Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/14/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • aliciagjones Alicia Grogan-Jones (@aliciagjones) reported

    Does anyone know what "service is unavailable" means when trying to contact a landline telephone number. @Telstra can't help me. Perhaps @Optus or any other telco can?

  • JTheprick Johnny ThePrick (@JTheprick) reported

    @Optus I'm a Telstra customer, **** off!

  • prettymuchliam prettymuchliam (@prettymuchliam) reported

    @Optus The candice issue has been happening with my wifi. Please help.

  • kitaylor Catherine Taylor (@kitaylor) reported

    Has anyone else been inconvenienced completely by Optus in Sydney with a problem tower causing no internet for 2weeks??????

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus I’ve sent a dm to Optus I am really angry and you chat people we no help just sat there for 50 minutes with them saying they were looking into and the 54 minutes into the chat they then asked for my my details . And tell me they were helping other people .

  • muktar42069669 muktar (@muktar42069669) reported

    @Optus Poor service

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported

    I thought 10 and Paramount or @primevideosport would land the WWC rights but happy it's with Optus so I don't have to pay for another streaming service as I already have @StanSportAU

  • LiamJ2000 LJ (@LiamJ2000) reported

    Would be great to see Western debut against the big dogs this week, but nope 👎 he’s been named as emergency again. Surely he gets his chance against the Suns at Optus next Saturday. #foreverfreo

  • football_roos Kevin Pollard (@football_roos) reported

    @GrogsGamut @_BertHandsome Only one game per day available through 'free access' - either FTA or via open access on the Optus streaming service.

  • Kathw1201 Kath Warr (@Kathw1201) reported

    @Optus So there’s no issues reported. You’ve just provided a poor service for the last few days. Good work 👏🏽👏🏽