Optus outages and service status in Cairns, Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Cairns, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Optus
Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Optus Issues Reports Near Cairns, Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville #AussieResister (@Granville4879) reported from Cairns, Queensland@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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Granville#AussieResister (@Granville4879) reported from Cairns, Queensland@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Smith (@chrissmithonair) reported@optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please
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Angry Joe Young (@joegalbraith7) reported@FranMooMoo Also been with Optus over 20 years absolutely horrible coverage can’t wait to get reception everywhere
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Radio Australis (@freedom4UU) reportedHow many times in the past 3 years have telecommication services in Australia been disrupted? #Telstra #Optus More evidence which strongly suggests Telstra and Optus aren't up to it. Lack of investment in infrastructure? #StarLink is winning more customers because of these lack lustre telcos. Telstra has suffered an outage that disrupted calls, mobile data and some Triple Zero calls across the country after reports of the problem emerged on Wednesday morning. The telecommunications company, which has apologised to its customers, has said its CEO Vicki Brady was on annual leave.
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Adele K. Thomas (@AdeleKThomas) reported@footyindustryAU SBS know what their doing and I hope they never lose it again. They proved themselves the home of the world cup after Optus.
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Ancient Tiger (@TigerAncient) reported@7_columns @Andrew_McCallum If you listened to her, the government mandated after the Optus issue, that with emergencies, the people using the network that is down, should be switched to a working network. She said she wanted to test that her phone went to Optus if Telstra didn’t work. It didn’t, and that is important.
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Arkers (@Thelandofark) reported@matt_barrie @van00sa And the Optus network went down right after Albanese visited Beijing in November 2023.
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Donald Saavedra (@DonaldS61870) reported@Batman2242 I'm on Optus . had no idea Telstra had gone down.
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LM (@Offerandextend) reported@Wolfie__Bear @Cotty_Merv @Telstra It’s like he’s hoping Telstra will pick him or thank him publicly? Imagine my frustration when a major corporation that keeps increasing their prices can’t even get a service working which puts people at risk 🤡. It’s like when Optus went out and people literally died
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JoshO (@Joshffs72) reportedAfter signing up with the @Optus deal through flybuys on May 25 I was told there was a technical error on their side, and that they couldn't process my order until July 1? I have never had a more incompetent, pathetic and disgraceful experience.
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Huey 💙💛🏆🦅 (@EagleHuey) reported@bdosi72 What he stood up for can’t be argued but I’m glad the WA government is removing that statue of him at Optus that should of never been put up in the first place. He never played for either club and I hope they replace it with the great Dennis Cometti