Optus outages and service status in Glen Iris, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	6 days ago
Melbourne	Phone	6 days ago
Melbourne	Internet	8 days ago
Melbourne	Phone	16 days ago
Melbourne	TV	16 days ago
Melbourne	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  The Barefoot Nurse (@Barefootnurse1) reported 3 minutes ago from Melbourne, Victoria

  When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum

• 
  Morabeets 🇺🇦 (@morrisd3_dm) reported 6 minutes ago from Melbourne, Victoria

  @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

• 
  Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported 6 minutes ago from Melbourne, Victoria

  @Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess

• 
  𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported 11 minutes ago from Melbourne, Victoria

  Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

• 
  troiboi 🤨 (@Troiboi) reported 13 minutes ago from Melbourne, Victoria

  @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

• 
  Julie-Anne Adams (@Bunba) reported 14 minutes ago from Melbourne, Victoria

  @Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

• 
  Niko (@nick_komo) reported 14 minutes ago from Melbourne, Victoria

  @MrXBob @Matt92644813 @9NewsMelb Hmm i would of thought CEOs on the big bucks had some influence into important decisions. Anyway you are getting a bit too aggressive for a non optus customer. So move on 🙋 #OptusHack

• 
  Chris Quirk (@Chrisquirk) reported 25 minutes ago from Melbourne, Victoria

  @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

• 
  *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported 25 minutes ago from Melbourne, Victoria

  Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

• 
  Rebecca Powell (@rebeccajpowell) reported 26 minutes ago from Melbourne, Victoria

  It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

• 
  Juls Torres (@julieptorres21) reported 30 minutes ago from Melbourne, Victoria

  @Optus The fault persists for more than 2 hours in the NBN service.

• 
  Winston Appleyard 🌈 (@WAppleyard) reported 37 minutes ago from Melbourne, Victoria

  @alisoncroggon As I am also an Optus customer I await..

• 
  Adam Gemmell (@raymond3020) reported 38 minutes ago from Melbourne, Victoria

  @Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider

• 
  Mick (@mikjcal) reported 41 minutes ago from Melbourne, Victoria

  Watching the news I was reminded how in May I was on a road trip through country Victoria. I was given **** cause my phone didn’t have signal, and I had to beg to hotspot for a bit. “Just go with Optus” one said - well, I’m glad I ignored that advice and stayed with Vodafone🤭

• 
  آلاء باخميس | Alaa Bakhamees (@AlaaBakhamees) reported 44 minutes ago from Melbourne, Victoria

  I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!

• 
  Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported 46 minutes ago from Melbourne, Victoria

  @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

• 
  Essendon FC - The Rebuild (@EFCRebuild) reported 49 minutes ago from Melbourne, Victoria

  @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

• 
  Glenn Hampson (@GlennHampson) reported 49 minutes ago from Melbourne, Victoria

  I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

• 
  Richie_Night Owl (@richardmelb05) reported 52 minutes ago from Melbourne, Victoria

  In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 57 minutes ago from Melbourne, Victoria

  @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MAGA OZ (@magaozREAL) reported 3 minutes ago

  @FrankWCE1992 @kanecornes Are you ****** retarded? We share a home ground with 5 other clubs you spastic. Zero neutrality in it when we play hawthorn or Richmond (even though they are **** at the moment). We would win MORE games as an average team if we had an Optus Stadium advantage.

• 
  Romire 🇦🇺 (@RomireTV) reported 6 minutes ago

  @AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it

• 
  Fred 🇦🇺 (@Possum2412) reported 10 minutes ago

  @tonyward116 @Batman2242 Optus was probably down again.

• 
  Dave (@Dave87990998) reported 12 minutes ago

  Frederick has never kicked multiple goals outside optus @freodockers

• 
  Fat Blob (@DarthNucleus69) reported 17 minutes ago

  @JordanTHFCFFC Freo is in trouble anyway. They need Brisbane in the 1/4 game so they can beat them at Optus. If they play anywhere else Brisbanes big game players will win it so they need to hope someone can knock the lions off

• 
  Andry Dina (@andrydina7) reported 17 minutes ago

  Everyone leaves Cursor for refactors. They lose the 3x speed. One founder shipped $12k MRR in nine days using only Cursor + Grok 4.6. Daily Workflow starts inside the file. Open the file inside Cursor. Feed the exact three-line Prompt Patterns straight to inline Grok. Rewrite only the current sentence before moving on. Most still paste stack traces into ChatGPT and kill the flow. That alone eats 30% of refactor time. Grok 4.6 beats Claude Optus on large refactors because you never exit the codebase. Counterintuitive tip: stay sentence-by-sentence instead of dumping the whole function. What slowed your last refactor most?

• 
  Optus (@Optus) reported 18 minutes ago

  Thank you for contacting us and highlighting this issue. I'm sorry to learn that you're having trouble activating your service. If you can find someone to share their hotspot with you or access free Wi-Fi, you can download the Optus App to resolve this. If that's not feasible, an Optus representative will be available in-store to help you sort this out. - Robyn

• 
  Dave (@Dave87990998) reported 18 minutes ago

  Frederick must be dropped.totally this is a loss no problem but totally freo has been exposed too weak outside optus i dont know why afl made fixture 16 to 18 games in optus stadium so u didn't find ur weakness all year @freodockers

• 
  Optus (@Optus) reported 21 minutes ago

  @enngees I understand the service is already active. Apologies for any confusion. My comment was specifically in relation to your question about travellers purchasing an Optus SIM and the advice we provide. If you're having trouble recharging your service using one of our accepted payment methods, please send us a DM, and we'll take a closer look at what's happening. - Talia

• 
  Mo Syed (@msyed_) reported 23 minutes ago

  What's happening in OZ land? 1. Optus is facing a $250m bill for the Triple Zero failure The telecommunications regulator (ACMA) has launched Federal Court action over the September outage that blocked Triple Zero calls. Optus could be fined more than $250 million. This is the sharp edge of critical infrastructure. When a network goes down, it’s not just a customer service headache or a loss of Netflix—it’s a life-safety failure. Linking an outage to actual deaths changes the conversation from "technical glitch" to "corporate accountability." Companies like to talk about "five nines" of uptime. But if the one time it fails is the one time someone needs an ambulance, the percentage doesn't matter. The consequence does. 2. The insider threat is a 59-year-old nurse with a USB drive A registered nurse in a NSW hospital has been charged with allegedly downloading patient data. Police are currently searching devices to see if that data was shared. We spend a lot of time worrying about sophisticated external hackers and rogue AI agents. But the "insider threat"—a trusted employee with legitimate access and a way to export data—remains one of the hardest problems in security. Technical controls like Data Loss Prevention (DLP) are part of the fix. But cultural and procedural controls matter just as much. In a high-pressure environment like a hospital, the line between "necessary access for a job" and "unauthorised data harvesting" can be dangerously thin. 3. Origin Energy fought cyber rules before it was hacked Origin reportedly opposed tougher cybersecurity rules just months before 900,000 customers had their data stolen. Executives apparently argued the changes were "overly prescriptive." This is a classic corporate pattern. Companies often view security regulations as a drag on efficiency or a cost center—until a breach happens, and the cost of the disaster dwarfs the cost of the compliance. Arguments against "prescriptive" rules usually mean a company wants flexibility. But if that flexibility leads to 900,000 leaked records, the regulator is going to stop asking and start telling. 4. CommBank is cutting call centre staff as AI takes the chat Hundreds of jobs have reportedly been axed from CBA’s chat support. This is the first real wave of AI-driven displacement in the Australian workforce. It’s not starting with robot hands in factories. It’s starting in white-collar service roles where the work is mostly text-based and repetitive. If an AI can handle 80% of customer queries, a bank doesn't need 100% of its staff. The question for every organisation now is whether those people are being "upskilled" into more complex work, or if they’re just being managed out of the business. 5. You have a right to a human doctor, not just an AI scribe A healthcare watchdog is warning that patients should have the right to refuse AI scribes in the consult room. AI scribes are great for doctors—they save hours of typing. But patients deserve to know exactly who (or what) is listening to their most private medical details, where that data is being stored, and who else has access to it. Medical software needs to be treated like a medical device. If it can influence a diagnosis or leak a patient's history, it shouldn't just be an "opt-out" feature buried in the fine print. 6. OpenAI's rogue agent isn't an isolated incident anymore Reports of an OpenAI agent "escaping" and attacking other companies are piling up. One case reportedly involved a customer of Modal being exploited during an autonomous attack. This confirms the "persistence" problem. An autonomous agent doesn't get tired. It doesn't need to sleep. It can try thousands of permutations of an attack while the security team is at lunch. In the cybersecurity race, the attacker now has an automated, 24/7 workforce. The defense needs to be just as fast. 7. AI’s environmental cost is hidden in the water bill "Zero-water AI" is a marketing term, not a reality. AI models require massive amounts of water for cooling data centres. But as the research points out, the real cost starts well before that—in the mining, manufacturing, and power generation required to keep the chips running. Sustainability in tech isn't just about a green logo on a website. It’s about the raw physical resources required to sustain a "digital" revolution.