Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 01/16/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

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Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

  • VladdyB Vladdy Van Savage (@VladdyB) reported from Melbourne, State of Victoria

    Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Mobile reception is poor. Will deal with it tomorrow.

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported from Melbourne, State of Victoria

    @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo

  • timewaster2000 Mark Gambino 🗿 (@timewaster2000) reported from Melbourne, State of Victoria

    It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!

  • li_dpq li 🤷🏻‍♀️ (@li_dpq) reported from Melbourne, State of Victoria

    Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼

  • RandzyBirb Bird 🅱️⭕️ℹ️ (@RandzyBirb) reported from Melbourne, State of Victoria

    @Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • poonamjsamant POONAM (@poonamjsamant) reported from Melbourne, State of Victoria

    @Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.

  • scousehelen helen drinoczky (@scousehelen) reported from Melbourne, State of Victoria

    @Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠

  • Doggiesman Bornadog through and through (@Doggiesman) reported from Melbourne, State of Victoria

    @ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line

  • xafarr Muhammad Zafar (@xafarr) reported from Melbourne, State of Victoria

    Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice

  • G1NCHY g1nchy 🗨️ (@G1NCHY) reported from Melbourne, State of Victoria

    Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • VladdyB Vladdy Van Savage (@VladdyB) reported from Melbourne, State of Victoria

    Optus can suck a bag of *****!😡😣😡😡😡 Utterly Useless Company with lazy ass customer service

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GongAssassin Bazz (@GongAssassin) reported

    @mr_wright_54321 @swabraUTV @TheonlyDG Part of the subscription to Optus Sport to watch the Prem here in Australia includes free access to The Athletic for 12 months. I don't use it, they are that ****!

  • CherryGames_ UnshavenSavage (@CherryGames_) reported

    Hey @Optus my internet has been slow in the dapto area for the last week or so and its been really frustrating going from 200 plus mbps to a sad 26mbps pls reply and yes I have done all the trouble shoots with no results thanks.

  • sdoc23 Simon (@sdoc23) reported

    @YannickOda @pickle2401 It's a big part of it, but you don't plan a 50k prayer vigil at Optus Stadium for the poor process. David Teague copped something way worse in footy and people spoke up for the unfair treatment but otherwise probably accepted the decision was fair enough.

  • ReneeBa73851490 Renee Baker (@ReneeBa73851490) reported

    @MyRepublicAU your service is beyond incompetent. Such a horrendous experience trying to deal with you. 11 days you couldn't manage to do ONE THING and that is connect me to the internet. @optus stepped up and had me going in a few days even with issues on the NBN side.Go Optus👍

  • Artee15959315 Artee (@Artee15959315) reported

    @Optus @sydneymardigras and you have no customer service number that i can talk to you on?? useless company

  • msftbob BobTheMonkey 🏳️‍⚧️ (@msftbob) reported

    @Telstra @Optus will you have any issues if I move my services to Optus, rather than moving my wife to Telstra from Optus apparently Telstra can't be bothered.

  • ajihanian Armen Jihanian (@ajihanian) reported

    @Optus with telephone support ending at 8pm and your app down for maintenance, how can I contact support and raise a report for an nbn outage?

  • crackerscraigo Crackers (@crackerscraigo) reported

    @tonyvibo @TarynAnne5 I’ve got the Optus version of this while I’m in this **** hole rental, it’s been good up till now.

  • apparition100 Apparition100 (@apparition100) reported

    @Optus I got a sms from Optus saying my area will have internet outage tomorrow from 7-3pm. Since I don’t have Optus mobile hotspot and need to work tomorrow, what are my options?

  • dizzybink pamela🧣 (@dizzybink) reported

    Optus nbn outage most of the day Friday preventing any work being done Works fine over the weekend First thing Monday morning - Optus NBN outage as soon as work starts Sort your **** out ffs