Optus Outage Report in Erina East, Gosford Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Erina East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Erina East, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Central Coast |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Erina East, State of New South Wales
Latest outage, problems and issue reports in Erina East and nearby locations:
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Roza Germian
(@RozaGermian) reported
from
Sydney, State of New South Wales
@Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!
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Carrington Brigham
(@DigitalMediaBoy) reported
from
Sydney, State of New South Wales
Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence
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Ted Tencza
(@darthted) reported
from
Sydney, State of New South Wales
So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.
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Greg Williamson
(@gregmw34_greg) reported
from
Sydney, State of New South Wales
@Optus what is the problem with the cable internet in area 2122
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
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Theo Legowo
(@theogoh) reported
from
Sydney, State of New South Wales
@optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Joel Hill
(@krunchymoses) reported
@KateZMedia @Optus The entire thing took two hours. They hadn't booked the appointment with NBN. It's the most basic part of activation. Just so bad it's not even funny.
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ObservAnth 👻🦇🎃☠️👿🎇
(@ffg_of) reported
@ShitHotSuzy Optus? Basically it's a shop, service so only mask needed!?!
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Keith Woolsey
(@ballgameskeith) reported
@DocB__ Never had a drama with iinet. Currently have mobile plan with them. Previously had internet with them in Perth(bundled with phone). Only slight issue is they have gone from The Optus network to Vodaphone, therefore signal wants a little sometimes in the Sunshine Coast hinterland.
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Rachel Sanki
(@RachelRSanki) reported
Your Customer Resolutions Executive thinks is the right way to handle issues then you need to seriously retrain and rehire that entire team. Disgusting OPTUS, absolutely disgusting! @Optus
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Mozy
(@MozyAU) reported
@Optus my internet is hard **** help me!
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aparachick 💉💉
(@aparachick) reported
@kellazzaro @Raf_Epstein Was bad on the Bellarine too. A whole day without power. You realise how much we depend on it and our phones (Optus barely working, no data and couldn’t even make phone calls without it chopping up. )
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💧Robyn D💉💉
(@KoparaFallsKid) reported
@Optus another credit where credit's due shout out! Had a great support person today investigate my mobile call reception issues, recommend a solution which we are actioning. Have to say the first person I messaged with wasn't great, didn't understand the issue & reset my (1/2)
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Slay Liam
(@osrsSlayLiam) reported
@Optus is there an eta on the outage being fixed for 3915? No 4g/reception
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Tony Corke
(@MatterOfStats) reported
@ragecherry @Optus Suspect that's deliberate (upside is definitely with people thinking they've used a lot rather than a little), but willing to be given contrary credible evidence based on customer research
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Jo(anna) 🌙
(@goldddustwoman) reported
Oh man I am about to send a massive complaint to optus BC MY RECEPTION KEEPS DROPPING ******** OUT WHEN I NEED IT