Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 02/02/2026 20:25

February 02: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported

    @ReclaimAnglesea @Optus Yes I noted that they had sent if from a noreply address too. You'd think if Optus actually gave two hoots they would have not done that. Hell if I were CTO or CIO I'd have made sure you could at very least replied to a specially monitored email address, awful.

  • mich1111au mich 💉💉💉 🌏 🏳️‍⚧️🌈 🇺🇦🌻💜 (@mich1111au) reported

    @kpmsubs @ClareONeilMP You don’t have to speak to Optus. Communicate directly with new telco and they cancel your previous account.

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    @EKnightOfficial “Surprise at @Optus data breach because it is a rechnology company”.. I’m in no way surprised because of have been a customer for years. Their “customer service” is appalling, even this week I spent an hour on the phone with one of their subcontinent “staff”…

  • gboemo Giuseppe Boemo (@gboemo) reported

    @Optus are your mobile networks working? I can’t seem to reach anybody on an @optus mobile plan. I’m with @Telstra so have no issues.

  • JonLangford45 Jon Langford (@JonLangford45) reported

    @ScammerPBFan @ScammerPayback Did u hear about Australia optus network phone company got hacked and want $$ or releasing our detail already released 10k and doing it again :-( wouldn't surprise me if wasn't from same area theses scammers call iv had 5 scam calls a day since data breach

  • Krungthepkris1 Krungthepkris - back home 🇺🇦🇹🇼 (@Krungthepkris1) reported

    @RichardKGrump @TPG_Telecom 100%Aussie Broadband for Internet - I’ve discarded Telstra and Optus before - uselessly big - they have been brilliant since day 1 have NEVER had a provider that always exceeds the nominal line speed I pay for. Vodaphone for mobile after Telstra and Optus - quite ok

  • MelbourneNewsAU Melbourne News Station (@MelbourneNewsAU) reported

    As the shockwaves from the massive Optus customer data breach ripple across Australia, there are already rumblings of a class action lawsuit. In Melbourne, law firm Slater and Gordon said on Tuesday it was investigating whether a deficiency in Optus’s management of data had…

  • NickSchwanck Which One's Pink? 🇫🇮 🀄 (@NickSchwanck) reported

    @SenPaterson @Birmo Why must Labor fix this? It's a corporate failure. Optus should be held accountable.

  • rodcubkoguma ロッド · カブ ● 小熊 🏳️‍🌈 (6xC19 💉) (@rodcubkoguma) reported

    @danielbowen My email from them went to the Google spam folder. Check it out. Also download the My Optus app and chat to them via it, using the login you had with them

  • iluvlillies Kelly (@iluvlillies) reported

    @BreakfastNews speculation order of the day, tom Joyner's reports can never be trusted, Istanbul is not Iran. Feed up with the propoganda. Facts not fillers please. This Optus breach us terrifying, that's my concern. Optus should be heavily penalised.