Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/29/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlcatraZxo ALCATRAZxo (@AlcatraZxo) reported

    @Optus Are outright piss poor when it comes to outright service and their customer service team. Imagine being promised waved exit fees, written within the contract... just to be charged the full amount and the new bill. Beyond poor - CYA NEXT MONTH. Ay yo @amaysimAU im joining.

  • ShitFuckery1 ShitFuckery (@ShitFuckery1) reported

    @CarlitosZagal We'll post a clip of some goon they got to talk about it (all pre-prepared), hilarious how they try to #spin it. THis is a commercial issue and we should be slapping the likes of #Optus & #Medibank with MASSIVE eye-watering, *******-shrinking fines.

  • Optus Optus (@Optus) reported

    @LoFlyt Hi there, Not good to hear about this confusion with your recent Optus order. So I can get a better understanding and be able to help, please send us a DM as we are a 24/7 operating team ready to help. - Medina

  • HarryCook Harry Cook (@HarryCook) reported

    @Optus need help cancelling my phone plan asap.

  • PostingGeneral real halo lore facts (@PostingGeneral) reported

    god damn wireless internet dog **** optus 5g haven't moved the modem and snr dropped from 19 db to 4 db over the course of the day and after a reboot it's back up to 16 and from what I can ascertain it wasn't connecting to another cell??? **** this ****

  • nkav nkav (@nkav) reported

    @Jeremy_Kirk @Optus @medibank taking over IT infra after an incident is shutting the gate after the horse has bolted, businesses need support & guidance before a major incident occurs.

  • SiIverwolf Silverwolf 💙💛 (@SiIverwolf) reported

    @Jeremy_Kirk @Optus @medibank So basically every reply in here has clearly not actually read what was said. It is outraging just about the ASD having the authority to step in and take charge of a Cyber Incident response by a company if the Incident is deemed to be a national security risk. /1

  • AussieCode Aussie Broadband Coupon Code (@AussieCode) reported

    Optus warns NBN Co's push for 100Mbps may backfire with mass downgrades as users choose lower speeds or pay more. Telcos support 100Mbps as default, but criticize NBN Co's approach to force migration for simpler pricing.

  • old_spud OldBlindSpudFarmer (@old_spud) reported

    @Optus Send this info to your tech support team!

  • hugobrown Hugo (@hugobrown) reported

    @Optus not again!!!! Why is there no network in 2223, its says 4G signal then says no internet acces, I cant even sign into app let alone check network faults