Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/09/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GarconAU Guy Garconnette (@GarconAU) reported

    @Optus Your customer service trying to get an e-sim activated is a joke. More than 24 hours later & something which should be simple no-one can tell me what the hold up is? It also seems that you need to pay your call centre staff some more so they actually care to resolve issues

  • 888flyhigh Ian (@888flyhigh) reported

    @OptusSport @mmescobar_ CANCEL COMPULSORY ADS ON OPTUS SPORTS

  • RR0486 ⌫ (@RR0486) reported

    @Optus i've had practically no NBN since the 23rd and now the 4G is slow as a snail stuck in molasses. wtf is going on?

  • Aperture_Rack Shubham Choudhary (@Aperture_Rack) reported

    @Optus has suspended all my network services despite hearing from them this won’t happen & here I’m stranded with no internet connection and call services. I’m talking to the chat team from last 14 hours. All they doing is passing me to diff. dept. but no action taken yet(1/3)

  • Aperture_Rack Shubham Choudhary (@Aperture_Rack) reported

    @Optus has suspended all my network services despite hearing from them this won’t happen & here I’m stranded with no internet connection and call services. I’m talking to the chat team from last 14 hours. All they doing is passing me to diff. dept. but no action taken yet(3/3)

  • 888flyhigh Ian (@888flyhigh) reported

    @OptusSport Treed me and then CANCEL COMPULSORY ADS ON OPTUS SPORTS

  • HerbertErpaderp Herbert Erpaderp (@HerbertErpaderp) reported

    @Optus The network status page NEVER shows any outage.

  • Jason47414248 Jason (@Jason47414248) reported

    @Optus Get your **** together and reconnect my phone. Your absolute deplorable customer service where we've spent countless hours trying to resolve your problems has now left me without a phone connection. If not we buy out our 2 new apple watches & take our 4 phones elsewhere.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉² (@p_terg) reported

    @NiKKi_E13 *I was a Telstra customer 1987-2000s and switch because they’re cnuts. Went to Optus and they’re not much better. Had to come back as Optus don’t service this street. Apart from the OS service centres I can’t really fault them.

  • maxfoster811 Max Foster (@maxfoster811) reported

    @optus pls help. Bought a new contract today and signed up for e-sim which was never sent. Your call centre just send me from one department to the next. > 1 hour. It’s awful. Does the left hand know what the right hand is doing? Really regretting my purchase now.