Optus Outage Report in Glen Iris, Stonnington, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Optus
Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Hufflepuffing my way to happiness
(@summadayze26) reported
from
Melbourne, State of Victoria
@Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
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wooozer
(@woooz3r) reported
from
Melbourne, State of Victoria
@Optus Two hours and no internet. You need to do better and sort your shit out.
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Zoe Johnston
(@zoejohnston3) reported
from
Melbourne, State of Victoria
@Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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unpocoloco
(@unpocoloconino) reported
from
Melbourne, State of Victoria
@Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @berniecoen Not totally correct, as I wanted assistance and some times I got no assistance but when I did it was what staff wanted to give rather than what I the #customer wanted assistance for. Give customers what they asked for not what you wanted to give.
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Atul Bhanushali
(@AtulBhanushali8) reported
@Optus @danielricciardo I have had serious connection issues on my Optus mobile phone network
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Ken 🐨🐨🐨
(@vaughan_k) reported
@berniecoen @Optus The thing I think is a joke, is they are blaming me a #customer for what is clearly their fault as I get different due dates for a invoice but they asked did I put in a additional extension request and do I have a payment plan in place Ah no to both as my account shows.
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Neil Wray
(@neilw101) reported
@JaneenJericho1 @Telstra That’s why i’m with Optus; they tell me if there is a problem: wouldn’t go near Telstra if they were the last phone company on earth.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@m1ssy_L @Optus Even those you might get a text message saying say #4G is fixed don't believe it as I got another text message saying the issue with the tower is still being worked on.
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Lahiru Paranamana
(@parana_man) reported
@Optus Kyri, first off let's not call it drop outs that would suggest that the issue was intermittent. No usable internet (less than 1mbps) for the past 4 days back to back at Epping NSW. I hope this fact is considered and my exit fee waived when I move to a different provider?
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N1_Nasty_1
(@1Naasty) reported
I disappeared for a bit, OPTUS Australia internet has had Technical issues . We were blacked out for a couple of hours
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The Colinputer
(@TheColinputer) reported
@Optus Hey there, just wondering if there is any issues with VoLTE ATM? I noticed it was not working on my iPhone after activating number share with an apple watch. But it is also not working on my android phone. Both on the same account with Optus postpaid Sims.
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Roger Deane
(@Baldeane) reported
Mobile with Bendigo Telco who use Optus, every power outage I loose service because Optus have no back up Batteries. I borrow neighbors phone (Telstra ) to report the outage. Complained to BBT they said best to go over to Telstra rather than have Optus fix the Problem.
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jesse
(@jesse42729070) reported
Just me or is anybody else having major Internet outages in Victoria I can’t do anything Google went down last night and now my whole entire Internet what’s going on? @NBN_Australia @Optus