Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/23/2026 15:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • aethersia Aethersia (@aethersia) reported

    @Optus @RunnerSA18 Hey Optus why the actual **** were you keeping identity verification data in the first place, and why didn't you notify all customers immediately? You're criminally negligent and the entire board should be in prison for this. You just caused a multi-million dollar ****-up.

  • ThePop_Au Amy Flower/Pop! (@ThePop_Au) reported

    I extricated myself from the tendrils of @Optus many years ago due to appalling service, yet this hack involved the data of "former customers"... Why do they hold such information? (Yeah, rhetorical question... 🙄) #OptusHack

  • epistemophagy moby dickgirl (@epistemophagy) reported

    Optus is an Australian cellular network operator with a market position analogous to T-Mobile in the US. They disclosed a data breach earlier today that exposed major league dox for 9 out of any 10 of their customers

  • intrepid144 KerrieC (@intrepid144) reported

    @Optus @RunnerSA18 Your customer service is absolutely woeful, and now this! Will be cancelling my contract with you. Not good enough Optus! #optusfail

  • Optus Optus (@Optus) reported

    @miracleboi Hi there, All impacted customers will be contacted directly to advise of the breach, and what Optus is doing to support them - Steven

  • elee_bella Ella Lee (@elee_bella) reported

    @sassycarrie What’s going on with Optus? I left them (after a decade) about a year ago because of terrible service.

  • GOODNIGHTILUKA 🫀 Iluka 🦋 (@GOODNIGHTILUKA) reported

    optus data breach... woo... 💀💀💀 ******* dude

  • VSTMMJJ Born Warrior,feminist,heathen,#nomoreinequity (@VSTMMJJ) reported

    @Optus hullo. Have you had a data breach? Why have you not informed your paying customers if this is true? Please advice. Regards A customer who gets asked to pay her bill 10 days in advance by Optus monthly - no trouble with that Optus hey?

  • gilfer Bantrim Smoot (@gilfer) reported

    @tudorgrrrl @NewtonMark Same here. Optus mobile customer. The first, and only, time I became aware of this was a news report this evening on ABC. Deeply unimpressed.

  • fletchlalisa L. i love you, ***** (@fletchlalisa) reported

    just found out about the optus hack through tiktok, what ********, where is this information to the people affected???