Optus Outage Report in Glen Iris, Stonnington, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	7 days ago
Melbourne	Wi-fi	7 days ago
Melbourne	Internet	8 days ago
Melbourne	Internet	11 days ago
Melbourne	Internet	12 days ago
Melbourne	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  Trung Ly (@Trung2013) reported 2 minutes ago from Melbourne, Victoria

  Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.

• 
  Vap0urz (@vap0urz) reported 3 minutes ago from Melbourne, Victoria

  Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible

• 
  Baethan Mullen (@BaethanEnergy) reported 3 minutes ago from Melbourne, Victoria

  @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

• 
  Eileen B Kenny (@eileen_1956) reported 14 minutes ago from Melbourne, Victoria

  @Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.

• 
  Mark Farrelly (@MFarrellyphoto) reported 16 minutes ago from Melbourne, Victoria

  Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus

• 
  Eileen B Kenny (@eileen_1956) reported 17 minutes ago from Melbourne, Victoria

  @Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌

• 
  Daniel Cherny 📰 (@DanielCherny) reported 21 minutes ago from Melbourne, Victoria

  The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.

• 
  Thomas Bailey (@mr_thomas_bee) reported 23 minutes ago from Melbourne, Victoria

  .@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.

• 
  Rob Findlay (@robfindlay) reported 25 minutes ago from Melbourne, Victoria

  @Optus Internet at my place is non existent and I can’t even get onto your support team

• 
  Steve Scicluna (@stevescicluna) reported 28 minutes ago from Melbourne, Victoria

  @phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.

• 
  Eileen B Kenny (@eileen_1956) reported 31 minutes ago from Melbourne, Victoria

  @Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.

• 
  Christopher Choi (@chrisbchoi) reported 33 minutes ago from Melbourne, Victoria

  @Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable

• 
  Amber [HGG] (@Uberstooks) reported 35 minutes ago from Melbourne, Victoria

  @Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.

• 
  Eileen B Kenny (@eileen_1956) reported 38 minutes ago from Melbourne, Victoria

  @NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌

• 
  lesposen (@lesposen) reported 39 minutes ago from Melbourne, Victoria

  @playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole

• 
  Eileen B Kenny (@eileen_1956) reported 45 minutes ago from Melbourne, Victoria

  @NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡

• 
  Kelly Sargison (@kelly_sargison) reported 58 minutes ago from Melbourne, Victoria

  @Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯

• 
  Bron Flutterby (@BFlutterby) reported 58 minutes ago from Melbourne, Victoria

  @Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'

• 
  Paul Maric (@PaulMaric) reported 59 minutes ago from Melbourne, Victoria

  @trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.

• 
  Paul Montgomery (@m0nty) reported 59 minutes ago from Melbourne, Victoria

  Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  samira (@samirasamatalis) reported 4 minutes ago

  my mum flew to malaysia 3 weeks ago for a medical emergency to support my baby cousin and left my brother and dad behind in sydney, anyways optus stopped working at the house and my brother messaged me to ask mums full name and her birthday, and i just cannot

• 
  Initially NO (@initiallyno) reported 5 minutes ago

  Independent Journalism Australia Intercorporate cartel, co-con transmitters included IGA store threat & menace to 'shut down telstra same as optus'; and 'take over Australia's wiring systems information'; then other threats of hazards, while the electronic weapons were fired.

• 
  ProThought (@ProThoughtTM) reported 6 minutes ago

  @PnKllr There is definitely something wrong in my area too. Both mine and my wife’s signal are down to one bar. After being perfect for years. Optus simply won’t listen

• 
  Robert Campbell (@donkzilla) reported 6 minutes ago

  @AlboMP @CharlesMichel @vonderleyen Perhaps pickup some tips on how to run a coherent cyber security standards policy for Australia? It's a national security issue. EU GDPR standards protect the privacy of EE citizens. Stop taking national security advice from the NSA. Look where that got us (Optus/Medibank).

• 
  Impa (@ImpaRae) reported 9 minutes ago

  @CommBank Hi CommBank. It looks like my card was used fraudulently for trading but I've never traded in my life. Have locked card. I was an Optus customer so I'm a bit concerned.

• 
  Kylie W 🇦🇺 (@aussiemum30) reported 10 minutes ago

  So to anyone under contracts with @optus or #foxtel please be aware when transferring to another provider, changing or cancelling devices, or upgrading be sure they cancel your old account before they start you on a new one. #collectionagencies suck when your not at fault.

• 
  Blind Trust no Blind Faith (@NoFixedAddress) reported 13 minutes ago

  @AllBiteNoBark88 @Optus Amaysim use the optus network and just REDUCED their rates!

• 
  Dale Brown 🇦🇺 (@DaleBrown98) reported 16 minutes ago

  @Riskit4TB Yikes i thought the Optus breach was bad, but at least that was just my Drivers license number. Medibank literally looks like they left the door open 😬

• 
  Big bird (@Bigbird32392741) reported 17 minutes ago

  @Optus you’ve recently had a hack & you already have digital iD solution?that’s Records stored digitally & your solution is a digital ID really? That would mean you would have all our data stored to cross check so it’s counter intuitive-we do t want China Surveillance control !

• 
  Doylieboy Gaming 1 (@1Doylieboy) reported 17 minutes ago

  @Optus I need help with my service but your call centre keeps disconnecting my calls. Please help.