Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/21/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • why_i_t WhyIT (@why_i_t) reported

    The competitive edge seems to be lost, After 15 years of services with @optus they are down to 1 and that too might move to another provider. Where are the deals, the value for money? Only for new subscribers? Well then you will lose the existing ones.

  • caashishsachdev ashish sachdeva (@caashishsachdev) reported

    @Optus Hi jim, already called them but they have no solution for it. Please see below screenshot of me waiting almost 25 mins on call. This international call charges me a lot. I have no money left to connect to international service. Please arrnage a call back on my Indian number.

  • jensta70 Jen Sta (@jensta70) reported

    @Optus Until getting a screen isn’t the same price as a new phone Samsung are shooting themselves in the foot and creating billions of tonnes of garbage on this planet! Make it able to be repaired and stop creating future garbage!!

  • johnsy123aus stephen (@johnsy123aus) reported

    @NBN_Australia so the cabling to my internet is old so the speed on my NBN is at 1.7 MBPS , I’ve been offered another 4g service from optus to bypass these wiring faults , all this money the taxpayer spent on the NBN now it’s not fit for purpose thanks to the LNP

  • DrAJCampbell Dr. Andrew J. Campbell (@DrAJCampbell) reported

    @Optus have now spent 48hours with unstable or no internet from 5G modem in Mosman where i work from home. Your outages say this could be due to maintenance till 24th June!! Do you expect payment for more than 5 days interruption to all connected in #mosman @acccgovau

  • fairdin04443704 Fairdinkum. (@fairdin04443704) reported

    @Brian_Chancey @Bovada @IgnitionCasino You are not alone matey, same issue here with Optus. Normally a Mirror site is available, this is not the first time it's happened to me over the years. Currently haven't found a solution yet either, if I do i will let you know. = )

  • stephyounes_lfl Stephanie Younes (@stephyounes_lfl) reported

    @Optus to hang up because it was literally 55 whole minutes on hold after the fact and I know there’s no way for your team to explain how they are getting their messages sent through an Optus thread. I would like to make a complaint against that customer service agent.

  • alan_jolson alanjolson (@alan_jolson) reported

    OPTUS CUSTOMERS in AUBURN VIC. 🤔👺👎 I have been without my MOB. connected since the 13/6/22 & I am wondering are there ANY OTHERS in the AREA have the SAME problem?? NOT happy JAN!!🤔👺👎👺👎👺

  • abrashashapirus Borat (@abrashashapirus) reported

    @Optus You aren't thinking. 10 years. No matter on what Optus plan. No matter what kind of mobile or even whose mobile. No matter where. No matter if I'm on mobile and the other side is on landline, or the way around Voice quality in Optus Mobile network is ALWAYS too low.

  • alan_jolson alanjolson (@alan_jolson) reported

    AUBURN AREA VIC> OPTUS CUSTOMERS in AUBURN VIC. 🤔👺👎 I have been without my MOB. connected since the 13/6/22 & I am wondering are there ANY OTHERS in the AREA have the SAME problem?? NOT happy JAN!!🤔👺👎👺👎