Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hervey Bay, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (49%)
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Phone (29%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
Community Discussion
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Optus Issues Reports Near Hervey Bay, State of Queensland
Latest outage, problems and issue reports in Hervey Bay and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Shane redmond
(@Shaneredmond13) reported
@Optus The last week optus internet sucks never seen optus this bad in Newcastle nsw you really need to invest some money as what you charge we should never have an internet problem .
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James
(@wjafarrow) reported
@Optus Yeah, I understand that... but what I am saying, is that in certain areas around here signal strength and connection speeds are ludicrously slow. Your techs should drive the area running speedtests from different locales. Maybe another tower in the area would help?
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Dr Darren Saunders
(@whereisdaz) reported
Is there something weird going on with the internet this arvo? Both VFone and Optus painfully slow and buggy for me.
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Daena Walton (Scheuber)
(@DScheuber) reported
Currently stuck in perpetual loop with @Optus . Shop and online service both blaming each other and no one can fix the problem (which is that they have failed to correctly cancel an old account). Why is competent service a thing of the past?? #customerservice #whatcustomerservice
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James
(@wjafarrow) reported
@Optus hey Optus, thanks for letting me know about the upgrades near my place. Are they going to fix the connection strength in our area? Around Wellington Point station, the 4G is worse than abysmal on Station Street.
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Ss.exol97
(@ssexol97) reported
@NBN_Australia why in the world we didn't have internet for the last 3 days? And when we called optus they said it's an NBN problem and we have nothing to do with it... What should I do with my university and my work? I have a disabled brother who can't stay without his iPad...
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Optus
(@Optus) reported
@brendanzab our Tech Support team over the phone can be contacted on 13 13 44 between 8AM-8PM Mon-Sun. For 24x7 Tech Support, this is available via Messaging through our My Optus App. Alternatively, you can send us a DM and we can also take a look into this - Nard
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For Real Super Manly
(@anezkko) reported
2nd day of internet outage in my area, ******** u doing optus.
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FlatWhite 1 Sugar Xtra Hot
(@_fibannachi) reported
@Optus Gee thanks. Meanwhile, since I was too uncomfortable progressing that conversation through chat, I asked for a contact centre number and was given a random business service number. I need a nbn plan. Is tehre someone who can help me?
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Daena Walton (Scheuber)
(@DScheuber) reported
@Optus The race is now on. Who can help faster? The shop (currently understaffed and they "don't have a manager"???), the online service who has had me waiting for 30mins now (despite saying it would be a "short" delay), or customer service who want me to stop tweeting about it...