Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 05/09/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • bettingkingz9 Betting Kingz (@bettingkingz9) reported from Sydney, State of New South Wales

    @ConvertedCode_1 You guys don’t have optus? That sucks man 🥺

  • thepiedwanderer Joan Wilder (@thepiedwanderer) reported from Sydney, State of New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • desmond_last DESMOND LAST (@desmond_last) reported from Sydney, State of New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • KevinWessy Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

  • 66Hughesy Huezee (@66Hughesy) reported from Sydney, State of New South Wales

    @Optus is there an outage at postcode 2084

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, State of New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • Saffiyao25 Saffiya (@Saffiyao25) reported from Sydney, State of New South Wales

    @Optus really poor customer service. We will be taking our business elsewhere.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

  • thetowncrier Jason Whittaker (@thetowncrier) reported from Sydney, State of New South Wales

    For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?

  • kittyminks meenakshi (@kittyminks) reported from Sydney, State of New South Wales

    @Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • brent_clifton Brent Clifton (@brent_clifton) reported

    @GladysB Optus are hands down the worst company I have ever dealt with. Your customer service is terrible, and I can’t fill in enough customer experience surveys to feed this back. Appreciate you taking the time to read this feedback, Gladys.

  • orismology Dominic Mulligan (@orismology) reported

    @Optus Is there currently an issue with Business 4G Internet? No internet with the usual "yesbusinessip" APN, but I can get online if I switch to "ltebroadband" (without static IP, of course).

  • mel_giancarlo Mel en Suisse (@mel_giancarlo) reported

    @GladysB That is a terrible press release. It sounds like Optus is just whinging about Telstra getting an advantage in the market. If Optus really cared about regional Australia, you "throw money" at it, Gladys!

  • ali_kyteler Alison Kyteler 🌈 (@ali_kyteler) reported

    @8sunnycas8 @GladysB Optus management were stupid to employ Gladys; every time she pops up to say something she'll be reminded of how her words and actions ruined her brand & reputation!

  • kathy_skidmore1 Kathryn Skidmore (@kathy_skidmore1) reported

    @GladysB There’s heaps of black spots in country Victoria with Optus. Could you fix those please, then we’ll talk about how you “put the customer first”

  • pittworldwide Ed (TV) (@pittworldwide) reported

    I didn’t know you could donate your data to others if you’re an Optus customer - I just donated 3GB and will continue to but ⁦@Optus⁩ is there a way you could let customers opt in to donate whatever we have at the end of each month automatically?

  • wombatwal20 wombatwal20 (@wombatwal20) reported

    @SkyNewsAust What qualifies her for Optus job. Oh stupid me corruption and 30 pieces of silver.

  • DaveAll26325637 DFA10940 (@DaveAll26325637) reported

    @GladysB Unbelievable that @Optus would knowingly appoint someone to a senior position who's public service record is a litany of lies, deceit and quite possibly corruption. I'll be taking my business elsewhere now that GB is on board and would encourage others to consider the same.

  • actgovernment ACT Government (@actgovernment) reported

    @reecepdodds There is currently a nationwide intermittent outage for Optus telecommunications services including some internet services, fixed lines and mobiles. This outage includes ACT Government. We are working to resolve the issue.

  • Kazza_PublicOne Kazza the Public One (@Kazza_PublicOne) reported

    @Optus Can you please just tell people you’re having an Australia wide problem and not just fob people onto a probably overwhelmed support service