Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/05/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NannaCath2 NannaCath2 💉💉💉🦠😷 (@NannaCath2) reported

    @lesstenny @Optus That sucks. Hopefully your bank will help. But it is the inconvenience and time consuming job of having to change everything.

  • louloulights It is Lou 4x💉🏳️‍🌈 👩‍👧 🌏 she/her (@louloulights) reported

    @sassycarrie @Optus You can log it online. You then get to skip the low level customer service agent (no offence CSAs) and deal with someone motivated to resolve your complaint.

  • JessPowell10 Jess (@JessPowell10) reported

    @Optus please tell your online support staff to stop referring to the data breach as an "inconvenience" your lack of security has literally ruined the lives of millions who will never have security again thanks to you, call it how it is and stop degrading paying customers

  • pfinger18 Erin M (@pfinger18) reported

    I can't watch anymore of this. I dunno who has let me down worse this week, Optus or the Swans #AFLGF

  • NEUROMASTER9 NEUROMASTER (@NEUROMASTER9) reported

    Do not bother ringing #OPTUS they will hang up on you if you ring on a private number. #Australia your being screwed by @Optus the lies are catching up with them #OHIC

  • alexanderswift Alexander Swift (@alexanderswift) reported

    @SBSNews No 💩, they didn’t steal the data to make Optus look bad.

  • JessPowell10 Jess (@JessPowell10) reported

    @nigelcooperTV @Optus @Stanleysmum1 According to online support they will not be compensating customers, all we get is an insincere apology for the "inconvenience" this has caused. The person I spoke with couldn't even be bother to paste store details into the scripted response I got

  • lanasciberras Allanah Sciberras (@lanasciberras) reported

    @freyanoble @Optus I literally just got the email 10 minutes ago. Absolutely terrible.

  • swxxii 𝚜𝚒𝚖𝚘𝚗.𝚎𝚡𝚎 (@swxxii) reported

    @TheLiamSClark @Optus Whole customer DB exposed to web

  • 1nE_HumbleBee Humble Bee (@1nE_HumbleBee) reported

    @Optus My Optus app isn’t working. For past 2 days trying to activate my international roaming add on, but the app keeps crashing. Reason give by the call centre: data breach. Absolutely diabolical. Post data breach services are not working properly.