Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/02/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • heidisapirate 𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻 (@heidisapirate) reported

    What internet providers do you guys recommend?? We currently have Optus but it's gotten so bad lately that the wifi drops every 5-10 minutes, sometimes worse. The technician said it's because we've got too many devices, but it only started happening in November, so that's bs

  • neilorange63 Neil Ewins 🍊 (@neilorange63) reported

    @Optus Just dm you as I hung up@l after one hour on wait and operators not knowing their arse from their elbow. How the hell do you sort out problems within your company? It seems it just goes around and around in circles and nothing gets sorted… How the hell doyou get the staff

  • JenRoss2009 Jen Ross (@JenRoss2009) reported

    @albericie @Optus Not sure if Optus is same as Telstra in this regard- I find it super unethical business practice to have shopfronts readily accessible in 1000s convenient locations across Aust to sell & upsell products & plans, to then not be able to cancel those services in stores.

  • LanceEerhard Lance Eerhard (@LanceEerhard) reported

    @Optus is absolutely rubbish. I connect 5G and pay $250 upfront for the device to be month to month. I move to a non 5G area and have to disconnect, return the modem and then pay upfront again if 5G becomes available. Can't pause and wait.. What a stupid Customer Experience.

  • ChrisMac1270 💧Chris Mac (@ChrisMac1270) reported

    @IanParryO @Peter_Fitz @MSNBC We got a Fetch “Mighty Box” (full service) when we took the 50/20 NBN package with Optus. You can get Fetch separate to Optus. Channel packages 16% of cost of Foxtel. Optus Sport free when you have Optus NBN. All up 35 channels for $18/mth.

  • neilorange63 Neil Ewins 🍊 (@neilorange63) reported

    @Optus I’ve got a life...go for ver the recorded messages maybe...aren’t they there to help

  • chickarella69 Cheryl-Anne Kelley (@chickarella69) reported

    @Optus are ridiculous. Three days back at work and no phone since 24th December? This is a business you know #optus get someone onto it now TIO have my complaint

  • neilorange63 Neil Ewins 🍊 (@neilorange63) reported

    Apologies it might be an @optus problem but hey, the updates look like a 6 yr old made them up...

  • neilorange63 Neil Ewins 🍊 (@neilorange63) reported

    @Optus 50 minutes Are you serious... 2 operators without a clue Please sort it while I hang up Your customer service is absolutely terrible and I think we will be moving our service if this is not sorted by the time I wake up tomorrow morning

  • colmflanagan24 Colm Flanagan (@colmflanagan24) reported

    Disappointed @Optus I used to rave about the home internet. Moved address, 1 month to set up, $500 per week on **** dongle data. Only option is pay for yet another product to expensively survive.Won’t just send me the NBN box but insisting on a technician when I don’t need one!