Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/26/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • UtterBastard UB (@UtterBastard) reported

    So, 9.8M @Optus customers have their data stolen. Where was that data, @ClaireONeilMP ? In Australia or held overseas? We need to legislate to keep customer data in Aust & fully subject to Privacy Act 1985

  • neilw101 Neil Wray (@neilw101) reported

    @7NewsSydney @Optus Thanks a heap Optus, trying to hide won’t help you; multi billion dollar class action might help rid us of you though. Goodbye Optus, as soon as i can, i’m gone.

  • CalvinC59928628 Calvin90 (@CalvinC59928628) reported

    @abcnews No condemning Optus for serious breach of security,poor risk management? In fact Optus was praised for pacifying disgruntled customers. Is that how standards of accountability has sunk that low in Aus? The people's personal details can be used illegally for decades to come

  • RuncibleH Captain Nemo's Left Sock. Misanthrope. 🐕 (@RuncibleH) reported

    @michaelhallida4 I get two dozen of those a week and I am not with Optus and never have been.

  • Arka30405089 Roomez (@Arka30405089) reported

    @2GB873 They Optus lady that they interviewed today was so broken, confused and seemed absolutely incompetent

  • mk123syd mick259 (@mk123syd) reported

    @2GB873 My contract with Optus expires in a month thankfully. I understand that these things happen and it’s not what happened that bothers me, it’s the piss poor way they aren’t dealing with it

  • humma49 Humma49 Mate (@humma49) reported

    @blue01dragonfly Probably done on purpose! They believe this could be the end of optus. 🤔 they'll shut them down. And it'll be another provider soon. They all lease the lines from Telstra. So I'd be looking at them first! It makes sense to have ONE provider for the credit digital system!!

  • MikeParks75 Michael Parks 🇬🇧🇦🇺 #Resisted (@MikeParks75) reported

    …So, I went upstairs, signed up to Telstra, switched my SIM, and MAGIC!, all working. I went down to Optus, authenticated by text - via Telstra - and paid off my bill. Goodbye Optus! And, good riddance! And now my data is on the Internet. Optus, I “salute” you!🖕😎

  • UtterBastard UB (@UtterBastard) reported

    So, 9.8M @Optus customers have their data stolen. Where was that data, @ClareONeilMP ? In Australia or held overseas? We need to legislate to keep customer data in Aust & fully subject to Privacy Act 1985 @AlboMP

  • bronwynstuart Bronwyn Stuart (@bronwynstuart) reported

    @baxters @Optus If they were, you would have got an email last week. They were retaining my info as a past customer & I got the email which was pathetically worded to say 'don't worry, they didn't get your log in deets, just every single other piece of info to steal your identity!'