Optus Outage Report in Glen Iris, Stonnington, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Optus
Optus is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Damian Marley🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
@Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.
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jonnyforeigner
(@j_foreigner) reported
from
Melbourne, State of Victoria
Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
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Navaldeep Singh
(@NavalGeekSingh) reported
from
Melbourne, State of Victoria
@Optus is worst than the @reliancejio .
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Yep, @optus 4G Wirelesss down again.
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Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.
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Dean Rosario
(@DeanRosario) reported
from
Melbourne, State of Victoria
@ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.
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Geoff Craig
(@geoff_craig) reported
from
Melbourne, State of Victoria
@PaulDavys Optus sucks!
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Davo
(@DavoGunner) reported
from
Melbourne, State of Victoria
Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking
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Short Bloke Josh!
(@ShortBlokeJosh) reported
from
Melbourne, State of Victoria
Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...
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Dilip Rao
(@diliprao) reported
from
Melbourne, State of Victoria
@ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Vroom Vroom
(@o_randywatson) reported
@trentbraidner @Optus This is the problem .. outsourcing customer service to India or Phillipines who only go off script with constant apologies and no understanding of what the issues are..such **** service..I've stopped using companies with offshore customer service not worth the aggravation
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Ash 116 23 50 🦈
(@a_lul38) reported
Calling Optus because my current number isn't connected to my account/isn't recognised as my primary number. Because of this I can't view my bills let alone use the app. Couldn't fix it in store for some reason, call tech support number that's supposed to be manned until 8
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Silenced Sofia 🌻
(@SilencedSofia) reported
@mr_coverage @helendalton22 @Optus Which reminds me. Must cancel all of my Optus services
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SeleniumLog Inc.
(@seleniumlog) reported
@optus there seems to be coverage issue in my area (Doonside). There’s SOS only on my phone. However I just checked my account and I still have 14 days on my prepaid, with plenty of data left.
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Frank Di Sario
(@frankied40) reported
@Juanita_Phillip Optus did the trick here. Streaming, zooming, downloading etc. all at once. 4 on including 2 teenagers with one out of control gamer. Barely an issue. Yay for NBN.
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Andy Hedges
(@andrewmic) reported
@Optus @NBN_Australia my nbn connection has been down most of the night now the workday is beginning when will it be back?
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Jonathan Whybird
(@JonathanWhybird) reported
@Telstra Yes all across Brisbane. CBD, Chermside, Carindale and Springwood. Go to Sydney Friday for work. Having to get an @Optus plan as a backup so I can work. Why am I paying $700+ per month for those speeds and to be told it’s normal by your support?
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Andrea 🇺🇦
(@AllesK) reported
@AJustang We have a mail service called Optus for any ongoing needs. You can also check to see if they will use Alto (DoorDash for meds).
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𝕯𝖎𝖗𝖙𝖞 𝕯𝖔𝖒𝖎𝖓𝖔
(@DirtyDomino_) reported
I love how clueless @optus is... They dont even know their own equipment they supply. AX5400 Dual Band WiFi 6 xDSL Modem Router that they gave me isn't a modem and doesn't work with FTTB and @NBN_Australia supports these guys, like seriously.
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Alex Leigh
(@alexleigh68) reported
@helendalton22 Cancel your Optus account everyone. Gladys Berejiklian is now on their payroll.