Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/11/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Beelzebubbly666 Satan's Sewer Rat Stands With Palestine (@Beelzebubbly666) reported

    @grousedad Mine. I am LITERALLY looking at towers for both Optus & Telstra, yet my mobile internet is currently 1 bar of signal. According to all involved, there's no issue, however. 😡

  • Deano336 Dean Cohen (@Deano336) reported

    @ElsaJade3 @theage @henriettacook It is unconscionable for Optus to make a sale to an elderly gent seeking help with a Telstra service. Staff should be trained to identify signs of vulnerability (like his confusion on arrival). This is a social expectation in industries where customers become bound to contracts.

  • AAAAuto655 AAA Automotive (@AAAAuto655) reported

    @optus are so inept at supplying businesses. #TIOAUS have tried to help, but @optus are refusing to return my calls, fix my issues and supply the services I require to run my small business @AAAAuto655 With covid lock downs pending, I need the phone service to operate.

  • AuggieSmoke AuggieSmoke (@AuggieSmoke) reported

    @Optus sent DM. We haven't been able to use ur service for 4 weeks, already spent a few months worth money. we bring the machine in the shop the SECOND time.

  • mcdonellaussie mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported

    @CrStuartJames @Telstra We use Southern Phone I on Optus Network she on Telstra, the call centres always in Australia. Always very helpful unless it’s a home internet issue but that’s another story! Still on BB with an option for wireless NBN

  • MadeByHandGame1 Made By Hand Games (@MadeByHandGame1) reported

    @Optus i’ve sent heaps of DMs, called, used the app messenger takes 30 mins to tell me they can’t help with 5g. i just want the tower here fixed, but given other peoples’ issues, think maybe there’s some other rubbish going. i doubt you can give me anything outside a scripted line.

  • conny_page Conny🕯It’s Time–Fed.ICAC–Charter of Rights ⚖️ 🌏 (@conny_page) reported

    @Optus @SydneyShaz Hi Optus, this happed to me too but is ok now. However, my complete phone record of incoming and outgoing calls on mobile have completely disappeared. Why did that happen and can you please fix this?

  • ProfessorMark ProfessorMark (@ProfessorMark) reported

    Looks like @Optus has allowed to let their email server security certificate expire. What a joke. I thought that expired certs was a problem that was solved years ago. Apparently, Optus is operating in the past.

  • VinceRugari Vince Rugari (@VinceRugari) reported

    @PaulWilliams_85 @sebth @paramountplus Not sure exactly how it works but the major Asian leagues are already on Optus or Sports Flick. FA holds the relevant NT rights plus ACL as part of the same package I believe. So this could have zero relevance for us down here. But they’re making big moves OS which is good!

  • chriskennett chris kennett (@chriskennett) reported

    can’t complain about @optus coverage of the coverage is so poor that you can’t post