Optus Outage Report in Glen Iris, Stonnington, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (8%)
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TV (2%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
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Community Discussion
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Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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Roadrunner83 (@roadrunner83_) reported from Melbourne, State of Victoria
@heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done
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Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria
Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.
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Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria
@Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help
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Colin Panisset (@nonspecialist) reported from Melbourne, State of Victoria
@mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky
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Robyn D (@KoparaFallsKid) reported from Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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Stephen (@Stephen02721621) reported from Melbourne, State of Victoria
@Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad
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Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.
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Monicasmeow🐈 (@monicasmeow) reported from Melbourne, State of Victoria
@mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.
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🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria
@Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.
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TheWeed (@GregRandall1) reported from Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria
Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.
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cheah (@jiawhoo) reported from Melbourne, State of Victoria
@Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!
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elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria
@Optus your wifi sucks BIG TIME
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Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Matt (@mattdarveniza) reported from Melbourne, State of Victoria
@mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.
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Julian Price (@julianprice_) reported from Melbourne, State of Victoria
@Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.
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Guy Incognito (@TeamBloomart) reported from Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus (@Optus) reported
@kimmidoll123 Apologies, in regards to long/wait hold times via our Optus app messaging service, Mumma. They are experiencing a high volume of inquiries & may take time responding. I have responded to your DM and will continue to provide assistance there in this regards. Kartik
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Chris (@Chrismangan0609) reported
@Optus nightmare customer service, with lying “experts” giving fake time frames
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Michael (@Michael63321388) reported
Who gives a sh t about Optus the most useless network in Australia and have been mismanaged for years and on their weird mind tried to stop us watching the English Premiere league another negative f ck up i can watch on any channel What a bunch of wankers
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dan kuhner (@KuhnerDan) reported
@Optus Network status doesnt work for me
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Katie Cox (@Katie_matie0609) reported
@optus your service is terrible. My husbands phone has been unable to take or make calls and we have lost an important job through our business. Every time we speak to someone they say it will be resolved and then that timeframe expires and it is not. This needs to be escalated.
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ConZ (@ConZ0503) reported
Hey @Optus three days with no NBN service. Reported Thursday and told a case manager will call us. Silence is deafening
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Harinder Seera (@HarinderSeera) reported
@Optus Optus what is taking you so long to fix my internet issue? It is time that Australian @VicOmbudsman really look at the services being provided by ISP.
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Shawn (@RealSturerEmil) reported
@optus giving me 25GB when I can barely use data on my iphone since the localised flooding in brisbane is pointless….0.1Mbps down/3Mbps up tonight…some “planned”work on a mobile tower in 4109 got extended to the 27th. i bet you gonna bill me for your **** service as well….
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fAffY (@f4ffYy) reported
Is Optus down again or is my network scuffed
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Chris (@Chrismangan0609) reported
@Optus Everyone’s “best to help resolve this” seems to end when IT is conveniently unavailable all of a sudden