Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/12/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NathanT_01 NathT (@NathanT_01) reported

    @OptusSport Why is Optus Sport lagging on LG TV? Is there any fix for this?

  • dollo_dollo dollo_dollo (@dollo_dollo) reported

    @Optus @NBN_Australia No internet access for hours in Kingswood since storms earlier. No indication of problem on sites.

  • anandvdl ஆத்மா (@anandvdl) reported

    @Telstra Hello team i bought one telstra sim card 2 days before still it was not activated This worst service in my point of view I bought optus in airport within 2 mins it was activated. Totally disappointed with yours

  • Very__Loki James (@Very__Loki) reported

    I'm calling Optus tomorrow my internet is so ******* ****, imagine if i could stream for longer than an hour. 😣

  • SuzanneLennox Daintree Dazzle (@SuzanneLennox) reported

    @HollinsMrhump Optus is just as bad. Often can’t use the monthly data because 4G drops to 3G which is useless.

  • STHOAKBOY 😀Stan 🇦🇺🇵🇱🇺🇸🇮🇱 (@STHOAKBOY) reported

    @Optus apparently calling the help guy an idiot is inappropriate, then he hang up on me. Fortunately chatted to your bot and sorted the issue out, lucky the bot is not as sensitive as some buttercups.

  • butcherbird 💧 butcherbird (@butcherbird) reported

    @pauldutton1968 @belindasmilne @iiNet Amaysim if you have access to Optus network. I use my phone when my NBN drops out, which is frequent. Telstra don't care.

  • Optus Optus (@Optus) reported

    @NufcJohnson Hey Jake, sorry to hear you may be having some issues with your Optus Sport stream. Have you tried to restart your stream to get the audio working? If you're still having issues, please send us through a DM with your Optus Sport username. George

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @avery_neil Great. Optus is one of our roaming partners in Australia. Have you tried Telstra, or Vodafone Australia, incase this is a network limitation there? What happens when you try to call over Whatsapp? -Chris

  • goldengreek8 GoldenGreek (@goldengreek8) reported

    @sportschris Singtel has full ownership of Australia's second largest telco Optus, 40% of Bharti Airtel, the 2nd largest carrier in India, 35% of Indonesia's Telkomsel, and 23% of Thailand's Advanced Info Service. No doubt we will see the very big Asian artists utilising the platform soon.