Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 12/10/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • Snjezdamajana Snjezana (@Snjezdamajana) reported from Melbourne, State of Victoria

    @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

  • rebeccajpowell Rebecca Powell (@rebeccajpowell) reported from Melbourne, State of Victoria

    It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Why is the @Optus tech support service getting worse?

  • kapokmeatant Gerry Atrick (@kapokmeatant) reported from Melbourne, State of Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • PetraElliott Time Traveller then/now (@PetraElliott) reported from Melbourne, State of Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @lynlinking @WgarNews L am glad not Optus customer

  • DrTejashreeK Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, State of Victoria

    @Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • Chrisquirk Chris Quirk (@Chrisquirk) reported from Melbourne, State of Victoria

    @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @somewherein84 Or insta! I saw a woman yesterday who blamed Dan for Penny Wong requesting Optus pay for the replacement passports etc 🤯I shouldn't have lowered myself to her level but I couldn't help myself

  • JimothyJimbles Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, State of Victoria

    Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • aussiebluemoon Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, State of Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shleeable Shlee+ (@Shleeable) reported

    @brinlyau @Optus I apparently need to wait months for my NBN. Experience so far, Optus at my place (or Sydney in general) is damn slow. Telstra is "good enough". but Optus has 500GB and Telstra has 200GB. so I'm running both... I've got all of my random stuff on optus and my laptop on telstra.

  • GrantTDavies A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • eIusv daddy dan (@eIusv) reported

    @JWsznn @Optus My data keeps going like fine for 10 min then down for 10 min the last few nights

  • K_Lyndon1 Kyle Lyndon (@K_Lyndon1) reported

    @Optus is there an outage in yandina

  • brinlyau brinly (@brinlyau) reported

    I’m been agnostic my whole life but I more faith in God than Optus tech support fixing my home internet.

  • Haysz11 Hayley Zaidenberg (@Haysz11) reported

    @Optus Me again. I was on the phone for almost half an hour to be told it’s not his area of expertise and someone will call within 24 hours. What a waste of time. My account number is 62190723775 under Marty Zaidenberg if you can please help.

  • eIusv daddy dan (@eIusv) reported

    Yo @optus fix ur network

  • ViSiOnS2 Melanie PurvisFoleti (@ViSiOnS2) reported

    @Telstra As soon as I get thru to Telstra I will be moving this account to Optus also! At least I can talk to someone if I have issues, three days now no internet and I can.t talk to anyone other than India!

  • kiwiashleigh ashleigh (@kiwiashleigh) reported

    @Optus is there currently an outage in Broome?

  • ViSiOnS2 Melanie PurvisFoleti (@ViSiOnS2) reported

    @Telstra This is more frustrating! There are no interruptions in my area, and the link you gave me is only concerned with Bill payments and phone/tablet, nothing to do with ADSL internet issues! This is the second time I’m having issues with modems, the last one I had to move to Optus.