Optus

Optus Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Avondale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Avondale, Lake Macquarie Shire, State of New South Wales 05/11/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Avondale, State of New South Wales

Latest outage, problems and issue reports in Avondale and nearby locations:

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JWsznn JW (@JWsznn) reported

    @liIqeep @spinbotters @Optus this chais guy got into your customer support and got a free iphone

  • DerHerzog DerHerzog (@DerHerzog) reported

    @Optus I have been trying to deal with an issue for weeks. No one will return my call, I can't contact anyone, I get transferred into the ether. My "case manager" is MIA. I can't believe how unbelievably incompetent Optus is!

  • yerqez yerqez (@yerqez) reported

    anyone with optus net completely down , got a cashy in 50 mins and cant play ffs

  • ShannonCarr_7 Shannon Carr (@ShannonCarr_7) reported

    @Telstra no phone support at night for phone issues. Some of the worst customer service I've experienced. What's meant to be a easy phone upgrade with esims has now gone on for 6hours on your silly app chat... time to go back to optus I think

  • yochichi9 yochichi (@yochichi9) reported

    @Optus This is an old issue. I swapped to Telstra because of Optus terrible incompetence. Telstra had it done easy peasy.

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @franksting I have included phone calls on Optus but don’t actually make phone calls anymore. International calls usually terrible quality and high latency compared to the IP based overlays

  • Cindy6686 CYNTHIA 🇦🇺 (@Cindy6686) reported

    @Optus If possible, don't use Optus. Their webmail never works properly. It's slow and is always malfunctioning. Complaining never works either. #Optus

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    I thought @Telstra and @VodafoneAU was unfavourable communication companies but in blocking me because they couldn't face reality that they make false promises, they don't take responsibility for their own errors etc #Optus is #unfavourable & @singtel is ok with this.

  • btckr Barry Tucker (@btckr) reported

    @pwwingman I have a crappy $39 mobile with Optus. It's a good clock, calendar & calculator but the phone service seems to hv bn handicapped. Can't link to internet, can't send or receive texts, can't phone Canberra, eg. Most of the time I leave it turned off.

  • _Michelangelo__ Michelangelo - we did it. 🇺🇸 (@_Michelangelo__) reported

    @Optus Don’t get yourself in a contact, especially with Optus. Their customer service is absolutely horrendous, is like they don’t care and aren’t afraid to show it. Buy it outright and get a much cheaper plan, many available, same coverage, month to month basis.