Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/21/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rodszigeter Rod Szigeter (@rodszigeter) reported

    @Optus It's still down and still no idea as to what's going on or when it will be resolved?? Come on, it's been 24 hours

  • ArchieBoubie Archie B (@ArchieBoubie) reported

    @Optus is the cable internet down yet again in newtown NSW 2042? Ugh. #optus #optusinternet #internet

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus really bad NBN service in Toorak the last week !!!!

  • ArchieBoubie Archie B (@ArchieBoubie) reported

    @Optus Im on cable broadband. Still not working

  • andrew13105261 Andrew (@andrew13105261) reported

    @Optus optus sucks, literally just transferred to another provider 2 days ago, was with them for 6 years (no upgrades) they passed me between 3 of them over the course of an hour couldnt offer me anything besides what was currently available.. couldnt even match their competitors!

  • _bron_ Bron Thulke (@_bron_) reported

    @leeburns82 @Optus @Telstra Hey which store was it that couldn't help you properly? Chirnside Park?

  • austennispro arie shatar (@austennispro) reported

    @Optus hey Optus, I’ve got a 5G phone but haven’t seen 5G.. is it a different sim?your maps say I have service in the area 🥲

  • JuIia_0 Succulent Chinese Meal (@JuIia_0) reported

    @yatayee @Optus don’t really GAF about their customers but log a problem somehow. Maybe try calling them. They’re in the Phillipines? Yeah

  • BaindurGautam Gautam Baindur (@BaindurGautam) reported

    @Optus I activated a plan that promised 30-50 mbps. But it wasn't going over even 2mbps so I canceled it within 2 hours. Customer service assured me I wouldn't be charged the full amount. Can you kindly look into this

  • pencilportrait3 melissa (@pencilportrait3) reported

    @bigalcomedy @Telstra Telstra are honestly one of the worst companies I’ve ever dealt with. Might be time to try Optus I remember my nan had a home phone with them and they were good