Optus outages and service status in Glen Iris, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	3 days ago
Melbourne	Internet	5 days ago
Melbourne	Phone	9 days ago
Melbourne	Phone	12 days ago
Melbourne	Internet	23 days ago
Melbourne	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

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Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  @RobertSpirkovski1978 (@RSpirkovski1) reported 4 minutes ago from Melbourne, Victoria

  @Apple I'll be changing back to iPhone.. This is my last Oppo.. **** service . Should check what Optus has release to customers there making your campany loss sales.. If they done that to my campany I'll destroy these..

• 
  Owen Minogue (@owen_minogue) reported 7 minutes ago from Melbourne, Victoria

  @Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!

• 
  Adam Gemmell (@raymond3020) reported 9 minutes ago from Melbourne, Victoria

  @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

• 
  Jonathon Nunan (@jonathonnunan) reported 15 minutes ago from Melbourne, Victoria

  BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.

• 
  Adam Gemmell (@raymond3020) reported 17 minutes ago from Melbourne, Victoria

  @Optus talk about impossible to contact you to find out why my nbn is not working. Happy to give my data away but not help.

• 
  enespana (@enespana1) reported 20 minutes ago from Melbourne, Victoria

  @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

• 
  James + (@mrjamesmoore) reported 21 minutes ago from Melbourne, Victoria

  @Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?

• 
  @kelseyvh (@kelseyvh) reported 26 minutes ago from Melbourne, Victoria

  Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

• 
  Adam (@Adam_Goldman) reported 28 minutes ago from Melbourne, Victoria

  @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 33 minutes ago from Melbourne, Victoria

  @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

• 
  Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported 41 minutes ago from Melbourne, Victoria

  @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

• 
  John Ryan (@sitegeister) reported 46 minutes ago from Melbourne, Victoria

  Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.

• 
  Andrew Watson (@tmwwthere) reported 46 minutes ago from Melbourne, Victoria

  10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action

• 
  𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported 49 minutes ago from Melbourne, Victoria

  Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

• 
  Andrew Laird (@andrewwlaird) reported 53 minutes ago from Melbourne, Victoria

  Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

• 
  Tejashree Kangutkar (@DrTejashreeK) reported 54 minutes ago from Melbourne, Victoria

  Anybody experiencing issues with @optus network? Signal interruptions are regular and ongoing. I often get dropped out of important meetings and seminars because of network issues. This is beyond annoyance #Optus

• 
  Tejashree Kangutkar (@DrTejashreeK) reported 54 minutes ago from Melbourne, Victoria

  @Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 57 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  troiboi 🤨 (@Troiboi) reported 59 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 60 minutes ago from Melbourne, Victoria

  Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack The Aussie (@hammerofleft) reported 8 minutes ago

  @amagickeagle999 Listen up ********. She's not expected to run it. She is expected as the responsible minister to oversee the regulatory framework and take the necessary legislative steps to protect consumers and ensure service standards are maintained. She promised tougher oversight after the two Optus outages last year and has done nothing, **** all. Over 600 triple 0 calls failed, lives at serious risk let alone the economic damage. Get it through your thick skull - She dropped the ball.

• 
  Richie_Night Owl (@richardmelb05) reported 8 minutes ago

  Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

• 
  Anthony Hodge 🦁🏆🐴 B2B! '24 & '25 AFL PREMIERS!! (@AwesomeAntho91) reported 8 minutes ago

  Halftime at Optus. That second quarter was, despite the inaccurate set shots, actually a lot better than the first. But we're still down by 7 points, so it's time for the Lions to regroup and go again in the third term. Hopefully the Eagles will finally lose their legs by then. #AFLEaglesLions

• 
  Jonco Dua (@joncodua) reported 9 minutes ago

  @burkylie12 Well done Telstra for the massive Outage 👏 👍 Telstra supporting the Crusification of Optus for the same. It's certainly a clear display for the idiots that want a Cashless 💸 Society.

• 
  John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported 13 minutes ago

  @FranMooMoo I wonder if his satellites can be used for mobile phone network? Mobile phone calls and text messages don't use much bandwidth unlike the internet, if he were to somehow make phones and they worked everywhere even in the desert Telstra Vodaphone, and Optus would go bust

• 
  Red Planet Vibe (@RedPlanetVibe) reported 16 minutes ago

  @13arm13arm @TeslaAUNZ We had connectivity. No issues. I think we have Optus LTE in both our Teslas.

• 
  Richie_Night Owl (@richardmelb05) reported 16 minutes ago

  Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

• 
  Jan (@bimmyjartel) reported 17 minutes ago

  @JohnnyinternetI @WestCoastEagles AFL had nothing to do with Optus build. Such a stupid comment.

• 
  BRODA (@RazeBannon) reported 17 minutes ago

  Ask Grok: Can ISPs block VOIP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options. TCP/IP allows spam filters at the node level. This is one small example. TCP/IP remains neutral and ethical.

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 19 minutes ago

  @therevaknight Because of Government incompetence, they had no simple backup system, they made NO allowances for technological failure, complexity is the enemy of reliable; the reliability issue was known (ref previous OPTUS outage). NO REDUNDANCY for critical infrastructure! @heidimur