Optus Outage in Shell Cove, Shellharbour, State of New South Wales

@DanielNigro76 Yep. Parents house connected to Optus network.

@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

@Optus Maybe fix your app....

@Optus 5G is just a hype and fake , as soon you hit 7 pm @Optus 5G will slow down to 30mbps

Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

@Optus No! - I've just spoken to retentions, who refer me to insurance, who refer me to customer care, and each department is saying the same thing 'come down to a store,' 'this is going to cost you.'

@ColsMako @Telstra Ive lodged a complaint against optus with the TIO 4 times for the same incident, every so often they just send you another colelction letter lol. Ive given up wasting my time and never really cared anyway, they cant do anything about it that concerns me. Its hilarious!

@AlexClassicTips 😳 Nice to learn on the first day my recently acquired Optus TV service is only 4 minutes delayed then. Just hit the 90 minute mark. 😩

@Optus No point. I have been told that it is a tower issue and it is being looked into, so unless you can run out there and turn it off and on again, not much you can do for me, except charge me for additional data use of course. I look forward to next months account. 🙄

@Optus Already have on twice on Tuesday. Have spoken to the help line twice and received txt messages saying you will update in 24 hours. I’m having to hotspot off my phone to do anything, which is now blowing that data out too, which I am sure Optus will happily charge me for!

@Optus Might want to get your 4G service working first. 37hrs and counting without a suitable internet connection where I am. Can I get a credit on my bill?

@Optus @dave_hyland You should stop advertising 5G. I’ve seen ads constantly yet you cannot deliver the service to most Australians (nor even close to that). It is misleading behaviour. Maybe the @acccgovau should look into it.