Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/29/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hope_d2704 Hope Douglas (@Hope_d2704) reported

    @Optus Will do. I’ve reached out to webchat many times to follow it up and I’ve still got no reply. I don’t know what else to do other than contact the ombudsman if I can’t get help here.

  • antivolone A. (@antivolone) reported

    @Optus Your chat service is still not working, and you never replied to me yesterday. You must be utterly hemorrhaging customers right now, huh?

  • PomeroyAndrew Andrew Pomeroy (@PomeroyAndrew) reported

    @GregHackett1 @VicRoads I too received confirmation from VicRoads… up until now I have not been notified by @Optus that my data was not properly secured by them. I was only a customer for 3 days… where do I register for the class action?

  • agirlnamedtayla Tay 🌈🦋✨ (@agirlnamedtayla) reported

    I’m convinced that the @Optus online chat “experts” do absolutely nothing when I ask for help. This is the second time someone has told me they have “fixed” my issue but absolutely bugger all was actually done.

  • rainbowgoose88 Lucy 🏳️‍🌈 (@rainbowgoose88) reported

    @Optus hey when are you guys going to replace your absolutely garbage 4G coverage with 5G in the Maitland area? So glad I got my data leaked for this quality.

  • mcdonellaussie mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported from Numurkah, State of Victoria

    @3AW693 So @VicRoads if I was an Optus customer who was told by Optus my license number was stolen (accessed) I do not need to do anything & you will automatically send me a sticker this year and a new license next year! I have no need to now access Vic Roads to request new license!

  • ElMuggs Muggs (@ElMuggs) reported

    Dear @Optus I haven't been a customer for over SEVEN YEARS. Why the f- did I find out today that you had my driver's licence and now I need a new one. They had better be one hell of a fine and compensation for such a serious breach of privacy.

  • jeccaward84 Jessica Ward (@jeccaward84) reported

    @Optus how Do I make a complaint abt the lack of reception in my area??

  • Azybuster112 Azybuster (@Azybuster112) reported

    @AllBiteNoBark88 I’ve never been with Optus and I recieved and email stating they are issuing me with a new number . I’m calling them tomorrow and questioning them on how was my information hacked when I never have used Optus . I can’t wait to hear their response to my question

  • ElMuggs Muggs (@ElMuggs) reported

    @Optus I used to be a privacy officer. There is ZERO reason to hold that information of a ex-customer for over two years - let alone over five!