Optus outages and service status in Erina East, New South Wales

Problems in the last 24 hours in Erina East, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Erina East, New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

• 
  Sally Purcell (@ResourcefulHDR) reported 1 minute ago from Central Coast, New South Wales

  @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

• 
  Barbara Elkins (@BZElkie) reported 7 minutes ago from Central Coast, New South Wales

  @janine_hendry Cancel contracts with Optus? Urgent enough?

• 
  Mark Tarrant (@MarkEquestrian) reported 11 minutes ago from Central Coast, New South Wales

  @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

• 
  peter dorrian (@dorrian_peter) reported 26 minutes ago from Central Coast, New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

• 
  Michelle Ferguson (@fergmich) reported 35 minutes ago from Central Coast, New South Wales

  @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

• 
  jem (@lumbers1978) reported 41 minutes ago from Central Coast, New South Wales

  hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

• 
  Belinda Noonan (@BelindaNoonan1) reported 43 minutes ago from Central Coast, New South Wales

  @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

• 
  Jean-Jacques Halans (@halans) reported 59 minutes ago from Central Coast, New South Wales

  Optus having a problem with 4G data on iPhone 12.

• 
  Josh Howe (@JoshO567) reported 60 minutes ago from Central Coast, New South Wales

  @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Horrible Lizard (@horriblelizard) reported 6 minutes ago

  isn't this like the third major nationwide outage where "oh **** people couldn't even dial 000" from telstra and optus in like two years

• 
  Digby’s mum (@CallieBuddy) reported 6 minutes ago

  @externallylaws Can confirm the outage impacted the wilds of NT - where there is no Optus service.

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 8 minutes ago

  @ianclarkeAU If you have a business you need both, they never go down at the same time. This was the case with Optus and Telstra cable networks decades ago, if you had both and a firewall/router that handled either bridging or failover you were never off line. Mind you Telstra did get nasty in the early days because their billing system was lazy so you could send packets out on one service and pull down data on the other thus avoiding usage fees. 🤓

• 
  sam winchesters boot licker (@alesonnxd) reported 12 minutes ago

  Im actually do msd ddi I seriously not take a screenshot. Bro. The ONE time I delete my layers onfg and it was good **** too are you kidding me im gonna crash out that was like my sam Ed magnum optus AND it had samcest in it too **** MY LIFE

• 
  🥧 LollyBread (@LollyBread) reported 13 minutes ago

  @OneNewsAu Well he ****** up completely by choosing Optus as his partner - they are just the worst!

• 
  Huey 💙💛🏆🦅 (@EagleHuey) reported 13 minutes ago

  @bdosi72 What he stood up for can’t be argued but I’m glad the WA government is removing that statue of him at Optus that should of never been put up in the first place. He never played for either club and I hope they replace it with the great Dennis Cometti

• 
  Arthur Barrett (@Ayyyyybeeeee) reported 13 minutes ago

  Here in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?

• 
  RayCapogreco (@RayJCapo79) reported 15 minutes ago

  I hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!

• 
  Urbane Goblin (@urbane_goblin) reported 21 minutes ago

  Good. It took me 20 minutes to cancel my @Optus 5G for no reason other than they want to make it difficult