Optus outages and service status in Glen Iris, Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Glen Iris, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 9 days ago |
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Wi-fi | 9 days ago |
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Internet | 9 days ago |
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Internet | 13 days ago |
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Internet | 14 days ago |
Community Discussion
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Optus Issues Reports Near Glen Iris, Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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💧🔥 🌏 (@wewatchu2) reported from Melbourne, Victoria@indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM
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Billy Davis (@yungbillydavis) reported from Melbourne, VictoriaInternet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?
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Shannon Hitch (@Hitchey) reported from Melbourne, Victoria@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
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Vito Doria (@VitoCDoria) reported from Melbourne, Victoria@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.
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The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, Victoria@DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄
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Martz (@MartzMurph) reported from Melbourne, Victoria@Landoa74 @Optus Such bad timing for the school kids homeschooling.
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Benjamin Lannen (@bjlannen) reported from Melbourne, Victoria@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, Victoria@Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.
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Wenno (@bompshebomp) reported from Melbourne, Victoria@Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑
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Ella Lee (@elee_bella) reported from Melbourne, VictoriaI pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.
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Nick (@nick_komo) reported from Melbourne, Victoria@Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional
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Chris Kovas (@Kovas10) reported from Melbourne, Victoria@OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!
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Martz (@MartzMurph) reported from Melbourne, Victoria@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN
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DANIELA ❌⭕❌⭕ (@HotVogue) reported from Melbourne, Victoria@Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!
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David Williamson (@dwilliamson931) reported from Melbourne, VictoriaDoes anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email
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hames (@jamesanile1) reported from Melbourne, VictoriaWifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo
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Daniel Cooper (@DCooperGolf) reported from Melbourne, Victoria@OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?
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PennyK (@PKpies) reported from Melbourne, Victoria@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down
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Billy Davis (@yungbillydavis) reported from Melbourne, Victoria@Optus Still down almost 24 hours later. This is absurd it’s the weekend.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Glynis Rosser (@gdrosser) reportedMy @Optus saga continues. I’m on day 3 of no internet at all but I’m getting messages saying my issue is resolved. They keep referring to a Qld address and I am in South Australia. My business internet connection and I can’t reach a human! 🙄
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Steve Miguel (@stevemiguel) reported@optus Is there a service issue atm when receiving SMS messages in the last 2 hours?
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Elizabeth Day (@BarossaBluStckg) reportedBeware new phone plans w @Optus they no longer provide printable invoices via web access account &you will be locked to direct debits Ccard, other pymnt options been withdrawn. If you try to print invoices using the app its bad luck if you don't have WiFi or networkable printer.
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laila (@lailahakami) reported@Optus 5$ roming activited automatically which means i did not request and there is no way to turend off or stop it. I ve sent emails and tried via my optus app but no reply and doesnt stopped. Any help please
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Deee (@deeanto8) reportedHey @Optus why is my 5G not working???!!
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Steve Miguel (@stevemiguel) reported@optus STOP activating my roaming!!! I waste 15 minutes every day talking to your chat support. I have plane mode turned on and you still keep activating my roaming. PLEASE for the love of god stop it.
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Twitch ShaneKenty (@shanekenty) reported@xMort14 @Optus Im on 500 down fttp but its been a nightmare to deal with them internode/iinet
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Dee (@inkydeedi) reported@Optus @twirllcloud Having the same issue it was working till 12pm yesterday then stopped loading it’s effecting my work.
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Nicholas Tan (@the_tanman) reported@Optus Users on your NBN service can’t seem to resolve to certain websites. One I can’t access is hosted by Webflow and has Fastly as the CDN. Is there a known DNS issue impacting NBN subscribers? Confirmed with multiple other subscribers.
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🇵🇸 Paul A. Thomas 🇸🇾 (@Hey_NicePhoto) reportedIf you want to experience the worst helpdesk in Australia @Optus wins the award. The call centre has totally failed to respond to the issue. Having to wait 72 hours is a joke.