Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (39%)

2. 

   Phone (30%)

3. 

   E-mail (13%)

4. 

   Wi-fi (11%)

5. 

   Total Blackout (7%)

6. 

   TV (1%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• Grant Dewberry (@BigunitGrant) reported 26 minutes ago from Hervey Bay, State of Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• ich bin RAT seeking (@dmccann65) reported 6 minutes ago

  @RonniSalt @Optus 1/2 Yes! They have made an artform of mishandling every situation that has impacted their customer base. No proactive measures to inform customers and reassure them, no attempt to compensate or value add to impacted customers. This has led to a confidence slump and exodus.

• James Pace (@J_PaceYourself) reported 11 minutes ago

  I'm surprised this hacker could connect to the optus network when my phone can barely ******* do it #OptusHack

• Ariana (@ImlegitAriana) reported 12 minutes ago

  @Jeremy_Kirk Im an ex optus customer & even my ID numbers have been released according to Optus. I'm yet to hear from them as to what happens next & what will they do to help others like me

• Ray Wilton 💧 (@raywilton4) reported 12 minutes ago

  Lnp govts & Corporation like Optus, Qantas & the crooked gambling corporations who never see the inside of a gaol, go cheap setting up their greedy processes & the customers pay too much for dangerous products & services. Theres no end to these disasters. Pity the customers.

• Sonia Cuff (@SoniaCuff) reported 16 minutes ago

  @troyhunt You've spoken before about having easy to find contact info for people to report security issues and I don't think Optus does that, but there are a BUNCH of ways to contact them generally.

• Dodo (@DodoAustralia) reported 17 minutes ago

  @Cherie_L___ Hi Cherie, Dodo customers have not been impacted by the Optus cyberattack. While we use the Optus network as a provider for our mobile phone services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• Todd Norbury (@norbs) reported 18 minutes ago

  Asked whether Optus should face new laws to punish cyber offences with fines in the tens of millions, Bayer Rosmarin said: "I'm not sure that penalties benefit anybody." They sure as **** liked them when I was with them. #optusisshit

• Gerald P Bartlett (@GpbartlettP) reported 18 minutes ago

  @elonden @Optus Poor choice of words - #OptusDataProtectionFail

• David P (@David_Paul_B) reported 19 minutes ago

  @joshgnosis Hmm. I am expecting a further follow-up : “Optus is right in what they say. Was most sophisticated attack in history. They is excellent security. Could never be hacked again by normal human. Much easier to hack Telstra, Vodafone. Will do soon. Optus impossible to hack now”

• Karen Canjuga (@karena872000) reported 22 minutes ago

  @peter__kay I’m an Optus customer and seriously annoyed. They can send an sms for late bills but only an email for this huge breach. I had no idea until heard on radio about it Really poor communication