Optus

Optus Outage Report in Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/19/2026 01:50

March 19: Problems at Optus

Optus is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (35%)

    Internet (35%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (16%)

    E-mail (16%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • shirazshaz13 Shiraz Shaz 🌶 (@shirazshaz13) reported

    @moggylana @Optus Thanks Mog. Trouble is I'm afraid I have zero faith that that is all that has been exposed. I don't know why they still had my info let alone had it exposed like this so don't trust that its not worse

  • deanja110 DEANJA🇦🇺 (@deanja110) reported

    @Mbridget21 @Fiona06732795 Hmmm, now I wonder, what could possibly go wrong with that "Digital ID". 🤔🤔🤔given what we've seen with Optus during the past week, and then today Telstra, and just here in the Newcastle Hunter area, a disability service has had their data hacked during the past couple of days.

  • ShazHaitch 🕯💧Shaz H 💉💉💉💉 (@ShazHaitch) reported

    @shirazshaz13 @Optus "Dear customer"?! Doesn't sound like Optus is personally talking to those affected, as the Minister requested

  • CytokineSignal Andrew Brooks (@CytokineSignal) reported

    @SamStehbens @Optus I haven't been a customer with them for almost 2 years, but still some of my info was stolen. Apparently no drivers license info of mine though.

  • jtp065 JTP065 (@jtp065) reported

    @billshortenmp Maybe instead of dumping on Optus for so called poor handling of a serious and complex data hack, you could tell everyone just what an amazing job you are doing as Govt Services minister…..just remember they were victims of a crime.

  • RobbieGee15 RobbieGee (@RobbieGee15) reported

    @BoonBroAus No way. Service NSW got hacked, Optus got hacked now Telstragot hacked. No No No. oh and just to say, if energy is so scarce why choose digital I'd that needs a constant power source? They are treating us as if we are idiots

  • Bwp4444 Bradley Pool (@Bwp4444) reported

    @Mbridget21 The OPTUS hack only shows that we can't put our faith in online data. The digital ID is a terrible idea. Data's hackable so we go more data??? Then cashless, then demerit points based social credit system and then they control everything we do. This is a very bad idea.

  • Pinched DMetal (@Pinched) reported

    @Mbridget21 Could this by any stretch of the imagination have been a govt endorsed false flag incident, to trigger and push through extraordinary govt powers! Isn't Gladys involved with Optus at the moment also?

  • MaggieMacphers6 Maggie Macpherson 💞🇦🇺🇦🇺💞 (@MaggieMacphers6) reported

    @MadsMelbourne @Optus Collectively, have we ever had a more stupid government??

  • CRABZ_AUS CRABZ (@CRABZ_AUS) reported

    Anyone on @Optus have no reception just emergency calls only? Been like this for 3hrs now