Optus outages and service status in Glen Iris, Victoria
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Glen Iris, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Sep 2, 9:08 AM GMT+10.
- Internet (63%)
- Phone (25%)
- TV (13%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glen Iris, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Phone | 6 days ago |
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Melbourne
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TV | 7 days ago |
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Melbourne
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Internet | 7 days ago |
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Melbourne
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Internet | 15 days ago |
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Melbourne
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Phone | 20 days ago |
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Melbourne
|
Internet | 24 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Optus Issues Reports Near Glen Iris, Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, Victoria@Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach
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Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, Victoria@VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.
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@RobertSpirkovski1978 (@RSpirkovski1) reported from Melbourne, Victoria@Apple I'll be changing back to iPhone.. This is my last Oppo.. **** service . Should check what Optus has release to customers there making your campany loss sales.. If they done that to my campany I'll destroy these..
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Nick Wong AU/MEL (@methylnick) reported from Melbourne, Victoria@AntoBeck @Optus Damn. I did not get this. 😭
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Shane Bryan (@ShaneBryan_IT) reported from Melbourne, VictoriaI think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.
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Bo Reidler (@2020digging) reported from Melbourne, Victoria@abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.
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John Ryan (@sitegeister) reported from Melbourne, VictoriaWhy should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.
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Andrew Watson (@tmwwthere) reported from Melbourne, Victoria10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action
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Stephen McDonald (@sbmcd) reported from Melbourne, Victoria@Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.
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Brian Humphries (@rocky1622) reported from Melbourne, Victoria@lynlinking @WgarNews L am glad not Optus customer
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@kelseyvh (@kelseyvh) reported from Melbourne, VictoriaHey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.
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Juls Torres (@julieptorres21) reported from Melbourne, VictoriaWhat's up with @Optus? NO SERVICE AGAIN! 😡
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Jonathon Nunan (@jonathonnunan) reported from Melbourne, VictoriaBROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.
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ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, VictoriaOPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics 📑 #AS #ato
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Jonathon Nunan (@jonathonnunan) reported from Melbourne, Victoria@nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?
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Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria@Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines
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آلاء باخميس | Alaa Bakhamees (@AlaaBakhamees) reported from Melbourne, VictoriaI'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria@NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.
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James + (@mrjamesmoore) reported from Melbourne, Victoria@Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?
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Karan White 🌱 (@karan_white_) reported from Melbourne, Victoria@mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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The Truth Always Wins (@TTAlwaysWins) reported@LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink
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Tom Baker (@Duckimusprime) reported@AFL @barrettdamian @JoeyPigz I mean sure, they just **** their pants the last time they were there. And a Freo side that had top spot locked up lost two of its last three games. Neither of which was at Optus.
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Mian Ijaz Rabbani (@ijaz2021) reported@jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
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Optus (@Optus) reported@enngees I understand the service is already active. Apologies for any confusion. My comment was specifically in relation to your question about travellers purchasing an Optus SIM and the advice we provide. If you're having trouble recharging your service using one of our accepted payment methods, please send us a DM, and we'll take a closer look at what's happening. - Talia
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GoodFellaBoi ➕ (Майк) 🏴☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported@showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.
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Optus Help (@optus_help) reported@KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon
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Jason Anders (@Jet_Anders) reported@Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?
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Eryn (@payneerynn) reported@Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.
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Optus (@Optus) reported@jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel
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DaPeach (@DiZPeach) reported@noplaceforsheep We were with Optus for over 15 years. Then they decided that they were pulling out of our area. Bad luck to us. Still after another 15 years trying to sort out random accounts. Baaaaaaaastards.