Optus outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 1 minute ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kråke (@Kroke14) reported 30 seconds ago

  @JacintaAllanMP Yeah @telsta When will we see Vicki Brady resign like the Optus CEO did, she' won't because she's a woke hard left extremist like @JacintaAllanMP . This letter is just bluster, Allan won't do **** against her lefty mates..

• 
  antiwoke82 (@antiwoke82_) reported 4 minutes ago

  @newscomauHQ Telstra sucks period optus no better

• 
  Maxmc55 (@Maxmc552) reported 4 minutes ago

  @SimDumplings mmc needs to step up their game and do a **** ton of reissues like they did with Optus Prominon

• 
  Richie_Night Owl (@richardmelb05) reported 6 minutes ago

  Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

• 
  BRODA (@RazeBannon) reported 6 minutes ago

  Ask Grok: Can ISPs block VOIP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options. TCP/IP allows spam filters at the node level. This is one small example. TCP/IP remains neutral and ethical.

• 
  Wilma Domjan (@wilma_domjan) reported 11 minutes ago

  @keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!

• 
  Not This Little Black Duck 💉💉💉💉😷⚖️☮️ (@YoiksAndAway) reported 12 minutes ago

  @AlanBixter Particularly after @Optus emergency access fuckups, there's no excuse for not having robust redundancies & fail safes @Telstra are likely more focussed on cost-cutting & leveraging unwanted, untested AI to boost management bonuses CEOs should face jail time for such negligence

• 
  A K (@AK22762976) reported 13 minutes ago

  @Birdsperch Clearly no contingency for terrestrial fail [all eggs in one basket] even with satellite backup downlink distribution relies on terrestrial bearers (circuits), Even Optus with satellite support incorporates terrestrial distribution -Contingency planning is key & costs money

• 
  Ancient Tiger (@TigerAncient) reported 13 minutes ago

  @7_columns @Andrew_McCallum If you listened to her, the government mandated after the Optus issue, that with emergencies, the people using the network that is down, should be switched to a working network. She said she wanted to test that her phone went to Optus if Telstra didn’t work. It didn’t, and that is important.

• 
  Greg Carver (@GregCarver39264) reported 13 minutes ago

  @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever