Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 02/20/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MJPhotographer Maree Jaeger (PM for dark chocolate) (@MJPhotographer) reported

    @AdyLady9969 @Magpie1954nBird I’ve been waiting since 2nd Sept for my phone to arrive in the store where I ordered it from. Currently have no phone. No help up to this point. I have no way forward. Complained to TIO, and @Optus. Considering next move.

  • ronInBendigo Ron Dunn (@ronInBendigo) reported

    @3AW693 That's silly. Optus is a good value service provider, it would be throwing out the baby with the bath water. This hack could have happened to anyone, and I doubt we've seen the last of its type. Their communication could be better, agree, but to wish their failure is stupid.

  • GalaxyParrot Amber (@GalaxyParrot) reported

    @sublimeserene Do you mean same carriers who use the Optus service? Or do you mean people who sign up to optus via secondary channels like Harvey Norman?

  • cyberbogan1 cyberbogan (@cyberbogan1) reported

    @Jeremy_Kirk #Optus appears to have had no authentication, no monitoring, no alerting and no change control around their customer database. And now all of their customers will pay the price. It's not an #OptusHack it's an #OptusDataCockUp

  • unfnknblvbl unfunk™ (@unfnknblvbl) reported

    So, I'm thinking it will be cheaper for them (since they're footing the bill) if @Optus discloses to each affected customer which identity documents they have stored for customers. Do I need a new Medicare card or license? Or passport? I can't remember what I used! #auspol

  • JohnLocker4 💧John Locker (@JohnLocker4) reported

    The reason why it is important to have a class action against @Optus for their irresponsible lack of protection for sensitive customer information. Is because there are no existing laws to fine them hard enough so they don't do this stunt again as an Optus customer I am fuming¡!!

  • PositiveStuffAu Michelle Pavey (@PositiveStuffAu) reported

    So I received an email from Optus "Dear former customer". I had an Optus mobile in 1996. I had my first email address in 1998 and the email that received the email from Optus I didn't create until 2008. How does that even happen?

  • sagovau SA Government (@sagovau) reported

    Service SA branches at Marion, Prospect and Elizabeth will remain open until 7pm tonight, 29 Sept.🕖 This is to provide customers affected by the recent Optus data breach greater opportunity to arrange a replacement driver’s licence. @ServiceSAOnline

  • dylanlindgren Dylan Lindgren (@dylanlindgren) reported

    @GordyPls @clothedvillainy @dawnstarau I know I'm preaching to the choir but it doesn't require the info kept be "relevant to the service" of an ISP, only that the info is "relating to the service" for the purposes of identification. Of course this is why Optus would have wanted the Medicare number in the first place.

  • sunilsethi25 sunil sethi (@sunilsethi25) reported

    @optus 5G home internet sucks. There is alway some outage or maintenance going on.