Optus

Optus Outage Report in Shell Cove, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Shell Cove, Shellharbour, State of New South Wales 02/02/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Maximus_T ⱧɄ₦₲ⱤɎ 丂Ɋㄩ丨ᗪ🇺🇦 (@Maximus_T) reported

    F**k sakes they didn't pay back the excess 24$ they charged when i switched over!!... these #aussie corporations like @optus are like bad slot machines...they never pay up... all about themselves. #OptusDataBreach #OptusHack

  • JarickWorks JarickWorks (@JarickWorks) reported

    @ellymelly @OtherSideAus I'm an Optus customer and yet I'd still trust Optus over government any day.

  • helenthegill helenthegill (@helenthegill) reported

    @pinknantucket You got a similar one to a friend of mine. As a ‘current’ Optus customer I got a very similar email but it told me my ID documents may have been exposed. But never anything very certain and personal sounding. So weird and vague.

  • bazscott Baz Scott (@bazscott) reported

    @MelissaKaulfuss @TimWattsMP @Optus Yep. It's awful

  • sunsetriver88 Jax (@sunsetriver88) reported

    @Natalee00449668 @Optus By the by, Complaints confirmed my Qs were simple and the antics of 24/7 staff ridiculous. The cumulative transcript I demanded app staff send me left out middle bits where I requested escalation, mentioned "complaint" + the 2 interactions where they redirected me to the store 🙄

  • dawhinger dawhinger (@dawhinger) reported

    OPTUS BREACH: There can be NO TRUST between Optus and any customer that has been involved with that Company. Optus must provide all details of the breach to all current/ previous customers, so that those affected can attempt to recoup their individual problems/ issues

  • brettjmb brettjmb (@brettjmb) reported

    Dealing with @optus is just awful.

  • Greeggaa Gregga (@Greeggaa) reported

    @Optus trying 2 call U on the stupid 133937 number after not being helped in store. I can't get through the damn menu system. I'm trying 2 help my elderly parents & I'm authorised on the account & U're all useless!! U screwed over millions of us then penalise those trying to help

  • Itsrustyruss Rusty (@Itsrustyruss) reported

    I just wanna scream. **** you @Optus **** you.

  • deanabyrne DB (@deanabyrne) reported

    @AlboMP @SenatorWong @ClareONeilMP I am an Optus customer and have not been contacted by Optus. Hypothetically, if 30% of Optus customers incurred breaches to their passport and replacement passports cost $200+. A cost to Optus of +0.5b$. Can we depend on Optus to notify their customers that a breech has occurred?