Optus Outage in Shell Cove, Shellharbour, State of New South Wales

@EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

Normal service resumed thanks @Optus

@DanielNigro76 Yep. Parents house connected to Optus network.

@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

@Optus You CANNOT actually address this. All you are going to do is send me the email I've already had sent so very many times over so very many years. This does NOT address the cause of the problem. Apparently nothing addresses the cause of the problem.

@nviolets49 @normboy562 @RonniSalt Gladys is at Optus and a friend who is with them has had huge problems with them while overseas ....He will be dispensing with them when he's back.

@Optus Oh for crying out loud. I've already DONE THIS. And you keep reversing it. Randomly. Roughly once or twice a year. This is an Optus problem. Not a me problem.

@Optus Hey Optus, seems I was finally connected to someone to ‘help’ overnight, but in the meantime my issue had resolved. However today on 2 occasions I had agents connected that haven’t responded to further requests. You have a systematic customer service issue and I’m porting!

@FStempien @CamReddin Still amazes me how Optus would risk hiring someone with a potential corruption finding against them outstanding Will become a case study in poor corporate governance

Congratulations @Optus . After taking YEARS and so very many requests you updated my email address. And now my email address is not verified. Awesome. It's been my email address for over a decade. If you want to get paid, fix it.

@maxrushden @StanSportFC Premier League on @OptusSport costs nothing as an Optus NBN customer. Stan want an extra $10 on top of $20 I already pay to watch Ronaldo step-over clips?

@Optus I don’t know what sort of “experiment” you are running down there at the towers, this is so frustrating since you guys are the only provider I can get internet from. At least give us an explanation, or a fixed ETA of your so called “planned work”

@Telstra I have no ph.service after the 3g was turned off I do with Optus

@Optus My landline is not working - permanently engaged - is there an outage in Zillmere,Qld