Optus Outage Report in St Albans, Brimbank, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (54%)
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Phone (23%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (4%)
 
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | 
Community Discussion
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Optus Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Tony 
    (@Tony_3163) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.
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stokers 
    (@stokers26) reported 
    
        from
            Melbourne, State of Victoria
    
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
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Domonique 
    (@_domchantal) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...
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Navaldeep Singh 
    (@NavalGeekSingh) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus is worst than the @reliancejio .
 - 
                
Fiona Shirley 
    (@fionashirley76) reported 
    
        from
            Melbourne, State of Victoria
    
Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!
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Domonique 
    (@_domchantal) reported 
    
        from
            Melbourne, State of Victoria
    
@capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩
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Davo 
    (@DavoGunner) reported 
    
        from
            Melbourne, State of Victoria
    
Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport
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Julia Hughan 
    (@juleshughan) reported 
    
        from
            Melbourne, State of Victoria
    
Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.
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*Cindy N* 🤔 
    (@cindyn) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!
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Damian Marley🚀 
    (@asteroidproject) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
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Tristan 🌱 
    (@cptwoodsy) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!
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Paul Walsh 
    (@sportpaul) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
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Amber [HGG] 
    (@Uberstooks) reported 
    
        from
            Melbourne, State of Victoria
    
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
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Fiona Shirley 
    (@fionashirley76) reported 
    
        from
            Melbourne, State of Victoria
    
Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....
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The Correspondent 
    (@EFCcorrespond) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
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Simon Shirley 
    (@simonshirley72) reported 
    
        from
            Melbourne, State of Victoria
    
Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers
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Julia Hughan 
    (@juleshughan) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.
 - 
                
Fiona Desmond 
    (@fadesmond) reported 
    
        from
            Melbourne, State of Victoria
    
@Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful
 - 
                
Julia Hughan 
    (@juleshughan) reported 
    
        from
            Melbourne, State of Victoria
    
Yep, @optus 4G Wirelesss down again.
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Cruiizin 
    (@Cruiizin) reported 
    
        from
            Melbourne, State of Victoria
    
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
 
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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SUMMER BLUE 
    (@bluemoonmonday) reported 
@ClareONeilMP My data stolen so far Service NSW hack Optus hack Now Latitude Hack
 - 
            
Jeanette G 
    (@Jeanette_05) reported 
@Optus Hi, is there a problem with the Optusnet emails. I can send emails but I have not been able to receive emails since Friday. Please advise.
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Nikos Giannakaros 
    (@dontfollownikos) reported 
@Optus, I have had enough of your terrible service and lack of customer support. From constant app issues to data breaches and ineffective cancellation processes, your company has failed to provide the level of service I expected from a massive brand. #Optus #CustomerServiceFail
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Optus 
    (@Optus) reported 
@dontfollownikos We do apologise that you've had some trouble sending a DM, Nikos. It looks as though we're also speaking via our Optus Facebook page. We'll continue to assist there. Zac
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TripleDaddy 
    (@DamghaniAli) reported 
@Optus my NBN was out for 5hrs yesterday and again today since 2pm. Not even an estimate when it's gonna be fixed. This is pathetic service. Me and my wife both work from home and any outage is utterly disruptive. NSW 2074.
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Nikos Giannakaros 
    (@dontfollownikos) reported 
I have been trying to cancel my services with @Optus, but made it a terrible and frustrating experience. Endless wait times on hold and an ineffective cancellation process have resulted in unwarranted charges and fees for products I no longer use. #Optus #CancellationFail
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Sam Lomax 
    (@SamLomax) reported 
The TIO have ruled that @Optus must delete ex-customer data. Or at least, my data. This is despite @Optus insisting it doesn't have to. The Privacy Laws in Australia are worth something. It just takes a lot of effort to make a company as big as @Optus observe them. #databreach
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Jess!ka 
    (@SportsJessika) reported 
I almost respect that Optus is so dedicated to avoiding fixing their problems that you can't actually check if they've got reports of outages in your area, because your phone reception is so bad that you can't use their website when the wifi is down
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Neil Nuttall 
    (@NeilNuttall) reported 
@Optus Refer case 1001831970 It took me over a day to get to that point. I honestly cannot believe how extremely hard your level 1 numpties made it log a fairly simple issue.
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Jean-Paul Bartolomei 
    (@ultimablackmage) reported 
Thanks to @Optus & their ongoing "upgrade" to my tower, killing my @VodafoneAU mobile service on top of my 5G Home Broadband... I found out my sister spent an hour trying to call me about a family death! I literally got a call AFTER leaving the cell tower covered area! 🤬