Optus

Optus Outage Report in Thirlmere, Wollondilly, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Thirlmere come from postal codes 2153.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Thirlmere, Wollondilly, State of New South Wales 02/26/2026 06:45

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Optus outage reports came from the following cities: Thirlmere and Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaThirlmere Internet
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • agelesss George Alexis (@agelesss) reported from Sydney, State of New South Wales

    Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • nbkhanal d'yer mak'er (@nbkhanal) reported from Sydney, State of New South Wales

    Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @andrewfaith @Optus They are the WORST for internet.

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • TheStaceCS Anastasios (@TheStaceCS) reported from Sydney, State of New South Wales

    @Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

  • GQuattromani Geoff Quattromani (@GQuattromani) reported from Sydney, State of New South Wales

    @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • djonlineme 💧David Johnson (@djonlineme) reported from Sydney, State of New South Wales

    @Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dwightwalker Dwight Walker (@dwightwalker) reported

    Power outage at Tamborine Mountain since 8pm for an hour and no internet access till now because cell tower was damaged for #Optus. Read ebook and listened to one MP3 I had on my Android phone

  • Markedw markedw (@Markedw) reported

    @GeoffHutchison It’s true Geoff. The problem is I let my expectations get ahead of me. You would have thought I learnt my lesson after 2015. I don’t know this feels super depressing. Not being able to be at Optus is hurting me as well.

  • Trent22504732 Trent (@Trent22504732) reported

    Optus Sport is the worst thing to happen to the Premier League. How are we stuck with Kayo and Optus sport? Lol

  • AliG4803 .\lex 🇮🇹🇦🇺 (@AliG4803) reported

    Can someone explain to me how the feature game of Optus Sports Goal Rush is the game between 11th and 14th (Chelsea vs Wolves) , instead of the game between 4th 9th (Newcastle vs Brentford) or 5th and 6th (Spurs vs Brighton). @OptusSport wtf??? Stop doing this ****.

  • Markyffekt Markyffekt (@Markyffekt) reported

    Imagine not being able to make stable enough phone call for a 1 minute conversation with your mother who is 2km away on a walk... Naah but we better go completely digital to counteract digital theft with DIGITAL ID #Optus @Optus Fix your entire network!!!

  • angelfoxblue Todd (@angelfoxblue) reported

    We've never previously had this level of trouble with @Optus - and, on those few occasions we've had issues, have had no issue getting them resolved. But this time around, it's like pulling teeth.

  • devilwaru waru 🦇 (@devilwaru) reported

    Tell me WHY @Optus refuses to acknowledge that I paid off $369.18 to pay off my iPad and insists on charging me $123.06 for the next 3 months even though I paid it off. The live chat is insanely slow and doesn’t understand that they’ve double billed me

  • bobbylosbravos Rob (@bobbylosbravos) reported

    @GillOshaughness @Optus As if @Optus doesn’t have enough customer “service” issues. Off to check my app now…

  • rick_rampal Rick Rampal Mastodon @rick_rampal23 (@rick_rampal) reported

    @IanSamuels3 That's not the NBN then, paid WiFi dongle is perhaps with a network like Telstra or Optus. I get the NBN through a private company, it is 50 Mbps and limitless downloads, for $53.50/mth. Then you can see more than WIN, I see the world load of programs.

  • EniyeAmeze Osamagbe (@EniyeAmeze) reported

    I don't support insult of any kind, but know dat u are a hypocrite & CORNfused if u frowned at d insult against Wole Soyinka & applauded dat of Obasanjo,Pa Adebanjo & Oyedepo 𝗟𝗮𝗯𝗼𝘂𝗿 𝗣𝗮𝗿𝘁𝘆 Rinu IREV Toyin Abraham Tobi Bakre Optus Datti Reddington Tinubu and APC Igbos