Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (3%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
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Community Discussion
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Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
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Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales
@Optus waiting for response again on messages again after another internet outage
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Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales
Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.
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RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales
@Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie
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Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, State of New South Wales
@bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.
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Simon Nguyen (@Sighmaan) reported from Sydney, State of New South Wales
@rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.
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Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales
People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.
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Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.
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Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales
@sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.
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Allan (@28061914mary) reported from Sydney, State of New South Wales
@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.
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Kelvin González (@KelvinGonzlez_) reported from Sydney, State of New South Wales
Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨
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Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales
@Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.
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Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales
@Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...
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Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales
@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?
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Yi.\nni (@JApotsis) reported from Sydney, State of New South Wales
@Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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aussiepomm (@aussiepomm) reported from Sydney, State of New South Wales
Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!
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Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, State of New South Wales
Optus... very rude...
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Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales
@Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.
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Sunny Sok .\ (@sokyola87) reported from Sydney, State of New South Wales
@SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights
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Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales
I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nez (@Nez26682123) reported
@Optus NBN outage in Yagoona since 7am this morning, what’s going on?
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Yeah Nah mate #VoteLNPLast #FreeJenny🕯 (@janine_mcmahon) reported
@BevanShields Not surprised in Inverell Optus currently having mobile phone outage again again with no notice, no recompense, longest was 3 days of no signal
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Optus (@Optus) reported
@hughmaine1 Hi there, due to severe weather across parts of NSW, some Optus customers may experience issues with their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard
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hughmaine (@hughmaine1) reported
@optus Optus internet hasn't been working for me all day. Can't get through on phone line and no one answers me on the app. I'm meant to be working. Your outage page doesn't advise that there is an issue but I know others here at 2450 also have no internet. Can we get advice pls?
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Jamie Hevia (@JamieHevia) reported
@Optus hi guys. I’m rose bay. How long is the Internet going to be down for?
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Don't Mess With Tess💉💉💉 (@NomessTess) reported
@Optus I can't make the network status work. Everyone else in my building with Optus is fine!
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Ban-Foo Leong (@BanFoo_) reported
@Optus Hi, I’ve been experiencing a very slow and intermittent internet service on my Optus NBN connection, since 10.30am this morning. I’m located in the Inner West Sydney area. Please let me know when the problem will be fixed and running properly.
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Melody Lord (@MelodyLord) reported
@Optus Do you think you could make it any more difficult for me to report an NBN outage? I am jumping through all your hoops but I haven’t actually got to the point of reporting the fault yet. I just want to tell you that the internet is out at Five Dock NSW.
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zawy (@zawyD) reported
@Optus My internet hasn’t been working all morning and i’ve been waiting for an hour on messages for someone to respond i tried calling the line cut out.
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Alex Spillett (@alex_spillett) reported
@_giorgopoliti_ @MelodyLord @Optus Also no service in 2526 either…