Optus

Optus Outage Report in St Albans, Brimbank, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in St Albans, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in St Albans, Brimbank, State of Victoria 12/30/2024 12:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Brimbank, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near St Albans, State of Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • richardmelb05 Richie_Night Owl (@richardmelb05) reported from Melbourne, State of Victoria

    In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • driver_x_oz Driver_x_oz (@driver_x_oz) reported from Melbourne, State of Victoria

    Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus Been the worst service all day with continual drop outs.

  • andrewwlaird Andrew Laird (@andrewwlaird) reported from Melbourne, State of Victoria

    Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

  • cindyn *Cindy N* 🤔✨ (@cindyn) reported from Melbourne, State of Victoria

    Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, State of Victoria

    Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • bonitoclub Tony (@bonitoclub) reported from Melbourne, State of Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • ShigeruKugimiya Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, State of Victoria

    @Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

  • PoopsieD72 🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported from Melbourne, State of Victoria

    @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

  • NiaDrakaine 𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, State of Victoria

    Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

  • VamsiMithun Vamsi Mithun (@VamsiMithun) reported from Melbourne, State of Victoria

    @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    @BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

  • AlaaBakhamees آلاء باخميس | Alaa Bakhamees (@AlaaBakhamees) reported from Melbourne, State of Victoria

    I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tbn97 tbn97™🏴🏳️‍🌈 (@tbn97) reported

    @erinbonnie @Optus They are appalling. @optus used to offer superior service and services, but that has been far from the truth for many years. I had a multi-month nightmare trying to get them to reverse extra-contractual billing for a contract I had given them advance notice I didn’t want to renew

  • SimonRDavis S i m o n D a v i s (@SimonRDavis) reported

    @Optus NBN outage - Mount Waverley, Victoria - both Optus & NBN Status pages say no outages 🤔😕

  • jofrazer2 Jo Frazer (@jofrazer2) reported

    @Optus As I stated earlier, your Optus Support has my info from our discussions today. Don’t you talk to the Support team? If I sound testy, it’s because I have had very little coverage over the last 2 days. Appalling.

  • DamoRK 💧🌱Damian Knight (@DamoRK) reported

    Awful service from @Optus . NBN Order placed on the 6th April, still no sign of the modem. No one at their support desk tonight, either. Hopeless 🤬

  • lenman74 💧leo (@lenman74) reported

    @Optus Second day no service. Is there still an outage?

  • jofrazer2 Jo Frazer (@jofrazer2) reported

    Thanks so much @Optus This is day two of no mobile reception. I’ve waited almost 4 hours without a resolution from your support team today. I live in rural WA and need my phone. FIX IT!

  • strugglingadult struggling adult (@strugglingadult) reported

    @Optus Spoke to someone on the phone and they said it should be fine till we come back from our trip, however the person in the chat is saying it’s in collections now. Wtf are you guys doing.

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra No outages in any of the locations I just mentioned. Same for down home over the last 4-5 weeks. I'm ready to pull the pin and move to Optus, because to get you guys to take this seriously I have to pretend I have a device fault & spend hours chatting back and forth with India.

  • tbn97 tbn97™🏴🏳️‍🌈 (@tbn97) reported

    @MadeByHandGame1 @Optus Dodge a bullet - avoid a contract-length life of agony and pick *any* other service provider. @optus deliver appallingly bad customer service.

  • kiranac1 chandra amara (@kiranac1) reported

    @Optus there is no NBN internet connection (Victoria, suburb clarinda) for the last one hour and not able reach out to technical support over phone. When can we expect the service to be restored?