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Optus outages and service status in Queanbeyan, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Queanbeyan, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Queanbeyan, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queanbeyan, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Queanbeyan, New South Wales

Latest outage, problems and issue reports in Queanbeyan and nearby locations:

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • P_Glo
    Phoebe #Raiders4Life (@P_Glo) reported from Canberra, ACT

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • refjess
    Jess the Referee (@refjess) reported from Canberra, ACT

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • GGL_Drew
    Andrew Christian (@GGL_Drew) reported from Queanbeyan, New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • Colincopeland2
    Col Copeland (@Colincopeland2) reported from Canberra, ACT

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • stillupsocut
    Andy Marsh (@stillupsocut) reported from Canberra, ACT

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • simoncha_n
    Simon Chan (@simoncha_n) reported from Canberra, ACT

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.

  • Tikkaspecial
    Steve Smith (@Tikkaspecial) reported from Canberra, ACT

    @Optus NBN down this morning. Website reports no issues at 2911.

  • sweetgilly
    Gillian Smith (@sweetgilly) reported from Canberra, ACT

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • _manin_black_
    Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, ACT

    @joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?

  • Fabulous_Red
    Leon Ha (@Fabulous_Red) reported from Canberra, ACT

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • JesMullins
    Jessicah Mullins (@JesMullins) reported from Canberra, ACT

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • TimShawTweets
    Tim Shaw (@TimShawTweets) reported from Canberra, ACT

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • LizDolphinfluff
    Liz Darvill (@LizDolphinfluff) reported from Canberra, ACT

    @djp1974 I feel you - being similarly blighted on the Optus network

  • simoncha_n
    Simon Chan (@simoncha_n) reported from Canberra, ACT

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    @Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

  • miksta85
    Michael (@miksta85) reported from Canberra, ACT

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • AmandaWorldwide
    Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, ACT

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • WayneReardon
    Wayne Reardon (@WayneReardon) reported

    @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

  • jaysoofficial23
    GoTimeAFL (@jaysoofficial23) reported

    @feedthecath Cats have a different game plan and usually start the season poor. Reckon we can beat yahs again but at Optus.

  • FootyRhino
    Ryan Daniels (@FootyRhino) reported

    The AFL and Optus Stadium are investigating an incident involving Reuben Ginbey and a lemon. It was thrown from the crowd at Optus Stadium at the end of last Sunday’s clash between @WestCoastEagles and @essendonfc. The lemon struck Ginbey, who was unharmed, but obviously fans throwing objects - citrus or otherwise - at players is a concern. 🍋 The culprit is yet to be identified, but will likely face a ban.

  • akses_0x00
    ɐʞsǝs (@akses_0x00) reported

    @levied @Optus @Starlink I had the same issue several years ago now, if they're still doing this ****** tactic it might be worth lodging a complaint with the ombudsman.

  • aliciagjones
    AliciaGJ 🖤🤍 (@aliciagjones) reported

    Is @Optus internet the worst on the planet?!!!

  • joshatticus
    JoshAtticus (@joshatticus) reported

    @itsiclassic Waaaaaay harder, my Galaxy S21+ died after I tried replacing the battery myself, and my carrier Optus made it hell to replace my eSIM, I had to wait in a store for 2 hours, and the store couldn't even do anything so they just let me borrow their store phone to call support 😭

  • MikeCarlton01
    Mike Carlton (@MikeCarlton01) reported

    And they’re all the same. It’s almost a rule that the bigger they are the worse they are. Telstra, Optus, Qantas, the big banks, Coles, Woolworths. All run by wildly overpaid ‘chief executives’ who would rather wrestle crocodiles than actually encounter a customer. **** ‘em all.

  • realrohbags
    Roh 🇦🇺 📡 💻 (@realrohbags) reported

    @Rusken__ @Teh_Jkr @Optus Prepaid is just as bad! The cheapest prepaid sim on Belong is now $34, there are no $10 p/m plans anymore.

  • GandhiSreyansh
    Sreyansh Gandhi (@GandhiSreyansh) reported

    @Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap

  • PeterJColbert
    Peter Colbert (@PeterJColbert) reported

    @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.