Optus

Optus Outage Report in Capalaba, Brisbane, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Capalaba, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Capalaba, Brisbane, State of Queensland 05/19/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane E-mail
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Wi-fi
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • lesstenny Politic@l Spinner. (@lesstenny) reported from Brisbane, State of Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • lissyvz67 Lissy (@lissyvz67) reported from Brisbane, State of Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    @Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    Is it just me or is Optus WiFi really slow this week?

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported from Brisbane, State of Queensland

    @Optus Hi there. Still doesn't work correctly

  • RuaBrithem Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, State of Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • CommonGroundAu CommonGround (@CommonGroundAu) reported from Brisbane, State of Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • KiwiTiger12 Andrew Sloman (@KiwiTiger12) reported

    @DragonsWCEagles @Richmond_TT Not as bad as being a West Coast supporter in Auckland watching good sides playing Optus in September!

  • livwhite19 Olivia White (@livwhite19) reported

    to covid. And this isn’t the first time I’ve had to do so in trying to deal with Optus incompetence in the last 4 weeks or so. It’s absolutely pathetic. If Optus is going to offer nbn service it should also offer technicians on Sundays to fix issues. Not good enough.

  • michelhogan Michel Hogan, Brand Counsel (@michelhogan) reported

    I will be happy to see the end of #thevoiceAU so I don't have to endure the damn Ebay and Optus ads anymore.

  • robtoddler Rob Toddler (@robtoddler) reported

    Michael Bridges on Optus just described Juventus terrible start to the season as 'scary'. I would have used 'hilarious'.

  • Timurex4 StarIgnite hyped for SM2 (@Timurex4) reported

    @therealConBooty Damn, i need optus nox

  • HannahArtefacts Hannah Clayton Atkin (@HannahArtefacts) reported

    @Optus I have DM'd before. My support/case/whatever numbers (I have two now!) are 00084557 and 469745. The 'relevant' teams are currently being consulted for the millionth time. I don't like being crotchety with customer support, but this would try the patience of all the saints.

  • 6Pak_x 6Pak (@6Pak_x) reported

    Apparently Optus has an issue with valorant, turns out I’ve been playing on 10-20% packetloss the past few days. I was genuinely just accepting I was **** and everyone was better than me

  • FrankLi Sangy (@FrankLi) reported

    Anyone on Optus getting terrible packet loss to Syd Val server?

  • michelhogan Michel Hogan, Brand Counsel (@michelhogan) reported

    I will be happy to see the end of #thevoiceAU so I don't have to endure the damn Ebay and Optus ads anymore.