Optus Outage Report in Cairns, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mikes Recovering
(@mikes_recovery) reported
How is it in 2021 in a Western Sydney shopping centre/mall that I lose all service from both the major 2 telcos? (Telstra & Optus) Also how & why does the centre not have free wi-fi without a Facebook login? 🤬 Never again! Only there so Mr 12 (yesterday) can get his vaccine.
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R7 Ollie
(@OllieYeMate) reported
@mania_fn @optus I having trouble with my internet
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Simon
(@sdoc23) reported
I like McGowan, a Premier willing to put public health first. No one should sit in the Perth sun for 7 hours at Optus stadium, just terrible sun safety.
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Peter Principas
(@PeterPrincipas) reported
@Optus my phone is being invaded every 10 minutes or so and I have engaged the protections under iOS 15 as well as open VPN. I ask that you intervene on my line at my request and see who is breaking into my service as I think it is the Australian government
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retards cord
(@retardscord) reported
.@Optus why is my **** so bad, fix it
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Depressed one
(@Paul40431539) reported
@Optus @suhashimmareddy Your chat support today is absolutely atrocious 😡😡 waste an hour of my time trying to seek a 1 day extension on my bill 🙄🙄why is this damn option taken away overnight from my account? Your apps rubbish!! Thanks for wasting an hour of my life
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Suhash reddy
(@suhashimmareddy) reported
@Paul40431539 @Optus I'm sure if you can chat with the correct department it can be resolved with in minutes. Please try contacting the support again.
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Valerie Therese ☕️ 🍪
(@ValerieTherese1) reported
@kbrspace This is BS!! I've been 7 days without any @Optus NBN!! Contacted at least 15 people, and you still can't provide me with an answer or a solution!! Technician that was scheduled today DID NOT COME! Nobody can give me an answer.
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Bjorn Makein
(@bjornmakein) reported
@Optus I have had my call accidentally hung up on 4 occasions when trying to resolve a technical issue with a new Optus product. Not the service I would hope for and certainly not what I had planned for my afternoon.
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DennisMWilliams
(@LocalNews4051) reported
Not happy @Optus outage and no warning … and this is to go on for weeks !!! You are kidding!