Optus outages and service status in Shell Cove, New South Wales

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

• 
  Ben (@iB3nji) reported 11 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  Ben (@iB3nji) reported 17 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

• 
  Ben (@iB3nji) reported 19 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  Thought Patrol (@Thought_Patrol) reported 26 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

• 
  John Roach (@cambuslangtrain) reported 29 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  Pete Nowakowski (@petenowakowski) reported 44 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

• 
  Jyckel C (@CavillJyckel) reported 55 minutes ago from Wollongong, New South Wales

  @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 58 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  Pete Nowakowski (@petenowakowski) reported 58 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Micheal Kelly (@MichealKellzf) reported 3 minutes ago

  One thing I have never done and don’t ever expect too do is use credit card or cheque accounts Thanks though Suncorp and Optus! Goodbye

• 
  B-Rad 🍉🔴🦢🐶 (@ImOneWithTheKop) reported 4 minutes ago

  @footyindustryAU Granted for those states. AO and Optus were well executed. That Tassie will cost more than either for a stadium less than half the capacity pisses me off (I'm aware of all the supply side problems). Whilst Brisbane Roar is being fkd around by Suncorp having the busiest schedule.

• 
  Amicus Curiae (@AmicusCuri99068) reported 9 minutes ago

  @optus_help nah i dont have a problem YET..well the nets been ongoing for ages but ive been TO a 200km round trip optus shop and their only answer is? pay a huge amount for a NON portable chunky wifi setup. because your tower is ...maybe too close to my home ... to get decent service (facepalm)

• 
  • (@OTCish) reported 12 minutes ago

  @Ambianniyan2014 Same way idiot u guys claim 2024 perth optus as flat track where australia couldn't even bat

• 
  Daniel Porta (@therealdporta) reported 12 minutes ago

  @archerroberts9 This is where it sucks for an interstate team. They have to do it outside their home ground. If the granny was at Optus, then freo is 75%+. Coz it's at the G they are 50%. Swans, lions, hawks 15% each.

• 
  Munkeh ♀️🇦🇺 (@munkehsoup) reported 13 minutes ago

  I ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!

• 
  Jason Anders (@Jet_Anders) reported 14 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  Hugh_96 (@Hugh_96) reported 15 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

• 
  James Parker (@JamesDwho) reported 21 minutes ago

  @optus_help @amaysimAU It appears in the last few months receiving MMS was broken on devices that don't have SMSoIP (over IMS). Is this a known issue that is going to be fixed? MMS media can be sent but not received via LTE/NAS. SMS send/receive works. Only an @Optus problem.

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 23 minutes ago

  @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone