Optus Outage Report in Buxton, Wollondilly, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Optus
Optus is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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@gigi1023
(@gigi10232) reported
@Optus NBN wifi has been operating at a snails pace (or no pace at all) since about 11 this morning, both 2.4 and 5GHz, checked address but no reported outages.. can you help?
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William Newman-Graves
(@billygraveslfc) reported
@Optus any chance that I can get onshore support about reversing a payment that I was told via your offshore support (sic) it wouldn't be coming out of my bank? Absolute shambles of a Telecom service.
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abhishek bhardwaj
(@abhishek_bhard1) reported
@MeraMmanikya @Optus I had the similar issue with @optus so ended up changing the provider. Still paid the penalty charges for the sim only plan but at least they waived half of it. Hope it gets sorted for you.
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William Newman-Graves
(@billygraveslfc) reported
@sir_alex52 @Optus They're a joke. The online help stats with how is your day going, while I help you I will do a health check on your account.....I don't need a health check, I need someone honest, reliable and able to help. Can't wait to transfer to another telco
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dante's inferno
(@luciejones78) reported
@Optus posted on a Facebook group about how bad optus is and someone who lives near by at Bardon said that a optus worker told them that they could cancel their optus plans at any time with no fees or charges as they know that optus coverage in this side of town is so terrible
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Laird of Chateau Quang
(@ChateauQuang) reported
@allisonBeDemure @GrogsGamut I'm with Moose Mobile, which is an MVNO selling Optus 4G LTE. Coverage with Optus thru Central West, Hay Plain, Broken Hill area good. Spouse on Belong (Telstra's MVNO reselling part of their network - same service as Aldi - meh). BH to Balranald, she had some service, me none.
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dante's inferno
(@luciejones78) reported
@Optus Phone has either one or two bars - permanently. So it’s really really slow.doesn’t happen when I go other side of town- my phone works fine elsewhere .slow or non existent internet on my phone and in my wifi modem the 4G Huawei one - it’s been like this for about 2 months
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Victoria Clout
(@DrVictoriaClout) reported
@AjaanMark I agree - Optus Wi-Fi has been very slow this week. I was considering resetting my modem in case that was the problem.
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William Newman-Graves
(@billygraveslfc) reported
@Optus DM sent. Seriously the customer service from your call centre is terrible
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Alex D'Alessandro
(@sir_alex52) reported
@billygraveslfc @Optus Mate, you have no idea. I was without internet for 48 days a few years ago after a scheduled NBN service. I have 6 modems in boxes at home because all they wanted to do was send me one that "hopefully worked." It didn't take a genius to work out it was the street node failing.