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Optus outages and service status in Glen Iris, Victoria

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Glen Iris, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 20, 5:48 PM GMT+10.
  • 38% Phone (38%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)
  • 13% Total Blackout (13%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Optus

Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 days ago
Melbourne Phone 6 days ago
Melbourne Phone 9 days ago
Melbourne Internet 20 days ago
Melbourne Phone 25 days ago
Melbourne Total Blackout 26 days ago

Nearby cities with recent reports

Melbourne

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • cindyn
    *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, Victoria

    Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

  • DrTejashreeK
    Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, Victoria

    @Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach

  • timothy_89
    Timothy (@timothy_89) reported from Melbourne, Victoria

    Imagine being an Optus and Medibank customer 😰😰

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail

  • Burgo0806
    Courtney (@Burgo0806) reported from Melbourne, Victoria

    @me_dc Yep me too! I haven’t been an Optus customer for 2 years!

  • Anderson_Neath
    ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, Victoria

    OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

  • JimothyJimbles
    Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, Victoria

    Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush

  • justinjonesblog
    Justin Jones (@justinjonesblog) reported from Melbourne, Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @Optus talk about impossible to contact you to find out why my nbn is not working. Happy to give my data away but not help.

  • scousehelen
    Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • methylnick
    Nick Wong AU/MEL (@methylnick) reported from Melbourne, Victoria

    @AntoBeck @Optus Damn. I did not get this. 😭

  • RudiEdsall
    Rudi Edsall (@RudiEdsall) reported from Melbourne, Victoria

    I may have had all my personal data stolen being an Optus customer, but at least I get one bar of 4G reception in a cafe in Brunswick

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • bonitoclub
    Tony (@bonitoclub) reported from Melbourne, Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • jk9370226590
    JK (@jk9370226590) reported from Melbourne, Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • shiraj_sen
    Shiraj Sen (@shiraj_sen) reported from Melbourne, Victoria

    Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • sbmcd
    Stephen McDonald (@sbmcd) reported from Melbourne, Victoria

    @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

  • driver_x_oz
    Driver_x_oz (@driver_x_oz) reported from Melbourne, Victoria

    Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

  • nlarkin_photo
    Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria

    Hey @Optus your service seems to be out.. Any ideas?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GregCarver39264
    Greg Carver (@GregCarver39264) reported

    @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

  • jez99
    Jeremy (@jez99) reported

    What an absolute joke from Telstra today. Changed companies to them from Optus over their outage a few years ago and it still happens. Had no connection all morning.

  • Chris_E_Qld_Au
    Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported

    @therevaknight Because of Government incompetence, they had no simple backup system, they made NO allowances for technological failure, complexity is the enemy of reliable; the reliability issue was known (ref previous OPTUS outage). NO REDUNDANCY for critical infrastructure! @heidimur

  • AzTecFit
    AzTecFitness (@AzTecFit) reported

    @JHewy23 @wigley_matthew @FootyonNine By “this crap” do you mean obvious fact?? So Optus stadium is Freo’s home ground. If they had 4 other sides that use it as their home ground too, but Freo had twice the supporter base of those clubs so can dominate the crowd noise each week and barely leave WA you wouldn’t see that as an enormous advantage over the competition??? Of course it is. That doesn’t mean you’re wrong at all, they have to play the other teams that occupy the MCG as home also. It’s also not any fault of Collingwood to have the biggest supporter base in the land either. Both points can be correct at the same time. But there’s no doubt it’s an enormous advantage every year for Collingwood, Richmond, Melbourne and Hawthorn….

  • horriblelizard
    Horrible Lizard (@horriblelizard) reported

    isn't this like the third major nationwide outage where "oh **** people couldn't even dial 000" from telstra and optus in like two years

  • TheInspectorAsh
    Ash 🇦🇺 (@TheInspectorAsh) reported

    @heidimur This isn’t just about Telstra. We saw similar issues with Optus. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backups that share the same points of failure.

  • saint_ted3
    saint_ted (@saint_ted3) reported

    @Woodygocats59 @TonyShepherd4 Once again I refer you back to the Optus outage where everybody including the government and Optus thought the 000 service was functioning but it was found to still be out of action several hours later. And the government minister was AWOL again. A couple of hours can save lives.

  • BritishTuga
    British Tuga (@BritishTuga) reported

    @dwjorgeb Im still all in on Claude. Fable I think is a bit slow I just use Optus ultra for most things

  • Thelandofark
    Arkers (@Thelandofark) reported

    @matt_barrie @van00sa And the Optus network went down right after Albanese visited Beijing in November 2023.

  • RabidLagomorph
    Damien (@RabidLagomorph) reported

    Thank you Telstra for waiting 2 days after I transferred to Optus before having a nation wide ****-up.