Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 12/25/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • KevinWessy Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • Saffiyao25 Saffiya (@Saffiyao25) reported from Sydney, State of New South Wales

    @Optus really poor customer service. We will be taking our business elsewhere.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • twattergp Greg Pace (@twattergp) reported from Sydney, State of New South Wales

    What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • kittyminks meenakshi (@kittyminks) reported from Sydney, State of New South Wales

    @Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • RichHolborn Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales

    @VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

  • jason_b_fan sEaman iN syDney (@jason_b_fan) reported from Sydney, State of New South Wales

    @Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

  • craigcromar Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • davcon2412 Rachel (@davcon2412) reported

    Melbourne family loses $40k from suspected identity theft after Optus data breach Cleary obvious that this owners cafe is in trouble how dumb can a person be. Have extra security in place and owning a business check yr bank accounts daily dumb & stupid this clown is after $’s

  • amy_taylor1987 Amy Taylor (@amy_taylor1987) reported

    @Optus seriously 2 of NBN outage in Mt Gravatt and nothing - just that there's a fault and your investigating it which we've had to find that information! Definitely not loving Optus right now, let alone in 2022! This is utter horses&$t!!

  • D_Evil_Overlord David the Evil Overlord (@D_Evil_Overlord) reported

    @Optus you sent me a text saying I needed to pay $81 for my family's phone bill. We paid $81. The latest bill includes $15 in "service charges" because we paid the $81 you asked for, but it was $90 we owed. Not how you keep customers after your catastrophic data breach.

  • martin85468119 martin (@martin85468119) reported

    @KiwiFunknuckle @IanHartley_ The worst thing about this situation with Elon is I am about to sign up to his starlink internet service because Telstra and Optus and other AUS providers can’t supply me with decent internet FFS

  • AdamTrace Adam Trace (@AdamTrace) reported

    @Optus please get a real person to contact me, as the chat app and it’s team servicing the chat clearly can’t focus on customer service. I was called 3 different names that weren’t mine, told my nbn order was made a month before I knew the address, and that the automated 1/2

  • Carpo_31 Carpo (@Carpo_31) reported

    @vernievalentos So you have an NBN box connected to an Optus modem? It's ethernet so I'd absolutely get a better quality modem instead of the Optus junk more than likely it's causing you the problems. Better equipment provides better connection and stability

  • craigrlonard Craig (@craigrlonard) reported

    @lesstenny It was Gladys until she went to Optus - oh wait hang on.

  • LJSearles 🇦🇺Lee 🇺🇲 Don't boo, VOTE (@LJSearles) reported

    @Optus Do you have a number to call for support from outside Australia?

  • ARToffee14 AlexR (@ARToffee14) reported

    @OptusSport your smart tv app and support is so poor. I have logged two support cases in 2 weeks reporting that on the LG TV the Optus Sports app has no playback controls for game replays. So you cannot pause, rewind or fast forward the content and it has not been fixed.

  • nthonymiller Anthony Miller (@nthonymiller) reported

    I say that @Optus should pay for all losses plus damages incurred by its customers due to data breach. I'm so glad I'm not an Optus customer, as they have crappie customer service. @haveibeenpwned