Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 02/09/2026 05:45

February 09: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JustJenKing Jen King 💌🏊🏻‍♀️ (@JustJenKing) reported

    @ChloeDrew8 @lucysween Chloe, we’re in the town centre now. Want me to check on your family? Using internet at mum’s. @Optus coverage in our street very patchy. My brother drove in along Argyle St and says it’s a terrible mess. People starting their clean-ups. It’s harrowing.

  • ThePlatformerAu Platty(TPAU) "NEW SONG OUT "Okay" on YouTube" (@ThePlatformerAu) reported

    @Optus please fix your ****, i haven't been able to do anything for over 2 weeks, i can barely watch youtube and can not play online game coz i have 1000 odd ping

  • RohanMcGlew Ro McGlew (@RohanMcGlew) reported

    @WAGovernment This is crazy. 30,000 people at Optus and no more than 10 people outdoors. Hospitals are ok. What is the problem?

  • SigaNab siga (@SigaNab) reported

    **** ever getting at 36 month phone plan ever again biggest waste of money. (Mine was $150.00 a month) I would of paid $5400.00 in total now for a phones that WAS worth $1500.00 phone at the time of release 🤡🤡🤡 now valued at $840.00 **** YOU OPTUS SUCK MY FAT ****

  • TashMac73 Natasha Mackinnon (@TashMac73) reported

    @Optus what is going on with our mobile phones? And internet? We are stranded with no way of communicating...help please

  • holly_aus1 Holly 💙💛 (@holly_aus1) reported

    @Optus Thanks Tina. I see a message saying there’s an ongoing mobile network upgrade happening until March 14. Surely that doesn’t mean I won’t be able to make or receive calls for the duration?

  • na_cotic Oreo Speedwagon 💉💉💉 (@na_cotic) reported

    @pipequanta @Optus I’ve heard it’s on land in Vic. But the whole no back ups and the entire droptus network is out is bad

  • ozwildflower noeline purdy (@ozwildflower) reported

    @propinqua First time I’ve been grateful for SkyMuster as all Telstra and Optus services are down.

  • ArcadeAndrei A (@ArcadeAndrei) reported

    @Optus why is my internet giving me lag spikes every 20 seconds they last for like 10-15 second and usually disconnect me? I’m in metro Melbourne and my connection is horrible. Today especially. For the past 2-5weeks I’ve been getting occasional lag spikes in games ruining it.

  • JacobBerah Jacob Berah (@JacobBerah) reported

    Weird - I just called Optus support and when I tried to explain the problem, she kept saying 'I don't need to know about that', and 'stand back please!' Stand back from what? Then she told me to just throw money at the problem and quit the call before finishing the job! #auspol