Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 11/27/2025 06:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Absurd_Penguin Aʅყx 🖖🐧 🌻 🌻 🌻 (@Absurd_Penguin) reported

    @vrachelv9 @CharlieHorseToy Yikes that's actually really bad. Optus is a huge failure. They shouldn't be storing that information

  • RavenZech2 Raves 🐀 (@RavenZech2) reported

    @agentsmart @Optus Oh in a bottle floating down the stream 🤔

  • jroper James Roper (@jroper) reported

    @JesseVenables @troyhunt I was an Optus customer about 10 years ago, and I haven't received any communication from them. So, maybe they have their own internal retention period set to 7 years, which would be reasonable in my opinion given the law requires at least 5.

  • RonaldB93378022 Ron Baker No DM’s Please (@RonaldB93378022) reported

    @Chad50726588 Actually I’m a relatively new Optus customer, (3 months) and I haven’t been affected according to Optus. My bank account is intact and didn’t have to provide so much detail re identification.

  • asifkatelyn Katelyn (@asifkatelyn) reported

    Ok nvm the number worked and it said that you just need the email from Optus and identity documents not all the other garbage

  • NathanLee Nathan Lee (@NathanLee) reported

    The irony of people leaving @Optus is that give it a 6 months & they will I bet have spent more on uplifting security than probably any other organisation in Australia. Their CEO/CTO/CwhateverO would be throwing money/people at this problem like never before..

  • TaxpayersParty David Collett (@TaxpayersParty) reported

    @cameronleech @FinancialReview So you’re saying Australian banks need to see passport numbers and Medicare numbers from Optus before they will process a direct debit for a customer.

  • omagatsu o҉m҉a҉g҉a҉t҉s҉u҉ (@omagatsu) reported

    @Optus @RunnerSA18 Dudes , you can’t even connect a simple mobile call to your technical support or any other number now this morning. How can we even trust your service.

  • rogueytwinkles Diane D (@rogueytwinkles) reported

    @Optus where is your 24/7 support?? I have been using two phones to try and get through to you as well as online! Me plus the other 10,199 have a lot of questions and your generic letters just aren’t cutting it! 🤬

  • FionaPatton10 Fiona, patton_emerging🐀😈🐘🐘🐘 (@FionaPatton10) reported

    @Rrockstar10 @favfavalore I was an Optus customer 22yrs ago but I doubt they'd even find me to tell me if my details had been accessed... I've changed my name twice since then, my address 5 times, mobile number 3x and my email maybe 6.