Optus Outage Report in Shell Cove, Shellharbour, New South Wales

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Shell Cove, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

City	Problem Type	Report Time
Wollongong	Internet	8 days ago
Wollongong	Phone	2 months ago
Wollongong	E-mail	2 months ago
Wollongong	Phone	9 months ago
Wollongong	Phone	1 year ago
Wollongong	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

• 
  Ben (@iB3nji) reported 10 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  Pete Nowakowski (@petenowakowski) reported 11 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

• 
  Ben (@iB3nji) reported 13 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  John Roach (@cambuslangtrain) reported 22 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 23 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  Pete Nowakowski (@petenowakowski) reported 28 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

• 
  Thought Patrol (@Thought_Patrol) reported 32 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

• 
  Ben (@iB3nji) reported 40 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gokul Nath (@imgokz) reported 5 minutes ago

  From last one week I am facing a problem with @Optus network in my area , not able to make/ receive any calls thanks to @Optus for providing such a nice network to customers, I have tried to reach chat support from their app but the staff didn’t answer my questions and left bingo

• 
  Jackie (@jackie_jade_) reported 7 minutes ago

  @Optus after spending hours online and on the phone several months ago sorting out billing/contract errors, it's happening again. I can't contact your helpline as it just cuts out and ends the call. I will never go with Optus again

• 
  Lily 🕊 (@lilzzzza) reported 10 minutes ago

  @Pdowling95 @Confusedbytech1 It’s lthe exact same argument every year with all the big clubs. But instead of fixing the problem given the amount of money Geelong has, they won’t expand the stadium. If the stadium was at capacity to fit enough seats (such as new Optus Stadium) it’s literally no prob

• 
  suki ahluwalia (@suki_ahluwalia) reported 10 minutes ago

  @Telstra Too late, I switched to Optus, better deal and better service

• 
  Robyn Gold (Sarah Goldsworthy) Squad. (@djrobyngold) reported 11 minutes ago

  Call optus apparently im in nsw. Gr. So tired cbf hotwiring computers. Never calling to check if im in trouble again. Ask natalie. The greatest. BAH. Patrick hold my goddamn hand.

• 
  Lachlan Kingsford (@thelochok) reported 13 minutes ago from Melbourne, Victoria

  @Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?

• 
  happyplantemoji #BLM🌱 (@cottagecore_bi_) reported 14 minutes ago

  so Christmas is less than 3 days away. I'm 900kms from my friends and family, I have a replacement phone that doesn't work and @Optus is straight up refusing to fix/replace it. what a wonderful year. I'm so glad I'm now unable to contact my family on top of everything else.

• 
  Danny T. (@happyboydanny) reported 14 minutes ago

  @Optus what's happening with the broadband in Potts Point? It has been a Reduced Service for a few days now :(

• 
  Sponty Claus 🎄 (@Spontyyy) reported 15 minutes ago

  The Optus call centre has taken whatever patience I had left for 2020. Hopefully never have to call them ever again. Pay your 2015 bills kids 😒

• 
  Craig Thorburn (@CraigThorburn05) reported 16 minutes ago

  Optus you really need to lift your customer service game. Five weeks with an issue on my@mobile account and no one wants to fix it.