Optus outages and service status in Buxton, New South Wales

Problems in the last 24 hours in Buxton, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Buxton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  glitch_sun (@glitchsun_) reported 3 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Art Pepper Jr. (@amg3200) reported 3 minutes ago

  @whoisDarkPrince Man I hope we can make it to Kyoto. I felt like such an idiot without mobile internet but just assumed Optus would work there. The culture is Japan is just so much better than the West!!!

• 
  Con! (@c0n_AU) reported 3 minutes ago

  @electricfuture5 Good charger. WiFi would help because there’s piss poor Optus coverage making use of the Tesla or Kia apps hard.

• 
  neyssi (@PraveenRaj91110) reported 7 minutes ago

  @PrakharCSKian @Goatlism I think it was final day , WACA know for these dry pitches and there was heatwave so the pitch developed cracks,now there is no problem cuz they shifted to optus

• 
  Tano (@BalladOfGaetano) reported 7 minutes ago

  @TheRagingMackem I was with Optus for 10 years but only because I worked there. I've had far fewer issues with Vodafone.

• 
  Jayden (@Ballzzzz16) reported 8 minutes ago

  @Telstra @Optus Kingsfield in sunbury 3429, they confirmed a 4g and 5g outage and have no idea know when it will be fixed

• 
  Michael Ellis (@michaelje) reported 8 minutes ago

  @Teh_Jkr @Optus The more data is irrelevant. You cost more to service, they have to put prices up

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  /. Gwynne (@gwynne007) reported 11 minutes ago

  @Trev__Says @susan_taylor07 @cjoye None of them would have been profit making assets. Telstra would have been a big slow behemoth that got pants’d by Optus and Vodafone. Our gas wouldn’t have been developed - it took 15 years from sale to production. And we would have been paying huge amounts of interest.

• 
  Mimama 🐕🐝🦋🦉 (@BConn39) reported 13 minutes ago

  @ProudLeftyHatr @AustralianCelt @SkyNewsAust Petal, those flights have been checked and passed by the parliamentary office. She had other flights booked, they were cancelled as Wells dealt with the Optus fall out. Last minute flights were secured. Acting like this has never happened before is just pathetic. Born yesterday?