Optus Outage Report in Glen Iris, Stonnington, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (59%)
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Phone (15%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
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Internet | |
| Melbourne |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Stephen McDonald
(@sbmcd) reported
from
Melbourne, State of Victoria
@Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.
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Scruff_Around_the_Edges
(@Scruff_Edges) reported
from
Melbourne, State of Victoria
Wtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.
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Time Traveller then/now
(@PetraElliott) reported
from
Melbourne, State of Victoria
@davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall
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Karan White 🌱
(@karan_white_) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.
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Daniel Bowen
(@danielbowen) reported
from
Melbourne, State of Victoria
I was an Optus broadband customer until 2019. No contact from them yet. Wondering if I’m safe or not.
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!
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Justin Jones
(@justinjonesblog) reported
from
Melbourne, State of Victoria
It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@somewherein84 Or insta! I saw a woman yesterday who blamed Dan for Penny Wong requesting Optus pay for the replacement passports etc 🤯I shouldn't have lowered myself to her level but I couldn't help myself
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Chris Quirk
(@Chrisquirk) reported
from
Melbourne, State of Victoria
@saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.
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@kelseyvh
(@kelseyvh) reported
from
Melbourne, State of Victoria
Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.
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Nick Wong AU/MEL
(@methylnick) reported
from
Melbourne, State of Victoria
@AntoBeck @Optus Damn. I did not get this. 😭
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Brian Humphries
(@rocky1622) reported
from
Melbourne, State of Victoria
@lynlinking @WgarNews L am glad not Optus customer
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Bo Reidler
(@2020digging) reported
from
Melbourne, State of Victoria
@abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.
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Andrew Watson
(@tmwwthere) reported
from
Melbourne, State of Victoria
10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action
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Niko
(@nick_komo) reported
from
Melbourne, State of Victoria
@MrXBob @Matt92644813 @9NewsMelb Hmm i would of thought CEOs on the big bucks had some influence into important decisions. Anyway you are getting a bit too aggressive for a non optus customer. So move on 🙋 #OptusHack
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Morabeets 🇺🇦
(@morrisd3_dm) reported
from
Melbourne, State of Victoria
@DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
@sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.
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Rebecca Powell
(@rebeccajpowell) reported
from
Melbourne, State of Victoria
It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kuljit
(@KuljitParmar) reported
@Optus How long you think it take reply even you are experiencing a high volume of messages? Waiting from 4 days for message reply. Raised complaint on website then I got call after 3 days. Still waiting for chat. And guy said that you should have called😬
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CHANCΞS
(@7Chancess) reported
@Optus yeah mad, your service was trash before flooding
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Optus
(@Optus) reported
Optus customers in QLD and Northern NSW may experience service disruptions as a result of extreme weather. We are working to ensure continuity of services, with more than 50 sites currently impacted. In the instance of an emergency, customers should still dial 000. (1/2)
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🌻 ᴮᴱᴍ2⁷ 🧈· 방탄 is 나의 소확행 🌼💜
(@sugagotjamz) reported
Is it just me or is everyone finding Optus mobile and internet coverage a bit finicky across the week? I am mainly in Melbourne CBD, but services has been poor or slow to say the least. Even got the no service sign at times on my Galaxy 20+
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Kintiq
(@kintiq) reported
@Optus Unfortunately the Optus DM team has very limited understanding of the customers problem and severely limited solution - the old unworkable advises. I strongly believe Optus needs to have a dedicated cell to help stopped Spam calls & Phishing messages - save $M lost by Aussies.
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andy lai
(@andylaiz88) reported
@Cloudsurfermime Optus are the worst.
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Crowbar Jones 🐻
(@gomichild) reported
@redruby17 @Optus You poor thing this is dreadful 😞
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Kuljit
(@KuljitParmar) reported
@Optus Such a horrible customer service. Started customer chatting 24/02/2022 for a issue and was told get reply in 1 hour due to covid and today is 28/02/2022 still Waiting for reply. Oh come on Optus stop blaming covid for such a bad attitude. Definitely two of my numbers migrating.
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Optus News
(@OptusNewsRoom) reported
In the instance of an emergency, customers should still dial 000. Where there is a mobile service outage during an emergency, Optus recommends television, radio, the internet and emergency services as vital sources of information in such situations.
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Keith
(@dorman_keith) reported
@Optus you guys are so lucky you have the premier league. I would cancel in a heart beat.