Optus Outage Report in Glen Iris, Stonnington, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
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Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Felicity Waters
(@marbledspout) reported
from
Melbourne, State of Victoria
Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?
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Nathan Larkin
(@nlarkin_photo) reported
from
Melbourne, State of Victoria
Hey @Optus your service seems to be out.. Any ideas?
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valesirexa 🔻
(@valesirexa) reported
from
Melbourne, State of Victoria
Think I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me
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Cam Denham
(@camdenham) reported
from
Melbourne, State of Victoria
Hey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.
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ÄDK
(@Jizzlobberz) reported
from
Melbourne, State of Victoria
@MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.
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*Cindy N* 🤔✨4️⃣🦠💉
(@cindyn) reported
from
Melbourne, State of Victoria
Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.
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Matt
(@supremeturnip) reported
from
Melbourne, State of Victoria
@Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)
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JK
(@jk9370226590) reported
from
Melbourne, State of Victoria
@Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?
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James +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.
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jules hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!
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Owen Minogue
(@owen_minogue) reported
from
Melbourne, State of Victoria
@Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!
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Alex DC 🥃🤌🏼🎶⚽️⛳️
(@alexdc_24) reported
from
Melbourne, State of Victoria
@maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon
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Mace Caruana
(@macec88) reported
from
Melbourne, State of Victoria
@OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!
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Essendon FC - The Rebuild
(@EFCRebuild) reported
from
Melbourne, State of Victoria
@timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined
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✨ Goddess Olivia ✨ / MELBOURNE / FMTY
(@GoddesSparkles) reported
from
Melbourne, State of Victoria
@Itsmyyear2022 I mean, maybe I’m biased, but there truly is nothing like AFL at a packed MCG. I have now been lucky enough to watch a game at almost every stadium (except Optus and Giants). Having said that- have never gone to a Grand Final- fingers crossed for this year 🤞🏽😝
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@OptusSport Streaming issues are stopping me watch the LFC game. I pay for Optus Fetch ONLY to watch LFC games live. NOT happy with Optus especially as the cost has got up too.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Damon Carson
(@damoncarson) reported
@Optus Thanks, i got through to someone yesterday, who moved the Apple Watch off to its own account, and now I’m being told they can’t fix it as my mobile plan isn’t eligible. So now my watch doesn’t ring when someone calls me and I don’t have my phone. What’s the point of that?
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Fernando Longo
(@FernandoLongoOZ) reported
@Optus You have Gladys as an exec - will never use your services
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Tara Ward
(@tarawardphoto) reported
@Optus I am very unhappy with your 'customer service'. I've been tryign to cancel Fetch tv for two weeks and every time I phone the Optus call centre who have no idea what they are talking about. I've been promised twice that is has been cancelled & a return mailbag will be sent.
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Mediterraneo
(@caring_empath) reported
@Apple you are listing @Optus as a provider able to help with setting Apple Watch Family in Australia. Not a single consultant in Optus knows how to do it or what to sell me. @kbrspace your staff needs product training and move away from hard sales that don’t meet my needs
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Micha Essers
(@michaessers) reported
@Optus If anyone is thinking of getting an android DO NOT get it (or any other service/product) from @Optus. Terrible service.
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Martin OConnor
(@MartinO78826923) reported
@Optus Your support is very hard to navigate. I cancelled my Optus account and want a refund of my exisiting credit. No phone option allows me to talk to anyone about this. I'm elderly and don't have the app or access to it. Can you help please.
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The Data Says Podcast
(@TheDataSaysPod) reported
Ok so Optus just promoted me the #ItsJustEffortless hashtag. I looked into the hastag and nothing anyone is posting is related to their brand or samsung. Why on earth are they promoting it? Can anyone help me?
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Gerg
(@Gergyl) reported
So @Optus email alerts told us yesterday that they'd fixed Murwillumbah Hospital Hill (4g on 700 MHz) ... and it just dropped out again. I see Telstra has a bit of 5g signal here now. Hmm; that's interesting.
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Padmakar Rao
(@RaoPadmakar) reported
@Optus one of the worst customer service. Your chat team member disconnected my NBN by mistake on 1st June, I spoke or chatted to 14 different people since then, but not one could reactivate my internet till date. I was given 4-24 hour timeline and on 5th day I am still waiting
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Koady
(@Rivalrvn) reported
@BigBidch This is literally a question a customer would ask me at optus, to which I’d respond with the answer you also gave