Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/14/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • the_LoungeFly Agent Arioch [Umbra] ✨ (@the_LoungeFly) reported

    @joshh_dp @Telstra Yup... I’m in the middle of central inner Sydney and on only 2 bar signal strength. I’ve been asking them for weeks to get field technicians to have a look at signal towers but nothing.. Vodafone and Optus in same area are full four bar signal strength. 😒

  • cruorsitis cruorsitis (@cruorsitis) reported

    @Optus 4h50m spent in a single live chat and although my issues remain unresolved, she offered to add 10gb to one of the sim cards that doesn't work! If you have any other bored employees maybe they can skim the chat log for the most egregious examples to fit in a r/TIL post

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @ArchieBoubie Ah once again blaming the #customers so #Optus doesn't need to do anything about the bad coverage caused by them?

  • borednicholas Nick (@borednicholas) reported

    The @Optus website still sucks. The NBN plans are as clear as mud. 5G is available to about 10% of Sydney. I can't be bothered.

  • ArchieBoubie Archie B (@ArchieBoubie) reported

    @Optus Its not just today. Look at the long history or poor internet provision. Its consistently poor service. The red speaks for itself.

  • DerekPeverley Derek Peverley (@DerekPeverley) reported

    @10Swampmonster I am 60 and this season is the first time I've never watch either match of the day , or the weekend highlight show on optus. The90 minutes of so called football #NUFC have served up this season , is killing my intrest.

  • vvidalis vvidalis (@vvidalis) reported

    @BelongAU we've had over a hundred drop outs the last two days and now NO internet at all. Opened a support ticket yesterday and NO response other than ref#. Sent you a DM and NO response. & no call center. Getting tired of this #badservice. Maybe we should move to @Optus.

  • paul4589 Paul (@paul4589) reported

    @loutosetto @Optus Where I am, Telstra NBN is the only choice. Feedback from the teenagers is that it is stable and slow. NBN may have been dealing with the shock of most of Sydney staying home for the last few days watching STAN or Netflix.

  • Jason__Lei Jason Lei (@Jason__Lei) reported

    @Optus decided to cancel our optus nbn and switch due to extremely poor customer service over the past week.

  • ParkerDoandcp Chris 🏆 08 🏆13🏆14🏆15 (@ParkerDoandcp) reported

    @FoxCricket That's crap why should NSW get to keep there match when they are the ones with the outbreak new year test should be played at Gabba and then Gabba test at the Optus stadium