Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/31/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • an_irreverent Chris 🇦🇺🏳️‍🌈 (@an_irreverent) reported

    @bengrubb The Telstra network has been abominable this week in north-west Sydney (Windsor, Mulgrave, Nelson) I have had to switch my data to my second SIM (Optus)

  • aliciagjones Alicia Grogan-Jones (@aliciagjones) reported

    @Optus a bit rude to charge a "non-direct debit fee" on accounts. Is it even legal @acccgovau ?

  • Slaqpd Slaqpd (@Slaqpd) reported

    @sins1x Optus is so **** I hate it

  • lilmamaduck Galaxija (@lilmamaduck) reported

    @Optus Thank you, I have a case open, technician who came out and confirmed slow speeds and dropouts but nothings been done about it unfortunately.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

  • dcp3107 Dan (@dcp3107) reported

    @4ptsmoveonjob Simpson is a **** coach too cos they get Optus Stadium games every year.

  • GGeoffwitha GeoffwithaG 🌏 (@GGeoffwitha) reported

    @cscviews Update. Power is still out. Oh, and @Optus mobile service is down too. No internet. No home phone. No mobile. Sitting in a local (regional) cafe waiting for coffee.

  • aliciagjones Alicia Grogan-Jones (@aliciagjones) reported

    @Optus No, I will not. Don't trust direct debit and I don't get charged this fee by your competitor. I have made a complaint and will await advice so I can then refer matter to ACCC.

  • gamor11 georgia 🔮 (@gamor11) reported

    Powers been off and on the last 2 hours. Optus signal is gone, crazy windy outside to the point I am scared. Luckily it’s back on atm. These are times I am grateful to be in a warm bed.

  • goldenarchis C0N*ARCH1S (@goldenarchis) reported

    Glad the aleague rights weren't bought by @Optus. I won't feel compelled to put up with their terrible service to watch football.