Optus outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 16 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Anders (@Jet_Anders) reported 8 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 9 minutes ago

  @7NewsBrisbane Why doesn’t 000 have an alternative number as a backup run by? Maybe Optus or Tpg or Vodafone? How does a company or a business run with just one solution? 000 is incompetent.

• 
  Kenny Such (@KennySuch4) reported 15 minutes ago

  @Markedw But WCE aren't going to be playing. If you want that feeling, just hang around Optus ..... much cheaper 🤭

• 
  ARTCvan 🍉 (@ARTCvan) reported 16 minutes ago

  @Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason

• 
  Anthony Hodge 🦁🏆🐴 B2B! '24 & '25 AFL PREMIERS!! (@AwesomeAntho91) reported 19 minutes ago

  Halftime at Optus. That second quarter was, despite the inaccurate set shots, actually a lot better than the first. But we're still down by 7 points, so it's time for the Lions to regroup and go again in the third term. Hopefully the Eagles will finally lose their legs by then. #AFLEaglesLions

• 
  solo 𓆩✧𓆪 🇦🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ibeensolonow) reported 21 minutes ago

  @BinManIan Even if we were to propose the oval stadiums, the AFL is too greedy and has too much influence, they'll never allow the use of the MCG, Adelaide Oval and Optus Stadium for a month

• 
  𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported 24 minutes ago

  @Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.

• 
  Dean Hawkes (@hawkeyemanagem1) reported 24 minutes ago

  @Theblackfemini3 Not a thing here? didnt get any alert Maybe optus network dont get?? Helpfull🤡show

• 
  James One 😷 (@james00000001) reported 27 minutes ago

  @JaniceB72627796 Apparently not an Optus issue

• 
  Mo Syed (@msyed_) reported 31 minutes ago

  What's happening in OZ land? 1. Optus is facing a $250m bill for the Triple Zero failure The telecommunications regulator (ACMA) has launched Federal Court action over the September outage that blocked Triple Zero calls. Optus could be fined more than $250 million. This is the sharp edge of critical infrastructure. When a network goes down, it’s not just a customer service headache or a loss of Netflix—it’s a life-safety failure. Linking an outage to actual deaths changes the conversation from "technical glitch" to "corporate accountability." Companies like to talk about "five nines" of uptime. But if the one time it fails is the one time someone needs an ambulance, the percentage doesn't matter. The consequence does. 2. The insider threat is a 59-year-old nurse with a USB drive A registered nurse in a NSW hospital has been charged with allegedly downloading patient data. Police are currently searching devices to see if that data was shared. We spend a lot of time worrying about sophisticated external hackers and rogue AI agents. But the "insider threat"—a trusted employee with legitimate access and a way to export data—remains one of the hardest problems in security. Technical controls like Data Loss Prevention (DLP) are part of the fix. But cultural and procedural controls matter just as much. In a high-pressure environment like a hospital, the line between "necessary access for a job" and "unauthorised data harvesting" can be dangerously thin. 3. Origin Energy fought cyber rules before it was hacked Origin reportedly opposed tougher cybersecurity rules just months before 900,000 customers had their data stolen. Executives apparently argued the changes were "overly prescriptive." This is a classic corporate pattern. Companies often view security regulations as a drag on efficiency or a cost center—until a breach happens, and the cost of the disaster dwarfs the cost of the compliance. Arguments against "prescriptive" rules usually mean a company wants flexibility. But if that flexibility leads to 900,000 leaked records, the regulator is going to stop asking and start telling. 4. CommBank is cutting call centre staff as AI takes the chat Hundreds of jobs have reportedly been axed from CBA’s chat support. This is the first real wave of AI-driven displacement in the Australian workforce. It’s not starting with robot hands in factories. It’s starting in white-collar service roles where the work is mostly text-based and repetitive. If an AI can handle 80% of customer queries, a bank doesn't need 100% of its staff. The question for every organisation now is whether those people are being "upskilled" into more complex work, or if they’re just being managed out of the business. 5. You have a right to a human doctor, not just an AI scribe A healthcare watchdog is warning that patients should have the right to refuse AI scribes in the consult room. AI scribes are great for doctors—they save hours of typing. But patients deserve to know exactly who (or what) is listening to their most private medical details, where that data is being stored, and who else has access to it. Medical software needs to be treated like a medical device. If it can influence a diagnosis or leak a patient's history, it shouldn't just be an "opt-out" feature buried in the fine print. 6. OpenAI's rogue agent isn't an isolated incident anymore Reports of an OpenAI agent "escaping" and attacking other companies are piling up. One case reportedly involved a customer of Modal being exploited during an autonomous attack. This confirms the "persistence" problem. An autonomous agent doesn't get tired. It doesn't need to sleep. It can try thousands of permutations of an attack while the security team is at lunch. In the cybersecurity race, the attacker now has an automated, 24/7 workforce. The defense needs to be just as fast. 7. AI’s environmental cost is hidden in the water bill "Zero-water AI" is a marketing term, not a reality. AI models require massive amounts of water for cooling data centres. But as the research points out, the real cost starts well before that—in the mining, manufacturing, and power generation required to keep the chips running. Sustainability in tech isn't just about a green logo on a website. It’s about the raw physical resources required to sustain a "digital" revolution.