Optus outages and service status in Glen Iris, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	22 hours ago
Melbourne	Phone	4 days ago
Melbourne	Internet	15 days ago
Melbourne	Phone	20 days ago
Melbourne	Total Blackout	20 days ago
Melbourne	Wi-fi	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  Mace Caruana (@macec88) reported 1 minute ago from Melbourne, Victoria

  @OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 4 minutes ago from Melbourne, Victoria

  Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus

• 
  Stephen McDonald (@sbmcd) reported 9 minutes ago from Melbourne, Victoria

  @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

• 
  Snjezana (@Snjezdamajana) reported 10 minutes ago from Melbourne, Victoria

  @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported 13 minutes ago from Melbourne, Victoria

  @OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.

• 
  Vamsi Mithun (@VamsiMithun) reported 15 minutes ago from Melbourne, Victoria

  @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

• 
  The Barefoot Nurse (@Barefootnurse1) reported 22 minutes ago from Melbourne, Victoria

  When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum

• 
  Lady Doomond 👻 (@madame_diamond) reported 23 minutes ago from Melbourne, Victoria

  Optus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠

• 
  Glenn Hampson (@GlennHampson) reported 24 minutes ago from Melbourne, Victoria

  I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

• 
  Mick (@mikjcal) reported 25 minutes ago from Melbourne, Victoria

  @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

• 
  Nathan Larkin (@nlarkin_photo) reported 31 minutes ago from Melbourne, Victoria

  @Optus Been the worst service all day with continual drop outs.

• 
  آلاء باخميس | Alaa Bakhamees (@AlaaBakhamees) reported 38 minutes ago from Melbourne, Victoria

  I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!

• 
  Shiraj Sen (@shiraj_sen) reported 38 minutes ago from Melbourne, Victoria

  Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

• 
  Scruff_Around_the_Edges (@Scruff_Edges) reported 43 minutes ago from Melbourne, Victoria

  Wtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.

• 
  doc eggbert (@doc_eggbert) reported 45 minutes ago from Melbourne, Victoria

  @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

• 
  🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported 45 minutes ago from Melbourne, Victoria

  @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported 47 minutes ago from Melbourne, Victoria

  Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

• 
  JK (@jk9370226590) reported 49 minutes ago from Melbourne, Victoria

  @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

• 
  Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported 52 minutes ago from Melbourne, Victoria

  Optus and Qantas really fighting for that “worst company in Australia” award.

• 
  Richie_Night Owl (@richardmelb05) reported 55 minutes ago from Melbourne, Victoria

  In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daisy Cutter how dare you (@daisycuttertz) reported 4 minutes ago

  @MRowlandMP Who got the cash from 50 billion labour hire MICK Telstra and Optus rolled a nationwide network in 18 months using their own employees get stuffed Mick Big Build 101

• 
  Arthur Barrett (@Ayyyyybeeeee) reported 7 minutes ago

  Here in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?

• 
  NewsTongue (@NewsTongueX) reported 7 minutes ago

  🔴 Telstra CEO faces parliamentary inquiry over nationwide outage affecting emergency calls, payments Telstra chief executive Vicki Brady will testify Friday before an emergency parliamentary inquiry into last week's outage that knocked out triple zero emergency calls, disrupted payment systems, and stopped trains in two Australian states. Greens communication spokesperson Sarah Hanson-Young said: "Telstra, just like Optus, has put their profits ahead of public safety and public service for far too long, and the law allows them to." • Telstra accepting compensation claims from affected customers and small businesses with supporting evidence

• 
  Dragonzlucas (@luke6211) reported 8 minutes ago

  @daytona7th @Adrian_Arciuli @FIFAWorldCup I have been to many soccer games at Optus stadium and its been great. They do preseason games there every year for big teams and its never been a bad watch.

• 
  RayCapogreco (@RayJCapo79) reported 11 minutes ago

  I hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!

• 
  Raymond McKeown (@RaymondKeown3) reported 17 minutes ago

  @TimjboAU I will be more than interested if this has been issues related to routers in call centres, and what was the country of origin, I did recommend long ago to Optus the reasoning for not using a certain China Telco provider. I wonder if history has repeated?

• 
  SadzysSingles (@SadzysSingles) reported 19 minutes ago

  @DelloPicks Worth noting he has only missed 14 at Optus once this season as is, which was probably a career worst game.

• 
  Dr Ravi Nayyar (@ravirockks) reported 19 minutes ago

  '[CBA] suggested customers switch connections to an Optus network or local wi-fi source. '[Tyro] was aware some people were unable to connect to payment machines that operate on 4G networks'.

• 
  Chris Smith (@chrissmithonair) reported 19 minutes ago

  @optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please

• 
  LM (@Offerandextend) reported 21 minutes ago

  @Wolfie__Bear @Cotty_Merv @Telstra It’s like he’s hoping Telstra will pick him or thank him publicly? Imagine my frustration when a major corporation that keeps increasing their prices can’t even get a service working which puts people at risk 🤡. It’s like when Optus went out and people literally died