Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/04/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoleSprainger Nicole Sprainger (@NicoleSprainger) reported

    Have never knowingly had an @OPTUS account - yet advised my data has been compromised. Current customer of Exetel. Previously with Virgin Mobile and then Vodaphone. How has this happened?

  • SusanLa69642683 Susan (@SusanLa69642683) reported

    @MFWitches @Optus I am a former customer of Optus. I left at least 4 years ago but my details were stolen.

  • DummyTelegraph The Dummy Telegraph (@DummyTelegraph) reported

    EXCITING ANNOUNCEMENT*. From September 31, Optus Australia becomes STOPU, the go nowhere Aussie telecommunications company with budget arm to be called Gladys. * An earlier report said Optus would rename as Gladys but due to a permanent deleting incident, this was incorrect.

  • Belle6738 Belle (@Belle6738) reported

    @Lee55264731 @alifrance5 @Optus Yeah I know, hence why my account details are withheld. I’ve had a name mismatch with optus for years, I’ve asked on countless occasions to fix. The hackers can have a field day with my ID. If optus can’t get it right I struggle to understand how the hacker will.

  • allthemims (@allthemims) reported

    ******* i have to change my license and passport and medicare thanks to optus 🙃🙃🙃🙃🙃

  • anna26458 Anna (@anna26458) reported

    @mjrowland68 @BreakfastNews not silly enough to be an Optus customer

  • ipmaster colin seeger (@ipmaster) reported

    @SallyLawry Optus was well aware of the problem but would not spend the money. The others are scrambling to avoid emulating Oprus' own goal.

  • zhc002 Mark (@zhc002) reported

    @lilssssa At least they called you by your name, mines "Dear Optus Business Customer,"

  • Zemochcb Zem (@Zemochcb) reported

    @Qldaah @Optus should pay EVERY customer compensation for this breach...

  • amitlu89 Ross (@amitlu89) reported

    @mjrowland68 @BreakfastNews No, none initiated by Optus. I have called their support line and spoke with lower management. Learnt some interesting details of Optus' response which don't appear to be public record.