Optus Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 21 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cdbrown (@BrowntownBrew) reported 4 minutes ago

  @NickRossTech @NBN_Australia Not sure how they can help seeing as the issue is Optus 4g and not NBN related

• 
  Ken 🐨🐨🐨 (@vaughan_k) reported 7 minutes ago

  @Optus @timbguille Going to @NBN_Australia to change appointments that you made through Optus is strange as it like if you have problems with a fridge you contact the manufacturer not where you bought it from?

• 
  Dez (@dez88) reported 10 minutes ago

  Has anyone else’s NBN connection from @Optus been consistently slow this past year? 😩

• 
  Anna (@anna2533) reported 12 minutes ago

  Optus cooked my e-sim and I've been without phone service for 24 hours. Instead of abusing the 3 (soon to be 4) customer service staff, I've been polite and understanding. Crazy concept. Hope it catches on.

• 
  Smith (@no_ordinaryjo) reported 20 minutes ago

  @Optus For the record you bill me erroneously - deny access to the bills and then are uncontactable to dispute. #Optus @Optus everybody - shocking service.

• 
  SoulSilver (@Soulsilvatdope) reported 24 minutes ago

  @Optus Sadly the only way you could help from this point onwards would be to work with my internet provider to help them connect their services asap if not immediately. So very disappointed that this happened again.

• 
  Tim Guille (@timbguille) reported 29 minutes ago

  @Optus why on earth in this day and age can’t you change a scheduled NBN installation appointment? Have just been told I have to wait till the technician is on their way to tell them I need to change by your support centre! @Optus #WHATTHE

• 
  Moffee (@itsmoffee) reported 31 minutes ago from Coffs Harbour, New South Wales

  @Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

• 
  Sameer Charles (@SameerCharles) reported 31 minutes ago

  @Optus How many times George? I have done this so many times now in last few weeks. I have now filed an official complain against you and I will keep the twitter messages flow so everyone in Australia know about your pathetic service. #Optus

• 
  dante's inferno (@luciejones78) reported 32 minutes ago

  @Optus your app won’t allow me to report a fault at Paddington qld 4064 so slow. I’m going to Telstra and I’m not paying my Optus bill. Im sick of not having internet