Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/11/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CodenameVinnie CodenameVinnie (@CodenameVinnie) reported

    Once you've proven your identity with a company, surely your customer/account number can be used to identify yourself in the future... I don't understand why these hackers can get your info from Optus etc. I'm not allowed to keep credit card info from customers who pay monthly.

  • Minus777 Peter (@Minus777) reported

    @msfang @Optus @Telstra Worst part is, we had plans for this weekend, but had to transfer money just in case and it didn't transfer straight away. So it's messed our weekend up. We're on edge.

  • Cyberkite1 Cyberkite (@Cyberkite1) reported

    "No customer account information was included, we believe it's been made available now in an attempt to profit from the Optus breach," the Telstra spokesman said.

  • formallypedro Donkey Ote (@formallypedro) reported

    @neilw101 @redruby17 @Optus Just stay away from Telstra. I thought Optus were bad until I changed a couple of months ago. Was forced to make my first complaint to an Ombudsman about Telstra.

  • davvers605 Daniel Davini (@davvers605) reported

    Gee I hope the Windies offer a bit more in the NRMA Insurance Test Series (no issues with insurance company sponsorship??) than they have at #T20worldcup Can't see the Optus Stadium Test lasting through to the weekend!

  • _BARK3R_ BARKƎR (@_BARK3R_) reported

    So @Optus why ******** then are you continuously failing to fulfill my order and why are you CHOOSING to continuously push my order back.

  • SillyOldBugger Pat Cleary💉💉💉💉 (@SillyOldBugger) reported

    @MackayIM @aparachick Far from it. I could list half a dozen attacks since 2019 in this country with at least as much impact as the Optus breach - and they’re just the ones we know about. The 2019 Chinese ANU breach was probably the worst of all of them for long term impact.

  • Kel_McFletch Kerri McDonnell (@Kel_McFletch) reported

    So 21 days and counting and still no home internet @Optus and to add insult to injury gone from having full NBN service to my home to NOTHING! #greatservicenot #diabolical @giveusaW

  • giveusaW Martin🇾🇪 (@giveusaW) reported

    @Kel_McFletch @Optus @Optus are diabolical. 21 days and counting. Arguably the worst customer service I’ve ever encountered.

  • swearyanthony Anthony B, (@swearyanthony) reported

    So how many folks had their private data exposed by both Optus and Medibank? Surely has to be hundreds of thousands. If we had a way to sue for breaches of privacy you'd find this **** would get attention