Optus Outage Report in Glen Iris, Stonnington, Victoria
Why is my Optus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Optus
Optus is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Glen Iris, Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 hours ago |
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Internet | 8 days ago |
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Wi-fi | 8 days ago |
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Internet | 9 days ago |
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Internet | 13 days ago |
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Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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@kelseyvh (@kelseyvh) reported from Melbourne, VictoriaHey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.
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Snjezana (@Snjezdamajana) reported from Melbourne, Victoria@Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!
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Juls Torres (@julieptorres21) reported from Melbourne, VictoriaWhat's up with @Optus? NO SERVICE AGAIN! 😡
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Time Traveller then/now (@PetraElliott) reported from Melbourne, Victoria@davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall
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Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, VictoriaHands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush
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Juls Torres (@julieptorres21) reported from Melbourne, Victoria@Optus The fault persists for more than 2 hours in the NBN service.
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Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, Victoria@Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach
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Lady Doomond 👻 (@madame_diamond) reported from Melbourne, VictoriaOptus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠
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Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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Chris Quirk (@Chrisquirk) reported from Melbourne, Victoria@saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.
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troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria@Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.
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Danie Petzer (@petzer_danie) reported from Melbourne, Victoria@Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.
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Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, Victoria@DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria@ChloefromC @JonesHowdareyou Optus had problems before Gladys...
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troiboi 🤨 (@Troiboi) reported from Melbourne, VictoriaAnyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria@sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.
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Gerry Atrick (@kapokmeatant) reported from Melbourne, VictoriaSo I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.
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troiboi 🤨 (@Troiboi) reported from Melbourne, VictoriaWhy is the @Optus tech support service getting worse?
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Rebecca Powell (@rebeccajpowell) reported from Melbourne, VictoriaIt's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒
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Timothy (@timothy_89) reported from Melbourne, VictoriaImagine being an Optus and Medibank customer 😰😰
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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WORLD PEACE (@prophetschizo) reported@envirorealism @SenPaterson @Birmo WTF are you talking about. Optus leaving a public HTTP API that leaks everyone's **** to anybody is the LNP's fault? Thats complete nonsense.
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Amanda Somerville (@amandajsaidwhat) reported@jo_s11 @noplaceforsheep @Optus My too and the story run by channel 9 news. Problem is I went in yesterday but they wouldn’t accept anything other than the full email…which tada I’ve not received yet. I was turned away even though I had screen shots of them confirming it via My Optus app. I can’t do anything!
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Solo Monk (@JJKALE2) reportedDutton & the leftovers throwing mud at Clare O'Neill over the Optus debacle, when their own fmr Minister Karen Andrews, has been flapping around a supposed bill that would've prevented this issue if she'd legislated it some time in the 9yrs that they were in govt. #Ds06
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Craig Memery (@recentralised) reportedI was an @Optus customer until (coming to my senses) about 6 years ago. They don't have my current email address to notify me. How can I find out if my data has been breached?
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Sam Wei (@samw2k00) reportedHow is changing a NSW driver license not changing the actual License number help preventing this Optus data leak? @Dom_Perrottet
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TheGuntedOne (@TheGunted) reported@Optus @RunnerSA18 I have wasted over 3 hours with your support team on the Optus app and they still can’t confirm what details of mine were leaked. They just keep spamming same replies. This is absolutely unacceptable. How do@I find out what details you allowed to be hacked?
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Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️ (@SzilviaVirag) reportedI hate to say it, but I suspect fixing the Optus data breach issue is going to involve more forced infection both while organising new documents for affected people and for all when completing future banking and other tasks.
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Chari Prats (@chari_prats) reported@RichardKGrump @TPG_Telecom I’ve been with TPG for years. Was with Optus before. Never had an issue with TPG plus their customer service is satisfactory.
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superchroma (@superchromatic) reported@TransportWAgov please do the work to allow drivers to request new driver's license numbers in the wake of Optus leaking information. Sufficient information has been leaked to allow forgers to sign up for things like banking services & crypto exchanges and this is a huge problem.
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Camellia (@Camelli79450301) reported@pg0268 @PMalinauskasMP Thanks Pip. Optus needs to be accountable on this issue.