Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/16/2026 12:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HawksGirl67 marti (@HawksGirl67) reported

    WTF is the new #optus ad with the sugar glider things about?? #HeadScratching Was this from #ScottyInMarketing

  • robharv Robert Harvey (@robharv) reported

    @Optus Finally it does. Reduced service - under investigation.

  • jennysilalahi Jennifer Silalahi (@jennysilalahi) reported

    @Optus We can't contact you through the app because it is being 'worked on'. We can't report an issue also. What is wrong with our NBN? Again?!

  • Tom074009 Tim (@Tom074009) reported

    @OptusSport A cross *******? WTF Optus sport!

  • robharv Robert Harvey (@robharv) reported

    @Optus is my internet broken?

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    I’ve been thinking to free up money for my credit card debt, I cancel our Optus services. We like our Optus services but paying off the credit card debt is more important

  • Optus Optus (@Optus) reported

    @ScialpiNick @OptusSport Hi Nick , sorry to hear about your Optus Sport streaming issue. This has since been fixed. Can you just logout and log back in or uninstall and reinstall the app to confirm it is working. Kartik

  • Lakshmi_Sydney LN (@Lakshmi_Sydney) reported

    @Optus got stuck with your poor service. Service inactive from FRIDAY 6am. Followed Tech support instructions changed sim however it can’t be activated. Can’t port my number to other provider. Im stuck.

  • Lucy11456210 Lucy Lu (@Lucy11456210) reported

    CCP pigs refused to leave. They messed up my account. Due to Optus’ poor service, they over charged me money. We’re fighting hard at the moment. They would pay back every their movement no matter aggressive attacking or instigating grass-roots people, neighbours, etc.

  • Optus Optus (@Optus) reported

    @manoharKMahato Sorry to see that you are having issues with your mobile Manohar. You can track your case via the Optus App and should you need further assistance, our 24/7 Support whom you have been in contact with will be able to provide an update on your case -Quade