Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/05/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 1963amh Andrea (@1963amh) reported

    @DrKate_Miller @Optus I got the email, here’s hoping I don’t have any issues, thanks Optus

  • rgesthuizen Roland Gesthuizen (@rgesthuizen) reported

    @clarkes @JustJul77588855 ****** .. if Optus cannot get it right (shudder). I had had some trouble encouraging friends to take the time and trouble to use a password manager and generate random ones for each and every site they have ever used .. sadly, not enough do.

  • civilengineer civilengineer (@civilengineer) reported

    @StevenGeorgant1 Maybe they can legally hold some of the past customers' data for a period... whether that is unlimited is the real question. As a single Optus customer it seems that the company is giving us all the mushroom treatment and wishing that their problem will magically go away.

  • littlesteve Steve (@littlesteve) reported

    @sortius The only problem I have is the breach goes back to 2017, which will cover a lot of past customers who are no longer with Optus. :/

  • robee_f Robert Fleming (@robee_f) reported

    @sassycarrie They do this to inconvenience you. They expect you won't bother going to an Optus store to cancel because it involves effort. Keeping customers involved banking on customers being lazy, not loyalty.

  • margare05106690 Margaret (@margare05106690) reported

    @lesstenny @Optus Get stuffed @Optus! I have never had a contract with you .. & I never will! 🚫

  • sutherlandndr Nigel Sutherland (@sutherlandndr) reported

    @Optus @RunnerSA18 Why do you still have my personal data? I haven't been a customer for years!

  • vanshots ¿uɐʌ (@vanshots) reported

    yeah cool nice one @optus I haven’t been a customer for two years and yet you still had my information and let it be stolen, what ******** is that about? Why are you storing former customers information?

  • MattBan69359094 Comanche (@MattBan69359094) reported

    @lesstenny @Optus Why don’t you track down the scammers?

  • SB_Recruitment Scott Brown (@SB_Recruitment) reported

    Terrible customer service, consistent delays in doing rudimentary jobs, yet not a moment's delay if bills are a fraction late in payment and now a breach of our data due to a stupid test program gone live. @Optus really are the worst telco provider in this country.