Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/30/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshtheKaren Jaren (@JoshtheKaren) reported

    @Optus Once again a full day wasted on trying to get a modicum of service. This is shocking stuff. Honestly. #customerswervice #meepmeep #dodgy

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • sclar356 Simone Clark (@sclar356) reported

    Hey @Optus My service sucks. No Internet or fetch all day. I adore paying for a service I can’t use, it’s just the best. 😐

  • CamuiKushi Camui Kushi 🍃 Forest Dog VTuber 🇦🇺 (@CamuiKushi) reported

    Internet still down 4 hours after I wanted to go live. Very cool @Optus.

  • RodJone75746225 Rod (@RodJone75746225) reported

    @dave26cwu_dave Never even looked Dave, just assumed sky so watched it off Optus Sports.

  • SuffisSalty Vinziiee (@SuffisSalty) reported

    @Optus Yes I have tried it, and guess what? Nothing worked. maybe you should consider fixing either Optus nbn as a whole or change your subscription plans details to "we have occasional drop outs and wont do anything to fix them. not to mention you wont get the speeds you pay for. sorry

  • TelFraser Tel Fraser who cares (@TelFraser) reported

    @Optus You turned our internet off on the 2nd you sent a guy round to fix it on friday - he said it just needed to have a code at their end - it would be done monday!!! - its Monday - I am 65 I could get covid vaccine but I need to register over the net - total incompetence

  • Driz10_ Kody (@Driz10_) reported

    @ReyDelps @kayosports yea its so **** wish there was a optus but with all the leagues

  • afcKURTISkps KURTIS (@afcKURTISkps) reported

    Who ******** is this commentator on optus sport. Absolute twit

  • CVanderpunk VAN DAPUNK (@CVanderpunk) reported

    Please respond to my DM @Optus to help resolve my outstanding issues with my bill payment.