Optus Outage Report in Capalaba, Brisbane, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
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LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
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David J Gillespie
(@djgillespie9) reported
from
Brisbane, State of Queensland
Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
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Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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ＣＯＮＡＬ
(@conal_tuohy) reported
from
Brisbane, State of Queensland
@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Arash
(@aimani) reported
from
Brisbane, State of Queensland
@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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faeling 💜
(@faelingx) reported
from
Brisbane, State of Queensland
hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Todd Hacking
(@todd42246896) reported
from
Brisbane, State of Queensland
Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
Is it just me or is Optus WiFi really slow this week?
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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Gary Thomas Ellis
(@GaryThomasEllis) reported
from
Brisbane, State of Queensland
Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Radio Free Australia
(@amagickeagle999) reported
Hi @Optus.. Your customer service is utter ****... #auspol
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Optus
(@Optus) reported
@Ryzigga Hi there. I'm sorry to hear you have been experiencing some trouble with your Optus service. If you're still needing support, please feel free to send us a DM as we are a 24/7 operating team ready to assist. - Medina
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Optus
(@Optus) reported
@vozoto Hey there, sorry to hear you are having trouble with your My Optus App, this is not the experience we wish for our customers. Please try uninstalling and reinstalling the app. If this doesn't resolve the issue please DM us for more assistance. Thanks - Mary
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Nicholas Appleton
(@nic_appleton) reported
@Optus what is taking so long for your customer service team to view and reply to messages? We have been waiting for over 30 minutes for someone to reply regarding NumberShare on live chat
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Fiat Multipla 🤌
(@smatt1616) reported
from
Westfield, State of Western Australia
@Frank_theTank78 Yeah... Wtf...I've only managed to get Optus to do that
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sandra
(@sandra43315128) reported
@Optus I’m absolutely beyond disgusted with the so called customer service of your company. You give out my details when wilfully not securing my data. Then you dont help when your enfuriatingly useless app goes in a loop demanding the same info over and over.
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RaniJollies
(@RaniJollies) reported
@Optus is the network down? I can't access the help page or log in anywhere and have no access to the data network. Have restarted my phone.
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Satheesh Kumar
(@Satheesh77) reported
@Optus why the heck there is no signal at darcy road coles and entire building? Such pathetic coverage for years without any improvement.
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Black metal and whiskey
(@ImagingOdin) reported
@joelfcbirch Telstra user, I'm finding my phone useless in Melbourne at the moment. Colleagues use Optus and 9/10 have better service than me. Telstra costs a fortune overseas too. Not sure about Optus tho
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deejeta
(@deejeta1) reported
@AWNetworks One of the most incorrect reports on ransomware to date. 1 - optus event wasn't ransomware, it wasn't even a cyber attack, the data was left out on the verge by poor data management practices 2 - medibank, to be clear there was no encryption of data. data theft yes.