Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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William
(@WilliamTLSec) reported
Okay~ First problem with the NBN [lol, not really, it's with Optus's 4G backup modem/router] that is an actual usability issue rather than nitpick about features - why the hell did the SSID and password get reset out of nowhere!?
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Richard Olsen
(@richardolsen) reported
Our @optus NBN cable has not worked since Friday - their network service page says "reduced service" and "under investigation" luckily remote learning is over...
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Jhobi
(@Jhxbi) reported
@Telstra Yes I've done both of these . There is literally nothing wrong except for your service. I've been with optus and dodo and they both work fine Telstra is the only provider I and literally everyone across Australia has had issues with. E.g people have 40% packet loss when gaming.
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Dave T
(@GrumpyPigeon) reported
@GizmodoAU what! faster than @Aussie_BB too bad I can't get mobile phone reception using @Optus where I live...
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BeezKneez
(@amb200560) reported
@justbyron @Optus Ummm wtf?
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🔪imposter🔪
(@SpeedOfSins) reported
me, a ******* idiot, did not realise, my optus bill was paid, and i sent double amount :')
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verydi5co
(@verydi5co) reported
@Optus Let say if i go ahead with the watch plan without the mobile service, will i still be able to use the 1gb data provided?
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus Another problem is that the first level support via My Optus app are frequently clueless (- the robot even more so). They don't read what has happened previously and like TV's "IT Crowd" parrot "fixes" with no real understanding.
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Winton Rose
(@KarenGarrard12) reported
@OptusNewsRoom @kbrspace Kelly, I'm not sure what you know about Optus customer service but it is non-existent. I have a 92 year old neighbour in Sydney who has been without a phone service for two weeks and still nothing. Can you help?
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RFG
(@rfg001) reported
@NBN_Australia Good morning, our aerial coax cable to the house became detached Sunday the 29/11/20, we now have no internet, Optus cannot even advise when the repairs will be carried out, we need internet for work. HELP PLEASE !