Optus Outage Report in Glen Iris, Stonnington, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Optus
Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (15%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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J
(@____0_OO_0____) reported
from
Melbourne, State of Victoria
@Optus The link again said you're working on a mobile tower in the area I suspect that's the same issue. Will see how it is tomorrow.
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Ben Holley
(@parrottrees) reported
from
Melbourne, State of Victoria
Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.
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Pez
(@Pezzamystic1) reported
from
Melbourne, State of Victoria
@ACTINOSProject @Optus Same here 4G broadband and mobile service. I live in inner city Melbourne but still no NBN. TBH I'm waiting for 5G to rollout before NBN
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NextLevel Bloodstock
(@nextlevelbstock) reported
from
Melbourne, State of Victoria
@Optus what the hell is going on with the internet outage in Brighton??? 4 Days!!! It would be ok if I could get mobile reception to hot spot but unfortunately I’m with Optus so that’s no good either because your coverage at my house is garbage. 😡😡😡😡🤬🤬🤬🤬🤬🤬
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Lachlan Kingsford
(@thelochok) reported
from
Melbourne, State of Victoria
@Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?
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Steve2711
(@steve060162) reported
from
Melbourne, State of Victoria
@Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic
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J
(@____0_OO_0____) reported
from
Melbourne, State of Victoria
No phone connection. Optus outage??? @Optus
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@BelongAU @nathan1ittle Yeah it wasn’t available 😢. But I opened up a service ticket after activation. So hoping the ticket can fix it. It’s for my partners service as he moved from Optus to Belong. Also, signup was so quick! Number is already ported, which I didn’t think happened on sundays 👍
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J
(@____0_OO_0____) reported
from
Melbourne, State of Victoria
Once again having mobile issues. Last week and all day today. Same for a colleague in mornington whereas I'm north of the city. Not very happy @Optus checking for outages now but seems to be days of outages since last week which is a huge pain
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WhatWouldErykahDo?
(@angelgabe6) reported
from
Melbourne, State of Victoria
So Optus sent my bill. My bill has jumped from $250 per month give or take $50, to next months bill of over $900. How ******** Optus?
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Leeds United Librarian
(@LeedsLibrarian) reported
from
Melbourne, State of Victoria
@1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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WhatWouldErykahDo?
(@angelgabe6) reported
from
Melbourne, State of Victoria
The ******* nerve of @Optus sending me an offer for unlimited data on 5G knowing full well neither that service or the ******* NBN are available in my area, this after they sent me a bill for wifi totalling $921.34 for one ****** up month. Don’t make out now ya rip off *****.
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Lachlan Kingsford
(@thelochok) reported
from
Melbourne, State of Victoria
@Optus There's a big old blackspot in Bundoora, between University Hill and the ring road. It's been there months, and it's not my phone (although your support _helpfully_ insisted it was). Can it be fixed please?
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus really bad NBN service in Toorak the last week !!!!
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@BorisOsery @gomoau Optus is so bad that in the past week it nearly caused 3 misunderstandings/ fights and at least one accusation of “making it up” re Optus not actually having any real internet. Bastards said they’d fix the next at least 10 years ++ I left in 07 it’s great. 🔋 and actual Signal
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Goldie (=^.^=)
(@goldie_fm) reported
from
Melbourne, State of Victoria
Hi @Optus what work is occurring in 3044/3046, as there is a non existent service operating. Thanks
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2
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WhatWouldErykahDo?
(@angelgabe6) reported
from
Melbourne, State of Victoria
@Kelly696_ @Optus I’m going to check them out. I’m never late with my bills but after this one, I’m exploring my options!
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WhatWouldErykahDo?
(@angelgabe6) reported
from
Melbourne, State of Victoria
So apparently Optus are not the bad guys in my story! My kids have not been connecting to wifi so have only been using phone data, meanwhile nearly 600GB is sitting there virtually untouched. Sorry Optus, I am a tripper but I will keep y’all in check still.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Hills
(@Winterknell) reported
@Telstra @paulbrown73au And then you store that info, often unencryped, online, for years, on vulnerable systems. (If you're Optus, you even provide an open API leading to it, but Telstra has nothing to brag about on that score.) Pass that back up the line. FIX YOUR SYSTEMS.
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Lee Sales
(@Davey61769610) reported
@Optus @qzxyrll Unbelievable how bad optus has been over holiday period
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｡:* ♡
(@kachowmynuts) reported
why did optus remove their movie ticket deal im not paying for $25 tickets and a booking fee??? i jus buy one ticket and test my luck and walk in cos wtf
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Trevor
(@Tr3vor321) reported
@realDrBrendan Loves me an Optus i do. Previous unused cable was torn down by gas worker truck. Reported, removed. When i wanted optus a year later, nope can't have it there it's too low. Haven't used it since nbn bought it and the poofter is still blocking my driveway airspace from large truck
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Christopher Jarman
(@why4inhell) reported
@Optus thanks for the letter saying Kylie Santa’s details have been leaked. Don’t know Kylie and they have never lived at the address you sent the letter two. Someone using our physical address? How did you verify this? Is this fraud?
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JustNobody
(@qzxyrll) reported
@Optus Exactly the same Charmhaven address where speed varies from "utterly crap" to "fricken unusable" after 8:00PM, and where I've been reporting this, and providing speedtest result after speedtest result, and where I've been reading Optus' constant "send us a DM" rubbish avoidance!
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Adam Howes
(@Howsito) reported
@BullsNationOZ I was working today and Optus screwed me over by restricting my service for an unpaid bill (narrator: Adam had paid it 2 weeks ago). So I only saw it tonight on here. In 10 years time he'll be considered the greatest player in the league with a title or two to his name. Book it.
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Jas Mine
(@miss_mines) reported
@Optus what’s the story with mobile data failing? Have been to a number of different locations across SE Qld in past 48hrs - no service on my phone. And before you ask… yes I have already checked the network outages list - there are none reported in the areas I’ve been.
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Zulu Fnet
(@FnetZulu) reported
@Optus I bought an Optus $50 prepaid card, I activated it online however I got no signal. I then went into the Optus store in Warrnabool to solve the problem. They refused to help me any further because the SIM card was bought from Woolworths and not the Optus store itself.