Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 28 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  Granville #AussieResister (@Granville4879) reported 39 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 45 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 53 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike (@Mike85052500) reported 25 seconds ago

  @nostalgiafkninc Clearly an Optus customer

• 
  Dave (@Dave87990998) reported 2 minutes ago

  If 80% of the games this season was not in optus freo will not be in no1. Taday game is ****.u might ne a minor premier but not a premiership winner in this form.Always winning 2nd half this will not work in finals lets wait and watch @freodockers

• 
  Joseph (@josephinvesting) reported 3 minutes ago

  In what they claim is a world first, $NOK and Optus used a robot dog to measure mobile coverage and design 6G networks. They also conducted a 6 GHz spectrum trial, in which a user could download a 2 hour HD movie in just a few seconds, or support over 140 simultaneous 4k video streams.

• 
  tonyOnOn (@tonyward116) reported 4 minutes ago

  @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 4 minutes ago

  @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

• 
  Heidi (@HBoo71) reported 6 minutes ago

  @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

• 
  Stuart (@Stewie8t) reported 8 minutes ago

  @JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 8 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Geoff (@GeoffPAus) reported 10 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  Jason Anders (@Jet_Anders) reported 11 minutes ago

  @Optus @OptusNewsRoom @Optus I also have been experiencing problems with apps loading despite having 4G.