Optus outages and service status in Shell Cove, New South Wales
No problems detected
If you are having issues, please submit a report below.
- Optus generated 0 outage signals in the last 24 hours around Shell Cove, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Shell Cove, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Shell Cove, New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:
-
Ben (@iB3nji) reported from Wollongong, New South Wales@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
-
Ben (@iB3nji) reported from Wollongong, New South Wales@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
-
Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@DanielNigro76 Yep. Parents house connected to Optus network.
-
💧🌱pragmaticleftie 🏴🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
-
Jyckel C (@CavillJyckel) reported from Wollongong, New South Wales@EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.
-
Ben (@iB3nji) reported from Wollongong, New South Wales@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
-
Thought Patrol (@Thought_Patrol) reported from Kiama, New South WalesNormal service resumed thanks @Optus
-
John Roach (@cambuslangtrain) reported from Wollongong, New South Wales@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
-
Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales@kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart (@Stewie8t) reported@JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.
-
Optus (@Optus) reported@saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik
-
J Labs (@jnj_pro) reported@Optus It is fine you don't store conversation only when the problem is solved. Otherwise it causes huge inconvenience and waste of time. Sometimes I lost history right after log in back again. How long do you actually keep it before you delete?
-
Susanna De Bari (@Bari1De) reported@blu_boys @Optus My email provider put their cost up by 50%. I submitted a complaint to the Ombudsman and Consumer Protection. Best they could suggest is to change providers. Have they even tried changing an email address?
-
Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported@KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.
-
Mian Ijaz Rabbani (@ijaz2021) reported@jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
-
Optus (@Optus) reported@jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon
-
Mian Ijaz Rabbani (@ijaz2021) reported@jazz_worldpk @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
-
Dave (@Dave87990998) reportedCircle clearances zero all demons bcoz one on one is ****.picket must be tagged.after ruck work Jackson or Cox must run with Gawn.But overall **** with this u cant win finals in MCG may be in Optus stadium @freodockers
-
Heidi (@HBoo71) reported@Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!