Optus Outage Report in Shell Cove, Shellharbour, New South Wales

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Shell Cove, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

City	Problem Type	Report Time
Wollongong	Internet	13 days ago
Wollongong	Phone	2 months ago
Wollongong	E-mail	2 months ago
Wollongong	Phone	9 months ago
Wollongong	Phone	1 year ago
Wollongong	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

• 
  John Roach (@cambuslangtrain) reported 2 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  Ben (@iB3nji) reported 9 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  Ben (@iB3nji) reported 30 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  Ben (@iB3nji) reported 40 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 56 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Dobie (@MickDobie) reported 6 minutes ago

  @Optus @optus_help email password rejected. Your 'help' offers nothing to the many enquiries. I just changed location on my VPN and my email works!! Do better at customer feedback and service.

• 
  SueK (@SueKen) reported 7 minutes ago

  Been waiting over an hour for Optus to sort out a password problem via messaging.

• 
  Elongated Muskrat (@MattskiiiiiD) reported 8 minutes ago

  @Optus @deanja110 Will this fix the outgoing email issue we've had since last last month? All ports are open so it's an issue on your end

• 
  Peter **** (@prinz56) reported 8 minutes ago

  Never ever deal with Optus... the customer service system is just a joke. My telco cable was pull down by a garbage truck this morning and now i still make calls to explain this again and again to optus to try to get fixed and still doing that after 7 hrs later...

• 
  DEANJA🇦🇺 (@deanja110) reported 9 minutes ago

  @MattskiiiiiD @Optus Have now received this reply from Optus Chat support: "We have been notified that our Network team has marked this Webmail issue as resolved. " And yes emails are now processing OK.

• 
  all of us (@rualre) reported 10 minutes ago

  @Optus 3+hrs waiting for customer support…

• 
  Optus (@Optus) reported 11 minutes ago

  @MickDobie Hi Michael - We’re aware of an issue impacting Optusnet emails for some Optus customers (Ref#25523712). We understand email access is important and are working to restore services as a priority. We do apologise for any inconvenience this may cause. Zac

• 
  Optus (@Optus) reported 12 minutes ago

  @chiecha47694101 Hi there, We’re aware of an issue impacting Optusnet emails for some Optus customers (Ref#25523712). We understand email access is important and are working to restore services as a priority. We do apologise for any inconvenience this may cause. - Liam

• 
  Vinay (@vinayv79) reported 13 minutes ago

  3 IT tickets have been raised so far and still the issue is not resolved. Is there anyway the issue can be resolved? Or is this the expected service from Optus?

• 
  Jake Albon (@JayAlbs12) reported 13 minutes ago

  @Optus how can I contact business customer service if calling from UK? I'm not able to cancel my contract/pay out over live chat and 133 number no good from here