Optus

Optus Outage Report in Toormina, Coffs Harbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Toormina, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Toormina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Toormina, Coffs Harbour, State of New South Wales 05/12/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Toormina, State of New South Wales

Latest outage, problems and issue reports in Toormina and nearby locations:

  • andrewwoodward Andrew Woodward (@andrewwoodward) reported from Bellingen, State of New South Wales

    @Optus PLEASE HELP ME. I have had four hours in the phone today to get my internet upgraded. I have spoken with ten different people and been transferred ten times. AND THEN THEY CUT OFF MY INTERNET. I wanted an upgrade and they cut it off. Help. Please ring me 0411623980z

  • itsmoffee Moffee (@itsmoffee) reported from Coffs Harbour, State of New South Wales

    @Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

  • itsmoffee Moffee (@itsmoffee) reported from Coffs Harbour, State of New South Wales

    @Optus I’m guessing you don’t monitor the chat/message service 24/7?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevemedley Steve Medley (@stevemedley) reported

    @Optus how come you say accounts are open until 7pm yet when I called the message says you are closed? I tried to cancel my second fetch box on the online chat and just got forgotten

  • zootv93 Scott (@zootv93) reported

    @Suki_FNQ @albericie Having unsuccessfully attempted to resolve this, log a complaint with the TIO to increase chances of timely resolution. @Optus CS & Tech Support is notoriously bad & dealing with them repetitive. A complaint via the TIO should be treated more seriously and given ‘ownership’.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @GreenScreen3r @Optus Companies like Optus and @Telstra spending money on #5G when they can't get #4G, poor #CustomerService etc etc right 🤔🤔🤔?

  • GregLaw16 Greg Law (@GregLaw16) reported

    Having trouble with optus nbn this morning anyone else

  • jvedmond Johanna Edmond (@jvedmond) reported

    @Marilynrules1 Unfortunately we moved to Telstra because of the lack of service from Optus and then Vodafone.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @berniecoen Now if companies like Optus actually investigated the issue at their end and not tell the customer to do something which they know does not work?

  • IanHeriot Ian Heriot (@IanHeriot) reported

    @albericie @Optus Hi Emma, suggest you try iiNet or Amaysim for top customer service

  • zootv93 Scott (@zootv93) reported

    @Bf99Floyd Having unsuccessfully attempted to resolve this, log a complaint with the TIO to increase chances of timely resolution. @Optus CS & Tech Support is notoriously bad & dealing with them repetitive. A complaint via the TIO should be treated more seriously and given ‘ownership’.

  • willl Will (@willl) reported

    @DaveMilbo @Aussie_BB Have had very minimal issues since switching over from Optus cable. Biggest upside since switching has been the increased upload speed (for online backups etc).

  • 3catHill Yeah Nah 🍩 (@3catHill) reported

    @DaveMilbo Don’t do it. We have line of sight to a tower, our neighbours on both sides have it. We got told we had to have satellite. Gamer hub not happy. We did it, absolute ****. We ended up getting an Optus home hotspot. Best internet ever.