Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 12/16/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @StanAustralia Please fix the football coverage previously with Optus.

  • bikebird Ann Richardson (@bikebird) reported from Sydney, State of New South Wales

    @Optus land line.. not working beep beep

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • ZirilStarrz Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, State of New South Wales

    Optus... very rude...

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus waiting for response again on messages again after another internet outage

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...

  • sokyola87 Sunny Sok .\ (@sokyola87) reported from Sydney, State of New South Wales

    @SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights

  • JApotsis Yi.\nni (@JApotsis) reported from Sydney, State of New South Wales

    @Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • SimoneAJordan Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, State of New South Wales

    @bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.

  • scottjamesperry Scott James Perry (@scottjamesperry) reported from Sydney, State of New South Wales

    Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.

  • andrewphong_ Andrew Phong 🇦🇺 (@andrewphong_) reported from Sydney, State of New South Wales

    @Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.

  • Sighmaan Simon Nguyen (@Sighmaan) reported from Sydney, State of New South Wales

    @rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • melatonii andrew (@melatonii) reported

    @OptusSport are you fkn kidding me? Not only have you broken everyone’s contracts by charging more for a service that was listed as free for Optus customers, you’re now chucking in 10-11 ad breaks into a 90 minute replay? Ads in a PAID service. Can’t wait til you lose the EPL.

  • HMagerstein Hudson Magerstein (@HMagerstein) reported

    @OptusSport So, let me get this straight, you are now charging me for Optus Sport, for Fitness features I don't want or use, AND when watching full replays I get 2 minute ads at random intervals during play? This is outrageously terrible from you guys!

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • odonoghue_dm Daniel o’Donoghue (@odonoghue_dm) reported

    @lavosaurus Just here to point out that to watch the premier league if you live in the UK (access to every game) it will cost you close to $120 AUD per month and you need three subscriptions (BT, SkySports & Amazon Prime). If you are an Optus customer they are charging $6.99.

  • Tebyanian Tebyanian (@Tebyanian) reported from Westfield, State of Western Australia

    @Optus dealing with your customer service team when I'm enquiring about SWITCHING over to Optus is painful and excruciating!! I'm really curious to see how you deal with existing customers and actual complaints

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

  • lockie_jd Lockie Joel (@lockie_jd) reported

    @JonDT96 Good tweet, except Paramount plus is an absolutely abysmal service. And Optus customers get 50% off, so I’m paying $12.50 for EPL and La Liga

  • Optus Optus (@Optus) reported

    @Bakes__13 Sorry to hear about your Optus Sport subscription issue. Can you please direct message us to confirm how did you register? Kartik

  • LukeAFoley Skippy Johnston 🦘 (@LukeAFoley) reported

    @OptusSport I hope people cancel their subscription in droves because of your price gouging you greedy mongrels. Can’t even offer pictures in 4k either. You’re a joke Optus. You’re not getting my money anymore. 🖕🏻

  • ronak_pij Ronak Patel (@ronak_pij) reported

    @Optus Hi, Made a trip to store, had store manager calling support, they promised issue will be fixed in 4 hours. It's been almost 6 hours now no resolution.... I think there's a bigger issue then people at support are explaining.... this is becoming an very urgent matter #optus #bad