Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 12/30/2025 18:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bensubban Subban (@bensubban) reported

    “If you think the Optus hack is bad, could you imagine a hack on one of the real estate tenancy application platforms? Tenancy application platforms ask for far more personal information. Any way forward here ??”

  • StevenFMallia Steven Frank Mallia (@StevenFMallia) reported

    @Optus You would think in your current predicament you would provide more support and improved customer service. I supposed my expectations were to high. This is after completing the MFA.

  • jasonc_here Jason C (@jasonc_here) reported

    @Optus #qld hasn't had #DaylightSaving for a very long time. Something about cows fading. Can you please #Fixit travelling regularly I don't want to have to adjust my phone all the Damn time

  • Miguel224512091 Miguel (@Miguel224512091) reported

    I've been trying to contact a friend who is going though a difficult time. She lives in central Queensland. She has had no phone service for 2 days because @Optus has been down for 2 days in her area, people need to dump this carrier, as if there data breach isn't bad enough.

  • anon49658 anon49658 (@anon49658) reported

    @ichimikichiki @AnnastaciaMP @TMRQld Once you get your new CRN, your old CRN will no longer be valid ( cant auth with it). Also you will need the breach notice emailed to you from optus to receive a new CRN (cant just say "optus hack") What nightmare? I see no issue with getting a new CRN?

  • Zoppy_McZop Zoppy McZop (Paul) 4x 💉 (@Zoppy_McZop) reported

    @NiKKi_E13 @dancer_61 @Nick56412479 I haven’t been a customer of Optus for around 18 months and still they had my data stored and now hacked. Not happy

  • bigrubbernose Jack (@bigrubbernose) reported

    @Optus @RunnerSA18 Really good idea: wasting money on full page adverts in the media Really bad idea: using that money to compensate customers Just in case you're wondering there may well be a healthy dose of sarcasm in here.....

  • CraigCarlyon CraigCarlyon (@CraigCarlyon) reported

    The #optus network is extremely slow this morning. Any reason why?

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported

    @georgehahn @profgalloway Very much a hot topic in Australia last week as a major telco, Optus got hacked and thousands of former and current customer's data released and sold.

  • lukepar21 Luke p (@lukepar21) reported

    I find it poor how @Optus is wasting money blasting apologies on electric billboards rather than using the money and resources to upgrade their systems security like literally walk past 7 sign's in one street with the same apology message I'malready thinking of changing provider