Optus Outage Report in Mango Hill, Moreton Bay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mango Hill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (65%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Mango Hill, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Upper Caboollure |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Mango Hill, State of Queensland
Latest outage, problems and issue reports in Mango Hill and nearby locations:
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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zachyp35
(@zachyp35) reported
@Optus hey Optus.. since you did your upgrade or works the other day the service has been terrible on the 4G network.. 1 bar most of the time. What’s the go?
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Dante Rodrigo Soja
(@SojaDante) reported
@Optus I’m trying to contact your support service. My 5G internet is not working properly for a month now.
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Amy Joyce
(@AmyJoyce1) reported
@Optus Sent through a private message. But again we are now being told we cannot re connect to the NBN following cancellation. Yet we didn't cancel and some random has taken over our account. Poor security by Optus!
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jameel 🇱🇧
(@rat_enjoyer) reported
@dumbcumpster @jezheywood my work phone not as good. I just shop different networks each month, whoever has the best deals. I think the worst is probably Lebara which I think runs off optus network
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Boatyboy 🚪in lockdown.
(@Boatyboy1) reported
@Optus Thanks Tina. Should have 4 and 5 g coverage. Unfortunately many places along Botany Rd and The middle of Forshore road have poor or no signal. Postcode 2019. Frequent drop outs and no internet connection to Covid check in. On Forshore Rd I can see suburbs for km but it's a hole
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MC 1888
(@R0boCop1888) reported
@Optus So thats a no then, will cancel my subscription
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Boatyboy 🚪in lockdown.
(@Boatyboy1) reported
Got to say @optus your mobile coverage in the Botany area is getting worse. Never been good.
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Scott Pryde
(@sk_pryde) reported
Optus claim they are constantly updating their network. I've lost count of the amount of outages its had this year though so I'm gonna call bullshit.
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Scott Ellis™️
(@blahblahellis) reported
Hi @Optus, my name isn't Branka and I don't live in Edensor Park, but I keep getting texts about interruptions to the mobile service intended for that person in that location. How do I stop this please?
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thejazzcyclist
(@thejazzcyclist) reported
@Optus #optusoutage @OptusNewsRoom - you bunch of pricks - here i am in extended lockdown in Carlingford with no mobile internet of phone service because you are doing maintenance work!!! are you for ******* real? what happens if i need to make a phone call for help?