Optus outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 17 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Casey McGregor (@CaseyMcGregorAu) reported 8 minutes ago

  So we have another outage impacting 000 calls in Australia, this time by Telstra. This has already happened with Optus twice if I recall. Enough is enough. Renationalise Telstra and Optus, and give them all the funding needed to maintain, develop and expand our telecommunications infrastructure across Australia in the interests of the people rather than private and foreign shareholders. #auspol

• 
  van00sa (@van00sa) reported 9 minutes ago

  One Telstra glitch this morning and half the country stopped working. Some clocks fell out of sync across a few network nodes at 4:30am and that was enough to ground every regional train in Victoria, suspend lines in NSW, knock out payments for small businesses, stop freight, and some 000 calls weren’t getting through. Boost, Aldi Mobile and Belong all run on Telstra’s network so their customers went down too. 25 million services are on this network. They don’t know the root cause yet. Optus went down for 14 hours last year and 2 people died when emergency calls couldn’t connect, now it’s Telstra’s turn. This is the infrastructure they want your ID, your payments and your entire life running through.

• 
  Optus (@Optus) reported 9 minutes ago

  @iisancs Hi Isan, we're sorry to hear you're experiencing issues with your internet connection in spite of paying your monthly Optus bill. Please send us a DM with your full service address and your internet type, so we can take a look and investigate further. -Enku

• 
  Jonco Dua (@joncodua) reported 10 minutes ago

  @burkylie12 Well done Telstra for the massive Outage 👏 👍 Telstra supporting the Crusification of Optus for the same. It's certainly a clear display for the idiots that want a Cashless 💸 Society.

• 
  Grandy Promenade (@RCT_10) reported 11 minutes ago

  Why ******** am I not at optus

• 
  Arthur Barrett (@Ayyyyybeeeee) reported 13 minutes ago

  Here in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?

• 
  SimonW (@LaDolceVita_99) reported 14 minutes ago

  @simonbiddle @taipan168 As much as I defend funding government services, the notion that government run IT will be more reliable than Telstra/Optus is just not believable given the various IT issues we see on a constant basis from Centrelink and who can forget the debacle of the last Census

• 
  Casey McGregor (@CaseyMcGregorAu) reported 17 minutes ago

  @borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 23 minutes ago

  @FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #

• 
  saint_ted (@saint_ted3) reported 32 minutes ago

  @david89293299 Where was the communications minister moron? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about