Optus Outage Report in Drouin, Baw Baw, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Drouin, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Drouin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Optus
Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Drouin, State of Victoria
Latest outage, problems and issue reports in Drouin and nearby locations:
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💧Les Corson
(@PBorWall) reported
from
Warragul, State of Victoria
@nadinevoncohen Still waiting to see if I'm caught up in this sorry saga. Former Optus customer (5 years ago)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Pemberton
(@hanpemb) reported
Hey @Optus - really not a good time for your service to be down while people are awaiting covid results (i.e. me). Any indication on how long the NSW mid north coast will have to wait?
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Agent Arioch [Umbra] ✨
(@the_LoungeFly) reported
@joshh_dp @Telstra Yup... I’m in the middle of central inner Sydney and on only 2 bar signal strength. I’ve been asking them for weeks to get field technicians to have a look at signal towers but nothing.. Vodafone and Optus in same area are full four bar signal strength. 😒
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Hannah Pemberton
(@hanpemb) reported
So how does one go about getting their COVID results when their phone network is down and has been for hours? Thanks again, @Optus...
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H. Adam in Aus 🇦🇺🇮🇩🕋💧🌊
(@AdamVW1958) reported
from
Westfield, State of Western Australia
Don't you find it a little ironic that when you call a phone company you get put on hold, only to hear a recorded message minutes later saying call back later, too busy. 😡🤬😡 #optus #fail
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Jason Lei
(@Jason__Lei) reported
@Optus decided to cancel our optus nbn and switch due to extremely poor customer service over the past week.
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happyplantemoji #BLM🌱
(@cottagecore_bi_) reported
so Christmas is less than 3 days away. I'm 900kms from my friends and family, I have a replacement phone that doesn't work and @Optus is straight up refusing to fix/replace it. what a wonderful year. I'm so glad I'm now unable to contact my family on top of everything else.
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Debbie Schipp
(@debbieschipp) reported
@Optus Jack, This has now been going on for almost a month. Every day a different story, different case number. Cant you guys just admit you have stuffed up 5G tower upgrades and can’t now fix them?
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Dave Adamson
(@aussiedave) reported
Studies show that most people expect a brand to respond to a customer inquiry within 45-60 mins on social media. Today I learned that @Optus takes 120 minutes to respond. Seems the social team is on par with the call team when it comes to response rates.
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Chris James
(@__ChrisJames) reported
@joshh_dp @liquidparanoia @Telstra Optus has something similar and it’s equally as bad.
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Danny T.
(@happyboydanny) reported
@Optus what's happening with the broadband in Potts Point? It has been a Reduced Service for a few days now :(