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Optus Outage Report in Glen Iris, Stonnington, Victoria

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Optus

Optus is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 19 hours ago
Melbourne Internet 8 days ago
Melbourne Wi-fi 8 days ago
Melbourne Internet 9 days ago
Melbourne Internet 13 days ago
Melbourne Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • kelseyvh
    @kelseyvh (@kelseyvh) reported from Melbourne, Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • Snjezdamajana
    Snjezana (@Snjezdamajana) reported from Melbourne, Victoria

    @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

  • julieptorres21
    Juls Torres (@julieptorres21) reported from Melbourne, Victoria

    What's up with @Optus? NO SERVICE AGAIN! 😡

  • PetraElliott
    Time Traveller then/now (@PetraElliott) reported from Melbourne, Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • JimothyJimbles
    Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, Victoria

    Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush

  • julieptorres21
    Juls Torres (@julieptorres21) reported from Melbourne, Victoria

    @Optus The fault persists for more than 2 hours in the NBN service.

  • DrTejashreeK
    Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, Victoria

    @Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach

  • madame_diamond
    Lady Doomond 👻 (@madame_diamond) reported from Melbourne, Victoria

    Optus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠

  • aussiebluemoon
    Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Chrisquirk
    Chris Quirk (@Chrisquirk) reported from Melbourne, Victoria

    @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

  • petzer_danie
    Danie Petzer (@petzer_danie) reported from Melbourne, Victoria

    @Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.

  • morrisd3_dm
    Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    @sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.

  • kapokmeatant
    Gerry Atrick (@kapokmeatant) reported from Melbourne, Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    Why is the @Optus tech support service getting worse?

  • rebeccajpowell
    Rebecca Powell (@rebeccajpowell) reported from Melbourne, Victoria

    It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

  • timothy_89
    Timothy (@timothy_89) reported from Melbourne, Victoria

    Imagine being an Optus and Medibank customer 😰😰

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • prophetschizo
    WORLD PEACE (@prophetschizo) reported

    @envirorealism @SenPaterson @Birmo WTF are you talking about. Optus leaving a public HTTP API that leaks everyone's **** to anybody is the LNP's fault? Thats complete nonsense.

  • amandajsaidwhat
    Amanda Somerville (@amandajsaidwhat) reported

    @jo_s11 @noplaceforsheep @Optus My too and the story run by channel 9 news. Problem is I went in yesterday but they wouldn’t accept anything other than the full email…which tada I’ve not received yet. I was turned away even though I had screen shots of them confirming it via My Optus app. I can’t do anything!

  • JJKALE2
    Solo Monk (@JJKALE2) reported

    Dutton & the leftovers throwing mud at Clare O'Neill over the Optus debacle, when their own fmr Minister Karen Andrews, has been flapping around a supposed bill that would've prevented this issue if she'd legislated it some time in the 9yrs that they were in govt. #Ds06

  • recentralised
    Craig Memery (@recentralised) reported

    I was an @Optus customer until (coming to my senses) about 6 years ago. They don't have my current email address to notify me. How can I find out if my data has been breached?

  • samw2k00
    Sam Wei (@samw2k00) reported

    How is changing a NSW driver license not changing the actual License number help preventing this Optus data leak? @Dom_Perrottet

  • TheGunted
    TheGuntedOne (@TheGunted) reported

    @Optus @RunnerSA18 I have wasted over 3 hours with your support team on the Optus app and they still can’t confirm what details of mine were leaked. They just keep spamming same replies. This is absolutely unacceptable. How do@I find out what details you allowed to be hacked?

  • SzilviaVirag
    Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️ (@SzilviaVirag) reported

    I hate to say it, but I suspect fixing the Optus data breach issue is going to involve more forced infection both while organising new documents for affected people and for all when completing future banking and other tasks.

  • chari_prats
    Chari Prats (@chari_prats) reported

    @RichardKGrump @TPG_Telecom I’ve been with TPG for years. Was with Optus before. Never had an issue with TPG plus their customer service is satisfactory.

  • superchromatic
    superchroma (@superchromatic) reported

    @TransportWAgov please do the work to allow drivers to request new driver's license numbers in the wake of Optus leaking information. Sufficient information has been leaked to allow forgers to sign up for things like banking services & crypto exchanges and this is a huge problem.

  • Camelli79450301
    Camellia (@Camelli79450301) reported

    @pg0268 @PMalinauskasMP Thanks Pip. Optus needs to be accountable on this issue.