Optus Outage Report in Glen Iris, Stonnington, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	10 hours ago
Melbourne	Internet	8 days ago
Melbourne	Wi-fi	8 days ago
Melbourne	Internet	9 days ago
Melbourne	Internet	12 days ago
Melbourne	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  Bird 🅱️⭕️ℹ️ (@RandzyBirb) reported 4 minutes ago from Melbourne, Victoria

  @Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡

• 
  Susan Luber (@tiges_rule) reported 4 minutes ago from Melbourne, Victoria

  @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

• 
  Muhammad Zafar (@xafarr) reported 5 minutes ago from Melbourne, Victoria

  Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice

• 
  Paul_In_Melb (@Paul_Coniglio) reported 8 minutes ago from Melbourne, Victoria

  @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

• 
  Adam Thompson (@AdamTho88718953) reported 9 minutes ago from Melbourne, Victoria

  @Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!

• 
  Andrew B Coathup (@abcoathup) reported 14 minutes ago from Melbourne, Victoria

  @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

• 
  Adam Thompson (@AdamTho88718953) reported 19 minutes ago from Melbourne, Victoria

  @Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!

• 
  li 🤷🏻‍♀️ (@li_dpq) reported 19 minutes ago from Melbourne, Victoria

  Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼

• 
  Adam Thompson (@AdamTho88718953) reported 20 minutes ago from Melbourne, Victoria

  @Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.

• 
  Mark Gambino 🗿 (@timewaster2000) reported 21 minutes ago from Melbourne, Victoria

  It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

• 
  Daamon Parker (@daamon_parker) reported 22 minutes ago from Melbourne, Victoria

  @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

• 
  Vladdy Van Savage (@VladdyB) reported 38 minutes ago from Melbourne, Victoria

  Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless

• 
  Susan Luber (@tiges_rule) reported 40 minutes ago from Melbourne, Victoria

  @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

• 
  John Kovac (@thealien_earth) reported 41 minutes ago from Melbourne, Victoria

  @Peter_Fitz @VodafoneAU Start every Pin number with # blows the crooks out of the water. And thanks, have been contemplating leaving @Optus (long time customer) for @VodafoneAU Am getting very crap deal compared to what #Vodaphone advertises. Interesting!!

• 
  Bornadog through and through (@Doggiesman) reported 45 minutes ago from Melbourne, Victoria

  @ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line

• 
  g1nchy 🗨️ (@G1NCHY) reported 51 minutes ago from Melbourne, Victoria

  Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was

• 
  एनोनिमस (@abhi_khandu) reported 56 minutes ago from Melbourne, Victoria

  In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo

• 
  Vladdy Van Savage (@VladdyB) reported 56 minutes ago from Melbourne, Victoria

  Optus can suck a bag of *****!😡😣😡😡😡 Utterly Useless Company with lazy ass customer service

• 
  helen drinoczky (@scousehelen) reported 58 minutes ago from Melbourne, Victoria

  @Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠

• 
  POONAM (@poonamjsamant) reported 60 minutes ago from Melbourne, Victoria

  @Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Raven (@The_R_a_v_e_n) reported 3 minutes ago

  @optus my god you suck complete ***. Worst internet provider ever. Wasted 3 hours during the week to transfer an internet subscription to another address. Not working today. Of course. Spend 1 hour talking to India. “Activations team aren’t working today”…FML & **** YOU @optus

• 
  Sally Fletcher (@sj_sally) reported 9 minutes ago from Sydney, New South Wales

  @Optus been trying to log into your app to fix a tech issue no internet and access online messaging with no success please help

• 
  Dazz (@DarrenAbb) reported 17 minutes ago

  No @Telstra ! And both Optus and Telstra use Spark in NZ which implies its a Telstra issue

• 
  lauren 🌚 (@laurennkara) reported 18 minutes ago

  only bad thing that happened tonight was some lady acting like i was responsible for how concerts were run at optus ??? like excuse me ma’am im just here to sell people shirts

• 
  chirag dave (@lost8oy) reported 19 minutes ago

  @VodafoneAU We are Vodafone's customers from last 12-13 years, i have been using the service way before you bought 3. Recently we were told to leave if we're not happy with what's on offer and go to @Optus because they provide better deal and you can not match.

• 
  Kath (@Kathblue) reported 19 minutes ago

  @MagpiePants I think Optus are **** at the moment. Well more ****. I did get an text last night saying they are upgrading the network. I’m thinking that’s why all the issues.

• 
  Thfc_Scops (@Thfc_Scops) reported 20 minutes ago

  @Optus Sorry, I missed this, it was NOT the goalrush version, I never click on that when watching my team, only when watching random games

• 
  Macavalia (@Macavallia) reported 21 minutes ago

  @Optus so am I really meant to believe that you can't cancel a 5G account without calling? Even if someone is hearing impaired? Seems pretty discriminative

• 
  Tony Portis 🦌 (@tonyportis21) reported 21 minutes ago

  @OptusSport Optus should be ashamed charging the prices they do to there own customers to provide an inadequate service. The stream completely stopped on my tv and my phone. Utter rubbish.

• 
  Francis Flannery (@FrancisFlanner3) reported 22 minutes ago

  @JustSaying8888 Do you need to be pre-paid? I have found it ridiculously expensive for call & data. I changed to Moose Mobile ( I own my phone) over 12 mths ago. It's thru Optus. Better reception in this problem area. First 12mths cost $17pmth for unlimited calls & texts plus 40GBs of data. 1/2