Optus Outage Report in Glen Iris, Stonnington, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (56%)
-
Phone (18%)
-
E-mail (10%)
-
Wi-fi (8%)
-
Total Blackout (7%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
||
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
-
Davo
(@DavoGunner) reported
from
Melbourne, State of Victoria
Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport
-
Damian Marley🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
-
Dean Rosario
(@DeanRosario) reported
from
Melbourne, State of Victoria
@ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.
-
𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking
-
Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Yep, @optus 4G Wirelesss down again.
-
Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...
-
Paul Walsh
(@sportpaul) reported
from
Melbourne, State of Victoria
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
-
Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩
-
*Cindy N* 🤔
(@cindyn) reported
from
Melbourne, State of Victoria
@Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
-
Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!
-
Dilip Rao
(@diliprao) reported
from
Melbourne, State of Victoria
@ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.
-
Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.
-
Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
@Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.
-
Short Bloke Josh!
(@ShortBlokeJosh) reported
from
Melbourne, State of Victoria
Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.
-
Navaldeep Singh
(@NavalGeekSingh) reported
from
Melbourne, State of Victoria
@Optus is worst than the @reliancejio .
-
stokers
(@stokers26) reported
from
Melbourne, State of Victoria
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
-
jonnyforeigner
(@j_foreigner) reported
from
Melbourne, State of Victoria
Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content
-
lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Gotrek1966
(@hatross66) reported
@R_Chirgwin Excellent, after getting up them for lousy service and broken towers, now I find out about a data breach on Twitter. Way to go Optus.
-
Tim Roberts
(@TimboRoberts) reported
@shara_evans @Optus 21 hours since they told the media through pr channels. They've had time for TV and radio appearances and some crocodile tear filled apology from the ceo... but nothing for customers directly. It's absolute garbage.
-
Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@virgotweet Had similar problems. At the end of the day, after much obfuscation and humbugging, I got onto to management. NBN mostly uses sub contractors who are used like Gig workers, the infrastructure is stuffed and there is little communication between Optus n NBN.
-
Hunter Smith
(@MrHunterSmith) reported
Optus could leak every single personal detail of mine and still the worst but would be people knowing I'm with Optus.
-
journalistagendas
(@journalistagen1) reported
@cpenny_6 @6NewsAU @Optus They notified the public yesterday, within 24 hours. Considering the amount of work involved in identifying and rectifying the problem, as well as working out how many customers and how much data was impacted, 24 hours is fine. Doesn’t excuse the breach.
-
Head Like a Dropped Pie
(@LikeADroppedPie) reported
@cameronwilson Hey @Optus, why do I have to hear about this in the media instead of directly from you? Piss poor.
-
Dan
(@That_Dan_Guy_) reported
If I was with Optus, I would be talking to my bank to get re-issued credit/debit cards, change all my passwords for all accounts, and set up 2FA. they still don't know how this cyberattack happened. The way Optus have dealt with this is very poor.
-
Bill Rogers
(@LittleBirdOz82) reported
@trevorlong I stopped being an Optus Home customer about 13/14 months ago and stopped being an Optus Mobile customer about 2 and a bit years ago. How nervous should I be?
-
bored art online
(@pressreset) reported
@alisterrobbie yikes man. i mean, most of au was a customer of optus at one point or another. im sure that data is still in their systems, even if thr account is expired. it would be an old address etc but 😬
-
Mark Hyde
(@mhgoremau357) reported
@MichaelM_ACT The Sony intrusion in terms of the PSN NECESSITATED a reset - the Optus was cyber attack on its customer records. No service was affected by it directly.