Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/02/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • plainfaced 404 - Not Found (@plainfaced) reported

    @Optus - I paid for an unlimited data day on my 5G mobile. Am tethering to my PC. Speedtest shows normal 5G speeds. However every download service (Windows, Adobe, legal torrents etc) all look to be throttled. Can you explain why I cannot download at speed while tethering?

  • ghana3032 Nick G (@ghana3032) reported

    Back on the Optus network and just remembered/experienced the weird service black hole between Kensington and North Melbourne station.

  • __bethlouise B (@__bethlouise) reported

    Just because I haven’t had enough issues recently, the last phone bill I paid was my final device repayment and now when I open my Optus app to check what the next bill will be, it’s telling me they’re charging the same as what they have been device the phone being paid off???

  • AndrewBarber70 Andrew Barber (@AndrewBarber70) reported

    @Optus Is there an outage in Hampton 3188? My Internet has been off for about an hour.

  • AnthropicEthic Me (@AnthropicEthic) reported

    @Optus I cannot believe the failure that your sales, product and support amounts to. I bought a sim @ Australia post, paid $30 as a charge, when I tried to activate the sim the website was not comprehensible as to how to activate my sim and use the charge I paid for already

  • FractlInc Fractal Positivity (@FractlInc) reported

    @Optus @AnthropicEthic It's disappointing to hear you feel this way, Sarah. We're sorry to hear about the run around you've experienced when looking to activate your prepaid sim card. We can certainly take a look and provide further assistance. Please DM us and we'll be happy to help.

  • Sl_tzs SIutz (@Sl_tzs) reported

    @Optus plz fix ur crap, sick of nearly every night having constant packet loss spikes between 90-100%

  • WynonnaOz Caitlin ☆ 🏳️‍🌈 🇭🇲 (@WynonnaOz) reported

    Is optus not working for anyone else? It isn't sending my texts

  • TerryLuke56 Terry Luke (@TerryLuke56) reported

    @cheryl_kernot I thought SCUMMO said the future is in the hands of private sector, why are taxpayers paying for more phone towers, it should be Telstra, Optus etc paying to build them, it's their bloody network

  • Travis_Blackley Travis Blackley (@Travis_Blackley) reported

    @Optus I’m ok with planned maintenance but since when does it take 3 weeks? My phone has been borderline useless without wifi for ages now! So I’m supposed to pay for a month of service when I only get a week of actual service? Seems fair.