Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/27/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @katvic8080 @Optus It really has been a horrible experience. I chat about something and my questions are completely ignored

  • troyhunt Troy Hunt (@troyhunt) reported

    @TfatnownaF @Optus @medibank Slow? Based on what timelines? AFAIK, it’s been very prompt.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @katvic8080 @Optus Yep- I'm going there next. I hate how I've been treated like an idiot

  • troyhunt Troy Hunt (@troyhunt) reported

    @ceagles40nil @Optus Because decryption. All the data you’re referring to needs to be retrieved in the clear at some time, so now you have both a key management problem and the remaining necessity to show the data in clear text.

  • katvic8080 Kat Louise (@katvic8080) reported

    @redruby17 @Optus It is the worst thing they could possibly do right now, I don't blame you for taking your business elsewhere

  • Carol105Baker Carol Baker (@Carol105Baker) reported

    @PatriceCoz @Havenaar64 Great point. I haven’t been hacked in Optus and not in Medibank. Saw some fearful sheep terrified on the news. Lol Why would we trust this stuff. we should never ever trust or abide a digital system. Even writing it hurts. It’s just bigger, more corruptible and more hackable

  • rick_rampal ✳✳✳❇Rick Rampal Senior Citizen! Dharug Country. (@rick_rampal) reported

    @stu6162 @redruby17 @Optus Yup. I use Aldi Sim, pay $15/mth, great speed in Metropolitan area and good enough in the country, they use part of the Telstra 4G/3G network, good speed, I'm near Penrith and receive around 120 Mbps. Not bad at all.

  • mandurahmum jane (@mandurahmum) reported

    @Optus I just phoned tech support for an unlock code, the guy on the phone does not understand plain English and transferred me to wrong dept. They told me to phone tech support back. Talk about incompetence. Ffs improve your services

  • KylieSWine Kylie 🌏🌿🦘❤ (@KylieSWine) reported

    @redruby17 @Optus Wow, awful treatment! I'm so sorry you had to go through this. 😔 I'm up after November, I still never received any apology from them and I was told to simply wait and see what happens. 😡

  • DrR_Wortley Dr Robert Wortley (@DrR_Wortley) reported

    If your an Optus prepaid customer Optus are currently allowing you to unlock your device from the Optus Network at no charge allowing you to use any sim card. To do this simply text menu to 9999 and follow the prompts.