Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/09/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • poeticandvague Lucy (@poeticandvague) reported

    Idk why Optus has the audacity to send me a phone bill when I can't even use my network Never been more thankful my home internet is with another service provider

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus I am going to Telstra and am telling everyone I know never to use Optus

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus 1.each time I ask for help I’m frustrated as you either cannot understand what I am saying or you are deliberately trying not to help me. 2. I have to explain myself over and over again and have spoken to at least 10-15 different people.

  • mikekreuzer Mike Kreuzer (@mikekreuzer) reported

    Finally got around to setting up a pi-hole. Been meaning to do that for years. Need to set the dns on every device because of this piece of crap locked down Optus piece of crap router. (Might replace that in the NY. Piece of crap.) But woo hoo — ads be gone.

  • zakmelb 🌟Mr.Opinion🌟 (@zakmelb) reported

    @Optus Sarah. I have tried yout automated "chat" service with no help. I need to speak to someone now? Can you help? Otherwise what is the beat time ro call in the morning for hepp on this issue and my transfer to telstra. 30 yrs of relationship down the drain....

  • mjgal Melanie Usher (@mjgal) reported

    When your @optus internet is so bad and you can’t watch streaming … you resort to physical media #DVDFTW

  • arose62 AndrewR (@arose62) reported

    @Optus we've had the buffering looping on the TV for over 5 minutes now! Are you SURE that your network monitoring is showing NOTHING problematic in Charmhaven? Seriously? Truthfully?

  • ChristinaSempl1 Modern Life (@ChristinaSempl1) reported

    @Optus hi there, I’ve been having issues with optus sport Chromecasting for a couple of weeks now when watching the EPL. Buffering every 3 seconds and then dropping out after 1-2 minutes of this. Any suggestions? Chromecast works well for other program like Kayo...thanks.

  • whisperfist C. Aleph (@whisperfist) reported

    At least this time @Optus network status page shows there is scheduled maintenance for the next 5 days, presumable for hours at a time. Advance notice would have been appreciated. And the web page is still crap.

  • f0r3v3ran00b S (@f0r3v3ran00b) reported

    @Optus why don’t you allow people to cancel their home 5G service via desktop, desktop chat, mobile chat or self-service on any channel? It causes so much friction when you require them to call a number!!! This is a terrible customer service/experience!