Optus outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 58 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus Help (@optus_help) reported 4 minutes ago

  @tazmancblue Hi Paul, I'm sorry to hear you're having trouble trying to Message us over the My Optus app. We haven't received any reports or are aware of any issues that could be affecting the My Optus app at this stage. So that we can investigate this issue further, could you kindly send us a DM with more information? -Nic

• 
  batgirl3000 (@batgirl3000vol1) reported 6 minutes ago

  if they play another ad AFTER the optus be respectful in the cinema ad plays i get mad as **** THATS THE LAST ONE!!! THEN FHE MOVIE STARTS!!!

• 
  Titch Ashen (@titchashen) reported 7 minutes ago

  We need the telco to learn #auspol but as an Optus customer .who has seen it before, what happens hear? Zero cash for us, but the Optus bill goes up to cover this pay out to lawyers and a few who could afford them. Same as the mob who are suing Coles. Pays lawyers and a few and we all pay the price in the new prices, not Optus or Coles

• 
  Peter Lewis (@Peter_Lewis747) reported 9 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  andrew_chang (@andrew_chang) reported 10 minutes ago

  @optus_help @Optus the optusnet email service seems to be down again. I can’t send or receive emails. Why does this happen every few weeks?

• 
  SWANNY 🔺 (@swandogs) reported 10 minutes ago

  Been cooked in data breaches with my own goverment and Optus telco in Aus but didn’t expect this Never again

• 
  Optus Help (@optus_help) reported 11 minutes ago

  @zanekyal Hey, Nicole. It appears that the screenshot shown captures a partially completed Speed Test for your connection to the Optus Mobile Network, as opposed to the same Wi-Fi connection as your TV. We would recommend connecting your phone to the same Wi-Fi connection and completing this again. Should there be any further concerns after this, please don't hesitate to send us a Direct Message, where we can verify some additional information and assist further. - Dillon

• 
  Jason Anders (@Jet_Anders) reported 12 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  Dave (@Dave87990998) reported 15 minutes ago

  U need fans support to win games that is happening in optus but outside optus ir not having enough fans to support u will loss if u depend on fans for finals @freodockers

• 
  p 🪩 (@sideyisthegoat) reported 16 minutes ago

  feel like pure **** just want to be wharfie-timed at optus stadium