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Optus Outage Report in Shell Cove, Shellharbour, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Shell Cove, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

CityProblem TypeReport Time
Wollongong Internet 12 days ago
Wollongong Phone 2 months ago
Wollongong E-mail 2 months ago
Wollongong Phone 9 months ago
Wollongong Phone 1 year ago
Wollongong Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Kiama, New South Wales

    Normal service resumed thanks @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CeeJ163
    Cornelia Jantzen (@CeeJ163) reported

    @sallyrugg Optus in my area has been bl@@dy disgusting this past week I don’t usually have probs here, but this week, it’s been out of service more than not And yesterday OPTUS announced it had been hacked and ALL info on every customer was at risk OPTUS NOT GOOD ENOUGH

  • hardenuppete
    Glen Schaefer (@hardenuppete) reported

    @DrDemography @joshcnicholas Same for me Liz, and I run an IT/Web Hosting business with many Optus customers. Optus have not advised any customers directly yet with exact details of what personal information of theirs was stolen. @Optus customer response to this breach so far has been absolutely appalling!

  • Mia__Kennedy
    Mia Kennedy (@Mia__Kennedy) reported

    @stilgherrian @BlueEyedBod Hang on, is this saying that Optus does have to collect licence and passport numbers after all?

  • N8O71293020
    N8O (@N8O71293020) reported

    @7NewsMelbourne Does this also include Amaysim customers? (Also operated under the Optus network).

  • dannyhofs
    Danny Ho (@dannyhofs) reported

    @Optus You guys never heard of a sms blast or a broadcast? Wouldnt that have been quicker and direct to the customers? Rather thn "alerting the media"?? Geeezz...

  • phenrikand
    Henrik Andersson (@phenrikand) reported

    @richwgalvin Horrible. What consequence does Optus face?

  • Falconism0
    Falconism (@Falconism0) reported

    @Optus @RunnerSA18 How about Optus pay for a credit monitoring service for any of its impacted customers!

  • BritsHotBitches
    KiKi 🌹🚀 (@BritsHotBitches) reported

    @Optus @RunnerSA18 Oh for ***** sake I went through all the hell of getting a new number to stop the spam on my phone and for WHAT! So you let my info out to scammers. I hate this ******* planet and the useless companies that ******* over.

  • naderomg
    Terminator (@naderomg) reported

    @strangerous10 Optus was cyber issue was waiting going happen, unfortunately when Singtel took over IT approx 20 years ago, it all went to ****, they hired friends and not experienced IT staff, Optus IT was a disaster waiting to happen.

  • peter_0713
    🤑🤑🤑 (@peter_0713) reported

    @Optus still haven't received any notification of the data breach. Disgraceful customer service!! I hope are fired for this. #optusfail #optus