Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Bay, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Optus
Optus is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hervey Bay, State of Queensland
Latest outage, problems and issue reports in Hervey Bay and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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sonya 60
(@superbloomtape) reported
i cant work out how to activate my sim pls help @Optus
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am_watermelon
(@amaliamarsia) reported
I can’t watch Optus sport anymore until our next game I don’t need to be reminded by my teams mistakes and poor performance 🙃 lol I’m petty like that I don’t wanna hear it hahahahhahaha
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Brett Debritz
(@debritz) reported
Is Optus down?
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St3IIzy
(@Enhance27242927) reported
@optus fix my internet cntsss
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Brad Fitz
(@thebradfitz) reported
@Phil_goeds Had issues with Optus ages ago but I think they’re better now though
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Vito Marzullo
(@vitomarz72) reported
@Optus should be ashamed and how they treat customers and wont allow them to cancel services to join new providers. Optus have cut our services off over a week ago and have blocked us from moving to another provider when I'm out of contract. that's holding your clients to ransom
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Michael
(@Talej) reported
@cbiggins @Telstra Not working out any better than Optus then? For mobile I found Bel
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Optus
(@Optus) reported
@jacojac Hi Jack, just to clarify, if you have more than two services still on legacy plans (non-Optus Choice Plus plans), you can still share data amongst those two services, just not with the service that has been recontracted to the Optus Choice Plus plan. (1/2)
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Naomi Elle
(@naomi_t_81) reported
Good morning @Optus, we have a damaged UNI-D 1 port on our HFC NTD however UNI-D 2 is fine, what is the best way to transfer the service from UNI-D 1 to UNI-D 2 because I seem to be confusing some in your support team.
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Jack Jacobs 🏳️🌈
(@jacojac) reported
@Optus See the issue is you fail to highlight that until after the order is processed and the customer queries it. It’s deliberately misleading and deceptive. The fact that you made contact multiple times prior to approving the order and not once is it mentioned shows exactly that.