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Optus outages and service status in Kuranda, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Kuranda, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kuranda, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kuranda, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Kuranda, Queensland

Latest outage, problems and issue reports in Kuranda and nearby locations:

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TeoMorabito
    Teo (@TeoMorabito) reported

    I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

  • joffa44
    GG (@joffa44) reported

    @ollierafc @Optus What a croc of crap. It's electronic. Just because the stores are shut on a public holiday. The electronic version doesn't shut down..

  • Chilka_
    Hugo (@Chilka_) reported

    I wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.

  • unsainted444
    ⋆˚꩜。 lai // WR of shedtwt ༄.° (@unsainted444) reported

    oh my **** Optus get your **** straight i just lost my dream trade in adopt me cus my wifi disconnected

  • dabblebutz
    Gerald Dabbles (@dabblebutz) reported

    @Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon

  • jpfc80
    Duursma our only hope (@jpfc80) reported

    @WestCoastEagles I’m seriously thinking about not renewing my membership. I just can’t be bothered any more. I used to like footy now it’s just a chore. Add in all the bullshit songs after goals and the Optus garbage entertainment. I can’t believe I actually pay for this **** 🤮

  • stocksworldbull
    Mike (@stocksworldbull) reported

    @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

  • hasselljpb
    notonlyacocky (@hasselljpb) reported

    I had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!

  • ali_kyteler
    Alison Kyteler (@ali_kyteler) reported

    @AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.