Optus Outage Report in Canungra, Scenic Rim, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Canungra, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canungra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (3%)
Community Discussion
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Optus Issues Reports Near Canungra, State of Queensland
Latest outage, problems and issue reports in Canungra and nearby locations:
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Luk Spice 🌪️
(@squeakylad) reported
Hope my friend @middaysquirter is alive. Cant be in contact cause Optus is doWN YET AGAIN
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adamo
(@Adamo01524948) reported
@MyArgue Optus are absolutely useless. They're the worst of a very bad bunch of telcos.
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Els
(@els_1973) reported
@Optus It’s like this everyday. The service in the area is terrible and has been for a long time. Many other Optus users in this area tell me the same.
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Prot3si
(@PROTttHREE) reported
@Optus had slow nbn speed for about a week ~45mbps download and ONLY ~0.5mbps UPLOAD you can play anything online ping is past 300. cant upload work and today tried to upload a 1.5mb file and it failed. cant voice call on discord i dont even want to try video calling. please fix,
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sf yerqez
(@yerqez) reported
@Optus could you please fix my mobile data legit have 4G 2-3 bars and cant even load anything 😐
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jjaaxxthelegend
(@jjaaxxthelegend) reported
so it seems @Telstra has closed it customer service centers - you have to try and problem solve with them through a dodgy messaging service that they sometimes reply to Its making @Optus or anyone else look appealing
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Al Crystal 🇦🇺🏳️🌈🇬🇷
(@barefootbloke) reported
@Optus why is it so hard to get some help? I have NBN and want to add VoIP to it. Nobody knows what to do and how to help. Your telephone support keeps hanging up on me. Your store staff say they can't help. What's going on??
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Will
(@Imrealwill) reported
@Telstra hi Telstra! Just wanted to let you know you’re Hornsby store contains the most disengaged, poor customer service I’ve ever received as a customer - of anything. On a positive note - there was an @Optus store in Westfield Hornsby 4 doors down! Another phone changed.
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John Kennedy
(@jrk36) reported
@Optus Mobile Service has now been down for over 42 hours in Broome. Would be so nice if Optus could issue an occasional update rather than a static "broken" message.
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Blake Bailey
(@Bails_Bboy) reported
@Optus Thanks Serena, map confirms tech issue 👍🏼 any chance of an eta perhaps for customers waiting???