Optus Outage Report in Mango Hill, Moreton Bay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mango Hill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Mango Hill, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Mango Hill, State of Queensland
Latest outage, problems and issue reports in Mango Hill and nearby locations:
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Silas Palmer (he/him)
(@silas_pc) reported
@cybreco @brisbalife I'm not even an Optus customer! Just a twitter 💩-poster
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Service NSW
(@ServiceNSW) reported
@sharperstill Hi Jon, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers who need to replace documents can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).
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Hugh_96
(@Hugh_96) reported
Still find it odd that a communications company @optus has yet to contact me about this whole hacking issue - not a word via email, SMS or through My Optus account. Can't believe I'm saying this but thank goodness for the media & twitter
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Nathan Little
(@nathan1ittle) reported
Try googling your name and address. I once found a job recruiter website let google crawl and publish every uploaded resume. My home address and telephone number was the first google result. Privacy is a problem everywhere. Optus is the tip of a scary iceberg.
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Service NSW
(@ServiceNSW) reported
@charsarlotte Hi Rebecca, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers who need to replace documents can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).
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Howard
(@hooooooowie) reported
So #optus are getting blackmailed into paying $1.5 million AU for the private info of over 11,200,000 customers. That’s roughly $7.46 per customer, I’d like to think my private information was worth that, at least. #OptusHack @Optus
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********
(@Fuckedupcunt266) reported
@Optus @RunnerSA18 The penalty for loosing data in Australia is 50 penalty points. 1 point is 222.00 dollars so optus owe every customer 11,100 dollars as far as I'm concerned. Pay up optus, I don't care if it bankrupts you either.
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DrHallstrong-Port Hughes, Tipping & Horse Racing🏇
(@hallstrong1) reported
Heads up dear friends. Just got off the ph with my tech man. If you've ever had a service with Optus in any format; mob, internet, sports subscription etc, from 2017 until now. For even a brief time, your personal details are now stolen.
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Brisbanebear#AlboIsPM🇺🇦#VoteYes
(@PeterVallois) reported
@Narunggaman @SBSNews Just about to sign up for a new phone and was considering #Optus but hmmm 🤔 second thoughts now. I hope the other service providers are tightening their data access to avoid a major breach
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PJW719
(@PJW719) reported
@Optus so where is the personal contact on how you are supporting those of us that have been affected. You send and email, no phone call no financial support to assist with constant credit checking, no waving of bills for months or even a month for your lack lustre security.