Optus Outage Report in Glen Iris, Stonnington, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (58%)
-
Phone (15%)
-
E-mail (14%)
-
Wi-fi (9%)
-
Total Blackout (4%)
-
TV (%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
||
| Melbourne |
||
| Melbourne |
||
| Melbourne |
||
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup
-
James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
-
Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.
-
Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
-
Aussie Chris 🇦🇺🐯🏆
(@Aussie_ChrisC) reported
from
Melbourne, State of Victoria
@Optus Since 1st of July network maintenance, our home internet is now 50% slower
-
Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.
-
Siyon🌹
(@siyon_x) reported
from
Melbourne, State of Victoria
@Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(
-
Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!
-
Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!
-
Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.
-
Anastasia McFeeters
(@AMcFeeters) reported
from
Melbourne, State of Victoria
@Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help
-
PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
-
CHAMPIONS OF EUROPE💙
(@JeromeKhalaf) reported
from
Melbourne, State of Victoria
They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭
-
Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
cryptonipz
(@cryptonips2) reported
@Optus #OptusHack This is a fail on so many levels. Can't login to any apps, called, told to cancel in store. In store told to call cancellations Cancelations hangs up anywhere from 23 minutes to an hour of being on hold
-
A Rose by Another Name
(@CRosmin77) reported
@JadedTransWoman Can't speak re all resellers, but apparently Australia Post Mobile is unaffected despite using Optus as their carrier as AusPost store customer info themselves rather than passing it on to Optus
-
Mixmaster Sunbeam J
(@jmspdly) reported
@joshgnosis the problem is, how do we even know if we are in the 10,000 records? No one’s told us how to check. I don’t even know if I’ve been hacked since the email Optus sent on Friday was just addressed to ‘Customer’ and I haven’t heard anything more.
-
Jo
(@Makucha) reported
Police press conf on ABC right now. Fed up with hearing how complex this is - that’s been the answer for over a week now. @Optus need to issue a timeline for when customers will ALL be advised of the degree of data of theirs that was basically donated to the dark web by Optus.
-
Urban Wronski
(@UrbanWronski) reported
Sometimes I pity the AFP. Does it have any credibility at all? Some poor woman in uniform is explaining that the process of catching the Optus criminal will be long and slow because the perpetrator is using "obfuscation techniques". Obfuscation? The AFP is an expert in that.
-
Terry Holt
(@tttezzz) reported
So I eventually get a txt from the Optus "expert" in regards to my internet issues and it freezes my phone and causes a restart!
-
Gwyntaglaw
(@Gwyntaglaw) reported
Here’s the thing. I’m an Optus customer. Had an account with them for over 20 years. I can’t even remember what personal documents I submitted to them for ID back then. I have no idea what exposure I might even have.
-
Micky🇦🇺Double🌶🌶
(@MichaelStylian9) reported
@9NewsAUS All the people who’s information was leaked should be compensated by @Optus to the tune of 2years free service. This leak is abhorrent to say the least. Customers should be up in arms demanding compensation. @Telstra will be diligently putting in all required programs
-
Gloria Balogh Gottlieb
(@BaloghGottlieb) reported
@7NewsSydney @Optus How STUPID.the cost will eventually be passed on to ALL CUSTOMERS COMPANY LAUGHING,TYPICALLY STUPID APPROACH AUSTRALIAN OF OVERKILL AND KNEE JERK REACTION…Find ******* culprit deal situation in terms of punishment so that CRIME Not happen again
-
stranger
(@strangerous10) reported
BREAKING: After being dragged kicking & screaming by Labor, Optus has caved in & agreed to cover the costs of all replacement passports. Lucky we have a government pushing back on the Corporations. 👍 The Opposition‘s solution was for the tax payer to foot the bill! 🤬