Optus outages and service status in Shell Cove, New South Wales

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

• 
  John Roach (@cambuslangtrain) reported 6 seconds ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  Ben (@iB3nji) reported 6 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

• 
  Pete Nowakowski (@petenowakowski) reported 7 minutes ago from Wollongong, New South Wales

  @DanielNigro76 Yep. Parents house connected to Optus network.

• 
  Ben (@iB3nji) reported 22 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported 27 minutes ago from Kiama, New South Wales

  @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

• 
  Pete Nowakowski (@petenowakowski) reported 35 minutes ago from Wollongong, New South Wales

  @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

• 
  Jyckel C (@CavillJyckel) reported 44 minutes ago from Wollongong, New South Wales

  @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

• 
  Thought Patrol (@Thought_Patrol) reported 53 minutes ago from Kiama, New South Wales

  Normal service resumed thanks @Optus

• 
  Ben (@iB3nji) reported 59 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richie_Night Owl (@richardmelb05) reported 4 minutes ago

  Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

• 
  rach (@rachael18536941) reported 6 minutes ago

  @6bretto9 I’m worried hawks won’t go deep in the finals as the first game for us if we stay 4th we have to play Freo at Optus and that sucks

• 
  tahlia (@endearinglwt) reported 8 minutes ago

  why ******** did optus charge my phone bill TWICE

• 
  Richie_Night Owl (@richardmelb05) reported 8 minutes ago

  @Optus It could take a couple of days for the problem to be fixed

• 
  Khalil Kayal (@khalilkayalKK) reported 9 minutes ago

  @ozman024 Even during Ange's 2 seasons of Spurs I used a friend's Optus login.

• 
  Amber | Uber The Yurr (@Uberstooks) reported 11 minutes ago

  Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.

• 
  Optus Help (@optus_help) reported 13 minutes ago

  @KleinRevd Based on the screenshots provided, it's not clear that the issue is related to the Optus network. If you would like us to take a closer look or if there's any additional information you'd like to provide, please send us a DM, and we'll be happy to investigate further. -San

• 
  J Labs (@jnj_pro) reported 14 minutes ago

  @Optus The advise didn't help. Can @Optus explain why already logged in users still need to do identify verification form as well as verification code. What security concerns the process actually addresses? Compared with putting unnecessary burden and waste time for users.

• 
  Kristen Holden (@kholden) reported 17 minutes ago

  @LeeshieV @Optus And instead of celebrating not getting this garbage you let them know?

• 
  J Labs (@jnj_pro) reported 22 minutes ago

  @Optus Then I was forced to log in again, after entering OTP, I got redirected to the login page again. You are a joke @Optus 🃏