Optus Outage Report in Mango Hill, Moreton Bay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Mango Hill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Mango Hill, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Optus Issues Reports Near Mango Hill, State of Queensland
Latest outage, problems and issue reports in Mango Hill and nearby locations:
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa Kulmar
(@PippaKK) reported
@Optus You should have a dm from me. It says there’s no fault on the network status
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In league with the future
(@brushbox) reported
@25MMCC What we’ve got! Right now I have: Telstra ADSL that hasn’t worked for two weeks but is supposed to be “fixed” by tomorrow night. Optus 4G “broadband” that doesn’t like evenings, weekends or poor weather. And a coil of NBN fibre hanging on a telegraph pole 200m away.
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That Jade.....
(@Jadeo_In_Oz) reported
I'd love to complain to @Optus about my terrible level of mobile internet connectivity, but it will have to wait until I connect to WiFi 😐
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Billy Mc
(@steelermac6) reported
@Optus again issues with NBN internet not working!!!
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Simon Choice
(@choice_simon) reported
@Optus optus, your cellular and 4G coverage in Highfields is utter garbage
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adamo
(@Adamo01524948) reported
@MyArgue Optus are absolutely useless. They're the worst of a very bad bunch of telcos.
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Spedohero
(@Spedohero1) reported
@Optus I am on Optus app help. The support staff said I have good 4g connection. How is it possible!
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Jacky Forrest
(@jackels1) reported
@Optus Postcode is 2759 and the lights go off when it drops out, we have reset the modem a few times, turning it off, using the pin to reset as well still plays up, there was an issue with the tower on Friday but that was apparently fixed but now either doesn't connect or stops loading
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Johnny Rotten
(@Fipty) reported
Yay! @Optus Thanks for the garbage connection. No sport for me today! Utter crap. #Mackay #4740
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Optus
(@Optus) reported
@steelermac6 Hi Billy, I'm sorry to hear about the intermittent issues with your NBN service. If you'd like us to take a look, please DM us the account details via the secure form along with the 4 digit PIN. Alternatively, you can message us via the My Optus app. Sarah