Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 02/14/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details

  • au_chrismor Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales

    So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

  • medwards87 Matthew Edwards (@medwards87) reported from Sydney, State of New South Wales

    @benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus @NinjaBinda Your app is atrocious. As are the ongoing service disruptions.

  • NickArkoudis Nick Arkoudis (@NickArkoudis) reported from Sydney, State of New South Wales

    I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make

  • ExpandALeague Expand the A-League (@ExpandALeague) reported from Sydney, State of New South Wales

    Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed

  • Dan_M75 Dan (@Dan_M75) reported from Sydney, State of New South Wales

    @clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Sydney, State of New South Wales

    @Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

  • petehanssens Peter Hanssens #BlackLivesMatter (@petehanssens) reported from Sydney, State of New South Wales

    @Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • Jogi432 kavya Sharma (@Jogi432) reported from Sydney, State of New South Wales

    @Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

  • AnnaKEdwards Anna (@AnnaKEdwards) reported from Sydney, State of New South Wales

    @markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kmaciak1 Krzysztof Maciak (@kmaciak1) reported

    @Optus I cannot get 7 days trial e sim in the app because payment is not processed (multiple cards used) and customer service can’t help. To get your promo offer I need to order the physical SIM card, I cannot even use 2$ SIM to activate promo plan - insane

  • JWatsMSG JWats (@JWatsMSG) reported

    @Optus it’d be nice to maybe fix your towers in a timely manner so people can at least make calls! Over two weeks with horrendous service! Even sadder is it took over 24 months of complaints to even start addressing it!

  • mssquiggs65 MsJayne *Wear a Mask*🐘 (@mssquiggs65) reported

    Friggin @Optus this is 5 days of on /off and now really off service, hardly any ph service and no internet and crap help

  • PoppityPopsPup One blue dot is all we got. Let's get to work! (@PoppityPopsPup) reported

    WTF @Optus Due to hacking debacle I stopped auto payments as I locked my CC. Paid bill manually. It was 4 days late... 4 miserable days and you slap on a $15 late fee plus $2.20 non-direct debit fee. Is this how you treat customers who chose to stay with you? Disgusted!

  • kmaciak1 Krzysztof Maciak (@kmaciak1) reported

    @Optus You’d like to be a competition to Telstra but that’s not going to happen when it is not possible to become your customer (even though I am foreigner it doesn’t justify those difficulties). While case is simple - e sim prepaid offer for new customer

  • JuliaOpt Julia Martin (@JuliaOpt) reported

    @Optus @roogirllozz Late fees are the customers issue if not paid on time. If the customer chooses to accept non direct debit fees it should be their choice. Optus you are just making excuses for a poor decision on a payment method that does not suit everyone.

  • AtrocityAntip van Gogh’s Left Ear (@AtrocityAntip) reported

    @Optus Sorry. You had your chance. Giving me the technical advice to “turn my phone on and off again” is insulting. It is even more egregious as two of my family members had exactly the same issue and I walked to the local tower to watch technicians working on it. Do you want photos?

  • GeoffPAus Geoff (@GeoffPAus) reported

    @Telstra you just lost a $2000 sale because your customer service is **** - in what world is a 1.5 hr wait to buy a phone outright acceptable🤔 @Optus well done great service and it only took 5 minutes

  • mssquiggs65 MsJayne *Wear a Mask*🐘 (@mssquiggs65) reported

    Going to Pin and whinge about @Optus till they fix it

  • noozchoozy Prize Won (@noozchoozy) reported

    I see Optus are advertising their 'fastest' 5G which travels about the same speed as a petite child down a gently sloped water slide. Must come from the same team that arranged their cyber security.