Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/29/2026 22:50

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HanksGoldenBoy Nathan (@HanksGoldenBoy) reported

    Wtf is with Optus Sport giving me a 30 second unskippable on an extended highlight

  • E_R_Saunders Elizabeth Saunders 👩🏼‍🔬 (@E_R_Saunders) reported

    So the order that @Optus repeatedly told me they couldn’t cancel during business hours so I could go to a shop that was open to get an in stock phone after they lied to me, has now been cancelled without my permission and with no evidence, according to the person in messenger.

  • pauld08 Paul Daniel (@pauld08) reported

    @Optus That would be about the most ill considered, patronising response I’ve seen from a customer service person in quite a while. Apple TV is 720p. When is it going to be improved is the question?

  • PhysiFN physi (@PhysiFN) reported

    @sins1x @Optus Should I use exit lag? Like does it actually help?

  • Melbourne_MUFC Jon (@Melbourne_MUFC) reported

    @bazscott @tomizaks @OptusSport Is that all through your TV? This Optus stream is **** and I’d like to use a VPN service direct from my TV.

  • PhysiFN physi (@PhysiFN) reported

    Petition for Optus to get better wifi because they are so overpriced for the **** they provide Signed - Physi

  • singingeyes Helen Dyjak (@singingeyes) reported

    @Peter_Fitz @FatherBob I am getting them on my mobile phone & I never give my # 2 anyone,apart frm doctors!so Optus sells my #!

  • BryRigs Bryan Rigby-Roberts (@BryRigs) reported

    @Optus @jacshel99 Agreed. I’m on LG CX, everything is up to date and the service is terrible.

  • BenitoWill Ben Williams (@BenitoWill) reported

    Here's hoping the Paramount+ live streaming product is up to standard and doesn't experience the same issues Optus did early on

  • james_stracey James Stracey (@james_stracey) reported

    @Optus when will NBN based internet services be returned to full service in Northern Sydney? Your myOptus app support team can confirm the problem but won’t provide an ETA. It’s been unusable all day...