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Optus outages and service status in Erina East, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Erina East, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Optus

Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Erina East, New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • BelindaNoonan1
    Belinda Noonan (@BelindaNoonan1) reported from Central Coast, New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • BZElkie
    Barbara Elkins (@BZElkie) reported from Central Coast, New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • MarkEquestrian
    Mark Tarrant (@MarkEquestrian) reported from Central Coast, New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • dorrian_peter
    peter dorrian (@dorrian_peter) reported from Central Coast, New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • fergmich
    Michelle Ferguson (@fergmich) reported from Central Coast, New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • ResourcefulHDR
    Sally Purcell (@ResourcefulHDR) reported from Central Coast, New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • lumbers1978
    jem (@lumbers1978) reported from Central Coast, New South Wales

    hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

  • JoshO567
    Josh Howe (@JoshO567) reported from Central Coast, New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • halans
    Jean-Jacques Halans (@halans) reported from Central Coast, New South Wales

    Optus having a problem with 4G data on iPhone 12.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lyndall19414
    Lyndall Robertson (@lyndall19414) reported

    @MGJ50 PEOPLE DIED WHEN OPTUS FAILED AND NO ONE KNEW 000 WAS DOWN BECAUSE NO ONE CHECKED THANKYOU SARAH SHOWING COMMON SENSE

  • saint_ted3
    saint_ted (@saint_ted3) reported

    @Woodygocats59 @TonyShepherd4 Once again I refer you back to the Optus outage where everybody including the government and Optus thought the 000 service was functioning but it was found to still be out of action several hours later. And the government minister was AWOL again. A couple of hours can save lives.

  • MissIgraine
    Miss Igraine (@MissIgraine) reported

    @clarkes I don't think it's 4G specifically that causes the issue, it's that we have one major mobile network operator, and two others. Between them they don't provide comprehensive coverage across the country because of our sheer size. And they don't play together. Except Optus & TPG

  • chuckastone
    Chuck Stone (@chuckastone) reported

    @QBCCIntegrity @Optus It speaks volumes about how bad Australia's situation is when it has to rely on an outfit like Optus to save lives.

  • thatfancypear
    TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported

    (not to mention, I was in the OPTUS shop when this occured, and has occured many times...) I couldn't send any messages on discord but speed tests were fine, I smell layer 7 sniffing and dodgy QoS to make your network look better...

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @BusyTonn Somewhat true. Telecom never had a FTTP plan, but CBDs did have Telstra fibre in the 1990s (after Optus started).

  • TigerAncient
    Ancient Tiger (@TigerAncient) reported

    @TonyShepherd4 As the shadow minister for emergency communications it is great she tested the system. It was supposed to switch to another network (e.g. Telstra to Optus) in case of an outage of one of them. That didn't occur and she found a fault there. I expect my elected parliamentarians to test the systems they have a portfolio of. By the way, as soon as Teltra asked her not to test it again, she stopped. Good try there, though, but again, you landed well short of common sense.

  • debritz
    Brett Debritz (@debritz) reported

    I just received a txt from @Optus saying they are upgrading the network and I may experience some disruption. Given the @Telstra outage, they should really reconsider this.

  • turtlemagpies
    ▪️▫️DAVID▪️▫️ (@turtlemagpies) reported

    @Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage

  • MrCSG75
    CSG (@MrCSG75) reported

    @SkyNewsAust quote: "Ms Wells previously attracted criticism for an international trip amid the fallout of a major triple-zero outage involving Optus".. and that travel rort thing that we are supposed to have forgotten about....