Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/10/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wittyfan 😷💉💉💉richwhiteguy78 (@Wittyfan) reported

    @ajl247 @Optus Yep, unbelievable that it's happened again, took over a wwek last time to fix it!!! 😡

  • Wittyfan 😷💉💉💉richwhiteguy78 (@Wittyfan) reported

    @ajl247 @Optus Yep, I've had the same issue too. 😡 One MMS took 3 days to arrive!!!

  • jodiehastweeted Jodie (@jodiehastweeted) reported

    @Optus is the network down? First my number gets disconnected and now I’ve lost service on a prepaid! What is going on?! I have absolutely no way to call or text anyone.

  • iammrdom Mr Dom (@iammrdom) reported from Adelaide, State of South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • jodiehastweeted Jodie (@jodiehastweeted) reported

    @Optus I’m not calling. I’m that angry about my phone being disconnected. My postcode is 3154 and there is no fault reported on the website but I cannot send or receive texts on the prepaid service that I had to buy because you guys disconnected my phone!

  • JimRHoughton Ignoble Jim Houghton (@JimRHoughton) reported

    Appears @Optus broadband in major meltdown. No service and customer service systems down and no solutions offered except someone will call back in 24-48 hours. So paying for an unlimited broadband with no service and paying excess data on vodafone mobile just to keep operational.

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported

    @Frank61pc @maudenificent ****, that's sad. I have Optus for town life, I live 40klms out of Cairns and Optus better,but if I'm going bush or to sea, I have a cheap Telstra prepaid.

  • ohyeahhii B (@ohyeahhii) reported

    Hey @Optus really confused why I have to go to the effort of filing a police report and a stat dec when my order was delivered (confirmed by @startrack) TO A DIFFERENT STATE and signed for by a totally different person than the addressee. Complaints is slow and hopeless.

  • Yeknowyerself Neil Martin (@Yeknowyerself) reported

    @Optus whats going on in Collingwood? I've had no phone signal for 3 days now.

  • maudenificent Maude Nificent (@maudenificent) reported

    @Frank61pc oh, total of 12 hours on hold/ going in circles with optus after moving house some years ago - a nightmare, but without the abuse telstra people sometimes dish out (a very small plus) so hopefully, an “intermediary” re-packaging one of the big 2 and offering real service