Optus outages and service status in Shell Cove, New South Wales

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

• 
  Ben (@iB3nji) reported 2 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

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  Thought Patrol (@Thought_Patrol) reported 2 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

• 
  Jyckel C (@CavillJyckel) reported 15 minutes ago from Wollongong, New South Wales

  @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

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  Pete Nowakowski (@petenowakowski) reported 17 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

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  John Roach (@cambuslangtrain) reported 33 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

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  Ben (@iB3nji) reported 43 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  Pete Nowakowski (@petenowakowski) reported 47 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

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  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 52 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  Ben (@iB3nji) reported 59 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  solo 𓆩✧𓆪 🇦🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ibeensolonow) reported 6 minutes ago

  @BinManIan Even if we were to propose the oval stadiums, the AFL is too greedy and has too much influence, they'll never allow the use of the MCG, Adelaide Oval and Optus Stadium for a month

• 
  chud domain crossing (@zuckerbinjain) reported 7 minutes ago

  @FelixCLC_ What's been the biggest problem you've faced using Optus with hardware design ?

• 
  Ben Nexhip (@ben_nexhip) reported 7 minutes ago

  @Cazzawhy @TigerAncient @SenSHenderson It’s also important that an opposition member of parliament can hold an MP accountable and be aware of lack of access to emergency services to the public in which they serve. Remembering what happened to Optus when people died as a result of losing the same access that was lost yesterday.

• 
  TheBlackRaven (@DanishDayle) reported 8 minutes ago

  @GraemeEtt If it's being sent via Telstra or Optus god help us.

• 
  BRODA (@RazeBannon) reported 8 minutes ago

  @BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.

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  TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported 10 minutes ago

  You will hear this more and more... Australia needs another mobile network operator, this will head into a colesworth situation and everyone will suffer.... Wholesaling isn't an option anymore because Telstra and Optus game the system Mark my words, Telop

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 11 minutes ago

  @Fallingsky556 I gather she was on the Optus network?

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 13 minutes ago

  @therevaknight Because of Government incompetence, they had no simple backup system, they made NO allowances for technological failure, complexity is the enemy of reliable; the reliability issue was known (ref previous OPTUS outage). NO REDUNDANCY for critical infrastructure! @heidimur

• 
  Yvonne Gunn (@YvonneGunn) reported 14 minutes ago

  @EVERALDATLARGE Many have said their Telstra provider phone worked but not their Optus. I even saw one question regarding Vodafone. Is it a provider issue perhaps?

• 
  John Lang (@jdhlang) reported 16 minutes ago

  @EVERALDATLARGE Agree Everald. Yes there was a system fault, and yes 000 Failed. And Yes after the Optus problems the Labor Minister for Communication put in place to hopefully fix the problem. Calling for government to leave is a bridge too far. It will take time to fix. It’s not down every day