Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 12/06/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LJSearles 🇦🇺Lee 🇺🇲 Don't boo, VOTE (@LJSearles) reported

    @Optus Do you have a number to call for support from outside Australia?

  • pattyjansen Patty Jansen NOT a Quiet Australian! (@pattyjansen) reported

    While it sucks big ***** that this happens, there is literally ZERO evidence that Optus has anything to do with it. What data was involved? Licence and passport *numbers* Not passwords. Or security questions.

  • debraweddall Debra Weddall (@debraweddall) reported

    @sallyrugg @Optus I spent 3 hours conversing with Optus to find out why my internet and phone service is intermittent when I pay extra for high speed connection and live in a suburb close to the city! Three hours and no answers!

  • craigrlonard Craig (@craigrlonard) reported

    @JP__75 @GladysB @DanielAndrewsMP Gladys stepped down and went to Optus. Gee that went well for them.

  • davcon2412 Rachel (@davcon2412) reported

    Melbourne family loses $40k from suspected identity theft after Optus data breach Cleary obvious that this owners cafe is in trouble how dumb can a person be. Have extra security in place and owning a business check yr bank accounts daily dumb & stupid this clown is after $’s

  • TheNeedtoRead Eleanor Limprecht (@TheNeedtoRead) reported

    Using my phone to pay for something today and the guy behind me says: "You're brave." "Why?" "Everyone's taken their cards off of their phones since Optus and Telstra were hacked." Thanks bro. Also, why say brave when you mean stupid?

  • Adam_Goldman Adam (@Adam_Goldman) reported from Melbourne, State of Victoria

    Hey @optus you’ve just advised of your 6th upgrade for our area in the past 2 months. To increase the speed of the network. No speed increase so far, just a lot of interruption. Please do better.

  • JohnBB40921542 JohnBB (@JohnBB40921542) reported

    @theage @lachieabbott HowTF has the government allowed this to happen? SURELY if you are an optus customer, that detail should have been sent to all banks etal, to ensure passport identification, or whatever TF it takes. Send the morons Labor to jail.

  • ARToffee14 AlexR (@ARToffee14) reported

    @OptusSport your smart tv app and support is so poor. I have logged two support cases in 2 weeks reporting that on the LG TV the Optus Sports app has no playback controls for game replays. So you cannot pause, rewind or fast forward the content and it has not been fixed.

  • D_Evil_Overlord David the Evil Overlord (@D_Evil_Overlord) reported

    @Optus you sent me a text saying I needed to pay $81 for my family's phone bill. We paid $81. The latest bill includes $15 in "service charges" because we paid the $81 you asked for, but it was $90 we owed. Not how you keep customers after your catastrophic data breach.