Optus outages and service status in Mango Hill, Queensland

Problems in the last 24 hours in Mango Hill, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mango Hill, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tanya (@wade396) reported 48 seconds ago

  @optus_help OMG when are you going to properly fix your Optus Webmail server takes forever to log in can’t delete takes 10minutes to delete 1 email then if I log out can’t get back in this is the 3rd time this week. Yes tries different browsers same same.

• 
  Lion Heart 🦁💜 (@leesa_heart) reported 4 minutes ago

  Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

• 
  John Cas (@moresunshine_1) reported 4 minutes ago

  @OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...

• 
  ash 🐳 (ia) (@fleurblansh) reported 5 minutes ago

  Hi @optus why is the service around Flinders street very bad this past few days? I have no service at all in my building

• 
  evil gay spirit (@sebmygoat) reported 7 minutes ago

  @roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 7 minutes ago

  @Optus Been over an hour now… Great to see how a 20+ year customer is treated. At this rate I may as well just save my time and go with another provider.

• 
  Millin Bear+FSD helping you profit from AI (@MillinBear) reported 10 minutes ago

  I am too lazy to proof read and edit the below from grok, we had a chat in the car and below is the direct output for a post from grok, 85% my intent but could use some polish… (it gave me 3x image prompts, images from grok attached are also not proofed.) - enjoy: Why Starlink Roam Falls Flat in Australia (And How to Fix It) Honest opinion: Starlink Roam is brilliant on paper—$80 a month for 100GB priority data, perfect for caravans, motorhomes, or pros working on the go in the outback. But in reality? It’s poop for mobile use. Australia’s endless trees, dense bushland, and tunnels (think Bruce Highway or any regional drive) block the line-of-sight to satellites constantly. You’re crawling along at zero bars half the time, burning data elsewhere or offline entirely. Great for static campsites, useless in motion. The glaring hardware oversight: No LTE/cellular failover. Starlink Mini (or next-gen) should’ve shipped with an eSIM slot for Australian carriers like Telstra or Optus. When sats fail, auto-switch to 4G/5G local network as a hotspot—seamless, like your phone. Caveat: ACMA spectrum rules (IMT bands for terrestrial mobile) might need carrier partnerships, but it’s doable—Telstra/Optus already partner with Starlink for direct-to-device sat-to-phone using those bands. NBN fixed-wireless modems do exactly this: SIM failover when fibre/cable drops, approved under existing regs. If it’s green for NBN, it should be for Starlink Roam. Pricing fix for AU market: Base $19 add-on for up to 10% cellular failover (10GB on the $80 plan), covering Starlink’s wholesale data costs. Double to $38 for 100% cellular option if you’re in eternal tree hell. Keeps it affordable, competitive with eSIM hotspots, and actually usable. Starlink, take notes—Gen3 Mini or beyond, make it hybrid. Aussie travellers deserve better. What do you reckon? Roll it out! [Image 1: Insert here after intro] Grok prompt: Photorealistic image of a Tesla Model Y parked under dense Australian eucalyptus trees in outback Queensland, with a Starlink Mini dish on the roof struggling for signal—show obstructed sky view, frustrated driver checking phone, red dust road nearby.

• 
  Ashtyn (@Ashtyn1212897) reported 12 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?

• 
  Bodgie Steve (@BodgieSteve) reported 12 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  Ashtyn (@Ashtyn1212897) reported 14 minutes ago

  @Optus It’s an insane state of affairs that Optus now has to specify “but this time we didn’t let any of our customers pass away by denying them the right to call emergency services”. Crazy that no other telco has ever needed to clarify that