Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Libby Shaw
(@lizsydneycomms) reported
Optus has me blocked but how can they actually think that a) blocking customers is okay and b) not having a working text message service is okay? I haven't been receiving text messages ALL WEEK. This needs to be resolved.
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•breelashae•
(@mytrophyeyes) reported
got sick of optus and their bullshit of not helping me with our wifi not working since we moved on march 4th so i just ordered a telstra modem and will be cancelling my optus service when it arrives
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Nathan Wiltshire 🇺🇦🇦🇺
(@nathwiltshire) reported
I have to say the @Optus #5G product is abysmal.. even in central CBR. Severe disruptions for weeks, no apology, only patronising texts "good news - we're upgrading" 😵 Why am I still being charged for a product that doesn't work? Affected customers deserve a refund!
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Christopher Skjoedt
(@Montecscoot) reported
Went with Optus instead. Connected a few days after I signed up to a plan vs Telstra that disconnected me before the date in the contract and never got around to connecting me up in the new house. Have had no problems either.
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Ang
(@Ang68195471) reported
@jkalbrechtsen @Telstra You can never speak to a human, I swapped to Optus
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West Coast Eagles
(@WestCoastEagles) reported
@Pipes6000 @Ticketmaster Hi Pipes, might just be a ton of people on the app right now. Have another crack later this afternoon, or tomorrow. If you have any issues after midday tomorrow, our staff at Optus Stadium gates will be able to help.
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😷💉💉💉richwhiteguy78
(@Wittyfan) reported
@Optus @Optus Hi. I was wondering if the issue of long SMS messages being sent and not delivered to non-Optus phones has been resolved as yet. Many thanks.
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Genevieve Robey
(@genrobey) reported
@KeenoPaul Thanks heaps Paul. Very weird. I can access on laptop via phone (Telstra) hotspot, but not on laptop using @Optus NBN. There's 3 sites I can't see via Optus - all hosted by @WebCentralAU. Not finding other sites a prob. But yes, sites slow when viewable. Investigation continues!
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Lucy Hutton
(@lucyelizabethh) reported
Having home internet with @VodafoneAU and phone service with @Optus and living in Armstrong creek means I never have both internet and phone reception/4G. If this tweet gets through it’ll be a miracle. (Yes I’ve spoken to staff inshore, nothing can be done)
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lightz
(@lightz4d) reported
lowkey wanna go return my single sim phone and get a dual sim so when either optus or telstra is ****** and it takes 3 weeks to fix i have either to fall back on (all provoked by having no mobile data/no sms for 3 weeks)