Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 01/12/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AJAParsons Andrew Parsons (@AJAParsons) reported from Dubbo, State of New South Wales

    @canberraseal @Telstra @Optus But if the customer actively follows up faults, poor service, missing modems etc - silence... or an automated ‘take a number’ response. Same applies when given a 4hr window to be at home for a tech (who are usually very nice BTW). But have an overdue bill... whoa!

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @Optus what do you have to do to get your home phone fixed, been trying for days, technician supposed to be here today between 8am and midday never showed, can’t contact anyone.

  • officialtallal Tallal Ⓜ️ (@officialtallal) reported from Deloraine, State of Tasmania

    SOS since last night @Optus When you gonna fix it?

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • HotVogue DANIELA ❌⭕❌⭕ (@HotVogue) reported from Melbourne, State of Victoria

    @maxii30 It sucks, what I hate is that they don't let us know in advance, the guy I spoke to told me to go to the optus store and buy an internet dongle until it's fixed!! I said no way!

  • whoozqueen Jodes (@whoozqueen) reported from Melbourne, State of Victoria

    Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.

  • songstargame Napi's Mum (@songstargame) reported from Melbourne, State of Victoria

    Seriously. Being an @Optus customer has been so so so terrible.

  • ITrustLabor Dirk (@ITrustLabor) reported from Brisbane, State of Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?