Optus outages and service status in Glen Iris, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	18 days ago
Melbourne	Internet	20 days ago
Melbourne	Phone	25 days ago
Melbourne	Phone	27 days ago
Melbourne	Internet	1 month ago
Melbourne	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  Gerry Atrick (@kapokmeatant) reported 24 seconds ago from Melbourne, Victoria

  So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

• 
  Winston Appleyard 🌈 (@WAppleyard) reported 1 minute ago from Melbourne, Victoria

  @alisoncroggon As I am also an Optus customer I await..

• 
  valesirexa 🔻 (@valesirexa) reported 6 minutes ago from Melbourne, Victoria

  Think I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me

• 
  Mick ⚠™ (@mikemoran19) reported 13 minutes ago from Melbourne, Victoria

  @Optus service is absolutely appalling today, who's fallen asleep in there?

• 
  Michael Carmody (@EmJaeCaer) reported 16 minutes ago from Melbourne, Victoria

  @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

• 
  Colin R Buckley (@Colinbucks12) reported 16 minutes ago from Melbourne, Victoria

  @macsween_prue @Qantas @AlboMP Optus have been on the campaign for ‘Yes’ for many years. Let’s hope you are with any other tele service provider. Will keep you in the loop about other orgs. who flagrantly promote the ‘yes’ case for the referendum.

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 18 minutes ago from Melbourne, Victoria

  @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

• 
  Juls Torres (@julieptorres21) reported 23 minutes ago from Melbourne, Victoria

  What's up with @Optus? NO SERVICE AGAIN! 😡

• 
  Bo Reidler (@2020digging) reported 24 minutes ago from Melbourne, Victoria

  @abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.

• 
  Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported 31 minutes ago from Melbourne, Victoria

  Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 34 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  troiboi 🤨 (@Troiboi) reported 34 minutes ago from Melbourne, Victoria

  @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 37 minutes ago from Melbourne, Victoria

  @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

• 
  Mick (@mikjcal) reported 38 minutes ago from Melbourne, Victoria

  @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

• 
  Baz (@bazhousecat) reported 43 minutes ago from Melbourne, Victoria

  If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.

• 
  Cam Denham (@camdenham) reported 44 minutes ago from Melbourne, Victoria

  Hey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.

• 
  Time Traveller then/now (@PetraElliott) reported 44 minutes ago from Melbourne, Victoria

  @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

• 
  Wendi🔆Li (@WendyLiwendi) reported 47 minutes ago from Melbourne, Victoria

  @KateMannell As an Optus customer I’ve received their alert email but dunno what I as an individual could do 🥲

• 
  Adam Gemmell (@raymond3020) reported 53 minutes ago from Melbourne, Victoria

  @optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 58 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aberrant Gentile (@AberrantGentile) reported 6 minutes ago

  @nemagovau If i receive the alert on the phones i had to replace because they couldn't call one number on one network that i don't use, "000" on Voda network. Then i want those phones imei numbers reinstated on the Telstra & Optus, that i have sims for. The public/private partnership scam

• 
  Dave (@Dave87990998) reported 6 minutes ago

  This season 80% games played in Optus which advantage but Saturday no advantage also most games u have been down till half-time so first find out why first half os weak and second half ur strong what is happening in the beginning @freodockers

• 
  Freopics_ (@freopics_) reported 6 minutes ago

  Heading to the soccer tonight. I have photographed and seen a few games but never at Optus. Going to be cold 🥶

• 
  ramrod (@Corlett3jays58) reported 8 minutes ago

  @KatyKray73 In the event of a global war, data centres will be prioriy targets for bombs, missiles, and emp nukes, because.... These data centres will control everything. Ffs, telstra and optus outages caused enough disruption, imagine a total testra and optus blackout, multiply that by 100

• 
  Lister (@exRSaddict) reported 8 minutes ago

  @IanBatchelor11 @australian i worked for origin this exact issue was raised as an issue my manager ( who was at Optus when they had the databreach) said it wasn't an issue

• 
  Kenny Such (@KennySuch4) reported 8 minutes ago

  @Markedw But WCE aren't going to be playing. If you want that feeling, just hang around Optus ..... much cheaper 🤭

• 
  saint_ted (@saint_ted3) reported 12 minutes ago

  @Woodygocats59 @TonyShepherd4 Didn't happen with the Optus outage. 000 was unavailable for hours and nobody including Optus seemed to know it was still unavailable. Learn from pervious failures champ. FFS, what plane was the communications minister on this time?

• 
  Emma’s Last Stand (@EmmasLastStand) reported 13 minutes ago

  Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

• 
  Dave (@Dave87990998) reported 14 minutes ago

  Circle clearances zero all demons bcoz one on one is ****.picket must be tagged.after ruck work Jackson or Cox must run with Gawn.But overall **** with this u cant win finals in MCG may be in Optus stadium @freodockers

• 
  Optus (@Optus) reported 14 minutes ago

  @testtt45ubvhgg Hi there, sorry to hear that you are having trouble logging into your account. If you are referring to your My Optus app or My Account log in, typically too many incorrect password attempts will block your account for 15 minutes. If you don't remember the password or if you are unsure, please try resetting your password before attempting to log in again. If you have any questions regarding this or need assistance, please send us a Direct Message, so we can assist - Jay