Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 11/20/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lincolnrobinson Lincoln Robinson (@lincolnrobinson) reported

    @bejopil Retaining former customer details is appalling @Optus

  • ohsorrow Oh Sorrow (@ohsorrow) reported

    @Jeremy_Kirk It’s an outrage. I haven’t been an Optus customer in over ten years, but now they’ve left me wide open to identity theft. I’m livid.

  • WonderfulDay01 Aust SARS2: 43,820 cases (last week). 220 dead. (@WonderfulDay01) reported

    @zinifax @vogrady2132 @9NewsMelb MSM looking after one of their big advertisers. Feel sorry for every Optus customer.

  • DrVictoriaClout Victoria Clout (@DrVictoriaClout) reported

    @drdavebond @Optus I got a #databreach email too and today I noticed 4 fraudulent transactions on my credit card. Could be related to the #databreach. I switched to Telstra in March this year due to poor customer service.

  • Time_Bandit007 Howling Moose (@Time_Bandit007) reported

    @Optus @RunnerSA18 Not good enough, you are legally responsible for the security of all of your customers accounts. Make sure that ransom is paid, or face a class action from aprox 10 million customers and alternatively lot more than the ransom money of you fail.

  • bazscott Baz Scott (@bazscott) reported

    @fletch371 @Optus Sad = criminal. A breach in such a stupid fashion should result in fines so harsh it sinks the company. Strong deterrent is the only way these companies will take their obligations seriously.

  • Makucha Jo (@Makucha) reported

    @nakul1110 @Jeremy_Kirk Interesting. The email I got from Optus didn’t have my name at the top - it was “dear customer”. 😯

  • itssimonleetwo Simon is Super Hydrated (@itssimonleetwo) reported

    @Optus frustrated with your chat service, spoke to a rep this afternoon to change an order I placed and have been told I can’t change or edit any order unless it’s in store. When I asked to cancel the order completely as I can’t get to the store that can’t even be done? Help plz

  • PeterNg45087505 Peter Nguyen (@PeterNg45087505) reported

    @Acting_Alone @Optus Yep no compensation. help yourselves as well no protection and due diligence. Everything they are doing is damage control. The care they got for consumers is non existent.

  • rajbandi Raj Bandi (@rajbandi) reported

    @Jeremy_Kirk How stupid it was to expose api without proper credentials and store them as clear data and easily queryable. Also no api limits enforced. Clearly the second source might be someone from Optus IT(dev or tester) who knew how api queryable with right parameters.