Optus Outage Report in Drouin, Baw Baw, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Drouin, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Drouin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Drouin, State of Victoria
Latest outage, problems and issue reports in Drouin and nearby locations:
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💧Les Corson
(@PBorWall) reported
from
Warragul, State of Victoria
@nadinevoncohen Still waiting to see if I'm caught up in this sorry saga. Former Optus customer (5 years ago)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Lei
(@Jason__Lei) reported
@Optus trying to switch home nbn plans. First agent said to sign up fresh. Second agent claims its switched. Third agent refusing outright to help us switch. Whats up?
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vvidalis
(@vvidalis) reported
@BelongAU we've had over a hundred drop outs the last two days and now NO internet at all. Opened a support ticket yesterday and NO response other than ref#. Sent you a DM and NO response. & no call center. Getting tired of this #badservice. Maybe we should move to @Optus.
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Lou Tosetto
(@loutosetto) reported
@JoelFishEcology @Optus It's insane! You're probably right. I had cable internet before this and it was the best! Maybe I should cancel the NBN and get more mobile data
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Hannah Pemberton
(@hanpemb) reported
Hey @Optus - really not a good time for your service to be down while people are awaiting covid results (i.e. me). Any indication on how long the NSW mid north coast will have to wait?
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Chris James
(@__ChrisJames) reported
@joshh_dp @liquidparanoia @Telstra Optus has something similar and it’s equally as bad.
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Dave Adamson
(@aussiedave) reported
Studies show that most people expect a brand to respond to a customer inquiry within 45-60 mins on social media. Today I learned that @Optus takes 120 minutes to respond. Seems the social team is on par with the call team when it comes to response rates.
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Hannah Pemberton
(@hanpemb) reported
So how does one go about getting their COVID results when their phone network is down and has been for hours? Thanks again, @Optus...
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Ivan Harrison
(@ivanhapac) reported
Oh @Optus no wonder you're net profits are taking a hit. Terrible ADSL connection speeds for the princely sum of $85 pm. Yet found out from one of your service team @NBN_Australia has been in our area since March for $75 pm! A paltry $10 off for the next 6 months. Hello @Telstra
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Archie B
(@ArchieBoubie) reported
@Optus Its not just today. Look at the long history or poor internet provision. Its consistently poor service. The red speaks for itself.
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john
(@john83232546) reported
@NBN_Australia @NBN_Australia currently we have no internet at home @Optus are saying it’s an NBN issue but we get no response. Given we have family members isolated by Covid the best we could hope for is a video link. At the moment that is highly unlikely. Very stressful.