Optus outages and service status in Glen Iris, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	4 days ago
Melbourne	Internet	6 days ago
Melbourne	Phone	11 days ago
Melbourne	Phone	13 days ago
Melbourne	Internet	24 days ago
Melbourne	Phone	30 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  Rebecca Powell (@rebeccajpowell) reported 5 minutes ago from Melbourne, Victoria

  It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

• 
  Danie Petzer (@petzer_danie) reported 9 minutes ago from Melbourne, Victoria

  @Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.

• 
  Matt (@supremeturnip) reported 12 minutes ago from Melbourne, Victoria

  @Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)

• 
  *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported 13 minutes ago from Melbourne, Victoria

  Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

• 
  doc eggbert (@doc_eggbert) reported 14 minutes ago from Melbourne, Victoria

  @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

• 
  Shane Bryan (@ShaneBryan_IT) reported 15 minutes ago from Melbourne, Victoria

  I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.

• 
  troiboi 🤨 (@Troiboi) reported 20 minutes ago from Melbourne, Victoria

  Why is the @Optus tech support service getting worse?

• 
  *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported 29 minutes ago from Melbourne, Victoria

  Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.

• 
  Tejashree Kangutkar (@DrTejashreeK) reported 31 minutes ago from Melbourne, Victoria

  @Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 35 minutes ago from Melbourne, Victoria

  Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus

• 
  Snjezana (@Snjezdamajana) reported 41 minutes ago from Melbourne, Victoria

  @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

• 
  John Ryan (@sitegeister) reported 42 minutes ago from Melbourne, Victoria

  Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.

• 
  Stephen McDonald (@sbmcd) reported 43 minutes ago from Melbourne, Victoria

  @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

• 
  Julie-Anne Adams (@Bunba) reported 46 minutes ago from Melbourne, Victoria

  @Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

• 
  Essendon FC - The Rebuild (@EFCRebuild) reported 48 minutes ago from Melbourne, Victoria

  @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

• 
  Vamsi Mithun (@VamsiMithun) reported 52 minutes ago from Melbourne, Victoria

  @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

• 
  🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported 54 minutes ago from Melbourne, Victoria

  @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

• 
  Richie_Night Owl (@richardmelb05) reported 56 minutes ago from Melbourne, Victoria

  In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported 57 minutes ago from Melbourne, Victoria

  Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

• 
  Juls Torres (@julieptorres21) reported 57 minutes ago from Melbourne, Victoria

  What's up with @Optus? NO SERVICE AGAIN! 😡

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clayton Oliver sympathiser (@dlesk18) reported 2 minutes ago

  @rossivision Optus Stadium is elite but getting in and out of it sucks.

• 
  chud domain crossing (@zuckerbinjain) reported 4 minutes ago

  @FelixCLC_ What's been the biggest problem you've faced using Optus with hardware design ?

• 
  A ROGAN THING (@adrogdesigns) reported 7 minutes ago

  @iisancs @Optus every two months? mine stops every Two hours, WTF @Optus im tired of this ****, one week will be ok, then next, every two hours it just stops working for for 10 minutes then start again, and its the neighbours having the same issue it s not just me, Dort ya **** out.

• 
  Rob Ryan (@Berts_Folly) reported 9 minutes ago

  @CharlesSzulc Telstra will appear before a Senate inquiry into its outage, starting next Friday. Senator Henderson is involved in the (apparently ongoing) Optus one. It'll be be interesting if she now asks questions of Telstra, as will be forthcoming media reports.

• 
  John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported 11 minutes ago

  @FranMooMoo And everyone thought Optus was bad when it happened, this was a software glitch, how do we know it wasn't aa hacker?

• 
  James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reported 12 minutes ago

  Telstra network issues rumble on in qld. Messages delayed Calls dropped. How's Optus & Vodaphone doing?

• 
  Ancient Tiger (@TigerAncient) reported 13 minutes ago

  @TonyShepherd4 As the shadow minister for emergency communications it is great she tested the system. It was supposed to switch to another network (e.g. Telstra to Optus) in case of an outage of one of them. That didn't occur and she found a fault there. I expect my elected parliamentarians to test the systems they have a portfolio of. By the way, as soon as Teltra asked her not to test it again, she stopped. Good try there, though, but again, you landed well short of common sense.

• 
  dick_taylor (@dick_taylor) reported 16 minutes ago

  @VoteLewko On my mates farm in the coast they have redundancy (Starlink) & anothet mate who runs ASIC’s infrastructure says they have always had both Telstra & Optus to try & avoid over reliance on a single network. So if farmers & some federal bureaucrats know this why don’t Victoria’s?🤡

• 
  A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported 21 minutes ago

  @MikeCarlton01 @Telstra That would be vodafone followed by optus and then telstra. Before anyone comes after me, vodafone went down for several months in 2010/2011, optus had a data breach in 2022 that affected nearly 10 million customers. Telstra just inconvenienced people.

• 
  Andrew Donnellan (@ajdlinux) reported 24 minutes ago

  @roodave didn't Metro in Melbourne get hit by an Optus outage a couple of years back?