Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/20/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMeister12 Paul Meister (@PaulMeister12) reported

    @Optus continues to bill me for a service they are unable to provide and they honestly don’t give a ****

  • liIqeep C H A I S (@liIqeep) reported

    Dont ask for handouts or your getting blocked. I literally posted the password for the optus support login and ive had over 20 broke boys ask me to get them a free phone. Grow up

  • PaulMeister12 Paul Meister (@PaulMeister12) reported

    @Optus I’ll just get the same bullshit response, you know what the problem is so fix it, or I am going to keep telling the people how poor your service is

  • Optus Optus (@Optus) reported

    @jessereynolds Hi Jesse, thanks for reaching out. I'm sorry to hear that you've had nbn connection issues. We'd be happy to assist however we can if you're an Optus customer, just DM us. However if your connection is with Internode I'm afraid we won't be able to help - Aron

  • dexswans Damien E (@dexswans) reported

    Are @Telstra @optus @vodafone doing anything to help people identify spam calls that come from numbers that are disconnected? (all the spam calls I've got in the past few weeks have been from Sydney numbers that are disconnected!, number spoofing is such a joke)

  • malyardbooks Mal Yard, Author (@malyardbooks) reported

    .@optus who do I talk to about my not working #optus 5g home internet connection please? There's are supposed to be around guarantees around your services?

  • jessereynolds Jesse Reynolds (@jessereynolds) reported

    Hey @Optus you have hijacked our FTTP NBN home internet service and messed up our address with @NBN_Australia. @Internode say it will take days to get it fixed up by NBN. Reckon you could sling us a 5G modem while the damage is being repaired?

  • misolaneous ♒sola (@misolaneous) reported

    @shadowlightrob Hrm okay. I have heard some people are having issues with their wireless/4g/5g since the fires have been going. Especially Optus customers. Thinking it could be related to high volume usage due to bushfire comms + wfh and lockdown folks too

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, State of Western Australia

    Is it just me or am I getting “streaming issue” on Fetch @Optus

  • theheckguys ☼Josh | blm (@theheckguys) reported

    @obimauI Some crap 4G Optus internet like it’s unlimited it’s sooo crap