Optus Outage in Canungra, Scenic Rim, State of Queensland

“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

**** is wrong with optus ko ******* service smh

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

@Optus I love how Optus Yes is actually Yes to ridiculing the opposition, not doing things right. When I was in business, I was always lead to believe you Never Knock your opposition. It makes you look bad.

@Optus all day I couldn't use my internet. I'm paying for a service that's not working. On your outages section on web it says there's one in my area. I call to see ETA of when fixed. Tech team says no outages & make me do troubleshoot on modem etc. Nothing. Just want an ETA pls

@Leanneruston1 @HallRaelene @HoolyMcg Yep Optus. Had signal down the bottom of Fern Pool and Fortescue Falls. No signal at Weano Gorge, which is where I saw an emergency phone. 👍🏽

@Optus Hi Optus - nbn network and phone down all day in Stanmore. I need to work - have deadlines - any idea when this could be fixed by please so I can organize somewhere else to go where network is working?

Hey @Optus, any way one can file a bug report with your app? I've found a particularly annoying bug in Android on a Pixel 4 that is forcing me to do a manual SIM activation, because it does not generate a drop-down menu with recognizable matches. Any way I can report and help?

@Optus fix my internet *****

@JennaPrice If that is Optus, we have just been through this! It took 10 months to resolve my dead 94 year old mother inlaws mobile phone account. I have never been so angry, frustrated, appalled!

@Optus fix my internet *****

Well that was a waste of a day. Nobody seems able to help with anything at @Optus

After 26 years with @Optus you would think they would show some loyalty in some form of a reward, nope but @Telstra offered a 50% discount on a new handset....#seriously #wtf