Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 2 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  Granville #AussieResister (@Granville4879) reported 6 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 35 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 53 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A K (@AK22762976) reported 2 minutes ago

  @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers

• 
  Satoshi Goy (@satoshigoy) reported 5 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  Zecoshi🛡️ (@Zecoshi) reported 7 minutes ago

  Does everyone know you can dumb down the Claude model to get around prompt restraints in Optus and above yeah ?

• 
  Optus (@Optus) reported 8 minutes ago

  @testtt45ubvhgg Hi there, sorry to hear that you are having trouble logging into your account. If you are referring to your My Optus app or My Account log in, typically too many incorrect password attempts will block your account for 15 minutes. If you don't remember the password or if you are unsure, please try resetting your password before attempting to log in again. If you have any questions regarding this or need assistance, please send us a Direct Message, so we can assist - Jay

• 
  Acid #Alientwt (@bOnGeY295) reported 9 minutes ago

  My internet has only gotten worse ots bullshit optus sucks

• 
  Sophie ❤️// red (unhinged version) (@rootsndreamland) reported 9 minutes ago

  @aidancellini4 @zerohanger I have never once seen a game at optus (or any other stadium) sell tickets for $35 unless you’re a child lmao

• 
  Jason Anders (@Jet_Anders) reported 11 minutes ago

  @Optus @Optus I also have been experiencing problems with apps loading despite having 4G.

• 
  Dave (@Dave87990998) reported 12 minutes ago

  Circle clearances zero all demons bcoz one on one is ****.picket must be tagged.after ruck work Jackson or Cox must run with Gawn.But overall **** with this u cant win finals in MCG may be in Optus stadium @freodockers

• 
  Anthony Beckhouse (@AntoBeck) reported 12 minutes ago

  Data Security seems to be a major problem in Australia. How about I just hand my data over publicly and be done with it? @Optus @originenergy #DataSecurity

• 
  Fred the Mist🌫 (@FredSpider) reported 13 minutes ago

  @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National