Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 12/21/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wjafarrow James (@wjafarrow) reported

    Thankfully my @Optus mobile has saved the day. @DodoAustralia come on guys, this is ridiculous. No line signal and others on the node are fine. What gives?

  • LocalNews4051 DennisMWilliams (@LocalNews4051) reported

    Not happy @Optus outage and no warning … and this is to go on for weeks !!! You are kidding!

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    7 DAYS WITH @Optus NBN!! Second technician scheduled for today is "on hold" because of some imaginary outage.

  • TrizzyTori Tori 🌻 (@TrizzyTori) reported

    Anyone with Optus having problems? My phone keeps saying sos only… but it’s only been an issue today

  • stevepass 𝐁𝐚𝐜𝐤𝐬𝐭𝐚𝐠𝐞 𝐏𝐚𝐬𝐬 (@stevepass) reported

    @_chrislala @Optus Damn. I hope you hear good news soon.

  • Michael_Benham ChinnaMick (@Michael_Benham) reported

    @Optus It’s been reported twice already and no action. I understand things have been busy but this is a systemic issue.

  • regan_23 Dorothee (@regan_23) reported

    Hey @Optus, today is the third outage of your mobile broadband in a month. What's going on, and how do I get a refund for a service not delivered?

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    @w00kiee77 @Optus Yeah i've send them a complaint already. Might need to chase that up.

  • cammackellar Cam MacKellar (@cammackellar) reported

    @plalor @Telstra @Optus Come up to ours if you need some signal while they work it all out.

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    @Optus And yes, I expect a few months free for what I'm dealing with. I've NEVER experienced this level of stress and anxiety from a (lack of) service before.