Optus

Optus Outage Report in St Albans, Brimbank, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in St Albans, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in St Albans, Brimbank, State of Victoria 02/05/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Brimbank, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Total Blackout
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near St Albans, State of Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • nick_komo Niko (@nick_komo) reported from Melbourne, State of Victoria

    @MrXBob @Matt92644813 @9NewsMelb Hmm i would of thought CEOs on the big bucks had some influence into important decisions. Anyway you are getting a bit too aggressive for a non optus customer. So move on 🙋 #OptusHack

  • casimugh crandle (@casimugh) reported from Melbourne, State of Victoria

    Optus data hack reeks of a nerdy 14 year old that’s been banned from the PS4 so had to find entertainment elsewhere and accidentally got in trouble with his parents/the AFP

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • sbmcd Stephen McDonald (@sbmcd) reported from Melbourne, State of Victoria

    @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • 2020digging Bo Reidler (@2020digging) reported from Melbourne, State of Victoria

    @abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • WendyLiwendi Wendi🔆Li (@WendyLiwendi) reported from Melbourne, State of Victoria

    @KateMannell As an Optus customer I’ve received their alert email but dunno what I as an individual could do 🥲

  • PetraElliott Time Traveller then/now (@PetraElliott) reported from Melbourne, State of Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @lynlinking @WgarNews L am glad not Optus customer

  • tmwwthere Andrew Watson (@tmwwthere) reported from Melbourne, State of Victoria

    10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • Scruff_Edges Scruff_Around_the_Edges (@Scruff_Edges) reported from Melbourne, State of Victoria

    Wtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.

  • danielbowen Daniel Bowen (@danielbowen) reported from Melbourne, State of Victoria

    I was an Optus broadband customer until 2019. No contact from them yet. Wondering if I’m safe or not.

  • karan_white_ Karan White 🌱 (@karan_white_) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @somewherein84 Or insta! I saw a woman yesterday who blamed Dan for Penny Wong requesting Optus pay for the replacement passports etc 🤯I shouldn't have lowered myself to her level but I couldn't help myself

  • methylnick Nick Wong AU/MEL (@methylnick) reported from Melbourne, State of Victoria

    @AntoBeck @Optus Damn. I did not get this. 😭

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Thingsthatanno7 Thingsthatannoyme (@Thingsthatanno7) reported

    @Optus @bigbigman87 Same issue here. Even tried on phone on 5g. Problem your end Optus.

  • PKambara PKambara (@PKambara) reported

    Still no @NBN_Australia internet service through @Optus over 6 weeks since the original relocation order was placed! Time for a rant thread! 1/?

  • JohnnyLHopkins Dr John Hopkins (@JohnnyLHopkins) reported

    @Optus @bigbigman87 Pretty much everyone I know is experiencing a streaming issue for the Liverpool v Newcastle game. It’s too early in the morning to be dealing with this poor service.

  • PaulAnd98580766 Paul Andrews (@PaulAnd98580766) reported

    @Optus internet down in Glebe NSW? when will it be resolved?

  • JackMcPhee17 Jack McPhee (@JackMcPhee17) reported

    @OptusSport Optus I can’t even watch the Liverpool game at the moment. Is someone fixing this issue currently?

  • PKambara PKambara (@PKambara) reported

    Since the order was "in error", they cancelled the order, re-made it, and told me that I'd get a follow-up call back. I never got a call back, so at first I assumed that it had processed smoothly. Now I know that if @Optus says they will call you back, they definitely will not.

  • PKambara PKambara (@PKambara) reported

    @Optus 24/08 Still no modem, no internet service. I contacted @Optus through the support chat again. They said they would escalate my case, which just meant that they cancelled the order and placed it again. At this point they told me that an @NBN tech would be visiting on 31/08. 11/?

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.

  • AaronMartin Aaron Martin (@AaronMartin) reported

    @Optus Your service upgrades in Pacific Pines has been so poor. Two weeks without service over a long weekend and Father’s Day. We’ve had no ability to make or confirm medical appointments or anything else. Do better and I hope you are automatically compensating ppl.

  • obserifish Obserifish 🇦🇺🇦🇺🇦🇺 (@obserifish) reported

    Dear @Optus, why is your #mobile service in #Springfield Central so absolutely appalling? Calls cutting out, data incredibly slow/failing, messages not sending. What is going on? Ping @springfieldQLD