Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 06/15/2024 17:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • walkerhell Walker (@walkerhell) reported from Melbourne, State of Victoria

    @Optus criminally overcharge for a service you can get, at a fraction of the price elsewhere. Will forever warn people against Optus.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    @Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    @Optus just wondering if there is a status update on my internet connection issue

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    + Hello @Optus, I’ve now returned to Oz and the iPhone still hasn’t arrived. Additionally I was promised that within 5 days someone would contact me regarding my complaint. This hasn’t happened either. Clearly the incompetence previously stated just continues. #OptOUT

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • ekanj E.K. (@ekanj) reported from Melbourne, State of Victoria

    @Optus our internet has been down for the past 4 hours

  • Evan__Gale Evan Gale (@Evan__Gale) reported from Melbourne, State of Victoria

    @Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    @Optus + 2/3 @optus just chose to send the “stock” to another customer and make me wait longer after the rekeying of the order. Basically they cancelled the original order and simply re-issued a new order with a new delivery address. #OptOUT

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    NOT GOOD ENOUGH @Optus. Feeling totally stuffed around by your inability to communicate (ironic) to me as a customer of several years

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus

  • yayafarisha7 Nik Nadiya Farisha (@yayafarisha7) reported from Melbourne, State of Victoria

    It's official. Optus is shit

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • notout50 Alex DC (@notout50) reported from Melbourne, State of Victoria

    @zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.

  • warnie1aus 💧Stephen Hetherington (@warnie1aus) reported from Melbourne, State of Victoria

    Hey @Optus trying to transfer to nbn on pc but your chat is not working

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GioAgo2 Gio Ago (@GioAgo2) reported

    @michellegrattan @michellegrattan Why no mention at all about the Transport For NSW (Services NSW) data breach that caused untold grief yet noone was told for two years. After the damage was already done. No lessons learned. The Optus breach might have been avoided.

  • WeTheVoters2013 Observer 🔎 of all matters topical 🕵️🇦🇺🌏 (@WeTheVoters2013) reported

    @grbradbury That would mean legislative requirements being amended and there is a very strong chance this will happen. Optus were required (by law) to retain the information.......BUT the information should have been kept secure; this is Optus' problem.

  • jiggerbites jiggerbites (@jiggerbites) reported

    @macsween_prue @Optus I would say 80% of large businesses in this country are at the exact same level of Optus’ competency. And will only heed warnings after the fact - hack the **** out of them till they learn

  • Philssay Question (@Philssay) reported

    Marles said on insiders that optus treat personal info as an asset. What about ID required for mygov or centerlink. The network of private information ,bank accounts, medical and addresses that they have. Why is it OK for the govt to have All this data but not optus.

  • Voiceof51768865 Voice of Reason (@Voiceof51768865) reported

    @gulidjanloud @SquizzSTK I switched providers from Optus a few years ago. As I no longer have an Optusnet email, I guess I’ll never know if I’ve been affected. Unless I find out the hard way 🤔😬

  • William33811161 William T (@William33811161) reported

    @7NewsMelbourne Its getting annoying that @AlboMP team just calls out problems but offer no solutions. Optus data breach - what are you doing. Cost of living crisis - what are you doing. Inflation out of control - what are you doing. Election campaigns over Albo Government is your job now. @smh

  • sansom_julie Julie Sansom (@sansom_julie) reported

    @9NewsMelb @Fi_Willan I was a customer with optus. We moved house 6+ years ago. First thing optus did was lock me out of my emails and if they sent a letter it would go to my old address. How do I know if I'm affected by this?

  • RassieInOZ RassieInOZ 💉💉💉 (@RassieInOZ) reported

    @chrissmithonair Like you and others I also want Optus to do the right thing Remember they were hacked (broken into & info stolen) they didn't sell or share it They should have taken more care, but you now want them to hand over private information to government without concent

  • Poupon123 Kym (@Poupon123) reported

    Seriously just right now got a message from OPTUS…. Saying my license number had been compromised… Exceptional service… but assure me my bank account details are secure… yeah right.

  • Odintodd Odin Childs (@Odintodd) reported

    I discovered that you have had me paying for someone else’s iPhone for the last 17 months. You send it to an address I’ve never lived at, and never bothered to get a copy of the persons ID who signed for it, and its never been activated with a number that’s on my account. @Optus