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Optus outages and service status in Glen Iris, Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Glen Iris, including 1 direct report.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 10, 9:55 AM GMT+10.
  • 60% Internet (60%)
  • 40% Phone (40%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 10: Problems at Optus

Optus is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 16 minutes ago
Melbourne Phone 5 days ago
Melbourne Phone 7 days ago
Melbourne Phone 13 days ago
Melbourne Internet 24 days ago
Melbourne Internet 26 days ago

Nearby cities with recent reports

Melbourne

3 recent signals

16 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • scousehelen
    Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • enespana1
    enespana (@enespana1) reported from Melbourne, Victoria

    @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

  • ajobbins
    Adam Jobbins (@ajobbins) reported from Melbourne, Victoria

    @seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬

  • casimugh
    crandle (@casimugh) reported from Melbourne, Victoria

    Optus data hack reeks of a nerdy 14 year old that’s been banned from the PS4 so had to find entertainment elsewhere and accidentally got in trouble with his parents/the AFP

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported from Melbourne, Victoria

    In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

  • nlarkin_photo
    Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria

    @Optus Been the worst service all day with continual drop outs.

  • CooperCodes
    Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, Victoria

    @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    @OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • Barefootnurse1
    The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail

  • Bunba
    Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria

    @Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

  • jk9370226590
    JK (@jk9370226590) reported from Melbourne, Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    Why is the @Optus tech support service getting worse?

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • kapokmeatant
    Gerry Atrick (@kapokmeatant) reported from Melbourne, Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • HelloSammyG
    HelloSammyG (@HelloSammyG) reported from Melbourne, Victoria

    @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Garycopela0
    Patriot princess 777 (@Garycopela0) reported

    💥BREAKING NEWS: Let's talk about Optus and the 'outage'!💥 There has been a lot of speculation and questioning over the suspicious Optus outage. This explosive video exposes what is really going on and shows with evidence its links to the corruption in the Australian Government

  • harleywattsconn
    harleyw (@harleywattsconn) reported

    @CraigTong__ @wayne_kag @AlboMP You ever tried to cancel Optus Sport, BigPond Broadband or Foxtel?

  • Garycopela0
    Patriot princess 777 (@Garycopela0) reported

    Pfizer and CBDC (Central Bank Digital Currency) rollout. In short, Gladys Berejiklian who was found guilty of corruption, was installed in Optus as a puppet to create the hack in 2022 and outage in 2023 in order to pushout digital id and CBDC for offline payments according to

  • WanderingFister
    WanderingFist (@WanderingFister) reported

    Think Hermann Göring enjoyed himself at his Nuremberg trial more than I currently am at Optus. Awful awful game. Both sides utterly shite .

  • _nicks_tweets
    Nick (@_nicks_tweets) reported

    @Optus I’m not having issues activating my eSIM. I already have a eSIM with you. I want to buy a secondary number sim and cannot enter my OTP once it is sent via email. It also seems like there is a issue on your end with getting OTPs via email as it has taken over 10 minutes to arrive

  • Kathblue
    Kath (@Kathblue) reported

    Screw you @Optus. Putting my plan up again and trying to make it sound better by giving me more data. I don’t use the data I have now. I’ve moved providers so no longer a customer.

  • lenphil29
    Lenny Phillips (@lenphil29) reported

    @matt__nicholls @freocrood @chris_willo I haven't been to either so purely off tv, optus layout looks and feels **** in comparison to subi. Let perth people sit in the sun on wooden benches if it improves my tv experience imo

  • Cal_UpTheTigs
    Cal (@Cal_UpTheTigs) reported

    @smd_donald Richmond beat West coast by 40 at optus late last season. Neither result is a reliable indicator of where they're at because they both suck. Teams go through good and terrible patches, especially when they're as bad as these 2 teams are.

  • robb_j_m
    💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported

    I'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?

  • 5BNylonTip
    Drooling Drummer (@5BNylonTip) reported

    It would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.