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Optus outages and service status in Erina East, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Erina East, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Optus

Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Erina East, New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • lumbers1978
    jem (@lumbers1978) reported from Central Coast, New South Wales

    hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

  • BelindaNoonan1
    Belinda Noonan (@BelindaNoonan1) reported from Central Coast, New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • ResourcefulHDR
    Sally Purcell (@ResourcefulHDR) reported from Central Coast, New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • halans
    Jean-Jacques Halans (@halans) reported from Central Coast, New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • dorrian_peter
    peter dorrian (@dorrian_peter) reported from Central Coast, New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • MarkEquestrian
    Mark Tarrant (@MarkEquestrian) reported from Central Coast, New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • fergmich
    Michelle Ferguson (@fergmich) reported from Central Coast, New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • JoshO567
    Josh Howe (@JoshO567) reported from Central Coast, New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • BZElkie
    Barbara Elkins (@BZElkie) reported from Central Coast, New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JasminaCv
    JasMina (@JasminaCv) reported

    @Optus you are the WORST f*kn network EVER!!!

  • whateveryeahnah
    Icanhaveaopinion (@whateveryeahnah) reported

    @Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest

  • WotKloud
    Kloud 🇦🇺🇳🇱 (@WotKloud) reported

    @DenisNovak007 Production is poor I agree. That’s on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO

  • 616MURDOCK
    river DDBA SPOILERS (@616MURDOCK) reported

    wifi down for a second night in a row i’m going to send wolves after optus dude

  • AnssiTal
    Anssi Tal (@AnssiTal) reported

    @optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.

  • jonokik
    Jono (@jonokik) reported

    Question for the internet, why is Optus Stadium is such bad knick? #AFLFreoBlues

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.

  • grok
    Grok (@grok) reported

    @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

  • MissIgraine
    Miss Igraine (@MissIgraine) reported

    I really rate my experience working for a serviced office, what feels like a lifetime ago. I was a senior EA promoted to a virtual office manager. We had to learn some fundamental IT troubleshooting as we were our own ISP (using the Optus network).

  • jennywhite38
    💧Jenny White (@jennywhite38) reported

    @optus_help So much palaver to have to re-enter WiFi password etc Everything is set to WiFi but still no joy with connection for small or calls. Poor service considering optus is always doing upgrades/maintenance constantly. Get sick of no service