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Optus outages and service status in Holmesville, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Holmesville, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Holmesville, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Holmesville, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Holmesville, New South Wales

Latest outage, problems and issue reports in Holmesville and nearby locations:

  • MansfieldOwen
    Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • ShaneNatalie
    Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ozziewiltshire
    Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • nickintheworld
    Nick Williams (@nickintheworld) reported from Newcastle, New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • KitaandMat
    Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • SophiePearse
    Sophie Pearse (@SophiePearse) reported from Newcastle, New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • siobhan_curran
    Siobhan Curran (@siobhan_curran) reported from Newcastle, New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • ajhill_alan
    Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • michaelread1
    Michael (@michaelread1) reported from Newcastle, New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • carlagrossetti
    @carlagrossetti (@carlagrossetti) reported from Maitland, New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • tmacca_1996
    Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • siento
    K S (@siento) reported

    @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

  • hkrob
    Rob (@hkrob) reported

    @eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient

  • ali_kyteler
    Alison Kyteler (@ali_kyteler) reported

    @AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.

  • lukyydukes
    lucas (@lukyydukes) reported

    Of course the bad weather finally hits Perth when the Eagles have a run of Optus Stadium games.

  • Dunhacking
    Lady Leo (@Dunhacking) reported

    @Optus Please fix your Pay By Phone service. Three failures so far today. Rang your Enquiries number and got shunted back to Pay By Phone.

  • siento
    K S (@siento) reported

    @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

  • simplecrackers3
    Nico⁸¹ (@simplecrackers3) reported

    @SulloReport Moving it from Brisbane would kill it. There’s **** all around Optus stadium, Adelaide is boring, Sydney won’t turn up. The only option is Brisbane and Suncorp. Never been but can only imagine the buzz Caxton street has over the weekend.

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • 100poundsmuscle
    Big Daddy the 3rd (@100poundsmuscle) reported

    @bowling23 I was at the game last year , at Optus. They defended better that day. The suns still defend poorly at times. Today, they relied on their offence. North are bad defensively.. Suns are not too much better.

  • optus_help
    Optus Help (@optus_help) reported

    @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan