Optus

Optus Outage Report in Glen Iris, Stonnington, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Iris, Stonnington, State of Victoria 01/09/2026 02:20

January 09: Problems at Optus

Optus is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • TeamBloomart Guy Incognito (@TeamBloomart) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.

  • elvinaMS elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria

    @Optus your wifi sucks BIG TIME

  • KoparaFallsKid Robyn D (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Melbourne, State of Victoria

    @mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working

  • _prkr Parker (@_prkr) reported from Melbourne, State of Victoria

    Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria

    Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!

  • teddytranscends Teddy Transcendent (@teddytranscends) reported from Melbourne, State of Victoria

    Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.

  • GregRandall1 TheWeed (@GregRandall1) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand

  • Stephen02721621 Stephen (@Stephen02721621) reported from Melbourne, State of Victoria

    @Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

  • SamShearer7 Sam Shearer (@SamShearer7) reported from Melbourne, State of Victoria

    @jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @edward_Neb Hi there! If you have an active Optus Sport subscription, you will need to cancel your subscription through the App/Play store first. Your subscription will revert to a basic subscription at the end of your current Subscription Period. (1/2)

  • David_Regen David Regen (@David_Regen) reported

    @Optus I did and no one replied. You call this service?

  • timcarabott Tim Carabott (@timcarabott) reported

    @Optus Don’t worry about it. I’m talking to someone on the Optus App on my phone. Your app is awful and slow. Every time you come back to the conversation it’s like starting a new conversation all over again repeating yourself. What happened to online chat on your website? A lot easier

  • Very__Loki James (@Very__Loki) reported

    I'm calling Optus tomorrow my internet is so ******* ****, imagine if i could stream for longer than an hour. 😣

  • ScottPatten76 Scott Patten (@ScottPatten76) reported

    @gwynne007 @FFA @ALeague Are Optus showing the love though or are they using the old cheap tactic (the CMPunk card) of whinging, bitching & moaning about it while not actively being involved in a solution. They haven’t put in an offer supposedly & when asked they said they weren’t interested at the time.

  • indica2007 💧 The Noisy Toaster Villain (@indica2007) reported

    @bluebowerbird my you ive never typed somebody optus or bigpond mail addy in years

  • decernnburn Anthony Nissen (@decernnburn) reported

    @Optus FTTP NBN in Thornlands, QLD 4164 is unusable this morning and the usual troubleshooting steps are not resolving the issue. Please report to your technical team. Thank you.

  • ardtarig Donald Campbell (@ardtarig) reported

    @chrismurphys @Telstra When I reply to your posts I get responses from Telstra with " how can we help you today? " so all their responses are simply automated and impersonal. I am not a customer. Everything with @Optus. But soon to put NBN with Aussie

  • dats_moy Soul Glo Heiress (@dats_moy) reported

    @DazInSydney I'm with Telstra. The problem I'm running into is folks wanting a 24 month commitment but I can't guarantee that I'm going to be around for that long, I'm not Aussie & I have no concrete plans once school is done. My new lease is only for 6 months. Optus has 4G m2m but I dunno.😔

  • thirtyfiveblack Andrew Howard (@thirtyfiveblack) reported

    @Optus Billing address was done via My Account. I’m trying to update the service address. The 4G modem thinks it’s 100km away from its actual location