Optus Outage Report in St Albans, Brimbank, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (32%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
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Community Discussion
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Optus Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Ben Holley (@parrottrees) reported from Melbourne, State of Victoria
Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.
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Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria
Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.
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Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria
@Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
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Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria
@Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle
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Chris Jones (@cpjones44) reported from Melbourne, State of Victoria
@darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2
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Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria
@Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.
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James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria
@AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.
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Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria
@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?
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Steve2711 (@steve060162) reported from Melbourne, State of Victoria
@Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic
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Sumi (@SumiWumi) reported from Melbourne, State of Victoria
@Optus really bad NBN service in Toorak the last week !!!!
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Leeds United Librarian (@LeedsLibrarian) reported from Melbourne, State of Victoria
@1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria
@infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.
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Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria
@Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria
@Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus
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Lachlan Kingsford (@thelochok) reported from Melbourne, State of Victoria
@Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?
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Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria
@Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)
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Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
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James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria
@Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nox (@ChaoticBnox) reported
@sharkkimaru Oh god that does sound horrible haven't been with them in years and they were **** then to. Oh im with Optus atm their ok ig? Lol been having slow internet mostly
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Johnnosk (@Johnnosk1) reported
@janr572 @Optus I'm more annoyed that the first response is to blame it on something at the customer's end instead of owning up and saying that there is an issue and that they're working to resolve it. That would go a long way to regaining trust with the average customer.
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Daniel Reeders 🏳️⚧️ (@engagedpractx) reported
Switched to @iiNet mobile to get away from @Optus. Absolutely zero hassle from iiNet's end; had to spend about 40 minutes on a chat with an Optus rep to cancel, though.
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Andy (@Suburbia3121) reported
@pickle2401 I realise this is not feasible for everyone, but I’m in the position where if a phone call is not from someone in my contacts list, I’ll let it slide to voicemail. Unsurprisingly, 99.9% of those callers never leave a message. And yep, I’m (currently) with Optus too.
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Fearny Fearn 🖤🤍🌈🦄🦔 I ❤ AFLW & VFLW (@fearnyfearn172) reported
Anyone else in Melbourne/surrounding suburbs particularly the Mornington Peninsula who's with optus having trouble with their 4G today ? I can sms/ call but having trouble with internet 🤔
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john purcell (@johnpur45487303) reported
@Optus hi, what on earth is going on with your mobile service ? Middle of the Gold Coast no line of sight obstacles and constant call failures. Been going on for months. Unusable.
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Shane Granger (@Shaneussy) reported
Hey @StuddertNatalie Paranoia is literally one of my 'things' but this is worth mentioning. I've had two phishing attacks in the past two days via Twitter. I have never had a phishing attack before yet weeks after the Optus hack (I think they got my email) FWIW
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Llewen (@realLlewen) reported
@Optus can you please contact me as you have sold my over due account to debt collectors after I tried to cancel my contract as I was moving overseas, and now I’m being harassed for your services I didn’t use whilst overseas.
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Optus (@Optus) reported
@terencehuynh If you find that you are still experiencing problems with your Optus service after you've gone through the troubleshooting steps. Could you kindly send us a Direct Message and we will be able to look into this for you further? Robyn P2
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Jan - not Janice (@janr572) reported
@Johnnosk1 @Optus Did you get a response on this? We had the same problem - Optus told us to contact Outlook. IT specialist we brought in said it’s an Optus problem. Interested to hear your result.