Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 01/19/2026 01:05

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • ZirilStarrz Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, State of New South Wales

    Optus... very rude...

  • Sighmaan Simon Nguyen (@Sighmaan) reported from Sydney, State of New South Wales

    @rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.

  • KelvinGonzlez_ Kelvin González (@KelvinGonzlez_) reported from Sydney, State of New South Wales

    Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • bikramjitgill2 ਬਿਕਰਮਜੀਤ ਸਿੰਘ ਗਿੱਲ (@bikramjitgill2) reported from Sydney, State of New South Wales

    @Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • JApotsis Yi.\nni (@JApotsis) reported from Sydney, State of New South Wales

    @Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • hugobrown Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, State of New South Wales

    Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.

  • scottcarr1984 Scott Carr (@scottcarr1984) reported from Sydney, State of New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • aussiepomm aussiepomm (@aussiepomm) reported from Sydney, State of New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...

  • PMASydney Peter Alorati (@PMASydney) reported from Sydney, State of New South Wales

    @Optus @gauldilocks Same calling the UK network congestion issue

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Anna11608752 Anna🌸🇭🇲🐶🌊⛱️ (@Anna11608752) reported

    @chdyctt @Optus He just tried to call a work colleague same issues he could hear them, but they couldn't hear him. Mt Duneed to Torquay. His whole company use @optus mobiles. Major problem for national company.

  • ZekeIreland Zeke Ireland (@ZekeIreland) reported

    @Optus @chdyctt It's a little strange that you're unaware of call issues. I've reported it (3 times), others have reported it, and there's other posts on socials about it. It's occuring across multiple Victorian regions so it's definitely not a tower down in a specific area.

  • hellotimking ✍🏻 Tim King (@hellotimking) reported

    Hey @Optus how about you spend some actual money upgrading the towers and nodes in Bendigo FFS. Right now it’s so oversubscribed a call will connect but no one can hear each other. Just ANOTHER reason to leave your second-class network.

  • BackwardsKanga BackwardsKanga🇦🇺 (@BackwardsKanga) reported

    @Optus your mobile data service is useless. I just moved over from vodafone and they are far superior. Dont think ill be an optus customer for long👎👎

  • _sammythom Sammy Thomas (@_sammythom) reported

    @Optus why is it that I can’t call other Optus customers??? I am perfectly fine contacting someone from another provider, and my partner is an Optus customer & his calls are perfectly fine. It’s getting really frustrating & been an issue since Tuesday night.

  • Oztronomer John Peacock 🦚. 🔭🪐🇮🇹🎣🚣‍♂️ (@Oztronomer) reported

    @BoganWazza @Optus I have been an Optus customer since 1995 and apart from the hack which was inconvenient I have never had an issue with Optus or even connectivity, I got my new license a few weeks back aswell as a new Medicare card. All is good.

  • chdyctt KB 🐈 (@chdyctt) reported

    @MarthaThomas20 @Optus Oh, but their 1st ave both here and on their helpline is to deny. Only when they find there are a tonne of us plus local FB groups all having the same issue! And yes, now that you mention it I've had a few texts that have taken a number of attempts to deliver.

  • Anna11608752 Anna🌸🇭🇲🐶🌊⛱️ (@Anna11608752) reported

    @chdyctt @Optus Yep. Hubby and I can't talk to each other as we are both @optus. Kids no problem as their telstra

  • chdyctt KB 🐈 (@chdyctt) reported

    @ZekeIreland @Optus We have found Bentleigh is ok, FNQ to Melb is ok but melb to Geelong not working.

  • chdyctt KB 🐈 (@chdyctt) reported

    @Optus We have had an issue since Monday affecting 4 x phones on our plan, only to face denial this morning. Not good enough. Why are Aussie Broadband customers not having issues?