Optus

Optus Outage Report in Mango Hill, Moreton Bay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mango Hill, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mango Hill, Moreton Bay, State of Queensland 02/17/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mango Hill, Moreton Bay, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Mango Hill, State of Queensland

Latest outage, problems and issue reports in Mango Hill and nearby locations:

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • phocks Joshua Byrd (@phocks) reported from Brisbane, State of Queensland

    tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • ShaneAusKiwi Shane Harris (@ShaneAusKiwi) reported from Brisbane, State of Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

  • StephenABeckett Stephen Beckett (@StephenABeckett) reported from Brisbane, State of Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.

  • Willow07935405 Willow (@Willow07935405) reported from Brisbane, State of Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • Matteris :Matt. (@Matteris) reported from Brisbane, State of Queensland

    @EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

  • Team_LiLy MissLiLy (@Team_LiLy) reported from Brisbane, State of Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • nickshewring nick shewring (@nickshewring) reported from Brisbane, State of Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the

  • twasink Robert Watkins (@twasink) reported from Brisbane, State of Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @ClareONeilMP My data stolen so far Service NSW hack Optus hack Now Latitude Hack

  • jackiejoyjacobs Jackie Joy (@jackiejoyjacobs) reported

    @OMservies Yeah great (NOT). Can't sign in since Optus was hacked. Some Charges have gone up by 400% since last year, (great for inflation!) 'Long expiry' reduced from 1/2 year to 1/8 year. $5 top-ups for data and talk gone. Great way to stay in business (NOT).

  • Jeanette_05 Jeanette G (@Jeanette_05) reported

    @Optus Hi, is there a problem with the Optusnet emails. I can send emails but I have not been able to receive emails since Friday. Please advise.

  • NeilNuttall Neil Nuttall (@NeilNuttall) reported

    Seriously @Optus how hard can it be to provide customer service!? I can literally feel my hair greying

  • dontfollownikos Nikos Giannakaros (@dontfollownikos) reported

    @Optus, I have experienced countless issues with their mobile and 5G internet plans. App is terrible and constantly breaking, forcing me to reset my password over and over again. And to top it off, the data breach leaked my driver's license details. #Optus #CustomerExperienceFail

  • JasonABowman Jason Bowman (@JasonABowman) reported

    @Optus That actually seems to have fixed the issue, at least for the time being. It was so sudden and I’d already been in the country for several days that I didn’t think to give that one a try. Thank you!

  • WTrendn Max (@WTrendn) reported

    @Optus So we are overseas for next 22 days and have local sim. We are not using optus data, calls and outbound sms. We receive bank and work login otp and Optus has us on ransom of $5/day roaming charge. That's 2 connection x $5 for 22 days🤬🤬

  • jamesha56375315 james harvey (@jamesha56375315) reported

    @Optus no longer servicing customers, instead dictating that customers must pay via direct debit. Maybe fix the stupid app and go back to paper bills. Remember you are being paid to “service”

  • Optus Optus (@Optus) reported

    @JasonABowman Hey Jason, thanks for getting in touch. I'd suggest resetting your network settings on your phone, and even try selecting the Optus network manually. If you continue to have issues after that it'd be best to speak with AT&T support so they can investigate - Aron

  • Optus Optus (@Optus) reported

    @dontfollownikos We do apologise that you've had some trouble sending a DM, Nikos. It looks as though we're also speaking via our Optus Facebook page. We'll continue to assist there. Zac