Optus outages and service status in Glen Iris, Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Glen Iris, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Optus
Optus is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glen Iris, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Internet | 10 days ago |
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Melbourne
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Internet | 12 days ago |
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Melbourne
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Phone | 16 days ago |
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Melbourne
|
Phone | 19 days ago |
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Melbourne
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Internet | 1 month ago |
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Melbourne
|
Phone | 1 month ago |
Community Discussion
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Optus Issues Reports Near Glen Iris, Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Chris Quirk (@Chrisquirk) reported from Melbourne, Victoria@saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.
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Justin Jones (@justinjonesblog) reported from Melbourne, Victoria@BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.
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*Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, VictoriaAnyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, VictoriaBiggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus
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Niko (@nick_komo) reported from Melbourne, Victoria@MrXBob @Matt92644813 @9NewsMelb Hmm i would of thought CEOs on the big bucks had some influence into important decisions. Anyway you are getting a bit too aggressive for a non optus customer. So move on 🙋 #OptusHack
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@RobertSpirkovski1978 (@RSpirkovski1) reported from Melbourne, Victoria@Apple I'll be changing back to iPhone.. This is my last Oppo.. **** service . Should check what Optus has release to customers there making your campany loss sales.. If they done that to my campany I'll destroy these..
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Mick (@mikjcal) reported from Melbourne, VictoriaWatching the news I was reminded how in May I was on a road trip through country Victoria. I was given **** cause my phone didn’t have signal, and I had to beg to hotspot for a bit. “Just go with Optus” one said - well, I’m glad I ignored that advice and stayed with Vodafone🤭
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Shane Bryan (@ShaneBryan_IT) reported from Melbourne, VictoriaI think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.
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Colin R Buckley (@Colinbucks12) reported from Melbourne, Victoria@macsween_prue @Qantas @AlboMP Optus have been on the campaign for ‘Yes’ for many years. Let’s hope you are with any other tele service provider. Will keep you in the loop about other orgs. who flagrantly promote the ‘yes’ case for the referendum.
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Driver_x_oz (@driver_x_oz) reported from Melbourne, VictoriaSpent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again
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crandle (@casimugh) reported from Melbourne, VictoriaOptus data hack reeks of a nerdy 14 year old that’s been banned from the PS4 so had to find entertainment elsewhere and accidentally got in trouble with his parents/the AFP
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HelloSammyG (@HelloSammyG) reported from Melbourne, Victoria@charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?
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Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria@Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service
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Adam (@Adam_Goldman) reported from Melbourne, VictoriaHey @optus you’ve just advised of your 6th upgrade for our area in the past 2 months. To increase the speed of the network. No speed increase so far, just a lot of interruption. Please do better.
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@kelseyvh (@kelseyvh) reported from Melbourne, VictoriaHey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.
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✨ Goddess Olivia ✨ / MELBOURNE / FMTY (@GoddesSparkles) reported from Melbourne, Victoria@Itsmyyear2022 I mean, maybe I’m biased, but there truly is nothing like AFL at a packed MCG. I have now been lucky enough to watch a game at almost every stadium (except Optus and Giants). Having said that- have never gone to a Grand Final- fingers crossed for this year 🤞🏽😝
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The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, VictoriaWhen Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
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Andrew Watson (@tmwwthere) reported from Melbourne, Victoria10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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solo 𓆩✧𓆪 🇦🇺🏴 (@ibeensolonow) reported@BinManIan Even if we were to propose the oval stadiums, the AFL is too greedy and has too much influence, they'll never allow the use of the MCG, Adelaide Oval and Optus Stadium for a month
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Kenny Such (@KennySuch4) reported@Markedw But WCE aren't going to be playing. If you want that feeling, just hang around Optus ..... much cheaper 🤭
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Just❤️Oz 🇦🇺 (@EdSaint61) reportedDoesn’t seen to be the same outrage with Telstra outage than Optus 🤔
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HP🪆 (@heidiponting) reportedOptus stadium grass is horrible #afleagleslions
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▪️▫️DAVID▪️▫️ (@turtlemagpies) reported@Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage
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BRODA (@RazeBannon) reported@BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.
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ARTCvan 🍉 (@ARTCvan) reported@Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason
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FreoLou⚓🤘🛫⚖️ (@FreoLou) reportedBetter get my pre game post out before Optus is full and the network fails to load. Tonight is a test @freodockers . You have studied for it. You have prepared. Now it is time get out there and ace the exam. Harness the nerves and kick between the two big sticks #foreverfreo
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Ancient Tiger (@TigerAncient) reported@TonyShepherd4 As the shadow minister for emergency communications it is great she tested the system. It was supposed to switch to another network (e.g. Telstra to Optus) in case of an outage of one of them. That didn't occur and she found a fault there. I expect my elected parliamentarians to test the systems they have a portfolio of. By the way, as soon as Teltra asked her not to test it again, she stopped. Good try there, though, but again, you landed well short of common sense.
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I Love Grapefruit (@AnJam1980) reported@RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL