Optus outages and service status in Canberra, ACT
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
-
50ShadesofJay (@JayJayK75) reported from Canberra, ACT@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
-
Sandra O'Malley (@sandraom) reported from Canberra, ACTWay to wreck a Sunday, try to contact @Optus to fix their substandard offering.
-
Simon Chan (@simoncha_n) reported from Canberra, ACT@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
-
Andrew Christian (@GGL_Drew) reported from Queanbeyan, New South WalesJust spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
-
Steve Smith (@Tikkaspecial) reported from Canberra, ACT@Optus NBN down this morning. Website reports no issues at 2911.
-
Gillian Smith (@sweetgilly) reported from Canberra, ACTWell @Optus no service after act storms last night…what are you doing about it?!
-
Tim Shaw (@TimShawTweets) reported from Canberra, ACT@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC
-
Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, ACTNothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
-
Jamien Rees (@voroguecp) reported from Canberra, ACTYou just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.
-
Col Copeland (@Colincopeland2) reported from Canberra, ACT@Optus is there any problems with the network in the ACT. Its very, very slow tonight
-
Sandra O'Malley (@sandraom) reported from Canberra, ACTWhy am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.
-
Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, ACT@joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?
-
Liz Darvill (@LizDolphinfluff) reported from Canberra, ACT@djp1974 I feel you - being similarly blighted on the Optus network
-
🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
-
Leon Ha (@Fabulous_Red) reported from Canberra, ACTI do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
-
-
Marko (@AusLoafer) reported from Canberra, ACTDamn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
-
Gillian Smith (@sweetgilly) reported from Canberra, ACT@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
-
Jessicah Mullins (@JesMullins) reported from Canberra, ACTA week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
-
Andy Marsh (@stillupsocut) reported from Canberra, ACT@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
rob2511 (@KymRob25112) reportedI need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.
-
Stewie (@stewiexgreen) reported@Optus My current internet sometimes struggles to stream video. Giving me worse internet for cheaper doesn’t sound like a great solution.
-
Kamui (@SgtReapR) reported@Optus @Teh_Jkr Don’t be loyal anymore. You get nothing for being loyal, swap providers every chance you get. They all treat new customers way better than anyone long term. You could ring them and tell them you’re leaving but that’s a lot of effort that they don’t deserve.
-
AL (@asewell6) reported@Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.
-
Lasan (@LasanKH8) reported@Teh_Jkr @Optus Optus is the worst service provider. I switched to spintel. 3x cheaper , same network.
-
Vivienne Pearson (@VivienneWriter) reported@Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decades👋
-
Spag Bol Boy🍝 (@blu_boys) reported@sueytweets @lainie_york I might pop in to Optus to get a new one but it’s not on the top of my to do list. Apple purposely do this when a contract is finished slow the phone down and battery too.
-
FreoLou⚓🤘🛫⚖️ (@FreoLou) reported@freopics_ If you can afford it, book flights now that you can get a refund or a credit voucher for as it guarantees more travel in 2027 hehe. But, otherwise it will be great here. Down in Freo or at Optus or with friends.
-
Main Roads WA (@Perth_Traffic) reportedBEHIND THE SCENES Before, during and after every AFL match at Optus Stadium, the Main Roads’ events team work with many stakeholders to provide a safe passage for vehicle and foot traffic to and from the game. They do this by closing off certain roads, checking in with traffic management, the Real Time Traffic Operations Centre and the stadium events team to make sure all elements are in place and ready to play their part. If there are any issues that occur, they are first to reach out on communication channels to make sure it’s handled effectively and efficiently. Even down to the pointy end making sure no unauthorised vehicles are parked near areas that will affect the flow. #perthtraffic #optusstadium
-
Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported@DAM01983 @Optus Haveing the same problem they need to fix all their services I barely have phone coverage at all anywhere it just cuts down and says no service and the Internet is ridiculous dropping out all the time they find people up they can't maintain a service