Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 02/03/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shell Cove, Shellharbour, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet
AustraliaWollongong TV

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NinjaRina Rina A. (@NinjaRina) reported

    @Optus Why is my internet crapping. out every night around this time?! It hasn't done this for almost a year and the past few nights it's been so bad. I have a group to heal! #ElderScrollsOnline

  • Iamsaurabh2525 Saurabh (@Iamsaurabh2525) reported

    @albericie @Optus The ‘Phillipines’ bit was loaded and unnecessary. Otherwise agree on the **** customer service

  • ExpletiveFormer FormerExpletive (@ExpletiveFormer) reported

    @Optus Yeah now it’s says there may? Be a tower problem

  • FoodIdeator Silvia Estrada-Flores (@FoodIdeator) reported

    @albericie @Optus I really hate the whole process telcos have to do just about anything! My theory is that they make it so painful that people fear reporting issues or opting out of their service providers

  • CricketDave27 Dave (@CricketDave27) reported

    @CHAVinBelmont Really good tbh, had some off field issues few years back of woulda likely been in England set up by now. Has elite intent scores at about 170 these days would be well suited to Optus. I can stomach Bancroft getting the call over him but Kurt Patterson FFFFSSS NO

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • AndrewW89846090 Andy_Downunda (@AndrewW89846090) reported

    @andrea_weymouth @DaveMilbo Yes they can, by shutting down your Broadband connection as Optus did to us. Warning - steer clear of Kogan (Vodafone) #NBN.

  • stevemedley Steve Medley (@stevemedley) reported

    @Optus how come you say accounts are open until 7pm yet when I called the message says you are closed? I tried to cancel my second fetch box on the online chat and just got forgotten

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @linuxbsdpirate Ah there is a different between claiming you want to assist someone and actually assisting someone. As when I was a #customer I was told the same thing they are here to help but I got not much help just false promises, poor customer service etc

  • DailyRin Erin (@DailyRin) reported

    @Optus - you guys suck with your customer service. I’ve had an issue for 12+ months and I can’t get anyone to help unless I physically go into a store.