Optus outages and service status in Glen Iris, Victoria
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Full Outage Map
- Optus generated 1 outage signal in the last 24 hours around Glen Iris, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 5, 12:47 PM GMT+10.
- Internet (69%)
- Phone (31%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glen Iris, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 8 hours ago |
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Melbourne
|
Phone | 2 days ago |
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Melbourne
|
Phone | 8 days ago |
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Melbourne
|
Internet | 19 days ago |
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Melbourne
|
Internet | 21 days ago |
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Melbourne
|
Internet | 21 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Optus Issues Reports Near Glen Iris, Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Mace Caruana (@macec88) reported from Melbourne, Victoria@OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!
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𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, VictoriaHoly **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.
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Nick Wong AU/MEL (@methylnick) reported from Melbourne, Victoria@AntoBeck @Optus Damn. I did not get this. 😭
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
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Brian Humphries (@rocky1622) reported from Melbourne, Victoria@lynlinking @WgarNews L am glad not Optus customer
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, VictoriaBiggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus
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Driver_x_oz (@driver_x_oz) reported from Melbourne, VictoriaSpent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again
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John Ryan (@sitegeister) reported from Melbourne, VictoriaWhy should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.
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Essendon FC - The Rebuild (@EFCRebuild) reported from Melbourne, Victoria@timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍
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Richie_Night Owl (@richardmelb05) reported from Melbourne, VictoriaIn 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.
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Matt (@supremeturnip) reported from Melbourne, Victoria@Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)
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jules hughan (@juleshughan) reported from Melbourne, VictoriaOn the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, VictoriaHey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Cam Denham (@camdenham) reported from Melbourne, VictoriaHey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, VictoriaHey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me
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troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria@Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.
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Andrew Watson (@tmwwthere) reported from Melbourne, Victoria10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action
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Juls Torres (@julieptorres21) reported from Melbourne, VictoriaWhat's up with @Optus? NO SERVICE AGAIN! 😡
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Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, Victoria@maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon
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Chris Quirk (@Chrisquirk) reported from Melbourne, Victoria@saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bodgie Steve (@BodgieSteve) reported@Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.
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Mike (@stocksworldbull) reported@TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.
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Enron Accounting Dept. (@Juniperimye) reported@disco___cat Just so stupid, every risk and effect of this policy ignored with boomer belligerence. Basically an Optus breach 2.0 waiting to happen. Sad thing is we'll never learn
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Harry Gregory (@Hazkypreos) reported@RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.
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nikitarenwood (@nikitarenwood) reported@Optus @ollierafc This happens all the time and the customer service team does not care or offer any help
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Rob (@hkrob) reported@eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient
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Mike (@stocksworldbull) reported@TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
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Optus (@Optus) reported@BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik
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Philip Wall (@BaronPhilbert) reportedRecommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?