Optus outages and service status in Glen Iris, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	3 days ago
Melbourne	Total Blackout	3 days ago
Melbourne	Wi-fi	4 days ago
Melbourne	Wi-fi	6 days ago
Melbourne	Internet	8 days ago
Melbourne	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

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Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported 2 minutes ago from Melbourne, Victoria

  Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

• 
  Chris Quirk (@Chrisquirk) reported 5 minutes ago from Melbourne, Victoria

  @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

• 
  Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported 10 minutes ago from Melbourne, Victoria

  @OptusSport Streaming issues are stopping me watch the LFC game. I pay for Optus Fetch ONLY to watch LFC games live. NOT happy with Optus especially as the cost has got up too.

• 
  doc eggbert (@doc_eggbert) reported 24 minutes ago from Melbourne, Victoria

  @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

• 
  Time Traveller then/now (@PetraElliott) reported 25 minutes ago from Melbourne, Victoria

  @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

• 
  Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported 25 minutes ago from Melbourne, Victoria

  @NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.

• 
  Wendi🔆Li (@WendyLiwendi) reported 30 minutes ago from Melbourne, Victoria

  @KateMannell As an Optus customer I’ve received their alert email but dunno what I as an individual could do 🥲

• 
  Matt (@supremeturnip) reported 33 minutes ago from Melbourne, Victoria

  @Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)

• 
  JK (@jk9370226590) reported 36 minutes ago from Melbourne, Victoria

  @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

• 
  Brian Humphries (@rocky1622) reported 37 minutes ago from Melbourne, Victoria

  @lynlinking @WgarNews L am glad not Optus customer

• 
  Jonathon Nunan (@jonathonnunan) reported 37 minutes ago from Melbourne, Victoria

  @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

• 
  jules hughan (@juleshughan) reported 37 minutes ago from Melbourne, Victoria

  On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

• 
  Mick (@mikjcal) reported 39 minutes ago from Melbourne, Victoria

  @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

• 
  troiboi 🤨 (@Troiboi) reported 45 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported 46 minutes ago from Melbourne, Victoria

  Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 46 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

• 
  Shiraj Sen (@shiraj_sen) reported 50 minutes ago from Melbourne, Victoria

  Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

• 
  Essendon FC - The Rebuild (@EFCRebuild) reported 53 minutes ago from Melbourne, Victoria

  @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

• 
  Courtney (@Burgo0806) reported 54 minutes ago from Melbourne, Victoria

  @me_dc Yep me too! I haven’t been an Optus customer for 2 years!

• 
  Morabeets 🇺🇦 (@morrisd3_dm) reported 59 minutes ago from Melbourne, Victoria

  @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 6 minutes ago

  @KalliopiOlympou Hi Weerona, so that we are on the same page, are you facing issues with your Optus home internet connection or streaming the match in general? As we are not broadcasting the FIFA World cup anymore. We don't have the broadcasting rights. If your internet is working fine and it is a streaming issue then you will have to contact SBS or the broadcaster. On the other hand if your are facing issues with your Optus home internet connection, then please send us a direct message with the details to proceed. Kartik

• 
  ǝllǝɥɔᴉɯ 🤷‍♀️ (@Mishelle0918) reported 9 minutes ago

  Two & a half hours on several chats with @Optus staff & still no resolve. This is fkn bullshit customer service when your staff “Frankie” has changed us to the wrong plan (for upgrade of modem).

• 
  Jean-Pierre YIN (@kalsue) reported 10 minutes ago

  @llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  Ben 🇺🇦🇦🇺🚴 (@thecattery) reported 13 minutes ago

  @_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this

• 
  Jesse (@JesseValeri) reported 18 minutes ago

  @Teh_Jkr @Optus Phone plans are the ******* devil. Designed to keep you handing over money. Get a prepaid SIM card and never look back. Watch your wallet grow too.

• 
  Francis McF (@FrancisMcF1O) reported 21 minutes ago

  Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

• 
  leon (not kin) (@doingwritebyme) reported 22 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  Ross (@Ross1873493) reported 24 minutes ago

  @Millsy197 @SandyXiaotong @burkylie12 Because she. It's that simple. ***** pass. It's not a case of a threat to seat should by election be called. It's a Labor safe seat. Women are not held to account, both sides of house. Look to "profoundly corrupt" Bin Chicken; slides across to Optus, never prosecuted.

• 
  Dayvd Allen (@DayvdAllen69876) reported 24 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄