Optus outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 3 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MickintheGong🍞 (@MickinGong) reported 2 minutes ago

  @MattWalshMedia @CraigNorenbergs I haven't had a problem. I'm with Optus, so I'm wondering if it's a phone issue because I know that Telstra updating.

• 
  Millin Bear+FSD helping you profit from AI (@MillinBear) reported 6 minutes ago

  I am too lazy to proof read and edit the below from grok, we had a chat in the car and below is the direct output for a post from grok, 85% my intent but could use some polish… (it gave me 3x image prompts, images from grok attached are also not proofed.) - enjoy: Why Starlink Roam Falls Flat in Australia (And How to Fix It) Honest opinion: Starlink Roam is brilliant on paper—$80 a month for 100GB priority data, perfect for caravans, motorhomes, or pros working on the go in the outback. But in reality? It’s poop for mobile use. Australia’s endless trees, dense bushland, and tunnels (think Bruce Highway or any regional drive) block the line-of-sight to satellites constantly. You’re crawling along at zero bars half the time, burning data elsewhere or offline entirely. Great for static campsites, useless in motion. The glaring hardware oversight: No LTE/cellular failover. Starlink Mini (or next-gen) should’ve shipped with an eSIM slot for Australian carriers like Telstra or Optus. When sats fail, auto-switch to 4G/5G local network as a hotspot—seamless, like your phone. Caveat: ACMA spectrum rules (IMT bands for terrestrial mobile) might need carrier partnerships, but it’s doable—Telstra/Optus already partner with Starlink for direct-to-device sat-to-phone using those bands. NBN fixed-wireless modems do exactly this: SIM failover when fibre/cable drops, approved under existing regs. If it’s green for NBN, it should be for Starlink Roam. Pricing fix for AU market: Base $19 add-on for up to 10% cellular failover (10GB on the $80 plan), covering Starlink’s wholesale data costs. Double to $38 for 100% cellular option if you’re in eternal tree hell. Keeps it affordable, competitive with eSIM hotspots, and actually usable. Starlink, take notes—Gen3 Mini or beyond, make it hybrid. Aussie travellers deserve better. What do you reckon? Roll it out! [Image 1: Insert here after intro] Grok prompt: Photorealistic image of a Tesla Model Y parked under dense Australian eucalyptus trees in outback Queensland, with a Starlink Mini dish on the roof struggling for signal—show obstructed sky view, frustrated driver checking phone, red dust road nearby.

• 
  TommaHawk79 Games (@TH79Games) reported 6 minutes ago

  why did @Optus remove manuel payment option from thier website its effing annoying when my pay comes b4 the auto payment day & i need to pay **** & know what i got left for other important stuf its DUMB! Now i gotta bother your support agents when i could just click a button ffs

• 
  Christopher (@chrisshill) reported 7 minutes ago

  @FOXFOOTY @GerardWhateley No problem with Gather Round staying in SA but to say it wouldn’t be the same in any other state is completely facetious. It could be easily replicated in WA, imagine a game at the WACA then a walk over the bridge to another game at Optus. Play Freo at Freo Oval for fun even.

• 
  Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported 9 minutes ago

  @Optus It’s clearly a case of the building blocking signal. Signal is Ok outside ( in parts). You meed more transmission towers

• 
  Roansome (@roansome) reported 10 minutes ago

  @teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...

• 
  Kevin Chen (@Defiantclient2) reported 11 minutes ago

  @antti_engineer @Telstra Signal strength is logarithmic. An additional 3 dBm can be a big difference. @Optus, a partner of Starlink, is claiming that the -115 dBm level is essentially unusable. And there are live measurements where Starlink hovers slightly above and below that number. Also, just look at the measurement in your own app there. The -112 dBm is about bordering going dark red and your own app describes -112 dBm as "Poor".

• 
  Tak 🇦🇺 (@NF_Tak) reported 15 minutes ago

  I went to cancel my service today, and they wanted me to speak with the @Optus loyalty team. I have been waiting for over 1 hour for this amazing loyalty service! I should have just cancelled when I had the chance.

• 
  Kelvo. 🐯🏆🏆🏆 🇦🇺 (@KelvinJM81) reported 15 minutes ago

  @Mark_UNC @Richmond_FC Was Optus Stadiums decision to cancel it.

• 
  WhiteRceVictorious3 (@RceWhite42315) reported 15 minutes ago

  @QBCCIntegrity @AlboMP @LawrenceWongST Singapore is Aussie blood sucking parasite . Optus -sucks Private Hospitals- sucks Fuel supply -sucks