Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 02/08/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria

    @David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus really bad NBN service in Toorak the last week !!!!

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.

  • steve060162 Steve2711 (@steve060162) reported from Melbourne, State of Victoria

    @Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2

  • thelochok Lachlan Kingsford (@thelochok) reported from Melbourne, State of Victoria

    @Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • LeedsLibrarian Leeds United Librarian (@LeedsLibrarian) reported from Melbourne, State of Victoria

    @1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.

  • parrottrees Ben Holley (@parrottrees) reported from Melbourne, State of Victoria

    Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • arogalesco Albert Ogalesco (@arogalesco) reported

    @talk2GLOBE Hi! Want to check why my sim does not have signal and cannot connect to Optus network in Australia.

  • ZavaHandOfSteel Paul Zavadlal (@ZavaHandOfSteel) reported

    @Optus Is your Customer Resolutions Team in Macquarie Park open for business? Tried to call them on 1300 301 889 but just heard background music playing for 31 minutes!

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @harry69929975 @Optus Thanks for your offer of help when @Optus won't. I've had Optus internet ~4yrs One day my caller ID was blocked so friends didn't pick up Then found Optus mobiles couldn't receive my messages After many months, caller ID restored but still unable to leave Optus mobiles messages

  • arrested28 jayke! (@arrested28) reported

    **** @optus perma net dropping out every 20 mins ur ill

  • Jezza79 Jeremy McBride (@Jezza79) reported

    @dannyw1978 @Optus We are mate. In January. Optus say they’ve fixed the issue over and over again and it still happens. Bloody sick of them not actioning anything. As soon as our contract is up, we are changing to Aussie Broadband. Cheers

  • Becile_babe Certified Werewolf (@Becile_babe) reported

    @Optus Yea, funny thing about that is that I have a very strong feeling that all I'll be returned with is that "There is no known issue in your area", just like every other time I've manually checked the network status... But I'll benefit-of-the-doubt you guys once more.

  • plsexplainibeg james 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇩🇪 (@plsexplainibeg) reported

    Who ******** am I listening to on Optus Sport? He is one of the worst commentators I have heard in my life.

  • dannyw1978 Dannyw (@dannyw1978) reported

    @Jezza79 @Optus Good man. You won’t regret it, their service is second to none.

  • iratethisbeer Ben webber (@iratethisbeer) reported

    @Optus what's the status with the internet outage? It's been almost 24 hours with no resolution. We are in Cammeray (2062). School holidays, WFH, not ideal ....

  • ValerioVeo Valerio Veo (@ValerioVeo) reported

    Hi @Optus - in laws have had their house burgled and thieves have ported their phone number in order to access bank accounts - is there an urgent number we can call to get some help?