Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 12/08/2025 22:10

December 08: Problems at Optus

Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • CrossedCeej CorieJCross (🌟CEEJ🌟) (@CrossedCeej) reported from Melbourne, State of Victoria

    @Optus Hi Guys. I appear to be having issues with my Wifi home internet. It says I have a full signal - but the speed is stupidly slow and no web pages are loading. Help

  • juleshughan jules hughan (@juleshughan) reported from Melbourne, State of Victoria

    On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

  • macec88 Mace Caruana (@macec88) reported from Melbourne, State of Victoria

    @OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!

  • jk9370226590 JK (@jk9370226590) reported from Melbourne, State of Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • Jizzlobberz ÄDK (@Jizzlobberz) reported from Melbourne, State of Victoria

    @MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    Hey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.

  • J1M____ Jim (@J1M____) reported from Melbourne, State of Victoria

    @Optus have we got mobile technical issues in the #coburg area? My mobile coverage is terrible and at some points I have nothing.

  • alexdc_24 Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, State of Victoria

    @maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • bcmcg89 bcmcg89 ❤💙🏆 (@bcmcg89) reported from Melbourne, State of Victoria

    Did Perth have a gazillion mm's of rain?? WTF happened to the Optus Stadium playing surface?

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus your service seems to be out.. Any ideas?

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!

  • richardmelb05 Richie (@richardmelb05) reported from Melbourne, State of Victoria

    I reduce the amount of cigarettes I smoke, she doesn’t. I tell her I’m behind in paying our Optus bills, one them being for the internet service she loves but she does not care, she wants her cigs that she won’t give up, she will care about the Optus bills when she can’t ring me

  • EFCRebuild Essendon FC - The Rebuild (@EFCRebuild) reported from Melbourne, State of Victoria

    @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

  • mrjamesmoore James + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.

  • marbledspout Felicity Waters (@marbledspout) reported from Melbourne, State of Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • valesirexa valesirexa 🔻 (@valesirexa) reported from Melbourne, State of Victoria

    Think I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SteVoices Steve (@SteVoices) reported

    @iabanon Indeed. And Optus needs to get their act together. 3 weekends with slow speed. Always around this time!

  • leannewhat Leanne Cole (@leannewhat) reported

    @Telstra oh yes, she has. She has been talking to you guys nearly every day for the last 5 weeks. It just isn't helping. She was sent a new sim today, and guess what, it doesn't work. How hard can it be? She got a sim from #optus and it worked straight away.

  • Aztro_rl Aztro (@Aztro_rl) reported

    @cruizyyy @Optus so bs bro, need to up there game or @Telstra will have a new customer

  • AvaIvyEve Ava-Ivy (now legally) 🏳️‍⚧️ 🏳️‍🌈🕊🤍 💜 (@AvaIvyEve) reported

    @optus I'm trying to message your team online as my account seems to be under an email I havent used/don't have access to, but it's asking me to login to be able to message ~ the issue being I can't remember my login details? :(

  • OndaPunt Onda Punt (@OndaPunt) reported

    Can someone pls tell me how the F do @Telstra and @Optus allow their customer to receive SPAM messages directly to their phone? We pay you to be smarter than hackers.

  • ammar854 Mian Ammar (@ammar854) reported

    @Optus I'm unable to book @HoytsAustralia tickets via my optus app. Apparently, i cant see #OptusPerks in the app. And your expert agents in the messaging are unable to help us.

  • Dr_NadZ Dr Nadia Zainuddin (@Dr_NadZ) reported

    @Optus Optus - absolutely pathetic. Instead of offering a basic internet service, they say sorry. Because NOBODY CARES

  • AngusHenderso17 Angus Henderson 👑 (@AngusHenderso17) reported

    @fcarltonsmith1 It’s a disgrace! It was nearly a full house at Optus stadium, would have everything prepared alcohol, food and staff and then to pull the pin the day before is disgraceful. So much money for local economy also lost and rugby Australia will never be compensated.

  • girl_in_a_city Susan (@girl_in_a_city) reported

    @Optus is there an outage reservoir 3073? No Internet. Waiting on optus chat....

  • asferiver asferiver (@asferiver) reported

    @Roblox @Comparably Yet you still cant fix the optus roblox issue.. shameful... (People who use Optus are experiencing 1000ms+ of ping; this has gone on for a few months now.)