Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/21/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob2563 Robstar (@Rob2563) reported

    Surely a way to help manage robot calls (spam) is for @Telstra and @Optus etc to remove the "hidden number" feature so we can at least block the numbers on our phones? Not the silver bullet, but a start. Yup some people lose their hidden number but so be it.

  • ILM126 Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, State of South Australia

    @GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

  • yuantanha christ yuantanha (@yuantanha) reported

    @Optus hello Optus support I'm very disappointed with your Service I'm doing uber eats get trouble with poor signal

  • Optus Optus (@Optus) reported

    @skwashd I'm sorry to hear you feel this way, Dave. If you're needing a hand with your Optus service, please feel free to send us a DM with some more details and we'll be happy to help. Sarah

  • See_Sangsari Sina Sangsari (@See_Sangsari) reported

    @Optus @NicPPhotography Internet not working in lower north shore also... can you provide update ??

  • stephensc0tt Stephen Scott (@stephensc0tt) reported

    @Optus To be clear: related to power outage.

  • Mathew_Farmakis Mathew Farmakis (@Mathew_Farmakis) reported

    @lhjh70 You having issues too? I had no power between 4.45 & 6.30 (the ETA for restoration was 7.00). Power back but wi-fi (Optus) has been playing up ever since.

  • Optus Optus (@Optus) reported

    @NicPPhotography Sorry to hear about the internet issues. Our techs have identified a Network Fault impacting Optus Cable customers in the area (fault ref: 23474314). Our teams are working to have this resolved as soon as possible. We recommend registering for updates (1/2)

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @spud01au @Telstra @iiNet The issue is the HFC connection- iiNet is just the unfortunate intermediary. I need to find an ISP that has a back up 4g. Optus is another option

  • rebjmccann Rebecca McCann 🌈 (@rebjmccann) reported

    Now, @Optus, i can't even find a PHONE NUMBER to call to connect me to someone to sort this out. "message us in your app" - try to do so, doesn't work. Error messages. Sort your sh*t out @Optus. Have been a long term customer and considering pulling my custom out for good.