Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/30/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Walt_was_here Mort (@Walt_was_here) reported

    Just got off the phone with @optus spewing some crap about you don’t sign a contract for your plan just your device so the can do whatever the hell they want. In the close to 20 years I’ve had a phone contract never had the price increase during the term. Back to @VodafoneAU i go

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @AndyLevees @lavosaurus @Optus You're on a device repayment plan of 12/24/36 months - which is separate to your plan, and not changing. Your plan is month to month; you can move up or down plans as you like, or leave without penalty or fees. And the telco can give 30 days notice of any changes.

  • LaurenThemself Lauren (@LaurenThemself) reported

    I just got an email from @Optus telling me they're upping the price of my phone plan and then listing five ways they can help me save money, none of which apply to me. They could help me save money by... not upping the price of my phone plan, maybe?

  • billythedoge2 billythedoge (@billythedoge2) reported

    Hi @Optus I’m experiencing an issue with you being a **** and increasing my bill by $4 a month. Despite being in a contract, and despite you already removing Optus Sport as a complimentary service. Absolute grubs and I hope your customers walk like I do. #neveragain

  • Dalwinderperth Dalwinder Singh ਦਲਵਿੰਦਰ ਸਿੰਘ (@Dalwinderperth) reported

    So @optus decides to increase price on Fixed plans, How about fixing Network issues first? #OptusDown

  • amerasuu Amerasuu (@amerasuu) reported

    @LaurenThemself @Optus My partner is really upset with his service, it's gone up in price & also he has no coverage at home half the time, because they're constantly doing "upgrades". I left them after they screwed up my name change and were useless about it.

  • just_danieln Daniel Nigro (@just_danieln) reported

    So with the revised @Optus plan for @OptusSport no longer being free. How does a business change customer contracts , but the customer can't change theirs? I was made an bonus free offer and signed for it now it's changed🤔

  • Oli_n9 Oli (@Oli_n9) reported

    @airsignangel888 Catch connect. I'm on $89 every 3 months. Never worry about data (but I don't watch that many videos outside of home) It runs on the Optus or Telstra network so it works fine.

  • mudgeebloke Heath (@mudgeebloke) reported

    @lauralovesPWD Just change to telstra....I tried optus but telstra is hands down better. They are the lesser of 2 evils...

  • meganjherbert Megan Herbert (@meganjherbert) reported

    Anyone else have zero luck getting onto @Optus for tech support, regardless of how you try to contact them?