Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (40%)
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Phone (29%)
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E-mail (12%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
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Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
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maroun
(@marounnn_) reported
from
Sydney, State of New South Wales
shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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Nischint Agarwal
(@agarwalnischint) reported
from
Sydney, State of New South Wales
@Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.
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velites
(@VelitesNelson) reported
from
Sydney, State of New South Wales
@Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)
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John Jensen
(@jensenoz) reported
from
Sydney, State of New South Wales
@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.
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Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
from
Sydney, State of New South Wales
@Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.
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Matthew James
(@Matthew_James72) reported
from
Sydney, State of New South Wales
@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
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𝙅𝙖𝙘𝙠𝙨𝙤𝙣
(@Jaksuhhn) reported
from
Sydney, State of New South Wales
Bro wtf is going on with my data @Optus
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Jake P
(@JakePorritt) reported
from
Sydney, State of New South Wales
@RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS
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MikiMarvel14
(@mikimarvel14) reported
from
Sydney, State of New South Wales
@Optus NBN down in 2230 area? No internet since 5am and still nothing
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The Wandering Simmo
(@Simmotravels) reported
from
Sydney, State of New South Wales
Amazing how the customer service team at @Optus can't even answer a simple question.
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS
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💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
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BEERBOY
(@beerboy182) reported
from
Sydney, State of New South Wales
@GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Strategy Warlord
(@StrategyWarlord) reported
@Optus Hey Optus, why do I get 5 calls a day from hacked landline numbers? If returned, you get “Optus advise that the number you’ve dialled is disconnected”? Surely you don’t expect us to take you seriously when you can’t even stop scammers from hacking your network? Pathetic
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Reasonably Angry
(@PenelopePPop) reported
Dear @optus Can I ask about that form I fill out in the beginning. You are not the first online consultant I have dealt with that has had issues with the verification. I had the same on Tuesday and I am still waiting for follow up in regards to the complaint for that 2 hour chat
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Rider Aware
(@aware_rider) reported
@davemacka @Optus The problem is Telstra etc aren’t any better and I don’t have 4G let alone 5G with a iPhone 12 in Potts Point. Go figure.
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Nora Hifon
(@nippie_sweety) reported
@Optus Was loyal @Optus customer for a decade. Paid $30 per month for 3GB mobile phone ($10 per GB). Asked numerous time for better deal told 'no this the best deal'. Just switched to @pennytel $25 18 GB ($1.40 per GB). Not a hassle at all to switch #SeeYouLaterOptus
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Art Hackett
(@arthacket) reported
@JohnLocker4 Why is Telstra/Optus allowing randomised/computerised calling? Don’t people need to sign in blood for a phone number? What’s their cut from from all this criminal activity on the networks? How TF is it legal?
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quepasa
(@Robyn19859383) reported
@damhenn @Optus I’m having same issue, no home internet for over a week. Waited for tech Monday, Wednesday and today - NOT ONE SHOWED!! And, Optus STILL don’t know when it will be fixed!! Sick of talking to Indian call centre staff!!!
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News Gopher
(@NewsGopher1) reported
@NBN_Australia @Optus today I was once again left waiting for a whole afternoon for a technician to attend my home and restore my non functioning NBN service. Another no show from you guys. The 2nd this week. So far I have sat in my house for 8 hours waiting for your 1/4
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quepasa
(@Robyn19859383) reported
@Optus over one week with home internet service not working! Unable to speak to anyone in Australia as all tech support calls going directly to India & the staff constantly giving me the runaround!! 3 techs booked this week and not one showed!!! Awful service!!! Still no update!
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caroline
(@carokelly7) reported
@Optus we have had daily internet outages for months - what is going on? I work from home full time so it’s very disruptive.. just checked and the Optus outage map and it says it’s a planned outage again - but no warning!
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Tel Fraser who cares
(@TelFraser) reported
@Optus Dont bother they treat existing customers terribly