Optus Outage Report in Brownlow Hill, Wollondilly, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brownlow Hill, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brownlow Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (36%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Brownlow Hill, Wollondilly, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Thirlmere.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brownlow Hill, State of New South Wales
Latest outage, problems and issue reports in Brownlow Hill and nearby locations:
-
PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
-
Isaac
(@IsaacBwelsay) reported
from
Sydney, State of New South Wales
One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.
-
Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME
-
@Georgebakhos1
(@GeorgeBakhos1) reported
from
Sydney, State of New South Wales
I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with
-
Mike Green
(@michae1green) reported
from
Sydney, State of New South Wales
@optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd
-
Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
-
CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
-
elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
-
Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
-
Megan Barnes
(@Mummymegan) reported
from
Sydney, State of New South Wales
@SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail
-
Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
-
Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
-
Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
-
Peter Sinclair
(@stop4nowt) reported
from
Sydney, State of New South Wales
@Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area
-
Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
-
Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
-
Lou
(@blonde_louise) reported
from
Sydney, State of New South Wales
WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Saul Bosch 💧
(@Erica_Betz) reported
@Optus Our internet & phone went down around 2200 last nite - no human response only "Optus Assistant" by 0011 this morning so gave up.
-
Saul Bosch 💧
(@Erica_Betz) reported
@Optus As the various tests by the "experts" had not produced any result other than a promise of a call from a case manager, I found our old modem (replaced in August) and hooked it up. It worked so it seems that it was the new modem that was the issue.
-
Winton Rose
(@KarenGarrard12) reported
@OptusNewsRoom @kbrspace Kelly, I'm not sure what you know about Optus customer service but it is non-existent. I have a 92 year old neighbour in Sydney who has been without a phone service for two weeks and still nothing. Can you help?
-
Debbie Schipp
(@debbieschipp) reported
@Optus Seriously @optus you said the work would be done by nov 23. Then November 27. And today the service is the worst it’s ever been. Is it time to find another provider ??
-
William
(@WilliamTLSec) reported
Okay~ First problem with the NBN [lol, not really, it's with Optus's 4G backup modem/router] that is an actual usability issue rather than nitpick about features - why the hell did the SSID and password get reset out of nowhere!?
-
Saul Bosch 💧
(@Erica_Betz) reported
@Optus After another 90 mins of to and fro with the sales guy who finally realised he couldn't help us at 11:30 I got flicked back to tech.
-
Matthew Sutton
(@MSuttonSydney) reported
@Optus you do so well and then let it all falls apart. in the middle of a chat support "sorry end of my shift someone else will help" 20mins later nothing.
-
verydi5co
(@verydi5co) reported
@Optus Let say if i go ahead with the watch plan without the mobile service, will i still be able to use the 1gb data provided?
-
Chris Ramsay
(@cramsay1976) reported
@Optus any NBN service outages in Brisbane western suburbs? Ours has been down for quite a while and we’ve done all the usual fixes for no result.
-
Saul Bosch 💧
(@Erica_Betz) reported
@Optus Is there any hope that the support crew who answer cries for help when you have no internet or landline will ever get a clue. 5 hours on the app and had to come up with my own resolution: plug in the old modem which was replaced in August 2020