Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/13/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jaimileebaxter Jaimilee (@jaimileebaxter) reported

    @Optus Terrible customer service once again. You speak to 85 different people all with no idea of what's happening with your account. Your asked and told the same thing I've lost count of how many times. No wonder people leave Optus

  • lucyelizabethh Lucy Hutton (@lucyelizabethh) reported

    Having home internet with @VodafoneAU and phone service with @Optus and living in Armstrong creek means I never have both internet and phone reception/4G. If this tweet gets through it’ll be a miracle. (Yes I’ve spoken to staff inshore, nothing can be done)

  • Wittyfan 😷💉💉💉richwhiteguy78 (@Wittyfan) reported

    @Optus @Optus Hi. I was wondering if the issue of long SMS messages being sent and not delivered to non-Optus phones has been resolved as yet. Many thanks.

  • timbillybob timbillybob (@timbillybob) reported

    Hey @Optus why is your 5G service so ******? And your customer service even worse? Only available Mon Fri during the day when all the issues happen outside those hours! We aren't all home all day to be able to get your "support" $90 per month and I'd be better off using dialup!

  • lightz4d lightz (@lightz4d) reported

    lowkey wanna go return my single sim phone and get a dual sim so when either optus or telstra is ****** and it takes 3 weeks to fix i have either to fall back on (all provoked by having no mobile data/no sms for 3 weeks)

  • MRrugbyworldcup mrRugby (@MRrugbyworldcup) reported

    @Hilton_Naish @rugbycology Problem is they just finished building Optus stadium Jan 2018 , so I can’t see them building another one anytime soon . They Should have built a big one from the start .

  • MaplesonF Dr Mapleson F (@MaplesonF) reported

    Hey @Optus You “upgraded” the service in my area and I’ve gone from excellent 4G coverage to being unable to use my phone in my house. Are you planning to fix your upgrade? I’ll have to move networks otherwise since I use my phone to be on call for work.

  • Montecscoot Christopher Skjoedt (@Montecscoot) reported

    Went with Optus instead. Connected a few days after I signed up to a plan vs Telstra that disconnected me before the date in the contract and never got around to connecting me up in the new house. Have had no problems either.

  • BasicallyFutura James Young (@BasicallyFutura) reported

    This song was like my teenage years “hello my baby, call me call me” (after 9pm and hang up before 15mins because it’s free Optus to Optus prepaid) #rou #EUROVISION #SBSeurovision

  • ACSpinner alispinner (@ACSpinner) reported

    @MaplesonF @Optus Ahhh good old Aussie telco companies and their legendary customer service...