Optus Outage Report in Mango Hill, Moreton Bay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mango Hill, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (3%)
Live Outage Map Near Mango Hill, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet |
Community Discussion
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Optus Issues Reports Near Mango Hill, State of Queensland
Latest outage, problems and issue reports in Mango Hill and nearby locations:
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Gee
(@pmgee76) reported
Why is it that @Optus stores continue to say No to helping get an eSIM for prepaid yet the website and online help say the stores can do this. Won’t be bothering with Optus anymore
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Gautam Kasukhela
(@gautamkasukhela) reported
the issue. I wanted to get rid of the Pixel 5 but Optus' horrible 'Boomerang' team did not even bother to call and check the issue. Best part is Optus Retail store tells me, "we understand the issue and it is bad but we can't help you". THAT IS PATHETIC CUSTOMER SERVICE @Optus
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Esther Lim
(@estherlimtf) reported
@EmilyHWoods That sucks. My mum’s been using mobile data for 2 weeks now and will be another week because all the technicians were busy and no one showed up on the day. Try another provider? She’s with Optus and I’m with Superloop.
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Popin Piento
(@praveensays99) reported
@Optus Optus has really poor service. Avoid.
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Vanessa
(@ten_apples) reported
@PurpleHaze_Lee Optus is definitely bigger. @FreoPope can you help?
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Pearl
(@pearlparky) reported
@DoveMetal Sort of torn. Optus is way cheaper and has better plans, and customer service. But my local Optus network seems to cut out for a few hours every few weeks. Think that might just be my location though.
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Declan D
(@decsd1) reported
@Optus is the Optus My Account website having problems? I can log in but then it just says loading your information and doesn't move on. Tried on an ipad, 2x Android phones and a PC using Chrome.
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Chris Hodgetts
(@ChrisHodgetts) reported
@laurennkara I’ve been on about this for years. Even fleamantle fans try to claim they don’t boo... it comes down to the crowd percentage. If we have 60,000 at Optus, it is 90% WCE. Any noise, including booing is going to be way more obvious. But the mantra from the east is we’re all feral.
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Gautam Kasukhela
(@gautamkasukhela) reported
@Optus @OptusEnterprise technical experts tell me the attached video call images (WhatsApp, Duo, Skype) on the new @Google Pixel 5 is NOT an issue. I raised a concern (BASC01707166) on the very day I got my phone only to be told "you are on your own with this phone and (1/3)
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Shahmeer Chaudhry
(@shahmeerx) reported
@rugbycology @Optus You might want to just see if you can borrow a 5g phone to see if you can get a signal. The map also just misses my street, but I get really decent 5g speeds in my house.