Optus

Optus Outage Report in St Albans, Brimbank, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in St Albans, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in St Albans, Brimbank, State of Victoria 02/15/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Albans, Brimbank, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near St Albans, State of Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.

  • EFCRebuild Essendon FC - The Rebuild (@EFCRebuild) reported from Melbourne, State of Victoria

    @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

  • juleshughan jules hughan (@juleshughan) reported from Melbourne, State of Victoria

    On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!

  • supremeturnip Matt (@supremeturnip) reported from Melbourne, State of Victoria

    @Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    Hey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus your service seems to be out.. Any ideas?

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.

  • alexdc_24 Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, State of Victoria

    @maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon

  • GoddesSparkles ✨ Goddess Olivia ✨ / MELBOURNE / FMTY (@GoddesSparkles) reported from Melbourne, State of Victoria

    @Itsmyyear2022 I mean, maybe I’m biased, but there truly is nothing like AFL at a packed MCG. I have now been lucky enough to watch a game at almost every stadium (except Optus and Giants). Having said that- have never gone to a Grand Final- fingers crossed for this year 🤞🏽😝

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • macec88 Mace Caruana (@macec88) reported from Melbourne, State of Victoria

    @OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!

  • Jizzlobberz ÄDK (@Jizzlobberz) reported from Melbourne, State of Victoria

    @MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.

  • jk9370226590 JK (@jk9370226590) reported from Melbourne, State of Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @OptusSport Streaming issues are stopping me watch the LFC game. I pay for Optus Fetch ONLY to watch LFC games live. NOT happy with Optus especially as the cost has got up too.

  • ForumGentleman The Forum Gentleman’s Club (@ForumGentleman) reported from Long Forest, State of Victoria

    Optus Network is down again, which means no eftpos facilities people ,,,, as we have said many times CASH is king l 🤴🤴

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Olly56631591 Olly (@Olly56631591) reported

    @Optus …freeze my monthly payments for 3 months however call back in January to extend it again (which I did) however the customer support lady didn’t advise me that my email wasn’t registered so unable to do this as unable to do as can’t do MFA & now a payments bounced, need snr mgmt

  • bigge_shotte just a normal man (@bigge_shotte) reported

    lucky i love music and love my friends bc there’s no way regular *** ppl would want to or be able to do this without that love. unfortunately optus don’t accept love as a valid payment so if u see me at work come say hi and i’ll give u free **** for making my day nicer!!!

  • spikey_cat Spikey_cat 🔜 FURDU (@spikey_cat) reported

    @HYP3RSTRIKE @Optus No surprise this tactic was used, It's something even @Telstra is doing to get people onto the automatic billing stuff, And its to help stop people getting phones from AU and bugging out to where ever internationally and keeping the device.

  • its_neekneeks MrsC (@its_neekneeks) reported

    @Optus It all started so well, Harrison was helpful, but 3 days later and a different agent has reneged on their offer and I'm still without a phone. Thanks for nothing @Optus #fail #OptusSayNO

  • tonytau101 Tony Ilian (@tonytau101) reported

    @lesstenny @Optus 2nd scenario you use a mobile or voip connection, whereas your MiL other callers are largely PSTN callers in the local area. The copper network maybe in a dilapidated condition. 3rd scenario - cordless phone is stuffed. 4th scenario - it’s the MiL’s hearing aid. TI (2/2)

  • lesstenny Politic@l Spinner (@lesstenny) reported

    Anyone knows why my mother in laws cordless landline phone crackles only sometimes when talking to people.. But it never happens talking to us.. frustrating have no answers.. any experts out there 👋🤔🙄 @optus maybe?

  • Optus Optus (@Optus) reported

    @CleftChinBoy Hi Cleft, not great to see that you are having trouble with the My Optus App. Could you kindly try uninstalling the app, restarting your device then reinstalling the app? If you require further assistance, please send us a DM here on Twitter anytime -Gabby

  • SSUYukizor SSU Yuki (@SSUYukizor) reported

    @Optus any update on the reduced services/outage in the castle hill/bella vista area? its been under investigation with no updates all day

  • XY_GT_CHO_unkle XY GT CHO (@XY_GT_CHO_unkle) reported

    @OptusSport It’d be really GOOD if the Optus EPL coverage did away with that terrible commentator who does nothing but reel off stats for the entirety of every game he commentates. God it’s BORING!!!!!

  • pattymalone2000 Patrick Malone 🤎💛 (@pattymalone2000) reported

    @Nic_Rojas_99 I assume it dosent help that @optussport have the rights to the all the womens World Cup matches whereas 7 will only have some matches, especially considering as @DeanRosario found out Optus have less subscribers to paramount