Optus

Optus Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Avondale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Avondale, Lake Macquarie Shire, State of New South Wales 12/01/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Avondale, Lake Macquarie Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Central Coast.

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City Problem Type Report Time
AustraliaCentral Coast E-mail
AustraliaCentral Coast Internet
AustraliaNewcastle E-mail
AustraliaNewcastle Total Blackout
AustraliaNewcastle Phone
AustraliaCentral Coast Internet

Community Discussion

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Optus Issues Reports Near Avondale, State of New South Wales

Latest outage, problems and issue reports in Avondale and nearby locations:

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pamelaruth27 Pamela Dempster (@pamelaruth27) reported

    @Optus came home from work and home internet not working. THIS IS HOPELESS AND UNACCEPTABLE- WHY WHY WHY?????

  • Phil951064631 Phil (@Phil951064631) reported

    @Optus 24 March I closed my account, I was then charged incorrectly (which was refunded). Despite logging a complaint 2 April I have been incorrectly been charged again, can someone please help me resolve this?

  • aurorastormG3 🥶 polar bear 🦋 build love 🌈 🇺🇦 🏳️‍⚧️ (@aurorastormG3) reported

    @Optus May be? For half the morning I only had 3G coverage. I have an issue with your service. I have 3 more days to find out if your team has managed to resolve the problems. Delays in receiving text msgs. Missed calls. Extremely slow internet access. Not impressed

  • Jenvier Jenn Chen (@Jenvier) reported

    Is Optus down again

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉 (@redruby17) reported

    Hi @Optus - before upgrading plans I could also see a prepaid service on my account. I just logged in to check on that prepaid service but I can’t see it. How do I add it back?

  • up_fem FedUpFem 💜🤍💚 💉 🟥 (@up_fem) reported

    @Optus is down yet again in 3194

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • bazmorgan_ Baz (@bazmorgan_) reported

    Explain @Optus why I haven’t had service for 40+ hours absolutely ridiculous

  • MariaCo84657274 Maria (@MariaCo84657274) reported

    @Optus has the worst service. I have a payment plan. I made the payments, today my service got cancel and the service customer doesn’t work. Good one

  • nickspilly Nick (@nickspilly) reported

    @Optus texts that I send r getting to their recipients a day later. That is not acceptable. Honestly. I pay for a service that I'm not getting.