Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 11/28/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • repulsers PKD Shikamaru 🎄 (@repulsers) reported

    Is Optus down? Or just my net

  • real_xye xye (@real_xye) reported

    @Optus @lee_birdy **** that shitty maintenance! The maintenance is meant to be providing customers with stable and quality service, but @optus is **** all their best to kick customers out!

  • vitalwaterman Paulie (@vitalwaterman) reported

    @Optus after 40 minutes on hold, your automated phone attendant told me your technical support dept is experiencing technical problems and then ended the call...

  • ReadPete Calm Blue Ocean (@ReadPete) reported

    Hey @optus - every 6 months or so you oversubscribe the network in my area - then I get a couple of weeks / months of crappy dropouts as you try to share the connection among too many people. Do better. Increase your margins or something.

  • Andyroper6 Andy roper (@Andyroper6) reported

    @Optus Travelling to longreach no service for 3days have to rethink staying with Optus

  • mdburner2 mdburner (@mdburner2) reported

    Did a speed test at work between my coworkers @Telstra 5G and my @Optus 4G Telstra 5G = 17Mbps Optus 4G = 139Mbps You telling me this **** gonna give me radiation poisoning AND trash speeds? I’m good

  • the_outraged Beowulf (@the_outraged) reported

    Is this just me? NBN sign up... @tpg sent the modem to the wrong address & then tried to activate the account 2 weeks before agreed - so cancelled @Optus assured us the modem would arrive Tuesday (as we're moving) - looks like 23rd now. So will cancel this too. @Telstra next??

  • mickdundee48 💦Laird Mick W Beattie (@mickdundee48) reported

    @Optus Optus has worst customer service of all majors. Optus doesn't give a toss about you as soon as you sign a contract. Longer you stay with them the worse they treat you. I've been with Optus since 1982. I have the right to comment. Optus DON'T CARE.

  • real_xye xye (@real_xye) reported

    @debbieschipp @lee_birdy @Optus Zetland’s residents are still complaining the service issue, you guys just keep tweeting the same message again and again but doing nothing! Keep bluffing that your team is working on this one!

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Companies like @Telstra, @Optus, @VodafoneAU, banks, etc etc wouldn't have to fake a apology, if they investigate and fix up the issues that their own customers reported many times over years like the usual poor #CustomerService.