Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 01/11/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sententia2 Sententia (@Sententia2) reported

    Why is #Optus allowed to keep my identity documents when I haven’t been a customer for years? #OptusHack

  • davenoosa77 idunno (@davenoosa77) reported

    @domknight @Optus It’s stored because it has value. This here is the problem

  • jo_s11 Jojo (@jo_s11) reported

    @slsandpet @optus left the door wide open. It was not a hack Internet - optus test environment -test api -> access live customer data

  • Maws_Mate Maws (Mate!!!) (@Maws_Mate) reported

    @blue01dragonfly at the moment…it’s taking 5+ months for Passports to be issued most of the States have said they’ll re-issue licences (with new licence numbers) for free ie: they’ll send the bill to Optus

  • gummatt Matt (@gummatt) reported

    @domknight @Optus A mobile phone company should have no need to know who the customer is.

  • MigalooAllies MigalooActivist (@MigalooAllies) reported

    @lawrepforjesus Do I bill Optus for fuel costs, a day of my time and the taxes I pay to cover my new license? I’m not even a customer. What right do they have to keep and not protect my data? #OptusDataBreach #OptusHack

  • RegorTellah Roger Hallett (@RegorTellah) reported

    @Optus I have been an Optus customer since the first digital service started. I need to know exactly what personal information of mine you are holding. Everything that could be used by others to create a history profile. How are you going to do that? And when?

  • ShortInterlude2 ShortInterlude2 (@ShortInterlude2) reported

    @Tan3User @berniepeoples @abcnews We all know that the LNP would give the incompetent OPTUS billions of taxpayer funds to fix their big mistake. The LNP are pathetic. OPTUS needs to recompence their customers .

  • hutcho66 James Hutcheon (@hutcho66) reported

    @johnb78 @domknight @Optus Or even design a system where the government does the identity check through an online service and issues an "telco ID" number for the telcos to store instead.

  • hutcho66 James Hutcheon (@hutcho66) reported

    @johnb78 @domknight @Optus Just have the telcos submit the identity document number and the phone number to a secure government system. But then if that government system ****** up it would be the government and not Optus in the ****. Mind you they probably would have just covered it up.