Optus

Optus Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 03/14/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

  • troydodds Troy Dodds (@troydodds) reported from Sydney, State of New South Wales

    Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

  • hugobrown Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, State of New South Wales

    Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • stephenrutter Stephen Rutter (@stephenrutter) reported from Sydney, State of New South Wales

    What is happening with @optus mobile service at the moment?

  • SeeBigg Christian Biggins ✌🏻 (@SeeBigg) reported from Sydney, State of New South Wales

    Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

  • DC_GSHealth Daniel Chanisheff AZx2 Pfizerx1 (@DC_GSHealth) reported from Sydney, State of New South Wales

    Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

  • scottcarr1984 Scott Carr (@scottcarr1984) reported from Sydney, State of New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • GT_AUS Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, State of New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • NoNotChris My Name Is Christian. (@NoNotChris) reported from Sydney, State of New South Wales

    Seriously Optus?! WTF!

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • Sterg_G13 Sterg13 (@Sterg_G13) reported from Sydney, State of New South Wales

    Does Optus Sport streaming look crap for EPL?

  • Rebeccagillmor4 Rebecca gillmore (@Rebeccagillmor4) reported from Sydney, State of New South Wales

    Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • vinnnylove LOVE (@vinnnylove) reported from Sydney, State of New South Wales

    idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tobucklebury To Buckleburry Ferry (@tobucklebury) reported

    @Optus having issues making and receiving calls all day. No issue with internet or messaging. Also no one on your chat is getting back to me. Can you be of any help?

  • amerhnajjar AMER NAJJAR !!! (@amerhnajjar) reported

    @Optus are you having internet issues ?!?

  • LoneNeisz Neisz Lone Wolf (@LoneNeisz) reported

    @Optus can you please employ people on your customer service on your App that can comprehend English?? I have 15 mins explaining that the question I asked 3 hours ago is ok now. This isn't the 1st time I've had similar issues.

  • Itsrustyruss Rusty (@Itsrustyruss) reported

    @_Dans_World @mikjcal Is this why Optus is down?. 😝

  • DaleKerr AZ Fully Vaxed (@DaleKerr) reported

    @Optus Optus nbn went down for me last night, was working this morning, now down again (inner NW Melb)

  • Fish_Lips_ Unvanquished Fish Lips (@Fish_Lips_) reported

    @RE_1776 Coincidence National Cabinet met today? Optus went down. FB changing algos right now.

  • Tr1shM Trish (@Tr1shM) reported

    @musicaddict13_ @Optus That's presuming you have the old copper telstra cable at your house (i don't, I had Optus HFC that's been removed). New homes with only NBN connections will have this same issue.

  • rozaduck Henri Seymour (@rozaduck) reported

    @Optus I'm still unable to make or receive phone calls in Wollongong. I'd like to phone support, but...

  • carr_garycarr3 garythenotrashcougar (@carr_garycarr3) reported

    @Optus Hi @Optus I'm still unable to make calls using 4g or 5g network. It is not fixed...

  • folkmorezoe zoe (@folkmorezoe) reported

    ok but can he give lockdown assistance to optus there r thousands of us that r poor xxx