Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 12/17/2025 21:45

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • delan82 Delan Adikari (@delan82) reported

    Watching a very good infectious disease talk when bloody @Optus with its useless service fails again 🤬🤬🤬

  • Winkfairyjyani 🌱 Reo 🇵🇸 (@Winkfairyjyani) reported

    @Optus come on, literally got transferred to 3 different people just to solve a problem. Every time, I had to wait for them to read the previous chats and even then I had to repeat my concerns again and again and they still wouldn’t focus on my main concern.

  • Rhilever Rhi (@Rhilever) reported

    @Crewkiller96 Optus have generally been pretty good but their service has just gone steeply downhill over the last two-three months. I gave them a lot of leeway when we had the storms but the weather has been perfect so I have no idea what is going on. Looking into new ISP's now lmao.

  • delan82 Delan Adikari (@delan82) reported

    @Optus Its past 8am and your auto comment on phone claims you are closed and cuts call. Same thing last night at 7pm. But you falsely advertise that between 7am and 8pm weekdays you are available for help calls

  • lizsydneycomms Libby Shaw (@lizsydneycomms) reported

    I had to switch to Vodafone because of the text message issue. I am now receiving text messages again. I'm trying to get a refund from Optus though for the credit I still had on the phone.

  • BigunitGrant Grant D (@BigunitGrant) reported

    @Optus it seems my iPhone is no longer diverting calls to voicemail. Tried to log in via App but my email & password apparently are no longer recognised. Tried to use support chat, but can’t as I can’t login. Going in circles, can you help please?

  • Rach_ael1 Rach (@Rach_ael1) reported

    @Optus curious to know how long it takes for a new customer to get an esim? So far I’ve logged 4 requests, none registered, spoken to up to 10 of your staff, spent close to an hour on hold and had a number of online chats with staff… I’ve been a customer for a month…

  • FunkleberryTwit Funkleberry (@FunkleberryTwit) reported

    @OptusSport @OptusTv #optus What a heap of $#!t OptusTV EPL is having disabled the basic features of a 1980s VHS recorder in that you cannot rewind without being thrown back to the adverts at the start, & WTF are we paying our subscription for if we are forced to view the ads?

  • ajl247 Aaron Eugol (@ajl247) reported

    @Wittyfan @Optus Hey mate, how are things at your end? My partner is still having the same issue. She can't send SMS longer than one standard message (as it never gets received by the receiver)

  • ineffyble Effy Elden (@effy@mastodon.social) (@ineffyble) reported

    It's now been a week without access to my phone number since I haven't managed to go into an Optus store. When I finally manage to fix this I'm going to either discover that everything is on fire, or that I haven't missed anything at all.