Optus Outage Report in Glen Iris, Stonnington, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium
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Hufflepuffing my way to happiness
(@summadayze26) reported
from
Melbourne, State of Victoria
@Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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unpocoloco
(@unpocoloconino) reported
from
Melbourne, State of Victoria
@Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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Rosemarie Boland
(@roseandtoby) reported
from
Melbourne, State of Victoria
@kirstinferguson @Optus Still waiting ...... and yes, Optus customer too.
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Uaena_Panda 🐼
(@uaena_panda) reported
from
Melbourne, State of Victoria
@chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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wooozer
(@woooz3r) reported
from
Melbourne, State of Victoria
@Optus Two hours and no internet. You need to do better and sort your shit out.
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus
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Stephanie Johnson
(@SeeingWithStars) reported
from
Melbourne, State of Victoria
Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today
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Zoe Johnston
(@zoejohnston3) reported
from
Melbourne, State of Victoria
@Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
Hello @Optus thanks for nothing. Trying to get my disconnected internet fixed and had been on hold for 3 HOURS!! Only to have it cut off. Thanks a bunch. I have no fixed internet. FIX IT!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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🍻 JOe the GaDget Man (mine/thine)
(@Not_Fred_Nerk) reported
@9NewsSyd So Optus has a link with service NSW? Cool.
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Mathew Cowden
(@MathewCowden) reported
@TheShovel The same Optus that got a debt collector to ring my 90year old grandmother in her care home chasing me up for a $60 debt they’d failed to inform me of as they’d transposed two of my addresses so their letters never arrived. Couldn’t happen to a nicer company.
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Alex McLeod
(@AlexMcleod8888) reported
@SEggminder @Optus @karenandrewsmp Of course, just another LNP failing Labor will have to fix.
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Dawnstar Australis
(@dawnstarau) reported
Not really paying too much attention to the Optus thing, not because its not important but: * There's already 17 jillion other people looking at it * I trust the people that look at it on my behalf to do their work * There's still a metric **** ton of other badness happening
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Jake
(@gazebospills) reported
Optus: hello how we can help you? Me: hey I would like to confirm if my account has been compromised in the cyberattack Optus: ok can we start with your full name, address and date or birth since I can’t access it from my end Me: what
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Forby Koonan
(@ForbyKoonan) reported
The hacking wasn’t advanced. They only wanted a million dollars. Thus proving Optus is a crap service.
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Lauren 🇦🇺
(@LaurenHLoz) reported
@bridgerollo @abcmelbourne The issue is, we have to pay for it upfront currently. Good luck getting @Optus to reimburse. 🙄
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Windswept Joe
(@windsweptjoe) reported
So is the ceo of Optus going to step down? Any kind of accountability would be great.
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GrumpyCat102
(@GCat102) reported
@9NewsSyd NSW state government is not helping. I went to Service NSW today to change my driver license as it has been compromised. I completed all the requirements, but they have been told that Transport NSW said NO for compromised Optus customers.
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Lee Holly citizen of the world
(@LeeHolly20) reported
Billionaire Optus won't pay one million dollars to spare 10 million customers. I'd leave Optus , they don't give a **** about you in anyway whatsoever, family, business or any way.