Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 01/02/2026 07:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Joshy206 Joshy (@Joshy206) reported

    @FreezeSPreston @TPG_Telecom I thought nothing could be worse than the **** I've dealt with at Telstra and Optus, and at least the actually internet was incredibly reliable, but ******* the customer service is bad

  • vdhphuc Philip D Vo (@vdhphuc) reported

    @Apple The bottle neck is the Carrier! I buy a 5G plan with @Optus and I have only 2 bar of signal at home! When I go to shopping center, sometimes I see the letter “4G” on the screen. On some location, I rarely see “5G” letter on the screen! WTF!

  • slowboilingfrog john phillips (@slowboilingfrog) reported

    @aisling_ashling @Optus I just got home after going out and service is now returned. My kids tell me it came back up just after 10pm so an 8hour+ outage. Nothing on the Optus status pages until just before 10pm. Review your monitoring systems @optus.

  • balmaind Duncan Balmain (@balmaind) reported

    @optus my internet went down at 2:30pm today and I am still on message chat waiting for a solution at 6:30pm...

  • megas_c Megas C Louis (@megas_c) reported

    @Optus NBN down at my place in glen waverley. 4g backup failed to work as a backup in time of need. Without internet for almost 5 hours. Smarthome became dumb home. We got 4g back up at extra cost to serve only in situations like this. But a disaster failure!

  • dustfrog dustfrog (@dustfrog) reported

    @Optus @bigdogmusic Hang on. WE are having internet problems. Im in Vermont Sth. Went thru the whole reset etc. Got thru to optus help via messaging. Rcvd a call and was told it was a substation outage due to an electrical fault in the Burwood area. So what REALLY is going on @Optus ?

  • sheriffdiaw1234 Sheriff diaw (@sheriffdiaw1234) reported

    @Optus people in Beechboro wa have had enough of these network upgrades optus is doing so many months of outages due to planned maintenance one moment are speeds are in the 300s next minute they're in the 0.5 megabits and it's happening 24/7 why is it happening pland upgrades

  • AylaWolfMother Ayla 🍩🍩 (@AylaWolfMother) reported

    @Optus is there any known issues with the NBN in 3130 ? I’ve not had internet of Fetch since 3pm

  • JoshCarter_ JRC (@JoshCarter_) reported

    @Optus Just wondering why the constant service issues in Coolangatta QLD? Every time I check network status there is maintenance or a fault for almost two months straight now? Network issue 129510, 140771, 148863, 158920. Dating back to early March.

  • louiethefly Louie (@louiethefly) reported

    Does the government & the AFL realise that there is a whole bunch of us that don't give a **** about the footy. I get it's popular. I get it makes money, but allowing 45,000 people at Optus and only allowing 1 person in when a new life comes into this world is complete bullshit.