Optus outages and service status in Erina East, New South Wales

Problems in the last 24 hours in Erina East, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Erina East, New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

• 
  Sally Purcell (@ResourcefulHDR) reported 3 minutes ago from Central Coast, New South Wales

  @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

• 
  Josh Howe (@JoshO567) reported 11 minutes ago from Central Coast, New South Wales

  @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

• 
  Belinda Noonan (@BelindaNoonan1) reported 30 minutes ago from Central Coast, New South Wales

  @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

• 
  peter dorrian (@dorrian_peter) reported 34 minutes ago from Central Coast, New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

• 
  Mark Tarrant (@MarkEquestrian) reported 39 minutes ago from Central Coast, New South Wales

  @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

• 
  Barbara Elkins (@BZElkie) reported 46 minutes ago from Central Coast, New South Wales

  @janine_hendry Cancel contracts with Optus? Urgent enough?

• 
  jem (@lumbers1978) reported 47 minutes ago from Central Coast, New South Wales

  hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

• 
  Jean-Jacques Halans (@halans) reported 51 minutes ago from Central Coast, New South Wales

  Optus having a problem with 4G data on iPhone 12.

• 
  Michelle Ferguson (@fergmich) reported 60 minutes ago from Central Coast, New South Wales

  @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Humanitarianella (@BecauseImElle) reported 10 minutes ago

  Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 11 minutes ago

  This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

• 
  MorgoSmisho (@morgosmisho) reported 20 minutes ago

  @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.

• 
  cra0 (@cra0_net) reported 23 minutes ago

  @satoshigoy @Optus AusAlert isn’t delivered through @Optus. On LTE, the cell sends a Paging indication 'cmas-Indication-r9' then the warning itself is broadcast in SIB12. A working SIM or successful network registration is not required.

• 
  🦉Schtang 🦉🐵🙈🙉🙊 (@Schtang) reported 24 minutes ago

  @james00000001 Interesting to see if they were Optus phones that didn’t receive the message - wouldn’t be surprised Optus is so ****

• 
  Suey (@sueytweets) reported 25 minutes ago

  @Candour100 @blu_boys @Optus I can confirm this is great! I use it for personal & work I only pay $300 a year upfront per plan so it works out at $25 a month & I never run out of data or calls

• 
  Paddy (@Dabatsau) reported 25 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  J Labs (@jnj_pro) reported 26 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  Just me (@Justme136160) reported 26 minutes ago

  @ALeighMP Didn't get it. iPhone. Optus. On. Fail.

• 
  Jason Anders (@Jet_Anders) reported 29 minutes ago

  @Optus @Optus I also have been experiencing problems with apps loading despite having 4G.