Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 11/19/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • thereseycakes therese (@thereseycakes) reported

    @9NewsSyd Optus worst company to deal with and left them years ago- just affirms they still have no vision or ethical business practise ! Sure GB will get her own car space at Optus HQ regardless!

  • ronnyjimmylaw Ronaldo (@ronnyjimmylaw) reported

    @JeffSundstrom @GladysB @Optus TPG seem the best to me for customer service.

  • arthacket Art Hackett (@arthacket) reported

    @tchbastard As they're all vile, why even bother with Optus? Their "service" seems worse now than when I was with them 26 years ago, eg:3-5Mb down/Optus-AusPost, 355MB down/Telstra, now, same location 1.5km from a major regional town centre. Same rubbish for Vodaphone. Telstra,Aldi or Boost

  • 16YearsRED Aditya Patil (@16YearsRED) reported

    @Optus the moment I thought it can't get any worse your customer support team happened. Trying to reach your tech support about the NBN issues. When called upon either they talk about how we can provide you with the new service or keep connecting me to one to another.

  • ToddKuhn325 Todd Kuhn (@ToddKuhn325) reported

    @jaxCyp @Optus You cant be serious its literally samsung the ones taking it out they said it was to help stop landfill problems

  • Uberstooks Amber | Uber The Yurr (@Uberstooks) reported

    Hi @Optus, your non Australian support staff really need to be educated in the art of Australian Consumer Law. A confirmed fault with an Optus modem that they want me to pay for, for a replacement? Ridiculous.

  • pamelaruth27 Pamela Dempster (@pamelaruth27) reported

    @DougCameron51 Having had dealings with Optus over the years, all off them bad, nothing surprises me.

  • forex_visor Zero Cool 🇦🇺 ⚛️ (@forex_visor) reported

    I am never going to use Gloptus #Optus + #Gladys 🤮

  • ZekeFloyd Zeke Floyd (@ZekeFloyd) reported

    @friendlyjordies @kbrspace It's such a cynical hire by Optus, lots of competition right now to try and get government projects for telecommunications, which they are probably hoping her connections will help with.

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible