Optus Outage Report in Mount Barker, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Mount Barker, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mount Barker and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Mount Barker, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Mount Barker, State of South Australia
Latest outage, problems and issue reports in Mount Barker and nearby locations:
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Humma49 Mate
(@humma49) reported
@blue01dragonfly Probably done on purpose! They believe this could be the end of optus. 🤔 they'll shut them down. And it'll be another provider soon. They all lease the lines from Telstra. So I'd be looking at them first! It makes sense to have ONE provider for the credit digital system!!
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Mossy
(@moss_andrews) reported
@2GB873 That poor @Optus woman, she sounded like an intern but billed as a director of public relations. I felt sorry for her, so badly prepared and ill equipped. Surely the CEO Kelly Bayer Rosmarin has to front media. #OptusHack
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HelloSammyG
(@HelloSammyG) reported
@2GB873 That lady from optus was terrible !! Why was she even on the call? She had no answers Or confidence in what she say saying… - millions of customers are needing answers and she had no idea . Doesn’t sound like they are taking the threat and ransom request seriously?
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Gale Arrick
(@ArrickGale) reported
@Optus I fought you about handing over my drivers license for you to coky and keep on file when I signed up. You promised me your system would be safe. Fine ******** out of them @AlboMP #AusPol2022 who is going to compensate me for stress if I get identity fraud.
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Dean
(@deantregenza) reported
@RossFloate @Optus Tell that to the employees who have to submit it to businesses who don't adequately protect the forms or data... And now many businesses are now using "human resource" software as a service products with little understanding of the risk.
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WizardofAus 🇦🇺丰🔑⚡
(@BTCSchellingPt) reported
@ODELL Appears that there was no hack at all; @optus left the API endpoint entirely unauthenticated, and each customer's unique endpoint was their customer number. A simple incremental integer. Optus exposed every customer's PII publicly without authentication.. Not hacked: exposed.
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Service NSW
(@ServiceNSW) reported
@redruby17 Hi Dr Jos, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2
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Rezill
(@fitscienceaus) reported
@Phil69695598 @_davidlimbrick @Waterme59781068 We can argue why certain data was kept till the cows come home. My issue is why was the front door left wide open. They need to change everyone drivers licence numbers (maybe passport) and Optus needs to pay for this.
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Susanna
(@suessaints) reported
from
Melbourne, State of Victoria
@vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2
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Bronwyn Stuart
(@bronwynstuart) reported
@baxters @Optus If they were, you would have got an email last week. They were retaining my info as a past customer & I got the email which was pathetically worded to say 'don't worry, they didn't get your log in deets, just every single other piece of info to steal your identity!'