Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/24/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CeeJay_au Cee Jay (@CeeJay_au) reported

    Not to forget that the citizens of all states who shared their Passport IDs and/or medicare IDs with Optus are still exposed! So Optus SMSes today are meaningless. Funny that after 10 days of the incident, this is the best that Optus could do! #optusbreach #optus #optusHack

  • KatedaCosta1 Kate da Costa (@KatedaCosta1) reported

    How hard is it @Optus? Email every customer & tell us what data categories you hold. I can't remember what I showed you - just let me know if it's drivers licence, Medicare and/or passport

  • rapidashVGC TJ (@rapidashVGC) reported

    Optus can go suck my toe. How’d all my **** get leaked…🥹🥹🥹

  • NiKKi_E13 Nikki (@NiKKi_E13) reported

    @dancer_61 @Zoppy_McZop @Nick56412479 We’d be stupid to think our data isn’t being stored by other companies. Government law needs to change to protect privacy. Optus have provided steps to take but working state by state, claim they’re also contacting those most affected first.

  • StuartFrank333 Stuart Frank (@StuartFrank333) reported

    @HansOrph @Optus @Equifax I’m not sure about that one. I am the listed Optus customer, had the initial email re attack, and nothing since. My wife received that message today also. Wondering whether it could be a 2 part scam - next message to come may look like it’s from the relevant agency.

  • ColinKi02276809 Colin King (@ColinKi02276809) reported

    @josiegirl62 Went to Optus on Friday, was told my number didn’t exist, it does but account was in sons name. Shop guy says that’s right. My reply, you are an idiot, I just want to know if compromised. My Optus exp, I am going to Aussie BB.

  • nathandavies1 Nathan Davies (@nathandavies1) reported

    @woodduck80 @Optus Your license was hacked. Except we wrote it down wrong. So relax.

  • AidanC1867 Aidan Catt (@AidanC1867) reported

    Damn the girl from Optus that told me my personal data had been hacked never texted me back

  • dancer_61 Jill P🇺🇦🇺🇦 (@dancer_61) reported

    @Zoppy_McZop @NiKKi_E13 @Nick56412479 Also why I don’t see Optus surviving.They’re going 2get hammered, customers will leave,they’ll struggle 2 replace + the huge costs they have to pay 4 millions bcos they were arrogant & stupid!Claims school kids cld have beaten their security but this was sophisticated, very!

  • mangotango1234 Mango Tango (@mangotango1234) reported

    @Mojewhite Wouldn’t a better approach be for Optus to notify affected customers of a request by Service Australia - to get their details - rather than giving it to the government ? Some may not want the government to have their details