Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/06/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew_the_pom Andrew (@andrew_the_pom) reported

    @sirgunner1886 @Optus and if they still haven't sent out information to customers directly that's a huge issue. They admitted they've known since Wednesday. It's Friday now and some people would still be unaware. If it wasn't for a random tweet I saw I still wouldn't know & that is messed up.

  • djmarkhamact David Markham (@djmarkhamact) reported

    @R_Chirgwin It’s reality though, isn’t it? If, as already shown, Optus can’t protect us poor customers, we’ve got to do what we can.

  • Ms_TM Miss Teschmacher 💙💛💙💛 (@Ms_TM) reported

    @Optus is this current customers only affected by data breach or also those if us that cancelled >5 years ago because poor service? #fail

  • just_blooming Blooming Rose (@just_blooming) reported

    @stuontheloo @HansOrph That sucks Stuart... I *was* with Optus a while ago - how far back do think the breach went?

  • planet1978 Masi Hambulo (@planet1978) reported

    @Optus @RunnerSA18 Time to ‘Opt-out’ of Optus and go somewhere else. They’re now too big for their shorts and have let everyone down.

  • IAndolfatto ivan andolfatto (@IAndolfatto) reported

    @3AW693 Bloody optus notified me that my bill was due soon! Customer service

  • AndyLevees Andy (@AndyLevees) reported

    @Optus massive data breach, no direct communication to customers, increased prices to customers, increased price of Optus Sport, no increased network capability to speak of - but you need “Team Australia” to help you in this crisis 🫠

  • SayerBrian Brian Sayer (@SayerBrian) reported

    @ianbfarquhar DOB is the means by which most sites verify who you are online/by phone. e.g, as I started typing this, a message came from my doctor to sign in with my DOB. When checking banks/phones/service providers DOB is wanted. Doesn’t answer why optus would have P/P or D/L though.

  • andrew_the_pom Andrew (@andrew_the_pom) reported

    @sirgunner1886 @Optus They don't have to let each person know individually what was taken for them, but they should absolutely have said, "we have experienced a breach, further details to follow. Please monitor your accounts" or something like that. The silence is the worst part.

  • KmanKrautzman Kman Krautzman (@KmanKrautzman) reported

    @Optus @RunnerSA18 If my data was stolen, it is already too late to "mitigate" potential security and fraud issues for me. Your lack of fixing a very basic security API issue will result in a massive CLASS ACTION suit. 24hours later and not a single notification from OPTUS about this. But iPHONE14