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Optus outages and service status in Glen Iris, Victoria

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Glen Iris, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Aug 24, 9:06 AM GMT+10.
  • 80% Internet (80%)
  • 20% Phone (20%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 1 day ago
Melbourne Phone 6 days ago
Melbourne Internet 10 days ago
Melbourne Internet 12 days ago
Melbourne Internet 15 days ago
Melbourne Internet 1 month ago

Nearby cities with recent reports

Melbourne

2 recent signals

1 day ago

Community Discussion

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Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • marbledspout
    Felicity Waters (@marbledspout) reported from Melbourne, Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus

  • EFCRebuild
    Essendon FC - The Rebuild (@EFCRebuild) reported from Melbourne, Victoria

    @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

  • Burgo0806
    Courtney (@Burgo0806) reported from Melbourne, Victoria

    @me_dc Yep me too! I haven’t been an Optus customer for 2 years!

  • karan_white_
    Karan White 🌱 (@karan_white_) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.

  • sitegeister
    John Ryan (@sitegeister) reported from Melbourne, Victoria

    Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.

  • driver_x_oz
    Driver_x_oz (@driver_x_oz) reported from Melbourne, Victoria

    Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

  • 2020digging
    Bo Reidler (@2020digging) reported from Melbourne, Victoria

    @abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.

  • supremeturnip
    Matt (@supremeturnip) reported from Melbourne, Victoria

    @Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • Anderson_Neath
    ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, Victoria

    OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

  • enespana1
    enespana (@enespana1) reported from Melbourne, Victoria

    @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

  • PetraElliott
    Time Traveller then/now (@PetraElliott) reported from Melbourne, Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • NiaDrakaine
    𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, Victoria

    Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider

  • cindyn
    *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, Victoria

    Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

  • madame_diamond
    Lady Doomond 👻 (@madame_diamond) reported from Melbourne, Victoria

    Optus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠

  • HelloSammyG
    HelloSammyG (@HelloSammyG) reported from Melbourne, Victoria

    @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

  • Brodhe
    B (@Brodhe) reported from Melbourne, Victoria

    If you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CastIronBalcony
    Crumpet of Patriots (@CastIronBalcony) reported

    @JohnWinstHoward Ah, Optus must think I've still got my data roaming on? ****. Must follow up. Thanks

  • Jet_Anders
    Jason Anders (@Jet_Anders) reported

    @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

  • munkehsoup
    Great White Munkeh 🤍♀️🇦🇺 (@munkehsoup) reported

    I don't know why I even bother with the useless gd Optus app. It never ******* loads or works properly! Faster to just log into my account on the web ffs. 🙄

  • optus_help
    Optus Help (@optus_help) reported

    @zanekyal Hey, Nicole. It appears that the screenshot shown captures a partially completed Speed Test for your connection to the Optus Mobile Network, as opposed to the same Wi-Fi connection as your TV. We would recommend connecting your phone to the same Wi-Fi connection and completing this again. Should there be any further concerns after this, please don't hesitate to send us a Direct Message, where we can verify some additional information and assist further. - Dillon

  • optus_help
    Optus Help (@optus_help) reported

    @Zaica71 Hi there, as mentioned by my colleague, this is a built-in safety feature within the phone. Based on the notification, it seems that the change is not permanent and will unblock all numbers for a 2-hour period to ensure that you are reachable by emergency services. Please send us a DM if you require further assistance with your Optus services. -Jay

  • hkrob
    Rob (@hkrob) reported

    @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!

  • Mike85052500
    Mike (@Mike85052500) reported

    @nostalgiafkninc Clearly an Optus customer

  • FredSpider
    Fred the Mist🌫 (@FredSpider) reported

    @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National

  • Dave87990998
    Dave (@Dave87990998) reported

    If 80% of the games this season was not in optus freo will not be in no1. Taday game is ****.u might ne a minor premier but not a premiership winner in this form.Always winning 2nd half this will not work in finals lets wait and watch @freodockers

  • WCEBeagle
    The West Coast Beagle (@WCEBeagle) reported

    @AJG_87 @MiguelS92940618 This is where I’m at. Looking at yesterday alone we had the personnel on park to beat Richmond. Can blame poor kicking but it was the same against Port & North at Optus. We have gone backwards post bye If we have the personnel then for me it’s the coaching staff that are failing