Optus Outage Report in Glen Iris, Stonnington, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
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Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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Matt
(@mattdarveniza) reported
from
Melbourne, State of Victoria
@mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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cheah
(@jiawhoo) reported
from
Melbourne, State of Victoria
@Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!
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Colin Panisset
(@nonspecialist) reported
from
Melbourne, State of Victoria
@mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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Julian Price
(@julianprice_) reported
from
Melbourne, State of Victoria
@Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
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Snickers
(@StepmeisterOz) reported
from
Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
@Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help
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Dinesh Kumar Roy
(@iDineshRoy) reported
from
Melbourne, State of Victoria
Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.
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Ross Monaghan
(@themediapod) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.
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Roadrunner83
(@roadrunner83_) reported
from
Melbourne, State of Victoria
@heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Newman
(@OhhDanni) reported
@TonyRMilne @Optus I’m sure they are doing what’s needed to be done and are also contacting each individual customer that has been directly effected. Just keep an eye out across the board and watch nothing fishy is happening and you will be fine
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>
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Scott Reeves
(@scottnich) reported
The Optus breach gets weirder by the day. Also I never realised there were so many cyber security experts out there.
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John Walters
(@JohnWalters452) reported
@giovannii84 @swillsm @JarrodWhittaker And at the very least, issue billing credit equiv. to # of yrs as customer as compensation for all the anxiety caused. Optus cannot wash its hands saying, 'Oh, sorry. Letting you know your personal info (stored by us in our servers) has been compromised, is all we will do.'
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paraphraseologist
(@paraphraseologi) reported
Hey @NRMA - received roadside assistance renewal email - went to pay online - @PayPal didn't work - blank screen. Right now (following Optus hack) is probably the WORST time for payment methods to go pear-shaped. Please lift game!
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The rationale
(@SES_rationale) reported
@madwixxy @Optus @Telstra Good question. I'm starting to think biometrics is the only solution to identity theft. Finger print; iris scan; voice etc... I'm also feeling nervous because my husband recieved a new Medicare card in the post while I never got one. The whole system is dodgy.
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Lizzi G 💉💉💉 (she/her)
(@lizzig66) reported
@JarrodWhittaker Friend just called vicroads for a different issue and was told they are looking into how to help those affected by the optus data breach.
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Breaking Bread
(@ERN_Malleyscrub) reported
@mazt_t @andrea_weymouth But let’s not simply blame the stupid LNP : there are ways to store data safely. #Optus tech geeks must be hopeless. Fresh out of high school or washed up old fools ?
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Dan 🇦🇺
(@EnLieten_) reported
@Jeremy_Kirk @BrettCallow Post taken down guys ? Did @Optus pay up?
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Dodo
(@DodoAustralia) reported
@Cherie_L___ Hi Cherie, Dodo customers have not been impacted by the Optus cyberattack. While we use the Optus network as a provider for our mobile phone services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)