Optus Outage Report in Glen Iris, Stonnington, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Optus
Optus is having issues since 01:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (19%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (8%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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Magsa
(@Magsa00) reported
from
Melbourne, State of Victoria
@DJB3121 Kearns can’t help himself come on Optus
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hames
(@jamesanile1) reported
from
Melbourne, State of Victoria
Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.
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Daniel Cooper
(@DCooperGolf) reported
from
Melbourne, State of Victoria
@OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?
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PennyK
(@PKpies) reported
from
Melbourne, State of Victoria
@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down
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Shannon Hitch
(@Hitchey) reported
from
Melbourne, State of Victoria
@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
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Wenno
(@bompshebomp) reported
from
Melbourne, State of Victoria
@Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑
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💧🔥 🌏
(@wewatchu2) reported
from
Melbourne, State of Victoria
@indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM
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Nick
(@nick_komo) reported
from
Melbourne, State of Victoria
@Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email
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Ella Lee
(@elee_bella) reported
from
Melbourne, State of Victoria
I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.
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Chris Kovas
(@Kovas10) reported
from
Melbourne, State of Victoria
@OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!
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Martz
(@MartzMurph) reported
from
Melbourne, State of Victoria
@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN
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DANIELA ❌⭕❌⭕
(@HotVogue) reported
from
Melbourne, State of Victoria
@Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!
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Martz
(@MartzMurph) reported
from
Melbourne, State of Victoria
@Landoa74 @Optus Such bad timing for the school kids homeschooling.
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Rita Zonius SCMP
(@RitaZonius) reported
from
Melbourne, State of Victoria
@Victor_Li94 @Optus I’ve experienced an intermittent Optus internet outage all weekend. I’m in 3040. After troubleshooting everything yesterday I was advised this morning it’s an outage in my area. I’d really like to know if it will be fixed today. Distance learning and work needs to go on tomorrow.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dhawal Damania
(@dhawaldamania) reported
from
Sydney, State of New South Wales
Extremely unhappy with @Optus No Service and my car broke down .. how do I get help? #fuckoptus
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Canowindra Curmudgeon
(@tw1tteringclass) reported
@z33shan_ @Optus No Optus in Canowindra either. But have had an outage for 3 days so far. Optus App is playing up too. My cases messages are blank.
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Louise Powell
(@louisepowell77) reported
@Matt62485467 @Optus No way! @Telstra has the worst customer service known to man!!!
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Optus
(@Optus) reported
@shyam22 Optus of aware of an outage that may be impacting Optus services. Fault ref: 23911105. We are aiming to restore these services as priority. We thank customers for their patience and apologise for the inconvenience caused - Nard
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Koo Liez
(@KooLieZ) reported
@RC79906664 @rjterryx In Glenfield And everything stopped Wifi and 4g internet, mobile phone calls, even my landline's not working Finally my mobile is working again but still no internet @Optus what's happening? AND you want to charge us more from next month‽
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Koo Liez
(@KooLieZ) reported
@JeremZwart @georgettedalla @Optus NBN (home internet and phone) still not working
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Anne K
(@alexamyst) reported
@Optus My NBN is down plus mobile is as well - would appreciate a ETA if possible? We finally was able to check the outage status on their website but says “there is no outage in this area” - hmm, beg to disagree there. (NSW 2761)
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Zeeshan Iqbal
(@z33shan_) reported
@Optus Is there an eta of when this issue will be fixed ?
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Tracey Jackson
(@tljqld) reported
@Optus It was down in the early hours of this morning too.
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Aaron
(@azzaishotstuff) reported
@Optus Can you please provide time frame for when outage will be fixed? WFH, no NBN and barely 4G coverage. Thanks.