Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 11 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  Granville#AussieResister (@Granville4879) reported 36 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 47 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Granville #AussieResister (@Granville4879) reported 53 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WanderingFist (@WanderingFister) reported 6 minutes ago

  Think Hermann Göring enjoyed himself at his Nuremberg trial more than I currently am at Optus. Awful awful game. Both sides utterly shite .

• 
  Bodgie Steve (@BodgieSteve) reported 7 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported 9 minutes ago

  @ausstockchick Moonlighting as Optus Customer Support.

• 
  Tanya (@wade396) reported 13 minutes ago

  @optus_help OMG when are you going to properly fix your Optus Webmail server takes forever to log in can’t delete takes 10minutes to delete 1 email then if I log out can’t get back in this is the 3rd time this week. Yes tries different browsers same same.

• 
  Lion Heart 🦁💜 (@leesa_heart) reported 14 minutes ago

  Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

• 
  Jeremy Mansfield OAM 🌏 (@JezMans) reported 14 minutes ago

  @Telstra @Optus Simply inadequate. It’s getting worse, and the scale of the problem requires a different approach. @Optus, what are you doing? Crickets from you.

• 
  Kevin Chen (@Defiantclient2) reported 15 minutes ago

  @antti_engineer @Telstra Signal strength is logarithmic. An additional 3 dBm can be a big difference. @Optus, a partner of Starlink, is claiming that the -115 dBm level is essentially unusable. And there are live measurements where Starlink hovers slightly above and below that number. Also, just look at the measurement in your own app there. The -112 dBm is about bordering going dark red and your own app describes -112 dBm as "Poor".

• 
  evil gay spirit (@sebmygoat) reported 18 minutes ago

  @roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN

• 
  DamagedByDan (@DamagedByDan) reported 18 minutes ago

  @optus 4G collapsed along Dynon Road, Footscray, as per usual ever since 5G started. Can’t even watch cable news. Before 5G used to get 70mbps up and down, now 4g average about 10Mbps dn (tonight even less) and about 1 to 3 up. How is allowed?

• 
  Ashtyn (@Ashtyn1212897) reported 24 minutes ago

  Day 23 of @Optus remediation review, after being called out for having clear personal bias, after citing my finances name, despite her not being involved in my complaint or call, #optusremediation team refuses to review my case saying the tio can handle #bullies #optus