Optus

Optus Outage Report in Capalaba, Brisbane, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Capalaba, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Capalaba, Brisbane, State of Queensland 11/29/2023 00:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Kelvin Grove.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • Team_LiLy MissLiLy (@Team_LiLy) reported from Brisbane, State of Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • phocks Joshua Byrd (@phocks) reported from Brisbane, State of Queensland

    tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • ShaneAusKiwi Shane Harris (@ShaneAusKiwi) reported from Brisbane, State of Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

  • twasink Robert Watkins (@twasink) reported from Brisbane, State of Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.

  • Matteris :Matt. (@Matteris) reported from Brisbane, State of Queensland

    @EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

  • Willow07935405 Willow (@Willow07935405) reported from Brisbane, State of Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    @Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    @glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!

  • StephenABeckett Stephen Beckett (@StephenABeckett) reported from Brisbane, State of Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrendanMaria Brendan (@BrendanMaria) reported

    @BrettSprigg Would rather watch it at the waca than Optus joint has no atmosphere for cricket great for afl but Optus sucks for cricket . And next next time schedule in January for fuxk sake

  • ItzKramz ItzKramz (@ItzKramz) reported

    Never in my lifetime am I recommending optus internet to anyone, this **** is worse than dry chicken. Unless you are a person living alone and depressed, never buy optus internet.

  • Harpree66023340 Harpreet Sandhu (@Harpree66023340) reported

    @woolworths disappointed from service. Bought Optus mobile from Woolies,didn’t work and not connected with wifi tried to exchange but Woolies manager said we just sell mobiles not exchanging or refund for that. What is point for keeping mobiles there if not taking responsibility.

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • Optus Optus (@Optus) reported

    @tony_chatham Just need to speak with one of our sales agent either via Optus app messaging service or on - 133937 Mon - Fri: 8am - 7pm Sat & Sun: 9am - 5pm (AEST) to proceed. Kartik

  • JaneMor49319443 Jane Moran (@JaneMor49319443) reported

    I keep getting emails from OPTUS telling me I need to update my email address, WTF #optus sucks

  • tony_chatham Tony Chatham (@tony_chatham) reported

    @Optus When Telstra's NBN customers lose cable service, the supplied modem automatically switches to its 4G/5G network. Why isn’t this service offered to your (Optus) customers?

  • nathanbessant Nathan Bessant (@nathanbessant) reported

    @MScali2 Agreed. Come one and all. Biggest issue with A-league is games being on an obscure streaming service. Should have taken a cut price deal to sign with Optus or Fox.

  • rehman741 Abdul Rehman (@rehman741) reported

    @Optus I am surised that Optus team can't transfer internet between two addresses in two weeks. Everytim customer has to request them to look into the issue. @optus reall need some divine help.

  • KalelAnup Anup Kalel (@KalelAnup) reported

    @Optus Not able to call overseas due to temporary service difficulties??