Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
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CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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Theo Legowo
(@theogoh) reported
from
Sydney, State of New South Wales
@optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Greg Williamson
(@gregmw34_greg) reported
from
Sydney, State of New South Wales
@Optus what is the problem with the cable internet in area 2122
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Stryker
(@Stryker_man) reported
@Optus Optus multimedia messaging down fantastic trying to send through a important message & won't send tried for over 1 hour now nothing THANKS OPTUS brilliant
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grozerown
(@grozerown) reported
@NBN_Australia @Optus Any known issues with #NBN and / #Optus internet in Cammeray NSW ❓
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Scott Dawkins
(@dawkins_scott) reported
@jendudley unrelated to your NBN promo, but I discovered my parents on the old Optus cable network get 100mbs if they keep using their old cable modem, or it goes down to 50mb if they use their NBN modem. But the NBN modem doubles the up speed!
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Abhishek Vora
(@abhvor) reported
@kbrspace I’m sorry for spamming you but our issue has still not been resolved. QLD is is lockdown and to top it all our customers are not able to reach us using their Optus phones. I have had to refer this matter to TIO as I have still not received a callback I was promised!
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Change Journeys
(@change_journeys) reported
Moved to @woolworths mobile. After the move, I couldn't make any calls. Tried to get Woolies to fix - no luck! Asked for a full refund and got half the cost back - even though it didn't work! Back with @Optus - should have never left! Woolies - I expected more...
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BitcoinBaller 🌐
(@bitcoinballer23) reported
@Optus 30 year continuous customer here. Finished latest contract and wanted the GalaxyA51 as advertised. Was told by optus sold out, dont bother and only had more expensive S20FE as minimum. That is bait advertising. @acccgovau
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megacolour
(@megacolour) reported
@Telstra Resolution was to be: A call back to me between 12:30 to 3:30pm today to resolve 3 issues. 3-hours; I wanted to be generous. No call back received. <sigh> Why did I choose @Telstra? I'm trying to think... @Optus are you better over there re customer service?
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Manish Purohit
(@ManishP90255176) reported
@Optus help please !
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s. 🦄
(@beebopsol) reported
@Optus hi when will the connection issue be revolved in the kings park VIC 3021 area? It hasn’t been working all day. This is ridiculous. Very unhappy with this service
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Charlton Burnell
(@BurnellCharlton) reported
@Optus Hahahahaha. Nice try at attempting to cap tethering. Too bad I have bypassed it. When I pay for a service, I should be able to fully use it. And that's what I am doing. Good luck attempting to cap tethering again LOL FOOLS.