Optus Outage Report in Drouin, Baw Baw, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Drouin, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Drouin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Optus
Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Drouin, State of Victoria
Latest outage, problems and issue reports in Drouin and nearby locations:
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💧Les Corson
(@PBorWall) reported
from
Warragul, State of Victoria
@nadinevoncohen Still waiting to see if I'm caught up in this sorry saga. Former Optus customer (5 years ago)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sapphira Skye
(@specialagentlib) reported
@JosieJoJo007 @Optus @wade396 Mine's still not working either, using webmail. It been over 30 hours.
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Kassa
(@kassa69) reported
@Optus PLEASE can you bring your customer service back to Australia?? #badcustomerservice
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Shan
(@shanon_p) reported
So, in an attempt to fix my internet account, apparently @Telstra need to migrate me to the crappy new up front billing. For which, I need a brand new SIM card and can’t use an eSIM. Which is a problem as I dual SIM. Thankfully @Optus do eSIM for prepaid.
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MaruN
(@MaruNoir1) reported
@Telstra - worst possible in store customer service model that anyone could imagine. So glad I just saw an offer from @Optus
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Shan
(@shanon_p) reported
@Telstra Nah thanks Reggie, it’s just the joy (used lightly) of: - changes made to my account without telling me - being forced to a new plan to fix an unrelated service - new plan not eSIM capable (therefore gotta change my Optus sim) - the lack of customer focus
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paтo
(@coliduck) reported
(1 of 2) If you have issues to transfer and activate your #eSIM iPhone to iPhone with @Optus follow this instructions: - Call or message to #Optus and ask to receive your new eSIM on your new iPhone. - You should set up your email on your new iPhone and to be connected to WiFi
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Cursedgenie
(@cursedgenie09) reported
@optus can you please get some competent support staff i have been trying to get a problem fixed and they are not listening to my issue. They are just checking boxes cause they dont know what to do
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JosieJoJo
(@JosieJoJo007) reported
@Optus @wade396 @optus this is not resolved!!! I cannot access any emails but my husband can. I have wasted so much time messaging you last night and today. I’m still waiting for your agent to respond now. Been waiting since 4:14. Your service is terrible. It sounds like it’s time to move.
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Fearless Friend
(@newcastleboyy) reported
Oh goody I should be able to AirPlay from my iPhone to my Apple TV, so don’t require wifi. I should have realised this soon. Looks like I might get to watch some BookTube afterwards. The only problem is 4G is so slow. Get your act together Optus
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Jeremy Yancey
(@jeremydyancey) reported
@Optus Thanks, but this doesn't help me. I, and presumably thousands of other Optus customers, require an itemised bill to claim a portion as a work expense for reimbursement. The current 'tax invoice' does not contain the details I need.