Optus Outage Report in Glen Iris, Stonnington, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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 Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Phone |
Community Discussion
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Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
@Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
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Matt
(@mattdarveniza) reported
from
Melbourne, State of Victoria
@mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.
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Bird 🅱️⭕️ℹ️
(@RandzyBirb) reported
from
Melbourne, State of Victoria
@Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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Roadrunner83
(@roadrunner83_) reported
from
Melbourne, State of Victoria
@heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
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Colin Panisset
(@nonspecialist) reported
from
Melbourne, State of Victoria
@mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky
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cheah
(@jiawhoo) reported
from
Melbourne, State of Victoria
@Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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https://www.facebook.com/annette.haridan.1
(@HttpsAnnette) reported
@Optus No that didn't work. I wouldn't have contacted you if the most obvious process worked. 4get it. This service is as good as Telstra which means it's ****. I left Telstra bcos they were s..t. & the rest of u r now just as bad as Telstra.
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.\llan
(@AllanRileyy) reported
@JamesRhys90 Optus had the exact same problems for WC 2018 and now they've got the PL rights until 2028 and 1 million+ subscribers. These are teething issues, and P+ will sort them out
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https://www.facebook.com/annette.haridan.1
(@HttpsAnnette) reported
@Optus Need to pay my WiFi bill online. Can't open billing info AGAIN. Please help. This is 2nd time it's happened. It was simple once, what's happened? It took over an hour to resolve at the shop front last time. Please fix this asap.
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Tanudja Gibson
(@tanudja) reported
@ParamountPlusAU Watching replay of MVC v BRI on paramount plus. Well, trying. Vision is so poor you can see double of the players and ball when they run fast. It's making me a bit nauseous. What a disgrace. It's not rocket science. Ask Optus how to do it.
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fab
(@fabszn) reported
@radiusfn Yes radius Optus sucks
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J
(@OnTheBeach_00) reported
@hedgeknowledge @Telstra @Optus I got a customer survey to fill in a few weeks after joining. Gave zero for everything and then they provided a priority number to call. Never got round to it and then just waited to go back to Optus!
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Daniel Koo
(@koodaniel) reported
hi @Optus I wanted to be your customer, but after calls to three people + a trip to a store to verify my identity, I discovered your IT system, processes and training combined are not enough to get my correct details through (at least) two credit checks.
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Dexq
(@monkeyman69_) reported
@radiusfn The issue is being with Optus to begin with
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Jigga
(@Jigga_247) reported
@Optus @BigB40474659 @OptusSport All good Kartik, the issue mysteriously fixed it. No idea what happened and it is working now. Thanks.
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Zero
(@ZeroZelath) reported
@Optus you guys need to look into the NBN internet in logan area, yesterday & now today past prime time (5pm+) upload speed drops to near 0. Download is fine. Remains like this for ages.. even like 3am it's still got no upload speed. This is more than a congestion issue.