Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/15/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • O4Obre Obré Pemberton (@O4Obre) reported

    @Optus Btw @optus did you know that a @Telstra modem has a 4g backup so that customers should never be left without service?

  • mattyofthebell Matty (@mattyofthebell) reported

    @Optus Hi Jim, my trouble is not just with the network. I have contacted Optus a few times since getting my new phone and service and I am struggling to see why I should carry on with Optus. If service is not available I should at least be able to call over my WiFi connection.

  • O4Obre Obré Pemberton (@O4Obre) reported

    @Optus an hour on DM chat with @Optus all they’ve managed to do is verify my account. Still nowhere near the ONLY thing I’m interested in - why my internet is down for 2 days. In 15 minutes of that time I’ve managed to port all of my services to Telstra. Goodbye Optus. Good riddance!

  • TimothyJ_23 Tim (@TimothyJ_23) reported

    How is the Optus surface so BAD? Like they've had to re-turf patches. What's doing?

  • JibbeyXD Gibran Mohamed (@JibbeyXD) reported

    God my Optus stream is so ****, even my semi-legal streams work better than this!

  • soragon Michel (@soragon) reported

    @Optus Hi Sarah, thanks for your response. The phone support team has now told me that it'll take 3-5 business days to activate the eSIM - meanwhile I have no access to my online banking. They suggest I go in-store which I now have to do despite being sick and put your staff at risk.

  • O4Obre Obré Pemberton (@O4Obre) reported

    @Optus P.S. I love how you phrase this “sorry you are having issues with your service” like all this is somehow down to me. No, Harrison, you should say sorry @Optus is not providing the service you pay for,

  • Ahlephia Rhiannon Elizabeth Irons (@Ahlephia) reported

    @Karina_Melbs @Optus Oh I am. I'm already on hold, waiting to speak to someone in office. I am the worst person to piss off, especially when it comes to something that has affected the health of my parents.

  • thisari2021 Thisi (@thisari2021) reported

    @Optus I rang customer service, only to o through the options list and get told to go back to online messaging. It’s not working at all through the app. I bought a data pack earlier, but you keep sending text messaging charging $10 for every gb anyway. This is dodgy.

  • FilmMomatic 🇺🇦 Harris Dang aka Critic Name 🇺🇦 (@FilmMomatic) reported

    @nadine_whitney Probably having another Optus internet outage.