Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 02/05/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • Chrisquirk Chris Quirk (@Chrisquirk) reported from Melbourne, State of Victoria

    @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • PetraElliott Time Traveller then/now (@PetraElliott) reported from Melbourne, State of Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • 2020digging Bo Reidler (@2020digging) reported from Melbourne, State of Victoria

    @abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @lynlinking @WgarNews L am glad not Optus customer

  • nick_komo Niko (@nick_komo) reported from Melbourne, State of Victoria

    @MrXBob @Matt92644813 @9NewsMelb Hmm i would of thought CEOs on the big bucks had some influence into important decisions. Anyway you are getting a bit too aggressive for a non optus customer. So move on 🙋 #OptusHack

  • Scruff_Edges Scruff_Around_the_Edges (@Scruff_Edges) reported from Melbourne, State of Victoria

    Wtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.

  • tmwwthere Andrew Watson (@tmwwthere) reported from Melbourne, State of Victoria

    10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @somewherein84 Or insta! I saw a woman yesterday who blamed Dan for Penny Wong requesting Optus pay for the replacement passports etc 🤯I shouldn't have lowered myself to her level but I couldn't help myself

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • rebeccajpowell Rebecca Powell (@rebeccajpowell) reported from Melbourne, State of Victoria

    It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

  • methylnick Nick Wong AU/MEL (@methylnick) reported from Melbourne, State of Victoria

    @AntoBeck @Optus Damn. I did not get this. 😭

  • karan_white_ Karan White 🌱 (@karan_white_) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • danielbowen Daniel Bowen (@danielbowen) reported from Melbourne, State of Victoria

    I was an Optus broadband customer until 2019. No contact from them yet. Wondering if I’m safe or not.

  • sbmcd Stephen McDonald (@sbmcd) reported from Melbourne, State of Victoria

    @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • B_ekki Rebecca (@B_ekki) reported

    How convenient @Optus the month you force me onto direct debit you try to take $500 and disconnect my calls every time from your support staff.

  • dyanacecen Candice Singh (@dyanacecen) reported

    @billygraveslfc @Optus I also experienced this, i contacted support service and they didn’t do anything about but @redskysolution on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:

  • billygraveslfc William Newman-Graves (@billygraveslfc) reported

    @Optus Dudes offshore are doing an outstanding job.... logged me out of my account mid chat and now I'm locked out! Once again.....woeful customer service.

  • flyingzucchini Astro Zucchini 💉 (@flyingzucchini) reported

    @Optus Yeah been talking with your team. Pleasant but couldn’t solve a new customer porting mobile eSIM. Flux capacitor Stuck or something. F

  • astrocaitlins caitlin (@astrocaitlins) reported

    this is the second time in a number of weeks that a company has accidentally put my email down for someone else's order and now i apparently have an optus nbn order on the way lmaooo i hate it here

  • meatchicknn mich 🦑 (@meatchicknn) reported

    stupid optus told us to factory reset the phone to fix it. so now i have a factory reset phone and it's still not fixed :(

  • itsenetag . (@itsenetag) reported

    @Optus or is it your dumbass wifi that’s slow as f? Bc nothing is loading and I’ve used over 10gb of data in less than 2 weeks. Y’all are a scam.

  • terrykoll Terry Koll (@terrykoll) reported

    @Optus Oh, what a ****!

  • Darcy93480392 Darcy (@Darcy93480392) reported

    Just got off phone to #optus. Been having internet issues for months in Camperdown apparently a tower issue. Didn’t receive any prior notification on this and no reduction or refund offered for the disruption in services. Guessing they’re hoping their customers won’t notice…

  • vvraite ecobrutaliam (@vvraite) reported

    went to optus with one problem and left with two problems 😌