Optus

Optus Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/12/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • srzizu Sandra (@srzizu) reported

    @albericie @Optus I cancelled Foxtel recently and the experience was traumatic. I was repeatedly grilled as to why I was terminating an account I had opened 22 years ago. When I told him, he refused to accept it. I had never been rewarded for loyalty and now it as if foxtel had done me a favour.

  • truthful_100 TruthfulOne (@truthful_100) reported

    @albericie @Optus I tried to cancel online then on the phone. The tech still turned up. When i complained they had a record of the chat that proved i cancelled and was refunded the money

  • JSAustralia TotallyObjective (@JSAustralia) reported

    @albericie @Optus 25m? Guess what I was on live Chat with Telstra for more than 3 months to sort out a billing issue

  • albericie Emma Alberici (@albericie) reported

    I've been trying to cancel an installation appt with @Optus all day. First I tried with the chat bot no luck with a call back. On phone with a "consultant" in Phillipines now who says she doesn't think it's possible to cancel. I've been on this call for 25 mins already. Why?Why?

  • linuxbsdpirate ¢няιѕ м¢gιмρѕєу-נσηєѕ (@linuxbsdpirate) reported

    @albericie @Optus I'm with Optus. I declared war on them. They're hopeless. I can't even watch a video in HD. I'm stuck on speeds slow enough to barely deliver SD.

  • BillyBeeDub Bill Bee-Dub. (@BillyBeeDub) reported

    @albericie @Optus I have really disliked any interaction I have had with Optus. Once you're up and running, they're fine but heaven forbid you need to relocate or you have a technical difficulty. That's when you get taken down into their nasty little hall of broken mirrors.

  • rrogerramjet 2021 is 2020 on replay. (@rrogerramjet) reported

    @albericie @Optus only 25 minutes?? 1st world problems..

  • ConcernedOzzi concerned citizen (@ConcernedOzzi) reported

    @albericie @Optus Optus about 10 years ago turned to crap, they don't even care if you leave them now.

  • JenRoss2009 Jen Ross (@JenRoss2009) reported

    @albericie @Optus Telstra is way worse! Took a month to get someone to help me cancel a duplicate service. The bot sent me in circles, phone line redirected me to online chat, online chat person overseas was incentivised to make me keep the service. In the end I had to stoop to tweeting at them!

  • kshivana Kayla Shivana | Cruelty-Free Blogger (@kshivana) reported

    @Optus I've been having internet connection problems for days now. What is going on? I can't rely on my data 24/7.