Optus

Optus Outage Report in Ettalong, Gosford Shire, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ettalong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ettalong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ettalong, Gosford Shire, State of New South Wales 02/14/2025 00:40

February 14: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (33%)

    Phone (33%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ettalong, Gosford Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Ettalong, State of New South Wales

Latest outage, problems and issue reports in Ettalong and nearby locations:

  • BJssoR Ben (@BJssoR) reported from Sydney, State of New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • fentonpompey G (@fentonpompey) reported from Sydney, State of New South Wales

    Optus stadium looks awful for football #MUTOUR

  • VickswFett Vicksw (@VickswFett) reported from Sydney, State of New South Wales

    @Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • MartySaliba Marty Saliba (@MartySaliba) reported from Sydney, State of New South Wales

    @Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • _SarahMcPhee Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales

    When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes

  • mathewogreen Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jayppie ਸਰਦਾਰ ਜਗਪ੍ਰੀਤ ਸਿੰਘ (@jayppie) reported

    After being Optus user from last 3 years wanna upgrade my plan and device but it’s up-to 10 days now no any update about my delivery and support staff know nothing about, @Optus @OptusEnterprise

  • rampantslug lachlan (@rampantslug) reported

    @Optus I have had no NBN since 10am this morning. Also your chat is experiencing a system outage. So much for available 24/7!

  • colinmacgregor4 colin macgregor (@colinmacgregor4) reported

    Hi @Optus , are you aware that your technical support line is malfunctioning badly. We have been trying to get through since last Thursday but generally can only hear the call centre background noise but no-one speaks to you.

  • dopaminedefici2 dopaminedeficiencycat (@dopaminedefici2) reported

    @steelite @Optus Yeah, I am unable to set up number share and have been on the phone to support for 3 days. Keep getting told to reset my watch, very annoying. Any idea how long and if this will be fixed? Considering swapping providers.

  • bonesybaxter bones (@bonesybaxter) reported

    @Optus how are you Australia’s Worst telco???

  • marksy12 💧Marksy☔️ (@marksy12) reported

    @Optus Absolutely shocking service last night on Optus chat. I was polite but I got the impression the poor service was deliberate. I have only been with #Optus for over 30 years

  • captainfred09 Ben Robinson (@captainfred09) reported

    @buttsey888 @socialsandwich_ @TheRealALM I wish they were on Optus. Paramount+ is a steaming pile of ****. No option to pause or rewind the streams, or start from start if it's already started. Quality is 9HD like.

  • orampach Chakra💉💉😷 (@orampach) reported

    @Optus I did raised it many times about network issue Optus users have in Schofields ( Ruth , Landon street) . This was never resolved, instead users were suggested to opt best available network !

  • whateve96687219 whatever (@whateve96687219) reported

    @marksy12 Was your customer service rep called Fladys? Only interested if you live in a marginal seat .. oh wait Optus signal is marginal everywhere right?

  • bonesybaxter bones (@bonesybaxter) reported

    @Optus scam company Terrible customer service 10/10 would not recommend