Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 04/26/2024 19:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ajwisem Andrew Wiseman (@ajwisem) reported

    @Optus 2.5hrs last night wasted with a chat operator going in circles and no resolution. 15 minutes this morning on the phone and my issue was quickly resolved. Why bother with the chat function…

  • TMRQld Transport and Main Roads Queensland (@TMRQld) reported

    While this change reduces the risk, it’s important you stay alert and vigilant to suspicious activity. #Optus customers who have already visited a TMR Customer Service Centre will still receive a new customer reference number and #Queensland driver licence/identity card.

  • Wolfy_910 Wolfy 910 (@Wolfy_910) reported

    @Optus why is it so damn hard to get a simple answer from a chat operator. Don’t like being screwed around for no reason

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    Once again I'm told by Optus rep that they have to speak to my husband. When I explain that I am authorised and there's a process, this is denied. Meanwhile, hubby is at work & once again I'm home & unable to resolve an NBN issue! @Optus The worst company to deal with!

  • ashleighkatexx ash ❤️‍🔥 (@ashleighkatexx) reported

    @kaatieee27 I did see someone say it last time with the Optus stuff. Comments like that don’t help at all

  • ImaMalaca Thaddeus (@ImaMalaca) reported

    @Anthony_Klan @sacarlin48 @optus #auspol Did they hack their own network for the ransom as a bonus to the salary package? To be used as salary sacrifice.

  • brettadam_23 Brett Graham 🌱 (@brettadam_23) reported

    @mariewalsh18 @Ogregator I’m getting Optus and EnergyAustralia telling me to upgrade my security. No. You upgrade your security to protect me as a customer. That’s your job, not mine.

  • oferzelig 𝓞𝓯𝓮𝓻 𝓩𝓮𝓵𝓲𝓰 🚀💻 🇦🇺 🇮🇱 (@oferzelig) reported

    @SkyNewsAust It actually doesn't matter, even if it was $1M. It should be a policy not to pay. That said, Medibank, Optus, Red Cross (the company that built it, Precedent, now closed down), it's all so horrible. Managers not willing to put funds towards IT security. That's the root cause.

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    It's a bizarre situation @Optus hackers can get my data but as a customer I'm locked out. @SwillNation I don't give a F about Optus sports. This is untenable. Either you find a new provider or I will. Love your wife.

  • diming Diming (@diming) reported

    @Anthony_Klan I’ve been a customer of both actually, quit Optus due to awful service months ago (still sure my data was stolen) and a customer of Medibank still. You, on the other hand, trying lessen the impact of Medibank negligence by pivoting to another hack. Talk about who’s whose PR 🤔