Optus Outage Report in Glen Iris, Stonnington, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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J.\MES MOORE +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.
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Moss 👊😎
(@Melburnian) reported
from
Melbourne, State of Victoria
@lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!
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Ashker Ali Khan
(@ashker_alikhan) reported
from
Melbourne, State of Victoria
Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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Mark Laz
(@marklaz0) reported
from
Melbourne, State of Victoria
@7Cricket @Optus Honestly wtf was that
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Edwin Pascoe
(@edjpedjp) reported
from
Melbourne, State of Victoria
Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?
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Lawrence Robertson
(@lawrence_rob) reported
from
Melbourne, State of Victoria
So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving
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Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Mark Taylor
(@MTmelbourne) reported
from
Melbourne, State of Victoria
Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?
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Iain Morrison
(@IainAtAshes) reported
from
Melbourne, State of Victoria
First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus How can I have reference numbers if the chat never responded ?
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
@Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus Can someone provide me service with my 1800 issue this is my 6th attempt!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sassy Carrie
(@sassycarrie) reported
@Fae_Blahaj @Optus 😔😔😔optus would have been responding to it in the exact same way they let it all get taken. By doing **** all.
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Sassy Carrie
(@sassycarrie) reported
@AugersMonster @Optus I mean even credit/debit cards are far easier to cancel than changing my entire ******* identity ffs.
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Shane Mawson
(@mawso) reported
Hey @optus. You can start with giving us free optus sport to start of with. Then go ahead and fix your ****** customer service at your franchise store. Muppets.
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✪Eaon
(@eaonp) reported
$1M crypto ransom for Optus customer data is a hoax. It is I who have the data and all I want is $500k. Actual cash money though.
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Eric Osborne
(@Ericairns) reported
Anybody else who doesn't do porn sites having trouble with Yes Optus?
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Violet Green
(@VioletGre3n) reported
@redruby17 @Optus Be nice if they could at least contact folks so they know whether or not they need to cancel them.
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Hans Orph
(@HansOrph) reported
@stuontheloo @Optus AFAIK their duty is to protect customer data under the 1988 Privacy Act, and I'm sure some skilled lawyer/law firm will find where in the act Optus were negligent
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Brian - the other one
(@Huge_spinner) reported
@Optus @Sidonie89 not all customers are tech savy my 75 year old Mum will have no idea what to do you should be sending her to the nearest Optus shop for all the help she needs it shouldn't be my job to sort it for her
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Masericha
(@masericha) reported
@sassycarrie @Optus I'm so mad at the moment. **** them
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Heathdon S McGregor
(@HeathdonSMcGreg) reported
@masericha @Optus Start a completely different complaint and get the same response, word for word?