Optus

Optus Outage Report in Thirlmere, Wollondilly, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Thirlmere, Wollondilly, State of New South Wales 05/08/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Sarah, the last message was from Optus. So you do not know internally what is broken

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.

  • Harmanj99145603 Sardaar_huni (@Harmanj99145603) reported from Sydney, State of New South Wales

    Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.

  • Costaki__ Costaki (@Costaki__) reported from Sydney, State of New South Wales

    Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.

  • Dean_Nye Dean Nye (@Dean_Nye) reported from Sydney, State of New South Wales

    So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.

  • bigyahu alan “Ally Of The Oppressive Matriarchy” jones* (@bigyahu) reported from Sydney, State of New South Wales

    @simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • PezLP Pez (@PezLP) reported from Sydney, State of New South Wales

    So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.

  • Nickey_is_Bored Nickey is Bored(Phoenitefire) (@Nickey_is_Bored) reported from Sydney, State of New South Wales

    @PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy

  • alanwedesweiler Alan Wedesweiler (@alanwedesweiler) reported from Sydney, State of New South Wales

    @Optus Thanks for the message Jono. But I find it quite strange that a company whose net worth in 2019 rose 13 per cent to $S3.9 billion can’t or won’t tell me when a $1500ish phone is arriving and takes over 14 days to “understand” an incident.

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!

  • Tegan_Writes 𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜 (@Tegan_Writes) reported from Sydney, State of New South Wales

    @tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers

  • Gamer_Blak3 Blakey (@Gamer_Blak3) reported from Sydney, State of New South Wales

    @Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • aileen_crofts Aileen Crofts (@aileen_crofts) reported

    @ShiannonC optus needs to cime back to Australia ....its been going down hill for yrs... Telstra is winning people back by bringing services back to Australia and employing Australians

  • MsAzraelAbaddon 🍋🐝Lemon of Death and Destruction (@MsAzraelAbaddon) reported

    @Telstra Optus hasn't got any of my documents stored so I'll stay with that plan even tho it's bad value only 20gb data for 65 dollars, I don't want to give my Id to anyone in light of what's happening

  • NiKKi_E13 Nikki (@NiKKi_E13) reported

    @Nick56412479 I’m disappointed to hear this. Optus helped me through a period of homelessness and I’ve always been so thankful for the service they’ve provided us. I almost signed up for a new phone the day before I heard of this breach.

  • brettjmb brettjmb (@brettjmb) reported

    @Jeremy_Kirk so do you KNOW that names of the ppl on the10200 list? if so are you going to inform optus or the government so they can inform any us poor souls on that list?

  • arls68 Arls (@arls68) reported

    @EthanBowmannn @Jeremy_Kirk Looks like they won’t have to pay anything. Damage to Optus and those whose data was released is done but they no longer want a ransom

  • _Carlton___ Carlton (@_Carlton___) reported

    Optus admits that appointing Gladys Berejiklian’s boyfriend as data security manager was a bad idea.

  • RupertsConscie1 Rupert's Conscience (@RupertsConscie1) reported

    @RonniSalt @Optus Optus has always been badly run. I was a customer years ago. The person I called to complain about numerous issues was unhelpful and basically told me to leave and go to Telstra. So I did.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @Maurice96987074 Hi Maurice, ID Support NSW is working with Optus to support customers whose NSW government-issued credentials may have been impacted. Customers who may have been affected and need to replace documents can call the ID Support NSW team on 1800 001 040 - Mon to Fri (9am to 5pm).

  • ScottsBotsAus The Bots (@ScottsBotsAus) reported

    @6NewsAU @Leo_Puglisi6 Sounds to me like Optus paid up with a caveat that the hacker needed to: 1. Deny Optus ever paid. 2. Delete the data. 3. Apologise and say hacking is bad.

  • Brisbane4000 Capital (@Brisbane4000) reported

    @Qldaah Questons to ease Optus customers: Data deleted? Ransom paid? Paul O'Sullivan CEO again? IT security overhaul plan? New customer data policy?