Optus Outage Report in St Albans, Brimbank, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne, Long Forest, Caulfield South and Manor.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria
@Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.
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Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria
Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!
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*Cindy N* 🤔 (@cindyn) reported from Melbourne, State of Victoria
@Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!
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Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria
Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.
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Damian Marley🚀 (@asteroidproject) reported from Melbourne, State of Victoria
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
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Fiona Desmond (@fadesmond) reported from Melbourne, State of Victoria
@Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful
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Davo (@DavoGunner) reported from Melbourne, State of Victoria
Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport
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Simon Shirley (@simonshirley72) reported from Melbourne, State of Victoria
Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers
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Tristan 🌱 (@cptwoodsy) reported from Melbourne, State of Victoria
@Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!
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Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
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Navaldeep Singh (@NavalGeekSingh) reported from Melbourne, State of Victoria
@Optus is worst than the @reliancejio .
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Domonique (@_domchantal) reported from Melbourne, State of Victoria
@capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩
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Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria
@Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help
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Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria
Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....
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Domonique (@_domchantal) reported from Melbourne, State of Victoria
@Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...
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stokers (@stokers26) reported from Melbourne, State of Victoria
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
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The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
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Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
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Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria
Yep, @optus 4G Wirelesss down again.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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ME (@mebank) reported
@russkeys Hi there - I'm so sorry about the longer wait times than usual! Due to the recent Optus Data Breach, we have a huge amount of calls coming in. You can always log into your internet banking and send ME a secure message if you need help with someone account specific - Izzy
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Malcom Tent (@malcomtent) reported
@woopdedoo652 Hey @Optus , this poor wording looks a lot like typical scams. I mean, for a start it should be i.e. not e.g. secondly this implies you incorrectly recorded the ID number (rather than deliberate obfuscation/masking) wtf kind of village outfit is this?
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turnip50 (@turnip502) reported
@joshgnosis @PatsKarvelas HAHA, more stupidity; what do you expect if you leave a server 'open', without even passwords? The hacker should be appointed head of OPTUS IT; he is better than the fools and morons there. As ever with bad businesses the CEO and Board stay when they should be sacked.
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The_General (@Capt_kirk76) reported
I don't think Optus get it. If my credcard was breached, I'd cancel, get a new 1 & move on. If people have enough for 100 pts of ID (licence, Medicare) they can start new accounts and pretend to be me. That's much harder to control. Stop minimising the breach! #OptusDataBreach
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Caro Dunn (@DunnCaro2) reported
@Capt_kirk76 #OptusDataBreach Former Optus customer. Finally got through to call centre in Philippines. Confirmed I am affected but now state there is no personal ID linked to account. So where did it go? Unable to inform me what is now happening with my personal information.
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David Ward (@Farmer_Dave999) reported
@JasonofSyd @RavenZech2 Optus is a lot better than Telstra I've complained about service to both & Telstra is like talking to a brick wall, too thick to be able to get through #arrogant
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Tony Ilian (@tonytau101) reported
If @optus have ceased complying with Govt requests, Govt should consider amendments to either the Telecommunications Act or even the Corporations Act. Propose that Treasurer @JEChalmers be given powers to appoint emergency directors to Optus. TI #WhackThem
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Joey (@FMGee_) reported
It's only a partial breach of your privacy, **** you, no refund - Optus
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Peter Ryan (@PeterRy38454279) reported
@joshgnosis Not OPTUS but stayed in Bowral for weekend. Hotel photocopied my driver's licence together with credit card. Is this legal? What if hotel has break-in? What recourse does the hotel patron have? Is it state or federal issue?
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Lindsay Webb (@LindsWebb) reported
@tim_blackwell @Optus I did suggest the hacker fix the 4G Coverage whilst in there.