Optus Outage in Katoomba, Blue Mountains Municipality, State of New South Wales

@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

@0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

@brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

@mkitteringham @Optus Optus is down in Chatswood too.

@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

@Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus

Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

@OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR

@Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too

@MasterSharky Down the Optus app and pay monthly . That’s all I do

@headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown

Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted

Optus to combat premium paid service

@Optus why is the internet so bad out in Revesby my guy? Called ur support team and they couldn’t even fix it

@GraceOnFootball In AU the premier league is with Optus (mobile provider) and while that’s unpopular they’ve been 100% better than Foxtel (AU Sky). You get the footie free with your service, but you can also get it separately.

@Optus Thanks Kyri, I always report it. Currently I have over 1000 spam emails, and doing them individually is time consuming. Its a shame you cant select multiple and report. I am slowly moving all email comms away from this email address to close it down for good.

@Optus So another example of poor communication on @Optus’s part. I was told in writing I would be contacted today!

@Tim_jbo Disappointed that the vid was shot just near Optus Stadium, here in Perth. The place has never been the same….;))

Did you know that if you're an @Optus customer you can donate your unused monthly data to charities to help bridge the #digitaldivide for students? Our Head of Programs @FieWen spoke to @abcsydney about how it works for young people on our #LearningforLife program.

@CalTwomey @AFLcomau If only a tv network had equipment at Optus that day...

@davidwildgoose @Serrels apparently they have 900k subs to optus sport, not bad. surely pushing up to 80m from 60m to ensure you actually have a viable business going forward, might make sense......

@stxngzz @Optus please help my internet has been messed up for so long please help please