Optus Outage Report in St Albans, Brimbank, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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Stephen
(@Stephen02721621) reported
from
Melbourne, State of Victoria
@Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad
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Parker
(@_prkr) reported
from
Melbourne, State of Victoria
Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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Ross Monaghan
(@themediapod) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.
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elvina sindartha ♕
(@elvinaMS) reported
from
Melbourne, State of Victoria
@Optus your wifi sucks BIG TIME
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Dinesh Kumar Roy
(@iDineshRoy) reported
from
Melbourne, State of Victoria
Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.
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Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hunted
(@Hunted_again) reported
@ServiceNSW Stop placing the onus upon innocent civilians. Optus only needs to cite your personal details, not store, nore issue out to other agencies. Why don't you clean up house?
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Andrew real hack
(@lukmanakinsola) reported
@Hughbarhasgraph @Optus Inbox me for help and solution
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mycosys
(@mycosys) reported
@Optus @RunnerSA18 liars. why are you such scammers. Why do you lie about financial details being leaked? Why do you lie that License card number is needed for ID? Why do you offer no help to the people you impacted most?
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Nic G 🇦🇺
(@NicGough75) reported
This Optus thing is just a pain, now I’ve had to cancel and replace my Visa card because my bank can’t explain a visa authorisation from Linkt and since my drivers licence was caught up in the data breach they thought it best to just replace the card.
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Travis
(@travR415) reported
@traderadio Freo surely. With Mundy gone, he steps in & allows Fyfe to play CHF. Side that will play finals, young, plenty of space on Optus stadium. Canberra…*** end of the world, freezing cold, list is **** & play in front of 5000 people & wont play finals.
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Jack Jacobs
(@jacojac) reported
@Optus Just had a case manager say "its not my problem" because you created and reported multiple accounts to @Equifax that were made by you in error!
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Kerri McDonnell
(@Kel_McFletch) reported
@Optus No thanks. Been waiting for two call backs, neither have happened. Have spent over an hour on the phone and still no resolution. In the hands on the ombudsman and seeking another provider because this is unacceptable #fact
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The Badger
(@TheBadgerXI) reported
@leocjy @Optus Same problem here! Hopeless. Should have gone to Telstra
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mycosys
(@mycosys) reported
@Optus @NeuroDark_19 scammer - why do you not offer help to those you impact most!
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James Haywood
(@HaywoodRedDevil) reported
@TomMUFC8 @Optus Probably not with you personally, but if you were an Optus customer between now and in the last decade, you're fcked. It wasn't exactly a small subset of people.