Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 12/05/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • N860CR Daniel (@N860CR) reported

    @Optus Yeah I’ve done that. Heard nothing. Wasted hours of my time with your staff and now today receive another call and txt regarding the “order” that the fraudster has placed. Do you support crime? Or are your systems just so awful you can’t manage it?

  • petejeds Jedders (@petejeds) reported

    @JayPeeterman @Optus Optus have been horrible lately

  • ezzfitzpatrick Erin (@ezzfitzpatrick) reported

    @JayPeeterman @Optus I joined dodo when I moved mid last year after having horrendous issues with Optus and have NEVER once had an issue.

  • ReethiNeethi Budbiceps (@ReethiNeethi) reported

    @Optus your tech support is useless, havent been able to help me with router setting to block URLs, been wasting countless hours with your chat assist with no success at all, please help.

  • katts_kitchen Katt (@katts_kitchen) reported

    @Optus Leaving your below sub standard crappy NBN & support for another ISP I wish I done it years ago. Speed faults for example, time for Aussie broadband to fix - 25 minutes, Optus - 4 months!

  • official_jass_1 gumnam (@official_jass_1) reported

    @Optus Check my dm too. Worst ever communication team worst network #optus network rubbish

  • danofage Danijel (@danofage) reported

    @clarke3110 @Optus Mate, hung up on, transferred around the entire contact centre, promised call backs that never eventuated, advised everything was fine by two seperate operators when it obviously wasn’t. Lol. Absolute circus

  • AngelaWallisM1 Angie W M (@AngelaWallisM1) reported

    @Optus I'm already in a queue for an expert. I just wanted other people to be aware of the problems with Optus when travelling

  • jodiem JodieM (@jodiem) reported

    @gusworldau Yep, been on Voda for 11 years now after Telstra had that crappy Melbourne CBD coverage back then. Very happy $40/m with 87GB. I don't need extra data as I have a 365 day sim on both Optus and Telstra in case of network issues.

  • N860CR Daniel (@N860CR) reported

    @Optus Absolute waste of my valuable time. 5 hours and 10 different contractor staff who have absolutely no idea what they’re doing. This is what happens when you subcontract all of your customer support functions to the lowest bidder. Disgraceful!