Optus Outage Report in Glen Iris, Stonnington, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
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Optus Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
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Simon Shirley
(@simonshirley72) reported
from
Melbourne, State of Victoria
Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!
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Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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Dusa Shah
(@DynamicDusa) reported
from
Melbourne, State of Victoria
@Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...
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Tristan 🌱
(@cptwoodsy) reported
from
Melbourne, State of Victoria
@Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!
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Fiona Desmond
(@fadesmond) reported
from
Melbourne, State of Victoria
@Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful
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Paul Walsh
(@sportpaul) reported
from
Melbourne, State of Victoria
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.
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*Cindy N* 🤔
(@cindyn) reported
from
Melbourne, State of Victoria
@Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....
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stokers
(@stokers26) reported
from
Melbourne, State of Victoria
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
@adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Clarke
(@MediaActive) reported
The @medibank hack is appalling & utterly reprehensible. These large service corporations incl @Optus typically charge like wounded bulls, are ornery & condescending to deal with, clearly spend insufficient on rock solid #data security then sell us customers out? Disgusted.
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bel
(@asafebet_) reported
hi hackers that have access to my medibank and optus stuff can u pls help me find out why am i so depressed and maybe transfer me a million dollars maybe send consensual boob pics too idk
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Michael Carmody
(@EmJaeCaer) reported
It really looks like if you are sitting on a big customer data set, you should be tearing down interfaces, and breaking connections and just raising a ruckus to keep that data safe. The fines Optus and Medibank will now pay would have paid a security and privacy team well.
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🦞🐀🍩🗣🙏🏻👣💧nunthewizer
(@nunthewizer53) reported
@LuvsParraEels Fletcher who came to us from Optus, watered down data security and now we have been lied to over the worst data breach in Australia’s history until Medibank. See the connection. Fun fact Optus has a data security company in its portfolio.
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Sher Singh
(@alpacino23_) reported
@DanielCherny Population problem... if it was England or India.... optus stadium 🏟 would have been full
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Matt
(@thethorpstar) reported
@Optus could you please provide the on shore number that as a business customer I can call as no one is able to call in on my mobile and the two people I have spoken to overseas have been absolutely useless
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bom bom bom
(@janinesymons) reported
@iwentforawalk1 thanks. fun times. i've locked down my credit check so at least if someone tries to get a credit check they can't. a friend got caught up in optus, i have some idea of the pain ahead.
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Zizi.py 1️⃣3️⃣💃🏻
(@CintiaAM3) reported
@Optus I tried to contact your customer support via chat, call (twice) and no one seems to help with an extremely simple problem for my prepaid modem. Can you please help? Otherwise I'm going to cancel the product before even use it (or getting it delivered by @startrack )🤡
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ramona quazzola
(@r_quazzy) reported
@Anthony_Klan I am an Optus customer but the account is in my husband’s name (his phone is with a competitor in my name: I know don’t ask). I have NEVER been contacted by them.
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Aletha Wilkinson
(@AlsyAlsy) reported
As an Optus, Woolworths and Medibank customer, hitting the trifecta feels pretty pretty special #cybersecurity