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Optus outages and service status in Queanbeyan, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Queanbeyan, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Queanbeyan, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queanbeyan, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Queanbeyan, New South Wales

Latest outage, problems and issue reports in Queanbeyan and nearby locations:

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • _manin_black_
    Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, ACT

    @joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?

  • GGL_Drew
    Andrew Christian (@GGL_Drew) reported from Queanbeyan, New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • LizDolphinfluff
    Liz Darvill (@LizDolphinfluff) reported from Canberra, ACT

    @djp1974 I feel you - being similarly blighted on the Optus network

  • mariekringxx
    ♛Ƙring (@mariekringxx) reported from Canberra, ACT

    hello @Optus i am network-less atm what happened

  • TimShawTweets
    Tim Shaw (@TimShawTweets) reported from Canberra, ACT

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • simoncha_n
    Simon Chan (@simoncha_n) reported from Canberra, ACT

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • JesMullins
    Jessicah Mullins (@JesMullins) reported from Canberra, ACT

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • AusLoafer
    Marko (@AusLoafer) reported from Canberra, ACT

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • P_Glo
    Phoebe #Raiders4Life (@P_Glo) reported from Canberra, ACT

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • AmandaWorldwide
    Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, ACT

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • JayJayK75
    50ShadesofJay (@JayJayK75) reported from Canberra, ACT

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • refjess
    Jess the Referee (@refjess) reported from Canberra, ACT

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • Fabulous_Red
    Leon Ha (@Fabulous_Red) reported from Canberra, ACT

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • miksta85
    Michael (@miksta85) reported from Canberra, ACT

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • stillupsocut
    Andy Marsh (@stillupsocut) reported from Canberra, ACT

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • simoncha_n
    Simon Chan (@simoncha_n) reported from Canberra, ACT

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • sandraom
    Sandra O'Malley (@sandraom) reported from Canberra, ACT

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • candersonAAS
    Christopher Anderson (@candersonAAS) reported from Canberra, ACT

    I am an @Optus customer. I have had no proactive communication from the company yet found out this morning that my debit card has been subject to fraud. Coincidence or #OptusHack ?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lyndall19414
    Lyndall Robertson (@lyndall19414) reported

    @L_AWalker AFTER THE OPTUS FAILURE AND PEOPLE DIED BECAUSE NO ONE REALISED 000 WASNT WORKING ITS TESTAMENT SARAH IS THE ONLY ONE WITH COMMON SENSE IDIOT LABOR TRYING TO MAKE THIS WORSE THAN AUSTRALIANS DYING UNNECESSARILY THANK YOU SARAH

  • MissIgraine
    Miss Igraine (@MissIgraine) reported

    @clarkes signing that deal last year for tpg to operate over Optus networks in regional areas. So that's good. We need to come up with a way for network failovers when these incidents happen. But it's tricky... if the biggest operator goes down, how would this work in practice.

  • JH_Otway_Ranges
    John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported

    @FranMooMoo I use Optus 5G on my phone with 500gb of data and that feeds my computers indoors, TV etc and it is super fast, up to 350mbs. only problem is they have stuff all 5G towers and most are still 4G only, they just wont upgrade them, I'm in a good area with a good signal.

  • SadzysSingles
    SadzysSingles (@SadzysSingles) reported

    @DelloPicks Worth noting he has only missed 14 at Optus once this season as is, which was probably a career worst game.

  • Ironman_peter
    Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported

    @7NewsBrisbane Why doesn’t 000 have an alternative number as a backup run by? Maybe Optus or Tpg or Vodafone? How does a company or a business run with just one solution? 000 is incompetent.

  • FreoLou
    FreoLou⚓🤘🛫⚖️ (@FreoLou) reported

    @sorcy79au @freodockers slow internet at Optus so yep lol

  • roller2426
    Roller (@roller2426) reported

    Outages... Telstra.. Optus.. banks Always in Australia Big profits results in ****, unreliable service.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @BusyTonn Somewhat true. Telecom never had a FTTP plan, but CBDs did have Telstra fibre in the 1990s (after Optus started).

  • AK22762976
    A K (@AK22762976) reported

    @SkyNewsAust CEO return won't fix the problem - the Engineers are the important focus group whose expertise is critical to restore services [certainly earning their annual salary now -bonuses? "poof!" One imagines Optus satellite services in hot demand

  • TrooperOz
    Oz Trooper (@TrooperOz) reported

    @jbulldogs4 Not really as its still ongoing. They told people to use a optus or vodafone device thats not Telstra. Thats some reliable service isnt it. Shouldn’t be happening but probably a overseas disgruntled workers!.