Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/01/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JustineHarrisOz Justine Harris (@JustineHarrisOz) reported

    @optus I’ve just spent another 24 hours on hold and then hearing about your ludicrous number allocation policy - the number I am asking for is unallocated and I’m not sure why I can’t get it? - PLEASE HELP #optus #ludicrous #policy

  • meatchicknn mich 🦑 (@meatchicknn) reported

    stupid optus told us to factory reset the phone to fix it. so now i have a factory reset phone and it's still not fixed :(

  • pomswan pomswan (@pomswan) reported

    @sativa_bell I’m with Optus and have few issues. 5G is great if you can get it. Check who Kogan wholesale (Telstra, Optus or Vodafone) and if you live in a serviced area. We are in roughly the same area and Optus does not have 5G coverage in it yet.

  • dyanacecen Candice Singh (@dyanacecen) reported

    @billygraveslfc @Optus I also experienced this, i contacted support service and they didn’t do anything about but @redskysolution on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:

  • Darcy93480392 Darcy (@Darcy93480392) reported

    Just got off phone to #optus. Been having internet issues for months in Camperdown apparently a tower issue. Didn’t receive any prior notification on this and no reduction or refund offered for the disruption in services. Guessing they’re hoping their customers won’t notice…

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.

  • B_ekki Rebecca (@B_ekki) reported

    @Optus Well yeah. It’s been escalated but you’re still scheduled to take money out and every time I stop it I get bad credit. It’s ridiculous, you want me to pay 3 bills in 30 days. You’re actually nuts.

  • janine_mcmahon Yeah Nah mate #IStandForWomen not the lnp🕯 (@janine_mcmahon) reported

    @blakandblack See if that was true I would have done it ages ago, get crap mobile reception in regional NSW especially with @Optus, sorry guys, in QLD you beat Telstra but in New England where I am your service is shite

  • RoussoIsaac WogOriginal (@RoussoIsaac) reported

    @Optus hi I’m having trouble imwith 3G network here in pyramid Hill Victoria the reception keeps dropping out in wondering if there’s an outage or something

  • Urquie_Coffs Greg (@Urquie_Coffs) reported

    @Optus Of course no issues reported. I’m reporting one. Therefore one is reported. Typical Optus.