Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wakeling
(@ChrisWakeling6) reported
@optusinc Optus is costing me time and money by refusing to fix an issue with their servers that results in max internet speeds of 6mbps. Optus then blocks you when they are not able to fix the problem. If you think Optus is right for you, I suggest you keep researching.
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Space Freighter One
(@FreighterOne) reported
@Mark_Young05 @Optus .As a person who dreams of providing sub-optimal customer service ... that is so beautiful And as a customer, I feel your pain.
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Aussie Little Monster
(@RoycieGaGa) reported
@_chrislala @Outlawblooze @Optus Absolutely ridiculous. Still haven't received anything from Optus to apologise or inform me on a time frame. Really awful for a new phone release. Thinking about going to Telstra. F**k optus
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brad clarke
(@bradc85) reported
Was with @Telstra never got 5G on my iPhone device, switch to @Optus with same phone and get 5G. Thanks Optus 🏆
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Jason Haines
(@jghaines) reported
@Optus I tried that and was connected to an idiot support person who said it wasn’t a bug with the Optus app and that I should raise it with Apple.
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Irina Asanova
(@IrinaAsanova1) reported
Dear @optus, An outage (forgive me, an “upgrade”) that leaves people stranded from network services for 2 weeks, with no notice is completely unacceptable! But you still manage to send the bill with repeated reminders? How can you send people for a service you are not providing?
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Mark Young
(@Mark_Young05) reported
Hey @Optus have been trying to activate my (physical)? SIM card for my new Apple Watch since Friday. Everytime I try to either get help online or by phone I either get a run around or the online team member just never responds
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Steve麥
(@SteVoices) reported
@tristupe @Optus These issues do not exist in MY market centers. Ugaiz are lucky.
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Su Dharmapala
(@SuDharmapala) reported
@Optus You are 🤬 of the worst sort. You billed me for services you never provided and then took my account into arrears and have put a fraudulent notice against my account so I can't be approved for a car loan. You NEVER provided the services.
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Kurisu
(@kurisubrooks) reported
Internets down again, let’s see how much work I can do with 0.3 down… 😩 @Optus