Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/16/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MattiGroves Matthew Keith Groves (@MattiGroves) reported

    @Optus No call back offered by your tech. That would have been appropriate under the circumstances, right? How can your support team’s diagnostic and troubleshooting tools be down during their working hours when they need to provide support? This reeks of shambolic management.

  • naymles_wateva Naymles wateva (@naymles_wateva) reported

    @Optus Want new NBN connection but your store said to contact NBN. Your online Sales rep said (yesterday) he’ll call today. Been waiting an hour. And you don’t reply your DM. Is this how @Optus service is going to be like if I do get connected?

  • rambunctiousgo3 🕓💧RambunctiousGoat (@rambunctiousgo3) reported

    @Optus Cancelled my Optus service after you hired Corrupt Gladys.

  • JustINtime8522 JustINtime (@JustINtime8522) reported

    @AFL How about stop charging 60$ per ticket to watch Eagles play over at optus where more then 50% gets taken to support these vic clubs

  • jimmythedragon Jimmy 🇦🇺🇩🇪🇿🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jimmythedragon) reported

    @Optus I have been waiting for someone from your Chat Support to contact me since 10:30am this morning re: NBN issue. Please help. #optus

  • Smitzeh Dimz (@Smitzeh) reported

    @Inmaniac +1 for Superloop. Solid pricing and amazing service. Only downside is no 24/7 service but haven't needed it since leaving Optus 9 months ago. Even renewed promo pricing when the 6 month signup promo ended.

  • orampach Chakra💉💉😷 (@orampach) reported

    @Optus You are one of the poor service providers especially in #schofields ( Ruth, Landon and so on streets)

  • LittleDoddsy88 Doddsy🎯 (@LittleDoddsy88) reported

    @DeltaWGMI with a unregistered car and a optus bill it would be a big help 👍🤞

  • MattiGroves Matthew Keith Groves (@MattiGroves) reported

    @Optus I asked for and received a ‘call reference number’, (196469504), on being told there was no record of my previous 80 minute call to your ‘support’. That was 14 Feb, when I was finally told (75 min in) there was a known NBN outage at our address. NBN address check STILL says no!

  • JamesBingTheO James Bing (@JamesBingTheO) reported

    @acccgovau Is this a joke? I work in the space and rest assure prices haven’t come down and speeds haven’t increased. Worse, the like of Telstra & Optus have often moved to reduce speeds. Sorry, you’re talking to the wrong folks.