Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville #AussieResister (@Granville4879) reported 8 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 18 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  Granville#AussieResister (@Granville4879) reported 30 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 44 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Donnellan (@ajdlinux) reported 5 minutes ago

  @OperationalInc1 at a very minimum you should need both Telstra *and* Optus to go down, no?

• 
  Chris Smith (@chrissmithonair) reported 6 minutes ago

  @optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 6 minutes ago

  @therevaknight Because of Government incompetence, they had no simple backup system, they made NO allowances for technological failure, complexity is the enemy of reliable; the reliability issue was known (ref previous OPTUS outage). NO REDUNDANCY for critical infrastructure! @heidimur

• 
  Pelli69 (@pelli_69) reported 7 minutes ago

  @chrissmithonair @optus_support Good luck mate. Optus support is useless. Took me 6 weeks to link internet and mobile account from here in Australia

• 
  Jarrod (@oneXaday) reported 8 minutes ago

  With Optus - national outage, price hikes ($45-60 monthly) and spotty, unexplained 4G and 5G city coverage. Decide to jump to Telstra. With Telstra - national outage... Yep.

• 
  James (@ladsgeog) reported 11 minutes ago

  @PGJohnson77 @Adrian_Arciuli @FIFAWorldCup Adelaide Oval and Optus are fine because AO is narrow and Optus has raised seats. Agree that the MCG is a very poor viewing experience.

• 
  James Hutcheon (@hutcho66) reported 11 minutes ago

  @MiddleMoney @aussiewongm @Anneeokeefe I'm pretty sure Metro went down during the Optus outages last year. But restoration time was quicker iirc.

• 
  sam winchesters boot licker (@alesonnxd) reported 12 minutes ago

  Im actually do msd ddi I seriously not take a screenshot. Bro. The ONE time I delete my layers onfg and it was good **** too are you kidding me im gonna crash out that was like my sam Ed magnum optus AND it had samcest in it too **** MY LIFE

• 
  Jason White (@JWhite90566) reported 12 minutes ago

  @mdtlion She sounds more like a Telstra public relations officer, than the Communications Minister. Maybe she’s grifting for a future job with them. I noticed the little dig she made at Optus by mentioning a previous issue they had had in the past, but totally relevant to today’s issues.

• 
  John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported 13 minutes ago

  @FranMooMoo And everyone thought Optus was bad when it happened, this was a software glitch, how do we know it wasn't aa hacker?