Optus outages and service status in Shell Cove, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Shell Cove, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Shell Cove, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Optus
Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shell Cove, New South Wales
The most recent Optus outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong
|
Internet | 2 months ago |
|
Wollongong
|
Phone | 3 months ago |
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Wollongong
|
4 months ago | |
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Wollongong
|
Phone | 10 months ago |
Community Discussion
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Optus Issues Reports Near Shell Cove, New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:
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John Roach (@cambuslangtrain) reported from Wollongong, New South Wales@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@DanielNigro76 Yep. Parents house connected to Optus network.
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Ben (@iB3nji) reported from Wollongong, New South Wales@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Ben (@iB3nji) reported from Wollongong, New South Wales@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Thought Patrol (@Thought_Patrol) reported from Kiama, New South WalesNormal service resumed thanks @Optus
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Ben (@iB3nji) reported from Wollongong, New South Wales@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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💧🌱pragmaticleftie 🏴🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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Jyckel C (@CavillJyckel) reported from Wollongong, New South Wales@EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
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Mike (@stocksworldbull) reported@TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.
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Kerani Cameron (@CameronKer50028) reported@FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate
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Optus Help (@optus_help) reported@Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn
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PlayStation Modder (@OpCyberSec) reported@ktdenise Damn I moved from ****** Optus, my plan went from $25pm to $60pm in 2 years and last week another price increase so I left immediately
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🌊 (@burnthetalmudd) reported@Optus @optus_help I want to reactivated my old number, my primary number been expired since february, i will visit australia in a few month, help me please.
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Nina Nikolic 💫 Kerri (@kidkerrigan) reported@DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?
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Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported@Optus Been over an hour now… Great to see how a 20+ year customer is treated. At this rate I may as well just save my time and go with another provider.
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nikitarenwood (@nikitarenwood) reported@Optus @ollierafc This happens all the time and the customer service team does not care or offer any help
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Dave (@Dave87990998) reported@freodockers loss fixed how many miss in optus this is ridiculous coach how did u select ur forwards today all are like my ****