Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/27/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewJ_Scott Make-It-Happen Matt (@MatthewJ_Scott) reported

    @GayCarBoys I don’t like Gladys & the Optus login system was a bit of a joke until recently (couldn’t set long passwords & no 2factor), but even the most hardened networks can be compromised. Welcome to what the Cyber Security Industry calls Zero Trust - assume everything is breached always.

  • trevorlong Trevor Long (@trevorlong) reported

    Optus not specific about how they are contacting customers, because they don't want phishing attacks to get ahead of them. Problem is, had they contacted customers FIRST, that wouldn't be a problem. Just send out a notice with no link.

  • stilgherrian Stilgherrian (@stilgherrian) reported

    The 9.8 million records figure in the media is the worst case. Optus believes it's a "very small" subset of data but they don't have the exact number yet. Once they know, they'll contact each customer with the specifics of the data breaches for that customer.

  • HumanTestSample John Alexander (aka. Crash Test Dummy) (@HumanTestSample) reported

    Been an @Optus customer for a very long time. STILL no communication about the hack and my personal information being stolen. Rather hopeless.

  • kindness_think THINK KINDNESS (@kindness_think) reported

    @chdyctt @Optus You cant expect people to be watching, reading or listening to the news. It is individual communication that is required from Optus. It is not a time to be cost saving to not communicating to its customer.

  • gmase2020 Geoff Mason (@gmase2020) reported

    @Optus @RunnerSA18 Classic Optus, shambles of a network, shambles of a company. Not surprised

  • clarkes Clarkie. Whatever. (@clarkes) reported

    @Alicedkc @Optus Just assume the worst.

  • IanSamuels3 Ian Samuels. Albo's lefties!🌈 (@IanSamuels3) reported

    This OPTUS breach is disgraceful! It's happened to many times with that telco. Everytime they've had one. They've always said. They'll fix it up! Obviously haven't fixed it up wnough. Or not at all! Don't forget. Optus is a US company. Where they seem not be as diligent!

  • aurorastormG3 🌱 polar bear 🌸 build love 🐾 (@aurorastormG3) reported

    Hey @Optus will you be assisting customers to change their date of birth? New mobile number? New email addresses? I am harmed. I am angry. I might be one in 9 million, but I demand to know how you will rectify this untold breach of trust. Optus fail.

  • MantleFlag Guy Incognito (@MantleFlag) reported

    @cameronwilson As an optus customer I havent heard **** from optus. No email, no message. I literally only know what I've seen on twitter. Kelly wants Australia to do her job, because she hasn't ******* done it.