Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/07/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sewviolets Judy (@sewviolets) reported

    @EsseHunter @Optus I always feel I need a ****** before I ring support . It is almost as stressful as Centrelink

  • flick2001 Flick (@flick2001) reported

    @Optus Turning everything off and on again worked, I should’ve tried that first, thanks for your help!

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @smh @natassiazc In one locked down LGA - in the Carlingford area - many have not had Optus mobile internet or calls for days. Optus are saying they will fix within '10 working days'. There is a vulnerable ethnic population here who rely on communication!

  • redambition wearadamnmaskambition 😷 (@redambition) reported

    Hey @optus what’s the SLA for a tech support case allocated to L2 support? I think I’ve isolated what’s causing the issue but L1 keep telling me to wait for L2 to call me back.

  • lozkappa25 Lauren (@lozkappa25) reported

    @Optus Hi Jono, checked the outage site you suggested and it’s saying no outages in our area! But we have no internet! Both boxes just keep flashing!

  • nicola1charles Nicola Charles (@nicola1charles) reported

    Something big is happening August 2nd thru August 11th. I believe 5G will be coming on in Melbourne Vic. Why? I've received texts from Optus claiming service interruption for 48hrs at the same time as a Census letter requiring information about who "exactly" will be home Aug 10.

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @newscomauHQ In Epping carlingford NSW the Optus service has dropped to next to nothing for 3 days- we are in deep lockdown w vulnerable population of non English speaking background - no calls in or out. People can't communicate if they are sick. This isn't covid management.

  • lozkappa25 Lauren (@lozkappa25) reported

    @Optus What’s the number to call Optus to speak to someone about our outage! Hasn’t been working for more than 24 hours!

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported

    @ssharwood @NBN_Australia Hmmm, I get Optus notifications about NBN maintenance v. often, have never actually experienced any noticeable change let alone an outage. Granted many are overnight, & none of this is a strong predictor for what ur TLS/NBN experience will be.. But I'll be interested!

  • CookCumberland Lukes Army Support Sydney NSW@ (@CookCumberland) reported

    Does anyone else have issues with Optus,again?