Optus outages and service status in Canberra, ACT
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Optus
Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Optus Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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Col Copeland (@Colincopeland2) reported from Canberra, ACT@Optus is there any problems with the network in the ACT. Its very, very slow tonight
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Jamien Rees (@voroguecp) reported from Canberra, ACTYou just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.
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Sandra O'Malley (@sandraom) reported from Canberra, ACTWay to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Marko (@AusLoafer) reported from Canberra, ACTDamn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Steve Smith (@Tikkaspecial) reported from Canberra, ACT@Optus NBN down this morning. Website reports no issues at 2911.
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Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, ACT@joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?
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Liz Darvill (@LizDolphinfluff) reported from Canberra, ACT@djp1974 I feel you - being similarly blighted on the Optus network
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Tim Shaw (@TimShawTweets) reported from Canberra, ACT@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC
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Christopher Anderson (@candersonAAS) reported from Canberra, ACTI am an @Optus customer. I have had no proactive communication from the company yet found out this morning that my debit card has been subject to fraud. Coincidence or #OptusHack ?
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Leon Ha (@Fabulous_Red) reported from Canberra, ACTI do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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Jessicah Mullins (@JesMullins) reported from Canberra, ACTA week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Sandra O'Malley (@sandraom) reported from Canberra, ACT@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.
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Simon Chan (@simoncha_n) reported from Canberra, ACT@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
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Andrew Christian (@GGL_Drew) reported from Queanbeyan, New South WalesJust spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Sandra O'Malley (@sandraom) reported from Canberra, ACT@Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.
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Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, ACTNothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Jess the Referee (@refjess) reported from Canberra, ACT@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Gillian Smith (@sweetgilly) reported from Canberra, ACT@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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kane (@kanethesaint) reported@eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.
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The Waalitj Nest 🦅 (@reidallaboutit9) reported@sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus
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Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reportedThank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.
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Nico⁸¹ (@simplecrackers3) reported@SulloReport Moving it from Brisbane would kill it. There’s **** all around Optus stadium, Adelaide is boring, Sydney won’t turn up. The only option is Brisbane and Suncorp. Never been but can only imagine the buzz Caxton street has over the weekend.
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yeah, naa (@yeah_naa_maybe) reported@NBN_Australia internet down for 20 hours in east subs of sydney. WTF no updates, silence. what the hell is going on. @Optus @optus_help
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FreoLou⚓🤘🛫⚖️ (@FreoLou) reported@freopics_ If you can afford it, book flights now that you can get a refund or a credit voucher for as it guarantees more travel in 2027 hehe. But, otherwise it will be great here. Down in Freo or at Optus or with friends.
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Eddy ≅ (@e6dym) reported@Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.
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Robert SpeedBird (@SpeedBirdEU) reported@AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.
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Hugo (@Chilka_) reportedI wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.
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The Darklord (@TheDarklord76) reported@nachovonbaron @Optus Holy crap what? 🤯