Optus

Optus Outage Report in Capalaba, Brisbane, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Capalaba, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Capalaba, Brisbane, State of Queensland 02/13/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout

Community Discussion

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Optus Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • DaveCox92490089 womble (@DaveCox92490089) reported from Brisbane, State of Queensland

    @sydney_ev @anirbanmahanti Optus is not much better shit all round.

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    @annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • itsOnlykhem ThatGirl (@itsOnlykhem) reported from Brisbane, State of Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    Dear @Optus I can’t do my job with slow internet

  • DannMallet Dann Mallet (@DannMallet) reported from Brisbane, State of Queensland

    Optus mobile and nbn slow tonight

  • JoGierke Jo (@JoGierke) reported from Brisbane, State of Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • DezerdaAdvocate Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, State of Queensland

    @Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • blake_andersson Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, State of Queensland

    @lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

  • TheOlderGamer52 Robbie Shenton (@TheOlderGamer52) reported from Brisbane, State of Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • GlenNixon Glen Nixon (@GlenNixon) reported from Brisbane, State of Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus 3 months with no fix and 6 months previous problem. Why no action for ID and calling problem to OTHER OPTUS numbers? 😡 Hello?

  • zachyp35 zachyp35 (@zachyp35) reported

    The difference between @Telstra and @Optus … my home internet was down for over 4 days during a lockdown and I had to basically follow up every time myself to see if it would be fixed.. $5 credit. Optus, service is a bit slower than normal, here is $21 credit and a sorry.

  • passerkirbius Lee Davis-Thalbourne (@passerkirbius) reported

    I FINALLY HAVE A NEW PHONE FIVE MONTHS OF TELSTRA TRYING TO FIX IT DID NOTHING SO I GO INTO OPTUS STORE AND 30 MINUTES LATER I HAVE NEW GALAXY S21 ULTRA AND IT'S MORE WONDERFUL THAN I'D IMAGINES ALL THESE MONTHS!!!

  • tbzsunu 𝐫𝐮𝐛𝐲. (@tbzsunu) reported

    wifi dan datas both ****, up your game @ optus.

  • caitrambles Cait Rambles 💖 (@caitrambles) reported

    Hey @Optus I'm currently getting 0.3mbps on my 4G home internet, I can't even load the network status page to check if there's anything going on. Are there any issues in St Lucia 4067?

  • BeachGirlJan The World has gone mad. JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported

    Such bad service from @Optus and @SamsungMobile . I will sort this with the Dept. of Fair Trading then switch to Apple. Done.

  • breezypug Breezy Pug (@breezypug) reported

    @Optus outage on Seaforth 2092 please confirm

  • okjustesting Karl! (@okjustesting) reported

    I’ve been having problems with my @Optus 5G reception. But I think now I’m all Pfizer’s up, I’m sure it’ll improve! And I got a chupa chup!

  • Andrewwhite74 Andrew white (@Andrewwhite74) reported

    @Alannahjoynes The original question was about gold coast.. freo however have been much bigger failures for a longer period of time.. heck, the eagles have to bail then out financially every year. The reason optus isnt 70,000 is freo knew they would never fill it.

  • fluids_guru fluids_guru (@fluids_guru) reported

    @simonhackett @AussieBroadband I'd like faster upload too (I spend all day connected to AWS EC2 boxes). I also need to issue a correction to @alexbhturnbull as I stated years ago that when NBN replaced my 1990s Optus HFC with another HFC I thought I was doomed to 100 Mbs max forever. Apparently not!