Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 02/25/2026 08:40

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shell Cove, Shellharbour, State of New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Phone
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SofiasSnippets Sofia 😷 (@SofiasSnippets) reported

    @abc730 Australia's population is approx 25.8 million. Approx 4.8 million are under 15 yrs old. Optus has compromised the reputation & safety of nearly half the over 15 yr old population in Australia. I'm hoping the government imposes huge fines on Optus as reparation for damage caused.

  • sbmcd Stephen McDonald (@sbmcd) reported from Melbourne, State of Victoria

    @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

  • Rlesc1 Lescure 🇫🇷 (@Rlesc1) reported

    @slsandpet I wouldn't recommend Optus to anyone now, I left because of poor service at least a decade ago. The old saying you get what you pay for is ringing now

  • Blueholedugong Jamie Crouch (@Blueholedugong) reported

    @PeterTOWNSV1LLE Optus ****** up so the should wear the full costs to the damage they have caused and why should the Government help a Singapore owned company.

  • TeefiCaranza Teefi C. (@TeefiCaranza) reported

    Dear Optus, You better be paying for my licence and passport renewal. What a hassle. Yours, A Very Disappointed and Displeased Customer

  • banthebbc banthebbc (@banthebbc) reported

    @westaustralian @katinacurtis Why? It’s the stupid federal government that requires telcos like @Optus to hold this sensitive KYC identifying information in the first place.

  • 2112simmo Mario Simo (@2112simmo) reported

    @crystals_crazy @ClareONeilMP @Optus Obviously the problem is identity theft... not someone stealing your card....

  • deweycocks1 deweycocks (@deweycocks1) reported

    @3AWNeilMitchell Why? This is an Optus problem. Why are we covering for a company owned by Singapore?

  • GourmetMale GourmetMale - I need mustard (@GourmetMale) reported

    @SassFred We write our Medicare num at our GP. Write our passport number on our landing card. Speak our license number for verification for every service. Optus is rightly getting roasted. But it’s like my mates moaning about checking in and being tracked. We are being tracked everywhere.

  • egghaters normie rockwell (@egghaters) reported

    the optus **** imo isn’t even really them being uniquely bad, they just seem to have been unlucky. as someone who’s worked IT in a few different industries i can tell you it’s generally this bad everywhere