Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 03/16/2026 02:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shell Cove, Shellharbour, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • theluciebee Lucie 'just wear the f***ing mask' Bee (@theluciebee) reported

    @ozcjr @Rachel_Organa So we can't get NBN here. South Brisbane/West End fibre situation is a bit of a **** show. We've been on 4G Broadband with Optus. Speeds have been a bit shifty but lately ATROCIOUS & tech support at Optus pretty much just told us to tap out.

  • Optus Optus (@Optus) reported

    @newjerseydamo That's rather odd Damo, I have just tested out my own Optus App and have managed to get through with no issues. If you could please make sure you have the latest version as well updated i0s, this should get you through. Give those a shot and see how you go -Quade

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Optus Thanks Quade, see previous tweet. Can’t get to the troubleshooting link due to lack of reception. Same problem with Telstra. Newspaper article says Optus was putting up a tower in Charlestown. That was my original question, but it’s been lost in this conversation.

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus your app won’t allow me to report a fault at Paddington qld 4064 so slow. I’m going to Telstra and I’m not paying my Optus bill. Im sick of not having internet

  • CUCUMBER_WARMER crone zone (@CUCUMBER_WARMER) reported

    Optus technician came swapped the router and it’s still not working 😩 now the nbn have to get involved and why can’t I just have my precious internet 🥺

  • theluciebee Lucie 'just wear the f***ing mask' Bee (@theluciebee) reported

    @ozcjr @Rachel_Organa So now I'm just like...where the hell do I go from here? I feel pretty let down by Optus. And a random tech dude who was looking into internet for another house on our property looked at ours & said we could get fibre but weren't fully set up? It would cost like $300?

  • Soulsilvatdope SoulSilver (@Soulsilvatdope) reported

    @Optus Landline phone over nbn, and different ISP for internet. Told staff we already had ISP connected, do not attach Optus service to UNI-D port 1, staff member then proceeded to connect service to UNI-D port 1 against our instructions

  • hackuador Fraser Tweedale (@hackuador) reported

    Our street was slated for the worst of the "multi-technology mix": HFC, on *Optus* cables. Thanks, Malcolm. As I understand it, cable is a shared medium (= congestion), plus the Optus cables are so poor/degraded that NBN Co cannot achieve target speeds.

  • luciejones78 dante's inferno (@luciejones78) reported

    @SameerCharles @Optus I’m going to do the same. Sick of this poor service and never being able to talk to someone. Also their apps don’t work

  • HansOrph Hans 'wear a damned mask' Orph (@HansOrph) reported

    @Optus The tests that my gateway perform are using the ethernet connection. The service has the same number of devices connected when it was functioning at full speed. Don't give me bullshit when we both know the service is degraded.