Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 20 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  Granville#AussieResister (@Granville4879) reported 24 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 29 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Granville #AussieResister (@Granville4879) reported 54 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warge (@Warge6) reported 3 minutes ago

  @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield

• 
  J Labs (@jnj_pro) reported 8 minutes ago

  @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.

• 
  Brendan Kelly (@brendan_kelly9) reported 9 minutes ago

  @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

• 
  THE Purple Herring (@PurpleHerring1) reported 10 minutes ago

  God the Optus turf is crap

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  allyann (@me_allyann) reported 14 minutes ago

  @hardenuppete @originenergy They should be forced to pay for credit tracking for each customer that has had their account hacked for 12 months like Optus had to with Equifax.

• 
  Eryn (@payneerynn) reported 15 minutes ago

  @Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.

• 
  Dave (@Dave87990998) reported 20 minutes ago

  This season 80% games played in Optus which advantage but Saturday no advantage also most games u have been down till half-time so first find out why first half os weak and second half ur strong what is happening in the beginning @freodockers

• 
  Optus (@Optus) reported 21 minutes ago

  Thank you for contacting us and highlighting this issue. I'm sorry to learn that you're having trouble activating your service. If you can find someone to share their hotspot with you or access free Wi-Fi, you can download the Optus App to resolve this. If that's not feasible, an Optus representative will be available in-store to help you sort this out. - Robyn

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 22 minutes ago

  @KateBartlett34 @freopics_ @freodockers I think it will be more about the ladder for them especially with Tex playing away from home but either way I never think any game is a given. We do not have to win it but I hope we keep our Optus record alive for sure.