Optus Outage Report in Cairns, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (38%)

2. 

   Phone (29%)

3. 

   E-mail (15%)

4. 

   Wi-fi (10%)

5. 

   Total Blackout (7%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 4 minutes ago from Cairns, State of Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• Granville #AussieResister (@Granville4879) reported 12 minutes ago from Cairns, State of Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• I Am Lloyd W (@I_Am_Lloyd_W) reported 14 minutes ago from Cairns, State of Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• Granville#AussieResister (@Granville4879) reported 22 minutes ago from Cairns, State of Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Funwin (@mrfunwin) reported 5 minutes ago

  @Telstra your phone support taking literally hours to do simple tasks must cost you a fortune. Upgrade an internet plan 2.5hrs… really? Get an nbn technician to repair a broken like 45min, no result. @Optus I can change my plan and be off the phone in 6min.

• HYE PRIDE (@thelifeofhye) reported 7 minutes ago

  Hey @Optus what's going on with the service in Collaroy ??

• Sohi (@sohiafc9) reported 14 minutes ago

  @Optus why is there a mobile data outage near Chermside area without any maintenance notifications? This is constant every few days. You guys are literally getting worse #optus #optusoutage

• Sargeant D (@SargeantDee) reported 17 minutes ago

  @amaysimAU is there a problem? A problem with optus? @Optus no service

• Su Dharmapala (@SuDharmapala) reported 18 minutes ago

  @Optus You are 🤬 of the worst sort. You billed me for services you never provided and then took my account into arrears and have put a fraudulent notice against my account so I can't be approved for a car loan. You NEVER provided the services.

• Jason Haines (@jghaines) reported 18 minutes ago

  @Optus I tried that and was connected to an idiot support person who said it wasn’t a bug with the Optus app and that I should raise it with Apple.

• Pawpatart (@chaunicey) reported 23 minutes ago

  @Optus Can't wait to give you ***** a ******* 0 for your customer service, you're a ******* joke.

• Trent Randel (@trandel) reported 23 minutes ago

  @BrowntownBrew @AlboMP That isn't supported for Turnbull who tried to fix the mess with band-aides. The purchase of the old optus cable was one of the most ridiculous solutions I'd ever heard.

• Kurisu (@kurisubrooks) reported 23 minutes ago

  @Optus Yeah, 7th outage in the past 2 days… convenient of you to switch the site to “maintenance” yesterday at 10am after my dozen reports through the website so you have a fallback reason lol

• 😌Minta (@MintaReturns) reported 25 minutes ago

  So i think the internet is back However, Optus truly is a terrible provider, the internet was down for.. 10 hours?