Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 12/12/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ric_freeman Ric Freeman 🏳️‍🌈🏳️‍⚧️🖤🤎 (@ric_freeman) reported

    @Optus @RunnerSA18 I made a complaint at least a month ago that my service was accidentally transferred to another customers name, and have heard nothing back, so I won't hold my breath here. If only it wasn't so expensive to cancel.

  • Trevor12371105 jimmmmyyyyyyyyy (@Trevor12371105) reported

    @Optus Someone needs to ring me to tell me why I shouldn’t take my business elsewhere not just push me away with sorry we can’t do nothing to help you even though we are responsible for all your information being hacked

  • GamerGranny1 Gamer Granny (@GamerGranny1) reported

    @Asher_Wolf @pharnzwurth I'm more worried about the 100 points of ID. "Sorry officer, it wasn't me. Go ask Optus who did **** with my licence". We just live with ticking time that our 100 points might be used by someone in the future?

  • DownunderDickee Aguerooooooo (@DownunderDickee) reported

    @Optus I’d be cutting down on your advertising till you have spoken a bit more to your customers and given a bit more information on what you have allowed to happen with their private information.

  • f3arnl0athing f3arnl0athing (@f3arnl0athing) reported

    @Optus @RunnerSA18 this is beyond unacceptable, the CEO & CTO need to resign immediately. i haven't been a customer for years, why do you still have all my personal data? we all know if someone gets screwed cause of this optus won't do a damn thing to help them.

  • Dom_Nguyen Dominic Nguyen (@Dom_Nguyen) reported

    @ServiceNSW I've just been turned away from my local Marrickville service NSW branch despite having a CIRS, a completed change of licence number form and copy of Optus email confirming I'm impacted. "Until your details have been used for fraud we can't help!" #OptusHack

  • Cindy6686 CYNTHIA 🇦🇺 (@Cindy6686) reported

    Optus webmail is the worst. Painfully slow. #OptusHack #optus

  • 1nE_HumbleBee Humble Bee (@1nE_HumbleBee) reported

    @Optus @RunnerSA18 Optus you’re horrible and absolute disgrace to the Australian consumers. Overseas and no further roaming, you know why? Because your app keeps crashing and you can’t recharge. Incompetence from Top to bottom

  • EEnuph EnoughsEnough ☢️💡 (@EEnuph) reported

    I had problems with my mobile data & contacted Optus several times by phone, through Twitter & the Optus app between 14 - 21 September. At each point I was required to execute a 2 factor authentication plus another step before they could help me.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @Dom_Nguyen Hi Dominic, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/3