Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/17/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanRosario Dean Rosario (@DeanRosario) reported

    @topicalstorm @OptusSport @ALeague As an OptusSport customer, there would be a significant revenue increase from me to Optus if they had ALeague. Without ALeague, I spend $125-150/yr with Optus [$15/mth x 9-10mths] With ALeague, I will spend $500-1000/yr with Optus by bundling my mobile or NBN

  • nadinevoncohen Nadine von Cohen (@nadinevoncohen) reported

    @katejinx **** YEAH NEVER FORGET AFTER I CANCELLED MUM’S PHONE BILLS ON ACCOUNT OF HER BEING DEAD AND ALL OPTUS SENT A CARD TO HER WITH BIRDS FLYING AWAY AND “WE’RE SORRY TO SEE YOU GO” ON THE FRONT AND THE BIRDS FLYING BACK AND “WE’D LOVE TO HAVE YOU BACK” ON THE INSIDE

  • galvandanny Danny G (@galvandanny) reported

    @leebolton910 Bit rich counting 40k people who may or may not take up a membership a percentage of who can attend matches anyway as their is never a full house at Optus anyway.

  • WainiDivaz ThatFijianGirl (@WainiDivaz) reported

    @scentofawoman__ Optus plan is cheaper and better network

  • gibosity Daniel Gibney (@gibosity) reported

    @Optus great business phone support guys. Spend 10 mins just getting through, and then have the guy on the other end say “If I’m unable to hear you I’ll have to disconnect the call”. What?!!

  • gauravsobti_ गौरव सोबति Gaurav Sobti (@gauravsobti_) reported

    @Optus Hoping 133937 customer care folks would care more for callers. 🙏🏻

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported

    @official_lesdog Carlton's NSL side played at Optus Oval which was terrible to watch matches. How was the pitch configurated? I'd imagine fans were far away from the action

  • RehabAus Rehab Health and Fitness Australia (@RehabAus) reported

    @Optus I wonder why there was someone from the Homebush Optus business centre standing in our office asking whether we have Optus mobile phones, when we have been a customer for 12 years? After ongoing mismanagement of our account we are yet to have Optus Management contact us.

  • janehhodgkinson Dr Jane Hodgkinson (@janehhodgkinson) reported

    @Optus thanks eventually its come back on. Obviously couldnt see this or reply while it was down. Been stable for a couple of hours now - see how it goes tonight and tomorrow :-)

  • filterfish Richard Heycock (@filterfish) reported

    Nothing screams don't use @optus like a 177 second ping time (max), 1hr 54 minutes and 17 retries to download a 153MByte file. Thanks @optus you really are spectacularly ****.