Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Shell Cove, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (60%)
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Phone (15%)
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E-mail (10%)
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Wi-fi (10%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Shell Cove, State of New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@DanielNigro76 Yep. Parents house connected to Optus network.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Thought Patrol
(@Thought_Patrol) reported
from
Kiama, State of New South Wales
Normal service resumed thanks @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Stavros
(@stelaukin) reported
@RockliffTeam Any advice on how to find out if this has happened to me? I'm an optus customer but have not received any information from optus about the breach at all.
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AdamM
(@adammonline) reported
@drvyom I haven't heard anything from Optus directly. That doesn't mean anything except they haven't contacted me. I don't trust their security or their competence. Any Optus customer has to assume all of our data is now in the public domain.
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shire Antifa Antipodean boy
(@loflife) reported
@rustedon1962 @domknight @Optus and weeks later, they introduced photo ID Drivers Licenses, took four photos using only one, and everyone went "Duh, look at my stupid photo, duh"
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Tony
(@Tony60576164) reported
@TruthdriverOn @AlboMP Why should taxpayers pay for what is ostensibly a corporations’ failure? Have you offered to pay for those affected? State and Fed govt should issue new IDs for those affected with all legitimate costs to be recouped by govts from Optus. This has nothing to do with foreign aid 🙄
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Julia Hamilton
(@JuliaRHamilton) reported
@c0leyy93 @Optus I waited 6 hours yesterday. Someone answered after 2 hours but left to go home from their without answering my question. Said someone else will come to help but no one did.
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oli
(@OBradaric) reported
@ClareONeilMP definitly i will be gone from optus even if i pay big penalty for services to little to late got email of exposed id and all cant trust and have no money due to health issues pay new passport or driver licence in vict
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ProBiBly 🏖🏳️🌈↙️
(@MattSmi81658311) reported
@AmyRemeikis I’d been with Virgin mobile since about 2005 and was ported over to Optus about 4 yrs ago when they ditched Virgin. I’ve never directly given Optus any of my details and don’t use their app and I still got caught up in it! It’s complete BS 🤬
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Fatin Paisal
(@fatinpaisal) reported
from
Sydney, State of New South Wales
I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.
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Tim Ogilvy
(@OgilvyTim) reported
@CurrieCEO @RossFloate Optus’ PR machine is hard at work hoping TF they do, but Feds and the internet are slowly hanging them out to dry for their incompetent breach. Optus deffo effed up bad.
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LeftofLenin
(@rtpnel) reported
@slsandpet @Sey2S To the CEO of OPTUS: Are you stupid or incompetent?