Optus Outage in Cairns, State of Queensland

@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

@Optus You CANNOT actually address this. All you are going to do is send me the email I've already had sent so very many times over so very many years. This does NOT address the cause of the problem. Apparently nothing addresses the cause of the problem.

@nviolets49 @normboy562 @RonniSalt Gladys is at Optus and a friend who is with them has had huge problems with them while overseas ....He will be dispensing with them when he's back.

@Optus Oh for crying out loud. I've already DONE THIS. And you keep reversing it. Randomly. Roughly once or twice a year. This is an Optus problem. Not a me problem.

@Optus Hey Optus, seems I was finally connected to someone to ‘help’ overnight, but in the meantime my issue had resolved. However today on 2 occasions I had agents connected that haven’t responded to further requests. You have a systematic customer service issue and I’m porting!

@FStempien @CamReddin Still amazes me how Optus would risk hiring someone with a potential corruption finding against them outstanding Will become a case study in poor corporate governance

Congratulations @Optus . After taking YEARS and so very many requests you updated my email address. And now my email address is not verified. Awesome. It's been my email address for over a decade. If you want to get paid, fix it.

@maxrushden @StanSportFC Premier League on @OptusSport costs nothing as an Optus NBN customer. Stan want an extra $10 on top of $20 I already pay to watch Ronaldo step-over clips?

@Optus I don’t know what sort of “experiment” you are running down there at the towers, this is so frustrating since you guys are the only provider I can get internet from. At least give us an explanation, or a fixed ETA of your so called “planned work”

@Telstra I have no ph.service after the 3g was turned off I do with Optus

@Optus My landline is not working - permanently engaged - is there an outage in Zillmere,Qld