Optus

Optus Outage Report in Hornsby, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hornsby, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hornsby, State of New South Wales 05/11/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hornsby, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hornsby, State of New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • TheStaceCS Anastasios (@TheStaceCS) reported from Sydney, State of New South Wales

    @Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • _SarahMcPhee Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales

    When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.

  • BJssoR Ben (@BJssoR) reported from Sydney, State of New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

  • fentonpompey G (@fentonpompey) reported from Sydney, State of New South Wales

    Optus stadium looks awful for football #MUTOUR

  • MartySaliba Marty Saliba (@MartySaliba) reported from Sydney, State of New South Wales

    @Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • mathewogreen Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Earth_God_ 🎃 TwistedFate Pumpkins 🎃 (@Earth_God_) reported

    51% of memory used. 7.84GB free. 16GB crappy phone, with no screenshot capability, and a blurry useless camera. So stop trying to upload crap to my crappy phone fatso, because you will only brick it, and not achieve anything. Optus X start 2. Google it!!!

  • AlexWatt Alex secret (@AlexWatt) reported

    @OptusStadium Hi. when U2 played at Optus we couldn’t even make out what tune they were playing so bad were the stadium acoustics. We along with thousands of others left early. Spin fwd to Guns and Roses and same. When will you fix the acoustics?

  • TweetZakAttack Zak (@TweetZakAttack) reported

    @VoteLewko @StuddertNatalie @AlboMP There is always more than 1 issue that causes a breach. Zero day alone isn’t enough. You’re using Optus as an example, there weren’t even hacked. They left an API wide open.

  • skyxxngd Nole (@skyxxngd) reported

    @Optus Just received a scam call from a mobile which shows as optus service provision, how do I report this to you as you need to cut off that number

  • nikk0s nico (@nikk0s) reported

    @Optus @SteerableWizard I’m still waiting after day and countless hours… @Optus worst customer service!!!!

  • freocrood Freo Crood (@freocrood) reported

    @APK272 @chris_willo my favourite thing about the Optus/SBS fiasco at the last World Cup was that by the time the final came around, there was 0 issues streaming on Optus so I got Drury instead of washed Tyler.

  • Moothu22 Moothu (@Moothu22) reported

    @Optus After a few more phone calls someone finally helped and are apparently sending a technician to help. Though the fact that I was constantly hung up on or asked to get a new plan and spend more money and not helped before hand was still very frustrating as a customer.

  • Jagger44376390 Jagger (@Jagger44376390) reported

    @KembreyLloydr @call_me_tomasso @MikeCarlton01 You mean like Gladys, she didn’t have too much trouble getting a role with Optus.

  • Hope_d2704 Hope Douglas (@Hope_d2704) reported

    @Optus I need help from your amazing Twitter team AGAIN! I can’t get a response from a case manager on an overcharge and I keep getting emails saying my service will be limited tomorrow. I keep reaching out to them but no response 🙁

  • LeoVEdwards LeoEdwards (@LeoVEdwards) reported

    @YourAnonOne Could really use your help here in Australia tracking down digital fingerprints of the guys who hacked Optus Telecommunication servers as well as other major financial services over here. #whenyourready #AnonymousAssasins #AnonHelp