Optus

Optus Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 02/15/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @HullKiwi I had considered doing something like that. But Optus have let us all down this week so I’m at the point of thinking they can get ******

  • richramo Richard Ramnac (@richramo) reported from Sydney, State of New South Wales

    My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail

  • scott86d Scott D (@scott86d) reported from Sydney, State of New South Wales

    I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.🤔🤔

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks

  • emzsuri 𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊 (@emzsuri) reported from Sydney, State of New South Wales

    Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @Jeremy_Kirk I think @Optus is in some deep trouble.

  • DraganLazik D R A G A N (@DraganLazik) reported from Sydney, State of New South Wales

    @MadsMelbourne @Optus **** yeah you're right when you activate the sim, so stupid they don't need it either

  • renee_glitch Renée (@renee_glitch) reported from Sydney, State of New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju

  • raptisj68 John Raptis (@raptisj68) reported from Sydney, State of New South Wales

    @trevorlong You're lucky Trevor, I've been a customer since the analogue days and still haven't received an email from @Optus notifying me of the breach.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • epistemophagy moby dickgirl (@epistemophagy) reported

    Hi @Optus. Do you have any agreements to sell customer data to publishers, such as the WHITE PAGES or similar, as a matter of course? Interested to know. Thanks in advance.

  • jwhittaker6 John Whittaker (@jwhittaker6) reported

    @Optus Such poor quality I have now sent both boxes back & using an Android TV box, much better quality

  • jasons_tweet Jason  🇹🇼 (@jasons_tweet) reported

    @Davecav26 @Optus Down the coast that's all I get when watching anything online

  • SqdLdKashifSyed Sqd Ldr (R) Syed Kashif Iqbal (@SqdLdKashifSyed) reported

    @Telstra Too Late!! Just ordered 54 phones from Optus. Better Pricing Plan, better customer experience.

  • IanSyson Ian Syson (@IanSyson) reported

    @ashkas @phil_withall The optus people had nothing apart from “better customer service”. I asked him if it was worth $70 a month.

  • Optus Optus (@Optus) reported

    @xcircax Hey there, sorry to see you're experiencing problems subscribing to Optus Sport. Please can you send us a Direct Message with a screenshot of the error message and we will be able to assist you further? Thanks, Robyn.

  • Optus Optus (@Optus) reported

    @PORTABLEAIRSYD Hi Michael, We’re aware of an issue impacting calls for some Optus customers in QLD (REF#25050387). We are working to restore services as a priority. We apologise for any inconvenience this may cause. - Liam

  • humancaptcha Jay C (@humancaptcha) reported

    @caleb_payne387 @Optus Defs down. Redlands and Sunny Coast. No calls in or out, no voicemail.

  • williamfeeney9 William Feeney (@williamfeeney9) reported

    @Optus please update your customers on the mass outage in #brisbane urgently. It’s crippling our business this morning. #optus #nothappyjan

  • CrydallCatt 𝒞𝓇𝓎𝓈𝓉𝒶𝓁 𝑅𝑜𝓈𝑒 (@CrydallCatt) reported

    @Optus It’s unlikely yous can help as that’s the lowest amount they could do for a payment plan which was more than $100 above what I have to live on. Years of contracts, thousands of dollars and this is the compassion I get when I’m severely struggling.