Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/13/2026 17:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • arose62 AndrewR (@arose62) reported

    @Optus Look at the difference between Charmhaven and Lake Haven ! Same phone, different location. Still think the problem is me? Still want me to turn my phone off and on? Still want me to "follow the troubleshooting steps on your website"?

  • lifeformnetwork Lifeform Networks (@lifeformnetwork) reported

    @gomoau Optus is so slow. They don’t put enough bandwidth backhaul on the cell towers. Basically 3G

  • LadyPenelope66 Curious me (@LadyPenelope66) reported

    @Optus I had been told that do to increased population the demand had increased adding pressure on the network. Thinking we may require more infrastructure

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • antosb77 anth (@antosb77) reported

    @AFL @WestCoastEagles @CarltonFC That stat is as relevant as Bombers have never beat Richmond at Optus stadium since AFL/VFL records started.

  • nathan_s4 twittaninja (@nathan_s4) reported

    @iPrimusAU is there any other outages across the country this morning apart from rAdelaide #nbn #optus network

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • LadyPenelope66 Curious me (@LadyPenelope66) reported

    @Optus @cairns_news please improve telecommunications mobile service is poor at the beaches. Disappointing @TheCairnsPost

  • desmond_last DESMOND LAST (@desmond_last) reported

    @Optus I am a Security Officer at Liverpool Hospital my IPhone is essential use in emergency situations - I am constantly unable to send SMS and make calls. New SIM last week. IPhone is 12 mini 2 months old. Also cannot register my account.

  • opinionatedthi3 opinionated thinker (@opinionatedthi3) reported

    @FOXFOOTY Did anything else think the pre game indigenous celebrations was ****? Abit of dancing in the aisles... when it’s at the MCG the whole stadium goes dark and is iliminated by the aboriginal colours.... Optus stadium seemed a bit lacklustre. Maybe the tv didn’t pick up all of it