Optus

Optus Outage Report in St Albans, Brimbank, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in St Albans, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in St Albans, Brimbank, State of Victoria 11/04/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St Albans, Brimbank, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
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Community Discussion

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Optus Issues Reports Near St Albans, State of Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.

  • stokers26 stokers (@stokers26) reported from Melbourne, State of Victoria

    Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

  • NavalGeekSingh Navaldeep Singh (@NavalGeekSingh) reported from Melbourne, State of Victoria

    @Optus is worst than the @reliancejio .

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.

  • cindyn *Cindy N* 🤔 (@cindyn) reported from Melbourne, State of Victoria

    @Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!

  • asteroidproject Damian Marley🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.

  • cptwoodsy Tristan 🌱 (@cptwoodsy) reported from Melbourne, State of Victoria

    @Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • simonshirley72 Simon Shirley (@simonshirley72) reported from Melbourne, State of Victoria

    Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    @Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.

  • fadesmond Fiona Desmond (@fadesmond) reported from Melbourne, State of Victoria

    @Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Yep, @optus 4G Wirelesss down again.

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @ClareONeilMP My data stolen so far Service NSW hack Optus hack Now Latitude Hack

  • Jeanette_05 Jeanette G (@Jeanette_05) reported

    @Optus Hi, is there a problem with the Optusnet emails. I can send emails but I have not been able to receive emails since Friday. Please advise.

  • dontfollownikos Nikos Giannakaros (@dontfollownikos) reported

    @Optus, I have had enough of your terrible service and lack of customer support. From constant app issues to data breaches and ineffective cancellation processes, your company has failed to provide the level of service I expected from a massive brand. #Optus #CustomerServiceFail

  • Optus Optus (@Optus) reported

    @dontfollownikos We do apologise that you've had some trouble sending a DM, Nikos. It looks as though we're also speaking via our Optus Facebook page. We'll continue to assist there. Zac

  • DamghaniAli TripleDaddy (@DamghaniAli) reported

    @Optus my NBN was out for 5hrs yesterday and again today since 2pm. Not even an estimate when it's gonna be fixed. This is pathetic service. Me and my wife both work from home and any outage is utterly disruptive. NSW 2074.

  • dontfollownikos Nikos Giannakaros (@dontfollownikos) reported

    I have been trying to cancel my services with @Optus, but made it a terrible and frustrating experience. Endless wait times on hold and an ineffective cancellation process have resulted in unwarranted charges and fees for products I no longer use. #Optus #CancellationFail

  • SamLomax Sam Lomax (@SamLomax) reported

    The TIO have ruled that @Optus must delete ex-customer data. Or at least, my data. This is despite @Optus insisting it doesn't have to. The Privacy Laws in Australia are worth something. It just takes a lot of effort to make a company as big as @Optus observe them. #databreach

  • SportsJessika Jess!ka (@SportsJessika) reported

    I almost respect that Optus is so dedicated to avoiding fixing their problems that you can't actually check if they've got reports of outages in your area, because your phone reception is so bad that you can't use their website when the wifi is down

  • NeilNuttall Neil Nuttall (@NeilNuttall) reported

    @Optus Refer case 1001831970 It took me over a day to get to that point. I honestly cannot believe how extremely hard your level 1 numpties made it log a fairly simple issue.

  • ultimablackmage Jean-Paul Bartolomei (@ultimablackmage) reported

    Thanks to @Optus & their ongoing "upgrade" to my tower, killing my @VodafoneAU mobile service on top of my 5G Home Broadband... I found out my sister spent an hour trying to call me about a family death! I literally got a call AFTER leaving the cell tower covered area! 🤬