRossDrew) reported

    Honestly @Optus what is going on with your network in Alexandria? Why can I only get 3G & vvv low connectivity? Please fix it now! It is infuriating & pathetic service.

  • RamonBell16 Ramon Bell (@RamonBell16) reported

    Optus mobile is pure ****! Am I wrong?

  • JayeAntonio ReviewsByJaye 🎬🍿 (@JayeAntonio) reported

    Is @Optus ******* for real? I UPGRADED a plan and now I have two completely unconnected accounts???? What ******** is wrong with you.

  • ShmickBackup Shmick 2.0 🇦🇺 (@ShmickBackup) reported

    @TGUZ72 @Malk_AU @marvelstadiumau You’re not wrong. Everyone lost their **** when Optus Stadium showed off their lights a few years back, and now every stadium has to be a pseudo nightclub. I blame Rob Zombie.

  • DarkMatterzine Dark Matter Zine: 😷 💉 💉 💉 (@DarkMatterzine) reported

    @Strongisgentle @originenergy I’ve had problems with Optus (didn’t disconnect a phone line when instructed then kept increasing the bill); Telstra (every 2 months minimum for a while they overcharged because the previous month they’d undercharged to rectify overcharging) etc.

  • SHIN0701_ SHIN524 (@SHIN0701_) reported

    @Optus nbn service outage since last Saturday, with no eta on rectification nor compensation. No notice given regarding csg exemption, what gives?

  • Vass2016 Vass (@Vass2016) reported

    @Optus @Raf_Epstein No thanks. I have been dealing with your company for 3 weeks. I am going tell everyone about the experience until someone gets off their arse and does something. Coming into the 3rd hour without internet...on a Saturday night..22 year customer.

  • ZElawar Zachary Elawar (@ZElawar) reported

    @Aussie_BB So many disconnections over these last couple months. During the floods is understandable, but it’s persisted since then. Have you guys considered offering a backup 4G/5G connection so that the customer doesn’t lose service? I believe Telstra and Optus do.

  • Vass2016 Vass (@Vass2016) reported

    @TajBragg Unfortunately Phil you are grasping at straws as usual. It is another useless multi national @optus that talks about service but does nothing, other than take your money and have call centres in the Philippines. Used to be better when the Aust people owned Telecom.