Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/04/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rambunctiousgo3 🕓💧RambunctiousGoat (@rambunctiousgo3) reported

    @Optus Cancelled my Optus service after you hired Corrupt Gladys.

  • Brooke_MsQueenB Brooke (@Brooke_MsQueenB) reported

    @Optus Worst customer service I've received by any company in my entire life! Very disappointing after being a loyal customer for over 22 years with multiple services!

  • LittleDoddsy88 Doddsy🎯 (@LittleDoddsy88) reported

    @DeltaWGMI with a unregistered car and a optus bill it would be a big help 👍🤞

  • kris_robinson Kris Robinson (@kris_robinson) reported

    @LesStonehouse @Optus Best of luck mate. Their support is amongst the worst I've ever experienced. They will flat out lie to you to get you off the phone/chat. Told me recently there were no issues in the area but Tech admitted the exchange had literally been hit by lighting and fried routers.

  • theBanger47 Banger Prince of Darkness Drayton 🐯🤘🍺♉ (@theBanger47) reported

    @LesStonehouse @Optus Don't worry @GladysB will fix it...if she remembers she's supposed to be working at Optus now 🤔

  • ScientistBlood BloodCancerScientist (@ScientistBlood) reported

    @TheMuellerName If it’s been my phone, all I would have had was 2 bars of signal from Optus. In the third largest city in Australia.

  • marksy12 💧Marksy☔️ (@marksy12) reported

    Had the worst experience with #optus whilst trying to renew a prepaid plan. Treated so poorly despite the fact I have been with Optus for over 30 years

  • Zorro_1969 Scott (@Zorro_1969) reported

    @qldtrials @Telstra I’ve been with Optus for over 20 years and their customer service has been pretty good. I’m sure there’s many negative tales about Optus as well but not with me.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • JamesBingTheO James Bing (@JamesBingTheO) reported

    @acccgovau Is this a joke? I work in the space and rest assure prices haven’t come down and speeds haven’t increased. Worse, the like of Telstra & Optus have often moved to reduce speeds. Sorry, you’re talking to the wrong folks.