Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 02/04/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • thataleesha ➰aleesha➰ (@thataleesha) reported

    me: my phone doesn’t ring or give any indication of a call. and then just shows me ‘missed call’ notifications several minutes later why?? optus: damn that sucks. our senior technical expert will call you back tomorrow. my phone: *missed call*

  • Anthony09618261 Anthony (@Anthony09618261) reported

    @Optus shame on you for convincing my dad, who in his 70s, that a 3 YEAR CONTRACT for an NBN service that is $10/mth more than market price is a good deal?!?!? There are vulnerable customer laws in place and surely you've crossed a line. @acccgovau

  • lizoluwi Liz Brown (@lizoluwi) reported

    @kevinperry I'm wondering. Its odd, but I am not getting text messages from myGov to log in (and I know they have the correct no. to text to) Might just be mygov overloaded, but yesterday had problems get texts from my daughter & she is on optus took ages to arrive.

  • apparition100 Apparition100 (@apparition100) reported

    @Optus I got a few sms from Optus saying my area will have internet outage Sunday, Monday and now also Tuesday from 7am-4pm. Now this is a bit of a concern for me as I don’t have Optus mobile hotspot and need the internet to do my work these next few days, what are my options?

  • JoyWood84120394 JoyWood (@JoyWood84120394) reported

    @GladysB Miss you Gladys. I’ve been a happy Optus customer for years 🤩

  • GBTSocScientist GailT (@GBTSocScientist) reported

    @Keep_Dem_Honest Ive left Optus too! Will never go back. Horrendous service (or lack thereof)!

  • MadPyro89 chris hunter (@MadPyro89) reported

    @Optus I can't see deleting it and rebooting my phone with fix the min requirements that has now been put in place all over 2 factor security! Between this and the poor reception out where i live i wouldnt recommend optus to anyone

  • karenlizwriter Karen Churchill (@karenlizwriter) reported

    @Optus I’ve spoken to several people at Optus and sent numerous messages. Thanks but am not interested in going through it all again. Optus knows my issue. Just fix it please?

  • w3b3d1g1 w3b3d1g1 (@w3b3d1g1) reported

    @GladysB Confirming I have just left Optus. Any business that hires an individual who corrupted the exact people they meant to represent has no place in a public service industry. A leopard does not change its spot. Shame @Optus. Corruption has no place in society.

  • kaestarrx Kaeface (@kaestarrx) reported

    @Optus what the hell is going on with the network in Campbelltown NSW? The network coverage map is way off! I can barely get 1 bar of 4g reception for MONTHS! I've been a long standing customer (10+ yrs) and unfortunately I'm tied to this contract! INVESTIGATE AND FIX THE ISSUE!!