Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/13/2026 10:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • spiritatwork spiritatwork. I Don't Salute (@spiritatwork) reported

    Never had Optus or Telstra. More reasons not to. Australian monopolies duopolies triopolies need to be ended. Astonishing that Australia has ONLY 2-4 companies in almost every field - telecommunications, retail, aviation, entertainment, TV etc..foreign brands rule here.

  • LionNotSheep1 I like freedom. (@LionNotSheep1) reported

    Hey @Optus can you confirm if you are mandating covid vaccines to your employees. As a customer i will take my business else where if so, thank you.

  • SparkarWasTaken Sparkar (@SparkarWasTaken) reported

    @Optus First of all - your outage detector hasn't shown jack ****. Second of all - I have gone through the steps, the issue is the connection from the wall, not me. You. I don't an automated response, just fix it. You guys are being payed to fix it, it is your job. Not my problem.

  • apeejaybee PJay Be (@apeejaybee) reported

    @MagdaSzubanski I don’t want to jinx it but I haven’t received one. Partner lots. He gets spam of all kinds, me none. I have an iPhone and with Telstra. He has Samsung Android and with Optus. Operating system and network dependent?

  • elastikos nʇs (@elastikos) reported

    @Optus Says there's no issues when I do an address lookup, but the speed which I get here says otherwise

  • apparition100 Apparition100 (@apparition100) reported

    @Optus I’ve had my internet down due to your Outage for the past 3 hours! With the current lockdown situations and working from home, this is very annoying and frustrating! And using my phone as a data hotspot is not suitable due my data allowance. Any updates & any work arounds?

  • carty777 Hoss (@carty777) reported

    @TheSportsFreak @Ticketmaster_AU @OptusStadium You’re right. Optus subscriber option not working

  • E_R_Saunders Elizabeth Saunders 👩🏼‍🔬 (@E_R_Saunders) reported

    Most recent @optus update:Someone (new guy) ran me on the phone yday about 'my' prepaid phone that wasn't working. I was confused. He said it had to have been set up in a store with photo ID. I was even more confused because this has never happened. Now I'm worried about IDfraud.

  • eripoll10 Lizzie (@eripoll10) reported

    @Optus this is the second time I’ve had to be served by one of your incompetent customer service people & one of them hanged up on me. 😡 not happy..I’m about to change providers if this keeps happening

  • Lady_Melli_ Lady Melli (@Lady_Melli_) reported

    @Optus I’ll DM you as it is now 2 hours, 35 minutes since I requested support