Optus Outage Report in Canungra, Scenic Rim, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Canungra, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canungra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Canungra, Scenic Rim, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Tamborine Mountain |
Total Blackout | |
| Gold Coast |
Internet | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canungra, State of Queensland
Latest outage, problems and issue reports in Canungra and nearby locations:
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@dresdendoll Sorry to hear about your mother Optus mobile service issue. Can you please direct message us to confirm if only her WhatsApp is affected or normal calls / sms as well? Kartik
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Dale Walker
(@Chooka1989) reported
@Monty2901 @VinceRugari MSM boost....who outside of Sydney will care, more money....You tell me a Perth v WU in Sydney will make more money than Perth at Optus in WA, better spectacle....why because neutral "Sydney fairweather fans" will support non nsw teams. Were you dropped on your head at birth ?
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Walter
(@Matty98491131) reported
@OptusSport I wish optus did network coverage instead of sport
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Belosttwice
(@BeLostTwice) reported
@Optus Your network is down, I hope you fix it quickly.
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Harms 🎶💜
(@holmesianlove) reported
@dresdendoll @Optus Loyal customer means nothing. I’ve been with optus since 1999 I think and they don’t give a **** about that
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Harms 🎶💜
(@holmesianlove) reported
@dresdendoll @Optus And yeah don’t expect optus to help much. They aren’t great on the support front like most companies these days. Customer service died years ago 🙄
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Quills
(@Quillszz) reported
@acccgovau I have spent almost two weeks trying to rectify a situation with @Optus where a product I purchased was never delivered, and today I now also have to do the same with @Woolworths. I never have this with smaller companies. Why are large companies allowed to break laws?
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Bilbo Baggins
(@BilboBa77842165) reported
@ClareONeilMP @TimWattsMP Maybe don't farm all the work out to private consultants then and instead employ people in the public service who have skin in the game. BTW, have Optus let you know what happened yet - asking on behalf of a former Optus customer ...
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Greg Bell
(@GregJBell) reported
Hey @Optus! Have you been hacked again? Also, what is the point of 24/7 support if the damned thing can’t be used due it being offline? Seriously!?GET YOUR ACT TOGETHER!!!
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John W
(@JohnWEpago) reported
@EVERALDATLARGE Certainly Telstra, electricity, gas should never have been sold and I doubt the wisdom in allowing competition into the telecommunications market (Optus etc). CBA, QF, arguable if selling these was of benefit. QF has been ruined by incompetent mngt. CBA very successful.