Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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thesocialcompanyadel
(@thesocialadel) reported
@dontcallmekatie @Optus Oh no Kate! Sorry to hear you are experiencing problems! Keep on at it
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AR 🇭🇲🇮🇶
(@Abdullah_Raouf) reported
@Optus I have 2 postpaid# & want to change to Prepaid, i purchased the 2 sim cards 2 days ago & since yesterday I am trying to activate the numbers with no success. Online activation freeze at the end, Chat service can't help, waiting on the phone disconnect every 5 min. #optus
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Kate Giles
(@dontcallmekatie) reported
@charlierobinson @Optus @Telstra It's been non stop issues here and the answer today was literally to go find alternative accommodation at my own cost and they will work out any compensation down the track. Maybe. For eleven nights.
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kenmunyard
(@kenmunyard) reported
@NBN_Australia outage since early morning . Springwood Qld. Optus advise possible 4 day outage.NBN schedule.
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Kishore K Kumar
(@KrisMuree) reported
@Optus you got best worst customer service in Australia. Been trying to resolve issue past 3 days. No hopes. #rip
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Michael Dooney
(@MichaelDooney_) reported
@Optus I've tried contacting the messaging team and no one is able to tell me why I can't top up my Optus Flex account. This is days now and still no resolution.
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Kate Giles
(@dontcallmekatie) reported
@Optus I never asked you to look into anything. In fact I've already told you that I've had conversations way further up the chain than the social media accounts. The answer was unacceptable and somewhat ludicrous.
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Manny
(@sandy77807472) reported
@Optus Call me mate call me, It will save your and my time, Stop replying on Twitter, pic up the phone call me on 0401002045 to solve the problem of verifying me. @Optus and it’s intelligent staff members.
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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formula_omega
(@omega_iacon) reported
@Optus I am trying to get in touch with your enterprise team to discuss Teams Phone but it's impossible, I reach voicemail and no-one calls back, poor service, I want to spend money you know!