Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/08/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattc_lfc Matt.C_LFC (@mattc_lfc) reported

    @Optus can you please update me on 5G service in rivervale, perth. No internet all day

  • Optus Optus (@Optus) reported

    @Oz_Abi Hey Abi, we’re aware of an issue still impacting SMS for some Optus customers (Ref#23889943). We are working to restore services as a priority. We recommend restarting your device and resetting your Network settings. Alternatively, we suggest data messaging services (1/2)

  • FootyRhino Ryan Daniels (@FootyRhino) reported

    Mark down July 15 as a Thursday night clash between @freodockers & @GeelongCats at Optus. As noted by @sirswampthing, would end a streak of 5 years without a Thur/Fri night game for Freo. Not yet confirmed (no doubt we'll be dealing with more Covid mess by then), but likely.

  • His0ka_Morow Hisoka Morow (@His0ka_Morow) reported

    @Optus Yep. Area outage. 😭😭😭😭😭😭😭😭😭

  • NikitaAlmond Nikita Almond (@NikitaAlmond) reported

    @Optus why do myself and others have to keep checking your mentions to find updates to the SMS issue? Why haven’t you put out a statement and why isn’t the issue showing on your outages page? Almost 24 hours without being able to send an SMS - fix this!

  • westozdonna 🐝🐣westozDonna 🎀 (@westozdonna) reported

    @Optus @bankaust As I have already informed @amaysimAU, I'm not willing to drive to a semi-country area without mobile phone service in case of an emergency. I will have to reschedule the room viewing for a rental property to another time now. This may affect my future accomodation status.

  • Guimari Marie Fernandez (@Guimari) reported

    @NSWHealth My son works for Optus in Bondi junction, which is one of the suburbs locked down but he lives in a suburb that is not affected. However the manager at Optus in Bondi junction is insisting that he attends work at their Bondi store, what is the point of a locked down?

  • His0ka_Morow Hisoka Morow (@His0ka_Morow) reported

    @Optus the wifi’s not working. Is this you guys?

  • mpearce_perth Mark Pearce (@mpearce_perth) reported

    Anyone else’s slow, unreliable, intermittent broadband going up an extra tenner a month or is it just @optus customers? An extra $120 a year for speeds of 50mbps, because they’ve got more customers. Ned Kelly wore a mask.

  • terrykerrish Terrykerrish@gmail.com (@terrykerrish) reported

    @Optus I can't remember my password but I will do it as soon as I get some help