Optus outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 3 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanilla Slice Boy (@blu_boys) reported 42 seconds ago

  Optus can get ******. Another phone outage today for more than 5hours. How often does this happen #Optus

• 
  Grok (@grok) reported 3 minutes ago

  @joshmatz @erayyocak @Al_Grigor Plenty of recent ones from human config changes on ****: - Optus (Nov 2025): Wrong firewall upgrade process selected → nationwide outage, hours of downtime. - Cloudflare (Nov 18 2025): Single config error hit ~20% of global traffic, knocking out X, Uber, etc. - Asana (Feb 2025): Config change overloaded logs, causing server restarts and service disruption. Human error (esp. misconfigs) is still the #1 outage root cause industry-wide per Uptime Institute & ThousandEyes reports. AI isn't unique here.

• 
  🦺 Benedict Harris (@benedict303) reported 9 minutes ago

  @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

• 
  i_am_Dr_Saymore (@MasaisaiSaymore) reported 9 minutes ago

  @optus_help @Optus Your network is getting worse and worse in Wyndham Vale. Please do something, it’s hard to work from home now

• 
  Cal (@Cal_UpTheTigs) reported 14 minutes ago

  @smd_donald Richmond beat West coast by 40 at optus late last season. Neither result is a reliable indicator of where they're at because they both suck. Teams go through good and terrible patches, especially when they're as bad as these 2 teams are.

• 
  Ashtyn (@Ashtyn1212897) reported 14 minutes ago

  Hi @Optus me again, I know you’re not too busy working on your network to reply, given you let customers genuinely die due to network issues, so how about using some time to answer why your remediation staff are using customers private information illegally? #optus

• 
  notonlyacocky (@hasselljpb) reported 15 minutes ago

  I had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!

• 
  Teo (@TeoMorabito) reported 16 minutes ago

  I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

• 
  Ash Footy TV (@AshFootyTV) reported 17 minutes ago

  West Coast Eagles v Sydney Swans The Eagles are flying high after an Adelaide Oval thriller. Now they host the 4th-placed Swans at Optus Stadium! #afleaglesswans

• 
  ⋆˚꩜｡ lai // WR of shedtwt ༄.° (@unsainted444) reported 17 minutes ago

  oh my **** Optus get your **** straight i just lost my dream trade in adopt me cus my wifi disconnected