Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/28/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HannaYeapHabbo Han (@HannaYeapHabbo) reported

    @Telstra @Optus Yes mobile service, let me DM you postcode!

  • _davidpiper David Piper (@_davidpiper) reported

    @steelite @Optus Did anyone here ever get a resolution? I’m up to my 4th support interaction, and have upgraded my plan to pay double what I was before and it’s still not working for me.

  • Websta_Black Websta (@Websta_Black) reported

    @thedangerbeard I didn't explain that very well. Lol. If my mobile phone cannot connect to our wifi network, then I cannot use lifx as they both need to be connected to the same wifi network. Whenever optus or nbn goes down we don't have wifi.

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @PastyConsumer Have you tried selecting Singtel Optus and Vodafone Network Pty Ltd? -Noor

  • SLW_Music Sounds Like Winter (@SLW_Music) reported

    @Optus If you were already with Prime you can't use it. The refunds for Netflix never came. Fail

  • Orda_CS ORDA (@Orda_CS) reported

    I have Netflix, Disney, Stan, Optus Sport AND Kayo We pay for Netflix and Disney. **** your subscription charges ****

  • DC_GSHealth Daniel Chanisheff AZx2 Pfizerx1 (@DC_GSHealth) reported from Sydney, State of New South Wales

    Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

  • fonze50 donald brault (@fonze50) reported

    @Optus How about a decent call centre and customer service which is lacking since you guys are throwing around new products

  • Jacoboneill19 Jacob oneill (@Jacoboneill19) reported

    @Optus Hard pass. Do not recommend such ****** customer service and General service overall.

  • DennyJ2803 Denny JOHNSON (@DennyJ2803) reported

    @wallabies @eToroAU Yes, and which genius (ARU or Optus Stadium) told Ticketmaster to only allow tickets to be sent to mobile phone - no "print at home" option. Then also disable the "Ticket Forwarding" option for mobile phone tickets. Typical contempt for customer. Last time for me.