Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Russell James Noble
(@russelljnoble) reported
The Optus Sport app on Samsung TV has some weird memory leak that leads to quality degradation? Watching on a Chromecast w/ Google TV connected to the same TV and wifi network and it's remained consistent.
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fiona
(@fionamlee) reported
@Optus I have made 20+ attempts to speak with a customer care officer. It's clear no-one cares. Customer service is horrendous, I do not know how you keep your customers. Live chat 24/7 no response for hrs thrn Automatic responses with no outcome
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Lisa Vandenhurk
(@LVandenhurk) reported
@Optus what is going? I just got a new samsung galaxy 22+ and put my existing SIM now my network rubbish!! Can't get tech support over the phone!
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mrdanielmarch
(@mrdanielmarch) reported
@Optus why is the internet so bad in Newcastle NSW ????
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MaxPayne22550
(@payne22550) reported
@selina2twt @Optus Such is the DUBIOUS nature of service that @Optus encourages customers to use MyOptus app but has unfortunately none to support on chat
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TrudyH
(@Todayin2020) reported
After struggling on 1 bar of @Telstra signal at home for the last 2 years and a 6 week battle with @Telstra to port my number @Optus it finally went through today. I've got 4 bars of signal & it's half the price. Should have dumped #telstra years ago, they won't be missed!
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Tammy
(@TammyWolffs) reported
@spectreofme1 @Optus They're trying to tell me that it's normal to use 4 gigs of data an hour. It isn't, and it's not a one-off either. I don't want free data - I just want the issue resolved.
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Copper.
(@IAmCopper3) reported
Optus **** rn #Optus
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fiona
(@fionamlee) reported
@Optus phone helpline, get told whole server is down request call back which never happens. This is the worst customer care ever
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spectreofme
(@spectreofme1) reported
@TammyWolffs @Optus I think they know/understand that they have a loyal customer base, but that comes with appreciation both ways. Hope your issues dont happen again and you get complimentary data too!