Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 03/31/2026 22:10

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus Once again you don't understand where I am coming from, as I don't need to DM as my tweet is about another person issue.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @NannanBay @Telstra And like @Optus they well blame you the #customer, each staff giving different answers, staff giving answers not related to the situation, staff promised to do something to fix it but end up doing nothing, staff don't read customers messages, etc

  • anthonyjmuscat Anthony Muscat 🌈 (@anthonyjmuscat) reported

    @stiffuppercut @Telstra To be trueful I was with Optus years ago and it was slow and 4g use to drop all the time. But Telstra NBN I seen people without internet for months waiting for install because they cant get technician to turn up and Telstra you can’t call directly once it’s working it’s ok.

  • BigYellowVanMic Big Yellow Van (@BigYellowVanMic) reported

    Hey @optus. Remember 2 years ago when we told you about the poor coverage at Narrabeen RSL? Nothing’s changed. One bar on 3G only. This is a suburb in metro Sydney.

  • Optus Optus (@Optus) reported

    @Hammercrow411 Hey Al, very sorry to hear about the trouble you've been having with that Optus Sport stream. We'd like to check this out for you and see what we can find. If you could please send through a DM our team will follow up asap. Rob

  • ACTINOSProject David Caldicott (@ACTINOSProject) reported

    @Optus I saw, Jono It’s pretty easy, mate- your service to Jerrabomberra is out. All we need to know is how long for. “We’ll get back to you in 3 days” does not represent an exemplar of customer service.

  • KathJHanley Katherine Hanley (@KathJHanley) reported

    @Optus your tech support is a JOKE - your chat bot is next to useless, and the contact phone numbers just bounce you back to the chat WHERE NO ONE RESPONDS 🤬 been in chat limbo and not even a “you’re in a queue” DO BETTER

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @BigYellowVanMic Or maybe poor network coverage? As if you read #customers tweets you would see reality poor network coverage from those who are not even in a RSL.

  • Ibzi10_ Ibzi10 🇦🇺🇸🇴 (@Ibzi10_) reported

    @CFCZak_ @KanteBeStopped7 That is **** bro Optus the 🐐