Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (58%)
-
Phone (15%)
-
E-mail (14%)
-
Wi-fi (9%)
-
Total Blackout (4%)
-
TV (%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
||
| Sydney |
||
| Sydney |
||
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
-
that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!
-
Joan Wilder
(@thepiedwanderer) reported
from
Sydney, State of New South Wales
@Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.
-
Blake Currall
(@bcurrall80) reported
from
Sydney, State of New South Wales
So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?
-
Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus Is there an internet outage in Chester Hill?
-
michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment
-
Michael Turner
(@realmicturner) reported
from
Sydney, State of New South Wales
@sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.
-
〰️Johnny Sockz 🗨 😷〰️
(@johnnysockz) reported
from
Sydney, State of New South Wales
@Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me
-
Bradley Deacon (MAISA)🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin
-
Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.
-
Phillip Tovey
(@ptovey01) reported
from
Sydney, State of New South Wales
**** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.
-
meenakshi
(@kittyminks) reported
from
Sydney, State of New South Wales
@Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus
-
Betting Kingz
(@bettingkingz9) reported
from
Sydney, State of New South Wales
@ConvertedCode_1 You guys don’t have optus? That sucks man 🥺
-
Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.
-
Jason Whittaker
(@thetowncrier) reported
from
Sydney, State of New South Wales
For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?
-
RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to
-
DESMOND LAST
(@desmond_last) reported
from
Sydney, State of New South Wales
@Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?
-
Huezee
(@66Hughesy) reported
from
Sydney, State of New South Wales
@Optus is there an outage at postcode 2084
-
OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU
-
that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!
-
Sunny Sok
(@sokyola87) reported
from
Sydney, State of New South Wales
@KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Heriot
(@IanHeriot) reported
@albericie @Optus Hi Emma, suggest you try iiNet or Amaysim for top customer service
-
Kelvin
(@ingwen78) reported
@Optus is there an outage in Tarneit 3029? I haven't got NBN connection close to an hour now..
-
Neil Ewins 🍊
(@neilorange63) reported
@Optus so yesterday I phone you in the Philippines querying a well over sized bill 1000% in fact and you cut me off the next day on a totally different account...does your left hand know what the right one is doing...I’d suggest not...been on hold for 15 mins. Awful service 👎
-
Billie Talevska
(@BilT) reported
@Optus 2 and half hour phone call... 5 transfers....between 2 teams (billing and retention team)...passive aggressive hold times....30 year customer. Appalling customer service. Happy for you to call me to discuss.
-
Lance Eerhard
(@LanceEerhard) reported
@Optus is absolutely rubbish. I connect 5G and pay $250 upfront for the device to be month to month. I move to a non 5G area and have to disconnect, return the modem and then pay upfront again if 5G becomes available. Can't pause and wait.. What a stupid Customer Experience.
-
Cheryl-Anne Kelley
(@chickarella69) reported
@Optus are ridiculous. Three days back at work and no phone since 24th December? This is a business you know #optus get someone onto it now TIO have my complaint
-
flipswitchG
(@flipswitchG) reported
@Optus Is there a data outage? Can’t send messages, says failed to send. Melbourne.
-
Scott
(@zootv93) reported
@Bf99Floyd Having unsuccessfully attempted to resolve this, log a complaint with the TIO to increase chances of timely resolution. @Optus CS & Tech Support is notoriously bad & dealing with them repetitive. A complaint via the TIO should be treated more seriously and given ‘ownership’.
-
Paul Johnson
(@teachersfirstau) reported
@Optus Your Tech Teams advised me that you do NOT Support or Offer NBN Via Wi-Fi connection.
-
Johnny Rotten
(@Fipty) reported
@Optus What is the cost of returning the 4g/5g wireless modem after 8 months? This is the $68 p/m plan. I am not satisfied with the service. Please advise.