Optus outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 55 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SadzysSingles (@SadzysSingles) reported 2 minutes ago

  @DelloPicks Worth noting he has only missed 14 at Optus once this season as is, which was probably a career worst game.

• 
  Max Revelation (@MaximilPlan3t) reported 2 minutes ago

  @GregNordo @AllBiteNoBark88 I just had another go with Optus. Literally no internet during peak hrs. Their NBN is unbelievably bad, even my business plan was dropping out 20 times a day. Aldi it is.....

• 
  Professor_Stinks (@ProfessorStinks) reported 6 minutes ago

  @Ausbobsmit Hmmm. She was on holidays when Optus had its Triple Zero outage wasn’t she? Am I seeing a pattern?

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan

• 
  Red Planet Vibe (@RedPlanetVibe) reported 8 minutes ago

  @13arm13arm @TeslaAUNZ We had connectivity. No issues. I think we have Optus LTE in both our Teslas.

• 
  Roller (@roller2426) reported 10 minutes ago

  Outages... Telstra.. Optus.. banks Always in Australia Big profits results in ****, unreliable service.

• 
  Anouk72 (@Anouk724) reported 12 minutes ago

  @WesleySouthcott @ScomoCchio No. Optus has had outages too. And their response was just as pathetic as Telstra’s. But the point remains, huge service providers that can cause disrupt/impact nationwide are not held to account in any meaningful or significant way.

• 
  eddy (@multithreddy) reported 16 minutes ago

  @oscarcsims @haydenmalc maybe it'll happen soon since outsourcing RAN management to cheaper vendors is all the rage in the telecom space right now (Spark just outsourced to Nokia, who was the vendor who was partially responsible for the last Optus 000 outage)

• 
  Melb is My Home (@MelbisMyHome23) reported 18 minutes ago

  @Raymartin55 So the opposition communications or health minister shouldn’t check to see if vital infrastructure is working properly Do you remember the Optus outage! Give me a spell!

• 
  Alan Baxter ♛ (@AlanBixter) reported 19 minutes ago

  @YoiksAndAway @Optus @Telstra Absolutely. Management that place personal greed above service should not be in service industries, and those who endanger lives for personal gain should not be at liberty.