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Optus

Optus Outage Report in Kuranda, Tablelands, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Kuranda, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kuranda, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Kuranda, Queensland

Latest outage, problems and issue reports in Kuranda and nearby locations:

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen76
    Stephen SeventySix (@Stephen76) reported

    @Optus Hi Aron, I've spoken to tech support several times, between replacing my sim, reset all connections, losing my Bluetooth and wifi connections, and doing multiples and multiples of speed tests, they agreed that it was a congestion issue, but not looking to add more data service.

  • dawkins_scott
    Scott Dawkins (@dawkins_scott) reported

    @jendudley unrelated to your NBN promo, but I discovered my parents on the old Optus cable network get 100mbs if they keep using their old cable modem, or it goes down to 50mb if they use their NBN modem. But the NBN modem doubles the up speed!

  • dragons2194
    Joe REDV YNWA (@dragons2194) reported

    @K_Blake9 @jdrama68 @Optus Had the same problem as well a few months back except I couldn’t reach anyone from Telstra..thing that worked for me was turning the power off the nbn box from the power outlet, unplug the power cable for about 30 seconds from the NBN box, put it back in and switch the power on

  • uoalum1
    Damien Hendricks (@uoalum1) reported

    @awake_marketing @rickygervais @Optus I will remember Optus forever. I will never know who they are or what they do, but sometimes I will think. I wonder if Optus could have helped?

  • Stephen76
    Stephen SeventySix (@Stephen76) reported

    @Optus They were waiting for 5G to be rolled out in the area. What's the point in having all this data allowance on my phone if I can't use data while I'm at work? Get 30GB, but struggle to use 10GB each month, mostly due to 4G congestion issues. 😔

  • megacolour
    megacolour (@megacolour) reported

    @Telstra Resolution was to be: A call back to me between 12:30 to 3:30pm today to resolve 3 issues. 3-hours; I wanted to be generous. No call back received. <sigh> Why did I choose @Telstra? I'm trying to think... @Optus are you better over there re customer service?

  • Benjistrange
    Benji Strange (@Benjistrange) reported

    @kelvinrsmith @Telstra Just got to Aus and got a virtual SIM card from @Optus - took 5 minutes and the call operator gave me his direct line if there was any issues

  • boggeley
    potato man (@boggeley) reported

    @Optus do you guys have a phone number i can use to speak to a human being? trying to pay my bill and the AI chat service has been so bad i'm actively thinking about cancelling asap

  • horse_19
    Eoin O'meara (@horse_19) reported

    @Optus hi, I bought 2 prepaid 2 dollar SIM cards for my phones. I cannot activate them when I go through app as it says there is an unexpected error, can you help?

  • movetheair
    Victoria (@movetheair) reported

    I just a had a very helpful and positive experience with Optus customer service. Are pigs flying yet?