Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 02/08/2026 19:10

February 08: Problems at Optus

Optus is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • brendan_levy Brendan Levy (@brendan_levy) reported

    @Optus complete reduced service in Sydney since Thursday night. Absolute junk. Have made several calls that we have wasted hours of our time. Nobody can find or access our account. All we have been told is nbn should be fixed by today…. Nope still not working.

  • romavanderwalt Roma van der Walt (@romavanderwalt) reported

    Hey @Optus time to join the 21st century. Where no provider charges $10/day in roaming charges and restricts data. Way to pigeonhole yourself as NOT global or respecting your customers who travel. Will switch providers. #fail

  • MissCherieGrant C.Grant! (@MissCherieGrant) reported

    @carly_solstice ive been forced to subscribe to my optus phone plan, but i want to make a complaint somewhere cause i should be allowed to pay it like a bill. I ******* HATE having my account debited.

  • djzeus nick romas 🇬🇷 (@djzeus) reported

    .@Optus really tells you, you can go on a month to month contract and cancel any time but then when you do, you have to pay out the modem that you paid for. lol. such a dog act.

  • hotnutbar *Dirk (@hotnutbar) reported

    @Optus how long do we have to pay good money for such poor coverage, everytime it rains your network dies, everytime, and it's been raining a LOT in Brisbane for some considerable time, fix your sh*t

  • hellenomania audas (@hellenomania) reported

    @ACCAN_AU Who monitors the TIO? Optus engaging in identity theft against me $4,500.00 TIO tell them to speak to me. Optus don't speak, TIO does nothing. TIO tells Optus not to proceed with financial recovery. Optus proceeds. TIO does nothing. Refuse to help STILL !

  • Rileyskitten1 Deej 🇦🇺🇳🇿🇺🇦 (@Rileyskitten1) reported

    @utdben1 tbf optus sport support whoever is winning 😭

  • rs200077 The Bear 🐻 (@rs200077) reported

    @Optus Yes mobile network 😑 How am I supposed to open the page when my connection is so intermittent nothing happens Jim 🤔 Hell I don't even know if you'll get this tweet 🙄

  • MagConception mag_conception (@MagConception) reported

    @Optus HELP NEEDED Phone number is out of order 0756795654 INO David PRICE - elderly couple one at home one in nursing home - - can you fix their phone please 5/32 peerless ave mermaid beach 4218 qld ...its an NBN line

  • GoodixLady Linda Saul (@GoodixLady) reported

    @Optus I've never had an issue using my phone as a hotspot previously. Speeds have been adequate for what I occasionally need to do on my laptop. I'm not into gaming or live streaming.