Optus outages and service status in Erina East, New South Wales

Problems in the last 24 hours in Erina East, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Erina East, New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

• 
  Barbara Elkins (@BZElkie) reported 5 minutes ago from Central Coast, New South Wales

  @janine_hendry Cancel contracts with Optus? Urgent enough?

• 
  Jean-Jacques Halans (@halans) reported 13 minutes ago from Central Coast, New South Wales

  Optus having a problem with 4G data on iPhone 12.

• 
  Michelle Ferguson (@fergmich) reported 14 minutes ago from Central Coast, New South Wales

  @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

• 
  jem (@lumbers1978) reported 29 minutes ago from Central Coast, New South Wales

  hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

• 
  Sally Purcell (@ResourcefulHDR) reported 41 minutes ago from Central Coast, New South Wales

  @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

• 
  Mark Tarrant (@MarkEquestrian) reported 46 minutes ago from Central Coast, New South Wales

  @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

• 
  peter dorrian (@dorrian_peter) reported 46 minutes ago from Central Coast, New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

• 
  Belinda Noonan (@BelindaNoonan1) reported 49 minutes ago from Central Coast, New South Wales

  @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

• 
  Josh Howe (@JoshO567) reported 50 minutes ago from Central Coast, New South Wales

  @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Igraine (@MissIgraine) reported 8 minutes ago

  @clarkes I don't think it's 4G specifically that causes the issue, it's that we have one major mobile network operator, and two others. Between them they don't provide comprehensive coverage across the country because of our sheer size. And they don't play together. Except Optus & TPG

• 
  Nigel Withers (@MajorBlipvert) reported 11 minutes ago

  @Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.

• 
  thomas (@_pathfindertom_) reported 12 minutes ago

  @GenVavancee Given the time the outage happened it probably was some form of maintenance and a routing error happened. They happen all the time but much like Optus this was a big one.

• 
  alli 🍂👑🔎 tøp 19/11/24 (@kitswhiteshirts) reported 13 minutes ago

  interesting how i was with telstra during the 2 optus outages and now im with optus there was a telstra outage

• 
  Kylie west (@Kyliewe44398439) reported 14 minutes ago

  @HaveeSnowball Unfortunately there aren’t any reasonable options for some of us I can’t get Optus network in my suburb

• 
  NewsTongue (@NewsTongueX) reported 14 minutes ago

  🔴 Telstra CEO faces parliamentary inquiry over nationwide outage affecting emergency calls, payments Telstra chief executive Vicki Brady will testify Friday before an emergency parliamentary inquiry into last week's outage that knocked out triple zero emergency calls, disrupted payment systems, and stopped trains in two Australian states. Greens communication spokesperson Sarah Hanson-Young said: "Telstra, just like Optus, has put their profits ahead of public safety and public service for far too long, and the law allows them to." • Telstra accepting compensation claims from affected customers and small businesses with supporting evidence

• 
  James Hutcheon (@hutcho66) reported 16 minutes ago

  @MiddleMoney @aussiewongm @Anneeokeefe I'm pretty sure Metro went down during the Optus outages last year. But restoration time was quicker iirc.

• 
  Raymond McKeown (@RaymondKeown3) reported 18 minutes ago

  @Kate3015 Long ago I recommended to Optus the reasons they should not consider Huawei, I had a techo team from Huawei walk me through how they would treat the Data Centres and the router installations, they insisted only Huawei techo engineers would install them, it was open to anybody dialing in and accessing, so it was a big no. This smells the same, very much so.

• 
  Jan (@bimmyjartel) reported 18 minutes ago

  @JohnnyinternetI @WestCoastEagles AFL had nothing to do with Optus build. Such a stupid comment.

• 
  Professor_Stinks (@ProfessorStinks) reported 20 minutes ago

  @Ausbobsmit Hmmm. She was on holidays when Optus had its Triple Zero outage wasn’t she? Am I seeing a pattern?