Optus Outage Report in Capalaba, Brisbane, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (57%)
-
Phone (23%)
-
Wi-fi (10%)
-
Total Blackout (5%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
-
Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
-
Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
-
💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
-
Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
-
womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
-
James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
-
James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
-
V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
-
Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
-
Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
-
Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
-
James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
-
lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
-
Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
-
Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
-
💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
-
Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
-
Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
-
Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
-
Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
oskar 🏳️🌈
(@OzzyAussieOtty) reported
@BJM1760 @AFL It's the halogen lights specifically that are the problem. They need at least 15 min to cool down before they're turned back on. If this was an LED lit ground like Optus or the MCG the delay would only be a few minutes.
-
haydos
(@haydos1x) reported
@leyswtf @Moussafnt @Optus I have no proof but I know from someone in the fg that barbie played for u also u got banned proving it also ur **** so how would u top 10 opens
-
aj_47
(@AJ_47biotch) reported
@Optus I feel the message was already clear enough to not need a DM. Pass on this to an actual human, fix your terrible network coverage and slow speeds.
-
Rich from WA
(@DalyellupBeach) reported
@Optus surely Optus has the worst customer service ever! Nearly an hour so far and got nothing to show yet, been asked twice to fill in the same form. I’m at the point where I am now looking for a different carrier who actually cares about customer follow up
-
Steve Williams
(@willo_77) reported
@Telstra I haven't spoken to the technical support team. The issue is with the service. Since the upgrades service has gone back to pre dial up, it's horrendous all around the north east of Victoria. @Optus customers have zero issues, only your customers are having issues
-
Spc
(@StephPC) reported
Furious at @Optus - I’m in South Africa and roaming is not working. I literally cannot leave my apartment and book an Uber to see the city I am in. I’ve been on chat since 11am this morning and still no response 7.5 hours later by their stupid chat system. #appauling
-
Jean-Paul Bartolomei
(@ultimablackmage) reported
Australia has some of the worst internet speeds in the world & A LOT of horrible internet service providers to boot! @Optus & @Telstra top the list & have a stranglehold on telecommunications here in general. @NBN_Australia is maintained by Telstra & both own all the cell towers!
-
James Augustine
(@aus_augustine) reported
First 25 mins was up there with the worst footy I’ve seen at Optus. On the the +ve I thought Henry moved well and Young is All Aus. #foreverfreo
-
Jono Baruch
(@JonoBaruch) reported
2021 - Lightning stops play at Optus 2022 - Fire alarm stops play at the MCG 2023 - Blackout at the Gabba. What weird game stoppage is happening next year? #AFL #AFLLionsDees
-
Donna 💉💉💉💉😷 VOTE YES
(@simpsubhswf) reported
Hey @optus Why is your help desk not responding. Very crap service.