Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/20/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gujjugogo Cheeky Gogo (@gujjugogo) reported

    @Optus absolutely disgusting service from Optus. No customer service and no coverage. Horrible service.

  • aethgod aeth! (@aethgod) reported

    @Optus @NBN_Australia hurry up and fix this I’m not waiting until the 7th for a technician to come out. Pretty much the whole street has been down for 3 days.

  • bolangum Alex🇦🇺🖖🌞😎🏊🏽🦈🦠😷 (@bolangum) reported

    @alexeiw123 @BJafari In my particular neck of the woods Optus is better, cheaper, and their customer service is superior to Telstra. To access Telstra mobile internet for home, Yagi $1400 aerial was bought. (no NBN, never will be, satellite too Rooney and expensive for my pensioner parents)

  • trentontheradio Trent (@trentontheradio) reported

    @StephenCena @Optus @Telstra I've been told lately the support post COVID shutdowns had been majorly lacking....They are working on it but it's taking some time. I've not had an ounce of issues with O since swapping though, got a sim plan swap over live chat and saved 2 mths of a contact.

  • StephenCena Stephen Cenatiempo (@StephenCena) reported

    I've been an @Optus customer for over a decade. However, I wouldn't recommend them to my worst enemy. No customer service whatsoever. Their representatives will openly lie to you. Pathetic. @Telstra , here I come.

  • amaysimAU amaysim (@amaysimAU) reported

    @drusnat Hey @drusnat, amaysim will continue to operate as a standalone brand and on the Optus network. Rest assured that there is no disruption to your mobile plan or mobile service coverage, we'll keep all our customers informed as we move forward. - Zoe

  • bolangum Alex🇦🇺🖖🌞😎🏊🏽🦈🦠😷 (@bolangum) reported

    @alexeiw123 @BJafari In my particular neck of the woods Optus is better, cheaper, and their customer service is superior to Telstra. To access Telstra mobile internet for home, Yagi $1400 aerial was bought. (no NBN, never will be, satellite too ropey and expensive for my pensioner parents)

  • sarahhmayy Sarahhmayy 🎀 (@sarahhmayy) reported

    @Optus I called to tell tech that app is under maintenance & not letting me reply to case mgr, & ask how I can reply. I get transferred around for half hour, made to uninstall my app unnecessarily then someone tells me "the app is down, try again in 48hrs"...1/2...

  • DougBlack7 Doug Black (@DougBlack7) reported

    @ChrisBrailsfor1 @brightonstormy @SamTaweets I'd say scheduling would be the problem with that, play it in Adelaide, MCG, GABBA or Optus. Simple.

  • imandings Andy McGuire (@imandings) reported

    @JarrodKent @Telstra @Optus Optus is no better - I just have been charged for a phone I returned. Currently on Live Chat with them trying to sort this crap out before I go to the Ombudsman.