Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/25/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LexPlans Lex would buy a lighthouse please (@LexPlans) reported

    @optus your Melbourne CBD coverage has gone to ****. What's happening?

  • bennyinhere benny (@bennyinhere) reported

    @Optus Waited 1.5 hours to talk to customer service only to be told they couldn’t help and they need to connect me to customer service… lol… another more than 1 hour wait expected now, hooray

  • LisaXing11 Lisa Xing (@LisaXing11) reported

    @Optus Countless Dropouts over the past 5 days here in Vermont Sth 3133. Can't use the internet continuously for more than 1 hour before it drops out and disconnects. Seriously impacting online classes and meeting and all I can get from support is 'issue identified'???

  • MordammSimon Simon Mordamm (@MordammSimon) reported

    No one trusts Morrison, Frydenberg or bin garbage, is anyone out there able to ping my iPhone to see if they are breaching telecommunications laws & add Optus

  • familblanc 💧michael white (@familblanc) reported

    @Optus yes, as always it was a @NBN_Australia fraudband issue., same as yesterday, same as last week, same as everytime. The problems with living in the next PM's seat, @AlboMP for PM.

  • ShaunMo12988482 Shaun. S (@ShaunMo12988482) reported

    Any thoughts why I can't get the south Australian country fire service website on a fire danger day 38 degrees with strong winds predicted? Who's to blame Optus or the CFS

  • JoeGale18 Joe Gale (@JoeGale18) reported

    @Optus your repeated indifference towards Me re:My pre paid Mble Ph "service" in notifying Me, PRIOR to or UPON THE DAY My Monthly Bill is due prompts Me to make another official Complaint to the TIO. Reception is consistently poor, irratic in My area causing constant disruption

  • trishacupra Trisha Cupra (@trishacupra) reported

    @Optus I already waited an hour for live chat, only to be told "Sorry we didn't warn you but TOO BAD." Then I got transferred to a sales guy who took another hour trying to sell me an inappropriate plan for a heavy user. I'm going to end up cancelling both plans at this rate.

  • utdben1 🇦🇺🇮🇹 (@utdben1) reported

    we’re so bad to the point that i prefer watching the optus sport advertisements at half time than actually watching us play football.

  • bennyinhere benny (@bennyinhere) reported

    @Optus You guys suspended my service at 6pm, with no explanation why. My bills are up to date. Then you tell me I need to contact you to reactivate, but I’ve now been waiting over an hour to hear from you. Why suspend my service if your not equipped to fix it or even tell me why?