Optus Outage Report in Hervey Bay, Fraser Coast, Queensland

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

• 
  Grant Dewberry (@BigunitGrant) reported 57 minutes ago from Hervey Bay, Queensland

  Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Limbrick MP 🌸 (@_davidlimbrick) reported 2 minutes ago

  Why was Optus collecting passport numbers? And what sort of protections are there for medical records now that employers are collecting vax status? Emergency powers are ending soon. Employers still demanding vax status after this are all on their own. They should be worried.

• 
  Dawson Street (@DawsonStreet2) reported 6 minutes ago

  @Monocotyledon Without defending Optus, it wouldn't be surprising to hear that they've collated a bunch of info they probably don't need from bad legislation (to protect consumers) which has been exploited by an IT mishap. I wouldn't think the matter is systematic to call for a full review.

• 
  JazzMan (@JazzMan61684199) reported 7 minutes ago

  @stilgherrian Such poor service from Optus. Vic roads please let us change our licenses number before any Fraudulent activity happen. Such a stupid policy you have I'm place, makes no sense!

• 
  Terry Constanti (@tezlefty) reported 7 minutes ago

  @DrKate_Miller @emmaandollie @Optus I changed from Optus when their customer service dropped. Then swapped to newbie disrupts after Telstra also unhelpful when I needed help. Recommend Aussie Broadband for internet & bundles or Exetel for low cost mobiles. Both use Telstra and NBN networks .

• 
  Baxters (@baxters) reported 9 minutes ago

  Yes. @Optus is 100% responsible for the lack of security of their customer's personal, and valuable, private information. @Optus? YES. As a former customer, I want to know if they were still retaining MY information!?

• 
  ꕥNekoꕥ (@miss_neko_nadi) reported 9 minutes ago

  @katvic8080 @applepiestoday I left optus 4 years ago, I got an email today to say that my data was taken so I gave them a call and the agent said my account was flagged as data taken. I don't understand why why needed to hang on to my info after I left. Smh!

• 
  gailo (@thebiz_2) reported 10 minutes ago

  @Optus @RunnerSA18 you should have customer service 24/7 now because the app is not working !!!

• 
  Mama Goose (@sirbellabop) reported 12 minutes ago

  Oh fun facts. I've received two Optus bills since Friday. Still haven't been explicitly told about the hack. Happened to open my Optus app (to cancel my nbn account lol) and there was a banner up the top about it but... That's it? ******* ****.

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 15 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• 
  Dawson Street (@DawsonStreet2) reported 17 minutes ago

  @Monocotyledon Without defending Optus, it wouldn't be surprising to hear that they've collated a bunch of info they probably don't need from bad legislation (to protect consumers) which had been exploited by a an IT mishap. I wouldn't think the matter is systematic to call for a full review.