Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
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Will
(@willbrownsydney) reported
from
Sydney, State of New South Wales
@Optus home Internet knocked out by storm. Customer service recommended I call into an Optus store & get a dongle. Great solution, I thought. Charging me $99 to get a service I'm already paying for is not. #RipOff
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@optus my service tech who was supposed to arrive between 1-5pm today has not turned up. I took the afternoon off work to wait for them, but they haven’t arrived. This is the 3rd time they have failed to arrive.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡
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remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.
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Azzy Less Than Chilled
(@AzzyChill) reported
from
Sydney, State of New South Wales
Great, my @Optus network just cut out now only HSDPA works
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Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
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Josh Askew
(@Yrgodsnt4me) reported
from
Sydney, State of New South Wales
@Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Róisín
(@Ro__Sheen) reported
@Optus needs to be shut down over this breach. Absolutely no excuse is good enough to justify why they should remain operating! 9 MILLION PEOPLE!!!
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Betty from Accounting
(@cassie_jones555) reported
@ABboyblues @Optus Guess they’ve been relying on their own service to send out the note…
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Reality Rules
(@realitychick99) reported
@Optus I just signed up with EQUIFAX to help me identify any credit or identify theft. It's $14,95 a month, how did you want me to bill you for that? #optus #cybersecurity #optuscyberattack
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Optus
(@Optus) reported
@redruby17 All impacted customers will be contacted directly to advise of the breach, and what Optus is doing to support them. Thanks, Robyn.
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Dean Jones
(@Jonsey_Thfc) reported
@wilson_smith93 Yeah well I’m with Telstra and have just received a text saying my passport is about to expire! It has another year to go. I used to be an Optus customer though!
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ZiptieZoe
(@ZiptieZoe) reported
Great!...a sign of identity theft is: Strange emails appear in your inbox. Mmm I'd find it stranger at this point if strange emails didn't appear in my inbox! Optus customer here. Eek!
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🇺🇦🌻 Rebecca May 🌻🇺🇦
(@BecInChina) reported
@Optus @adeolim Hang on- customer here and I only just hear about this via social media?? You clearly have appalling & outdated IT systems in place in you're allowing a monumental breach like this. Thankfully my plan is up in another month soooo bye bye?!
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EmJay
(@EmmJayCee111) reported
@Optus @Medicayy We should have been informed before seeing it via media/social media. Poor form in so many ways @Optus #OptusDataBreach
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Serefus
(@Serefus) reported
As an #optus customer I feel most concerned, indeed furious that my personal details have been possibly stolen and sold? to criminals. And be informed by the media. No YES about it.
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Gerard
(@gerardmmkl) reported
@trevorlong Optus should have emailed every customer who has been affected. So far there has been nothing.