Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (16%)
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E-mail (13%)
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Wi-fi (10%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
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Sarah Hurcombe
(@SarahHurc) reported
from
Sydney, State of New South Wales
Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus
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Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then
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Danèk
(@officialdanek) reported
from
Sydney, State of New South Wales
So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
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Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
@Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.
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Eugene of Astuto 🤔
(@eastuto) reported
from
Sydney, State of New South Wales
So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
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Eugene of Astuto 🤔
(@eastuto) reported
from
Sydney, State of New South Wales
They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.
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Anton Posa
(@antonposa) reported
from
Sydney, State of New South Wales
@AttilaBalassa It's quite a responsibility to get it right. Optus has the EPL over here but they do a pretty decent job. Still sucks when you're paying for Foxtel though and can't get some of the best sport.
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Mike Pearsall
(@MikePearsall93) reported
from
Sydney, State of New South Wales
@juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.
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KR Dev 🇦🇺
(@chillnesses) reported
from
Sydney, State of New South Wales
@Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA
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Just Davo
(@hitinman) reported
from
Sydney, State of New South Wales
Using Aussie Broadband now but it is #NBN that is the problem. Never had any dramas with Optus HFC cable
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Sarah Hurcombe
(@SarahHurc) reported
from
Sydney, State of New South Wales
Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation
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Clive Dickens
(@clivedickens) reported
from
Sydney, State of New South Wales
@EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
Come on @Optus our broadband has been down now for over three hours!!! 🤯
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Antonopoulos
(@jimantonopoulos) reported
I’m not an #optus customer and still received an email. 🤔
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neil small
(@neildsmall) reported
@SenPaterson @Birmo Optus should pay , it’s not the state or Federal government’s problem
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Bobbi
(@BobbiGirl77) reported
@SenPaterson @Birmo WTF! You mean @Optus should be paying for our passports and drivers licence. They are the ones who stuffed up by leaving a port open. You are pathetic and useless! #auspol
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Andrew H
(@drewfh675) reported
@SenPaterson @Birmo It’s OPTUS who should foot the bill. WTF has Labor got to do with it?
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Anouk72
(@Anouk724) reported
@Optus I know you’re busy trying to figure out how to provide millions of customers with some info (any!!) on the data breach but is 10 days for a formal complaint with a missed call voicemail & no further follow up standard practice for dealing with billing disputes?? @abcnews
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HiBar Investments
(@GreyMacro) reported
@Optus @RunnerSA18 We are "former" CUSTOMERS of Optus, and have had NO services of any kind for years. Imagine our surprise to receive an email telling us that out data has been disclosed and exposed. Is it against the law to retain customer data for years after the customer has moved on?
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ƬΉΣ ᄃYᄃᄂIПG MӨПKΣY
(@cycling_monkeys) reported
@hughriminton The SA Premier has announced that those affected by the Optus hack can get new drivers licenses free of charge. Costs will be passed onto Optus and Feds should do the same. As an Optus customer and ex employee, I hope that they are financially shafted for their lack of security.
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Grace Grace MP
(@gracextwo) reported
If you’re impacted by the Optus data breach, Transport and Main Roads Queensland will issue you a replacement driver licence with a new licence number free of charge. Call the hotline on (07) 3097 3108 Mon-Fri 8am-4.30pm for more details. #OptusDataBreach
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FinGoth
(@Fingoth1) reported
Optus data breach is a lie It's to get equifax credit protection more customers They now have 2.8 million new customers paid for by optus' insurer. This could lead to continued business by the optus customers receiving this service Gladys was given the made up role for a reason
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neil small
(@neildsmall) reported
@redruby17 @SenPaterson @Birmo It’s not DFATs fault it’s Optus problem they should pay