Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/25/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • althalus62 Ben P (@althalus62) reported

    Optus network is down Australia wide for 91 % of customers since 6am est.

  • Brooklen_W BrooklEn (@Brooklen_W) reported

    @Zackary_Marceau Oh **** just saw your with optus RIP! I am with aussie bb when it happened to me it was an NBN Fault.

  • EvilStephMum SAB (@EvilStephMum) reported

    @Optus Already done. Look into your customer service bot responses ‘Serena’

  • dk17172 dk1717 (@dk17172) reported

    @Optus hi team my network isn’t working

  • EvilStephMum SAB (@EvilStephMum) reported

    @Optus Already done. Look into your customer service bot responses ‘Serena’

  • WhiteW2Sugars Displaced Texan (@WhiteW2Sugars) reported

    @Optus I was online with your messaging service for an hour with 3 different people only to be told to check the website for your plans. That's where I started and then was told to use messaging because your system couldn't find my details.

  • chickarella69 Cheryl-Anne Kelley (@chickarella69) reported

    @Optus are ridiculous Pay for services not supplied. Who will reimburse our loses? Come on #optus pull your socks up and give the service you say you supply

  • Optus Optus (@Optus) reported

    @WhiteW2Sugars relevant teams so we can improve our customer service experience. If you would like to speak to our sales agents, please call them directly at 1800 780 219 or visit your local Optus store. Tina.

  • Gojoyjet Joy (@Gojoyjet) reported

    @thornberrylara @Optus They never really answer why this is happening or do anything to fix it, do they? It's driving me nuts at the moment and I am starting the (long) process of migrating all of my linked accounts away from Optusnet.

  • ki_sekiya Ken Sekiya (@ki_sekiya) reported

    @Idealaw Had the same problem at our apartment. I’d like to know a solution, because after several years with both Telstra and Optus, neither have genuinely tried to resolve it