Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 18 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 30 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 31 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Granville #AussieResister (@Granville4879) reported 43 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ancient Tiger (@TigerAncient) reported 3 minutes ago

  @TonyShepherd4 As the shadow minister for emergency communications it is great she tested the system. It was supposed to switch to another network (e.g. Telstra to Optus) in case of an outage of one of them. That didn't occur and she found a fault there. I expect my elected parliamentarians to test the systems they have a portfolio of. By the way, as soon as Teltra asked her not to test it again, she stopped. Good try there, though, but again, you landed well short of common sense.

• 
  Arkers (@Thelandofark) reported 5 minutes ago

  @matt_barrie @van00sa And Optus went down right after Albanese visited Beijing in July last year.

• 
  naymmm (@Naymmm_) reported 5 minutes ago

  @ARTCvan @stupidtechtakes talking about that one big optus outage I know abt gov killing volte incompatible phones

• 
  TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported 6 minutes ago

  You will hear this more and more... Australia needs another mobile network operator, this will head into a colesworth situation and everyone will suffer.... Wholesaling isn't an option anymore because Telstra and Optus game the system Mark my words, Telop

• 
  Cameron Holt (@Strikerminime) reported 7 minutes ago

  @Optus are the worst telco on the planet. You’d think that after over 30 years of loyalty they’d be willing to negotiate a compromise and maybe even a little leniency to someone in financial hardship, but no. They don’t care. It’s all about the money. Stay away from @Optus

• 
  V (@VDejan0000) reported 8 minutes ago

  @NoticerNews Same reason for the recent Optus outage. This woke CEO & Labor government needs to swing.

• 
  ARTCvan 🍉 (@ARTCvan) reported 10 minutes ago

  @Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason

• 
  eddy (@multithreddy) reported 15 minutes ago

  @oscarcsims @haydenmalc maybe it'll happen soon since outsourcing RAN management to cheaper vendors is all the rage in the telecom space right now (Spark just outsourced to Nokia, who was the vendor who was partially responsible for the last Optus 000 outage)

• 
  ▪️▫️DAVID▪️▫️ (@turtlemagpies) reported 16 minutes ago

  @Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage

• 
  daytona (@daytona7th) reported 17 minutes ago

  @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.