Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 02/01/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • lhjh70 Luke Herring (@lhjh70) reported from Melbourne, State of Victoria

    @Optus any broadband issues in Eltham 3095? Your Check Network Status site is not working either

  • Suzeme Suzeme 🕯 (@Suzeme) reported from Melbourne, State of Victoria

    @suzannelolsenau @Optus Having @Optus wifi issues in Ringwood, daughter 7kms away having same problem.

  • amymccann Amy McCann (@amymccann) reported from Melbourne, State of Victoria

    @Optus any update on the Melbourne internet outage??? Been going in and out all afternoon. And yes, have restarted/rebooted modem….

  • MTmelbourne Mark Taylor (@MTmelbourne) reported from Melbourne, State of Victoria

    Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus As usual this service was a waste of my time!

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Can someone provide me service with my 1800 issue this is my 6th attempt!

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    Three spam calls in the last hour from a mobile number with a 0415 prefix. @Optus what can you do to help stop this? 📲

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus How can I have reference numbers if the chat never responded ?

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus yep the #nbn here in Noble Park Nth is still not working..

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly

  • PamelaD888 Pamela (@PamelaD888) reported from Melbourne, State of Victoria

    @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

  • LukeDennehy Luke Dennehy (@LukeDennehy) reported from Melbourne, State of Victoria

    Anyone having issues with Optus? Some numbers strangely disconnected

  • edjpedjp Edwin Pascoe (@edjpedjp) reported from Melbourne, State of Victoria

    Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @ImOneWithTheKop I am not that big a soccer fan so just have Optus, Kayo covers AFL, NRL, Cricket, F1, NFL which are the sports I mostly watch. The constant stream of those things out of Fox/Kayo sucks

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    @Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    Is @Optus 4G dead for anyone else around Melbourne? Phone data super slow, and mobile broadband not working at the moment. Usual troubleshooting isn't fixing it either.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Musing_Dayzed Joost call me Andy (@Musing_Dayzed) reported

    @Kristov086 I know it's the NBN but there is still the issue of purchasing enough capacity to service customers. Optus don't. I switched from them to Aussie Broadband. Use my own router and never looked back. Not perfect. Nothing is but it's been brilliant by comparison.

  • MariaMacNamara1 Maria MacNamara (@MariaMacNamara1) reported

    .@Optus just wondering what's going on with network.

  • gordon_lomas 💧Gordo (@gordon_lomas) reported

    .@Optus it is one of the world's great mysteries. How do you hold any type of customer base, let alone a self-proclaimed 10.5 million subscribers? Can't complain about customer service because it doesn't exist. 101 in how not to treat clients on every level.

  • MrMcAussie justlittleoldlee (@MrMcAussie) reported

    Thanks @Optus for crediting my account as a gesture of goodwill for all the problems I've had and then hounding me for the money you waived off my account 🤦 #greatservice #CustomerExperience #customerservice

  • elsaiyanz Saiyanz (@elsaiyanz) reported

    After Optus charging me money for a service I never received for the last 3 months I miraculously end my 3 hour conversation now owing them $250

  • Jacko_Aus Jacko_Aus (@Jacko_Aus) reported

    @Optus Any chance you can have your Network Status page reflect what the NBN status page is saying?

  • Element_105 Jared and 21 others (@Element_105) reported

    @Optus hey, have an outage here that’s been going on since yesterday, website still says it’s under investigation, any way to check for an eta on resolution?

  • Mrpayton1 Mrpayton (@Mrpayton1) reported

    @AlphaAntonAU What service provider are you with? Cause I get decent reception with Optus here 🤔 My parents are with Vodafone and they get decent reception too

  • seanojmac Sean McMurtrie (@seanojmac) reported

    @Optus The issues are every day. I work in the Newcastle CBD and only having 3g is the norm, not the exception. Whatever your going and wherever your towers are. It's inadequate for a CBD in any city. I'd have full 4g with Telstra. Which is where I'll be going when my contract expires.

  • drama_binny Drama_Binny (@drama_binny) reported

    @Optus had intermittent connection since July or so, every time i try and get support the internet always comes back and they say the problem is resolved