Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (35%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sluice Box Karl
(@sluiceboxkarl) reported
@jimmywill @Optus @acccgovau They just do in house credit checks anyway bro. I wouldn’t be worried. They never check your actual report
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bec thompson
(@bec_thompson) reported
@Optus i login to my account & it says no active services ? What’s going on. I need to add more data. Thanks
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Sonu/Politically Incorrect
(@Sonuraj152) reported
@Optus Your internet is worst
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Alan Barlow
(@alan_in_oz) reported
@Optus I cant even send you information because the stupid MyOptus app is "System unavailable due to technical difficulties" and all the information is on that app. FYI my address is 955 Moggill Rd, phone service is 0738785858 That should be enough for you.
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AAA Automotive
(@AAAAuto655) reported
We have a TIO #telecommunications #ombudsman(telecommunication Industry Ombudsman)complaint with our supplier.They first cut our services off, now are buffering our internet speed to 0.23 download and 0.02 upload speed. How can they do this.Should I complain to TIO again? #optus
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katie
(@ceIegorm) reported
optus is so **** and slow I hope they know I hate them
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@Birute_62
(@Birute_62) reported
@Optus @ServicesGovAU Why Centrepay DD not honored by Optus? DD every fortnight. You disconnect ph after hrs? As a carer, lm beside myself. We can't activate personnel alarm. Nor seek help as no service. Caring for ones with heart/ respiratory disease. WHY!
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Noah's Ark Mk II
(@n0rmandysr1) reported
@Optus I keep getting charged for extra data despite my mobile being data off. Charged me again after apparently going through 1gb in 40minutes with my data off. Was on a support chat when the app went offline. At work all day tomorrow so can't call. Any other way to sort it?
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Laura
(@OmgIAmOver30) reported
Not saying this for me. My complaint is over and the restaurant is Menulogs problem I think. But it's increasingly frustrating how hard it is to speak to a human with most corporations now (Hai @Optus). Real complaints will go unheard.
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Ben
(@An0therLFCfan) reported
@Optus I have never dealt with a more incompetent and devious company in all my life living in the UK and Australia. Your worker lied and misled at the point of sale for broadband (even his manager said this). Sent me the wrong product & billed me for both it & the replacement.