Optus outages and service status in Shell Cove, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Shell Cove, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Shell Cove, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Optus
Optus is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Optus Issues Reports Near Shell Cove, New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:
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Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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Jyckel C (@CavillJyckel) reported from Wollongong, New South Wales@EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.
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Ben (@iB3nji) reported from Wollongong, New South Wales@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Thought Patrol (@Thought_Patrol) reported from Kiama, New South WalesNormal service resumed thanks @Optus
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John Roach (@cambuslangtrain) reported from Wollongong, New South Wales@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@DanielNigro76 Yep. Parents house connected to Optus network.
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Ben (@iB3nji) reported from Wollongong, New South Wales@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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💧🌱pragmaticleftie 🏴🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Ben (@iB3nji) reported from Wollongong, New South Wales@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Art Pepper Jr. (@amg3200) reported@whoisDarkPrince Man I hope we can make it to Kyoto. I felt like such an idiot without mobile internet but just assumed Optus would work there. The culture is Japan is just so much better than the West!!!
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Joe Kabak (@JoeK64002711) reported@Rory_Flanagan The AFL will start the code war to end all code wars if you start talking about the MCG, AO and Optus being out of action for 2 months I say **** em- but they've torpedoed a bid before and they'd try it again. AUS/NZ/IND is our best chance. Should lobby for 2028 as Asia/Pacific
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Arnav Sharma 🇦🇺 (@arnavsharma) reportedOptus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber
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Kovac's (@YellowKovac) reported@Teh_Jkr @Optus I spent 2 hours taking to support to get the intro deals they have to save 30 bucks, but it's still insane how expensive it is when I don't need more data, especially since I lose reception in Melbourne
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Warren (@Wazzels5) reported@Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.
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Peter Colbert (@PeterJColbert) reportedHere is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging Abu. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.
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Flarestar (@Druagamaniac) reported@Rusken__ @Teh_Jkr @Optus i miss the old days when for an emergency phone vodaphone had a prepaid $20 card that would last for a year
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Optus (@Optus) reported@LydiaAmesha Sorry to hear you may be experiencing issues with your Optus internet. If the issue is only persistent whilst viewing the SBS stream, it would most likely be an issue on their end. However, if you are facing issues with your Optus network in general outside the SBS stream, please send us a Private Message, so we can look into the issue for you further. -Jay
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Tony K (@TKags) reported@pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.
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MaxGains Crypto (@MaxGainsCrypto) reported@FranMooMoo I would join, Optus had 30 yrs with them but still treated like crap