Optus Outage Report in Mango Hill, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mango Hill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Optus
Optus is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (39%)
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Phone (29%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Mango Hill, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Mango Hill, State of Queensland
Latest outage, problems and issue reports in Mango Hill and nearby locations:
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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abcoathup.eth 🐼🐼🐼
(@abcoathup) reported
.@Optus waiting on a part to fix the mobile tower. (Thanks Optus social team for the update). Which means I have internet until 7:30am and then have to drive to another suburb. My wife had to go into the city as can’t work from home or the car.
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Subbu Baravani
(@snbaravani) reported
@Optus Thanks for the quick reply ! Yes, i have spoken to optus cust care multiple times and they did accept that there is an issue around here and gave me some discount. It is a common issue faced by thousands of customers ( i moved from Vodafone cause of that!)(1/2)
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Valerie Therese ☕️ 🍪
(@ValerieTherese1) reported
I have 99 problems, and they're all because of @Optus ! Day 6 without internet, and so far i've spoken to Danozo, Arpaul, Keegan, Rizza, Vans, Judhisthir, Nard, George, Zac, Sarah, Steven, Kartik, Xinliang who came to my home, and 2 other people on the phone.
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Tim Smith
(@timhughsmith) reported
I assume pure coincidence.. but.. Telstra was receiving $270 million a year from the Gov to provide basic services to every household. (USO) @Optus has rightly so asked for transparency on how this money is spent. @Telstra has never provided anything as far as I know
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Elizabeth the gay *****
(@TransButterGirl) reported
@LittleLillip Me waiting a few days for my 30 second 144p video I want to watch to load cause Optus sucks even more *** and still hasn't fixed my internet
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Xalies
(@Xalies) reported
@Optus so I pre-ordered the Pixel 6 and Pro for me and my partner. The 6 came on the 27th and I just checked about the status of the Pro and got told "I see that the order is stuck and we will have to cancel the current order." ... Wow
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Brandon Hayward
(@Brandon87081967) reported
@StanSportAU Hey, your coverage of the Champions League is terrible. Highlights are horrendous making it look like a damn Instagram story. Give the rights back to Optus Sport, they did it better.
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William Lawrence Nuttall
(@willnut98) reported
@Optus issues with dropouts - Sydney 2763, NBN with FAST 5366 LTE. No issues with Console to modem connectivity. I have port forwarded. I have forced the modem to connect to 4G and there was minimal issues with this.
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Valerie Therese ☕️ 🍪
(@ValerieTherese1) reported
5th day without @Optus NBN, the technician is here, he is trying to connect with their system, but the system is DOWN so he can't do anything. Awesome.
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Jeremy Pretty
(@ExoEx) reported
@Optus whats happening with nbn been off since monday morning & yes it has been reported several time, nbn website says Optus outage be fixed by 7pm Monday 1st, go to optus webpage says under investigation, wtf happening no info anywhere!!!, really pathetic, live in 2206