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Optus Outage Report in Shell Cove, Shellharbour, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Shell Cove, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

CityProblem TypeReport Time
Wollongong Internet 16 days ago
Wollongong Phone 2 months ago
Wollongong E-mail 2 months ago
Wollongong Phone 9 months ago
Wollongong Phone 1 year ago
Wollongong Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • marynolanfan
    marynolanfan (@marynolanfan) reported

    @tchbastard Our QR code on the phone stopped working and my husband spent about 90 minutes at Optus for a 5 minute service lol - only to come out to that news. We'll be using it , you bet.

  • OrphansEnd
    OrphansEnd (@OrphansEnd) reported

    @Optus I'm not going to lie....your customer service line is exhausting. Just really bad. Bad bad..did I mention it's bad?

  • Artee15959315
    Artee (@Artee15959315) reported

    @Optus @sydneymardigras and you have no customer service number that i can talk to you on?? useless company

  • ellie28920076
    ellie (@ellie28920076) reported

    @Optus my internet not working again! Which also means no phone line. What am I paying for??

  • manish_gupta85
    Manish Gupta (@manish_gupta85) reported

    @Optus NBN service down @ Melbourne 3000!!! The chat support too isn't working. Please help fix it 🙏

  • IraSnave
    Ira Snave (@IraSnave) reported

    Anyone else having @Optus NBN issues?

  • SimonWLewis
    Simon W. Lewis (@SimonWLewis) reported from Westfield, Western Australia

    @Dr_Rob_Davis @BlythAJ …and the @optus mobile internet is very slow, so no iView for us.

  • ultraman_tae
    Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • dizzybink
    pamela🧣 (@dizzybink) reported

    Optus nbn outage most of the day Friday preventing any work being done Works fine over the weekend First thing Monday morning - Optus NBN outage as soon as work starts Sort your **** out ffs

  • CherryGames_
    UnshavenSavage (@CherryGames_) reported

    Hey @Optus my internet has been slow in the dapto area for the last week or so and its been really frustrating going from 200 plus mbps to a sad 26mbps pls reply and yes I have done all the trouble shoots with no results thanks.