Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 01/29/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PMahoney89 P (@PMahoney89) reported

    @nicholas_lyb Depends on where you are. The subway is absolutely awful for reception. I agree. Telstra is by far the best for reception. Optus is only ok. The further out from the city you go the more Telstra makes sense.

  • SW0RDIE Mark Saunders (@SW0RDIE) reported

    Day 7 and still no @Optus phone service and now day 3 of no contact makes me wonder what their customer service would be like if they didn’t introduce their ethos of“we aim to lead Aus in delivering outstanding customer service”🤔#shambolic #shocking @Telstra @VodafoneAU

  • NeophyteR_R6 Daniel (@NeophyteR_R6) reported from Westfield, State of Western Australia

    Haven’t been able to download 2042 beta because of Optus being unable to fix my internet for the past 2 weeks but looking at all the negativity then maybe it was a good thing I didn’t download it

  • HeberatDell Heber Delaney (@HeberatDell) reported

    @Optus my 100mbps nbn is seriously bad. Struggling to get 30mbps and paying for 100. Seriously bad

  • visav_nath visav nath (@visav_nath) reported

    @Optus what a happy ending after almost 3 years. I want to Cancel my order and portout my number. Thanks for your services.

  • XavierStarr Xavier (@XavierStarr) reported

    So done with Optus wireless it's unstable and problematic AF and they don't have the skillset to properly identify and resolve faults, but just refer to dropouts and limited passthrough faults as limitations of the hardware, despite evidence showing how it performs when healthy.

  • slashin_jimmer jimmy (@slashin_jimmer) reported

    @Optus fix the bloody nbn. 3 times a week. It’s out. FIX IT

  • toff_861 Chris Jones (@toff_861) reported

    @Optus If you are looking to improve, why is always the same BS everytime I have an issue?

  • 0ceanVFX NE oceanina (@0ceanVFX) reported

    @Telstra It's FTTN, previously with Optus, speed was up and down but connection was solid. Since moving to Telstra continuously dropping out or not working. Green light will be solid but I'm suddenly disconnected from Internet or games.

  • BunnyJower Bunny Jower (@BunnyJower) reported

    @Optus We are having poor reception right up the top of chapel St in Glenorchy area. Mainland should do the reception towers. On numerous occasions I have move around or outside to hear or have them say to me . Cannot hear you.. sometimes you phone is cutting out. Can you hear us hello.