Optus

Optus Outage Report in Canungra, Scenic Rim, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canungra, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canungra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Canungra, Scenic Rim, State of Queensland 05/13/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Canungra, State of Queensland

Latest outage, problems and issue reports in Canungra and nearby locations:

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • dwightwalker Dwight Walker (@dwightwalker) reported from Tamborine Mountain, State of Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • thefeelforsteel Geordy (@thefeelforsteel) reported

    @Optus hey Optus. There's a game called Albion online that's coming out shortly with a server for our region and it's hosted in Singapore. However our traffic is not going direct to Singapore so our ping is 350+ when it should be around 100. Please fix this. Thank you.

  • bingewatchers1 Dushi Albaneasy (@bingewatchers1) reported

    @Telstra Sure Jimmy will do that shortly. Thanks Ps I switched to 4g and the speed is even terrible between 0 to 3mbps. Whilst my work phone is with @Optus and their 4g speed is between 20 to 30 mbps. Just tested at Strathfield. Perhaps Telstra can get some tips from Optus 🤔

  • Philiplinlor PhilipLin (@Philiplinlor) reported

    @Optus 2 months in being an Optus customer, and already facing service outage for 10 days without notifications. Its outrageous that they still expect us to pay the full amount. Is this an other cyber attack?

  • andrewwlaird Andrew Laird (@andrewwlaird) reported from Melbourne, State of Victoria

    Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

  • vanessadevineee nessy (@vanessadevineee) reported

    @Optus customer service is absolutely appalling. It’s like speaking to a robot. Not useful at all when you’re trying to sort something that isn’t your fault! No compassion on their behalf. I don’t recommend getting nbn with them.

  • RobynAMilne Robyn (@RobynAMilne) reported

    Come on Target Australia. You’re asking customers to supply their DOB on target customer profile for the chance to win $100? Do you think Optus hack & Medibank hack resonates with customers? My date of birth is worth more than $100 to hackers. #targetaus

  • w0zr0b w0zr0b 🏳️‍🌈🏳️‍⚧️ (@w0zr0b) reported

    At the end of all this I think a couple things are clear: Western Sydney really sucks for cricket, and Optus Stadium is really, really good for cricket. I'm not touching on Tasmania here because they've got the population handicap but Melbourne and Sydney should know better END

  • marth_burton2 gamma ray romano (@marth_burton2) reported

    Before I up and switch mobile providers to the monopoly wanters, is it possible it's my phone and not optus behind crushingly bad reception and 4g, does wireless run off the same antenna?

  • slueth4truth Rickie Lee Nesbitt (@slueth4truth) reported

    Since swapping to Optus 4G network our home internet is absolutely horrendous how is this possible? What is the best provider in Australia 🇦🇺

  • PhilipOLeary11 Philip O'Leary (@PhilipOLeary11) reported

    Cop this. COVID kills my Business. Going to restart. Want to be UBER driver in between. Uber doesn't like my license. Get new one. Issued. 6 weeks to post - Optus Data breach excuse. Now Footy Injuries an issue to be Comm Driver. FMD!! 😡 Played AFL at 92 - still 92kgs. Rant over