Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/23/2026 23:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • franknfamily Frank (@franknfamily) reported

    @GT99912841 'Noticed some unusual activity on Wednesday and then we shut it down' is not exactly the detailed explanation / timeline that I would have ever accepted in the past for any security breach and definitely not adequate as an Optus customer. 😠

  • SFMB26 Name. (@SFMB26) reported

    I am not with Optus anymore. My partner got his identity stolen and someone added a second phone number to his account and dealing with them trying to resolve this issue was absolutely painful and I am sorry for anyone else about to go through the same thing.

  • MemesScotty Scotty-toons and Memes (@MemesScotty) reported

    @Asher_Wolf Amaysim uses the Optus network too, does anyone know if other Telco carriers are effected?

  • AndydeBoeck1 Andy de Boeck (@AndydeBoeck1) reported

    @TheShovel The data set stolen from optus was disappointing for the thieves because they stole Gladys 's memories only. Poor thieves getting confused thoughts like that.

  • JesseKuch Jesse Kuch (@JesseKuch) reported

    Not only has the @Optus response to customers about the hack been totally inadequate, their online customer service messaging platform hasn't worked for me since it happened. So no communication and no way to communicate with them? Great service.

  • BunnysTeTe Bunny TeTe 🐰🐻 (@BunnysTeTe) reported

    I do love that Optus' email, which allows for no reply says they are devastated by the breach yet the onus is on me to make sure that I'm now subject to fraudulent behaviour. Oh, and my monthly plan was increased. Awesome. As a customer of over 20 years, I can't wait to cancel.

  • FKhnopff Ferdie Khnopff (@FKhnopff) reported

    @just_brash @Optus Customers? What have customers got to do with this? This is about trying to work out who is going to take the fall? Being a woman, Ms Bayer Rosmarin is in serious trouble. The harder questions will be asked in risk/compliance. You're on your own I'm afraid.

  • Mephiston Mephiston (@Mephiston) reported

    @MoaniePandium The ACCC should be advising people to cancel their contracts and demand optus waive the payout fees over this crap.

  • bigdecision88 whygrowold (@bigdecision88) reported

    @JayJay91341991 What action ? That Optus like all other corporations cut costs until something bad happens and then they try and fix it. Next will sadly be a plane from a former flag carrier

  • Banana16Eric Eric Banana (@Banana16Eric) reported

    @JustJul77588855 Wow Optus, no financial data lost but only 3 Million identities. This is the worst Security Dara breach I have ever heard of and I am so glad I do not use any of there services. What an unprofessional company to allow this to happen.