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Optus outages and service status in Canberra, ACT

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  • Optus generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    @Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

  • voroguecp
    Jamien Rees (@voroguecp) reported from Canberra, ACT

    You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

  • GGL_Drew
    Andrew Christian (@GGL_Drew) reported from Queanbeyan, New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • _manin_black_
    Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, ACT

    @joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?

  • AusLoafer
    Marko (@AusLoafer) reported from Canberra, ACT

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • refjess
    Jess the Referee (@refjess) reported from Canberra, ACT

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • thesiswhisperer
    Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, ACT

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • Colincopeland2
    Col Copeland (@Colincopeland2) reported from Canberra, ACT

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • sweetgilly
    Gillian Smith (@sweetgilly) reported from Canberra, ACT

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • mariekringxx
    ♛Ƙring (@mariekringxx) reported from Canberra, ACT

    hello @Optus i am network-less atm what happened

  • JesMullins
    Jessicah Mullins (@JesMullins) reported from Canberra, ACT

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.

  • simoncha_n
    Simon Chan (@simoncha_n) reported from Canberra, ACT

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • Fabulous_Red
    Leon Ha (@Fabulous_Red) reported from Canberra, ACT

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • Tikkaspecial
    Steve Smith (@Tikkaspecial) reported from Canberra, ACT

    @Optus NBN down this morning. Website reports no issues at 2911.

  • simoncha_n
    Simon Chan (@simoncha_n) reported from Canberra, ACT

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • LizDolphinfluff
    Liz Darvill (@LizDolphinfluff) reported from Canberra, ACT

    @djp1974 I feel you - being similarly blighted on the Optus network

  • TimShawTweets
    Tim Shaw (@TimShawTweets) reported from Canberra, ACT

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dabatsau
    Paddy (@Dabatsau) reported

    @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

  • anupelectro
    Anoop Z (@anupelectro) reported

    @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

  • MoJalloh
    Mo Jalloh (@MoJalloh) reported

    Origin Energy just had 900,000 customers' data breached, joining Optus, Medibank, Qantas and DP World. We treat each as a one-off. A pattern this long stops being bad luck and starts being the cost of collecting data you can't protect. #CyberSecurity #DataBreach

  • montrosegraham
    Lucy Graham (@montrosegraham) reported

    @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

  • feedthecath
    cat 🧡🇵🇸 (@feedthecath) reported

    @Azstro2 @AJG_87 his decision to put murdock on whitfield (noting some bad umpiring in favour of west coast too) led to them beating gws at optus lol he’s not doing nothing

  • Hugh_96
    Hugh_96 (@Hugh_96) reported

    @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

  • endearinglwt
    tahlia (@endearinglwt) reported

    why ******** did optus charge my phone bill TWICE

  • BrianJArbuckle
    #ForeverFreo (@BrianJArbuckle) reported

    @karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine

  • brendan_kelly9
    Brendan Kelly (@brendan_kelly9) reported

    @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

  • ross_vallance
    Ross Vallance (@ross_vallance) reported

    @blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.