Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/24/2026 14:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • meggsy46 💧Meryl Nell (@meggsy46) reported

    @AshleyLeahy My information was held by all three and I know my details were exposed in the Optus hack. I have never knowlingly been a customer of Optus so in my case it really sux big time.

  • james00000001 James One😷 (@james00000001) reported

    Hey Medicare Private, after you heard about the Optus hack including the data on ex-customers, did you delete your ex-customer private data like birthdays and ID's?

  • bigbradwolf Agent Smoulder (@bigbradwolf) reported

    Trying to pay an @Optus bill and their ****** website is a nightmare, their helpline is one of those awful voice recognition bots, their chat help is all offshore and staff can barely understand English. The worst ******* company in Australia! I won’t pay my bill then, **** ya!

  • dprk_ebooks Das Känguru (@dprk_ebooks) reported

    @imhaxormad @Optus When NBN rolled out at my house they provisioned me from their cable service right back onto cable. I questioned it at the time and was told it was fine, then a new cable modem showed up. Ended up having to churn to another provider to get connected after 3 months of trying

  • PipierSt Pipier ST (@PipierSt) reported

    @9NewsAUS My passport, driving licence, home adress, phone number, and my children's passports as well were all exposed. So what precisely is Optus hiding? The level of bad security and dangerous leaking they have exposed me/my family? Whom will take the blame? I suffered bc of it greatly.

  • RonShamgar Ron Shamgar (@RonShamgar) reported

    @medibank $MPL cyber hack is probably the worst Australia has seen and way more serious than @Optus What a disaster and goes to show how these super profitable companies don’t spend much on cyber security as they should!

  • Punter1013 Punter101 (@Punter1013) reported

    @DHurburgh @MrKRudd @NBN_Australia That’s the main problem… NBN is too expensive for what you get… my Optus cable was better and cheaper

  • james00000001 James One😷 (@james00000001) reported

    Hey MediBank Private, after you heard about the Optus hack including the data on ex-customers, did you delete your ex-customer private data like birthdays and ID's? #cybersecurity

  • articulateL Lockheart (@articulateL) reported

    This monkey opted out of a centralised government MyHealth record scheme. My justification being that I do not believe the government understands the problem of data security well enough. Optus and now Medibank breaches hint it may have been the right decision.

  • Charmainemay_ (@Charmainemay_) reported

    My signal keeps dropping out at the most random times wtf is going on @Optus ????