Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 12/22/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @Optus Hi Zac, seems to have been a bit of an outage in Kensington 2033 last night but appears to be ok this morning, thanks

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.

  • matseinarsen Mats Stafseng Einarsen (@matseinarsen) reported from Sydney, State of New South Wales

    Add to it that the telcos (Optus...) are also stale and old with old school customer service 😬

  • BluesFan7071 Simon Benson (@BluesFan7071) reported from Sydney, State of New South Wales

    Great @Optus that we can see a graph breaking down data usage but not so great that last point on graph Tue 29 Jan. Not helpful if graph doesn’t update more frequently!!!!

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • RozaGermian Roza Germian (@RozaGermian) reported from Sydney, State of New South Wales

    @Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @tuppaware @Optus Wouldn’t surprise me if they give you a tone-deaf response about how “we want you to enter these things manually because it’s more secure” or some equally terrible excuse…

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • Lucanos Luke (@Lucanos) reported from Sydney, State of New South Wales

    @Optus really needs to get their act together in terms of mobile #coverage. So many black spots on the T1 line, not to mention the CCN line. And considering how many commuters are glued to their phones/tablets/laptops it is a BIG issue affecting a lot of customers!

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • amawidarmana ama widarmana (@amawidarmana) reported from Sydney, State of New South Wales

    $65 per month, yet I only get 20 days per month of internet.. @Optus , and now I the problem occurs again, no internet connection at all. Postcode 2132

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming Don’t go Optus. It’s nbn is the worst.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • TheWoodsmanTree The Woodsman (@TheWoodsmanTree) reported from Sydney, State of New South Wales

    @Optus service in Kensington area is beyond pathetic. Third world coverage. Seems too much money spent on promotion and little on infrastructure.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • emcc1983 E (@emcc1983) reported

    @DavidPocock Sadly @OptusSport cram TAB ads down your throat when kids look to watch the soccer highlights - shame on you @Optus

  • agha_faraz اختر (@agha_faraz) reported

    @Optus internet not working from last 2 weeks. Nbn will be coming to check next Thursday so already 4 weeks. Optus took care of me by giving me 50% off my bill. You guys on drugs or what?????

  • ArdlawSmith Ardy Smith (@ArdlawSmith) reported

    @RealMarkLatham Another reason never to use Optus.

  • MoonlovingOt7 Em⁷ 🇦🇺💜 BUT ARE YOU STREAMING AND VOTING (@MoonlovingOt7) reported

    @jordyn_bangtan We have the big 2 here and they are huge. Theres 3-4 levels and just getting from one gate to another sucks. I havent been to Optus stadium yet but its like the size of Marvel stadium

  • Sumekala Sum Syd (@Sumekala) reported

    What a poor service from #Optus ,closed a ticket without resolution after making me to wait for more than 10 days. Ref number 200102418

  • p_williams_0151 Peter Williams (@p_williams_0151) reported

    @Santandave1 But yet Australia have Optus, and south Africa have supersports and get the lot, just by paying for one network. Rip off Britain as per usual 👍

  • fleurweiyin fleur ☆ (@fleurweiyin) reported

    if my corpse shows up tomorrow its cos i died of embarrassment at the optus help desk

  • Sumekala Sum Syd (@Sumekala) reported

    @kbrspace kindly look into this issue: What a poor service from @Optus ,closed a ticket without resolution after making me to wait for more than 10 days. Ref number 200102418. Also, bad NBN booster won’t connect to the modem at all. Deeply dissatisfied with it service.

  • glendat45 Glenda (@glendat45) reported

    So @Optus you know how much of a fan I am of yours & given we’ve had no nbn internet connection most of the day, & you’re “continually doing maintenance” so we have a reliable service,any chance my bill will be cheaper this month. If the answer is no I won’t be surprised.

  • Optus Optus (@Optus) reported

    @YeahSur87826875 We apologise for the inconvenience this is causing and we're working on a solution that will simplify the Roaming add-on for our customers. Keep an eye out for some communications from Optus around this exciting change! 2/2 - Harrison