Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/10/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lejjel lauren jeffery (@lejjel) reported

    Apologies, @Optus , but “be vigilant” isn’t enough for me. I am one that received a detailed email about my personal information being accessed. How are you helping us? Would I have to pay to leave your network? #optusbreach #dataintegrity #helpus

  • AlexHolderDev Alex Holder (@AlexHolderDev) reported

    @Jeremy_Kirk I can generate data from the Optus customer-logged-in endpoint and see that converting my phone number to SHA-256 matches the "hashedPhone" value. Same for the unlucky customer records leaked so far. And worse still: the actual ID doc values weren't hashed at all.

  • OzzJen 💧OzzJen (@OzzJen) reported

    @ClareONeilMP @QuentinDempster 👍Very importantly,why is a co like #Optus holding the personal data of ppl who haven’t been customers of theirs for yrs? Surely this info should’ve been purged when they left? Other telcos &service companies are doing the same? This ‘digital flypaper’ strategy is wrong @latingle

  • wileyfuller Kiwi Kevin Kiri from Kedron (@wileyfuller) reported

    @kels_316 Now, for some reason, I'm imagining a room full of Optus execs running in circles in a boardroom while wearing stupid hats and wailing and gnashing their teeth.

  • AlanJohnCorry Alan 'I write Horror because I can' Corry (@AlanJohnCorry) reported

    @Jeremy_Kirk I love that everyone is angry at Optus for being hacked, but not at the complete ******* who stole our information and is extorting a company with it. I hope they find this person, they're exposed and their life is ruined.

  • jayfeltulabing Jayfel Tulabing-Lee (@jayfeltulabing) reported

    Optus hacker wanting $1M for customer info is like well sis that barely gets you a 2bdr house in Newtown

  • Fernby Fernby Films (@Fernby) reported

    @HelpRefugeesOZ @Optus Ooffff. That’s terrible.

  • OneTiredPigeon JustMe (@OneTiredPigeon) reported

    @lenoretaylor @AmyRemeikis Recently switched from Optus mobile because if this. My husband couldn’t get into his own acct while standing in the store because he didn’t have his licence on him. Flat out refused to help, so we switched companies…meanwhile hackers have easier access

  • glacestation Wade (@glacestation) reported

    Haven’t received an email from @Optus since Sep 15th. Have I been affected by the data breach? Probably. Will Optus inform me? Most likely not. Jesus Christ, what a piss poor response to an easily avoidable situation.

  • naderomg Terminator (@naderomg) reported

    @Optus @RunnerSA18 They have left this way too late, the CEO needs to step down now. This is what happens when you have a foreign owned company called Singtel who manage and run their IT, they do not know what they are doing.