Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/03/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • charbelissa_ Charbel (@charbelissa_) reported

    @Optus I don’t know what scheduled maintenance you are doing in my area. But my wifi has been non existent for 3 days. Sort your **** out

  • sandy77807472 Manny (@sandy77807472) reported

    @Optus Sent me the form again to fill up,the link is not working, they are having problem verifying me, no one called, even after leaving my phone number. @Singtel @SingtelSupport please look into the matter, Thanks.

  • GDFMAN1 🔴🟡GDFMAN🟡🔴 (@GDFMAN1) reported

    @Optus @optus .. this is dog **** service been talking to mercy Kavita Afril jan Vikrant last 9 hrs GOING NO WHERE.. You helpdesk - NBN service - is the worse in Australia .. my cellphone plan and service been good since i been in aussie but ur NBN internet home serice is DOG ****..

  • Adam_Goldman Adam (@Adam_Goldman) reported

    Trying to get through to @Optus who have cut service to my kids phone. On hold 20 min, on their app, Twitter DM. Nothing on any of them

  • vinkarno gerry (@vinkarno) reported

    Even after getting my booster shot I have had internet issues. What's going on @Optus. My 5G chip isnt working

  • dingodogg dingo (@dingodogg) reported

    @AndyMaherDFA @Optus NBN down

  • Adam_Goldman Adam (@Adam_Goldman) reported

    @ALDIMobileAU are you able to help with reversing a number that has been ported over to Optus ?

  • GDFMAN1 🔴🟡GDFMAN🟡🔴 (@GDFMAN1) reported

    @Optus @iiNet @tpg Read what I said....... and this is why optus customers service is crap.... read... I have given u a reference number look it up.. some 1 from nbn is coming out Wednesday

  • mrsjenheaney Jen Heaney (@mrsjenheaney) reported

    @Optus so for the 3rd time this week our internet is down again in 2173.

  • KrisMuree Kishore K Kumar (@KrisMuree) reported

    @Optus I’m still trying to find solution and support team happy to cancel the connection I’m not sure what is happening