Optus Outage Report in Capalaba, Brisbane, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (7%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
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Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
Phone |
Community Discussion
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Optus Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
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Jo
(@JoGierke) reported
from
Brisbane, State of Queensland
@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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ThatGirl
(@itsOnlykhem) reported
from
Brisbane, State of Queensland
Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Dirk
(@ITrustLabor) reported
from
Brisbane, State of Queensland
@Optus We seem to have an outage in the 4506 postcode.
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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Blake
(@blake_andersson) reported
from
Brisbane, State of Queensland
After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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💧Ray™
(@Glenina57) reported
@LIVEINMOUNTAIN I thought the problem was the phone because the other phones worked ok. Tried everything: static IP addresses etc....next day an iPhone played up. Did a factory reset on the router and bingo. I know very very little about this stuff. Telstra & Optus could have helped.
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fitba
(@fitba11) reported
@Dave_Matteo Walked into the Optus store nearby, sorted with a new service in about 17 minutes. @Telstra
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SW6 in 2250
(@SW6in2250) reported
Ditto RT @clairealx: @Optus we are now two weeks and counting with a speed of 0.28 upload/download and multiple calls to support with NO support, NO resolution, NO remuneration for a service we haven’t received. Disgusting service.
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Fat Ham
(@sand_shifter) reported
@BigOtrivia We never used to be ... it’s all about the bloody drop in pitches. In saying that we didn’t schedule a text at Optus this is clearly the most lively drop in deck we have
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alice
(@clairealx) reported
@Optus can’t even LOAD a speed test to show you the speed right now it’s that bad. Sick of shitty internet and struggle to work from home because of your tech teams incompetence to resolve an issue. It’s been over 2 weeks.
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Saffiya
(@Saffiyao25) reported
from
Sydney, State of New South Wales
@Optus really poor customer service. We will be taking our business elsewhere.
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jimmi
(@jimmicbreeze) reported
@bugwannostra Just got scammed by Optus. Turned my world upside down. Their answer is to extend and get more contracts. They are all sharks. No answers why they scammed me, left me out of service, 80klms of trips in the sun try to sort it, just to try get more sales in their advantage.
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𝗗𝗿 𝗠𝗮𝗿𝗰 𝗖-𝗦𝗰𝗼𝘁𝘁 (PhD) 📺🎬🖥
(@marc_cscott) reported
@Optus Is that Point Cook? The mobile/web data service around the area is useless at the moment.
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Margaret Morgan ✒📚🌈
(@Monocotyledon) reported
@NikkiTeeuw @Telstra Frankly, I think @Optus could give it a run for its money. Two of us working from home, needing to attend video meetings, the NBN off more than its on, and a pathetic level of communication and support. Argh!
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𝗗𝗿 𝗠𝗮𝗿𝗰 𝗖-𝗦𝗰𝗼𝘁𝘁 (PhD) 📺🎬🖥
(@marc_cscott) reported
Wow @optus has something happened to your coverage around Point Cook, Vic? Mobile 4G is 2 bars and has been extremely slow over the past week.... Am I missing something?