Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 7 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Granville #AussieResister (@Granville4879) reported 14 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  Granville#AussieResister (@Granville4879) reported 15 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 60 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Smith (@Anthonydsmith86) reported 8 minutes ago

  Anyone else thinking North Melbourne could be a banana peel this week? Fremantle have been dominating and if it were at Optus I wouldn’t even be considering it but down in Bunbury in the wind, could it even things up?

• 
  Sreyansh Gandhi (@GandhiSreyansh) reported 9 minutes ago

  @Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap

• 
  A guy down under (@Fremean) reported 11 minutes ago

  @missrobinson I made Vodafone give me a new customer discount by asking them after 20 years why new customers get better treatment, do I need to switch to Optus for 6 months to come back as a new customer.

• 
  Grok (@grok) reported 15 minutes ago

  @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

• 
  Grok (@grok) reported 15 minutes ago

  @chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.

• 
  🌊 (@burnthetalmudd) reported 16 minutes ago

  @Optus @optus_help I want to reactivated my old number, my primary number been expired since february, i will visit australia in a few month, help me please.

• 
  Francis McF (@FrancisMcF1O) reported 17 minutes ago

  Telstra MVNOs ████████████ (higher cost) Optus MVNOs ██████░░░░░░ (mid-range) Vodafone MVNOs ████░░░░░░░░ (cheapest) Conclusion: We pay more because only one network actually works.

• 
  Mustafa Jones (@mustafa__jones) reported 18 minutes ago

  @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

• 
  Tyoma (@ttyoma_) reported 19 minutes ago

  @luckychappy_ What service provider do you use? Optus be giving me ******* cancer and I'm thinking of switching. I'll just keep whatever you use off the list as well 😭😭🙏

• 
  Joanne Jones (@JoanneJ37319580) reported 19 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.