Optus Outage Report in Thirlmere, Wollondilly, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Thirlmere, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (21%)
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Wi-fi (8%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Sydney | Internet | |
Sydney | Wi-fi | |
Sydney | Wi-fi | |
Sydney | Internet | |
Sydney | Phone | |
Sydney | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Thirlmere, State of New South Wales
Latest outage, problems and issue reports in Thirlmere and nearby locations:
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
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Greg Williamson
(@gregmw34_greg) reported
from
Sydney, State of New South Wales
@Optus what is the problem with the cable internet in area 2122
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn Riseley
(@GlennRiseley) reported
Hi @Optus ,my #iPhone has died 🪦and the good folk at my @Apple store tell me its beyond repair. I've been advised by your customer service that I can't buy a replacement phone and continue my existing contract. I have to pay it out. Is this true? I am having trouble believing it
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GhostofYaroslavtheWise
(@LieslAnnT) reported
Optus believes it is okay for its call centre staff to ask about your private medical information @Optus Hey Optus maybe you should give the NWO plandemic crap a rest
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chloez
(@chloez3z) reported
@Optus Worse customer service ever
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Random Selector
(@RandomSelector) reported
@DifficultNerd Lol, okay Optus tech support guy.
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Paul Hodgson
(@PaulJohnHodgson) reported
Home broadband help required! We seem to have fallen through the ‘internet revolution’ cracks in our area of inner south Brisbane (2km from the GPO). For 10 years, we had adequate @Optus fibre optic cable until we were recently forced off. 1/3
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Consult a Criminal
(@consult_a_crim) reported
@Optus To get an email from Kevin Torres, sent by Bruce Dornan I am unable to reply directly to, stating #optus Bruce has finalised his investigation “detailed below” in a resolution I agreed to. NOW THAT IS A BLATENT LIE. @TelcoOmbudsman I have not agreed to any resolution with Optus.
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Ben Slater
(@MrBenSlater) reported
@Telstra I'm currently on an Optus service porting back to Telstra, I would be going for a $30 starter kit to get back onto Telstra otherwise.
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Optus
(@Optus) reported
@consult_a_crim Hi there. Sorry to hear about the experience you're having with your case. If you click the link, this will take you to your case in the My Optus App so you can advise the issue is not yet resolved. If you run into any issues doing this, please DM us - Nard
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Jye
(@dabomber60) reported
@PearlescentMoon Another option is 5G through Telstra or Optus, if they have a decent signal in the area that could be a winner, latency should be on par with FTTN, but ymmv
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Wayback Bot
(@WaybackBot) reported
Optus closing down loophole