Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 02/20/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • twattergp Greg Pace (@twattergp) reported from Sydney, State of New South Wales

    What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

  • thepiedwanderer Joan Wilder (@thepiedwanderer) reported from Sydney, State of New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • Saffiyao25 Saffiya (@Saffiyao25) reported from Sydney, State of New South Wales

    @Optus really poor customer service. We will be taking our business elsewhere.

  • KevinWessy Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • RichHolborn Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales

    @VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

  • thetowncrier Jason Whittaker (@thetowncrier) reported from Sydney, State of New South Wales

    For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • kittyminks meenakshi (@kittyminks) reported from Sydney, State of New South Wales

    @Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NomessTess Don't Mess With Tess (@NomessTess) reported

    @RonniSalt @simonahac @Telstra I left them 21 years ago because of their customer support. Went to Optus and been there ever since... night and day!

  • jesapir Jackie Sapir (@jesapir) reported

    @Optus internet down since about midday in 2023 and Web site just says "under investigation". Can you give any more info?

  • BarryAdlam Bazza (@BarryAdlam) reported

    Replying to @Optus Thanks for your reply, however 2 Optus stores have told me they no longer sell Tablets or Phones outright, only on a monthly plan, i can afford to buy outright, so being a loyal customer of 25 years counts for nothing, in fact they advised me to buy at JB HiFi.

  • Addiazz2 Addiazz (@Addiazz2) reported

    @passos_art @Optus Same here. It was a great service until 4wks ago now endless drop-outs in the morning.

  • Peterlocke15 Peter locke (@Peterlocke15) reported

    @Optus Hi Serena, 3 hours on the phone this afternoon to resolve a simple issue and still not resolved! I am not feeling super confident of resolution…. But sure I can only be let down again

  • NewcastleGardia ☂ Newcastle Guardian🇦🇺 (@NewcastleGardia) reported

    @MissHissyKat @craig_troth Actually Telstra & Optus have been gradually bringing a lot of their Support ring in's & online areas back into Oz, following so so many complaints about how difficult the overseas people are to understand & deal with. Gradual process, but they have learnt a lesson from the mess.

  • oErrorCode1 oErrorCode 🇦🇺 (@oErrorCode1) reported

    WTF Optus 3 weeks in a row middle of the day internet just shuts down for half n hour. Paying for a service with no service????

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • TWanigatunga Thamara Wanigatunga (@TWanigatunga) reported

    @Optus NBN failure. Have been chatting to a tech rep from Optus “nbn support” for closer to 1 hr and now the option is calling some number to get a tech organized tomorrow at 8am ? Seriously? Telling me this at 1.45am? We are in a lockdown

  • uliti85 Uliti Tafea (@uliti85) reported

    Why is Tonga not part of any Australian network’s free international calls? @Telstra @VodafoneAU @Optus