1. Home
  2. Companies
  3. Optus
  4. Shell Cove
Optus

Optus outages and service status in Shell Cove, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Shell Cove, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Shell Cove, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Optus

Optus is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Shell Cove, New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • CavillJyckel
    Jyckel C (@CavillJyckel) reported from Wollongong, New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Kiama, New South Wales

    Normal service resumed thanks @Optus

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski
    Pete Nowakowski (@petenowakowski) reported from Wollongong, New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • _benny4
    b (@_benny4) reported

    @chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.

  • PlayAtArena
    ARENA 🇦🇺 (@PlayAtArena) reported

    Okay, why's there suddenly a wave of people online saying they DIDN'T get the AusAlert? The Conspiracy grows... was this targeted? who did they target and why? SUS ON RED. Doesn't help that ******* Optus has such a **** tower here. It's RIGHT THERE OPTUS! I see it from my house!

  • chdyctt
    KB 🐈 (@chdyctt) reported

    @blu_boys @Optus We had to call the call centre to clarify the new plans. It was an appallingly bad experience. Now.... the 5 of us are considering what we do.

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    @tiny_watermelon @Optus I just realised I didn't get an alert today either, while I was sleeping. Considering I'm a disabled pensioner that's a little concerning. In the days of landline phones, I was on a high-priority service. Maybe it's because I don't have a smartphone ? Goodness knows.

  • heidiponting
    HP🪆 (@heidiponting) reported

    Optus stadium grass is horrible #afleagleslions

  • ChrisAitchiso14
    Chris Aitchison (@ChrisAitchiso14) reported

    Does it make you sick to your stomach when you are an Optus customer for a long time, How long you have been a customer for and how they have mistreated their customers by WAYYYY Overcharging for their pre paid internet services. We get the shittiest deals even though WE PAY IN ADVANCE just to have out DETAILS LEAKED TO THE DARKWEB.I Got no apology and it works out we pau more money and PAY UP FRONT, no invoices but OPTUS prepaid Customers just ***** in the *** with a ***** comparable to the Governments they keep ******* us with!!!

  • montrosegraham
    Lucy Graham (@montrosegraham) reported

    @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

  • ozgoldfish
    Goldy (@ozgoldfish) reported

    @me_dc And it was totally free this World Cup! Paying for Optus was **** last time

  • DanoBuncle
    Daniel Buncle (@DanoBuncle) reported

    @Sammy__Edmund @SENBreakfast The surface at Optus has been **** for years

  • Dave87990998
    Dave (@Dave87990998) reported

    All areas zero today not even finals week ur struggling from next month finals wtf ur going to do loss all straight and out of grand finals even u win and play grand final ur just **** no use outside Optus stadium @freodockers