Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 02/05/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KatDruer TheMarketingGurl (@KatDruer) reported

    Is there a problem with @Optus mobile phone service in randwick? Calls keep dropping out and at one point I had no service?

  • ChrisMTofer Chris Tofer (@ChrisMTofer) reported

    @Optus I have a fault with my NBN FTTC Network connection device and don’t have any internet service. I’ve tried all the troubleshooting. How do I go about having this faulty device replaced?

  • CyanneStarr Cyanne (@CyanneStarr) reported

    @Scamwatch_gov This happened to me and some jerk abused me over text after I explainedI never called them. I went to @Optus who basically told me there was nothing they could do, it was really defeating. Now I’m having someone call me repeatedly using basically my number ending differently. :(

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus I'm thankful for the apologies but still got to figure out how to work without worrying about internet going down. Doesn't help.

  • Tiinaaa97 Tina (@Tiinaaa97) reported

    Love working from home and the wifi not working:) thanks optus

  • EvanBarracuda14 EvanBarracuda14 (@EvanBarracuda14) reported

    My nbn just went ***-up. So my @Twitch broadcast was cut short. About to contact @Optus online and try to get it better. Signal strength is only 1 bar on my iPhone ;(

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus Yes they said there were unplanned works. But mate people are working from home here. Not just my complaint. Isn't it a but unprofessional to do this while people at home. Haven't been able to work at all! What are we meant to do, not even being compensated any other way

  • selurs NickJ (@selurs) reported

    @Aussie_BB any current issue with the interconnect to...er...Twitter in Perth? Can access via Optus 5G but not aussiebb NBN.

  • mylesdavies Myles Davies (@mylesdavies) reported

    @Optus Why? The issue has been escalated TWICE..and still it’s dropping out. Your tech crew are apparently ‘baffled’ by it, although talking to several people in my neighbourhood this is a common experience with Optus NBN in our area.

  • Optus Optus (@Optus) reported

    @BradleyWDeacon Hey Bradley. I'm sorry to see the poor experience you have had with our messenger team. The 50% off Data SIM offer is available for current customers. The offer is exclusively available via the My Optus app, so we recommend purchasing via online order (1/2)