Optus outages and service status in Canberra, ACT
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Sep 7, 9:14 AM GMT+10.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Canberra come from postal codes 2600 and 2605 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canberra, ACT
The most recent Optus outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Phone | 7 days ago |
|
Canberra
|
Internet | 19 days ago |
|
Canberra
|
Internet | 7 months ago |
|
Canberra
|
Wi-fi | 7 months ago |
|
Canberra
|
7 months ago | |
|
Canberra
|
Phone | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
-
Tim Shaw (@TimShawTweets) reported from Canberra, ACT@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC
-
Phoebe #Raiders4Life (@P_Glo) reported from Canberra, ACT@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
-
Gillian Smith (@sweetgilly) reported from Canberra, ACTWell @Optus no service after act storms last night…what are you doing about it?!
-
Gillian Smith (@sweetgilly) reported from Canberra, ACT@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
-
Andrew Christian (@GGL_Drew) reported from Queanbeyan, New South WalesJust spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
-
Christopher Anderson (@candersonAAS) reported from Canberra, ACTI am an @Optus customer. I have had no proactive communication from the company yet found out this morning that my debit card has been subject to fraud. Coincidence or #OptusHack ?
-
-
Jessicah Mullins (@JesMullins) reported from Canberra, ACTA week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
-
Col Copeland (@Colincopeland2) reported from Canberra, ACT@Optus is there any problems with the network in the ACT. Its very, very slow tonight
-
Sandra O'Malley (@sandraom) reported from Canberra, ACTWay to wreck a Sunday, try to contact @Optus to fix their substandard offering.
-
Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, ACTSo, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
-
🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
-
Steve Smith (@Tikkaspecial) reported from Canberra, ACT@Optus NBN down this morning. Website reports no issues at 2911.
-
Leon Ha (@Fabulous_Red) reported from Canberra, ACTI do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
-
Jess the Referee (@refjess) reported from Canberra, ACT@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
-
Michael (@miksta85) reported from Canberra, ACT@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.
-
Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, ACT@joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?
-
Andy Marsh (@stillupsocut) reported from Canberra, ACT@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
-
Sandra O'Malley (@sandraom) reported from Canberra, ACTWhy am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.
-
Marko (@AusLoafer) reported from Canberra, ACTDamn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
MAGA OZ (@magaozREAL) reported@FrankWCE1992 @kanecornes Are you ****** retarded? We share a home ground with 5 other clubs you spastic. Zero neutrality in it when we play hawthorn or Richmond (even though they are **** at the moment). We would win MORE games as an average team if we had an Optus Stadium advantage.
-
PredPicks (@PrdPicks) reportedFree Tip #8 Record 5-2 With AFL starting tommorow this is the best time to join our discord. Caleb Serong o26.5 $1.83 sb 1.5u Caleb Serong averages 34 disposals per game in finals. Serong has a great matchup where Hawthorn ranks 5th worst in defending inside Mids. Serong will have no attention this game and when u consider that and a minimum of 70% TOG he averages 27.6 disposals per game at Optus , when u consider the soft matchup he averages 30.5 disposals per game
-
Tassie Explorer (@TasExplorer7000) reported@Zlunks @DavePaul__ @SBSNews Or it goes to a subscription service and you have to pay to watch. Remember when Optus shared the rights with SBS?
-
Mian Ijaz Rabbani (@ijaz2021) reportedAustralia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia. @aamir_ibrahim01
-
Zecoshi🛡️ (@Zecoshi) reportedOk hackers use it to grab some BTC using complex reasoning and here I am arguing with ai for being stupid and building a page and not checking its own form code, what the heck are hackers using as no way could my agent do complex and that’s Optus 5 on max lmao @AnthropicAI sort you **** out pronto before everyone moves to codex
-
ai_sports_predictions (@AISportPredicts) reported3/ Fremantle v Hawthorn, first qualifying final, Optus Stadium, Thursday 18:10 AWST. Both survive a loss via the double chance, so desperation is not the input. Venue is: Hawthorn has never played a final at Optus.
-
Daniel Porta (@therealdporta) reported@archerroberts9 This is where it sucks for an interstate team. They have to do it outside their home ground. If the granny was at Optus, then freo is 75%+. Coz it's at the G they are 50%. Swans, lions, hawks 15% each.
-
Jason Anders (@Jet_Anders) reported@Optus @OptusNewsRoom @Optus I also have been experiencing problems with apps loading despite having 4G.
-
Optus Help (@optus_help) reported@tazmancblue Hi Paul, I'm sorry to hear you're having trouble trying to Message us over the My Optus app. We haven't received any reports or are aware of any issues that could be affecting the My Optus app at this stage. So that we can investigate this issue further, could you kindly send us a DM with more information? -Nic
-
Optus (@Optus) reportedThank you for contacting us and highlighting this issue. I'm sorry to learn that you're having trouble activating your service. If you can find someone to share their hotspot with you or access free Wi-Fi, you can download the Optus App to resolve this. If that's not feasible, an Optus representative will be available in-store to help you sort this out. - Robyn