Optus Outage Report in Konagaderra, Hume, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Konagaderra, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Konagaderra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Optus
Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Konagaderra, Hume, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Konagaderra, State of Victoria
Latest outage, problems and issue reports in Konagaderra and nearby locations:
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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{:ok, Alan}
(@aussiegeek) reported
from
St Albans, State of Victoria
@ryanbigg It’s Optus it’ll be crap
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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Bird 🅱️⭕️ℹ️
(@RandzyBirb) reported
from
Melbourne, State of Victoria
@Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus can suck a bag of *****!😡😣😡😡😡 Utterly Useless Company with lazy ass customer service
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Bornadog through and through
(@Doggiesman) reported
from
Melbourne, State of Victoria
@ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless
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li 🤷🏻♀️
(@li_dpq) reported
from
Melbourne, State of Victoria
Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
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helen drinoczky
(@scousehelen) reported
from
Melbourne, State of Victoria
@Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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Muhammad Zafar
(@xafarr) reported
from
Melbourne, State of Victoria
Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
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John Kovac
(@thealien_earth) reported
from
Melbourne, State of Victoria
@Peter_Fitz @VodafoneAU Start every Pin number with # blows the crooks out of the water. And thanks, have been contemplating leaving @Optus (long time customer) for @VodafoneAU Am getting very crap deal compared to what #Vodaphone advertises. Interesting!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Firth
(@firthyz) reported
The Optus data breach has led many helpless to ask this question. If my passport, drivers license numbers are compromised, how can new ones be issued without huge personal cost and inconvenience? This is big issue that government departments can help address @ausgov
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Kary
(@kary_cee) reported
@MattSainsb @Optus What? So the hackers had enough details to get a spare sim and get your number on it? That's horrible.
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Mimi
(@hellomim20) reported
Everyone at work is freaking out about the Optus hack. If Optus hasn’t contacted you (even if a former customer) does that mean you’re okay?
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civilengineer
(@civilengineer) reported
Have they missed me? I'm an Optus customer for several linked services. Three days have passed. I have not received an email from Optus re the theft (actually, unapproved copying) of my personal data from their files and what I should do now. What next?
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Voices4Vic
(@Whoareyou851) reported
@ClareONeilMP Why isn’t the Optus chief standing down? CEO’s shouldn’t be treated any differently to male CEO’s when they have underperformed. Do women really want true equality, or just where it suits?
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Dm
(@dm_wasgaf) reported
@corruptagenda @LennaLeprena @Optus The problem being if you pay people ridiculous amounts of money, they will spend their time investing that money rather than doing their job.
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Ann
(@Ann71443993) reported
@sunriseon7 I am not happy as a optus customer. There is should be a class action against the company by all concerned.
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Mana
(@damana) reported
People will leave @Optus for their response to the data breach and not the breach itself. Just like QANTAS, Optus is putting too much ownership to deal with this on their customers. Aussie companies need to get better at customer service.
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Kerri Sheppard
(@Sheppard9Kerri) reported
@ramblingivy22 @ClareONeilMP I received an email last night. I have no mob phone with Optus only landine and internet. Have never provided sensitive info, not much they can do with name address and landline phone number.
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BigM
(@qahowa) reported
At the end of the day, as an @optus customer, I am left alone now to fend for myself against identity theft, it is colossal failure, the leadership team at Optus should resign silently, the aus IT industry is full of useless faces @acccgovau #OptusHack #OptusDataBreach #optusfail