Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/14/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • crashloaded Alistair G (@crashloaded) reported

    @Optus when will service be restored in varsity lakes 4227? No mobile or home wireless internet whatsoever....

  • VanillaVice3 Maxx Star (@VanillaVice3) reported

    @Optus why does your technical support team hang up the phone when they cant answer a genuine question about account being Hack, and keep hanging up when you call back? Poor services, #poorservices

  • lilmissnorti Kitty Shepard (@lilmissnorti) reported

    @misullivan @Optus Apparently you also can no longer pay with direct debit for new plans...unless that account has a card attached to it. Now have to transfer funds from my Bill Account to a Credit Card I never use just to be able to get a new phone plan.

  • MollanScott Scott Mollan (@MollanScott) reported

    @canberratimes @sbasfordcanales as a hacked ex Optus customer, my privacy is less of a concern that their billion dollar automated enterprise security system failing. me.

  • VanillaVice3 Maxx Star (@VanillaVice3) reported

    @Optus if your team, really care about a customer, they would ring back if phone was cut off be technical issues, obviously not.. @Telstra @Vodafone will be a better choice.

  • wellpressed $uper$tarfi$h (@wellpressed) reported

    So St Vincent’s phone lines all seem to be down and you can’t contact them? That seems very problematic? I rang them this morning, reception was on break so I rang them half an hour later and suddenly I’ve got Optus telling me the phone line is disconnected???

  • BruceJHenderson Bruce Henderson (@BruceJHenderson) reported

    @MitchellGlenn Astonishing for a two week event, yet the support for Optus in Perth which hosts 100 events pa, the Feds donated $25m. Pathetic ES bias!

  • thesammykins sammykins (@thesammykins) reported

    @HYP3RSTRIKE At the very least, PayTo SHOULD help fix a lot of these issues but ultimately Optus are not quick to adopt new technology and practices to the point where it's rough for me to say, Telstra and every other carrier is more worthy of your money now which is wild to say.

  • Fan1972Swannies SwanniesFan1972 (@Fan1972Swannies) reported

    @pm4pmIV @Optus They absolutely are. Sorry for your loss - I advise from the same recent experience - lost my step dad on New Year’s Day, but he was my dad in every way. If you’ve got his number and can cover two factor authentication the aldi solution is ideal. Optus dealt with!

  • GinaHammond Gina Hammond (@GinaHammond) reported

    @Optus no access since 14th. Have to go to shops to check work emails, just awesome. Optus shop couldn't help, said everyone is complaining call 133937. 35 mins later I'm told I'm on a priority list to get updates... which I won't be able to get without connectivity. Oi