Optus

Optus Outage Report in Hornsby, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hornsby, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hornsby, State of New South Wales 08/12/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hornsby, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hornsby, State of New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

  • YashVMurthy Yash Murthy (@YashVMurthy) reported from Sydney, State of New South Wales

    @Optus Day 4 - net still down. Would appreciate some help for the service we are apparently paying for.

  • SteveMitch2500 Steve Mitchell (@SteveMitch2500) reported from Sydney, State of New South Wales

    @Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus what the Hell is going On in the In The Sutherland Shire Area , Sylvania Waters, Sylvania . Sick of this Crap. OPTUS YES NO ! Fix it

  • IsaacBwelsay Isaac (@IsaacBwelsay) reported from Sydney, State of New South Wales

    One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

  • Pfupajena Tanya (@Pfupajena) reported from Sydney, State of New South Wales

    @Optus what the hell is wrong with you this is a ****** joke. I swear you better get your shit right. Just to get my wifi relocated I have to speak to 5 different people. This is bullshit

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • Mummymegan Megan Barnes (@Mummymegan) reported from Sydney, State of New South Wales

    @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

  • krp5975 Kiwi (@krp5975) reported from Sydney, State of New South Wales

    @Optus i want esim is avalaible in store but service say they are bug it s shit in the store ...

  • CarrollRory Rory Carroll (@CarrollRory) reported from Sydney, State of New South Wales

    @JosephCarrozzi @fitba11 @tonyising @KevinAirs @MickLynch_Age @robvad10 @GuidoTresoldi @rdhinds A major issue has been the switching of O/S leagues TV rights from Foxtel to Optus. I don’t think this has been adequately explored as to losing the eyes of football supporters

  • HMMurti Helen Murti (@HMMurti) reported from Sydney, State of New South Wales

    If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    @Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancisFlanner3 Francis Flannery (@FrancisFlanner3) reported

    @JustSaying8888 Yes it's Optus. I had reception issues with Telstra but not Optus. My bill after the 12mth cheaper period is now $23 per month. Kept my Telstra number. Free sms & calls plus 40GB of data. Which is enough for me cos I don't stream movies ( I buy them instead,) Good to deal with.

  • bonitoclub Tony (@bonitoclub) reported from Melbourne, State of Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • shonenbrave groovin' magic 🌠🎶 (@shonenbrave) reported

    ******* optus charged me $40 for using 34MB of roaming data overseas, ********

  • JustSaying8888 I-am-Medusa 🌟😷☮️💉💉💉💉🕯🌊 (@JustSaying8888) reported

    @FrancisFlanner3 Hiiii I just checked out Moose. Are you getting reception problems ? Let me know before I switch. I also noticed that they are on Optus

  • MyFirstCousin 💧Dead Parrot Society (parody) (@MyFirstCousin) reported

    Optus in its 4G wireless home internet advertisements indicate it is not available at my address. I've been using it for the last 2 years and the speed is typically 50 to 70 Mb/sec which is not bad for it being unavailable.

  • adskim Adrienne Ryder (@adskim) reported

    @Optus NBN has been down since yesterday. Any idea when it will be back up and running in Hornsby Heights?

  • jabranthelawyer Jabz 🇦🇺⚖ (@jabranthelawyer) reported

    @NumbersDeFi Great concept but easier access to so much data is worrying. Laws are not appropriately designed to deal with misuse of our data (eg Optus, Medibank), so they need to really catch-up to act as a check Assume bank run avoided by restricting transfers, which is already an issue

  • pattykelleher4 Patrick Kelleher (@pattykelleher4) reported

    @Luke15613026 @giantroo Nah that was freshly laid hadn’t been rolled or cut yet plus we have had rain this arvo so that will help! Still not ideal but don’t think it will be an issue ! Plus Optus turf is harder then the mcg so we shouldn’t (fingers crossed) have any knee injuries etc

  • optus_help Optus Help (@optus_help) reported

    @adskim Hey there Adrienne. Sorry to hear about your NBN issue. I have replied to your other Tweet asking about this one. If you can send us a DM either to this or the main Optus account, then we can definitely try to get more details for you. Thanks, - Harrison

  • w00kiee77 Ben Parker (@w00kiee77) reported

    @I_am_romey @Optus Yeah, I had way too many years dealing with these jokers... I reckon I'm on some of their "this phone call is being recorded" training calls as I give them a chance for good customer service, but they always failed me lol