Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 01/10/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • WAppleyard Winston Appleyard 🌈 (@WAppleyard) reported from Melbourne, State of Victoria

    @alisoncroggon As I am also an Optus customer I await..

  • Burgo0806 Courtney (@Burgo0806) reported from Melbourne, State of Victoria

    @me_dc Yep me too! I haven’t been an Optus customer for 2 years!

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria

    I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

  • ajobbins Adam Jobbins (@ajobbins) reported from Melbourne, State of Victoria

    @seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

  • mflbg Michael (@mflbg) reported from Melbourne, State of Victoria

    @DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    Optus and Qantas really fighting for that “worst company in Australia” award.

  • suessaints Susanna (@suessaints) reported from Melbourne, State of Victoria

    @vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2

  • enespana1 enespana (@enespana1) reported from Melbourne, State of Victoria

    @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

  • bazhousecat Baz (@bazhousecat) reported from Melbourne, State of Victoria

    If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.

  • supremeturnip Matt (@supremeturnip) reported from Melbourne, State of Victoria

    @Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)

  • doc_eggbert doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HippogriffThe The Hippogriff (@HippogriffThe) reported

    @Jolivins @websyd @ianbfarquhar Secondly, why wasn't data ranked?. PP & DL data should require a diff level of access. Optus & big companies cannot hide behind oh look there is a bad thief out there. Their process is a joke. No amount of PR/Spin can hide it.

  • DeliciousSophie SophieDel (@DeliciousSophie) reported

    @LydiaAmesha You’re kidding now, right? If CIA can be broken into, what makes you think Optus can’t get hacked? They have security. The hackers simply have the tools to get around security controls… have you been asleep at the wheel or something???

  • GamerGranny1 Gamer Granny (@GamerGranny1) reported

    But I do feel for the @optus call centre and complaint staff who have deal with the millions of customers their millionaire bosses just threw to the wolves.

  • r4dhx Sapphicographer 🏳️‍🌈🇦🇺 (@r4dhx) reported

    @jasonandrade @mgherman @RossFloate Just meaning that Optus not the aus gov are the ones saying you must do x but if x happens it's four problem not ours. Though you make a good point about the legislation

  • RickWatt9 Rick Watt (@RickWatt9) reported

    @LovelockEdward @strangerous10 @softhardworker The three or four times I've been in the telstra shop the service has been so bad I've never gone with them, the girl in my local Optus shop is a very helpful genius and the plans are a fair bit cheaper so I don't really want to move.

  • bry82 Bry (@bry82) reported

    @Em_speaking @Optus I would like to know this too! I was never informed that this info would be retained - so they have breached the privacy act by failing to inform. Disgusting

  • WaltfromABQ WaltfromABQ (@WaltfromABQ) reported

    @Optus You have just advised that all of my personal information has been divulged however not my credit card information ? Are you conveniently lying about this ? After being an Optus customer for 20 yrs I will be closing my account immediately @newscomauHQ @TelcoOmbudsman

  • MrFridman Right Hook (@MrFridman) reported

    @OMGTheMess @Optus Alas, you can’t reestablish the identity. Once it’s stolen, it’s shared with criminals forever. That’s the worst part 😢

  • EmilyButler Emily Butler (@EmilyButler) reported

    @AliceFay @Optus Wow, that is so bad. For a communications company, surely sending a network-wide SMS is within their means?

  • ken_killcare Ken Nielsen (@ken_killcare) reported

    @agarner I had a call last night from someone claiming to be from Optus asking about a service they said I had applied for. I have not applied though I am an Optus customer. I wonder if this is using the stolen data or is just a run of the mill scam?