Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/02/2026 18:50

March 02: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jones_adel Adel Jones (@jones_adel) reported

    @dailytelegraph I’m an Optus customer, I’m wondering if the credit rating system can be updated so it can be flagged, potential hack, contact customer! This could possibly prevent fraud? Not sure how this works….

  • AyalTusia Blank (@AyalTusia) reported

    @abcnews In Vic, we need the fraud to occur b4 we can change our licence number. Just stupid! Under the current circumstances, Optus and the Vic Govt should provide a letter to all Optus customers so we can get vicroads to change our licence number.

  • cammysan Cameron Thomas (@cammysan) reported

    @manjusrii Thankfully I opted out of MHR while there was still the option to. As an optus customer this breach is extremely worrying

  • RichardDroofus Richard Droofus (@RichardDroofus) reported

    @VictorDominello @Optus Victor Service NSW are denying all applications for new licences due to the Optus breach. They refused to accept my paperwork despite having a police report. Can you please escalate to get this policy changed?

  • wozalamb Wazza (@wozalamb) reported

    @Optus @ACurrentAffair9 I’m in Qld. TMR are refusing to change my drivers license number until I’m already a victim of fraud or identity theft and have suffered financial damage. And you @kbrspace called it a sophisticated attack. It was open to the internet not sophisticated!!

  • 13Astrix13 astrix13.sol {313} (@13Astrix13) reported

    @Jeremy_Kirk Bad news? Sounds like good news. @Optus Pay the money you grubs. I'm not even with you and my data was leaked. Left because your customer service was beyond sh it

  • KenMcAlpine Ken McAlpine (@KenMcAlpine) reported

    @JarrodWhittaker She's right. And she should send an invoice to Optus for her time spent on this issue (ok maybe not her time on talkback radio)

  • mathaiaus HRH Mathaiaus Crown Prince of Greece 👑🇬🇷 (@mathaiaus) reported

    As an Optus customer I want them to pay the hacker. I don't give a **** about the precedent

  • r4dyc Robbie (@r4dyc) reported

    @KateMannell Other brands on the optus network lease network space; Virgin did this originally (50/50 ownership Branson/Optus), but Optus bought the brand in 2012 and folded it and all its data into Optus storage at that time. O continued to operate V as a faux competitor until 2018-ish.

  • Robhere59 Rob (@Robhere59) reported

    @AusOptus #OptusDataBreach #optusfail #optusbreach Singtel Singapore owns Optus, what is it doing to investigate just who of the mega paid IT staff in Australia are responsible for what is likely the worst data breach in Australia's history. The class action is appropriate.