Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 11/24/2025 04:25

November 24: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • general_obiwan General Obi Wan Kenobi (@general_obiwan) reported

    @BuzzOCE Optus sucks do them *****

  • thepeterthiem Peter Thiem (@thepeterthiem) reported

    @Optus Fixed NBN internet service.

  • PippaKK Pippa Kulmar (@PippaKK) reported

    @Optus my nbn been down since yesterday any update on when this will be resolved? Thanks

  • JayJayK75 #sydneyisskyblue (@JayJayK75) reported

    @Optus Third phone call for today, 1st said 2 hours to connect, 2nd said another 5 hours, and now it’s tomorrow. Way to treat customers 👍🏻

  • marc_cscott 𝗗𝗿 𝗠𝗮𝗿𝗰 𝗖-𝗦𝗰𝗼𝘁𝘁 (PhD) 📺🎬🖥 (@marc_cscott) reported

    Wow @optus has something happened to your coverage around Point Cook, Vic? Mobile 4G is 2 bars and has been extremely slow over the past week.... Am I missing something?

  • jimmicbreeze jimmi (@jimmicbreeze) reported

    @AgentSm08557869 @WillowA2 Look it all up, got screwed by Optus, down to tab with cracked screen bluetoothing thru heat damaged phone:) Will try find it for you. It all got mass RT'd by thousands few mths ago for weeks. Some of the long term Constitution guys on corruption of our system have it on sites.

  • Glenina57 💧Ray™ (@Glenina57) reported

    Marian's brand new Samsung Galaxy S eleventy wouldn't talk to our wifi. Phone - Optus Shop, "send it to manufacturer" Router - Telstra, gave up after 90 mins on hold. Sorted it after 2 days with no help from either. How do non tech people cope with this appalling service?

  • thepeterthiem Peter Thiem (@thepeterthiem) reported

    @optus Ping (300ms) and Speed (25Mps) slow tonight in Newcastle. Normally 20ms and 50Mbps. How could i find out if this is a Optus network capacity problem?

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.

  • Jac15_9 Jac (@Jac15_9) reported

    @Optus Hi folks, one more question, so I’m absolutely ready, I’m a long time customer, so with the modem set up, the info says I will have been sent a user name and password, but I wasn’t, I’m assuming maybe that’s just what I use to log into my my Optus app? Is that right?