Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 02/01/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Davey61769610 Lee Sales (@Davey61769610) reported

    @Optus @smatt1616 Can you explain why my mobile phone reception is having an epileptic fit tonight? Literally the reception bars are moving up & down faster than Usain Bolt

  • Optus Optus (@Optus) reported

    @BILLTHEDJ Hi Bill, I'm sorry to hear you're experiencing some quality issues on your Apple TV. Could you please delete and re-install the Optus Sport app on your TV? If the issue persists, please DM us your Optus Sport login email address and we'll investigate further. Sarah

  • latfield Lesley Atfield (@latfield) reported

    @DongorThebly @markhumphries This is what we use and have no problems at all - Optus

  • itstoneee Tone Deff (@itstoneee) reported

    Does anyone else pay for @optus NBN and @OptusSport and get kicked off every 3 minutes you are trying to watch EPL. Then everytime you refresh you have to watch those god awful Ashley Martin hair growth ads over and over again?

  • BigTedd01 BigTedd (@BigTedd01) reported

    @markhumphries Yes but its not a required service. Telstra does provide a 4g modem you can just cart about if u like as does optus !

  • RebeccaHuntley2 Rebecca Huntley (@RebeccaHuntley2) reported

    @Optus Just DMed you but now into hour 2 of being on hold ... maybe just change the horrible music I am being forced to listen to and stop that innane voice saying my call is important to you because it clearly is not ...

  • CALLOWAYSlSTERS b ☁️ (@CALLOWAYSlSTERS) reported

    my best friend isn’t answering i need her login details for optus sports.. 🥲

  • Calbax_ JLee (@Calbax_) reported

    @Optus Any progress on the reduced service in all suburbs under the 2153 postcode? The status on the Optus Network Status webpage has been "under investigation" for close to 2 weeks now.

  • readerr0r luke (@readerr0r) reported

    @iB3nji Optus prepaid has a really good roaming option too but the issue I found was that all data has to route all the way back to Australia and then out again with it. So its generally better to do a local provider as an esim

  • Optus Optus (@Optus) reported

    @tweetingbeno Hi there, Beno. I'm sorry to hear you're having this trouble with your Optus Sport account. So I can take a closer look at this please send us a DM as we're a 24/7 operating team ready to help. - Medina