Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/19/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 80sbabeeAngel Meg 🕇 (@80sbabeeAngel) reported

    Well I tried to call which is hard since mum & I don't have a mobile plus I'm not up there to help trouble shoot. Well then I asked if they could at least check if her area is down and then he went to, and hung up Oh my Lord. Mum needs to switch over to Telstra Optus sucks

  • PJS_84 Paula Steele (@PJS_84) reported

    Lost power. But then it came back on. But now no wifi, which doesn't seem so bad but since I no longer get reception in my apartment it's **** @optus

  • PositiveStuffAu Michelle Pavey (@PositiveStuffAu) reported

    @DBauze @Telstra @Optus Been there. Customer service was awesome but phone reception was pretty crappy.

  • Alpaca_Capital Alpaca Capital (@Alpaca_Capital) reported

    @7amahanti @OwenRask Rough. Very rough. Hopefully the 5G rollout gets you covered. Think Optus is $90/mo for their home service with speeds of +300Mb/s. Would be a win for a lot of people! 5G is the priority for Telstra and Optus, so hopefully their coverage rapidly improves.

  • Alpaca_Capital Alpaca Capital (@Alpaca_Capital) reported

    @7amahanti How do you not have 100Mb/s in Sydney via NBN, or access to Optus’ 5G home network? Both materially less expensive. On a setup and ongoing basis…

  • PuttyMcK Fiona (@PuttyMcK) reported

    Worst tattoos on anyone I've ever seen on Optus Oval right now.

  • yaleman43381258 James Hodgkinson (@yaleman43381258) reported

    @Optus Your support staff can't/wont transfer services onto two new iPhones with eSIMs (from working iPhones with the same) because provisioning isn't working, according to our attempts to solve it through chat and multiple phone calls.

  • mattlongtweets Matt Long (@mattlongtweets) reported

    Hi @Optus , I cannot log into my optus sport account and the reset password function doesn't seem to be working. I'm not in Australia currently if that makes a difference, can you help me?

  • VSBassoon hemorrhoids man (@VSBassoon) reported

    This week has taught me that using the same company for home internet and mobile internet was a mistake. Wifi goes down because Optus is cooked and I can't even hotspot off my phone because that's also with Optus and is also down.

  • Me_JinPing_CCN Thorn In Bureaucrats *** (@Me_JinPing_CCN) reported

    Hey, is anyone else having trouble with the "MY OPTUS" app?