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Optus

Optus outages and service status in Cairns, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Optus

Optus is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    πŸ’‰πŸ’‰πŸ’‰ Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hipstergeddon
    Hipstergeddon (@hipstergeddon) reported

    Telstra is Down. Had to switch to the backup Optus sim. Yuk.

  • AICyberHome
    ColinRenouf (@AICyberHome) reported

    @nswpolice A question. As modern phones support Sat for messages - mine switched to it - should we be pushing for configs that use Sat for 000 for these circumstances? This is a good time to push Telstra and Optus to look at it rather than fine them

  • TheInspectorAsh
    Ash πŸ‡¦πŸ‡Ί (@TheInspectorAsh) reported

    @heidimur This isn’t just about Telstra. We saw similar issues with Optus. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backups that share the same points of failure.

  • Thelandofark
    Arkers (@Thelandofark) reported

    @matt_barrie @van00sa And Optus went down right after Albanese visited Beijing in July last year.

  • DanielleHitch
    Danielle Hitch (@DanielleHitch) reported

    Update 2: Helped to log into messaging (good). Now I discover the complaint is filed under 'a credit default' - wtf! Called to review plan and get new phone. I'm back to the person that said 'no' this morning. Would be funny if it wasn't so utterly infuriating...@Optus

  • davo453
    Courty (@davo453) reported

    @TheCl0wn85 @Telstra I felt like that when i moved from Optus for the same reason. As soon as the contract is up I'll switch back, basically no service ever in my area.

  • questionr
    Lawrence Hilliker (@questionr) reported

    @VoteLewko @LewSpears Not happening. The service will be delivered thru telstra and Optus not instead of.

  • Michael94858047
    MichaelinMelbourne (@Michael94858047) reported

    @mdtlion FYI! The Labor Government have STILL NOT released the findings of the OPTUS OUTAGE in September 2025. DONT hold your breath for answers folks! CHEERS ANNIKA!

  • DanielSMatthews
    π‘«π’‚π’π’Šπ’†π’ 𝑺𝒄𝒐𝒕𝒕 π‘΄π’‚π’•π’•π’‰π’†π’˜π’” πŸ‡¦πŸ‡Ί (@DanielSMatthews) reported

    @ianclarkeAU If you have a business you need both, they never go down at the same time. This was the case with Optus and Telstra cable networks decades ago, if you had both and a firewall/router that handled either bridging or failover you were never off line. Mind you Telstra did get nasty in the early days because their billing system was lazy so you could send packets out on one service and pull down data on the other thus avoiding usage fees. πŸ€“

  • dick_taylor
    dick_taylor (@dick_taylor) reported

    @VoteLewko On my mates farm in the coast they have redundancy (Starlink) & anothet mate who runs ASIC’s infrastructure says they have always had both Telstra & Optus to try & avoid over reliance on a single network. So if farmers & some federal bureaucrats know this why don’t Victoria’s?🀑