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Optus outages and service status in Glen Iris, Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Glen Iris, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and Phone.
  • The most recent signal from this area was received Jul 2, 1:39 PM GMT+10.
  • 38% Wi-fi (38%)
  • 25% Internet (25%)
  • 25% Phone (25%)
  • 13% Total Blackout (13%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 4: Problems at Optus

Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 days ago
Melbourne Phone 8 days ago
Melbourne Total Blackout 8 days ago
Melbourne Wi-fi 9 days ago
Melbourne Wi-fi 10 days ago
Melbourne Internet 13 days ago

Nearby cities with recent reports

Melbourne

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • Anderson_Neath
    ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, Victoria

    OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

  • doc_eggbert
    doc eggbert (@doc_eggbert) reported from Melbourne, Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • marbledspout
    Felicity Waters (@marbledspout) reported from Melbourne, Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

  • 2020digging
    Bo Reidler (@2020digging) reported from Melbourne, Victoria

    @abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.

  • jonathonnunan
    Jonathon Nunan (@jonathonnunan) reported from Melbourne, Victoria

    @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

  • methylnick
    Nick Wong AU/MEL (@methylnick) reported from Melbourne, Victoria

    @AntoBeck @Optus Damn. I did not get this. 😭

  • Bunba
    Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria

    @Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

  • Bunba
    Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria

    @Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @Optus talk about impossible to contact you to find out why my nbn is not working. Happy to give my data away but not help.

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    Hey @optus you’ve just advised of your 6th upgrade for our area in the past 2 months. To increase the speed of the network. No speed increase so far, just a lot of interruption. Please do better.

  • Bunba
    Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria

    @Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

  • Barefootnurse1
    The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum

  • bonitoclub
    Tony (@bonitoclub) reported from Melbourne, Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • Snjezdamajana
    Snjezana (@Snjezdamajana) reported from Melbourne, Victoria

    @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

  • RudiEdsall
    Rudi Edsall (@RudiEdsall) reported from Melbourne, Victoria

    I may have had all my personal data stolen being an Optus customer, but at least I get one bar of 4G reception in a cafe in Brunswick

  • justinjonesblog
    Justin Jones (@justinjonesblog) reported from Melbourne, Victoria

    @BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • realrohbags
    Roh 🇦🇺 📡 💻 (@realrohbags) reported

    @Rusken__ @Teh_Jkr @Optus Prepaid is just as bad! The cheapest prepaid sim on Belong is now $34, there are no $10 p/m plans anymore.

  • AllanMCI47
    Allan Cullinger (@AllanMCI47) reported

    @australian Stan’s coverage is so **** and cost a bomb. Optus sport was way better.

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @Optus Do you train your Indian ‘Customer Service’ staff to be difficult, unresponsive and mendacious ?

  • DayvdAllen69876
    Dayvd Allen (@DayvdAllen69876) reported

    Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

  • nora_batty_
    Nora B (@nora_batty_) reported

    @Rusken__ @Teh_Jkr @Optus Thanks, I’m with Optus with a fully laid phone and it just sucks. I’ve tried switching to amaysim, but it’s not working. Will look at Belong.

  • gav_mck
    Gavin McKenzie (@gav_mck) reported

    @Telstra Telstra Doncaster failed and refused to help, I'll be lodging a complaint with the ombudsman in due course, duly note the outcome, you lost two decades long people to Optus, who were terrific in help.

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Telstra MVNOs ████████████ (higher cost) Optus MVNOs ██████░░░░░░ (mid-range) Vodafone MVNOs ████░░░░░░░░ (cheapest) Conclusion: We pay more because only one network actually works.

  • Chicky_Think
    Chicken Little (@Chicky_Think) reported

    Somehow today, the models (sonnet, optus, haiku) are not working properly or very slow. It even reply me in Chinese 好的 when all conversations are in English. Omg. The only working model seems to be fable 5. Anything happening in the background @claudeai?

  • ronyspark
    Rinat F. 🇦🇺 (@ronyspark) reported

    @tsport100 @Starlink We were with Optus for more than a year. Service was great, we’re lucky to have a tower nearby, but prices climbed up to $100 per month 😬

  • WHUdownunder
    West Ham Fans Australia (@WHUdownunder) reported

    @villaminium They were absolutely fleecing us towards the end of that spill though… Had a mate who worked at Optus and he said there was hundreds of British customers who were only with them for the football package. Seemed an insanely stupid deal to let go of imo