Optus Outage Report in River Heads, Fraser Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (8%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near River Heads, Fraser Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Urraween.
| City | Problem Type | Report Time |
|---|---|---|
 Urraween |
Phone | |
| Maryborough |
Internet | |
| Maryborough |
Internet | |
| Hervey Bay |
Internet | |
| Hervey Bay |
Internet | |
| Maryborough |
Phone |
Community Discussion
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Optus Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kushalappa Aiyappa
(@kushal_aiyappa) reported
@Optus I reached Service desk.. They are asking me to call Ho line tomorrow.. I been asked to go around loops now
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Skye April Myers
(@skyemyers1989) reported
to locking myself in my office trying to get help and having no one even answer me while my sick 1 year old is screaming outside my door because he wants me and not his dad right now. You are a mother surely you and Optus ab do better than this. I am at my absolutely…
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iibnf
(@iibnf) reported
@optus has just transferred me to person number eight, another person who is too stupid to live. Giving up for the night, which is the whole point, I guess. ******* around for nearly four hours until I give up.
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Roger Penman
(@Roger_J_Penman) reported
Hi @Optus we received a letter about the cyber attack breach. You got the address right but the customer name was TOTALLY WRONG. Seems you can't even get the basics right.
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Skye April Myers
(@skyemyers1989) reported
@kbrspace @Optus Please get someone to help me
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Daniel
(@N860CR) reported
@Optus Explain how a senior case manager can have such a poor understanding of your products? Your roaming doesn’t work, I can’t make outbound calls and your case managers would rather argue with me! Stop the modern day slavery and bring your operation back onshore as @telstra have
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Kushalappa Aiyappa
(@kushal_aiyappa) reported
@Optus is one of the worst customer service.. And a crap esim service If call work, sms won't.. Or network won't.. Porting out now.. 4 of of evening spent on service desk in vain @acccgovau
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𝕋𝕙𝕖 𝕄𝕚𝕟𝕩𝕠𝕘𝕪𝕟𝕚𝕤𝕥™🔞🏴☠️🌍🔥
(@LadyDaemontus) reported
In the light of Optus, Woolworths and Medibank completely fumbling peoples’ data they held, companies are starting to update their ToS with “we PROMISE we won’t **** up, please don’t axe our existence like we deserve!”
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Just Another Amy
(@justanotheramy) reported
@stuontheloo @Optus A family member only recently got their letter — not a current customer, had only used Optus for something for a few months, more than a year ago. They kept the data.
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iibnf
(@iibnf) reported
So... after ten hours, @optus are now saying that if I pay $4,500 they might refund me the missing/broken phone, but I'll still be out of pocket $3,000. But I can pay that off in 3 x $500 monthly installments. Or maybe I'll just be in the hole for $4,500.