Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 10/14/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sash_savage Sash (@sash_savage) reported

    @dez_blanchfield @Optus 2/ As a customer, you still have a contractual agreement to uphold. it is up to them (the Company), to make the decision whether they are to wave the fee or not. in a court, you'd likely lose and pay your bill.

  • Kylie_Hammond Kylie Hammond (@Kylie_Hammond) reported

    I was an Optus customer 5 years ago. Why are they retaining my private information and letting hackers in the door? Unless there are much bigger fines and accountability, i.e., Board Directors are made liable, this will happen again. #optushack #optusclassaction

  • Time_Bandit007 Howling Moose (@Time_Bandit007) reported

    @Optus @RunnerSA18 Not good enough, you are legally responsible for the security of all of your customers accounts. Make sure that ransom is paid, or face a class action from aprox 10 million customers and alternatively lot more than the ransom money of you fail.

  • miss_neko_nadi ꕥNekoꕥ (@miss_neko_nadi) reported

    @katvic8080 @applepiestoday I left optus 4 years ago, I got an email today to say that my data was taken so I gave them a call and the agent said my account was flagged as data taken. I don't understand why why needed to hang on to my info after I left. Smh!

  • jupagoro JP Gonzalez (@jupagoro) reported

    @Optus not only you get my privacy compromised, your app doesn't work as it should, chat agents don't read messages, you are one of the worst companies I have ever dealt with, AND I AM SOUTHAMERICAN!! Good job guys, crushing it!! It is impossible to get a straight answer from you

  • OSthemagician Olga Syerbina (@OSthemagician) reported

    The process otherwise is a nightmare and requires you to issue a police report if you feel you’re at risk of identity theft, before qualifying for a new ID #. I feel that the government can work better with Optus on mitigating the risk to citizens who are affected. @Optus

  • Miguel224512091 Miguel (@Miguel224512091) reported

    @MortyAUS @Optus @GladysB My whole career was in telecommunications with Telstra and the Vodafone 4G network is all Huawei and some Optus equipment is Huawei. Sorry mate but don’t try and tell someone with hands one experience that they don’t know.

  • LitsaBeans Litsa (@LitsaBeans) reported

    @Optus why won’t your reps help me? I receive conflicting info re cyberattack, ask for a check of my account and the response is ‘you were sent an email!’ Seriously !

  • _davidlimbrick David Limbrick MP 🌸 (@_davidlimbrick) reported

    Why was Optus collecting passport numbers? And what sort of protections are there for medical records now that employers are collecting vax status? Emergency powers are ending soon. Employers still demanding vax status after this are all on their own. They should be worried.

  • smudge_green Ms Smudge🐜🇦🇺 (@smudge_green) reported

    @_davidlimbrick I'm an Optus customer. When I was in the store not so long ago a lady didn't have a driver's licence and produced a passport as ID.