Optus Outage in Katoomba, Blue Mountains Municipality, State of New South Wales

idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

What is happening with @optus mobile service at the moment?

@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

@_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

@Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

@Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

@Optus @gauldilocks Same calling the UK network congestion issue

@DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

@Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....

I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus

Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨

@Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie

Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?

@ItsErikabYo For example, in Canberra and Newcastle, I know houses and shopping areas where the reception is so poor for Optus and Telstra, 4G is completely unusable for WFH and video calls.

@luke_amott I’ve been with Telstra for my wifi nbn for a very long time and have had no trouble. I’m using the shopping centres wifi atm alas optus is down can’t use my phone but I can call

@BLShiv I have better luck with my Telstra wifi nbn at home. Poor mum couldn’t even pay her bills or get cash out cos aus post is down with optus

@sendboots Calls ✅ Messaging ✅ Optus Sports ✅ Website ✅ Not a bad news, but account strangely has an additional 20GB 🤔

@ItsErikabYo Optus is just so mediocre in a lot of places it shouldn't be. And people say instead of using hopeless NBN we should just use 4G. I laugh. Both are terrible.

@normboy562 @blanketcrap @RonniSalt Probably Optus or Gina given her support of Sophie Mirabella! Ugh!

is anyone w optus having issues with their mobile data????????????

Love it when optus is down and I need to go out dml. Just as well mum has credit on her phone so we can call a cab

Optus now think they are Govt & ask for Govt type related documents to verify your identity Why does the customer have to do all the work?

Today the Mum related drama is…. The home phone is not working And I’m on the phone to Optus Optus you are FKN useless