Optus Outage Report in Mount Barker, State of South Australia

@actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.

I saw one other post from someone else saying they were having internet connection issues with Optus. Is anyone else? Mine seems to go off overnight at some point & then kicks in when I turn on the fetch box after lunch.

Don't think anyone realises within 10 years, it's possible that Onlyfans will be hacked. Just like Optus and Medibank. Doesn't help that the media are blowing it up like it's a potential way to become famous either. It's something everyone on it will eventually live to regret.

@Kanga561 Majority of my details have changed since then luckily but it's bloody stressful isn't it. I hope you don't get too much trouble from it. It's absolutely bullshit. I had it happen with optus, now this. It's beyond a joke.

@Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.

I spoke to @Optus about cancelling my service and part of the package to keep me was a 12 months subscription to Equifax - so wait, do I need it or not? I don’t think it should be an optional extra 🤨

@Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!

Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...

Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.

@sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?

@GlobalCTZ @9NewsAUS @Optus they said if you've been a customer any time from 2017 i think

After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

@MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment

Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

@chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

@NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.

Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail

@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

Yep and a half hours since contacting @Optus . Talking to person number 3. Still no resolution in sight.

Over an hour since contacting @Optus . Still no closer to the resolution than I was an hour ago. Pathetic.

Instead of @Optus letting all their overseas roaming customers waste time each day - why not come clean and let them all know that the new automated roaming system isn’t working. Every Optus customer in our party is being separately blamed for a global fault. #OptusFail

Bloody hell @Optus … WHY are you so damn difficult to deal with

I just cannot quite believe how incompetent @Optus customer service is. If they put half as much effort they put into fobbing people off to actually accepting my money ... #FFS

Hey, has anyone in Australia (further info: Optus network, Google Pixel 6a phone) got the Android 14 update yet?

Disappointed with @Telstra customer service. Told to make an appointment to buy a phone despite it being in stock. Another store couldn't serve me until the next day. Went to @Optus and though they didn't have stock, they were more than willing to help. Ended up buying on @Amazon

No surprise that @Optus “new” $5 roaming doesn’t work. Says it’s inactive and there’s no way of activating it….. and of course nobody available to help. #stillfailing

Hey @Optus, if you’re trying to rehabilitate your image after all the bullshit from the past 12 months, you’re not doing a very good job. Suggest you might want to get your business consultants to drop their terrible attitudes when discussing new contracts.

Today’s @Optus roaming update. App still not working and no coverage. Please fix your app optus, I’m begging you, for people who already have roaming set up, but need to re-buy every 24 hrs. Pllleeaasseeeee