Optus outages and service status in Canberra, ACT
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optus Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, ACTNothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Tim Shaw (@TimShawTweets) reported from Canberra, ACT@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC
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Gillian Smith (@sweetgilly) reported from Canberra, ACTWell @Optus no service after act storms last night…what are you doing about it?!
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Sandra O'Malley (@sandraom) reported from Canberra, ACT@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.
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Simon Chan (@simoncha_n) reported from Canberra, ACT@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
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50ShadesofJay (@JayJayK75) reported from Canberra, ACT@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
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Marko (@AusLoafer) reported from Canberra, ACTDamn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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Simon Chan (@simoncha_n) reported from Canberra, ACT@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.
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Jamien Rees (@voroguecp) reported from Canberra, ACTYou just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.
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Gillian Smith (@sweetgilly) reported from Canberra, ACT@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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Phoebe #Raiders4Life (@P_Glo) reported from Canberra, ACT@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
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Liz Darvill (@LizDolphinfluff) reported from Canberra, ACT@djp1974 I feel you - being similarly blighted on the Optus network
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Andy Marsh (@stillupsocut) reported from Canberra, ACT@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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Christopher Anderson (@candersonAAS) reported from Canberra, ACTI am an @Optus customer. I have had no proactive communication from the company yet found out this morning that my debit card has been subject to fraud. Coincidence or #OptusHack ?
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Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, ACTSo, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, ACT@joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?
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Sandra O'Malley (@sandraom) reported from Canberra, ACTWhy am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.
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Steve Smith (@Tikkaspecial) reported from Canberra, ACT@Optus NBN down this morning. Website reports no issues at 2911.
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Col Copeland (@Colincopeland2) reported from Canberra, ACT@Optus is there any problems with the network in the ACT. Its very, very slow tonight
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Sandra O'Malley (@sandraom) reported from Canberra, ACTWay to wreck a Sunday, try to contact @Optus to fix their substandard offering.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.
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Miss Igraine (@MissIgraine) reportedI really rate my experience working for a serviced office, what feels like a lifetime ago. I was a senior EA promoted to a virtual office manager. We had to learn some fundamental IT troubleshooting as we were our own ISP (using the Optus network).
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M (@imboudee) reported@beeradmoore @robb_j_m Also, Optus have $10 for 30GB at the moment but will slow you down to 1.5 mbit when limit reached.
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JeffHead (@JeffHeadSC) reported@FPLBeggzySC @Scobey__ @j1trey Oh yeah for sure, I would never suggest a player could take Dale's roller-coaster spot from him. Just that Jordy can sometimes go missing after a quarter or two, but more often than not he delivers. Also goes bananas at Optus, and has 9 more games there this year.
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lina ✂️ ******* AVATAR DEPARTMENT (@ambessasabs) reportedlove paying for data when i’m in the ******* capital city and cant ******* use google i love you optus really great service for your ******* customers and let’s not act like my home wifi is any better
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evil gay spirit (@sebmygoat) reported@roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN
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Lizzie Bennett (@SylviaP44364) reported.@Optus I was told my phone I ordered with you would be delivered Wednesday, waited all day, no advice. Still waiting, no help from StarTrack or Optus ….bah!
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John Cas (@moresunshine_1) reported@OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...
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Mike (@stocksworldbull) reported@TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.
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Cal (@Cal_UpTheTigs) reported@smd_donald Richmond beat West coast by 40 at optus late last season. Neither result is a reliable indicator of where they're at because they both suck. Teams go through good and terrible patches, especially when they're as bad as these 2 teams are.