Optus outages and service status in Erina East, New South Wales

Problems in the last 24 hours in Erina East, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Erina East, New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

• 
  Sally Purcell (@ResourcefulHDR) reported 8 seconds ago from Central Coast, New South Wales

  @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

• 
  Belinda Noonan (@BelindaNoonan1) reported 7 minutes ago from Central Coast, New South Wales

  @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

• 
  Barbara Elkins (@BZElkie) reported 16 minutes ago from Central Coast, New South Wales

  @janine_hendry Cancel contracts with Optus? Urgent enough?

• 
  Mark Tarrant (@MarkEquestrian) reported 19 minutes ago from Central Coast, New South Wales

  @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

• 
  peter dorrian (@dorrian_peter) reported 21 minutes ago from Central Coast, New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

• 
  Josh Howe (@JoshO567) reported 27 minutes ago from Central Coast, New South Wales

  @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

• 
  Jean-Jacques Halans (@halans) reported 33 minutes ago from Central Coast, New South Wales

  Optus having a problem with 4G data on iPhone 12.

• 
  Michelle Ferguson (@fergmich) reported 39 minutes ago from Central Coast, New South Wales

  @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

• 
  jem (@lumbers1978) reported 40 minutes ago from Central Coast, New South Wales

  hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Lewis (@Peter_Lewis747) reported 11 minutes ago

  @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

• 
  Jeanette-End the Zionist Genocide @WSWS_Udates (@JaniceB72627796) reported 12 minutes ago

  @james00000001 I now think not an Optus problem as my husband received the alarm and he is on the same service as me. If I don't get anything I will contact Optus to find out why not.

• 
  Brendan Kelly (@brendan_kelly9) reported 14 minutes ago

  @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

• 
  Dani Kent 🐉 (@DragonsHearthAu) reported 15 minutes ago

  @JoGu1802 It was because Optus no longer supported the iPhone 5 on its app that I upgraded. Because it’s DAMN hard to use the app to prepay for your phone when the app doesn’t… support your phone…

• 
  Optus (@Optus) reported 22 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  batgirl3000 (@batgirl3000vol1) reported 22 minutes ago

  if they play another ad AFTER the optus be respectful in the cinema ad plays i get mad as **** THATS THE LAST ONE!!! THEN FHE MOVIE STARTS!!!

• 
  The West Coast Beagle (@WCEBeagle) reported 23 minutes ago

  @AJG_87 @MiguelS92940618 This is where I’m at. Looking at yesterday alone we had the personnel on park to beat Richmond. Can blame poor kicking but it was the same against Port & North at Optus. We have gone backwards post bye If we have the personnel then for me it’s the coaching staff that are failing

• 
  Optus Help (@optus_help) reported 27 minutes ago

  @Joshdabagger Hi Josho, apologies for any inconvenience this may have caused. Optus is reducing the number of mobile plans across its product range to simplify our systems and processes so we can provide an improved service to customers. If you have any further questions or concerns around this change, please feel free to send us a Direct Message. Aman

• 
  I Love Grapefruit (@AnJam1980) reported 32 minutes ago

  @RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL

• 
  Heather Bilson. (@BilsonhBilson) reported 33 minutes ago

  @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵