Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/26/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • milbs @Milbs (@milbs) reported

    @Optus Hi - in a few hours it will be a full 7 days since you suspended my service - when can I expect someone to respond?

  • RobWard13 Rob Ward AM (@RobWard13) reported

    @sunriseon7 at least Optus last night gave us a customer relations case number 570958

  • milbs @Milbs (@milbs) reported

    @Optus Yes I have. Via email. Because I don’t have any cell service. It was after 5pm Australian time so I don’t expect a response until tomorrow - day 8….

  • rmaka MAKA (@rmaka) reported

    @RobAllessandro @BoonBroAus I HAVNT ordered anything then I also get the old your internets being disconnected by Telstra I tell them I’m with Optus HANG UP they do real quick

  • RobWard13 Rob Ward AM (@RobWard13) reported

    @sunriseon7 Help please. This is day 8 of a nightmare. My 87 year mother in law is locked up in a nursing home who are desperate like us. The homes’ telephones have been out now since 24 January. Optus showed up yesterday for the first time . And blames Telstra

  • RobWard13 Rob Ward AM (@RobWard13) reported

    @Telstra please tell me this is a nightmare. My mother is locked up in a nursing home without Telephone coverage since 24 January. Optus just left and said it’s a Telstra problem. Urgent help needed. She is locked up and unable to communicate.

  • bazmorgan_ Baz (@bazmorgan_) reported

    we would qual if @Optus wasn’t such a **** company

  • conwaltweets Connor Wallace (@conwaltweets) reported

    Shout out to @itsbennett who told me, after almost a year working in the same god damn office and having telecommunication issues (thanks optus), that I could connect to wifi. 11/10, what a ledge.

  • GeorgeS33317599 George S (@GeorgeS33317599) reported

    @TerryJLynch @Optus Mine never been that fast… btw. 5G tower is down in brisbane about 5 days ago.

  • bazmorgan_ Baz (@bazmorgan_) reported

    Fix your **** @Optus so jack can play tourney with me ffs