Optus Outage in Katoomba, Blue Mountains Municipality, State of New South Wales
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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Optus problems in the last 24 hours in Katoomba, State of New South Wales
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Most Reported Problems:
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Internet
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Phone
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Wi-fi
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Total Blackout
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E-mail
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TV
Optus in Katoomba, State of New South Wales Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Optus Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:-
RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales
@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to
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michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales
IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment
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that designer (@thatdesigner) reported from Sydney, State of New South Wales
How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!
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that designer (@thatdesigner) reported from Sydney, State of New South Wales
What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!
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meenakshi (@kittyminks) reported from Sydney, State of New South Wales
@Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus
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Saffiya (@Saffiyao25) reported from Sydney, State of New South Wales
@Optus really poor customer service. We will be taking our business elsewhere.
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Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales
@Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?
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Joshua McKinnon (@corduroy) reported from Katoomba, State of New South Wales
Oh, but @triplej is far-less-national than I understood. Still a big chunk of this drive where neither broadcast radio or @optus signal penetrate.
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MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales
Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?
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Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales
@Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action
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Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales
@Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!
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Anton Posa (@antonposa) reported from Sydney, State of New South Wales
@themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.
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Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales
@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider
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Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales
@BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.
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Greg Pace (@twattergp) reported from Sydney, State of New South Wales
What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus
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Ben B (@Benb55) reported from Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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stu (@stu_watches) reported from Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales
@Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar
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sEaman iN syDney (@jason_b_fan) reported from Sydney, State of New South Wales
@Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.
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👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales
Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!
Optus Issues Reports
Latest outage, problems and issue reports in social media:-
Peter Gee (@pmgee76) reported
Why is it that @Optus stores continue to say No to helping get an eSIM for prepaid yet the website and online help say the stores can do this. Won’t be bothering with Optus anymore
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Jo (@Jo_Barnes) reported
@optus Q: do you have the ability to block a mobile number across the whole network? If so this one >>0477180990<< Scam phishing.
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Sourish Sannyasi 🇮🇳🇮🇳 (@xaverian_dgp) reported
@Optus Yes. Please ask the team to update the list. I am planning to upgrade my device to a new one, and if it doesn't support VoLTE, should I go elsewhere to find devices and network providers, who do?
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Esther Lim (@estherlimtf) reported
@EmilyHWoods That sucks. My mum’s been using mobile data for 2 weeks now and will be another week because all the technicians were busy and no one showed up on the day. Try another provider? She’s with Optus and I’m with Superloop.
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Sourish Sannyasi 🇮🇳🇮🇳 (@xaverian_dgp) reported
@Optus .. I have a Huawei Mate 10 and it is VoLTE enabled. Why can I not access VoLTE on your network? Is it something to do with the phone not being bought from you? #VoLTE
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Liam Jenkinson(Non-patriarchal)🐨🌞🌈 (@Ljb2Liam) reported
@Optus Are there any issues regarding email? I am having trouble emails with ipad & samsung mobile.
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Chris Hodgetts (@ChrisHodgetts) reported
@laurennkara I’ve been on about this for years. Even fleamantle fans try to claim they don’t boo... it comes down to the crowd percentage. If we have 60,000 at Optus, it is 90% WCE. Any noise, including booing is going to be way more obvious. But the mantra from the east is we’re all feral.
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Hi-Tech Mother (@HiTechMother) reported
Hey .@Optus I need an email address to submit an urgent complaint to. No I do not need a form, I need an email address where I can write to from my email directly! This is an #SOS matter.
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Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria
@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?
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BW (@theespressoguy) reported
Outstanding work @VodafoneAU. During a pandemic you’ve decide to charge late fees for 3 days late on one phone bill after years of custom. Any telcos looking for a new customer.. @Telstra @Optus