Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Bay, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Optus
Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hervey Bay, State of Queensland
Latest outage, problems and issue reports in Hervey Bay and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ritvic Kashyap
(@RitvicKashyap) reported
@Optus Apparently, Optus staff is taught how to apologize to it's customers. Spoke to 5 representatives from Optus regarding my mobile connection and home internet and all apologize without a solution. 5G tower work happening around my address now. Excuse after excuse.
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Jolli ☮
(@jollidj) reported
Optus treats there good long & Loyal customers like ****. @OptusEnterprise
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galaxy
(@galaxyedge17) reported
@sondesix Why don't u say optus and Vodafone. Bugandy won't be available till 14th of march. Also it might get delayed due to worst whether conditions.
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Richard M
(@richardmozes) reported
@Optus Hi Optus, your contact centre is awful. I completed an application for a Qantas Sim Only deal, 4 emails asking me to call, 4 times I have called, each time the agent is not able to complete the process. Tried chat, they tried to sell NBN. think I'll stay with Telstra??
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Michael Solano
(@D088Y) reported
@Centrelink I can't report online because of some **** up on your end.i can't call Centrelink because my phone is restricted. I can't call Optus to get my phone unrestricted. I can't pay my Optus bill because I can't call Centrelink because I can't report online!
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J1MBOSS
(@J1Mboss) reported
@Optus not sure what shady practices you're teaching your store sales people. One of your sales people have flat out lied to me to get me to sign up to a plan with them and are now refusing to rectify the issue.
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💧Dianne
(@diezyonlamb) reported
@optus Why is my internet so slow? Its been like it for sime time, im at 4184
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jim smith
(@yourtimeisup20) reported
@Optus Optus I’m on to my 8th day without phone or internet . A simple reattachment on a cut phone line to a business in central Sydney . Poor communication poor service a disgrace . Shame on you . Disgusting.
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Troy Stahlhut
(@Stahlhut) reported
@daveupho @Optus Having the exact issues :(
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Kintiq
(@kintiq) reported
@Optus Hi Sarena Thx 4 Ur kind Res, DM is useless waste of time. I have registered a complaint that I indicated previously but failed to contact Unwanted Call Team (UWC) who could investigate & warn the caller, could you PL help?