Optus

Optus Outage Report in St Albans, Brimbank, State of Victoria

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in St Albans, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in St Albans, Brimbank, State of Victoria 05/09/2025 03:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Brimbank, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near St Albans, State of Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • elee_bella Ella Lee (@elee_bella) reported from Melbourne, State of Victoria

    I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

  • bompshebomp Wenno (@bompshebomp) reported from Melbourne, State of Victoria

    @Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑

  • MuthiahIndran Indran Muthiah (@MuthiahIndran) reported from Melbourne, State of Victoria

    Melbourne calling. Internet outage. Optus in charge. Thanks

  • Kovas10 Chris Kovas (@Kovas10) reported from Melbourne, State of Victoria

    @OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!

  • Magsa00 Magsa (@Magsa00) reported from Melbourne, State of Victoria

    @DJB3121 Kearns can’t help himself come on Optus

  • nick_komo Nick (@nick_komo) reported from Melbourne, State of Victoria

    @Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

  • PKpies PennyK (@PKpies) reported from Melbourne, State of Victoria

    @Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

  • RitaZonius Rita Zonius SCMP (@RitaZonius) reported from Melbourne, State of Victoria

    @Victor_Li94 @Optus I’ve experienced an intermittent Optus internet outage all weekend. I’m in 3040. After troubleshooting everything yesterday I was advised this morning it’s an outage in my area. I’d really like to know if it will be fixed today. Distance learning and work needs to go on tomorrow.

  • MWJ1975 Big Cat (@MWJ1975) reported from Melbourne, State of Victoria

    @reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.

  • whoozqueen Jodes (@whoozqueen) reported from Melbourne, State of Victoria

    Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • wewatchu2 💧🔥 🌏 (@wewatchu2) reported from Melbourne, State of Victoria

    @indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @Optus what do you have to do to get your home phone fixed, been trying for days, technician supposed to be here today between 8am and midday never showed, can’t contact anyone.

  • juleshughan Jules STAY THE FARK AT HOME Hughan 🚀 (@juleshughan) reported from Melbourne, State of Victoria

    Trying to opt out of @AppleMusic on @Optus. Help?

  • DCooperGolf Daniel Cooper (@DCooperGolf) reported from Melbourne, State of Victoria

    @OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?

  • songstargame Napi's Mum (@songstargame) reported from Melbourne, State of Victoria

    Seriously. Being an @Optus customer has been so so so terrible.

  • HotVogue DANIELA ❌⭕❌⭕ (@HotVogue) reported from Melbourne, State of Victoria

    @Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!

  • Melburnian ~A~ (@Melburnian) reported from Melbourne, State of Victoria

    Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email

  • HotVogue DANIELA ❌⭕❌⭕ (@HotVogue) reported from Melbourne, State of Victoria

    @maxii30 It sucks, what I hate is that they don't let us know in advance, the guy I spoke to told me to go to the optus store and buy an internet dongle until it's fixed!! I said no way!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LonleyPassenger lonley (@LonleyPassenger) reported

    @Optus please fix your nbn getting over 2mbps is like seeing a lunar eclipse. I am so sick and tired of your internet constantly dropping out and times unable even to load up google. Enough is enough, fix your garbage internet.

  • OnDaBall5 On_Da_Ball5 💉💉 (@OnDaBall5) reported

    @LittleZaZzy Take the voda sim out,,try the Telstra,,it wont affect you voda,,$10 it's fixed just like that with trying the telstra $2 sim,I had heaps of probs with Optus similar to you,,not a issue since changed to Telstra E~

  • StuCrannie Stu Crannie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuCrannie) reported

    @Optus I’ve been waiting 55 minutes for someone on your online help to respond, is there actually anyone there ?

  • LeashUnleashed Alicia B (@LeashUnleashed) reported

    @Optus You officially have the worst customer service of anyone I've ever dealt with- and I deal with the NDIS.

  • NathanO48726549 Nathan Osborne (@NathanO48726549) reported

    @Optus @danielricciardo @scottyjames31 **** the cricket, fix your trash *** NBN network, it's ******* pathetic

  • gdayolly Bee (@gdayolly) reported

    @Telstra Given the sheer number of other tweets about this issue, I would hazard you're well aware it's not any of the above. Why do you not have an antenna for the Westfield? Friends on the Optus network had no issue.

  • hugobrown Hugo | Colours Bring Smiles (@hugobrown) reported

    Today has been bit odd @Optus Coverage has been so spotty even outside, Hopefully they're not doing tower maintenance again in Hurstville cause that always affects us in 2223. Submitted a report via website which is cool idea never knew that feature existed I wonder if its new!!

  • BeerKristy Kristy Beer (@BeerKristy) reported

    @shaun_moshniki @Optus It’s a LARGE amount. In an effort to cut down monthly bills, I cancelled a iPad contract meaning I had to pay out the iPad. No worries, $800 on top of bill. But @Optus also cancelled the ACCESSORIES (I didn’t ask for that) adding $400 on top of the $800 to pay out!

  • neciahughes (@neciahughes) reported

    @Optus having constant issues with mobile connection all day. And can’t long into the app, what’s happening?!

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported

    @Optus hey guys, its almost been a week with no NBN or Home phone in Stafford 4053, I have missed out on 3 shifts because i couldnt get contacted and all the website says is "under investigation" still. Honistly im down over $300 from missed work and im not happy.