Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 11/28/2025 08:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • joel_a_smith joelsmith (@joel_a_smith) reported

    SRSLY @optus Broadband service in Alderley, Brisbane has been down almost as often as up this week. Always "Under Investigation" We're a WFH family running out of mobile data. To rub salt in the wound I'm still getting Optus Sport push notifications.

  • Sum_Karnt Craig Jones (@Sum_Karnt) reported

    @7NewsSydney I doubt it was criminals more then likely someone feed up with telstras sh1t service. Recently I was getting a staggering 0.01mbps with telstra, changed to dodo (optus) and now get 35mbps and for half the price.

  • Chrismangan0609 Chris (@Chrismangan0609) reported

    @Optus Yep hour later and no reply, heading to a different provider now who will provide me with a reliable service. Gooooo @optus, quick to take my money but complete opposite to fix any technical problems from your end.

  • f4ffYy fAffY (@f4ffYy) reported

    Is Optus down again or is my network scuffed

  • Chrismangan0609 Chris (@Chrismangan0609) reported

    @Optus who can I talk to about restoring my service to my phone, I’m unable to make or receive calls for no reason and am Told to wait 24-48 hours for an “update” this is an absolute joke I’m losing money by the hour by not being able to make or take calls, Terrible service

  • gerrydon74 gerard neenan (@gerrydon74) reported

    @BunchInTheCase @Asher_Wolf @Optus The service is atrocious, they just lie and tell you what they think you want to hear

  • Michael63321388 Michael (@Michael63321388) reported

    Who gives a sh t about Optus the most useless network in Australia and have been mismanaged for years and on their weird mind tried to stop us watching the English Premiere league another negative f ck up i can watch on any channel What a bunch of wankers

  • Optus Optus (@Optus) reported

    @kimmidoll123 Apologies, in regards to long/wait hold times via our Optus app messaging service, Mumma. They are experiencing a high volume of inquiries & may take time responding. I have responded to your DM and will continue to provide assistance there in this regards. Kartik

  • mudclearly mudclearly 🌸 (@mudclearly) reported

    Now this morning, I am referred to a 4th person about moving my internet service @Optus

  • SolaceOfStars Ensign Shan. (@SolaceOfStars) reported

    When my phone bill won't let me pay it... **** you, too, Optus.