Optus Outage in Clifton Springs, Greater Geelong, State of Victoria

love @gilly381 but for Gilly to jump up and down and say MCG shouldnt have a guaranteed Boxing Day test in favour for his Optus Stadium in Perth yeah um Gilly half of all Kiwis live in WA for the mining jobs and yet you cant even fill up a day 1 1st test in a ANZAC clash #AUSvNZ

@Optus Hi Aman, I appreciate that but I was told that before when I was promised multiple phone calls that never eventuated. Never mind the FTTN service we are getting drops out constantly and isn’t as reliable as the previous DSL service at my old address.

@Optus Thanks but I’m going to continue to tweet about how terrible my experience has been. I’m doing all the running around. Optus hasn’t contacted me proactively about the delays or cancelled appointments. Abysmal!

My internet is still not working and @Optus cannot explain to me why. It is capable of chats that are kingdom of lies apportioning blame to @NBN_Australia for matters such as usernames and provisioning that do not concern it. Still waiting for about 8 promised call backs.

@Optus Still not happy. Worst service ever. No accountability or consistent advice.

@Optus Still waiting for my internet to be connected and apparently my service has been disconnected and my account cannot be located. I’ve logged into my router but have no password and Optus cannot give it to me because they cannot find my account. Or something.

@AMcK3220 @Optus Unsatisfactory service! Regardless of a public holiday.

@thecattery @Telstra @Optus @VodafoneAU @Optus network was no good at @kardinia_park on Saturday afternoon during the @AFL #AFLCatsFreo game. iMessage & text messages failing to send. Apps not being able to update in a timely manner. I’ve had 3 providers in 3 years and all have been the same.

@Optus looking at the galaxy note 9, how do I work out how much my current contract will cost to cancel?

@Nickolachi @Optus I spent most of Thursday on the phone with @Optus, they are fkn useless, non existent customer service just handball from one dickhead to the next dickhead.

i’m convinced nct use optus with that terrible ******* wifi 😭

@Telstra my iPhone 11 order delayed for more than 5 weeks ordered via Telstra plus & still no time frame provided by Telstra customer support...iPhone 11 is delivered within 1-2 business days delay by Apple Vodafone and optus..being telstraplus gold member very unhappy.

@Optus your customer service was shote before Covid thats why i let my internet stay so bad but guess its time to get rid of your shitty service. Sorry just shitty because you provide no service #nbnfails

@Optus my ibternet is ****** but i cant get it foxed because you are not taking calls. Your customer service is shite. I dont have my optus email because i dont use it so camt get my lassword reset and so cant use the app. This is absolutely the worst customer service ever.

Got there 9:50am to be at the front of the Q now at the back and waiting 15 minutes so far. Well done @Optus shocking service

@NBN_Australia @Optus Hi. 2 weeks ago we sent this and have not had answer when a technician will around via email. We know the job the is logged, but still no service. Can the job be escalated please.

The @Optus network is unable to cope with the holiday traffic down at the South Coast right now. Hopeless service.

@Optus I've called 131344, several times. Every option ends with "our support centres are closed". Sending a DM

.@Optus home phone is down/internet is down, your 24/7 support centres are closed. Pissed off. Been a customer for most of the last 25yrs. No more. Had enough.

.@Optus internet's down & can't get through to any of your support centres are closed! Do much for 24/7 support. How can I get someone to sort this out