Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/29/2025 21:35

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • montuvg montu (@montuvg) reported

    @Optus @kbrspace I'm struggling to get the right person to talk from optus. Spent so much time , endurance getting response someone will call you Monday, no one calls. Every tine new agent. Last time, I was transferred to 7 agents. Very poor service.

  • DJA51 Not a Quiet Granny #vaccinated😷 #BeKind (@DJA51) reported

    @D_Melissa2 We don’t have a problem with our Optus data when we’re travelling away from home wifi.

  • montuvg montu (@montuvg) reported

    @Optus Hi Aman, Sent you DM also. Very poor service and I don't think optus team understands meaning of word sorry.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • JessTheChippy Jess the Chippy (@JessTheChippy) reported

    @Optus @TechDesignau The Optus Store in Warrnambool is saying Direct Debit is the only way to set up a new service, so I left the store empty handed and put in an official complaint.

  • bazmorganzx Baz (@bazmorganzx) reported

    i feel like ive held back long enough but holy ******* dead optus.

  • HowellBarry Barry Howell (@HowellBarry) reported

    @Optus A customer for over 5 years, Had my details hacked and spread through the internet. Took 2 months of phones calls(endless waits or nobody available in cancellation to take call) to finally cancel now receiving threatening messages of fines for not returning a fetch box. @Optus 👎

  • paulwiggins Paul Wiggins 🍺 (@paulwiggins) reported

    @normal_ness @Optus Simplest solution. Change carriers. You get to keep the old number.

  • EV__PV EVPV (@EV__PV) reported

    @AppleSupport can you confirm if i can use my iPhone and apple watch with Optus down under?

  • thesooyunlee Christine Lee (@thesooyunlee) reported

    @Telstra i ported my number in from @Optus, on day 3, SMS stopped working. On day 20, cant receive calls. When are you going to fix my issue? And what’s next? No data? 49944706