Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/26/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryBarnes5 Terry Barnes (@TerryBarnes5) reported

    Morning grump. Beware of @Optus as your telco provider. They will hassle and restrict you for an outstanding bill of $1 as much as for $1,000. If only their indifferent service was as zealous as their bill chasing.

  • chocca3 Clint 🐯🖤💛🏆💙❤️🦈 (@chocca3) reported

    @_Stacey_Lee_ @Chardy53102203 Well considering they had never sung that song before to celebrate victory and then were in the middle of Optus stadium singing after they had beaten the team that had been singing it after victory’s shows no class #Optics #StayHumbleDees

  • Beltzaser ßên þrïn§loö (@Beltzaser) reported

    @Optus So who should I send the invoice to for lost productivity due to constant disconnections today? This is getting beyond stupid. One text to say there is an outage, 5 minutes another saying there is an issue.

  • 1_peter_3v15 rowanmusic (@1_peter_3v15) reported

    @steelite @Optus Yeah I have same issues even their tec support are not much help and only suggest lame stuff like restart it.

  • ICBubbleGum 💧IronChefBubbleGum (@ICBubbleGum) reported

    @carmelmccallum Make your life easy and ditch your Optus account, regardless of their odd decision to employ a fallen Premier whose ICAC investigation is still open. Their customer service is appalling. Twice I had to escalate disputes before resolution. Way too unresponsive.

  • send2mc Michael Cook (@send2mc) reported

    @sensiblecentre_ I'm not sure I agree. Let's see what happens to whichever of them lose this upcoming election. Gladys Berejiklian didn't do too bad getting picked up by Optus.

  • jaded61 Stevo (@jaded61) reported

    @Sandgropper2 @JulianHillMP Gladys went to Optus...these Libs maintain an unreal secret network by pulling strings n doin deals while in power, which then gets them great jobs after they leave govt

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @Optus @Dave_Oakden I am still having big mms delays when sending from Optus to another carrier. I have a case manager. Issue not resolved in 10 days. Was told tower upgrade in area, so went to another suburb to test and still massive MMS delays. Proves it's a network issue.

  • ClareLittleInn Clare 'Mack' McCallum (@ClareLittleInn) reported

    @carmelmccallum I am… first and foremost for their awful service within the inner city!!! @Optus

  • knaggsy097 Trev UTID 🔰🇾🇪 (@knaggsy097) reported

    @theredevils1878 Optus 1 not bad either