Optus outages and service status in Shell Cove, New South Wales

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Shell Cove, New South Wales

The most recent Optus outage reports came from the following cities: Wollongong.

City	Problem Type	Report Time
Wollongong	Internet	16 days ago
Wollongong	Phone	2 months ago
Wollongong	E-mail	2 months ago
Wollongong	Phone	9 months ago
Wollongong	Phone	1 year ago
Wollongong	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

• 
  Pete Nowakowski (@petenowakowski) reported 5 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

• 
  Pete Nowakowski (@petenowakowski) reported 18 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 23 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  John Roach (@cambuslangtrain) reported 30 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  Ben (@iB3nji) reported 40 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  Ben (@iB3nji) reported 40 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  Thought Patrol (@Thought_Patrol) reported 48 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

• 
  Ben (@iB3nji) reported 59 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤚Catherine Jane (@ImageStealth) reported 26 seconds ago

  @3AWNeilMitchell @LMPS50 Also tried to cancel my number at optus, was told it can go to prepaid but refuse to cancel. I saw the screen, had all my previous addresses on file. What's going on here, your thoughts?

• 
  JustJenDell🕸 (@JDee992) reported 34 seconds ago

  If you were an Optus customer years ago but haven’t heard from them, does that mean you’re OK? How does that fit with people who’ve changed their contact details since then?? 🧐🤨 #OptusHack #OptusDataBreach

• 
  Bobs general (@bobs_general) reported 35 seconds ago

  @PRGuy17 #SuperDan never does or did anything- unless of course he said he did or didn’t do anything - anyway he does even own a phone or have the internet- so he hasn’t even heard of Optus

• 
  twoshedslegit (@twoshedslegit) reported 1 minute ago

  @SenPaterson No one except far RWNJs are buying this garbage, Paterson. The company Optus made the awful mistakes, they should pay

• 
  Joanna Mendelssohn (@oldlillipilli) reported 7 minutes ago

  @AmyRemeikis I got mine last night. I cancelled Optus broadband 7 years ago, but had kept the mobile until earlier this year when they simultaneously upped their price + lowered their service. As a former customer you have to phone them for details – but that’s next to impossible

• 
  Greg (@Greg_CHF) reported 8 minutes ago

  Called Centrelink this morning. They asked for name, address, dob and drivers license number to verify who I was. Thanks for NOTHING @Optus! No details yet on exactly which of my IDs have been hacked! WTF!? #OptusHack #auspol #nswpol

• 
  Annie Pinto 📚🐉 (@AnniePinto1) reported 8 minutes ago

  @NicoleSprainger @Optus Probably because Exetel uses Optus' network. Sorry to hear you are affected by the data breach.

• 
  Bill Bee-Dub.💉💉💉💉🏳️‍⚧️ (@BillyBeeDub) reported 9 minutes ago

  @SenPaterson Pipe down you dill. I'm a victim of the Optus breach and I'm far more satisfied with how the Australian Government is handling this than with nearly any issue that should have been handled by you lot while in power. You've got no credibility on security, transparency or humanity.

• 
  🕯 Nes (@NesnotNessie) reported 12 minutes ago

  Eldest got the Optus email today. She has never had an Optus account but did live in a group house that applied for Optis internet (which was never installed). She was not the person who applied for the internet account #OptusHack 1/2

• 
  Iaen Cordell (@IaenCordell) reported 13 minutes ago

  Now that Optus have switched off the 2100MHZ 3G band, thanks for telling us Optus <not> my 14 year old Nokia E90 communicator no longer works, 14 years of good service, they don’t make them like that anymore.