Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/25/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TracyBsays Tracy (@TracyBsays) reported

    @Optus Thank you but I’m actually with @amaysim, I just know they use the Optus network which is why I asked both

  • jaycee53195200 jay cee (@jaycee53195200) reported

    @lauralovesPWD Hey @lauralovesPWD how is the Optus NBN down your way?? On top of the hill is pure rubbish

  • Mountaingoat55 Glenn Holmes (@Mountaingoat55) reported

    @EmergencyBK I just found out you can re boot your phone by holding the button down. The nice lady at Optus told me and did not laugh.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • pamelaruth27 Pamela Dempster (@pamelaruth27) reported

    @Optus WORST SERVICE EVER. WOULD NEVER RECOMMEND OPTUS. DREADFUL SERVICE. NO HELP AFTER 5 PM FOR TECHNICAL PROBLEMS.

  • Phil951064631 Phil (@Phil951064631) reported

    @Optus 24 March I closed my account, I was then charged incorrectly (which was refunded). Despite logging a complaint 2 April I have been incorrectly been charged again, can someone please help me resolve this?

  • bazmorgan_ Baz (@bazmorgan_) reported

    Explain @Optus why I haven’t had service for 40+ hours absolutely ridiculous

  • marieangelewis MAL (@marieangelewis) reported

    @EdKent77 @Optus Good grief! How unfair and rude! Go get them to do the right thing by your mum!!

  • plastictree123 Ben Warren (@plastictree123) reported

    @Optus NBN is now entering the 4th day of being down - a n outage is noted on your website but not on the NBN website. Can you please confirm if it's being worked on?

  • pamelaruth27 Pamela Dempster (@pamelaruth27) reported

    @Optus came home from work and home internet not working. THIS IS HOPELESS AND UNACCEPTABLE- WHY WHY WHY?????