Optus outages and service status in Shell Cove, New South Wales

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

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  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 4 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

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  John Roach (@cambuslangtrain) reported 26 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

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  Jyckel C (@CavillJyckel) reported 32 minutes ago from Wollongong, New South Wales

  @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

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  Pete Nowakowski (@petenowakowski) reported 33 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

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  Ben (@iB3nji) reported 39 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

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  Ben (@iB3nji) reported 48 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

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  Pete Nowakowski (@petenowakowski) reported 49 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

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  Ben (@iB3nji) reported 55 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

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  Thought Patrol (@Thought_Patrol) reported 58 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blythe (@Simp_Bat_Gaming) reported 13 seconds ago

  @drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.

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  Hugh_96 (@Hugh_96) reported 1 minute ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

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  SWANNY 🔺 (@swandogs) reported 2 minutes ago

  Been cooked in data breaches with my own goverment and Optus telco in Aus but didn’t expect this Never again

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  Heather Bilson. (@BilsonhBilson) reported 3 minutes ago

  @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

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  ralph horowitz (@rtralphy) reported 4 minutes ago

  The same ppl who are praising the Gold Coast Suns for getting Scott Pendlebury were praising them for getting Christian Petracca. Two years ago Touk Miller, Noah Anderson & Matt Rowell led them to a finals win over Fremantle at Optus Cohesion fail 101 x 2?

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  Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported 7 minutes ago

  @Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent

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  Bryn, Muppet Enthusiast (@Brynbikes) reported 10 minutes ago

  Train line to Optus stadium is down. Good luck, Freo fans....

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  Micheal Kelly (@MichealKellzf) reported 15 minutes ago

  One thing I have never done and don’t ever expect too do is use credit card or cheque accounts Thanks though Suncorp and Optus! Goodbye

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  Eryn (@payneerynn) reported 17 minutes ago

  For two days now i have had: connected for two minutes to internet, not connected for two minutes drama with optus, anyone else having the same issues.

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  Anoop Z (@anupelectro) reported 20 minutes ago

  @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.