Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 15 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  Granville #AussieResister (@Granville4879) reported 18 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 29 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 33 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@hkrob) reported 5 minutes ago

  @eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient

• 
  jo.sh (@rude_judas) reported 8 minutes ago

  @robb_j_m $100 a month for FTTN. @Optus is so ****

• 
  Dave (@Dave87990998) reported 8 minutes ago

  @freodockers fk all kicks dont hit target all goals dont go in fkng u can't play well in optus and ur expecting to play finals in MCG go **** urself and fk all stupid game in 2nd quater

• 
  Stoffs (@stoffstoff) reported 9 minutes ago

  @Suzanne92939731 @ruicharadrius Your problem is using optus

• 
  Tams (@Sam83826561) reported 9 minutes ago

  @jobsta @SBS Cant even get the app to stream the game, reminds me of the massive Optus fail

• 
  Ben (@Bens_Betting) reported 13 minutes ago

  North vs West Coast Preview Not sure if anyone actually finds these useful, but here it is 👇 First things first, it’s North’s “home” game but at Optus Stadium. I can’t help but feel like WCE would be favourites if this was actually their home game? Happy to back the Eagles in at $2.75 on TAB. Hough tag: WCE are a good matchup for mids except for whoever cops the Hough tag. Keen to avoid Sheez & LDU this week because one of them will get it. Really like Kerch here playing as a midfielder. Should see plenty of it with the attention going elsewhere. Wardlaw the other one who shapes up as a nice matchup but I’m yet to see him really accumulate so I’m not as keen to play his overs. Happy to add him in a SGM for 15+ though. Defenders vs West Coast: WCE don’t actually concede that many disposals to opposition defenders, so I’m happy to leave Parker and Daniel alone in this one. Lines for them seem bang on. Big X needs help: Leaving big X alone here. Seems like a soft matchup vs WCE on the surface but he’s clearly not right with a very poor last 3 weeks and now requiring backup assistance from Goad. Would lean on the unders here if I had to, but probs leaving it alone given it’s already down at 16.5. North without FOS: On the flip side, North have been very restrictive for most of the season, except for their 2 blowouts vs Adelaide and Freo. Can’t see West Coast smashing North so I’m expecting North to be a bit restrictive. However, there’s also no FOS for North, so no heavy tags on WCE’s midfield. Makes it a hard one to gauge so I’ll be passing on the Eagles’ mids of Kelly & Reid. Defenders vs North: The area I do like here is unders for West Coast defenders. McCarthy & Ginbey out, Herbert & Lindsay in. Shouldn’t be too many positional changes, if any. I reckon Liam Baker and Josh Lindsay’s 19.5 lines are too high here and would be keen on their unders. Murdock, to tag or not to tag: Not sure if Murdock tags in this one. Don’t think they’d be too worried about Parker or Daniel, so I think Murdock might have the chance to win the ball himself again in this one. Don’t mind the o16.5 line for him. Goals vs North: Lastly, North’s backline is a rabble. Expecting West Coast to kick quite a few today. Liking Waterman 3+. Done it 5/L6 and now plays North. Only kicked 1 vs North in rd2 but North are in the second-leg of their WA stint. I’m expecting it to have its toll. SGM legs: Not overly keen on an SGM here but if I did, it would be something centred around Kerch 20+, Wardlaw 15+. Would be happy to add a very generous WCE alt handicap to boost the price here. WCE +30.5 perhaps?

• 
  Anthony Smith (@Anthonydsmith86) reported 15 minutes ago

  Anyone else thinking North Melbourne could be a banana peel this week? Fremantle have been dominating and if it were at Optus I wouldn’t even be considering it but down in Bunbury in the wind, could it even things up?

• 
  neyssi (@PraveenRaj91110) reported 17 minutes ago

  @PrakharCSKian @Goatlism I think it was final day , WACA know for these dry pitches and there was heatwave so the pitch developed cracks,now there is no problem cuz they shifted to optus

• 
  Francis McF (@FrancisMcF1O) reported 19 minutes ago

  Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

• 
  AliciaGJ 🖤🤍 (@aliciagjones) reported 19 minutes ago

  Is @Optus internet the worst on the planet?!!!