Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Shell Cove, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Optus
Optus is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
Live Outage Map Near Shell Cove, Shellharbour, State of New South Wales
The most recent Optus outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Internet | |
| Wollongong |
Internet | |
| Wollongong |
TV | |
| Wollongong |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Shell Cove, State of New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Thought Patrol
(@Thought_Patrol) reported
from
Kiama, State of New South Wales
Normal service resumed thanks @Optus
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Pete Nowakowski
(@petenowakowski) reported
from
Wollongong, State of New South Wales
@DanielNigro76 Yep. Parents house connected to Optus network.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jorge📣
(@Pecador09) reported
@NBN_Australia @Optus nbn is down #Bexley #2207 and #kogarah, been happening for a few days now, WTF is happening, my mobile reception is crap in my area already so I can't rely on it
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Optus
(@Optus) reported
@Arcainegel Hi Caine, I'm sorry you're still experiencing issues. Please re-install your My Optus app. If the problem persists, send us a DM and we can investigate this further for you. - Liam
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Brat
(@IyBrat) reported
@Optus Optus sucks
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spectreofme
(@spectreofme1) reported
@TammyWolffs @Optus Ooohhhh thanks for the suggestion. It's good that you have an external source to screenshot that for Optus. A friend at work uses the Optus App but shes convinced that data is manipulated as shes had the same problem as us but the app makes it appear less
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Junglistdon
(@junglistdon) reported
@Optus Your network is a joke. You spent $50 million on naming rights to the Perth Stadium and 11km away in Guildford there is no phone signal, never mind 3G coverage. Invest in your infrastructure before your image. #callfailed
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Tammy
(@TammyWolffs) reported
@Optus Thanks Zac. They couldn't find the issue, but offered to give me extra data each month to cover the surge. I appreciate the effort and the trouble to find a resolution.
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STROMEDYFAN7788
(@stromedyfan7788) reported
@Optus I am not buying anymore of ur products because ur useless. I bought recharge today and dialed 555 but it says not connected to network
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Keith
(@Keiths_World68) reported
@Optus Such a bad experience with my 1st account with Optus. It's almost been a month and I still do not have my money back after they killed my phone and attempted to blame it on their network outages. GIVE ME MY MONEY BACK!
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Joe Gale
(@JoeGale18) reported
@Optus 5)& it's"always DISAPPOINTING" to hear, by Optarse Staff how lousy their service really is & what little they do to change it...
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dame
(@dpho17) reported
@friendlyjordies @kbrspace Optus is pathetic - 2 years of problems with them. Don’t even know where to start. After 30 years being with them, last 2 - the worst