Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 11/21/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • diliprao Dilip Rao (@diliprao) reported from Melbourne, State of Victoria

    @ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium

  • nikolajarac Nikola Vukcevic (@nikolajarac) reported from Melbourne, State of Victoria

    @Optus your web chat has been down for half an hour now...

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2

  • geoff_craig Geoff Craig (@geoff_craig) reported from Melbourne, State of Victoria

    @PaulDavys Optus sucks!

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    Hello @Optus thanks for nothing. Trying to get my disconnected internet fixed and had been on hold for 3 HOURS!! Only to have it cut off. Thanks a bunch. I have no fixed internet. FIX IT!

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.

  • kelvin_yli 友人圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    @Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.

  • _VonFingerbang ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ (@_VonFingerbang) reported from Melbourne, State of Victoria

    @BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today

  • mralexdawson Alex Dawson (@mralexdawson) reported from Melbourne, State of Victoria

    Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!

  • DeanRosario Dean Rosario (@DeanRosario) reported from Melbourne, State of Victoria

    @ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Thanks Aron, already escalated, but service is ...... underwhelming.

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus

  • DeclanJE Declan JE 📸 (@DeclanJE) reported from Melbourne, State of Victoria

    @LounaTuna @Optus **** that's shameful for nbn speeds

  • uaena_panda Uaena_Panda 🐼 (@uaena_panda) reported from Melbourne, State of Victoria

    @chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol

  • BennieKrevice Bennie Krevice / Annie Krevice (@BennieKrevice) reported from Melbourne, State of Victoria

    @gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesDelaney111 orb (@JamesDelaney111) reported

    So.. you know the customer data breaches at @Optus and @medibank? Guess what corporations are pushing for now? Yep, digital identification.

  • RamYourQuexit Leftist Hovel Inhabitant (@RamYourQuexit) reported

    @Optus Currently I was palmed off by your call centre and told "senior staff" will contact me within 24 hours. I asked how theyd contact me and they had to ask me for my phone number. Obvious just another palm off from the worst call centre in the business world.

  • ImpaRae Impa (@ImpaRae) reported

    @CommBank Hi CommBank. It looks like my card was used fraudulently for trading but I've never traded in my life. Have locked card. I was an Optus customer so I'm a bit concerned.

  • KaraAbheri1 Jaz: 🧛‍♀️ ISO Fang Daddy 🧛‍♂️ (@KaraAbheri1) reported

    Massive data leaks from Optus (a telecommunications company) A whole DC superhero movie, BATGIRL, was deleted from the server THE FILMMAKERS were saving it on and we have lost it forever and it will never see the light of day. Digital is not secure. It has never been secure.

  • Asidmind1 Asidmind (@Asidmind1) reported

    Optus down?

  • Bumbleb12044521 Bumblebee (@Bumbleb12044521) reported

    @notsomadboy I have had my data compromised with Optus, whilst it isn’t medical information, I have a massive problem with the first 6 on this as I have no way of securing that from identity theft and having no real solution for protection other than checking bank accounts daily!

  • MantleFlag TheMattFormerlyKnownAs... (@MantleFlag) reported

    @ashleighkatexx Ditto optus. Sent me a customer service feedback survey recently. I was not kind.

  • iallikat 🧚‍♀️🍁❄️alikat🐬☔️🧜🏽‍♀️ (@iallikat) reported

    perhaps perhaps perhaps… companies like Medibank and Optus, etc. are secretly selling customer’s personal data and covering up the sale by pretending they were hacked???? #medibankhack #optushack

  • clint010265 Clint (@clint010265) reported

    @sanderling68 I think that one just went out everywhere. I got the same and I've never been with Medibank or Optus. They're just phishing.

  • MoroseJerk Manse (@MoroseJerk) reported

    @Optus Hi, I’ve already done that but was told what I posted above. Which doesn’t help me.