Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/18/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nickspilly Nick (@nickspilly) reported

    @Optus You guys are quick to charge but your service was down for 5 days last month. And when Telstra service goes down for some unknown reason yours is stretched to its limits and then same thing happens. Not good.

  • JamesTFuss james timothy fuss (@JamesTFuss) reported

    @Optus why ******** does my internet just keep dropping and taking like 20 minutes of trying to reset/unplug and turn back on the modem constantly for the past week. I’m honestly getting so sick of this ****!

  • almxnade mona. (@almxnade) reported

    excuse me what else is wrong with your signal. nothing is loading for god’s sake. @Optus

  • maddTadd WinWin (@maddTadd) reported

    @Optus need assistance with e Sim activation. Your customer service keep changing their narrative and every time I call. Please help

  • DrewTrumpet Andrew Clare (@DrewTrumpet) reported

    Optus number share has many problems with the new Apple Watch series 7. I have been trying to get it fixed for months and still can’t even get a return phone call @Optus #sickofwaiting #optus

  • C0nstantM0tion Constant Scribbles (Commissions Open!) (@C0nstantM0tion) reported

    @GeneralTekno Optus Pexus works so well because things get out of the way of his legs but Eris looks to have the Azalea problem of: Stuff doesn't move out of the way for her legs so you have to get the crotch in awkward positions to make poses work.

  • ATeeL Tandy (@ATeeL) reported

    @Optus Let me know when the issue is resolved. I was really looking forward to seeing a movie at 2pm, but that plan has been scuttled.

  • o_rexxellent O.Rexx (@o_rexxellent) reported

    @abcnews What the point? In our area the fed govt funded one operator only (Vodafone) with already awful coverage to build a new tower in our area. Meanwhile Telstra and Optus coverage remains as awful as ever.

  • chriss78238 Christopher Shaun (@chriss78238) reported

    Without a shadow of a doubt @Optus might have the worst customer service out of all the telcos!

  • Javierchileaus Javi Cevallos (@Javierchileaus) reported

    2022 yet we still have the worst reception with @Optus from Elimba to Glasshouse Mountains, 3G only. #terrible #receptionishorrible rather change to @Telstra