Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/17/2026 19:35

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rhyzhm 🚩 (@Rhyzhm) reported

    @lavosaurus Also how do I change my name and d.o.b. Asking for an optus customer

  • wolfguard89 Howling Good Reads (@wolfguard89) reported

    My mother received a email from Optus on Sunday (today), is she in the high risk group?? She was a customer for a few months three years ago when Virgin went out of business and handed over all her info to Optus without asking. #OptusHack

  • StauberShaun anxious_strawbry (@StauberShaun) reported

    Another day another night of @Optus internet being less than 1 anythng still the worst internet in the country

  • _ChungHui Chung Hui (@_ChungHui) reported

    @Optus given the high possibility of ID theft will you reimburse customers for the cost of having new passports and drivers licenses issued? Telling us you’re working with the AFP doesn’t help your customers if bad actors use the information you’ve lost to commit identity theft.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported

    @sickoslater Yep and now #Optus has invalidated the drivers licence & passport numbers of millions of Australians from being viable to use as ID. It’s a nuclear **** up beyond imagining.

  • dez_blanchfield Dez Blanchfield (@dez_blanchfield) reported

    @sash_savage @Optus yea nah.. don't break it down.. the last think I need is someone without a cyber security background telling me with 38 years in this space "what cyber security is" ;-)

  • TheRealIamRob Robert Byrne (@TheRealIamRob) reported

    @Raf_Epstein so "...Optus to hand over customer data to the banks...". Would that be done through some yet-to-be-developed API? This will just create more coupling in an already complex system, making the next major system failure even more catastrophic. It must be done.

  • bretkohl bret coleman (@bretkohl) reported

    @MultiplyBlessed @liamsutton32 @lavosaurus Irrespective of the relevant law pertinent to Optus - ACMA/AML or Privacy Act, it’s an incorrect interpretation that verification data must be retained. The Know Your Customer part of the AML act says an entity must have a risk based verification process…

  • Nicole41250114 🌸 Nicole 🌸 (@Nicole41250114) reported

    @Phil69695598 @_davidlimbrick @Waterme59781068 Especially when you are no longer a customer of Optus.

  • Home_Jared Jared (@Home_Jared) reported

    @TMRQld hi there Regarding the latests @Optus hack, can you get a new driver’s license number issued? Cancel the old number, get a new one.