Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hervey Bay, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (3%)
Community Discussion
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Optus Issues Reports Near Hervey Bay, State of Queensland
Latest outage, problems and issue reports in Hervey Bay and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Cav
(@timmycav) reported
@Optus I think your customer service team like playing ping-pong. 59 minutes, and counting, multiple consultants and I still haven’t been able to sort a basic issue of porting a number from one Optus account to another.
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JOE
(@meledath123) reported
@Optus Not anymore. It took over an hour to change an plan . What a great service🤮
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JOE
(@meledath123) reported
@Optus Let the public know about this pathetic service by @optus
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epodcentral
(@epodcentral2) reported
@Optus your incompetent reps have given me multitudes of incorrect information (including one supervisor) Payment reminders continue to come through my email even though I am in credit. Can someone who understands written English please review my chat transcripts and help?
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teddirez
(@teddirez) reported
@gomoau is dead set the most useless of all phone service providers. Avoid, avoid, avoid. I'm not even sure why I'm surprised given how closely tied in with @Optus they are.
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Haze
(@iiTs_Haze) reported
@Optus love having spiking ping issues for the last 2 days for no reason, can’t play any online game unless I’m lucky enough for it to go back to normal before it spikes again, everything else like streaming & being on website is perfectly fine but god forbid I play a online game
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Robert Campbell
(@donkzilla) reported
@SenPaterson #auspol Australia has the worst cyber security in the world thanks to you following security advice from the US. Your CIA policy is intent on damaging Australian national security, as the Optus hack, the worst hack of its type in the world, amply demonstrates. You're a saboteur.
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Jake smith
(@Jakesmi01192970) reported
@gregzzzzzzzz @arielhelwani Lol Perth, has more in common with large country town than Melbourne. Govt paid UFC a tonne of money, that’s why it’s there. Your final statement is laughable, Optus will never be compared to the G.
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JOE
(@meledath123) reported
@Optus Just pathetic customer service . Any service change from higher cost plan to a lower cost, you guys just delay the communication asking stupid questions or transfer it to sales people
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Reynardo the Fox
(@Reynardo_red) reported
Just an idea, @Optus. If someone contacts support because when trying to ring overseas, they get the "Technical difficulties" message, try checking the connections overseas first before attempting to sell the customer an overseas call package.