Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 12/28/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bazmorganzx Baz (@bazmorganzx) reported

    lol @optus you have to be the worst ******* provider why do I never get service

  • greg_kennedy10 Feral Hermit. I still wear a mask. (@greg_kennedy10) reported

    Just had a scam call on my mobile. So many things told me it was a scam ... 1 - Was from "NBN Cyber Security Department". 2 - was a listed mobile number. 3 - Indian guy said my Optus account was compromised. 1 - NBN never call customers direct. 2 - They wouldn't call from a ..

  • dylanlindgren Dylan Lindgren (@dylanlindgren) reported

    @clothedvillainy @GordyPls @dawnstarau I've done it countless times. If medicare, license, passport are collected, Optus must feel the subscriber can't be identified without them. E.g. how are you going to do a credit check, or chase down a bill payment for "John Smith" if a name is all you know about them.

  • trackysnacks 😑 (@trackysnacks) reported

    @slamup I once withheld my Optus plan cancellation fee for the best part of a year in revenge for their terrible customer service. In the heat of my spite, I totally forgot this would negatively impact my credit rating. 🥲

  • SueBursztynski Sue Bursztynski (@SueBursztynski) reported

    @_manin_black_ @slamup Never said it was. Just that you can quit Optus and STILL be affected.

  • no_fkng_way no way (@no_fkng_way) reported

    The NSW, Queensland and Victorian governments will offer the victims of the Optus hack cheap or free licence replacements, **** that why should i pay for it make optus pay @Optus

  • magician_gin Giraffe Magician (@magician_gin) reported

    @Optus @RunnerSA18 Dude, you didn't even know medicare numbers were stolen, you aren't aware of **** alright. This is a 'you' problem that you're to turn into a 'me' problem. Pick. Up. Your. Damn. Phone.

  • not_aldous Not Aldous (@not_aldous) reported

    @Jud26157974 @RichardKGrump @TPG_Telecom They do use Optus’ signal but, no, they’re entirely separate companies.

  • FifiPearl2 Fifi Pearl 😘 (@FifiPearl2) reported

    @Optus @linamitri_ The won't help with anything. Useless company.

  • jasonandrade Jason Andrade (@jasonandrade) reported

    Optus Customer support: "For the last time sir, we did not record details of your Pen License and you don't have to get a new one. Please stop calling about this" #OptusDataBreach #OptusHack