Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 12/24/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SonnyGilbert15 Sonny Gilbert (@SonnyGilbert15) reported

    @Optus "Your service(s) with us were recently cancelled, with remaining device repayments of $0.00. For a breakdown of this amount...." thanks for the email Optus ... I'll make sure I have them funds in my account.

  • suse_yy Susie Q (@suse_yy) reported

    @Optus Gave up trying to solve my issue after 5 hours and the person I dealt with wouldn't even allow me to leave feedback. That says everything, doesn't it? Optus really hates its customers.

  • logitantalus Luke Smith (@logitantalus) reported

    Network still down. No update from @Optus .

  • tshirtgarage T-Shirt Garage (@tshirtgarage) reported

    @logitantalus @Optus Thanks for the update details Luke I can’t access my webmail for the authentication (password error - I never use it) so update is much appreciated (although the indefinite timeline is a bummer…argh!)

  • DeadbeatValues Raine (@DeadbeatValues) reported

    First optus now the good guys, I'll never feel safe to sign up to anything. Agghhh #cyberhack #hacked

  • BilboBa77842165 Bilbo Baggins (@BilboBa77842165) reported

    @CyberGovAU Maybe you should reach out to Optus - never heard about what happened with all my data ...

  • NaomiTwyfordREA NaomiRogersTwyford (@NaomiTwyfordREA) reported

    @Optus I’ve been a customer for 23 years & you’re going to charge me $250 for a stupid fetch box that I never took from you in the first place!!! NOT HAPPY! Your staff forgot to remove it from my account 3 years ago & now I’m getting penalised for this!!

  • benwpratt Ben Pratt (@benwpratt) reported

    Any other @Telstra customers not receiving calls and texts from @Optus numbers or any verification texts? I was told it would be fixed in 48 hours a week ago and that it’s a “known issue”

  • ivaforgotton ive forgotton (@ivaforgotton) reported

    PayPall! Trying to Solve a problem on the PayPal App is like Bashing your head against a Brick Wall. with English aliterate téléphoniste that dont understand jack ****.. i think its a ploy. Telstra -Optus do the same.👽

  • SrbSeth Saurabh Seth (@SrbSeth) reported

    @Optus please advice why can’t a customer terminate the device contract ?