Optus

Optus Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Avondale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Avondale, Lake Macquarie Shire, State of New South Wales 11/07/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (6%)

    E-mail (6%)

Community Discussion

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Optus Issues Reports Near Avondale, State of New South Wales

Latest outage, problems and issue reports in Avondale and nearby locations:

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • shahzadsk Shahzad Karamally (@shahzadsk) reported

    @Optus can you please provide an update on the roaming issue? No service for almost a day!

  • bozwhite Boz (@bozwhite) reported

    @PolettiSteven @RunThemMemes The ones with the issues to P+ I say didn't we experience teething problems with Optus sports and kayo before in their first 12 months. As the saying goes Rome wasn't built in a day

  • luvallkorea luvallkorea 😷 (@luvallkorea) reported

    @Optus The website says technical support line opens 8am. But the number keeps saying its closed! No internet. No action. Please help.

  • chris_agrios Chris (@chris_agrios) reported

    Anyone tried getting service from the @Optus messaging service? Absolute joke. Can some from @Optus contact me please?

  • tv_faure paul faure (@tv_faure) reported

    Problems with @Optus getting online? Support is only online! Great joke! 24/7? 6 hrs after I sent msg via sms.

  • ozwelshcobs Mona Helmgens (@ozwelshcobs) reported

    @Optus half a day trying to stop you from over charging me for a device I have already paid for and no one wants to fix it 100 min on phone still no fix. Dont use optus the service is **** and they will over charge you.

  • Krisalis87 Kristy Loquitur (Perth, AU) (@Krisalis87) reported

    @Magpie1954nBird Maybe add what the issue is? If it's their customer service, there are other providers who use telstra towers. If it's the reception that's the issue, check the optus coverage map online, then get a cheap pre-paid sim card to test at home before you actually move your number.

  • emmzerell Emma (@emmzerell) reported

    @Optus can you please fix your deal in Bendigo, kennington and main streets are 1 bar of 3G for 5 months now, this is a joke! #optus fix your service.

  • bottomcub87 random brisbane fur (@bottomcub87) reported

    @liquidparanoia @tuppaware A nominal saving on electricity (transferring from Origin). I save like 9.99 a month on the internet. If I hate their internet I’ll just go back to iinet. And their mobile is on the Optus network. We’ll see. It’s mostly a temporary savings measure. I can always change again :)

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus Do even care that you have customers waiting for help on the app ?