Optus Outage Report in St Albans, Brimbank, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Richie_Night Owl
(@richardmelb05) reported
from
Melbourne, State of Victoria
In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Driver_x_oz
(@driver_x_oz) reported
from
Melbourne, State of Victoria
Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again
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Nathan Larkin
(@nlarkin_photo) reported
from
Melbourne, State of Victoria
@Optus Been the worst service all day with continual drop outs.
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Andrew Laird
(@andrewwlaird) reported
from
Melbourne, State of Victoria
Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…
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*Cindy N* 🤔✨4️⃣🦠💉
(@cindyn) reported
from
Melbourne, State of Victoria
Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.
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*Cindy N* 🤔✨
(@cindyn) reported
from
Melbourne, State of Victoria
Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Melbourne, State of Victoria
Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me
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Nathan Larkin
(@nlarkin_photo) reported
from
Melbourne, State of Victoria
Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Tony
(@bonitoclub) reported
from
Melbourne, State of Victoria
@Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Shigeru (Shiggy) Kugimiya (釘宮 滋)
(@ShigeruKugimiya) reported
from
Melbourne, State of Victoria
@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines
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🏳️🌈 The Verjuice Goddess 🏳️🌈
(@PoopsieD72) reported
from
Melbourne, State of Victoria
@RodBeisel @Optus Optus. Customer. Service. #oxymoronic
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𝑵𝒊𝒂 💜 Art Commissions are OPEN
(@NiaDrakaine) reported
from
Melbourne, State of Victoria
Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.
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Vamsi Mithun
(@VamsiMithun) reported
from
Melbourne, State of Victoria
@Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service
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Justin Jones
(@justinjonesblog) reported
from
Melbourne, State of Victoria
@BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.
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آلاء باخميس | Alaa Bakhamees
(@AlaaBakhamees) reported
from
Melbourne, State of Victoria
I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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tbn97™🏴🏳️🌈
(@tbn97) reported
@erinbonnie @Optus They are appalling. @optus used to offer superior service and services, but that has been far from the truth for many years. I had a multi-month nightmare trying to get them to reverse extra-contractual billing for a contract I had given them advance notice I didn’t want to renew
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S i m o n D a v i s
(@SimonRDavis) reported
@Optus NBN outage - Mount Waverley, Victoria - both Optus & NBN Status pages say no outages 🤔😕
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Jo Frazer
(@jofrazer2) reported
@Optus As I stated earlier, your Optus Support has my info from our discussions today. Don’t you talk to the Support team? If I sound testy, it’s because I have had very little coverage over the last 2 days. Appalling.
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💧🌱Damian Knight
(@DamoRK) reported
Awful service from @Optus . NBN Order placed on the 6th April, still no sign of the modem. No one at their support desk tonight, either. Hopeless 🤬
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💧leo
(@lenman74) reported
@Optus Second day no service. Is there still an outage?
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Jo Frazer
(@jofrazer2) reported
Thanks so much @Optus This is day two of no mobile reception. I’ve waited almost 4 hours without a resolution from your support team today. I live in rural WA and need my phone. FIX IT!
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struggling adult
(@strugglingadult) reported
@Optus Spoke to someone on the phone and they said it should be fine till we come back from our trip, however the person in the chat is saying it’s in collections now. Wtf are you guys doing.
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Michael Cleef
(@micksickles) reported
@Telstra No outages in any of the locations I just mentioned. Same for down home over the last 4-5 weeks. I'm ready to pull the pin and move to Optus, because to get you guys to take this seriously I have to pretend I have a device fault & spend hours chatting back and forth with India.
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tbn97™🏴🏳️🌈
(@tbn97) reported
@MadeByHandGame1 @Optus Dodge a bullet - avoid a contract-length life of agony and pick *any* other service provider. @optus deliver appallingly bad customer service.
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chandra amara
(@kiranac1) reported
@Optus there is no NBN internet connection (Victoria, suburb clarinda) for the last one hour and not able reach out to technical support over phone. When can we expect the service to be restored?