Optus Outage Report in Bellingen, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Bellingen, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bellingen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near Bellingen, State of New South Wales
Latest outage, problems and issue reports in Bellingen and nearby locations:
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Andrew Woodward
(@andrewwoodward) reported
from
Bellingen, State of New South Wales
@Optus PLEASE HELP ME. I have had four hours in the phone today to get my internet upgraded. I have spoken with ten different people and been transferred ten times. AND THEN THEY CUT OFF MY INTERNET. I wanted an upgrade and they cut it off. Help. Please ring me 0411623980z
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Em 🎀 #NotMyPM
(@66jayel) reported
@albericie @Optus I've been trying to get a mobile phone unlocked since early November. Still no joy. @Optus have the worst. service. ever.
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JohnH
(@jrkhnt) reported
@albericie @Optus Go to the ombudsman, lodge a complaint. Optus will try to charge you just like Telstra would. They do this because most people just shut up and pay the fee.
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Joost call me Andy
(@Musing_Dayzed) reported
@albericie @Optus Switch to Aussie Broadband Emma. Honestly. You won't regret it. No lock in. An actual Australian call centre and they do go above and beyond to try and help. I left Optus be NBN transitioned and was the best thing I ever did.
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Save our planet
(@ijc08) reported
@albericie @Optus Optus, Telstra, NBN all companies to big to give a hoot about individual cases. Years ago I had a similar issue and was sent from pillar to post and back again.
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Johnny....
(@jonooee) reported
@saymypiece2 @vaughan_k @Optus I waited until 11pm last night and went to bed. Waited for nearly 12 hours for a phone call!! Appalling service
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Smith
(@no_ordinaryjo) reported
@albericie The dreaded telecom time stuck. 25 mins was light, good on you. @optus worst customer contact and service in existence. Let us know if you find someone better.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@GavinAardvar @albericie @Optus This is the trouble with large corporations, by actually taking responsibility they have to admit there is something wrong but they don't want to take responsibility so mostly blame #customers for their faults.
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Venerable MC
(@gibletsMoon) reported
@albericie @Optus It's more profitable to offer subpar customer service.
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sharonc
(@sharonclues) reported
@DebCansdell @albericie @Optus agreed. if phone call doesn’t sort it, raise issue via twitter. it usually resolves the problem. it’s so very frustrating that this is the way business and services are run. you’re lucky it wasn’t centrelink
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saymypiece
(@saymypiece2) reported
@Optus @Gino_Rossi__ Why does one have to post on social media for you to respond to this poor customer? Why???