Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (60%)
-
Phone (15%)
-
E-mail (10%)
-
Wi-fi (10%)
-
Total Blackout (4%)
-
TV (%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
||
| Sydney |
||
| Sydney |
Phone | |
| Sydney |
Internet | |
| Central Coast |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
-
Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
-
Josh Bone
(@joshbone) reported
from
Sydney, State of New South Wales
@Optus terrible 4g over the past weeks in marrickville, any solution?
-
Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
-
LouieLou
(@LouieLouLouigi) reported
from
Sydney, State of New South Wales
@Vaccineswork21 @ViscusGaming @Optus Coverage is crap. Vodafone
-
Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus
-
Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
-
Amanda Hogan
(@hogesonline) reported
from
Sydney, State of New South Wales
From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
-
VLW
(@v1nnyl0ve) reported
from
Sydney, State of New South Wales
Is Optus down again???
-
Joe 50 percent vaccinated Jedha
(@JDBARR1973) reported
from
Sydney, State of New South Wales
@MasterSharky Down the Optus app and pay monthly . That’s all I do
-
Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too
-
Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.
-
Natalie Mansour
(@MansourNatalie) reported
from
Sydney, State of New South Wales
@Optus - are there any issues with service in Liverpool LGA - my calls keep dropping out and keep getting call failures.
-
Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
-
Ronaldo Aquino
(@RA762) reported
from
Sydney, State of New South Wales
@Optus Is there another outage? I can't SMS or use data. I was fine yesterday. Thanks.
-
Liz Grey ✨
(@lizgreyt) reported
from
Sydney, State of New South Wales
Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown
-
Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus
-
Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR
-
Heath Bradby
(@Heathfidelity) reported
from
Sydney, State of New South Wales
I can’t use my Optus sport app on my iPad cause my Telstra broadband is not working. Oh the irony!
-
Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
-
Carl Gough
(@Goughy30) reported
from
Sydney, State of New South Wales
Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
George Kaplan 😷🌏
(@grgkpln) reported
@agarner Absolutely 100% human error at @Optus. Not having processes in place to stop the exposure of customer data. Makes you wonder about the wisdom of extending all those @ConsumerData APIs into the Telco space. Are Optus fit to be a CDR Data Holder?
-
Alexander Swift
(@alexanderswift) reported
@SBSNews No 💩, they didn’t steal the data to make Optus look bad.
-
It is Lou 4x💉🏳️🌈 👩👧 🌏 she/her
(@louloulights) reported
@sassycarrie @Optus You can log it online. You then get to skip the low level customer service agent (no offence CSAs) and deal with someone motivated to resolve your complaint.
-
Erin M
(@pfinger18) reported
I can't watch anymore of this. I dunno who has let me down worse this week, Optus or the Swans #AFLGF
-
Andrea
(@1963amh) reported
@DrKate_Miller @Optus I got the email, here’s hoping I don’t have any issues, thanks Optus
-
Allanah Sciberras
(@lanasciberras) reported
@freyanoble @Optus I literally just got the email 10 minutes ago. Absolutely terrible.
-
Lemon Submarine
(@submarine_lemon) reported
@Rashidajourno @AusFedPolice @Optus Optus sucks!
-
Andrew Burgess
(@DrAndrewBurgess) reported
So I haven’t been with #Optus for over 6 months but apparently they kept all my data, address and IDs and it got all got leaked. Why wasn’t it deleted when I left as a customer???
-
Pauls Perfect
(@paulsperfect) reported
@lesstenny @Optus Never liked Optus although Telstra not much better.
-
Kevin Chapman
(@K3vin_Chapman) reported
Just a suggestion @Optus, if you are going to offer third party monitoring support on your website for victims of this, best tell your customer service reps what that actually entails because no-one seems to know. I hope that's not just because it's a bunch of weasel-words.