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Optus outages and service status in Glen Iris, Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Glen Iris, including 1 direct report.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received May 30, 6:17 PM GMT+10.
  • 56% Phone (56%)
  • 44% Internet (44%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Optus

Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 7 hours ago
Melbourne Internet 5 days ago
Melbourne Phone 17 days ago
Melbourne Phone 18 days ago
Melbourne Internet 18 days ago
Melbourne Internet 21 days ago

Nearby cities with recent reports

Melbourne

2 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • BradleyWDeacon
    Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, Victoria

    Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

  • Anderson_Neath
    ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, Victoria

    OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics 📑 #AS #ato 🎩

  • morrisd3_dm
    Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • Bunba
    Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria

    @Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

  • CooperCodes
    Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, Victoria

    @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

  • macec88
    Mace Caruana (@macec88) reported from Melbourne, Victoria

    @OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!

  • tmwwthere
    Andrew Watson (@tmwwthere) reported from Melbourne, Victoria

    10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action

  • Barefootnurse1
    The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum

  • DrTejashreeK
    Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, Victoria

    Anybody experiencing issues with @optus network? Signal interruptions are regular and ongoing. I often get dropped out of important meetings and seminars because of network issues. This is beyond annoyance #Optus

  • CostaLambrou
    Constantinos Lambrou (@CostaLambrou) reported from Melbourne, Victoria

    @cokeefe9 @Raf_Epstein @9NewsAUS They can do whatever they want, if I anybody is hacked it’s insurance issue between the bank and Optus

  • PetraElliott
    Time Traveller then/now (@PetraElliott) reported from Melbourne, Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • bonitoclub
    Tony (@bonitoclub) reported from Melbourne, Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • CooperCodes
    Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, Victoria

    @Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

  • alexdc_24
    Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, Victoria

    @maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon

  • camdenham
    Cam Denham (@camdenham) reported from Melbourne, Victoria

    Hey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    @OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.

  • jk9370226590
    JK (@jk9370226590) reported from Melbourne, Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • madame_diamond
    Lady Doomond 👻 (@madame_diamond) reported from Melbourne, Victoria

    Optus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    Hey @optus you’ve just advised of your 6th upgrade for our area in the past 2 months. To increase the speed of the network. No speed increase so far, just a lot of interruption. Please do better.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • asewell6
    AL (@asewell6) reported

    @Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.

  • 616MURDOCK
    river DDBA SPOILERS (@616MURDOCK) reported

    wifi down for a second night in a row i’m going to send wolves after optus dude

  • optus_help
    Optus Help (@optus_help) reported

    @Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn

  • Optus
    Optus (@Optus) reported

    @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

  • DCampagna13
    Damian Campagna (@DCampagna13) reported

    @StevoMedia Next we will be playing Essendon Collingwood at Optus Stadium on ANZAC Day. What a stupid idea, the showdown should actually be played as either the curtain raiser or the closing game to Gather Round.

  • banditkayfabe
    bndt (@banditkayfabe) reported

    Bunbury, BYE, Optus, Optus? For 4 weeks? Never heard of such a thing for WA!

  • mustafa__jones
    Mustafa Jones (@mustafa__jones) reported

    @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

  • siento
    K S (@siento) reported

    @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

  • NRLSilverback
    🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported

    @MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.

  • theatricalturd
    theseus 🍉 (@theatricalturd) reported

    wtf is wrong with the deck at optus #AFLFreoHawks