Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/15/2026 22:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • OffBeatMammal Offbԑatmammal 🇦🇺😷💉💉 (@OffBeatMammal) reported

    @Telstra mobile coverage in and around Dorset Sq, Boronia VIC has been terrible for a couple of months now. Any eta on a fix or would you suggest switching to Optus? Really can't be bothered to spend another hour on the phone for platitudes and hand waving

  • RobWard13 Rob Ward AM (@RobWard13) reported

    @Telstra 31-01-2022 20:22:13 AEDT - Munish Seenappa (Additional comments) Greetings from Optus Enterprise Service Desk, As per the discussion over the call, as mentioned network team are coordinating with telstra.Will notify once we receive further updates.Did you know that you can check

  • adam_turner Adam Turner (@adam_turner) reported

    @dobes @alexkidman LOL, the move to Optus is why I didn't consider Aussie when changing mobile telcos, even though I'm very happy as an Aussie NBN customer

  • rmaka MAKA (@rmaka) reported

    @RobAllessandro @BoonBroAus I HAVNT ordered anything then I also get the old your internets being disconnected by Telstra I tell them I’m with Optus HANG UP they do real quick

  • mikemoran19 Mick ⚠™ (@mikemoran19) reported

    @Optus your message service sux so bad it's unbelievable. #liftyourgame

  • samdanjac Dan Leinad (@samdanjac) reported

    Hey @Optus please fix my nbn Cant work from home Springvale vic

  • GeorgeS33317599 George S (@GeorgeS33317599) reported

    @TerryJLynch @Optus Mine never been that fast… btw. 5G tower is down in brisbane about 5 days ago.

  • danielburrowes Daniel B (@danielburrowes) reported

    @BelongAU For two weeks (that I know of) now I haven’t been able to receive calls on my mobile (could be longer I only was made aware of it recently). Logged a Support Ticket. Almost a week later still no update from the support team. Should I go back to @Optus? Thoughts?

  • maddyrrose Maddy (@maddyrrose) reported

    @Optus my phone is being terrible today , toowoomba Qld , any ideas?

  • glenncogar glenncogar (@glenncogar) reported

    @Optus @networkoutage seems to be an issue with Optus connection to internet in Port Macquarie at the moment Tue 1 Feb at 12.30 pm