Optus Outage Report in Hornsby, State of New South Wales

Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

@Optus been trying to log into your app to fix a tech issue no internet and access online messaging with no success please help

@Renzy188 Well when Optus got La Liga i wasn’t going to wake up early in the morning just to watch the game so I just watch the highlights problem solved

@HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer

@HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then

Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.

@Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .

@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…

@janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.

You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

Is anyone else having issues with the Optus Sport stream this morning

Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Optus is ****

@DamoSC @Optus My service is restricted for not paying a bill... which I can't because I'm waiting on a new card.

My @Optus 5G Home Broadband is still running super slow & dropping out a lot... & I still got a few more days of this sh*t! It shouldn't take 21 days to "upgrade" a tower & tank the service at the same time! How is Optus supposedly the 2nd best telco in Australia?!

@Optus okay just when I thought you lot had finally settled the issues I’ve had,I find out that once again Optus has messed things up I’d like to file a complaint about everything that has happened

@SOSIntel It was after seeing the Optus connection I contacted Pwnsec on TG via BF who wondered how I found him. Then I on WhatsApp discussed how rude he was with an Australian cybersecurity friend. Then next day he had changed his profile to, “I’m retired now. I’m here for the lulz only.”