Optus

Optus Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Avondale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Avondale, Lake Macquarie Shire, State of New South Wales 02/11/2025 00:50

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Avondale, Lake Macquarie Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Total Blackout
AustraliaNewcastle Phone
AustraliaCentral Coast Internet
AustraliaCentral Coast Phone
AustraliaNewcastle Internet
AustraliaHolmesville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Avondale, State of New South Wales

Latest outage, problems and issue reports in Avondale and nearby locations:

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • lumbers1978 jem (@lumbers1978) reported from Central Coast, State of New South Wales

    hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cameronwilson cammyboo KC (@cameronwilson) reported

    re #OptusHack reforms, both these things can be true: 1. government regulation meant that Optus is keeping more data than is necessary to track crime. 2. Optus hoarded data beyond what was required; data hyper-collection should be cracked down on or disincentivised

  • Borgus17 Sammy 🇦🇺🇲🇹 (@Borgus17) reported

    As a customer effected by the Optus breach, I want everything stolen from me changed. Licence, Medicare and passport, and I ain’t paying a cent. Shouldn’t even be a discussion ffs

  • moconnor_00 Martin O'Connor (@moconnor_00) reported

    The line up at Service SA to get new drivers license due to @optus cyber attack is insane.

  • civilengineer civilengineer (@civilengineer) reported

    @tazgecko @ownedbyhoundies @hughriminton I have been with them for years. Still no contact, no reassurance, no advice. Just ignorant silence. Day after day. Funny, when my internet connection went down for 5 minutes 2 days ago Optus emailed promptly offering help that was by then not needed. What are they good for?

  • prolax Jordan (@prolax) reported

    @Jeremy_Kirk have you heard anything re: Optus prepaid customers? I used to be on Optus as a prepaid customer, no email was needed, but gave passport # for verification. I have not heard a peep from Optus as they don't have my email, and I can't log in as I'm no longer with Optus. Crazy.

  • strangerous10 stranger (@strangerous10) reported

    Stephen Jones tells Optus to fix their ****: “This is Optus’ mistake, this is Optus’ stuff up.” “There’s a lot of things that Optus should have done better & should have done quicker.” Demands Optus: “Do the right thing by their customers” & compensate them appropriately.

  • TjornSibma Tjorn Sibma MLC (@TjornSibma) reported

    The @MarkMcGowanMP cheap and sordid decision to sell Perth Stadium's naming rights to @Optus is looking even more terrible now. The contract should be annulled at Optus' expense and the original PERTH name restored #wapol

  • SC21012022 S C (@SC21012022) reported

    @LeppardAnthony @AnnastaciaMP @TMRQld You can check the data yourself Optus still hasn’t closed the API, login to your account and you can access all information Optus has stored in beautiful plain text Date of birth wasn’t captured from what I can see as it’s salted (encrypted) Unfortunately accountability is key

  • bmcevoy Ben McEvoy (@bmcevoy) reported

    @SamTrevor380 @domknight @Optus They're required by law to store for up to 6 years after you stop being a customer, in the name of "national security"

  • dwightwalker Dwight Walker (@dwightwalker) reported

    I can't use @optus my optus app as I am a past customer and do not have an active account so can't contact Optus via chat on app re #databreach - more muddle