Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 02/01/2026 06:50

February 01: Problems at Optus

Optus is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    UPDATE: The majority of services that were impacted by a national outage this morning have now been restored, including all Fixed, 4G and 5G services. Some Optus 3G customers may still be experiencing issues.

  • cj_periperi Christian J Perry (@cj_periperi) reported

    @Optus @Optus - Outage to all Optus services appears to be intermittent… *le sigh* 😔

  • Tr1shM Trish (@Tr1shM) reported

    @Optus So exactly how does one dial 000 from an NBN-voip phone when there's an outage and there's zero dial tone?

  • uPolluxx Pollux (@uPolluxx) reported

    @GibboMcCool @Optus did that still not working

  • jussiejussie 𝕵𝖚𝖘𝖘𝖎𝖊 (@jussiejussie) reported

    Oh I just realised Optus is down so I can’t receive or take calls

  • matkertesz Mat Kertesz (@matkertesz) reported

    @TooheyMatthew @Optus Network-wide outage earlier today.

  • Blondebree69 Miss Bree (@Blondebree69) reported

    @yourgirllouise I’m with Optus ? Is it not working

  • BidaniAnkit Ankit Bidani (@BidaniAnkit) reported

    @Optus your network is still not working!

  • LordCthulhu2 Lord Cthulhu (@LordCthulhu2) reported

    @nellybabe Optus??? Heard there's a massive outage with them right now.

  • JohnLovingLife1 John Loving Life (@JohnLovingLife1) reported

    @yourgirllouise I am with optus and in Toowoomba and no issues with my phone...