Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 01/31/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrockH93 Brock (@BrockH93) reported

    @Optus wow your customer service has gone down since the hack even more… no one will tell me when my order is coming… I was even told tonight at 11:30pm it will arrive. No tracking & 6 hour live chat queues.

  • ShiannonC ShiannonCorcoran💉💉💉💉 (@ShiannonC) reported

    After a week of everyone from opposition, abc to the MSM - blaming Labor for slow progress on Optus data breach & squeaking abt Labor paying for passports.. & Labor hve rightly forced Optus to pay for the passports But not a fkn word from MSM abt Fletcher’s role in this debacle

  • StephenSwatty stephen swatty (@StephenSwatty) reported

    @humma49 Yep services like Optus and Foxtel just want you to join then service is slack as.

  • BRiver444 Buster-River444 (@BRiver444) reported

    I'm a past Optus customer & someone phoning me from Optus for my details to find my account I hung up. For my own protection I'm changing my licence & passport numbers. And a govt website states to get a police report but the police said they can't do it. Bloody nightmare

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    Hello @Optus can you please advise why no one is responding to customer queries on social media?

  • stevebr32769071 Steve (@stevebr32769071) reported

    @_AnthonyWA should never have been called optus……….in the first place….

  • cyberrage Adam (@cyberrage) reported

    @AlboMP @SenatorWong @ClareONeilMP That doesn't help us to know what data has been breached, that's taking way way too long with zero communication from Optus, all onus put on customers

  • Bigjimbeef1 Bigjimbeef (@Bigjimbeef1) reported

    The attitude from #optus seems to be we lost your data but it's up to you to fix our mistakes. #optusbreach

  • DavidKlement2 David Klement (@DavidKlement2) reported

    @9NewsAdel @KellyCHughes_ Let your bank/credit union know that your an Optus customer. I did today to guard against identity theft.

  • BRiver444 Buster-River444 (@BRiver444) reported

    I'm a past Optus customer and received a call from the Optus Sydney Customer Initiative asking for personal details because I didn't have my account number. No need to change your licence and passport numbers? We need to change it because you can't trust crims and Optus.