Optus

Optus Outage Report in St Albans, Brimbank, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in St Albans, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in St Albans, Brimbank, State of Victoria 01/05/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Albans, Brimbank, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near St Albans, State of Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    + Hello @Optus, I’ve now returned to Oz and the iPhone still hasn’t arrived. Additionally I was promised that within 5 days someone would contact me regarding my complaint. This hasn’t happened either. Clearly the incompetence previously stated just continues. #OptOUT

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    @Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄

  • ekanj E.K. (@ekanj) reported from Melbourne, State of Victoria

    @Optus our internet has been down for the past 4 hours

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    @Optus + 2/3 @optus just chose to send the “stock” to another customer and make me wait longer after the rekeying of the order. Basically they cancelled the original order and simply re-issued a new order with a new delivery address. #OptOUT

  • Evan__Gale Evan Gale (@Evan__Gale) reported from Melbourne, State of Victoria

    @Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.

  • notout50 Alex DC (@notout50) reported from Melbourne, State of Victoria

    @zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    @Optus just wondering if there is a status update on my internet connection issue

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    @adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem

  • walkerhell Walker (@walkerhell) reported from Melbourne, State of Victoria

    @Optus criminally overcharge for a service you can get, at a fraction of the price elsewhere. Will forever warn people against Optus.

  • mrjamesmoore James Moore (@mrjamesmoore) reported from Riddell, State of Victoria

    @Optus If you could launch a Samsung TV app I’d never bring up the first 2 years again. Pinky promise.

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MaggieMAB Maggie Duke (@MaggieMAB) reported

    @strongcuppatea @AnimaeOK @cheryl_kernot Thanks. I’m not sure what a reseller is in this context. Virgin is connected to Optus? I’ve never flown Virgin if my memory banks serve me right.

  • sudhir_raina Sudhir Raina (@sudhir_raina) reported

    @Optus Just renewed licence after your email about it being exposed. Why did you store my data as I haven’t been your customer for 17 years?

  • venivedivelcro Informed Consent (@venivedivelcro) reported

    @MadsMelbourne @Jeffry23470726 @Optus I’m an Optus customer and today I found my credit card had been hacked - coincidence?

  • gogogrrrl gogogrrrl (@gogogrrrl) reported

    @ClareONeilMP @billshortenmp We still haven’t been contacted by @Optus to tell us what data of ours was leaked, it’s incredibly frustrating to keep being told we’ve been ‘contacted’ when we haven’t, we only got the initial ‘your details have been leaked, we’ll be in touch soon’ email 10 days ago, please help

  • JohnMil48810492 John Mills (@JohnMil48810492) reported

    I just got off the phone with Service NSW about the Optus hack. I have to say it the service was second to none all sorted in less the 15min.

  • neilw101 Neil Wray (@neilw101) reported

    @TheShovel Optus is a useless crumb bum company and is a threat to any person forced to remain as an Optus customer.

  • andrew_the_pom Andrew (@andrew_the_pom) reported

    @elee_bella @Optus took me three days on live chat and i still didn't get a response. In the end i had to make a very sensory overwhelming call and that still took upwards of an hour to get through. And no resolution

  • JustSaying8888 I-am-Medusa 😷☮️💉💉💉💉🕯🌊 (@JustSaying8888) reported

    FMD Optus resolution team rang me DID I GIVE IT TO THEM. I said you can’t resolve anything You can’t fix this I have gone to a new telco. She said that the call was recorded AFTER the call ended. ANOTHER BREACH. She should have told me before she started the conversation

  • strongcuppatea darjeelingdarling (@strongcuppatea) reported

    @MaggieMAB @AnimaeOK @cheryl_kernot Virgin mobile was a wholly owned subsidiary of Optus. Resellers are companies such as TPG, boost, belong, kogan Aldi mobile, circles etc - they all run on a network of one of the 3 telcos - Optus, Vodafone, Telstra

  • progressive_dup Eric Dup (@progressive_dup) reported

    @MeaKitty Why is @Optus 4g internet so **** these days? They can't seem to get anything right these days