Optus Outage Report in Hall, Australian Capital Territory
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hall, Australian Capital Territory
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (12%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (6%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hall, Australian Capital Territory
Latest outage, problems and issue reports in Hall and nearby locations:
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♛Ƙring
(@mariekringxx) reported
from
Canberra, Australian Capital Territory
hello @Optus i am network-less atm what happened
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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Tim Shaw
(@TimShawTweets) reported
from
Canberra, Australian Capital Territory
@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC
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Col Copeland
(@Colincopeland2) reported
from
Canberra, Australian Capital Territory
@Optus is there any problems with the network in the ACT. Its very, very slow tonight
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Leon Ha
(@Fabulous_Red) reported
from
Canberra, Australian Capital Territory
I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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50ShadesofJay
(@JayJayK75) reported
from
Canberra, Australian Capital Territory
@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
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Jessicah Mullins
(@JesMullins) reported
from
Canberra, Australian Capital Territory
A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Liz Darvill
(@LizDolphinfluff) reported
from
Canberra, Australian Capital Territory
@djp1974 I feel you - being similarly blighted on the Optus network
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Canberra, Australian Capital Territory
Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Marko
(@AusLoafer) reported
from
Canberra, Australian Capital Territory
Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
Well @Optus no service after act storms last night…what are you doing about it?!
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Phoebe #Raiders4Life
(@P_Glo) reported
from
Canberra, Australian Capital Territory
@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Max Millar
(@mattroissetter2) reported
@Ausshot3Dave @Apple I hate Telstra there got the most towers but the shitest deals Optus all the way yea my iPhone X just got a green line down the left side of the screen & YouTube says it’s a Apple hardware fault but they won’t fix it unless it’s under warranty there way of making u buy a new 📱
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Rocco
(@RocBSyd) reported
@Rewster7 @Julzk06 It’s really bad. I’ve switched over to Leeds v Burnley pre match on Optus Sport. Other sporting options to watch instead of that rubbish.
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Optus
(@Optus) reported
@philonius021 Hi Phillip, speeds are variable on the Optus 5G mobile network and will depend on a number of factors including congestion, location, local conditions, hardware, software and general internet traffic. (1/2)
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dannyboy
(@dannyboy272727) reported
@Optus been on the phone since 8am. Internet was supposed to be installed May 13th. No one showed, next available is June 25th. Horrible horrible service. Been on hold to speak to manager for 25 minutes now.
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Dean Rosario
(@DeanRosario) reported
@topicalstorm @OptusSport @ALeague As an OptusSport customer, there would be a significant revenue increase from me to Optus if they had ALeague. Without ALeague, I spend $125-150/yr with Optus [$15/mth x 9-10mths] With ALeague, I will spend $500-1000/yr with Optus by bundling my mobile or NBN
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I Hate Liberals
(@JanineSmith18) reported
@bradthegunn That's why we are with Optus no trouble with them
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.
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Kat
(@katbethf) reported
@Optus do you fo credit history checks on account ownership change. i have been paying for my friend bills gor the last 2 years and would like to change it into my name but i have terrible credit but can proove i can pay it
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Bee Ah Chang
(@BuaAhChang) reported
@Optus Everyone’s sorry but no one can solve the issue...still hiring those incompetent call centres in India and the Phillipines...put on hold for long and transferred from one department to another
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Optus
(@Optus) reported
@jasonjones19 Hi Jason, thanks for getting in touch. It's not good to hear that you're having issues with the Optus Sport app. If you're still experiencing this after a restart we'd recommend uninstalling the app, restarting your device, and then reinstalling the app - Aron