Optus Outage in Katoomba, Blue Mountains Municipality, State of New South Wales

@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

@optus business down?? Phone message says major outage in Sydney.

@Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

@Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

@hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

@Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.

@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider

@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?

to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

@Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)

@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

@Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.

Bro wtf is going on with my data @Optus

I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

Amazing how the customer service team at @Optus can't even answer a simple question.

@ILoveAFL13 @Optus My mobile service has been out for about the same time too! Can confirm mobile is no better

optus wifi is acting up and valorant still has server issues nice thanks

@Optus About an hour ago my NBN went out. Fetch, Internet and Home phone all not working. Have Vodafone on mobile luckily. Is there an outage in Blackburn, Vic? I’ve checked website but it says no. Turned everything off and on. No luck. Help!

@HelixHorse Why is that? U in AU right. It’s going good. However I just messed up the sim and it isn’t working . Waiting for Optus support

@Telstra How come your your Small Mobile Plan doesn’t support 5G? All mobile plans from @Optus do support it.

@Optus hi guys Any of the customer Venere guys are still there? Can u help?

Optus having a problem with 4G data on iPhone 12.

@Optus hello , I am trying to activate my fetch and the wifi signal is excellent but I keep getting error as status

@Optus Do I have to share the entire script of a customer support trying to upsell me a new NBN modem when I just want to change rates per month? He's trying to trick me into thinking it's necessary so he can meet KPI's. Dodgy sales people, you guys are bordering on criminal.

@Optus It is not your Network Status, Jono. The tower covering Airlie Beach covers the business streets well, but is around the corner of the damn hill for me at home. Hence the drop back to 3G at home. The better antenna in an iPad will bring in 4G so I hotspot from that. Annoying.