Optus Outage Report in Glen Iris, Stonnington, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (20%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful
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Nik Nadiya Farisha
(@yayafarisha7) reported
from
Melbourne, State of Victoria
It's official. Optus is shit
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@NBN_Australia Thanks, Optus have smsd re local outage. Nothing on Twitter, crazy!
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Tina Savidis
(@tina_sav) reported
from
Melbourne, State of Victoria
The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@Optus @NBN_Australia If the speed was at least getting above 50 Mbps, I’d attribute it to network congestion. However, 50 Mbps seems to be a hard limit, when I’m paying for 100 Mbps.
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Pez
(@Pezzamystic1) reported
from
Melbourne, State of Victoria
I bought a new 4G LTE Modem today, it appears to be providing an enhanced user experience on the @Optus network 🤩
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Borgy 🇦🇺
(@Borgus17) reported
from
Melbourne, State of Victoria
@AnthonyGeurts1 ****. Looks like I have to get Optus Sport now 😂
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Shakthi Warnakulasuriya
(@Croos101) reported
from
Melbourne, State of Victoria
@Optus Hi Chloe, I have DMd you the details. Thanks. Hoping they would fix my connection today. Got a lot of online assignments due tomorrow.
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I don’t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they don’t really strive to please.
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A
(@adrianpaIaz) reported
from
Melbourne, State of Victoria
You are honestly the worst 4G provider @Optus
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
NOT GOOD ENOUGH @Optus. Feeling totally stuffed around by your inability to communicate (ironic) to me as a customer of several years
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus NBN outage in Thornbury 3071. Dead at my place...
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Dusa Shah
(@DynamicDusa) reported
from
Melbourne, State of Victoria
Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!
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g1nchy 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@Kogan @Optus Have been an Optus customer since August 1999. Time to give Kogan a go. 😁
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💧Stephen Hetherington
(@warnie1aus) reported
from
Melbourne, State of Victoria
Hey @Optus trying to transfer to nbn on pc but your chat is not working
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Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus seems a little odd that I can only get a decent deal with you for a note 10+ if I get a new number. Not the best way to treat a 16yr customer who is still spending $3k per year with you despite everything being out of contract! Time to look around I guess!
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Davo
(@DavoGunner) reported
from
Melbourne, State of Victoria
@Optus hope the EPL games tonight don't have buffering issues as per yesterday's games. The content is brilliant, (well done there!) but the buffering and delay is not. Thanks
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Bung
(@bunghole42) reported
from
Melbourne, State of Victoria
@GlennHampson Depends on how long for. In May I changed my plan with Optus to include 4GB international data and all calls worked a treat in US for month. Its a $40 plan with 80GB of data here too.
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RSR
(@spanpom) reported
from
Melbourne, State of Victoria
@Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Graham
(@petergraham) reported
@Optus I haven't had internet since yesterday arvo and I can't get through on the phone or chat.. can someone please tell me when service will be restored? I work from home and this is costing me money.
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C Liøn
(@CARLYLIONE) reported
@Optus Thank you. The person "managing my case" hasn't gotten back to me in a couple of days, while my internet has been down. I've tried to call, message on my optus app. No one answers. Please understand this is bad.
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Sonny Gilbert
(@SonnyGilbert15) reported
@Optus I have been with Optus for over 10 years but I get no help, good to know
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The Sniff Test
(@The_Sniff_Test) reported
@tweetingbeno @Optus @OptusSport Where are you? The weather has made my nbn very unstable today.
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LeWis 🌴
(@TruthOath) reported
@OptusSport Is the game not live on Optus??? I have spent 10 mins trying to get the live game working. Please help!!
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I'm a Unicorn
(@woopdedoo652) reported
Has anyone had issues with Optus text messages not coming through until hours later? Unsure if it's a service issue or my phone.
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jmag
(@jmagjmagjoda) reported
@Optus Please have customer service phone me ,they canceled my appointment and didn’t tell me - that another 4 hours waiting for Optus !!! Optus is not behaving like the second biggest telco in Australia ??? - they need more staff on phones and less excuses - #Optus
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C Liøn
(@CARLYLIONE) reported
@optus where you get no internet service & they never get back to you. Ridiculous
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Alexa
(@KittyAbsurd) reported
@pacman_vs_jesus @Optus Boost mobile has the telstra network but far, far cheaper. Had an issue porting a number over from optus, got onto customer service and they sorted it out right away. Quite a few of my family & friends have switched now
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Regan-James
(@GoonOfOz) reported
@AbsoluteBad @Optus I reset it, comes back on for two seconds and then back to streaming issue - has been a similar pattern for a while now. Worst one happened when I just got home after big day so keen to watch the Arsenal game, turn it on and miss the whole thing due to streaming issue...