Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/17/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HaliedPlate5235 HailedPlate5235 (@HaliedPlate5235) reported

    @Optus I would if it had landline support as my family are cavemen

  • Ericairns Eric (@Ericairns) reported

    @On_Da_Ball3 Hey mate. Thinking of going g tests training myself. Soon as optus fix my fone. If I now own it & have mnth to mnth contract, onus cant stop ya can they? Can't be locked to them surely once owned & contract expired. They dodgy...

  • CharlSweets Charlene (@CharlSweets) reported

    @Optus Another outage! Shame on you Optus. Come on! This is getting ridiculous. 😡

  • berniebern Bee (@berniebern) reported

    @Optus You’re joking right? Taking down the network all day and all night for 2 weeks for the greater good is not a good experience. We weee told the outages would be minimal. It is all day and no one at Optus is doing anything about it!

  • mickyj63 michael power (@mickyj63) reported

    @somewherein84 I went through that when I was married . Iirc took the phone in they refused to help me with it because it was in my wife’s name . I learnt from that to buy a phone outright in my name then get a sim started off prepaid now it’s on my Optus bill .

  • ThatAussieMel M (@ThatAussieMel) reported

    @Optus ok never mind it’s come back on haha

  • Glaven1994 Gold Coast Crab 🦀🇦🇺 (@Glaven1994) reported

    @westaustralian Hang him in front of Optus Stadium for his treacherous crimes!

  • Jodie3735 Jodie Skellern (@Jodie3735) reported

    Somewhat unhelpfully, NBN have suggested my lack of internet problem might be fixed by turning the modem on/off.....for the 7th time!!! Optus have now escalated the problem 😡

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported

    @crowdiegal I do support the idea. Also have a 2nd Anzac Day game with Fremantle at Optus Stadium starting at 6:10pm AWST

  • mwalinu Just Another Earthling 🌍 🤝 🫂 (@mwalinu) reported

    @masericha @Jraynerwastaken @Optus I used to have constant (3G & 4G) network issues on the Optus network, too - in the metropolitan area.