Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/21/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bluewolf996 Bluewolf996 (@bluewolf996) reported

    @JonnoPillz What ******** hahahh mine use to do that with telstra has stopped now I went to optus but yeah. Each area is different for who's the best.

  • Dan_Nolan_1 Dan Nolan (@Dan_Nolan_1) reported

    @Optus you have caused me so much stress and horrible anxiety today !!!

  • CarolineYuTing Caroline❤ (@CarolineYuTing) reported

    @Optus OMG，It's been two days without signal，only "SOS" or "…"symbol in the upper right corner of my phone，Was it damaged by flooding?

  • FlemishDog Rhys 📼 (@FlemishDog) reported

    @NBN_Australia @Optus First week I was treated like an idiot by @Optus who sent a Technician who all they did was check the router was reset, and that the ethernet cable was plugged in securely and could not fix the actual problem, which was a cut underground cord. A waste of an entire week waiting.

  • HarinderSeera Harinder Seera (@HarinderSeera) reported

    @Optus I am really frustrated with your service. I raised a request on 14/02/22 that I will be moving house. Expected to see my optus nbn connection enabled by today 04/03/22. Still no connection. #badcustomerservice

  • manindotblack Gay Rainbow Anarchist 🔻🌈 🅰️ (@manindotblack) reported

    @call_me_tomasso Home nbn is okay? Sorry, I thought it was misbehaving too. If your mobile data is still slow at this time after restarting phone, it looks to be an Optus issue as you suspected. Do you get 5g connection outside the house? I think 5g isn't indoor capable until more towers go up

  • themann Jonathon Mann (@themann) reported

    @KenBuzzins @freodockers The issue is the behind the scenes staff not enough room to have everyone in the same rooms as the players. Optus does but, there isn’t enough time to organise staff to work the stadium, so no crowds :(

  • FlemishDog Rhys 📼 (@FlemishDog) reported

    3 weeks without internet, and probably going to be a full month at this rate because @NBN_Australia and @Optus are Frustratingly slow to fix a cut cable. Absolutely frustrated at how slow they are at fixing the problem. Absolutely unacceptable.

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @sophie_bulldogs @Telstra @Optus Yep, companies who have no interest in retaining business by being so **** they challenge you to leave

  • mezi13 Mez✊🏾 😈sewer🐀 🌏Bundjalung Nation👣 Australia (@mezi13) reported

    1/3 WTAF! No NBN since weekend. Telstra Mobile data slow to stop Optus bit better. Woodburn 130kms from Tweed and UNDERWATER! 👇🏾 “owing to a power outage at a Fibre Access Node in Woodburn, which provides fixed line services to homes and business in Tweed, Kingscliff