Optus outages and service status in Hervey Bay, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 12 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Trend Trader (@SixG369) reported 19 seconds ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Kovac's (@YellowKovac) reported 46 seconds ago

  @Teh_Jkr @Optus I spent 2 hours taking to support to get the intro deals they have to save 30 bucks, but it's still insane how expensive it is when I don't need more data, especially since I lose reception in Melbourne

• 
  Gavin McKenzie (@gav_mck) reported 3 minutes ago

  @Telstra Telstra Doncaster failed and refused to help, I'll be lodging a complaint with the ombudsman in due course, duly note the outcome, you lost two decades long people to Optus, who were terrific in help.

• 
  coby hewitt (@cobyhewitt1) reported 3 minutes ago

  Nicky Winmar found guilty of DV so quick question does his statue at Optus get pulled down ?? This isn’t his first rodeo either

• 
  ǝllǝɥɔᴉɯ 🤷‍♀️ (@Mishelle0918) reported 9 minutes ago

  Two & a half hours on several chats with @Optus staff & still no resolve. This is fkn bullshit customer service when your staff “Frankie” has changed us to the wrong plan (for upgrade of modem).

• 
  Mike Smith (@Dog_Meat_Man) reported 11 minutes ago

  @TVTV494601 @OliverTrenchard Things can be free and still be awful. Back when Optus sport had the rights their app was great. You’d happily pay the $15 because it was a good service.

• 
  Rinat F. 🇦🇺 (@ronyspark) reported 13 minutes ago

  @tsport100 @Starlink We were with Optus for more than a year. Service was great, we’re lucky to have a tower nearby, but prices climbed up to $100 per month 😬

• 
  Dave [Jan/3➞₿🔑∎] (@davidjellison25) reported 14 minutes ago

  @VoteLewko @Starlink So called Hitler is killing it. **** Telsta and Optus.

• 
  Kamui (@SgtReapR) reported 20 minutes ago

  @Optus @Teh_Jkr Don’t be loyal anymore. You get nothing for being loyal, swap providers every chance you get. They all treat new customers way better than anyone long term. You could ring them and tell them you’re leaving but that’s a lot of effort that they don’t deserve.

• 
  Joel (@joelmuzz) reported 22 minutes ago

  @shadowfan198 Simply use VPN. Aus service providers have to keep logs of all your metadata, one day that is all going to leak (most likely Optus) and go on public record forever.