Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 01/23/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • enespana1 enespana (@enespana1) reported from Melbourne, State of Victoria

    @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    Optus and Qantas really fighting for that “worst company in Australia” award.

  • WAppleyard Winston Appleyard 🌈 (@WAppleyard) reported from Melbourne, State of Victoria

    @alisoncroggon As I am also an Optus customer I await..

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess

  • supremeturnip Matt (@supremeturnip) reported from Melbourne, State of Victoria

    @Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)

  • mflbg Michael (@mflbg) reported from Melbourne, State of Victoria

    @DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria

    I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

  • doc_eggbert doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • ajobbins Adam Jobbins (@ajobbins) reported from Melbourne, State of Victoria

    @seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.

  • Burgo0806 Courtney (@Burgo0806) reported from Melbourne, State of Victoria

    @me_dc Yep me too! I haven’t been an Optus customer for 2 years!

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.

  • suessaints Susanna (@suessaints) reported from Melbourne, State of Victoria

    @vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2

  • bazhousecat Baz (@bazhousecat) reported from Melbourne, State of Victoria

    If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • eloise__sykes eloise sykes 💉💉 (@eloise__sykes) reported

    @cathywilcox1 @Optus I’m in the Dandenong Ranges in Melbourne. Unfortunately Telstra is the only way to go up here. Vodaphone and Optus are both patchy at best. Try Aldi. Operates on the Telstra network without the premium prices

  • CorinneJohnst15 Corinne Johnston (@CorinneJohnst15) reported

    @cathywilcox1 @Optus We always know when new tenant neighbours are with Optus, they wander the back yard on their phones trying to get signal.

  • CarolynGilholme Carolyn Gilholme (@CarolynGilholme) reported

    @Stinky_Goat @Optus It's disappointing, because when I had issues years ago they went above and beyond to resolve and improve the problem. Now they just don't seem to care, I was gob-smacked when their response was " find another providor".

  • RiachRodger Rodger John Riach (@RiachRodger) reported

    @cathywilcox1 @Optus privileged customer service they take your money for network connection do you hear them complaining, about your connecting

  • CarolynGilholme Carolyn Gilholme (@CarolynGilholme) reported

    @Optus It's pathetic of Optus to dismiss a customer who has used their service at this address for over 13 years without any effort to investigate why reception has deteriorated. Neighbours are also going to change from Optus, so clearly you don't care about losing revenue.

  • raymond_miles Raymond Miles (@raymond_miles) reported

    @cathywilcox1 @Optus Just moved from Telstra to Optus because of terrible customer service from T. Today I couldn't enter a store because I didn't have the bars/ coverage to sign in with the govt Covid app. Love a duopoly.

  • manildraman Woody (@manildraman) reported

    @cathywilcox1 @Optus SImilar here. My @Optus mobile signal in my backyard has deteriorated lately and drops out more often. I’m considering switching internet to Optus 5G but after mobile experience, probably not !

  • Bosca61 Mark Boscawen 💧🐀🌡🚲🤿🔊💉💉😷 (@Bosca61) reported

    @eloise__sykes @cathywilcox1 @Optus It’s important to be aware the service to those resellers piggybacking on a network can be hobbled so the Telco’s direct customers get better service. Mostly only occurs when network congested & impacts data speed first. #GetWhatYouPayFor

  • Lawrancedece Catherine Lawrance (@Lawrancedece) reported

    @cathywilcox1 @Optus I highly recommend Boost mobile. Here I am in very remote Newman in northern WA and because Boost link to Telstra infrastructure, i get good coverage. $300/yr for unlimited calls and 250G data (which I need for my work). No links to the business just a happy customer.

  • Stinky_Goat Hay Radley (@Stinky_Goat) reported

    @Optus @CarolynGilholme Yeah something weird is obviously going on with Optus recently. Our service / coverage has deteriorated significantly too in the past weeks / months. We have times of it being totally unusable. Similar experiences of pretty hopeless tech support too.