Optus

Optus Outage Report in Hornsby, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hornsby, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hornsby, State of New South Wales 03/13/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsby, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hornsby, State of New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.

  • PezLP Pez (@PezLP) reported from Sydney, State of New South Wales

    So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.

  • Costaki__ Costaki (@Costaki__) reported from Sydney, State of New South Wales

    Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.

  • Harmanj99145603 Sardaar_huni (@Harmanj99145603) reported from Sydney, State of New South Wales

    Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖

  • Nickey_is_Bored Nickey is Bored(Phoenitefire) (@Nickey_is_Bored) reported from Sydney, State of New South Wales

    @PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.

  • ItMeAmyMc Amy Mc™️ (@ItMeAmyMc) reported from Sydney, State of New South Wales

    @Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you

  • Dean_Nye Dean Nye (@Dean_Nye) reported from Sydney, State of New South Wales

    So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    What do you know ScottFrom Marketing finally rang Optus and told them to put the Internet back on to save his neck! Poor Rupert he will have to replace him with the Spud, Dutton.

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus cant even log in my account stop being dumb optus **** sake

  • Gamer_Blak3 Blakey (@Gamer_Blak3) reported from Sydney, State of New South Wales

    @Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed

  • matthew_dotco Matthew Roberts (@matthew_dotco) reported from Mona Vale, State of New South Wales

    @Optus - my nbn service is horrendous. It just won’t work. Dropouts that go on for hours #useless #nbn

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus i already tried calling you and lodged a complaint. I better get my money back.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RoDaz4 Rodaz (@RoDaz4) reported

    3hrs and 9min with @Optus chat. Worst organisation to deal with.

  • mssquiggs65 MsJayne *Wear a Mask*🐘 (@mssquiggs65) reported

    @Optus Do you think i have not done that 🙄 reset modem all the stuff i need to do and to be honest i am lucky to get a poor or fair rating on mobule coverage

  • mssquiggs65 MsJayne *Wear a Mask*🐘 (@mssquiggs65) reported

    Am having to answer all calls in case its @optus too see if they are finally going to fix my internet 😡 that means i am answering ones that say spam

  • Veegio_Gambit Jack of all trades, Master of none. (@Veegio_Gambit) reported

    @optus absolute **** *****. Can’t even contact them about my data that they mismanaged & lost & that they shouldn’t have had bc I left the **** ***** years ago. Yes. I’m pissed.

  • Alex013774875 Alex (@Alex013774875) reported

    @Optus the net is slow and you guys have no response on that ? What going on? When came to charge and bills you guys acted so fast?

  • rorybaust Snarky Mc Snark (@rorybaust) reported

    @BrandDNA @Optus I think mine is on the way or a sticker to add to it , I was also exposed by Medibank and also Energy Australia customer so been a bad year

  • Archaedius JimJam (@Archaedius) reported

    @Optus MaybeI should have checked, it says there upgrading the service in my area. Est date 2\12. Thanks for the quick response Jim.

  • carpe__DMs B (@carpe__DMs) reported

    @Optus But why? I am an existing customer. I do not have to provide this information (and face scan) to modify a service with any other service provider.

  • MikeFrazer1 Mike Frazer (@MikeFrazer1) reported

    @Optus No internet in Ashfield NSW, is there a problem?

  • Optus Optus (@Optus) reported

    @jameelkaraki Hi J. Not good to hear about the trouble you've had paying your bill. If you send us a DM here on Twitter with a screenshot of the issue you've been encountering in the My Optus app we can try to help troubleshoot the issue with you. - Harrison