Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/10/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • isurealfor Khassib Moonman (@isurealfor) reported

    @Optus my internet has been down for the past 12 hours have been unable to use Foxtel and Netflix, tried to use my mobile data to cope and went over the 2gig limit in less than 8 hours. Any idea when the internet issue will be resolved or at least some clarity as to whats occured

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus why has my Internet suddenly cut out with no warning I am in Baulkham Hills 2153 ?

  • Authurious85 Benjamin Willows (@Authurious85) reported

    @Optus Now up to day 3 of the NBN phone and net being down between 9:30 am and 5:30 pm. Do you have repair work going on for the 4114 post code?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉 (@redruby17) reported

    @crumpetscalling @Optus yes, it's quite annoying thinking the issue was on my end for about an hour while speaking with the app person

  • HermannVespa Hermann (@HermannVespa) reported

    @Telstra @Telstra I had to drive to another suburb to write this tweet. I just moved my home broadband to Telstra 5g and my mobile from Optus. Clearly that was a terrible decision.

  • LukeMor81985058 Luke Morris (@LukeMor81985058) reported

    @Optus MY COMPLAINT 100843288 REMAINS UNRESOLVED AND THE SERVICE IS AM RECEIVING IS INSULTING AND PATHETIC

  • isurealfor Khassib Moonman (@isurealfor) reported

    @Optus Still waiting for some sort is solution to this problem, their is no clarity after 2 days my mobile data is over the limit and hasn't even been refunded, and still no reason for the connection issue...

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus I’ve just direct messaged you .But I will now lose a whole day of paid work because I can’t login Into my work app to clock on because my phone Is though Optus at I have no reception on there either .

  • Optus Optus (@Optus) reported

    @Vurtuew Oh no! Have you tried troubleshooting yet? Give those a shot and see how you go. If you still needed a hand after this, have a chat to our 24/7 Support teams on the Optus App. From there, we will run some checks and follow up with you -Quade

  • RaidenGaming12 Raiden or some **** (@RaidenGaming12) reported

    CANCEL OPTUS SPONSORSHIP. We Stan IInet now