Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (65%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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GA
(@77Herny) reported
@Optus we haven’t had the internet for 3 days, no-one will answer…. No-one will help…. Surely you owe people some customer service…
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Anna Johnson
(@anna_k_johnson) reported
An online chat, 1.5hrs call and 24 hrs in Twitter messages & the issue still isn’t sorted!! Not good enough @Optus.
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dante's inferno
(@luciejones78) reported
@ChrisCf7095 @Optus I’ve been trying since November and nothing is fixed. I’ve sent messages and emails and they don’t read the messages I send and go “ok we have fixed your problem. Is there anything else I can help you with ?” Um-did you not read my message ?
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Optus
(@Optus) reported
@YesIWatchReali1 Thanks for reaching out to us. There is no reported fault with the messaging (chat) service via the Optus app at the moment. What error message are you getting? Has uninstalling and re-installing the app helped? Kartik
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Paul Murray
(@boofandcub) reported
I haven't whinged in a while, but ***$ me, @Optus your mobile app is terrible, the chat service while I'm trying to seek help constantly loses connection, and I'm kicked out and back in the queue. ahahahahahahahaha
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blak and sick of this ****
(@TerritoryGal17) reported
Hey @Optus my internet is STILL not working. Sent to you begrudgingly from my Telstra phone 😡
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EYE CEE
(@EYECEE9) reported
When both @NBN_Australia and your internet provider @Optus gaslight you & maintain there is no network outage when the internet connection has been dead for almost an hour 🙃 #WFH #outage #netoutage
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Aiden Howlett
(@AidenHowlett) reported
@hipstergeddon Have I just gotten lucky? I rarely get any spam, and that’s without any spam detection on - although I noticed a rise after switching to Optus, and then back down after switching back to Telstra.
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Michael Barnett
(@Michael73Barney) reported
@Optus @MichaelSmyth_ Mms message aren't being received by non Optus carriers. On phone with Optus and Samsung most of day with solution. I have a Samsung Galaxy S20 mobile.
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Antonius Kenisovich
(@AndrewK458) reported
@optus unalbe to make calls in Ashfield, Sydney, Australia. ANy known issues?