Optus Outage Report in Hervey Bay, Fraser Coast, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 40 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pamela Dempster (@pamelaruth27) reported 8 minutes ago

  @Optus I want to speak to someone on the phone! We don’t know what the issue is. Rang Optus 4 times. Given a non existing phone number and disconnected twice. Appalling service. We need our internet urgently for work and accessing documents. Why is there no technical support after 5pm?

• 
  Tracy (@TracyBsays) reported 12 minutes ago

  Anyone else with @amaysimAU or @Optus in Sydney having shocking reception lately? Suddenly a bunch of us are getting no bars in places where we’ve had no trouble before

• 
  Peter Tiggerdine (@ptiggerdine) reported 14 minutes ago

  @Optus @Telstra sms between you are getting delayed? Can you fix please?

• 
  Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉 (@redruby17) reported 20 minutes ago

  Hi @Optus - before upgrading plans I could also see a prepaid service on my account. I just logged in to check on that prepaid service but I can’t see it. How do I add it back?

• 
  Rik Shepherd (@riktheozfrog) reported 22 minutes ago

  @rdr31d Check out the Aldi prices, unlimited calls & text AND the data rolls over each month too. Best mobile plans in the country by a mile. AND it's on the Telstra network so it works out here. Optus & Vodaphone don't

• 
  Maria (@MariaCo84657274) reported 23 minutes ago

  @Optus has the worst service. I have a payment plan. I made the payments, today my service got cancel and the service customer doesn’t work. Good one

• 
  😈😈😈😈 Profanity Jane (@Bluestocking_a) reported 26 minutes ago

  @Optus your staff member brought up an iPhone deal over the weekend (when I was making an unrelated inquiry) and now I’ve gone to follow it up I’m being told I was never eligible for it and they won’t discuss why I was given wrong information? Like not a great customer focus

• 
  Pamela Dempster (@pamelaruth27) reported 26 minutes ago

  @Optus came home from work and home internet not working. THIS IS HOPELESS AND UNACCEPTABLE- WHY WHY WHY?????

• 
  Tracy (@TracyBsays) reported 26 minutes ago

  @Optus Thank you but I’m actually with @amaysim, I just know they use the Optus network which is why I asked both

• 
  John 🦚. 🔭🪐🇮🇹🎣🚣‍♂️ (@Oztronomer) reported 26 minutes ago

  @BoganWazza @Telstra @Optus I’m with Optus and have been since 1994 never had an issue this Telstra issue is my sister-in-laws phone