Optus Outage Report in St Albans, Brimbank, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (48%)
-
Phone (28%)
-
Wi-fi (12%)
-
E-mail (6%)
-
Total Blackout (6%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
-
Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
-
Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail
-
Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.
-
Shar Buendia
(@sharbuendia) reported
from
Melbourne, State of Victoria
Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!
-
brooksieg
(@brooksieg) reported
from
Melbourne, State of Victoria
@Optus @OptusSport Deleting and downloading app again worked. Weird issue. Thx.
-
Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@optus outage. 3150 victoria. Come on guys you can do better in this day and age
-
EVNadelaide ⚡🍐
(@EVNadelaide) reported
from
Melbourne, State of Victoria
@Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.
-
John Thomopoulos
(@flop1971) reported
from
Melbourne, State of Victoria
Hi Phone service suspended after being told by @Optus team member Perry on Friday 31 May 19 account is in credit and next bill due 11 June 19 Not good enough and no customer service by this international company, it seems they forget they have customers to look after #nothappy
-
Adam Langley
(@ac1ionm4n) reported
from
Melbourne, State of Victoria
@Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.
-
Michelle Sheppard
(@MishSheppard) reported
from
Long Forest, State of Victoria
Hey @Optus ! You’re the absolute bloody worst!!! Went to combine my bills bec they put my diff devices on sep bills & I made changes to my contract, now my primary number is registered under another name! I’ve had the number for over ten years!! #ombudsman
-
Melissa Brown
(@MelissaBrownABC) reported
from
Melbourne, State of Victoria
This @Optus outage is ridiculous. It’s now been 24 hours!
-
Trung Ly
(@Trung2013) reported
from
Melbourne, State of Victoria
Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.
-
Peter Klaaysen
(@peterk8384) reported
from
Melbourne, State of Victoria
@Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.
-
Rob Findlay
(@robfindlay) reported
from
Melbourne, State of Victoria
@Optus Internet at my place is non existent and I can’t even get onto your support team
-
Jag Kulatunga
(@Lankaprince) reported
from
Melbourne, State of Victoria
@Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃
-
Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Optus I DM’d you 3 hours ago. Email still down. Please urgently address.
-
David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
-
chiefpad
(@chiefpad) reported
from
Melbourne, State of Victoria
There has been an @optus outage in 3109 for the last THREE DAYS and the only status being reported is "under investigation". Pull your finger out. Maybe also have enough staff on hand during long weekends to at least find out what is actually wrong.
-
Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬
-
Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Dwight Walker
(@dwightwalker) reported
used #wifi when #4G on @amaysimau had poor data throughput due to network upgrade by @optus in #caboolture - thank goodness for wifi when 4G is flaky - doing app upgrades really fast now not minutes or longer
-
Mark Brown
(@dracomjb) reported
@Telstra I ported to Telstra last week from Vodafone and I’m have issues with someone on Optus getting a message they my number has been disconnected and they have to try several times to get through to me
-
Kelsier
(@KelsierAlThor) reported
@Optus Zac, that is not acceptable. I take phone calls for a living. Your minimum interruptions is no service for over 24 hours now. I wasn't communicated anything so I could arrange an alternate means of working. Now I can't work for a week.
-
Catherine Loubet
(@CatherineLoubet) reported
The service we get from @Optus is diabolical! Constantly drops out! Been like that for months! Got a message a couple of days they had finished improvement on our tower! It’s a joke!
-
Sharif khan
(@Sharifk96422977) reported
@Optus @HomebushWest area i don't have service since five days and my phone is continuously on "SOS". I have complained multiple time no status on the issue not any communication. I am just wasting my time on your chat box. very pathetic way of handling faults. sharifkhan
-
Optus
(@Optus) reported
@TradewatchAU @WeFightForFair Customers can opt for the endless data option via the Optus app itself by navigating into Service > Extra > Manage Data. Kartik
-
Sharif khan
(@Sharifk96422977) reported
@ASheridanOptus , @Optus Homebushwest area i don't have service since five days and my phone is continuously on "SOS". I have complained multiple time no status on the issue not any communication. I am just wasting my time on your chat box. very pathetic way of handling faults.
-
Navster
(@navstereen) reported
@VodafoneAU The direct message and the chat that I just had was absolutely NO USE...I'm about to cancel...21 bloody Years was a waste of a relationship..@Optus or @Telstra ...New beginnings..See you with either one of you
-
Abraxas Video
(@AbraxasVideo) reported
@midii Woah - that's brisk! I'll admit, I've been 2 days overdue with Optus and still had service and not even a late fee when I finally did pay up!
-
Denis Dunn 🐀
(@DenisJohn71) reported
Hi @Telstra Shareholder & “gold” customer of about 20yrs here. Just want to relay how utterly appalled I am with your customer support. Luckily I am out of contract on home internet & mobile devices and will chat to @Optus & others. Telecoms Ombudsman here I come.