1. Home
  2. Companies
  3. Optus
  4. Glen Iris, Victoria
Optus

Optus Outage Report in Glen Iris, Stonnington, Victoria

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 3 days ago
Melbourne Wi-fi 4 days ago
Melbourne Internet 4 days ago
Melbourne Internet 8 days ago
Melbourne Internet 9 days ago
Melbourne Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • Croos101
    Shakthi Warnakulasuriya (@Croos101) reported from Melbourne, Victoria

    @Optus Hi Chloe, I have DMd you the details. Thanks. Hoping they would fix my connection today. Got a lot of online assignments due tomorrow.

  • itsabelslife
    Bella 🎡 (@itsabelslife) reported from Melbourne, Victoria

    Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!

  • chrisbchoi
    Christopher Choi (@chrisbchoi) reported from Melbourne, Victoria

    @Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable

  • Aaron_Geary
    AJG (@Aaron_Geary) reported from Melbourne, Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • DavoGunner
    Davo (@DavoGunner) reported from Melbourne, Victoria

    @Optus hope the EPL games tonight don't have buffering issues as per yesterday's games. The content is brilliant, (well done there!) but the buffering and delay is not. Thanks

  • eileen_1956
    Eileen B Kenny (@eileen_1956) reported from Melbourne, Victoria

    @Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.

  • cbzrifleCSGO
    cbzrifle (@cbzrifleCSGO) reported from Melbourne, Victoria

    @iyencs @Optus help the man fools

  • Borgus17
    Borgy 🇦🇺 (@Borgus17) reported from Melbourne, Victoria

    @AnthonyGeurts1 ****. Looks like I have to get Optus Sport now 😂

  • Shami2512
    Shamila Gopalan (@Shami2512) reported from Melbourne, Victoria

    @Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

  • kenyathes
    Brian (@kenyathes) reported from Melbourne, Victoria

    @TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not

  • tina_sav
    Tina Savidis (@tina_sav) reported from Melbourne, Victoria

    The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth

  • eileen_1956
    Eileen B Kenny (@eileen_1956) reported from Melbourne, Victoria

    @Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.

  • Uberstooks
    Amber [HGG] (@Uberstooks) reported from Melbourne, Victoria

    @Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.

  • Alex_I_88
    Alex (@Alex_I_88) reported from Melbourne, Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • kelly_sargison
    Kelly Sargison (@kelly_sargison) reported from Melbourne, Victoria

    @Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯

  • spanpom
    RSR (@spanpom) reported from Melbourne, Victoria

    @Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I don’t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they don’t really strive to please.

  • adrianpaIaz
    A (@adrianpaIaz) reported from Melbourne, Victoria

    You are honestly the worst 4G provider @Optus

  • bunghole42
    Bung (@bunghole42) reported from Melbourne, Victoria

    @GlennHampson Depends on how long for. In May I changed my plan with Optus to include 4GB international data and all calls worked a treat in US for month. Its a $40 plan with 80GB of data here too.

  • stevescicluna
    Steve Scicluna (@stevescicluna) reported from Melbourne, Victoria

    @Optus @NBN_Australia If the speed was at least getting above 50 Mbps, I’d attribute it to network congestion. However, 50 Mbps seems to be a hard limit, when I’m paying for 100 Mbps.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mrnathan_g
    Nath (@mrnathan_g) reported

    @leebmitchell @talkSPORT Testing? It’s been with Optus for +6 years. I just find streaming live sport really bad.

  • AusGardner
    Marcia O'Neill (@AusGardner) reported

    @Optus Stupid. Sick of ‘EOFY’ campaigns

  • Reegs79
    Regan Phelps (@Reegs79) reported

    Get an email this morning from Optus telling me my account is OVERDUE! PLEASE PAY NOW! Here’s how you can get back on track. Was due yesterday. Calm ******** down.

  • 20FTW
    Anna Sanchez FFS (@20FTW) reported

    @michellegrattan @ConversationEDU They were voted out by their constituents . Surely for LNP MPs Woodside for example or Optus would offer them a nice senior cooperate position. Poor possums.

  • ecarlesi
    Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://optus-support[.]net/dashboard4[.]zip #phishing #opendir

  • changenew2015
    Hacked (@changenew2015) reported

    How would scammers get my phone number I have saved on my sim card as Aaa me and my phone number and actually ring me so it is displayed? It was Amazon recording. I have asked optus to explain. Anyone else have this problem?

  • The_Avalon
    Avalon Fairest 🙃 (@The_Avalon) reported

    @ixrwork @Optus I rang up to have my account suspended from September 1 until November 1 & they have done it already! #WTF

  • Gieusahaggis1
    Gieusahaggis (@Gieusahaggis1) reported

    @Telstra @ixrwork @Optus Don't bother. My issue was eventually sorted and I don't want to repeat the pain. Thanks.

  • CintMcDermott
    Leopard Lover (@CintMcDermott) reported

    @Optus handset has been sent away 3 times and “has no problems”. Oh I’m sorry how do you know that? You said you sent it over east for repair and it is on my letter box 2 days later? Why is my auntie paying for a product which is NOT FIT FOR PURPOSE!

  • CHlRPl
    Mr. Chudd (@CHlRPl) reported

    what the hell optus cell service sucks here