Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/26/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KerrAvon12 HRH Kerr Avon II, Monarch of My Domain. (@KerrAvon12) reported

    @noplaceforsheep Federal government should be paying because they caused the problem by requiring 100 points of ID to get a ******* telephone service! Just wait, it won't be just Optus.

  • 8footerz atefooterz ‏ (@8footerz) reported

    Huge data breach (not that long ago) at Service NSW resulted in even credit cards being used: Optus drama & common thread "obviously a coincidence" gladys!

  • broomstick33 grace pettigrew (@broomstick33) reported

    Dutton was going pretty well in this presser, until he started blaming the govt for the #optus mess .. it was his former govt that allowed private corporations to require personal details like medicare and passports to open a phone account, how stupid was that

  • amandajsaidwhat Amanda Somerville (@amandajsaidwhat) reported

    @jo_s11 @noplaceforsheep @Optus My too and the story run by channel 9 news. Problem is I went in yesterday but they wouldn’t accept anything other than the full email…which tada I’ve not received yet. I was turned away even though I had screen shots of them confirming it via My Optus app. I can’t do anything!

  • Cazarellee Caz (@Cazarellee) reported

    @mormorlady @SenPaterson Absolutely should not be funded by the tax payer. And also the irony being that those affected are then still paying. Appreciate the gov support but ultimately, @Optus must foot the bill.

  • Rode6521 Rode Stefan 🐢🔴 (@Rode6521) reported

    @cameronwilson So can we cancel our Optus plans for no cost?

  • faey_lyn fæy ✧🌷 (@faey_lyn) reported

    @ClareONeilMP @AlboMP i hope you investigate why Optus are keeping previous virgin mobile customer data when the telco ceased year 2020

  • Kristyg1 Mostly Kristy Sometimes Anderson 🐙 drip (@Kristyg1) reported

    Trying to cancel a 14 year old #optus number and they are going to charge me an cancellation fee - this week of all weeks optus .@optus anyway, you have to go through 2 wait times to cancel your phone.

  • johnfor23089656 john forrest 🖤 💛 💗🐀 Prole. (@johnfor23089656) reported from Carrs Creek Junction, State of New South Wales

    @RavenZech2 @Optus I got a txt yesterday never took banking or licence details but email,phone no. Address, dobirth. I know they have sent emails to some maybe it depends on how much information they took

  • samw2k00 Sam Wei (@samw2k00) reported

    How is changing a NSW driver license not changing the actual License number help preventing this Optus data leak? @Dom_Perrottet