Optus Outage Report in Hervey Bay, Fraser Coast, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 12 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ryy ᅠ (@ryyfnbr) reported 54 seconds ago

  is optus bad for any1 else rn

• 
  Optus (@Optus) reported 7 minutes ago

  @MorrisMichi Hi there, I'm really sorry you've had such a poor experience getting assistance through the My Optus app. It's not what we want for our customers. If you need any help with your service please send us a DM here and we'll do our best to help you out - Liam

• 
  unixgirl (@GeekStation188) reported 11 minutes ago

  @Telstra Hey Team, I am getting my MMS messages returned back to me that have pictures attached with requested mail action aborted exceeded storage allocation (data to big. Max allowed 2097152) not sure whats going on here. One was to my friend and he is on Optus network..

• 
  Max Allen (@BigMal84) reported 11 minutes ago

  @AOS137 Andrew, if the AFL made WC play Collingwood at a ground in Perth that wasn’t Optus Stadium then all we’d hear is vic bias crap. Im an Essendon fan but I’m just calling it how it is. Collingwood played their home game away today and that’s fact.

• 
  Adam (@Adam_Goldman) reported 13 minutes ago

  @MrTimCallanan @Telstra Can you get Optus 5G? Have had it for a couple of months and it’s superb. Zero customer service mind you.

• 
  David Robinson (Tas, Aus) (@daeta) reported 18 minutes ago

  @Optus I feel a little buyer remorse. Filled out webform to transfer mobile service from Telstra and I'm on the phone with a call centre saying they didn't get anything from it, and the fields are blank, and asking me all my personal information again.... 15+ min so far on call..

• 
  Optus (@Optus) reported 18 minutes ago

  @spottedpelican I'm sorry to hear this. Just to clarify, are you not able to send us a message here on Twitter? or via the messenger service on the My Optus app? (1/2)

• 
  Optus (@Optus) reported 24 minutes ago

  @WiggSam Hi Samuel. Sorry to hear that you're having issues setting up the Optus Sport app. Have you uninstalled the app and restarted your phone? Send us a DM and we can continue to help troubleshoot. - Harrison

• 
  Andrew Pontes (@andrewpontes) reported 24 minutes ago

  @TheWorldGame @FIFAWorldCup @SBS So now I can cancel my Optus Sport subscription.

• 
  Menachem Bacher (@menachembacher) reported 25 minutes ago

  @Optus really struggling with my 5g home internet at the moment any way I can get help?