Optus Outage Report in Hervey Bay, Fraser Coast, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 44 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph (@SirJS) reported 7 minutes ago from Sydney, New South Wales

  Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

• 
  kavya Sharma (@Jogi432) reported 7 minutes ago from Sydney, New South Wales

  @Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month

• 
  Dave (@drrrrrrc) reported 8 minutes ago from Melbourne, Victoria

  @optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.

• 
  Dylan Taylor (@Dylaantaylor) reported 9 minutes ago from Melbourne, Victoria

  @onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any

• 
  ThatGirl (@itsOnlykhem) reported 10 minutes ago from Brisbane, Queensland

  Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

• 
  Dj (@djaw85) reported 13 minutes ago from Melbourne, Victoria

  @tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

• 
  Granville #AussieResister (@Granville4879) reported 14 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  Monica Bradley (@MonBLeaves) reported 17 minutes ago from Brisbane, Queensland

  @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

• 
  Harry Dinis (@Hazaa84) reported 18 minutes ago from Sydney, New South Wales

  @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

• 
  Christian Verdicchio (@c_verdicchio) reported 18 minutes ago from Adelaide, South Australia

  @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.