Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 03/20/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • stbabo_ stbabo (@stbabo_) reported from Melbourne, State of Victoria

    For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus

  • woooz3r wooozer (@woooz3r) reported from Melbourne, State of Victoria

    @Optus Two hours and no internet. You need to do better and sort your shit out.

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium

  • summadayze26 Hufflepuffing my way to happiness (@summadayze26) reported from Melbourne, State of Victoria

    @Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today

  • unpocoloconino unpocoloco (@unpocoloconino) reported from Melbourne, State of Victoria

    @Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price

  • VickiWardMP Vicki Ward MP 🌈 (@VickiWardMP) reported from Melbourne, State of Victoria

    Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki

  • CoaleyJoss Joss Coaley (@CoaleyJoss) reported from Melbourne, State of Victoria

    @Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    Hello @Optus thanks for nothing. Trying to get my disconnected internet fixed and had been on hold for 3 HOURS!! Only to have it cut off. Thanks a bunch. I have no fixed internet. FIX IT!

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus what is going on with the internet no uploads and downloads are slow

  • kelvin_yli 友人圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)

  • uaena_panda Uaena_Panda 🐼 (@uaena_panda) reported from Melbourne, State of Victoria

    @chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol

  • stbabo_ stbabo (@stbabo_) reported from Melbourne, State of Victoria

    @Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.

  • john_shearer john shearer (@john_shearer) reported from Melbourne, State of Victoria

    @Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out

  • davecalmercoach DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, State of Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • roseandtoby Rosemarie Boland (@roseandtoby) reported from Melbourne, State of Victoria

    @kirstinferguson @Optus Still waiting ...... and yes, Optus customer too.

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.

  • zoejohnston3 Zoe Johnston (@zoejohnston3) reported from Melbourne, State of Victoria

    @Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • K1rr1ly Kirrily Todhunter 💉💉😷🌱⚖️☀️🤔🔬📚💃 (@K1rr1ly) reported

    So I ported my number overnight to a new provider with unlimited data, only to discover @Optus Network Locked my @oppo phone despite my having bought it outright last year. I'm cut off! Thank goodness for free WIFI & Telstra Payphones. I thought the TIO stopped network locking?!

  • MoondriftMusing Quit Killing Koalas 🐨 😇🐀 (@MoondriftMusing) reported

    Already added vaccination certificate to Service Australia, but it never registers at any checkin. Updated the app, and yet again try to add the certificate, but with an Optus outage, it's impossible to get the stupid SMS from mygov in order to even access it to get the cert. 🙄

  • krunchymoses Joel Hill (@krunchymoses) reported

    If you're with @Optus for your phone or internet - leave. I'm 87 mins into a call with no end in sight. Just leave. They're a terrible company.

  • MoondriftMusing Quit Killing Koalas 🐨 😇🐀 (@MoondriftMusing) reported

    @joneaves It will be all okay once people have their phones back. Widespread problems with Optus.

  • seagull_sainter JOHN DRYDEN (@seagull_sainter) reported

    @Optus Hi guys,the Optus tower in Sandhurst 3977 is still down-when will it be fixed ????

  • z99k_ z99k (@z99k_) reported

    @FxtureVFX @Optus my internet isnt working, please help

  • Fsn8Me FSN8ME (@Fsn8Me) reported

    @pxviet1997 @Optus No storm here in Perth wa and no internet due to upgrade of the tower that’s gonna take 7 days to fix lol

  • krunchymoses Joel Hill (@krunchymoses) reported

    @KateZMedia @Optus The entire thing took two hours. They hadn't booked the appointment with NBN. It's the most basic part of activation. Just so bad it's not even funny.

  • wyvernsrose Wyvernsrose 💉💉🖖🏳️‍🌈🪴 (@wyvernsrose) reported

    Scam called in the middle of a black out claiming to call from telstra about my Internet connection I'm not with telstra Yes maam I know you aren't with telstra that's why I'm calling you are with optus right? Nope! *hang up*

  • anilbhudia Anil B. Bhudia (@anilbhudia) reported

    @Optus Must be one of the most frustrating companies to deal with #customerservice seems to be nonexistent never had a smooth experience always some dramas!! Called the call centre twice got cut off, online chat too busy to respond #pathetic #poorcustomerservice