Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 12/29/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NickSchwanck Which One's Pink? 🇫🇮 🀄 (@NickSchwanck) reported

    @SenPaterson @Birmo Why must Labor fix this? It's a corporate failure. Optus should be held accountable.

  • scottjla Scott (@scottjla) reported

    @Karina_Melbs @BustedGoldCoast @Anthony_Klan And you would not provide the customer with the details every time they interacted with you, which is how Optus works

  • S370HSSVO773H 💪🏻👔🤳🏻 (@S370HSSVO773H) reported

    @GuardianAus Want a scoop involving Optus. @BleepinComputer has layed it all out for you. The hackers have apologised to Optus customer and discontinued the ransom demand. Hurry. Be the first. YW

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    @SenPaterson @Birmo James Patterson. Optus created the problem and Optus should pay for the problem, not the Australian taxpayers. Optus is an overseas company owned by Singapore Telecommunications Limited.

  • theDataStudent Bharath Sivakumar (@theDataStudent) reported

    @NEUROMASTER9 That just shows that Optus has really **** data retention policies, not that Optus staff actively engaged in leaking the data.

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    @EKnightOfficial “Surprise at @Optus data breach because it is a rechnology company”.. I’m in no way surprised because of have been a customer for years. Their “customer service” is appalling, even this week I spent an hour on the phone with one of their subcontinent “staff”…

  • shanekingmp Shane King MP (@shanekingmp) reported

    If you’re impacted by the Optus data breach, Transport and Main Roads Queensland will issue you a replacement driver licence with a new licence number free of charge. Call the hotline on (07) 3097 3108 Mon-Fri 8am-4.30pm for more details. #OptusDataBreach

  • NicDaisyG Nicole Daisy (@NicDaisyG) reported

    Optus just advised personal details stolen in data breach as I’m a past customer. Almost one week after they became aware of the issue. Disgraceful #OptusDataBreach

  • PickledHorse Pickled Horse (@PickledHorse) reported

    @ClareONeilMP Maybe you can explain to the customers why Optus is required to store Medicare numbers to provide a service to the customer, any thoughts on that? #auspol

  • FictionIsVice Jasmine Wolfe (@FictionIsVice) reported

    Just been informed by Optus my details had been stolen in the data leak. #OptusHack I hadn’t been worried about this because I haven’t been a customer for over 2 years. NOW, I’m f🤬ing worried! How long are they allowed to keep me ‘on the books’ when I’m not their customer???