Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 02/02/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
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AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • Magsa00 Magsa (@Magsa00) reported from Melbourne, State of Victoria

    @DJB3121 Kearns can’t help himself come on Optus

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

  • wewatchu2 💧🔥 🌏 (@wewatchu2) reported from Melbourne, State of Victoria

    @indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM

  • elee_bella Ella Lee (@elee_bella) reported from Melbourne, State of Victoria

    I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email

  • DCooperGolf Daniel Cooper (@DCooperGolf) reported from Melbourne, State of Victoria

    @OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?

  • bompshebomp Wenno (@bompshebomp) reported from Melbourne, State of Victoria

    @Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

  • jamesanile1 hames (@jamesanile1) reported from Melbourne, State of Victoria

    Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

  • PKpies PennyK (@PKpies) reported from Melbourne, State of Victoria

    @Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Landoa74 @Optus Such bad timing for the school kids homeschooling.

  • nick_komo Nick (@nick_komo) reported from Melbourne, State of Victoria

    @Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

  • HotVogue DANIELA ❌⭕❌⭕ (@HotVogue) reported from Melbourne, State of Victoria

    @Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!

  • Kovas10 Chris Kovas (@Kovas10) reported from Melbourne, State of Victoria

    @OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @Optus Still down almost 24 hours later. This is absurd it’s the weekend.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gregglesspiked Greg Willmott (@gregglesspiked) reported

    @Telstra what the actual F$&! I’m a business customer transferring services from Optus. It’s been two days and nothing. Every time I call I get what sounds like someone on their mobile phone, which after about 30 seconds of dead air finally answers. This is the service to expect?

  • AllesK Andrea 🇺🇦 (@AllesK) reported

    @AJustang We have a mail service called Optus for any ongoing needs. You can also check to see if they will use Alto (DoorDash for meds).

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @optus what is happening with your mobile service in Oak Park… im done I’m out of contract and moving in last 3 months I have had nothing but outages … it’s terrible. I can only make calls through WhatsApp!!

  • muji_dipto Muji (@muji_dipto) reported

    10 days in without Wi-Fi & @Optus has now stopped responding to tech support cases lol. Steer clear.

  • karenmar_2009 Karen M (@karenmar_2009) reported

    @Optus has the most ridiculous service. Ordered modem 18th March, Startrack tried delivery 21st March but nobody home. So package returned to depot, despite Australia Post tracking stating would be taken to local post office! Has been at the Startrack depot since 5pm on 21st.

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @mikecollo @Optus Yep @mikecollo 3rd outage in 3 months for me… I’ve got no service at all just Internet but no mobile calls…

  • colehaddon Cole Haddon (@colehaddon) reported

    @HelloSammyG @Optus Telstra has **** coverage in my area, unfortunately.

  • Melfunction82 Mel Brooks (@Melfunction82) reported

    find out if someone has contacted them on my behalf bcoz someone is paying my bills, watching my Stan & using my number for their Amazon account! Mongrels. Damn it! I like this paid Optus bill thing😭

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus welcomes premium paid service

  • BlackwellJ_ James Blackwell (Taylor’s Version) (@BlackwellJ_) reported

    Turns out cancelling your internet with @Optus is one of the nine circles of hell! 4hrs and I STILL don't know 1) what I still owe, and 2) whether if I pay that I can cancel my account...