Optus Outage Report in Glen Iris, Stonnington, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Optus
Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
Hello @Optus thanks for nothing. Trying to get my disconnected internet fixed and had been on hold for 3 HOURS!! Only to have it cut off. Thanks a bunch. I have no fixed internet. FIX IT!
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Rosemarie Boland
(@roseandtoby) reported
from
Melbourne, State of Victoria
@kirstinferguson @Optus Still waiting ...... and yes, Optus customer too.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
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ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ
(@_VonFingerbang) reported
from
Melbourne, State of Victoria
@BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
@Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.
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Bennie Krevice / Annie Krevice
(@BennieKrevice) reported
from
Melbourne, State of Victoria
@gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2
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Stephanie Johnson
(@SeeingWithStars) reported
from
Melbourne, State of Victoria
Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today
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Nikola Vukcevic
(@nikolajarac) reported
from
Melbourne, State of Victoria
@Optus your web chat has been down for half an hour now...
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium
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Hufflepuffing my way to happiness
(@summadayze26) reported
from
Melbourne, State of Victoria
@Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.
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Uaena_Panda 🐼
(@uaena_panda) reported
from
Melbourne, State of Victoria
@chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol
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Geoff Craig
(@geoff_craig) reported
from
Melbourne, State of Victoria
@PaulDavys Optus sucks!
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Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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Declan JE 📸
(@DeclanJE) reported
from
Melbourne, State of Victoria
@LounaTuna @Optus **** that's shameful for nbn speeds
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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implicitrealist 💉x4
(@implicitrealist) reported
@vshek @Jeremy_Kirk I certainly wouldn’t trust Optus to accurately identify the impact for each and every customer. There needs to be a third party overseeing this process.
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Memento Moriarty
(@WarWraith) reported
I’ve literally never had a good experience with Optus on any level, both from a consumer point of view, and from a business service provider point of view, going back almost two decades. I’ve actively avoided them for over a decade, which turns out to be sheer dumb luck.
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Verushka, an editor
(@SydneyEditor1) reported
@divabooknerd @Optus Me either, and i only became a customer within the last 2-3 years. I messaged them to ask of my details had been compromised and they won’t say if my deets have been compromised but listed what was taken in the hack and its enough to gain access to ither stuff imo
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Lis
(@Eli_La11_11) reported
@CatPurry9 That's precisely one of the issues I had with that email. Made me even more angry! And "importantly no financial info or passwords have been accessed"... Umm except they have the rest of it. But #Optus are the victim.
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Demon King of Unserious Dicta
(@clothedvillainy) reported
What sucks is that Optus customers had their data stolen, then Optus customers effectively pay for the fine…
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Ros 💉💉💉
(@rosb1611) reported
I finally got the #OptusHack email 😫😡🤬. Husband hasn’t gotten one, and Optus says all affected customers have been contacted, so he’s escaped it. Latest update on the Optus website says those lost affected will be offered 12mths free subscription to Equifax service.
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Michael
(@its_peeps) reported
@goodfoodgal Actually fairly easy to solve. Issue new drivers licences and passports to those affected and charge it back to Optus.
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Kelly
(@divabooknerd) reported
I've been an @optus customer for twenty four years across multiple phone numbers and accounts. I still haven't received an email in regards to stolen personal information.
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Harrison Forth
(@Harrison_Forth) reported
4 days after hearing about the Optus hack, I receive an email from the company letting me know that my personal information has been jeopardised. Pretty pathetic @Optus - you’ve lost a lot of goodwill from this customer. #OptusHack
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sammyp
(@sammyp) reported
@Optus @RunnerSA18 It would be nice to be able to contact someone from your ******* company to find out what's going on & why you kept all my deets even tho I haven't been a customer for years