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Optus Outage Report in Canberra, ACT

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Canberra, ACT

The most recent Optus outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 1 month ago
Canberra Wi-fi 2 months ago
Canberra E-mail 2 months ago
Canberra Phone 4 months ago
Canberra Internet 4 months ago
Canberra Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • TimShawTweets
    Tim Shaw (@TimShawTweets) reported from Canberra, ACT

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    @Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

  • JayJayK75
    50ShadesofJay (@JayJayK75) reported from Canberra, ACT

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.

  • refjess
    Jess the Referee (@refjess) reported from Canberra, ACT

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • AmandaWorldwide
    Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, ACT

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • Tikkaspecial
    Steve Smith (@Tikkaspecial) reported from Canberra, ACT

    @Optus NBN down this morning. Website reports no issues at 2911.

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • JesMullins
    Jessicah Mullins (@JesMullins) reported from Canberra, ACT

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • voroguecp
    Jamien Rees (@voroguecp) reported from Canberra, ACT

    You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

  • Colincopeland2
    Col Copeland (@Colincopeland2) reported from Canberra, ACT

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • stillupsocut
    Andy Marsh (@stillupsocut) reported from Canberra, ACT

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • AusLoafer
    Marko (@AusLoafer) reported from Canberra, ACT

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • P_Glo
    Phoebe #Raiders4Life (@P_Glo) reported from Canberra, ACT

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • GGL_Drew
    Andrew Christian (@GGL_Drew) reported from Queanbeyan, New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • Fabulous_Red
    Leon Ha (@Fabulous_Red) reported from Canberra, ACT

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • sweetgilly
    Gillian Smith (@sweetgilly) reported from Canberra, ACT

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • mariekringxx
    ♛Ƙring (@mariekringxx) reported from Canberra, ACT

    hello @Optus i am network-less atm what happened

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mySMtips
    Tim Williams (@mySMtips) reported

    @dodo How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

  • BigShotJason
    Jason Bowers (@BigShotJason) reported

    Hey @Optus and @MastercardAU your Digital ID onboarding is straight up terrible. It’s rejected my genuinely valid US passport like 7 times. I’m just trying to buy an eSIM for my visit, why is it so difficult? @Australia

  • kimbstruck
    Kim (@kimbstruck) reported

    trying to set up a conference call - but @Optus hung up on them after keeping them waiting ages. @Optus assured an email would be sent to fix it, but in news that will surprise nobody, least of all me and my daughter, it’s still in limbo.

  • ellemallett
    Elle Mallett and Fergus (@ellemallett) reported

    @Optus @Melbourne_Sun Having some problems in the Adelaide hills

  • Melbourne_Sun
    Dr Sunny Jassal (@Melbourne_Sun) reported

    @Optus I’ve noticed of late, quite patchy network coverage, even in busy areas inc. Sydney cbd. Any changes we should be aware of?

  • TomMarven
    Tom (@TomMarven) reported

    @REDMEN_7 @ZachBest_ @ClutchJM i definitely would never use one but i have also heard that optus is very gooad as allegedly it shows all the pl games in the season, but what would i know

  • NeeceWulf
    Neece Lone Wulf (@NeeceWulf) reported

    @sunriseon7 @Optus Tower at Rosemeadow NSW has been worked on for for over a year and half and drops signal daily

  • BigShotJason
    Jason Bowers (@BigShotJason) reported

    @Optus I. CAN’T. SETUP. SERVICE. WITHOUT. YOUR. APP. RECOGNIZING. MY. VALID. PASSPORT.

  • kimbstruck
    Kim (@kimbstruck) reported

    @AyleneinNZ @Optus @kbrspace Thank you, it’s a full on fuxache. Less time with cute animal ads and leaving peoples’ data at bus stops, more time providing a service people pay for.

  • Annette86972326
    Minister for Teas (@Annette86972326) reported

    @Anthony_Klan It's it good news or bad news? Was it her idea to let all our accounts get hacked? Not with optus after the hack. 20+ years of loyalty and they couldn't work out a deal for a phone. And i paid a year in advance too