Optus

Optus Outage Report in Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/12/2026 21:30

March 12: Problems at Optus

Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ProblemBorn TheTimeIsNow (@ProblemBorn) reported

    @Dumbledorcrux @Optus So in other words....there may not be much that can be done for now.....your signal will return and it may not be the problem....but its worth a thought. ......

  • Chuckle89602037 Fed Up (@Chuckle89602037) reported

    @Optus Bull crap opens network is useless

  • CombatWombat177 CombatWombat (@CombatWombat177) reported

    @Optus Haha no I dealt with you for three months and that was your final response that the drop outs weren't happening at lunch time or 3am in the morning, only between 6-10pm so my service worked enough of the time it wasn't an issue and you wouldn't fix it for WHEN I USE THE SERVICE

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    @Optus Of course I'm listing this everywhere as I can't get any real service. Your systems have flawed. eg - why didn't you tell me @Telstra rejected the porting request I made 2 weeks ago???

  • voroguecp Jamien Rees (@voroguecp) reported

    @Optus my boss has just spent 80 minutes on hold to your business section and now been hung up on. Can someone please call him on 0439423202. Some sort of service would be of assistance considering the last 24 hours

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @mausies @UpUpNulla Static IP is pretty standard. A bit crap service. I struggle especially because I understand how things work and being treated like a halfwit pisses me off I have fibre-optic cable from the Tele pole to my house for Optus for 20 yes NBN could not or would not use that cable

  • CombatWombat177 CombatWombat (@CombatWombat177) reported

    @Optus Nope cause you count constant drop outs as 'within normal service parameters that do not need remediation' 👎

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus I have just done that . It started working again but has now gone down again for a 2nd time . Whenever this happens I find out later on oh it was an outage s don’t lie to me unless you know for certain it’s not an outage I’ve had it with being told that every time .

  • logintaken Sarah Boyd (@logintaken) reported

    @Optus @cjlc1829 Give me back my ADSL2+ and copper phone line any day. They actually worked, all the time, and could be relied on. Since being forced onto the NBN, the service has deteriorated to the point of virtually useless at times, eg for the last 48 hours with zero service. Just rubbish.

  • 70sbakugo tay (@70sbakugo) reported

    a big **** you to optus, who put my account in negative by taking double the bill i owed and didn't do **** to fix it x