Optus Outage Report in Mango Hill, Moreton Bay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Mango Hill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (46%)
-
Phone (32%)
-
Total Blackout (9%)
-
Wi-fi (8%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Mango Hill, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
City | Problem Type | Report Time |
---|---|---|
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Mango Hill, State of Queensland
Latest outage, problems and issue reports in Mango Hill and nearby locations:
-
Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
-
Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
-
Peter Gee (@pmgee76) reported from Brisbane, State of Queensland
The worse customer service around. @Optus
-
Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
-
David (@Dnball62) reported from Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
-
Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
-
Sony Antony (@sonyantony) reported from Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
-
Paypont (@paypontAU) reported from Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
-
Lachie (@lachgriffiths) reported from Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
-
Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
-
greg bradley (@gb7004) reported from Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
-
Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
-
Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
-
Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
-
MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
-
Paypont (@paypontAU) reported from Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
-
Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
-
Sony Antony (@sonyantony) reported from Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
-
Paypont (@paypontAU) reported from Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
-
Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
David Cash (@dcash781) reported
@CattyVonCat @Breezybaby1811 @noplaceforsheep Sorry, I just realised yours wasn't the 17 years story. I'm assuming you've been a customer of Optus within the past 2 or 3 years then? Like I said, my understanding is that older customers did not have ID documents stolen.
-
Fiona, patton_emerging🐀😈🐘🐘🐘 (@FionaPatton10) reported
@Rrockstar10 @favfavalore I was an Optus customer 22yrs ago but I doubt they'd even find me to tell me if my details had been accessed... I've changed my name twice since then, my address 5 times, mobile number 3x and my email maybe 6.
-
Ron Baker No DM’s Please (@RonaldB93378022) reported
@Chad50726588 Actually I’m a relatively new Optus customer, (3 months) and I haven’t been affected according to Optus. My bank account is intact and didn’t have to provide so much detail re identification.
-
Dodo (@DodoAustralia) reported
@MashMux Hey Mash, Dodo customers have NOT been impacted by the Optus cyberattack. Optus have recently experienced a cyberattack and are investigating the unauthorised access of data on their systems. While we use the Optus network as a network provider for our mobile phone services (1/2)
-
Tess Connery-Britten (@tessconnery) reported
So I tried to log in to my Optus account, but it wouldn’t let me. Went through “I forgot my email” prompts by putting in my number and was eventually told a code had been sent to an email I have never ever seen before in my life. This is not good, is it. #OptusHack
-
David Collett (@TaxpayersParty) reported
@cameronleech @FinancialReview So you’re saying Australian banks need to see passport numbers and Medicare numbers from Optus before they will process a direct debit for a customer.
-
Diane D (@rogueytwinkles) reported
@Optus where is your 24/7 support?? I have been using two phones to try and get through to you as well as online! Me plus the other 10,199 have a lot of questions and your generic letters just aren’t cutting it! 🤬
-
Gerweee 🧲 (@Gerweee) reported
@therealrukshan 100% correct. Tried to get a new license today and can’t, need to wait to have my identity stolen or money stolen first. @Optus website is pure garbage and a merry go round of not offering support. Will def leave them asap.
-
David Cash (@dcash781) reported
@CattyVonCat @Breezybaby1811 @noplaceforsheep My e-mail from Optus (this morning) specifically states in bold, "No ID document numbers or details have been affected." Whether I can trust that detail is another story! In your case, it's terrible to think that Optus has kept ID document details for 17 years! What for?!?
-
susanfranciswriter (@susanfranciswr1) reported
2. Thing that made me laugh #OptusHack authentication of me failed. I had to argue he ask me more info to be treated as a customer. Waiting for that call now @optus #myinfomyrighttoknow