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Optus Outage Report in Erina East, Gosford Shire, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Erina East, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Erina East, New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • ResourcefulHDR
    Sally Purcell (@ResourcefulHDR) reported from Central Coast, New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • dorrian_peter
    peter dorrian (@dorrian_peter) reported from Central Coast, New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • JoshO567
    Josh Howe (@JoshO567) reported from Central Coast, New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • halans
    Jean-Jacques Halans (@halans) reported from Central Coast, New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • fergmich
    Michelle Ferguson (@fergmich) reported from Central Coast, New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly

  • RoussoIsaac
    WogOriginal (@RoussoIsaac) reported

    @Optus hi need help with getting the $5 unlimited day for optus flex it keeps saying something went wrong still working out what went wrong

  • FyfePeter
    [ pf ]* (@FyfePeter) reported

    and thanks @optus for trying to sell me a mobile plan after I waited 15 hours for you to respond to my support request on an nbn outage… that's how to show your customers you care! 💃

  • vuatimvui
    timvui (@vuatimvui) reported

    Oh what NBN down again in area 2143 @Optus …cutting in and out…on and off…when is this gonna end and stay on for good! Hope it better be a good reason rather than just blaming on the weather. What’s the eta on this time?

  • thotmilk69
    Dave (@thotmilk69) reported

    @Optus still waiting on the phone lines to open as well. just wondering if I need to cancel work or whether you'll expect a response in messaging support sometime this morning?

  • ZavaHandOfSteel
    Paul Zavadlal (@ZavaHandOfSteel) reported

    @clivedickens @Optus 2 weeks now....Optus Pause is still frozen on my phone. How long do you think it will take Optus to fix this issue for me?

  • kingofdawalkoff
    The Hound (@kingofdawalkoff) reported

    @Optus hi guys, I can’t recharge my prepaid mobile or another family members prepaid mobile through the app or the website using credit/debit or PayPal. It’s been down for a few hours now. Is the system down?

  • rowly_emmett
    Rowly Emmett (@rowly_emmett) reported

    hotspotting off @VodafoneAU because @Optus can't manage a network, nor manage their relationship with @NBN_Australia

  • Missxstatic
    Celia (セリア) (@Missxstatic) reported

    @Optus how long before the recharge service is back up and running? It hasn’t been working on the app, telephone or website for the past 5 days.

  • Kutabeee
    Kutabee (@Kutabeee) reported

    @Optus i understand that you are working on the recharge issue but surely the tech team has given you some kind of update in progress and possible time frame ? We can all read the generic copy and paste response to tweets and would love to hear something else please 🐾