Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (64%)
-
Phone (15%)
-
Wi-fi (9%)
-
E-mail (8%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
-
Yi.\nni
(@JApotsis) reported
from
Sydney, State of New South Wales
@Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨
-
RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie
-
Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
-
Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.
-
Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...
-
Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?
-
Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus waiting for response again on messages again after another internet outage
-
Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.
-
aussiepomm
(@aussiepomm) reported
from
Sydney, State of New South Wales
Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!
-
Simone Amelia Jordan
(@SimoneAJordan) reported
from
Sydney, State of New South Wales
@bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.
-
Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.
-
Allan
(@28061914mary) reported
from
Sydney, State of New South Wales
@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.
-
Andrew Phong 🇦🇺
(@andrewphong_) reported
from
Sydney, State of New South Wales
@Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃
-
Ziril Heartzen Starrz
(@ZirilStarrz) reported
from
Sydney, State of New South Wales
Optus... very rude...
-
Sunny Sok .\
(@sokyola87) reported
from
Sydney, State of New South Wales
@SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights
-
Simon Nguyen
(@Sighmaan) reported
from
Sydney, State of New South Wales
@rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.
-
Mr.Ultraman Taro
(@ultraman_tae) reported
from
Sydney, State of New South Wales
@Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.
-
Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.
-
Kelvin González
(@KelvinGonzlez_) reported
from
Sydney, State of New South Wales
Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨
-
Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Elizabeth Saunders 👩🏼🔬
(@E_R_Saunders) reported
For those playing along at home, the contract that @Optus told me yesterday during business hours that they couldn’t cancel, that they did cancel too late last night but I didn’t have confirmation about but would definitely receive but haven’t yet- I’ve just been told to pick up.
-
Ben Cousins
(@s3_gunzel) reported
This isn’t the first time they’ve breached their contract with me. They also silently withdrew the 24x7 Optus One team service over Corona (which I thought was fair enough) but they failed to advise me of that too.
-
Overt Realms
(@NotRealms) reported
@tuttiau yeah internet in Australia is just wack, we had roadwork done and they legit cut one of the wires to our entire street making it super spotty our entire street was calling and Telstra said they fixed it remotely, it took 2 weeks for an Optus representative to come down and fix it
-
Claude Marais
(@MaraisClaude) reported
@Optus signal sucks. It's fine outside, just don't try to use it inside a building in the #Sydney CBD.
-
alekssssss
(@aleeekkz) reported
@eves_xo I just don’t wanna change to Optus then have the same issues with reception 😬😬😬
-
Chris
(@Lowry_16) reported
Currently on live chat with @Optus and experiencing the worst excuse for “customer service” I’ve ever encountered. It’s been an hour and a half and I’ve spoken to 4 different people, none of which can resolve my issue, and who just keep hand balling me to the “correct department”
-
jade the burger slayer
(@sheslaysburgers) reported
@Optus You have the worst customer service I have ever seen. We paid our bill- money that is YOUR error and you STILL won’t connect our phones. Now my son cannot go to school because his childcare cannot contact me in an emergency. You’re disgusting.
-
Laura Lanier
(@lauraalanier) reported
@Optus worse service - waited from 8am to 12 midday for a technician as we moved house and no one came- on phone since 810am and still no joy !! No managers available to talk !! On hold transferred from person to person
-
Wayback Bot
(@WaybackBot) reported
Optus to close down case
-
mariah carey’d me through
(@tomarild82) reported
@Optus No thanks. We’ve been through this about a dozen times now and no resolution or offer to send out a technician. Currently looking for other providers.