Optus

Optus Outage Report in Hall, Australian Capital Territory

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hall, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hall, Australian Capital Territory 05/11/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hall, Australian Capital Territory

Latest outage, problems and issue reports in Hall and nearby locations:

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • candersonAAS Christopher Anderson (@candersonAAS) reported from Canberra, Australian Capital Territory

    I am an @Optus customer. I have had no proactive communication from the company yet found out this morning that my debit card has been subject to fraud. Coincidence or #OptusHack ?

  • _manin_black_ Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, Australian Capital Territory

    @joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeffersonlisa5l Jefferson (@Jeffersonlisa5l) reported

    @Nikstar81 @Optus I waited long no response i decided to massage Hintcyber on Instagram he did mine 15 minutes I'm greatful for your good work.  Text or WhatsApp him for help +14144854707

  • isurealfor Khassib Moonman (@isurealfor) reported

    @Optus my internet has been down for the past 12 hours have been unable to use Foxtel and Netflix, tried to use my mobile data to cope and went over the 2gig limit in less than 8 hours. Any idea when the internet issue will be resolved or at least some clarity as to whats occured

  • stubes stubes (@stubes) reported

    @MichaelWestBiz @Optus I’ve never had any reason to praise @optus service. Currently paying them $30 per month just to maintain my number whilst stuck overseas. They are the LNP of service providers.

  • LukeMor81985058 Luke Morris (@LukeMor81985058) reported

    @Optus MY COMPLAINT 100843288 REMAINS UNRESOLVED AND THE SERVICE IS AM RECEIVING IS INSULTING AND PATHETIC

  • Abdullah_Raouf AR 🇭🇲🇮🇶 (@Abdullah_Raouf) reported

    @Optus Since i am up to date with my payment n never was late. This is a joke, i was out on business dinner and it was embarrassing not being able to use my service at all on my phone. This is not what i am paying for and its absolutely not professional.

  • RaidenGaming12 Raiden or some **** (@RaidenGaming12) reported

    CANCEL OPTUS SPONSORSHIP. We Stan IInet now

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus why has my Internet suddenly cut out with no warning I am in Baulkham Hills 2153 ?

  • r_quazzy ramona quazzola (@r_quazzy) reported

    @AuspiciousTimes @MichaelWestBiz @Optus Something similar happened to someone I know living in a duplex. Technicians disconnected their NBN service to use their connection to establish their neighbour’s service instead of drawing a new line for the neighbour. Is that laziness or incompetence?

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus @Jeffersonlisa5l i have no nbn and half a bar of mobile coverage and I a. Being told I will have to wait 48 hours or more fo this to be fix .

  • Abdullah_Raouf AR 🇭🇲🇮🇶 (@Abdullah_Raouf) reported

    @Optus For the second time within one week, Optus restricted my service data and calls for bo obvious reasons. My account balance is up to date and in fact its in credit. It happened at 10 pm where no technical services are available to help their customer. I am definitely going to TIO