Optus

Optus Outage Report in Erina East, Gosford Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Erina East, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Erina East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Erina East, Gosford Shire, State of New South Wales 06/20/2024 02:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Erina East, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Erina East, State of New South Wales

Latest outage, problems and issue reports in Erina East and nearby locations:

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • fentonpompey G (@fentonpompey) reported from Sydney, State of New South Wales

    Optus stadium looks awful for football #MUTOUR

  • VickswFett Vicksw (@VickswFett) reported from Sydney, State of New South Wales

    @Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • _SarahMcPhee Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales

    When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • MartySaliba Marty Saliba (@MartySaliba) reported from Sydney, State of New South Wales

    @Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • mathewogreen Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • BJssoR Ben (@BJssoR) reported from Sydney, State of New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • preeto8 Poonam Chhibber (@preeto8) reported

    Hi @Optus your chat with us/message option on the website is buggy. It's not working. I can log into my account just fine, but the chat feature is not working. Is there another link I can use? Low on phone memory, I can't download the app yet.

  • sydneykhoo sydney khoo (they/them) (@sydneykhoo) reported

    @jacksonto888 @noelsie_nme @SBSNews Just finished setting up the Equifax subscription with the Optus person on the phone. Thanks so much for the tips. I didn't think about going to Service NSW — did you go to a branch in person or call up?

  • RobynAMilne Robyn (@RobynAMilne) reported

    Many of us have either been an Optus customer or are currently an Optus customer. I can’t recall how long ago & have no idea how far back in time Optus data breach goes. How do we know? Are we just sitting ducks for 4 yrs, 6 yrs, 10 yrs until our data is fraudulently used?

  • stoicsnake Stoic Snake (@stoicsnake) reported

    Let’s not forget telecom companies do not NEED customer ID provided their bill gets paid. I promise phones really will function just fine without knowing customer passport numbers. No, the the only reason Optus record that info is so police can spy on Australians #OptusDataBreach

  • glenn2145 Glenn Schryver (@glenn2145) reported

    @redruby17 @Optus I had the same issue this morning, but it fixed itself somehow.

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    It took 10 mins for the 1 time verification code to finally come through. WTH @optus you used to be a decent company I had no complaints for 10 years. Now, your way of doing business, your poorly trained oversees employees take multiple times to fix or correct a single issue

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    @optus I'm not able to get a verification code via sms or email so I'm not able to login to chat to say that I informed optus multiple times that my remaining bill will be paid this Wednesday 5/10 and to not restrict my account further or optus leaves me no way to pay my bill.

  • Distincctt Distincctt. (@Distincctt) reported

    @bazmorganzx @Optus may you please fix this issue, it has been happening multiple times

  • eDilettante Andrew Farrell (@eDilettante) reported

    @carolduncan @Optus ...send in the submarines! (well ok, we don't actually have any new ones yet, but we're paying a fortune for them, so I'm assuming when we do get them they will totally protect us against ransomware, and offer full tech support...)

  • OzzAndy1 Ozz Andy (@OzzAndy1) reported

    @paulnudeisbest @Optus Hope Optus recoups any expenses incurred. Bloody awful thing to happen especially when you don't have any control. Hope it works out OK for you.