Optus outages and service status in Glen Iris, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	9 hours ago
Melbourne	Phone	2 days ago
Melbourne	Internet	2 days ago
Melbourne	Internet	4 days ago
Melbourne	Phone	4 days ago
Melbourne	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported 2 minutes ago from Melbourne, Victoria

  Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 3 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

• 
  HelloSammyG (@HelloSammyG) reported 4 minutes ago from Melbourne, Victoria

  @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

• 
  Adam Gemmell (@raymond3020) reported 5 minutes ago from Melbourne, Victoria

  @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

• 
  Adam Gemmell (@raymond3020) reported 5 minutes ago from Melbourne, Victoria

  @Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider

• 
  troiboi 🤨 (@Troiboi) reported 5 minutes ago from Melbourne, Victoria

  @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

• 
  Julie-Anne Adams (@Bunba) reported 12 minutes ago from Melbourne, Victoria

  @Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

• 
  آلاء باخميس | Alaa Bakhamees (@AlaaBakhamees) reported 12 minutes ago from Melbourne, Victoria

  I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!

• 
  𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported 15 minutes ago from Melbourne, Victoria

  Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

• 
  Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported 22 minutes ago from Melbourne, Victoria

  @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

• 
  ANDERSON & SONS ©️ (@Anderson_Neath) reported 36 minutes ago from Melbourne, Victoria

  OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

• 
  Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported 40 minutes ago from Melbourne, Victoria

  @NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.

• 
  jules hughan (@juleshughan) reported 46 minutes ago from Melbourne, Victoria

  On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

• 
  Felicity Waters (@marbledspout) reported 49 minutes ago from Melbourne, Victoria

  Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

• 
  John O’Sullivan 🌻🌻🌻🌻🌻🌻🌻🌻🤔🤔🌏🌈🌈 (@JohnOSullivan36) reported 51 minutes ago from Melbourne, Victoria

  Story 7: Teenager convicted trying to defraud victims of Optus earlier data breach. Story 8 father of 11 gunned down Noble Park. 5 months on murder weapon not found. Story 9: Incorrect reporting that #MidTerms22 start tomorrow. They start in around 2 hrs in NY. Promotion of Biden

• 
  Essendon FC - The Rebuild (@EFCRebuild) reported 51 minutes ago from Melbourne, Victoria

  @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 52 minutes ago from Melbourne, Victoria

  Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus

• 
  Nathan Larkin (@nlarkin_photo) reported 54 minutes ago from Melbourne, Victoria

  Hey @Optus your service seems to be out.. Any ideas?

• 
  Susanna (@suessaints) reported 55 minutes ago from Melbourne, Victoria

  @vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2

• 
  enespana (@enespana1) reported 60 minutes ago from Melbourne, Victoria

  @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toby (@OzToby) reported 5 minutes ago

  @Optus until you improve your service you have no business increasing your undeserved fees a whopping 7.7% - above inflation. You are already overpaid at the current fees for what customers get.

• 
  Red Crow (@redcrow_28) reported 5 minutes ago

  1. 2001 v Carl (OO) Winless from the first three games, the Crows travelled to a dreary Optus Oval in horrible thunder, lightning and rain desperate for a win. Despite the atrocious conditions, the Crows led by new skipper Mark Ricciuto’s four goals, ground out a heroic win.

• 
  Optus (@Optus) reported 5 minutes ago

  @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik

• 
  Alan@Praying to hit Uma 7th tickets (@BasakaAU) reported 7 minutes ago

  "From 15 June 2026, we'll be moving the service(s) set out in the table below to our Optus Choice mobile in-market plan(s). International roaming will no longer be included in your plan(s). " NOOOOO MY 2GB OF ROAMING DATA PER MONTH

• 
  Bodgie Steve (@BodgieSteve) reported 7 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  wazza_gc (@WazzaGc) reported 8 minutes ago

  @SkyNewsAust @OMGTheMess Didn't have the guts to attend the Optus inquiry, because "she wasn't obligated". Kind of like Albanese saying "we weren't asked" on the Hormuz help. Doing the right thing just doesn't come natural for Labor.

• 
  eigzackly (@eigzackly) reported 10 minutes ago

  @IndianTechGuide They need to learn from Optus stadium in Perth on how to build good stadiums not that stupid panvati stadium

• 
  Mike (@stocksworldbull) reported 12 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  Lenny Phillips (@lenphil29) reported 13 minutes ago

  @matt__nicholls @freocrood @chris_willo I haven't been to either so purely off tv, optus layout looks and feels **** in comparison to subi. Let perth people sit in the sun on wooden benches if it improves my tv experience imo

• 
  DDTBRAD (@Lakshit96792492) reported 17 minutes ago

  @aliktareen he bats 3 at optus so shouldnt have ben much of a problem