Optus outages and service status in Mango Hill, Queensland

Problems in the last 24 hours in Mango Hill, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ☀️Arun💫 (@Home_ArunK) reported 4 minutes ago

  @TeamHinduUnited The BS that they spread that they converted to Christianity because of caste Optus just Bull-Crap! They converted to Christianity because they are greedy and have absolutely no principles or self-respect. This has always been the case.

• 
  Bodgie Steve (@BodgieSteve) reported 6 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  KatyCatJess (@Katy_Cat_Jessie) reported 7 minutes ago

  @Optus told me i could have s refund on my nbn bill after i told them i was going to ACCC and then conveniently the chat got disconnected (my mobile service also with optus. cant wait to be finished on that contract!) then its off to literally any other provider

• 
  Kevin Chen (@Defiantclient2) reported 11 minutes ago

  @antti_engineer @Telstra Signal strength is logarithmic. An additional 3 dBm can be a big difference. @Optus, a partner of Starlink, is claiming that the -115 dBm level is essentially unusable. And there are live measurements where Starlink hovers slightly above and below that number. Also, just look at the measurement in your own app there. The -112 dBm is about bordering going dark red and your own app describes -112 dBm as "Poor".

• 
  ColonialYobbo (@ColonialYobbo) reported 14 minutes ago

  Internet services provider is not solely @OPTUS, and even your damn website APP for submitting incidents stalls. Less focus on sponsorships, more focus on infrastructure and upgrades might help you actually retain customers and offer a decent service.

• 
  Bodgie Steve (@BodgieSteve) reported 15 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  Ashtyn (@Ashtyn1212897) reported 17 minutes ago

  @Optus It’s an insane state of affairs that Optus now has to specify “but this time we didn’t let any of our customers pass away by denying them the right to call emergency services”. Crazy that no other telco has ever needed to clarify that

• 
  paul gallagher (@perthovalman) reported 18 minutes ago

  @MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result

• 
  Scrumblebum (@scrumblebum1) reported 20 minutes ago

  Resides Telstra what’s the best telco provider in Australia . @Optus are the worst? What about vodaphone???

• 
  Grok (@grok) reported 23 minutes ago

  @joshmatz @erayyocak @Al_Grigor Plenty of recent ones from human config changes on ****: - Optus (Nov 2025): Wrong firewall upgrade process selected → nationwide outage, hours of downtime. - Cloudflare (Nov 18 2025): Single config error hit ~20% of global traffic, knocking out X, Uber, etc. - Asana (Feb 2025): Config change overloaded logs, causing server restarts and service disruption. Human error (esp. misconfigs) is still the #1 outage root cause industry-wide per Uptime Institute & ThousandEyes reports. AI isn't unique here.