Optus Outage Report in Mount Barker, State of South Australia
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Mount Barker, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mount Barker and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (70%)
-
Phone (11%)
-
Wi-fi (7%)
-
E-mail (7%)
-
Total Blackout (4%)
Live Outage Map Near Mount Barker, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Mount Barker, State of South Australia
Latest outage, problems and issue reports in Mount Barker and nearby locations:
-
Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
-
Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
-
Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
-
Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
-
Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
-
Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
-
stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
-
Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
-
Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
-
Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
-
Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison Coffa
(@AlisonClareC) reported
@Optus Hi Nard, it's been happening regularly in multiple locations so I don't think it's a location/outage issue and it's not restricted to my home address. I can still make and receive calls, texts etc so it's just data. It stays off for anywhere from 30 secs to 15 minutes or more.
-
Hiro pilet
(@PiletHiro) reported
I can confirm that my service is isolated by OPTUS, Sunday and Monday my services were rerouted to a pretend call center in the Philippines which spent the day ******* my face!
-
Burak Uslu
(@burakuslu) reported
@Optus No, my plan is capped at 12 Mbps, not the network congestion. Can you please lift that?
-
Pickled Pickle 🍍🍕
(@Imno_superman_) reported
Optus & I have been DMing all afternoon It seems their definition of customer service & expectations of a customer dealing with Optus is VASTLY different as to the service they provide 1.5/10 for the experience, I gave .5 for no spelling errors. Well done 👍
-
Trivalve 🐎
(@TVofCarringbush) reported
@captain_stavros @Telstra Don't expect better from Optus, who cut me off when in an unstable foreign country during the Arab Spring because my bill was a bit high. Never mind that the location was regular, the bill size not unprecedented and always paid on time.
-
vanessa p
(@smittenness) reported
My mum is trying to undo the damage of identity theft. @optus has a ludicrous amount of hoops they are making her jump thru to cancel 2 falsely set up numbers. The nerve to try and charge her $700 cancellation fee is outrageous. Perhaps make it harder to falsely set up number?
-
siyaam
(@siyaamtweets) reported
Hi @Optus . Is there an issue with NBN today . Keep have dropouts and low speed
-
💧Daren Connor 🇦🇺
(@connor_daren) reported
Is anyone aware that you cannot use WIFI calling on your phone if you have a prepaid service from @Optus ? Why can't prepaid customers use WIFI calling if there's no Optus service? There very little Optus service so WIFI calling is required. Fix this @Optus
-
Aaron James
(@bewarewolf1) reported
Cool, thanks for replying but it takes more than that to actually fix the issue. How about some tech help? Or fix your app or fix your phone service or actually reply to my DM??? #Optus #Optusoutage
-
Satan's Sewer Rat
(@Beelzebubbly666) reported
@slpng_giants_oz I'm 20km outside Gympie. I'm currently looking at the towers for both Optus & Telstra. Since Xmas day, the signal for both has been a ******* joke. I can have 4 bars of 4G signal, only to have it drop out mid call, or freeze while downloading.