Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/17/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TeefiCaranza Teefi C. (@TeefiCaranza) reported

    Dear Optus, You better be paying for my licence and passport renewal. What a hassle. Yours, A Very Disappointed and Displeased Customer

  • DennisB1 Dennis V2 (@DennisB1) reported

    @FinancialReview She needs to go. Along with the entire board. Everything from allowing this cyber attack to happen to the non-existent PR and communication from Optus has been God awful.

  • BradDutchy Brad Holland (@BradDutchy) reported

    @Rita_Saffioti That’s 💩 & doesn’t help people who were victims of breaches prior to Optus. Tad rich @MarkMcGowanMP to say that you weren’t aware of it until now. 4 yrs p eople have been unable to get the DL #s changed and have had to suffer in silence. Make it available to everyone 4 a fee.

  • GourmetMale GourmetMale - I need mustard (@GourmetMale) reported

    @SassFred We write our Medicare num at our GP. Write our passport number on our landing card. Speak our license number for verification for every service. Optus is rightly getting roasted. But it’s like my mates moaning about checking in and being tracked. We are being tracked everywhere.

  • Fadymatt Fady (@Fadymatt) reported

    @GlennMillanta @Optus That’s what i fail to understand. There is no reason they should’ve had any data on me!

  • Rlesc1 Lescure 🇫🇷 (@Rlesc1) reported

    @slsandpet I wouldn't recommend Optus to anyone now, I left because of poor service at least a decade ago. The old saying you get what you pay for is ringing now

  • maddog32367930 maddog (@maddog32367930) reported

    @hughriminton @10NewsFirst My partner called #optus to pay out the last remaining device payments so they can move on. The man who spoke to her was rude and seemed to take it personally. He then cut off the service and the call hung up. My partner has no phone now Optus cancelled the service. SOS Only.

  • djuwannamann Ben Dover🇦🇺☠️☠️☠️ (@djuwannamann) reported

    @SkyNewsAust @Optus should pay as a customer I'm disgusted that Optus had failed to keep mine and others personal data secure. To add to that,that Optus refuses to accept financial compensation for all affected by their failure to provide secure storage of customer personal data is a joke.

  • TheEducatedEel David (@TheEducatedEel) reported

    @EmmaH1123 Yep…..he’s an Optus customer

  • maddog32367930 maddog (@maddog32367930) reported

    @hughriminton @10NewsFirst The call cut out because the #optus man terminated her contact on the spot for no reason.