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Optus outages and service status in Erina East, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Erina East, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Optus Issues Reports Near Erina East, New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • fergmich
    Michelle Ferguson (@fergmich) reported from Central Coast, New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • ResourcefulHDR
    Sally Purcell (@ResourcefulHDR) reported from Central Coast, New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • JoshO567
    Josh Howe (@JoshO567) reported from Central Coast, New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • halans
    Jean-Jacques Halans (@halans) reported from Central Coast, New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • BelindaNoonan1
    Belinda Noonan (@BelindaNoonan1) reported from Central Coast, New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • lumbers1978
    jem (@lumbers1978) reported from Central Coast, New South Wales

    hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

  • BZElkie
    Barbara Elkins (@BZElkie) reported from Central Coast, New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • MarkEquestrian
    Mark Tarrant (@MarkEquestrian) reported from Central Coast, New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • dorrian_peter
    peter dorrian (@dorrian_peter) reported from Central Coast, New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamBurgessWatl
    Adam (@AdamBurgessWatl) reported

    @Sullivan87M @footyindustryAU @BernardJKD The nrl also do state of origin at the mcg every other year and the Optus stadium can’t be that bad if they keep doing it, great stadiums both of them,

  • TKags
    Tony K (@TKags) reported

    @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

  • aussieV8girl
    💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported

    @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

  • nora_batty_
    Nora B (@nora_batty_) reported

    @Rusken__ @Teh_Jkr @Optus Thanks, I’m with Optus with a fully laid phone and it just sucks. I’ve tried switching to amaysim, but it’s not working. Will look at Belong.

  • SixG369
    The Trend Trader (@SixG369) reported

    AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

  • Optus
    Optus (@Optus) reported

    @LydiaAmesha Sorry to hear you may be experiencing issues with your Optus internet. If the issue is only persistent whilst viewing the SBS stream, it would most likely be an issue on their end. However, if you are facing issues with your Optus network in general outside the SBS stream, please send us a Private Message, so we can look into the issue for you further. -Jay

  • DAM01983
    DΛMΘ (@DAM01983) reported

    @Optus what's with your reception and your internet lately? Down to 4g and 2 bars on reception and my home internet keeps cutting out or not working Past a joke

  • G_Town_Jocka
    G Town Jocka (@G_Town_Jocka) reported

    @Optus @alexblair_1 the app is overwhelmed. It isnt running at high quality and is buffering fix it

  • e6dym
    Eddy ≅ (@e6dym) reported

    @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

  • michaelje
    Michael Ellis (@michaelje) reported

    @Teh_Jkr @Optus The more data is irrelevant. You cost more to service, they have to put prices up