Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 01/11/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficialGWM GamingWithMusic (@OfficialGWM) reported

    @Optus Why did I randomly recieve a message: "Hi, just confirming we've recieved your request to cancel your service for XXXXXXXX" (My phone number), when I never requested this. I'm concerned on my number getting cancelled.

  • mjgal Melanie Usher (@mjgal) reported

    @p_terg Optus have been great. No problems...until recently...and now we're having intermittent ADSL.

  • aerguney Alp Erguney (@aerguney) reported

    @Optus You can't be serious. I'm in Rushcutters Bay and I have never heard coverage issues in this area until I met Optus. Not to mention that the reason I signed up is because you put an offer in my mailbox! Why do you advertise a service that you can't provide? PS Still no internet.

  • throramza Throramza (@throramza) reported

    @Optus If you tell me to restart my **** one more time, I'm switching companies and not paying the remainder of the contract. FU!

  • rugbycology ʙʀᴇɴᴅᴏɴ sʜɪᴇʟᴅs (@rugbycology) reported

    @Optus its been a year now since 5G was available in my area, but not in my street. Why is the roll-out so slow?

  • o0ragman0o Darryl 🌪️Viva la Entropy🌪️ Morris (@o0ragman0o) reported

    @Optus Why don't you have backup power at your towers? We have one tower for the whole town. And it goes down all the time

  • Stefan_Brydon Stefan Brydon (@Stefan_Brydon) reported

    @Optus been trying to get in touch for a while today and proving tiring. Can we arrange for customer service to get in touch urgently/ASAP! @OptusEnterprise

  • GuinemaRobbo John Robinson (@GuinemaRobbo) reported

    @Optus Same trouble again, dropping out.

  • JonMac12345 Jon Mac (@JonMac12345) reported

    @Optus Well clearly you are not "available" 24/7 - I had to wait an hour before I got any "help" in the first instance

  • bozwhite Boz (@bozwhite) reported

    @Elfvandel20 @Will_Caldwell10 A lot of sports people are ditching fox due to the expense. Other not talked about Optus had many legacy pay tv customers from their cable internet days. Once NBN says cable/adsl is switched off, they also switch off the pay tv service 1/x