Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/08/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jpwarren Justin Warren ⬡ (@jpwarren) reported

    "Optus said the accuracy of the service could be impacted by background noise, a caller's accent, and the language pair being used." "It shouldn't be used in situations where the translation needs to be relied on, such as medical procedures or legal contracts."

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported

    @Optus Weird that when I complain about you in Twitter I get more ads promoting your service. Really couldn't think less of your company right now.

  • saroadie Roy (@saroadie) reported from Adelaide, State of South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • DadHammerNEO Cinderfall Gaming (@DadHammerNEO) reported

    @Xico938 Optus internet has been horrible up north. We had nothing but issues with them when we lived by the Lyell Mac hospital. Telstra has been so much better. Optus support was also trash.

  • BillyMaaarrks That guy (@BillyMaaarrks) reported

    @JoelDTD I might have terrible service everywhere, but at least Optus gave me a good plan 👌🙃

  • bozwhite Boz (@bozwhite) reported

    @RocBSyd @Elia_Santoro Yeah I get Optus sport included given mum has been a customer with them for almost 20 years. As carer for mum, when had to switch to 5g home broadband the local store said keep in mums name as less paperwork involved. At worst I will be up for $54 a month 1/x

  • malkmusss Steve malkmus (@malkmusss) reported

    @Optus what is going on with your internet? Nbn and mobile both down in Brookvale for over 24 hours. School holidays, lockdown and no internet, we are dying

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported

    @Optus No thanks. Done that before. All nice but no change in your poor service delivery. I'm fed up being treated poorly. If you can't deliver a service you should lose customers. You've lost 1 today

  • saroadie Roy (@saroadie) reported

    @Optus All services have now been restored… but I would like to share the lack of information flowing through to customers was not acceptable, when I engaged Optus yesterday and went through the bot process only to find out 30mins later and repeating everything that there was an issue

  • who_is_mr The Blog Of T (@who_is_mr) reported

    @Optus I’ll be cancelling my business plan and family bundle. You failed to keep us up to date with the outage. My business had no eftpos no service at all. No apologies no nothing from you.