Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/22/2026 17:25

March 22: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (16%)

    E-mail (16%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cambo9 Craig Campbell (@Cambo9) reported

    On a (attempted) message chat with @Optus about fluctuating NBN outages. But no one is on this service either. Force you onto the app and Customer service out, NBN out - what else is going wrong with Optus? #fail #internetfail #frustrated

  • Strategicecon Mark Vassarotti (@Strategicecon) reported

    @Optus Yes - that’s what your Bots said as well. However they confirmed that there wasn’t an issue with the network - the issue was my phone number. I’d love to take this to a DM but nothing is getting done privately.

  • ajl247 Aaron Eugol (@ajl247) reported

    @Optus Hi Quade, thanks for the reply. I completely understand the rules regarding discussing it publicly To be honest, it seems to be an ongoing issue and as nothing has been fixed after all of this time, it's probably best she just log a complaint with the TIO.

  • delan82 Delan Adikari (@delan82) reported

    @Optus Well going around in circles for days...if you cant offer a proper service dont charge the customers for incompetence!

  • FunkleberryTwit Funkleberry (@FunkleberryTwit) reported

    @OptusSport @OptusTv #optus What a heap of $#!t OptusTV EPL is having disabled the basic features of a 1980s VHS recorder in that you cannot rewind without being thrown back to the adverts at the start, & WTF are we paying our subscription for if we are forced to view the ads?

  • jacob_633 Jacob (@jacob_633) reported

    @GrousestDad I can only imagine It’s incredible the highs and lows you go through. I remember watching Chelsea’s shootout against Frankfurt on the train to the city a few years ago people thought I was nuts. Worst part Optus kept on lagging. I really hope they get up would be a fairytale

  • delan82 Delan Adikari (@delan82) reported

    @Optus Thanks but some of these case managers seem incompetent and stallimg actually fixing issues

  • ajl247 Aaron Eugol (@ajl247) reported

    @Wittyfan @Optus Hey mate, how are things at your end? My partner is still having the same issue. She can't send SMS longer than one standard message (as it never gets received by the receiver) and MMS messages are still delayed.

  • delan82 Delan Adikari (@delan82) reported

    @Optus Its past 8am and your auto comment on phone claims you are closed and cuts call. Same thing last night at 7pm. But you falsely advertise that between 7am and 8pm weekdays you are available for help calls

  • delan82 Delan Adikari (@delan82) reported

    @Optus This is what happens when you outsource customer service offshore to save money....useless, slow help