Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@gregorerdmann Hi, due to severe weather across parts of NSW, some Optus customers may experience issues with their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard
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Lukas09
(@lukasdennis09) reported
@Optus BAD CUSTOMER SERVICE!!!!! I have a very bad experience with this service. I had lost my sim around a month ago, and had ordered a new one. I was told that the sim card would arrive 1-2days and latest in a week.
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Mr E Trickster | 🔜 FurDU 2022
(@MrETrickster) reported
Can't talk to friends on Discord properly because it's unstable, going upwards to 2k ms. That means connecting to any game servers would be horrible. Optus, kindly ******* fix your ****. Had I been streaming today, I would have much more annoyed.
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clöre
(@claireyb_x) reported
me: hey @Optus I am no longer able to receive or make any voice calls, including Optus help. I get a message saying my number has been disconnected. i have reset everything relevant to reset. can you please help? optus: 🧐 no, but we'll maybe call you in 24 hours! ???????????
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kathleen
(@nizeti6) reported
Optus Australia I have no internet from 12.31am Adelaide time waited 7.5hr no help it's now 11.57am Adelaide time still on hold you what you money from customers but you service poor third world services 🤬🤬🤬🤬 I'm not the only one you think of lining you pockets
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CYS
(@CMS_au) reported
Good job @Optus . Rang up asking for assistance on an issue relating to an account in the name of a deceased family member. Got put on hold and then got hung up on. Top notch customer service.
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Optus
(@Optus) reported
@hughmaine1 Hi there, due to severe weather across parts of NSW, some Optus customers may experience issues with their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard
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Footyquiz.net
(@footyquiznet) reported
Got to be said, @Optus should be glad that they have the Premier League, as I’m getting so fed up with their service (apologies to followers for airing that here - but they might do something if there’s a complaint in a public domain)
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Joe Reidy
(@joereidy__) reported
@Optus worst customer support for a telecommunication company. Have been a client for 10 years but looks like that time may be coming to a close
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Vivien Munoz
(@vivien3721) reported
@Optus Stupid Optus that only offers the app to communicate with them. I don't want to install the app!!! Why not Live Chat since you're paying so little $ to those Indian call centres? I only have a simple query.