Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 05/31/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HarshBh25387402 Harsh Bhardwaj (@HarshBh25387402) reported

    @DodoAustralia @Optus hi Optus please jump into this conversation @DodoAustralia customer service is blaming you to activate a SIM card that is not received by me yet.

  • Anthonydsmith86 Anthony Smith (@Anthonydsmith86) reported

    @badgingarra @NicNegrepontis Nah, it was tents, with no air conditioning or blankets. Pissing down with rain, the tents had holes too! Barely even tents actually, just tarps they’d borrowed from port power, strung up outside Optus stadium

  • purplevelvet Elizabeth Enders (@purplevelvet) reported

    @Optus Hi Optus, problems in Macedon today? We’re having connection issues.

  • AlexG_au Alex (@AlexG_au) reported

    @iheartguitar @Optus My 5G home internet is down

  • FEMlNISTMIA mia 🌙 (@FEMlNISTMIA) reported

    anyone else experiencing problems with optus service??

  • MedicalGuyPete Peter Clarke (@MedicalGuyPete) reported

    @disastayli @originalbeth_ Optus has a history of not buying enough allocation for the number of users and you pay the price for poor speeds. You can check websites of others like Aussie Broadband, put in your address and they will provide you with a speed guide for your node with them.

  • MedicalGuyPete Peter Clarke (@MedicalGuyPete) reported

    @disastayli @originalbeth_ It all depends on the reason for your speed issue, if you are not getting the advertised speed on your node yes you contact nbn, if its CVC related, then that means optus hasnt purchased enough allocation for the number of optus users, change ISP, if it's nbn they have to fix it.

  • horriblelizard Mole Children for Albo (@horriblelizard) reported

    @PunishedDilbert *runs an IoT network via telstra and optus across the country* you wot mate

  • 1010Brooklyn *___* (@1010Brooklyn) reported

    @Max_Sopel @iheartguitar @Optus The app right now sucks. I have internet though.

  • GoomiLad19 Drew (@GoomiLad19) reported

    @Saint873526980 Never won at Optus stadium either