Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/11/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MattMorrisMedia Matt Morris (@MattMorrisMedia) reported

    @Optus No! - I've just spoken to retentions, who refer me to insurance, who refer me to customer care, and each department is saying the same thing 'come down to a store,' 'this is going to cost you.'

  • iliketopunt Astute Punter (@iliketopunt) reported

    @AlexClassicTips 😳 Nice to learn on the first day my recently acquired Optus TV service is only 4 minutes delayed then. Just hit the 90 minute mark. 😩

  • MattMorrisMedia Matt Morris (@MattMorrisMedia) reported

    I can't seem to get @Optus to accommodation my needs, I can't seem to explain that I can't visit a store due to low vision, linked to a cowards punch attack. (Unrelated to Optus) - I have a phone that has a charging issue, but all they keep saying is "liquid damage."

  • Optus Optus (@Optus) reported

    @patrickHartono Hi Patrick, I'm sorry to hear you're unable to download your eSIM via the My Optus App. We'd recommend turning your device off/on and connect to WiFi and try again. If the issue persists, please DM us and we'll assist further. Sarah

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.

  • UpsidedownCanuk Liam(l4entry-level SOC work), Threat Hungry (@UpsidedownCanuk) reported

    @Optus, any reports of outages in 2115? No NBN service since 1030

  • harpyd04 Harpy (@harpyd04) reported

    @Optus No point. I have been told that it is a tower issue and it is being looked into, so unless you can run out there and turn it off and on again, not much you can do for me, except charge me for additional data use of course. I look forward to next months account. 🙄

  • wobby66 robert henderson (@wobby66) reported

    @Milliganreports @PatsKarvelas @4corners Fletcher rose to be CEO of Optus so he should have half a brain but yet all he does is spout Lib talking points. Another Lib that makes me angry. I am beyond anger with the way the Libs treat women #auspol

  • AKtech2021 AK (@AKtech2021) reported

    @Optus 5G is just a hype and fake , as soon you hit 7 pm @Optus 5G will slow down to 30mbps

  • On_Da_Ball3 William (Billy) Hunt (@On_Da_Ball3) reported

    @Optus Just keep the stupid thing connected #Mackay,it's a pain in the ***,thank you