Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 01/12/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • AndrewThackrah Andrew Thackrah (@AndrewThackrah) reported from Melbourne, State of Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

  • ashker_alikhan Ashker Ali Khan (@ashker_alikhan) reported from Melbourne, State of Victoria

    Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

  • HeyItsLeish Aleisha (@HeyItsLeish) reported from Melbourne, State of Victoria

    @Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...

  • andrewtralongo Drew (@andrewtralongo) reported from Melbourne, State of Victoria

    @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

  • Melburnian Moss 👊😎 (@Melburnian) reported from Melbourne, State of Victoria

    @lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!

  • IainAtAshes Iain Morrison (@IainAtAshes) reported from Melbourne, State of Victoria

    First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • mrjamesmoore J.\MES MOORE + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • marklaz0 Mark Laz (@marklaz0) reported from Melbourne, State of Victoria

    @7Cricket @Optus Honestly wtf was that

  • NishadKothari Nishad Kothari (@NishadKothari) reported from Melbourne, State of Victoria

    How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?

  • GSmith_24 Grant Smith (@GSmith_24) reported from Melbourne, State of Victoria

    Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

  • ArvinAlcasid arvinalcasid (@ArvinAlcasid) reported from Melbourne, State of Victoria

    @Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?

  • custer2007 Alex Parella (@custer2007) reported from Melbourne, State of Victoria

    Still no service from optus=tower damage since Saturday night 😳😳😳

  • bok_ Rob Amos (@bok_) reported from Melbourne, State of Victoria

    @bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mozau1 Maurie Farrell (@mozau1) reported

    @RonniSalt @Telstra The day Optus opened, I dumped Telstra. Never looked back. Telecom, it may have been called then, was the worst business I have ever dealt with.

  • AgentBasil Kim Fitzgerald (@AgentBasil) reported

    @RonniSalt @Telstra I have found with Telstra (and Optus), that they both respond more quickly to complaints on Twitter as they seem to have their better customer focused staff monitoring. Interested to see how you go !

  • velisonchoup Velison (@velisonchoup) reported

    Optus please stop being dog ****

  • EbonyCaple EbonyBreeCaple (@EbonyCaple) reported

    @Optus why doesn't my recharge app update my number when I change Sims? I've wasted $60 trying to recharge and can't get data, calls, text, anything Please respond as to how to fix this issue I enjoy your service and don't want to switch to Telstra

  • Lieberal_Aus The Almighty FrydenTurd (@Lieberal_Aus) reported

    Did I just hear correctly @7NewsSydney? Did you just claim that Optus' max speed on its 5G network was more than 100x what the upper limit of the technology is capable of (almost 1500GBit compared to an actual maximum of 10GBit?). Please maintain consistency in units of measure

  • ComradeinQld Daphne Truesdale 🐨🐘🐾🌳🌏 (@ComradeinQld) reported

    @RonniSalt @Telstra Switched to Optus after being a lifelong Telstra customer. Have never looked back. Excellent, responsive customer service.

  • GreenScreen3r GreenScreen3r (@GreenScreen3r) reported

    @Optus Yeah thanks Jack but those maps don't represent anything approaching reality out here ... hot-spotted my partner's Telstra phone and fine for the rest of the trip ... thanks for trying but the Optus network is useless outside of metropolitan areas ... ditching it this month

  • blue_sti Ivor Carr (@blue_sti) reported

    @RonniSalt @Telstra Because of poor customer service, I was also forced to contact ombudsman for Telstra and Optus. I will never, ever use them again. Would rather use a pigeon for my corresponding.

  • Roblmcrob MsMc (@Roblmcrob) reported

    @MiaCamp40513113 @RonniSalt @Telstra Optus had the same impact on me after NBN connection. Lied, failed at "service" and lost our custom after 25+years.

  • flanker62 brian bosanko (@flanker62) reported

    @SpotlightForYou @Telstra Try Amaysim on the Optus network. $45 monthly for 80gig prepaid.