Optus

Optus Outage Report in River Heads, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in River Heads, Fraser Coast, State of Queensland 01/26/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • yaboiandro Knight OwL 🦉 (@yaboiandro) reported

    How crap an utterly useless is @Optus #shitservice 💩

  • RonRowPerth Ron Row (@RonRowPerth) reported

    BANKS HAVE BEEN DEBANKING CUSTOMERS, and when one bank does it, Other Banks don’t want you as a customer, now with Telstra & Optus in bed with them they can De telephone you, De internet you.

  • jamesnharnden James Harnden (@jamesnharnden) reported

    @Optus heya, did you want me to message you through the app? or through here? because i fear if i message the app they won’t help me and they’ll give me the same answer

  • OisEucalypt OIS (@OisEucalypt) reported

    Optus (And remember, **** Optus for the data breach) just did* a direct debit on the plan I cancelled. Thankfully for $0.00 so nothing was taken, but it still warned me of a potential $2.55 fee if I were to remove the account from the MyWallet and it did try to charge.

  • el_laney Laney 💯 + 1 (@el_laney) reported

    @Optus there's NBN outage at Kew, do you know how long it will be? And will it be fixed by tonight? Thank you.

  • RonRowPerth Ron Row (@RonRowPerth) reported

    I am Free moved my last service from OPTUS today to iiNet, OPTUS customer service has been extremely bad and getting worse. They say they are connecting you to one of their EXPERTS to assist you, THEY DON’T HAVE ANY.

  • AngeNMorris Ange (@AngeNMorris) reported

    @KimSkildumReid @Optus They REFUSE to give me an email address… despite release MY email address to the dark web and who TF else. Astounding. Who is the next best alternative as a service provider? So done with these clowns 2/2

  • sophieadraper Sophie Draper (@sophieadraper) reported

    @Optus Lost my sim but I live overseas so I can’t physically go to a store to get a replacement. I need the sim to log into bank etc. Can you help?

  • Hardy_baidwan Hardy (@Hardy_baidwan) reported

    @OptusEnterprise hello Optus,my Optus number is not working since last Friday and I called technical support team many times and went to Optus store 4 times but no results,please look at this matter asap

  • clairesingleton Claire Singleton (@clairesingleton) reported

    @Optus My treat would be someone responding to my complaints and refunding me $$ due to poor advice