Optus

Optus Outage Report in Mount Barker, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mount Barker, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mount Barker and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mount Barker, State of South Australia 12/02/2023 10:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mount Barker, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide, Hahndorf and Stirling.

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide TV
AustraliaAdelaide Internet

Community Discussion

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Optus Issues Reports Near Mount Barker, State of South Australia

Latest outage, problems and issue reports in Mount Barker and nearby locations:

  • johnjgirvan John J Girvan (@johnjgirvan) reported from Adelaide, State of South Australia

    Optus now send videos in their email to help you understand your bill #sloptus

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus I am unable to make outbound calls, when will this issue be resolved please?

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • drnicktellis Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

  • bcullen76 Brendan Cullen (@bcullen76) reported from Adelaide, State of South Australia

    Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

  • ILM126 Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, State of South Australia

    @GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

  • GrantTDavies A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia

    Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

  • Mikey_Nicholson Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia

    @AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

  • GrantTDavies A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, State of South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenThemself Lauren (@LaurenThemself) reported

    I just got an email from @Optus telling me they're upping the price of my phone plan and then listing five ways they can help me save money, none of which apply to me. They could help me save money by... not upping the price of my phone plan, maybe?

  • jessica_wilson Jessica (@jessica_wilson) reported

    @vicrollison @_annamurdoch @Optus wait - i need to know are you pro or against Optus on this issue? Sorry lol

  • meganjherbert Megan Herbert (@meganjherbert) reported

    Anyone else have zero luck getting onto @Optus for tech support, regardless of how you try to contact them?

  • forpetessakeprd Peta Astbury-Bulsara (@forpetessakeprd) reported

    Hey @Optus, how am I getting a price increase on my fixed price plan? And does this mean that when inflation goes down, you’ll reduce it again…. #optus #nothappyjan

  • vince10801 vince1080 (@vince10801) reported

    @Optus @networkoutage Optus I am sick and tired of contacting tech support to then not only having my issue ignored (no internet) but to be mocked and snickered at no lie.

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • Besscat bcat (@Besscat) reported

    @Optus overseas needing to update account - am in infinite loop of not being able to register but being unable to access help without being registered. Overseas contact number for you doesn’t connect. Halp 😭

  • LadyPenelope66 Curious me (@LadyPenelope66) reported

    Email from @Optus advised me they increased my bill $4 a month. Adding 60GB extra data to plan. I never use the data I already have. I do not consent to this. Tried to change plan on line unable to. Placed on hold for hours. Chat line can not assist me.😯 Not happy @acccgovau

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @Karina_Melbs Hopefully Optus can sort something out to get you by - it sucks as I assume you're already on the 'cheapest' plan you can pay off a phone with, unless there's some other "under the counter" offer that'll be enough. Good luck.

  • jessica_wilson Jessica (@jessica_wilson) reported

    @vicrollison @_annamurdoch good on you! I get it and wow, if they are following Telstra, thats an issue. but we Should try and call them out, even when Optus had an award winning profit 2021 - 2022 financial year. **** optus. and **** telstra if they do the same!