Optus Outage Report in Glen Iris, Stonnington, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	3 days ago
Melbourne	Wi-fi	4 days ago
Melbourne	Internet	4 days ago
Melbourne	Internet	8 days ago
Melbourne	Internet	9 days ago
Melbourne	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  Tina Savidis (@tina_sav) reported 11 seconds ago from Melbourne, Victoria

  The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth

• 
  cbzrifle (@cbzrifleCSGO) reported 4 minutes ago from Melbourne, Victoria

  @iyencs @Optus help the man fools

• 
  Bella 🎡 (@itsabelslife) reported 4 minutes ago from Melbourne, Victoria

  Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!

• 
  Amber [HGG] (@Uberstooks) reported 4 minutes ago from Melbourne, Victoria

  @Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.

• 
  Vap0urz (@vap0urz) reported 5 minutes ago from Melbourne, Victoria

  Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible

• 
  Thomas Bailey (@mr_thomas_bee) reported 10 minutes ago from Melbourne, Victoria

  .@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.

• 
  Eileen B Kenny (@eileen_1956) reported 13 minutes ago from Melbourne, Victoria

  @NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡

• 
  Bron Flutterby (@BFlutterby) reported 18 minutes ago from Melbourne, Victoria

  @Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'

• 
  Eileen B Kenny (@eileen_1956) reported 25 minutes ago from Melbourne, Victoria

  @Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.

• 
  Baethan Mullen (@BaethanEnergy) reported 27 minutes ago from Melbourne, Victoria

  @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

• 
  Eileen B Kenny (@eileen_1956) reported 29 minutes ago from Melbourne, Victoria

  @NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌

• 
  Kelly Sargison (@kelly_sargison) reported 31 minutes ago from Melbourne, Victoria

  @Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯

• 
  Brian (@kenyathes) reported 35 minutes ago from Melbourne, Victoria

  @TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not

• 
  Shamila Gopalan (@Shami2512) reported 36 minutes ago from Melbourne, Victoria

  @Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

• 
  Christopher Choi (@chrisbchoi) reported 38 minutes ago from Melbourne, Victoria

  @Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable

• 
  Eileen B Kenny (@eileen_1956) reported 48 minutes ago from Melbourne, Victoria

  @Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.

• 
  AJG (@Aaron_Geary) reported 49 minutes ago from Melbourne, Victoria

  @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

• 
  Alex (@Alex_I_88) reported 50 minutes ago from Melbourne, Victoria

  @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

• 
  lesposen (@lesposen) reported 50 minutes ago from Melbourne, Victoria

  @playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole

• 
  Eileen B Kenny (@eileen_1956) reported 56 minutes ago from Melbourne, Victoria

  @Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moothu (@Moothu22) reported 6 minutes ago

  @Optus After a few more phone calls someone finally helped and are apparently sending a technician to help. Though the fact that I was constantly hung up on or asked to get a new plan and spend more money and not helped before hand was still very frustrating as a customer.

• 
  Kirichka (@DiirtyCrimeGirl) reported 13 minutes ago

  @Optus internet/NBN is down in the 3037 and 3038 areas, is there any work being done to resolve this issue?

• 
  Possum 'Cave Proll' Trump - Armchair Expert (@possumbrisbane) reported 17 minutes ago

  Dear ******* @iinet. You evil psychopathic creeps. You and your stupid backward attitudes and lack of trust and systems are causing me to be bullied continually by a ******* psychopath. Dear @Optus @telstra and all other phone companies. None of you ******* cause me any trouble

• 
  Mask of Sanity (@Georgeathert13) reported 17 minutes ago

  @Telstra It's just that I'm with Optus ATM, but I'm planning on going to Telstra next week. They will release me from my contract with them because they can not provide service. I've checked Telstra in my area is OK

• 
  Vytas Birstonas (@VB_82) reported 18 minutes ago

  @juniperjessi @libyanfighter90 @datenasrin And look at what happens when you give your ID to legit companies like Optus, never mind some random WL you've never met. Same with deposits, I've actually pre paid nearly a year's worth of visits before, but never for the first meeting

• 
  merrilyn.jenkins (@MerrilynJenkins) reported 18 minutes ago

  Ok @optus why can’t I send an email from home internet since last Thursday? Keep getting smtp error. Hours and hours on chat. And I am not the only one! Stop denying there is a problem!

• 
  Freo Crood (@freocrood) reported 19 minutes ago

  @APK272 @chris_willo my favourite thing about the Optus/SBS fiasco at the last World Cup was that by the time the final came around, there was 0 issues streaming on Optus so I got Drury instead of washed Tyler.

• 
  Grandfather (@sahal_ow) reported 20 minutes ago

  Call failed no reception slow internet, **** optus atp

• 
  Alex secret (@AlexWatt) reported 24 minutes ago

  @OptusStadium Hi. when U2 played at Optus we couldn’t even make out what tune they were playing so bad were the stadium acoustics. We along with thousands of others left early. Spin fwd to Guns and Roses and same. When will you fix the acoustics?

• 
  Matty (@mattyofthebell) reported 24 minutes ago

  @Optus How about sticking to your core business? Might help don't you think?