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Optus outages and service status in Cairns, Queensland

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  • Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave87990998
    Dave (@Dave87990998) reported

    @freodockers loss fixed how many miss in optus this is ridiculous coach how did u select ur forwards today all are like my ****

  • Kathblue
    Kath (@Kathblue) reported

    Screw you @Optus. Putting my plan up again and trying to make it sound better by giving me more data. I don’t use the data I have now. I’ve moved providers so no longer a customer.

  • 5BNylonTip
    Drooling Drummer (@5BNylonTip) reported

    It would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.

  • stocksworldbull
    Mike (@stocksworldbull) reported

    @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

  • gav_mck
    Gavin McKenzie (@gav_mck) reported

    @Optus Have you blocked me?I can't DM my complaint, I have lodged it with your customer service team, expect a prompt response

  • MattBrady1980
    Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported

    Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

  • TacticalPhalanx
    lolz (@TacticalPhalanx) reported

    @OrgAust @Optus Theses days their data is very bad.

  • HansOrph
    🇺🇦Hans Orph🇺🇦 (@HansOrph) reported

    @Optus TLDR: after being run around for two days and 47mins, the frustrating lack of the lack willingness to own a problem and solve it through their the lack of either ability or care from staff in the call centres. Along with being told it would be an additional seven days..1/2

  • Lakshit96792492
    DDTBRAD (@Lakshit96792492) reported

    @aliktareen he bats 3 at optus so shouldnt have ben much of a problem

  • Optus
    Optus (@Optus) reported

    @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik