Optus outages and service status in Glen Iris, Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Glen Iris, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (80%)
- Phone (20%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Optus
Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glen Iris, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 7 days ago |
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Melbourne
|
Phone | 11 days ago |
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Melbourne
|
Internet | 16 days ago |
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Melbourne
|
Internet | 17 days ago |
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Melbourne
|
Internet | 21 days ago |
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Melbourne
|
Internet | 1 month ago |
Community Discussion
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Optus Issues Reports Near Glen Iris, Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, VictoriaOPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩
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Mick (@mikjcal) reported from Melbourne, VictoriaWatching the news I was reminded how in May I was on a road trip through country Victoria. I was given **** cause my phone didn’t have signal, and I had to beg to hotspot for a bit. “Just go with Optus” one said - well, I’m glad I ignored that advice and stayed with Vodafone🤭
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?
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Cam Denham (@camdenham) reported from Melbourne, VictoriaHey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria@Optus Been the worst service all day with continual drop outs.
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Mick ⚠™ (@mikemoran19) reported from Melbourne, Victoria@Optus service is absolutely appalling today, who's fallen asleep in there?
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Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, Victoria@maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon
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Adam Gemmell (@raymond3020) reported from Melbourne, Victoria@Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider
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Mick (@mikjcal) reported from Melbourne, Victoria@nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.
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Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, Victoria@Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.
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*Cindy N* 🤔✨ (@cindyn) reported from Melbourne, VictoriaAnyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…
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*Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, VictoriaHey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.
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Jonathon Nunan (@jonathonnunan) reported from Melbourne, VictoriaBROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.
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Constantinos Lambrou (@CostaLambrou) reported from Melbourne, Victoria@cokeefe9 @Raf_Epstein @9NewsAUS They can do whatever they want, if I anybody is hacked it’s insurance issue between the bank and Optus
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Michael (@mflbg) reported from Melbourne, Victoria@DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?
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Karan White 🌱 (@karan_white_) reported from Melbourne, Victoria@mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.
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Gerry Atrick (@kapokmeatant) reported from Melbourne, VictoriaSo I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.
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Danie Petzer (@petzer_danie) reported from Melbourne, Victoria@Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.
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Shiraj Sen (@shiraj_sen) reported from Melbourne, VictoriaHey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail
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John Ryan (@sitegeister) reported from Melbourne, VictoriaWhy should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Heidi (@HBoo71) reported@Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!
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#ForeverFreo (@BrianJArbuckle) reported@karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine
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Ray Finkle (@itsrayfinkle) reportedAusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.
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Mian Ijaz Rabbani (@ijaz2021) reported@jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time
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Sophie ❤️// red (unhinged version) (@rootsndreamland) reported@aidancellini4 @zerohanger I have never once seen a game at optus (or any other stadium) sell tickets for $35 unless you’re a child lmao
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Pop Culture Trolls (@pctrolls) reported@BG_Underscore @chosenfew850 These f****** know this man, they know what foundational means. They're just being optus and stupid.
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Optus Help (@optus_help) reported@KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon
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Robot Cave (@RobotCaveCom) reportedOrbital robotics is quietly becoming a real commercial business, not a DARPA demo. Northrop's Mission Robotic Vehicle just launched on a Falcon 9 with two robotic arms and three detachable Mission Extension Pods. In 2027, it will autonomously dock with the Optus satellite at ~27,000 miles up and bolt on a pod to extend its life by 6 years. The Optus bird launched in 2009, designed for 15 years. It's not broken. It just needs propellant. That's the whole thesis here. The business model shift is what stands out. Operators buy and own the MEPs permanently attached to their spacecraft. That frees the MRV to keep servicing other vehicles, more like a mobile repair truck than a dedicated tug. Two MEVs have already delivered 10 years of combined life extension across three customers. The unit economics are starting to close. Autonomous proximity ops at GEO velocities, with no margin for error, is the hard part. Does the MRV's dual-arm approach give it enough dexterity to handle satellites it wasn't originally designed to service?
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Optus Help (@optus_help) reported@KleinRevd Based on the screenshots provided, it's not clear that the issue is related to the Optus network. If you would like us to take a closer look or if there's any additional information you'd like to provide, please send us a DM, and we'll be happy to investigate further. -San