Optus Outage Report in Canungra, Scenic Rim, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Canungra, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canungra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canungra, State of Queensland
Latest outage, problems and issue reports in Canungra and nearby locations:
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Geordy
(@thefeelforsteel) reported
@Optus hey Optus. There's a game called Albion online that's coming out shortly with a server for our region and it's hosted in Singapore. However our traffic is not going direct to Singapore so our ping is 350+ when it should be around 100. Please fix this. Thank you.
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Dushi Albaneasy
(@bingewatchers1) reported
@Telstra Sure Jimmy will do that shortly. Thanks Ps I switched to 4g and the speed is even terrible between 0 to 3mbps. Whilst my work phone is with @Optus and their 4g speed is between 20 to 30 mbps. Just tested at Strathfield. Perhaps Telstra can get some tips from Optus 🤔
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PhilipLin
(@Philiplinlor) reported
@Optus 2 months in being an Optus customer, and already facing service outage for 10 days without notifications. Its outrageous that they still expect us to pay the full amount. Is this an other cyber attack?
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Andrew Laird
(@andrewwlaird) reported
from
Melbourne, State of Victoria
Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…
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nessy
(@vanessadevineee) reported
@Optus customer service is absolutely appalling. It’s like speaking to a robot. Not useful at all when you’re trying to sort something that isn’t your fault! No compassion on their behalf. I don’t recommend getting nbn with them.
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Robyn
(@RobynAMilne) reported
Come on Target Australia. You’re asking customers to supply their DOB on target customer profile for the chance to win $100? Do you think Optus hack & Medibank hack resonates with customers? My date of birth is worth more than $100 to hackers. #targetaus
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w0zr0b 🏳️🌈🏳️⚧️
(@w0zr0b) reported
At the end of all this I think a couple things are clear: Western Sydney really sucks for cricket, and Optus Stadium is really, really good for cricket. I'm not touching on Tasmania here because they've got the population handicap but Melbourne and Sydney should know better END
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gamma ray romano
(@marth_burton2) reported
Before I up and switch mobile providers to the monopoly wanters, is it possible it's my phone and not optus behind crushingly bad reception and 4g, does wireless run off the same antenna?
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Rickie Lee Nesbitt
(@slueth4truth) reported
Since swapping to Optus 4G network our home internet is absolutely horrendous how is this possible? What is the best provider in Australia 🇦🇺
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Philip O'Leary
(@PhilipOLeary11) reported
Cop this. COVID kills my Business. Going to restart. Want to be UBER driver in between. Uber doesn't like my license. Get new one. Issued. 6 weeks to post - Optus Data breach excuse. Now Footy Injuries an issue to be Comm Driver. FMD!! 😡 Played AFL at 92 - still 92kgs. Rant over