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Optus Outage Report in Glen Iris, Victoria

Service-wide status: Optus

No problems detected

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Glen Iris, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and TV.
  • Latest local activity: Sep 18, 12:40 PM GMT+10.

Share of direct reports from this area over the past 30 days.

  • 57% Phone (57%)
  • 29% Internet (29%)
  • 14% TV (14%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Iris, Victoria

Optus signals over the past 24 hours, with local activity from Glen Iris, Victoria and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 6 days ago
Melbourne Phone 13 days ago
Melbourne Phone 13 days ago
Melbourne Internet 15 days ago
Melbourne Phone 22 days ago
Melbourne TV 23 days ago

Nearby cities with recent reports

Melbourne

1 signals in the past 7 days

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

  • petzer_danie
    Danie Petzer (@petzer_danie) reported from Melbourne, Victoria

    @Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.

  • cindyn
    *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, Victoria

    Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.

  • JohnOSullivan36
    John O’Sullivan 🌻🌻🌻🌻🌻🌻🌻🌻🤔🤔🌏🌈🌈 (@JohnOSullivan36) reported from Melbourne, Victoria

    Story 7: Teenager convicted trying to defraud victims of Optus earlier data breach. Story 8 father of 11 gunned down Noble Park. 5 months on murder weapon not found. Story 9: Incorrect reporting that #MidTerms22 start tomorrow. They start in around 2 hrs in NY. Promotion of Biden

  • AlaaBakhamees
    آلاء باخميس | Alaa Bakhamees (@AlaaBakhamees) reported from Melbourne, Victoria

    I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!

  • jk9370226590
    JK (@jk9370226590) reported from Melbourne, Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail

  • andrewwlaird
    Andrew Laird (@andrewwlaird) reported from Melbourne, Victoria

    Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

  • VamsiMithun
    Vamsi Mithun (@VamsiMithun) reported from Melbourne, Victoria

    @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

  • morrisd3_dm
    Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

  • shiraj_sen
    Shiraj Sen (@shiraj_sen) reported from Melbourne, Victoria

    Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

  • Anderson_Neath
    ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, Victoria

    OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

  • juleshughan
    jules hughan (@juleshughan) reported from Melbourne, Victoria

    On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

  • kelseyvh
    @kelseyvh (@kelseyvh) reported from Melbourne, Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • Brodhe
    B (@Brodhe) reported from Melbourne, Victoria

    If you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • Barefootnurse1
    The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave87990998
    Dave (@Dave87990998) reported

    Circle clearances zero all demons bcoz one on one is ****.picket must be tagged.after ruck work Jackson or Cox must run with Gawn.But overall **** with this u cant win finals in MCG may be in Optus stadium @freodockers

  • sideyisthegoat
    p 🪩 (@sideyisthegoat) reported

    feel like pure **** just want to be wharfie-timed at optus stadium

  • Zecoshi
    Zecoshi🛡️ (@Zecoshi) reported

    Ok hackers use it to grab some BTC using complex reasoning and here I am arguing with ai for being stupid and building a page and not checking its own form code, what the heck are hackers using as no way could my agent do complex and that’s Optus 5 on max lmao @AnthropicAI sort you **** out pronto before everyone moves to codex

  • Optus
    Optus (@Optus) reported

    Thank you for contacting us and highlighting this issue. I'm sorry to learn that you're having trouble activating your service. If you can find someone to share their hotspot with you or access free Wi-Fi, you can download the Optus App to resolve this. If that's not feasible, an Optus representative will be available in-store to help you sort this out. - Robyn

  • CialusS
    Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported

    @Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent

  • titchashen
    Titch Ashen (@titchashen) reported

    We need the telco to learn #auspol but as an Optus customer .who has seen it before, what happens hear? Zero cash for us, but the Optus bill goes up to cover this pay out to lawyers and a few who could afford them. Same as the mob who are suing Coles. Pays lawyers and a few and we all pay the price in the new prices, not Optus or Coles

  • JaceDarkfire
    Shattered Convoy (@JaceDarkfire) reported

    @primal80124 I got back into collecting christmas 2024 going into 2025 and I had no clue about transformers other than the live action movies. The last time I thought about them was when I was a kid. When I saw Shattered Glass Optimus Prime, I was blown away. Purple is my favorite color He instantly became my favorite. There isnt a SGOP I dont want good, bad, Or ugly. More specific answer to your question is ER SGOP he was my first and I have the most fun fiddling with him. If i had to choose just one it would be MMC Optus Prominon SG

  • Optus
    Optus (@Optus) reported

    @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

  • Kelly26552573
    Kelly (@Kelly26552573) reported

    @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

  • KyBroome35
    Ky Broome (@KyBroome35) reported

    Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

Recent Optus reports in Glen Iris, Victoria

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Melbourne: Phone
  • Melbourne: Phone
  • Melbourne: Phone
  • Melbourne: Internet
  • Melbourne: Phone
  • Melbourne: TV

Optus detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (2 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

Optus outage reports by location

Choose a location to check local Optus reports and activity.

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Victoria

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