Optus

Optus Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/23/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Now @Optus we have unlimited access. My Parents don't Stream movies . Don't know anything about it & they don't Care. My Phone is on my Contract. So when l use my Fathers Computer you Should Be Up & ******* Running. Never use a hidden network. **** it off.

  • jerome19419 Kete Veitayaki (@jerome19419) reported from Sydney, State of New South Wales

    @Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    Remind me.... this is the 21st Century & we supposedly have a mostly fibre internet network @NBN_Australia. So why is it that the slightest wind & I lose connection @Optus I've lost count of how many times our internet has gone down this evening.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    How Brazen of Me 🙄🍭 Do a Donald ! @MicrosoftAUDev @Microsoft @Windows @Optus fix it please. You love everything to be linked. My Dad doesn't link his Phone he only makes Phone calls on his. As his Daughter I just want to use it & I have his permission. Fix it please.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @JayDavidMurphy Would love to see 😂 Brilliant I would love to see that👏👏 Sorry I'm all over the Place. Optus is being a Shit it. One minute it's on then it's not. & effects my acc./Notications.. Hope your Christmas🎄🎅 was Pleasant. Oh & Yes You Must Respect the Force..

  • gguccivante Stefanie (@gguccivante) reported from Sydney, State of New South Wales

    @BTSTRAYA They use the optus network so it’ll be the same as now since you’re already on Optus :)

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus outage! No compensation unless it’s out 24 Hours! Bye bye Optus. #OptusSucka

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @AndrewFaulkner9 That's a proven thing at the Adelaide Oval. Optus hasn't covered itself with glory during this D/N Test. On the other hand, even during the WACA days, Perth was never a Test-crowd city. Adelaide, on the other hand, has a good tradition of Test match crowds, for a long time.

  • Haydos195 Santa’s Naughty List: Haydos 😈 (@Haydos195) reported from Sydney, State of New South Wales

    @optus i like how the outages page says we’ll try to keep interruptions to a minimum, ive had no service or limited service for nearly 48hours. not happy when i use it for work as well as personal use 😒

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    @ChannyBH @Optus ********* overseas customer service

  • frannyteh Francesca Teh (@frannyteh) reported from Sydney, State of New South Wales

    @joy_richardson Optus sport will have Chelsea streams I believe! Not a bad bandwagon to jump on! Although Arsenal will be tough to beat, even with Kerr on their side.

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @Optus @StarsBBL The customer service rep at the Optus call centre I spoke with today advised me to go ahead with legal action against @Optus . I’m not sure how easy that is in India, but it’s certainly a channel I am considering.

  • nickovasent Nicholas Sommerville (@nickovasent) reported from Sydney, State of New South Wales

    @Sjopinion10 $15 a month to watch every Live PL and Champs League game on Optus Sport down under

  • mkarakiozis Marie Kara (@mkarakiozis) reported from Sydney, State of New South Wales

    @Optus I did not get a reference number. They sent me no text with reference nor did they give me one over the phone. Has been 4 hours with no internet. I have a major report to submit tomorrow. I need a retweet on where exactly the outage is as Nothing online. Fix it ASAP

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    Hi Optus @Optus - Your NBN seems to be down in 2146 for the last 30 minutes or so. #optusoutage #optus #nbnoutage

  • danslevin Dan Slevin (@danslevin) reported from Sydney, State of New South Wales

    @robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.

  • foadfadaghi Foad Fadaghi (@foadfadaghi) reported from Sydney, State of New South Wales

    4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

  • MicallefPhilip Philip Micallef (@MicallefPhilip) reported from Sydney, State of New South Wales

    @olygeorge_ @Optus I have decent internet but my problem is I'm technologically illiterate

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus - fyi internet down again in Sans Souci over the last 30 minutes. Yes everything rebooted, checked the website.

  • alix_thoeming Dr Alix Thoeming (@alix_thoeming) reported from Sydney, State of New South Wales

    Wow I really love saying “I used to be an Apple technician” and then having the job of an Apple technician explained to me in a conversation with Optus support, who are trying to make me pay $229 for what is very clearly normal wear & tear.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wally416722601 Walter (@Wally416722601) reported

    @WestCoastEagles How about Optus, that will do, forget about woke garbage

  • lachiebondi lachie (@lachiebondi) reported

    @Optus I’m an Optus One member, allegedly we get premium service…no response to your phone line or messaging service in the app

  • hala_abokamil Hala Abokamil (@hala_abokamil) reported

    @Optus @Ramy_AK This issue remains unresolved. Our mother is still without a working phone. You guys are polite on Twitter but in reality not much happens behind the scenes when we are trying to get a problem solved.

  • GreggT80 GreggT (@GreggT80) reported

    @omr909 @Optus My NBN has also gone down twice in the last half hour. Also Dandenong area. Seems okay at the moment though.

  • bennysthebest Benny the Supercoach (@bennysthebest) reported

    @Optus been trying to call your complaints line in regard to ongoing problem and get a message to call back during normal office hours. Sadly typical of any attempt when dealing with your organisation. #optus #optusfail

  • realkimstewart Dr Kim scrolls 🌈♥️ (@realkimstewart) reported

    @Optus hey Optus. No internet for three days in inner-Brisbane suburb. How is the "investigation" of the problem in #SevenHills and #Morninside going?

  • DD_Style_007 DirtDiggler (@DD_Style_007) reported

    I've never known to be up by 5 or 6 goals, yet looking so fragile. WC at Optus aside, I've never ever felt, yup, we got this in the bag, let's nail them.

  • admiral_tee 💧Al (@admiral_tee) reported

    @ozziewiltshire @twtrrr Telstra MVNOs of course, use the Telstra network. That's not the same as saying all phone companies use the Telstra network - Optus has MVNOs too, for example.

  • not_an_original trashy_robot (@not_an_original) reported

    @Aussie_BB why was my internet not working the entire weekend? Will it be up and running so I can log into work tomorrow? I've had to tether my phone to anything I wanted to watch or work on all weekend. I switched to you from Optus but same old same old

  • razroce raz (@razroce) reported

    I CANT EXPRESS HOW MUCH OPTUS FKN SUCKS