Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 01/12/2026 01:25

January 12: Problems at Optus

Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, State of Victoria

    Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

  • PoopsieD72 🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported from Melbourne, State of Victoria

    @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

  • Adam_Goldman Adam (@Adam_Goldman) reported from Melbourne, State of Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • Barefootnurse1 The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, State of Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum

  • Barefootnurse1 The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, State of Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum

  • VamsiMithun Vamsi Mithun (@VamsiMithun) reported from Melbourne, State of Victoria

    @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

  • ShigeruKugimiya Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, State of Victoria

    @Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

  • DrTejashreeK Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, State of Victoria

    Anybody experiencing issues with @optus network? Signal interruptions are regular and ongoing. I often get dropped out of important meetings and seminars because of network issues. This is beyond annoyance #Optus

  • driver_x_oz Driver_x_oz (@driver_x_oz) reported from Melbourne, State of Victoria

    Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

  • mikemoran19 Mick ⚠™ (@mikemoran19) reported from Melbourne, State of Victoria

    @Optus service is absolutely appalling today, who's fallen asleep in there?

  • andrewwlaird Andrew Laird (@andrewwlaird) reported from Melbourne, State of Victoria

    Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    @BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • JohnOSullivan36 John O’Sullivan 🌻🌻🌻🌻🌻🌻🌻🌻🤔🤔🌏🌈🌈 (@JohnOSullivan36) reported from Melbourne, State of Victoria

    Story 7: Teenager convicted trying to defraud victims of Optus earlier data breach. Story 8 father of 11 gunned down Noble Park. 5 months on murder weapon not found. Story 9: Incorrect reporting that #MidTerms22 start tomorrow. They start in around 2 hrs in NY. Promotion of Biden

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus Been the worst service all day with continual drop outs.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lavendu68865456 LavGar (@Lavendu68865456) reported

    @PRGuy17 The only disaster was being an Optus customer

  • RonaldB93378022 Ron Baker No DM’s Please (@RonaldB93378022) reported

    @mariewalsh18 I’m an Optus customer and all I’ve heard is crickets. I am a relatively new customer (two months) and I went straight down there after the long weekend and demanded that they show me that my account was safe and they did and it’s unaffected apparently.

  • ripcripz 𝕽𝖎𝖕 (@ripcripz) reported

    @bentsolutionsau @jasonjordan Then is it unauthorised access to a network if it's printed across a bumper sticker (that doesn't require auth) for everyone to see, intentionally or not? I think we can all agree that Optus screwed up.

  • peterfraserbris Peter Fraser (@peterfraserbris) reported

    "Dear Peter, It is with great disappointment I’m writing to let you know that Optus has been a victim of a cyberattack. As a former Optus customer this has resulted in the disclosure of some of your personal information" OK now it's real.

  • meowmeowwooflol 🇦🇺 Alex (@meowmeowwooflol) reported

    @PMalinauskasMP I haven't got an email saying I've been affected but i am an optus customer with many devices. Am i eligible for this change so i can protect my personal information

  • goldenIaura laura ✨ (@goldenIaura) reported

    lol i tried to see if i could get out of paying my optus bill this month but it ended up just being easier paying for it after getting no help whatsoever by the multiple people i spoke to. thank god my plan is almost over because they have absolutely lost a customer in me.

  • sydsoc Soc (@sydsoc) reported

    @gbergsma @darylgibson @_sara_jade_ Optus have not released an incident report, nor do we know if they’re obliged to. It’s quite possible (literally) anybody with access to the internet also got a copy of the data for weeks, months etc.Difference is this person went public for money, therefore exposed the api issue

  • freddiebrown999 Fred Brown - aka Michael Molloy (@freddiebrown999) reported

    @mariewalsh18 Received my Optus email today - name, DOB, address, phone number - could be worse, no passwords, licence, passport or medicare numbers (only because Optus never had them)

  • MrBMYoung BYoung 🇦🇺 (4x💉) (@MrBMYoung) reported

    Got the Optus warning email. Disconnected my service(s) with them in April 2019 yet they still possess my ID details. Good job Optus!

  • TuckerFreckson tucker freckson (@TuckerFreckson) reported

    Gladys - ICAC>OPTUS. Disaster after disaster. A crook never changes its colours.