Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 03/20/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • BradJCurtis2 Brad Curtis🇦🇺🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺🇦🇺 (@BradJCurtis2) reported from Sydney, State of New South Wales

    Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium

  • adhdbusiness Untypical Business @adhdbusiness@mstdn.jp (@adhdbusiness) reported from Sydney, State of New South Wales

    Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • alderman1973 Peter Alderman (@alderman1973) reported from Sydney, State of New South Wales

    Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • vacant3rdman Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, State of New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, State of New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

  • msstraighty180 Tiffany (@msstraighty180) reported from Sydney, State of New South Wales

    @HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer

  • msstraighty180 Tiffany (@msstraighty180) reported from Sydney, State of New South Wales

    @HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @Tim_Fiddes I’m on the very leaky Optus network.

  • TabLordKP KP (@TabLordKP) reported from Sydney, State of New South Wales

    Is anyone else having issues with the Optus Sport stream this morning

  • HaisamMorhi11 Haisam Morhi (@HaisamMorhi11) reported from Sydney, State of New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

  • adro_franco Adrian Franco (@adro_franco) reported from Sydney, State of New South Wales

    @Renzy188 Well when Optus got La Liga i wasn’t going to wake up early in the morning just to watch the game so I just watch the highlights problem solved

  • hugobrown Hugo (@hugobrown) reported from Sydney, State of New South Wales

    @Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

  • NigelHighley Nigel Highley (@NigelHighley) reported from Sydney, State of New South Wales

    @AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • krunal_barot12 Barot Krunal (@krunal_barot12) reported

    @Optus fix my issue....8 days in raw. Case # 100211772

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @Number1Doubter But I guess you won't monitor and terminated suspicious conduct by your own staff of different staff giving out different information same issue, making false promises that they know won't be kept, blaming customers, breaching privacy laws etc?

  • ACMilanSydney The AC Milan-Godfather (@ACMilanSydney) reported

    I was going to give you updates during the game, but my #NBN internet is down. Maintenance work must be on? @iiNet as it stopped working at 7.00am. Watched the game on my phone so couldn’t give updates, laptop and iPad out of actions. @Optus also doing local antennas upgrade. 😞

  • TokenBritishKid Harleigh Taylor👻🦇🎃 (@TokenBritishKid) reported

    In the middle of a pandemic where my immune compromised partner cant work making us a single income family @Optus thinks it's okay to try and charge us $99 to reinstate a service they wrongfully ended when we tried to cancel something else.

  • katiewand0307 Katie Wand (@katiewand0307) reported

    @Optus I’ve been on the phone to your customer service all week and still nothing!

  • millerpete Pete Miller (@millerpete) reported

    @Optus Thanks for link. I have 2 bars 3G but that fails to load any web content and calls are unable to go through. Not sure if it’s the network or my brand new iPhone 12 that is just not working on 3G. It’s not that I’m well off the beaten track either. Drive 5 minutes and I have 5G

  • robbiemanu77 Robbie Doyle (@robbiemanu77) reported

    Turned off @btsport cause commentary is **** and another BT clown is on optus sports.micheal owen is clueless.

  • EntitledGayKen EntitledGayKen (@EntitledGayKen) reported

    Want to know horrific Customer Service? How about a telco who knew no one was coming but still let you wait at home.... and @optus I am looking at you. #CXFAIL

  • millerpete Pete Miller (@millerpete) reported

    First trip away with my new phone and new carrier @Optus. While the customer service from @optus has been great, sadly I’m sitting here by the tents having to hotspot my phone to the kids to get some coverage.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus I guess I will never see the $7.90 in credit you owe me, that would be #unprofessional and #fraud especially the number of people you don't pay the refund they are owed? @singtel