Optus

Optus Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/21/2024 12:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • sokyola87 Sunny Sok .\ (@sokyola87) reported from Sydney, State of New South Wales

    @SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights

  • andrewphong_ Andrew Phong 🇦🇺 (@andrewphong_) reported from Sydney, State of New South Wales

    @Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.

  • scottjamesperry Scott James Perry (@scottjamesperry) reported from Sydney, State of New South Wales

    Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus waiting for response again on messages again after another internet outage

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • ZirilStarrz Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, State of New South Wales

    Optus... very rude...

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • SimoneAJordan Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, State of New South Wales

    @bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @StanAustralia Please fix the football coverage previously with Optus.

  • bikebird Ann Richardson (@bikebird) reported from Sydney, State of New South Wales

    @Optus land line.. not working beep beep

  • JApotsis Yi.\nni (@JApotsis) reported from Sydney, State of New South Wales

    @Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hunter53136538 Hunter (@Hunter53136538) reported

    @Optus This is a terrible copy and paste response to an error that is clearly on the optus side as you are the ones that have identified a fault in the area. Im looking for an estaimated time until its fixed

  • bazz_27 bazz (@bazz_27) reported

    @Kristie_Bae @ScottElderfiel1 @rokkto If walker leaving would've appeased the sponsors im sure that call would've been made. Tex retiring won't bring optus back. Hope we play without their logo this weekend. **** em

  • Optus Optus (@Optus) reported

    @tim_bo_13 Hey Timothy, sorry to hear about the trouble you're having with the quality. Are you able to restart the device you're using to see if that changes? If no change please send through a DM with your Optus Sport username and we'll follow up. Rob

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @wyvernsrose @noplaceforsheep @WestnetAU We are on NBN with them now. Won't go near places like Optus or Telstra/Bigpond as they charge way too much for little to no service and problems galore

  • StuAlexander24 Stuart (@StuAlexander24) reported

    @Optus There’s nothing to DM you about, your streaming quality is abysmal compared to Stan, Kayo, Netflix, HBO max, YouTube TV. Put some bloody money into your severs, charge us more, just fix it

  • JK7crow Jay Kay (@JK7crow) reported

    I see your live chat is down, but can @Optus please answer my calls regarding my account as I will be cutting ties with you just like you cut ties with the crows. BTW, nothing to do with tex either. Softcocks

  • warraSteelers Ill (@warraSteelers) reported

    @BrettKeeble @LavertyPath @HNEHealth If you have an optus phone, Laverty have had problems with the texts getting through. Happened to me a few weeks ago, 3 days later - no result. Sat on hold for about an hour and a very friendly and understanding person eventually answered and gave my result. Worth a try.

  • candicespag Candice (@candicespag) reported

    @alvey5 Even both. I’m sure by then (if they keep the bye) SA/WA border will be down. Clubs can choose which ground they want to play there home games. So example Brisbane can host WC at AO so don’t play them at Optus and whoever plays port can request Optus etc!

  • Hunter53136538 Hunter (@Hunter53136538) reported

    @Optus NBN, Told your message service at 3pm there was an issue. They told me it was my fault and there was no issue. Then magically an hour later i get a message saying there is an outage. Working from home need it resolved asap

  • Optus Optus (@Optus) reported

    @cathreonine Hi Catriona, thanks for reaching out. Was that sent to you as an SMS? That doesn't seem like something Optus would send to a customer. I recommend sending us a DM of the message you received so we can check this out. Jack