Optus

Optus Outage Report in Kuranda, Tablelands, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kuranda, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kuranda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kuranda, Tablelands, State of Queensland 02/13/2026 17:35

February 13: Problems at Optus

Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Kuranda, State of Queensland

Latest outage, problems and issue reports in Kuranda and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobMaso59486055 Rob Mason (@RobMaso59486055) reported

    @Optus Please help me!

  • wildone9691 Old healer. 🐭 (@wildone9691) reported

    @Optus why is your internet in the Kinglake Ranges so rubbish. No message from you saying there are issues, but happy to take my $$ just the same. Shameful.

  • sreparthiban sre parthiban (@sreparthiban) reported

    Hi @amaysimAU, are there any near future plans to provision #esim for the #AppleWatch ? I reached out to the customer care team couple of times it was not fruitful, they are not aware of the ETA or any workaround to make this happen. @Optus @Apple

  • Hawkeyehawkes Hawkeye (@Hawkeyehawkes) reported

    @Optus my Internet has been dropping in and out for the last few days, can’t work out if it’s the modem or the upgrading of the towers at Mooney Mooney that’s causing the problem , can you help please.

  • wamcauliffe Wayne McAuliffe (@wamcauliffe) reported

    @Optus @XtremeTrainz There it is! An issue (ref: 25032860). There would be a lot less Optus customers tweeting you if this simple info was readily shown on your Network Status page, hmm?

  • JohnnyS65999189 Johnny Sins (@JohnnyS65999189) reported

    @Optus fix ye internet mate , you're having some DNS issues. I can't play me playstation 😡😡

  • EzanSimpleton eZAn_Simpleton (@EzanSimpleton) reported

    @Optus @benjiwootto This is getting ridiculous, I have been experiencing the same issue and the network connection is actually deteriorating day by day. The first “planned maintenance” notice said to be fixed after 27th July, they, then extended it to 10th of August, and the lastest update said 14th

  • wamcauliffe Wayne McAuliffe (@wamcauliffe) reported

    @Optus Hi, I'm wondering if you've got some DNS issues? My Optus modem/router (192.168.0.1) is my DNS and all my connected devices are not resolving names. I added Google DNS and everything is working again. Can you please investigate? Thanks, Wayne

  • FyfePeter [ pf ]* (@FyfePeter) reported

    Hmmm… @Optus appears to be having a dns issue can’t access some websites, including Optus’ own so can’t use their own app to check their status 🪣

  • Freddy94 Mel (@Freddy94) reported

    @Optus is there an issue with the internet where some sites can not be accessed at the moment. Please fix your internet. Very frustrating that you can’t speak to anyone and your message app is terrible. 20 minutes and still waiting for someone to reply to my message. Poor service