Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/04/2026 20:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrittA2211 Toss a Coin to Your Photographer (@BrittA2211) reported

    @epistemophagy Yay! Overdue phone bills are the worst. I have mine set to direct debit just over half of my monthly bill, each fortnight. So that when I get stuck, Ill be in credit. I got in the hole last year with Optus and they charged me a $15 late fee each month, it sucked

  • nuskuper Vas (@nuskuper) reported

    @Optus my internet has literally been out for the past day and a half, everyone in my house has online classes and online work to do which is hard when you have no wifi, please fix it goddamn

  • Laura87416410 Laura Smith (@Laura87416410) reported

    @Optus we pay $99/month for your NBN package and the internet drops out approx 10 times/day. We have Wi-Fi boaters and extenders. What can be done to fix this???

  • pengwingz PengWingz (@pengwingz) reported

    Today I spent my first 4 hours of work waiting for something to get fixed, and then trying to fix something that broke when Optus died last night and changed all my IP addresses

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Telstra Thanks for responding Evie, I’ve been down this path many, many times for more than 7 years and Telstra don’t want to know about it. Optus ain’t much better. The ENTIRE suburb has no mobile reception. Don’t waste your time. Have a good night Evie.

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @drdrdr09 @Optus Thanks for the support in this argument Dr. Optus… DM’ing you an address results in you telling us your systems are not registering any faults at this time. Been there… Put up a bloody tower.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    IF YOUR BUSINESS HAS A CHOICE, DO NOT DO BUSINESS #Optus. @Optus With its appalling support service, #Optus – thank you, Jun, ref 153 609 189 95 – seems happy to let its customers walk away, and I will now be happy to let me take my company's business elsewhere.

  • nadimcsharbean Nadim C Sharbean (@nadimcsharbean) reported

    And what's the issue, you ask? Simple: @Optus thought by now I'd have moved to the @NBN_Australia and just disconnected my cable. No warning; just *click*, it's off. (4/5)

  • vshankar90 Vijay Shankar (@vshankar90) reported

    @Optus I've contacted support and they are clueless on this simple question - What do the lights mean on the modem ?

  • vshankar90 Vijay Shankar (@vshankar90) reported

    @Optus 45 mins on support call and not a soul to pick up the call. Could support be any worse than this company @Optus #craptus #optus