Optus outages and service status in Cairns, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Cairns, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
-
💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
-
I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
-
Granville #AussieResister (@Granville4879) reported from Cairns, Queensland@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
-
Granville#AussieResister (@Granville4879) reported from Cairns, Queensland@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison Kyteler (@ali_kyteler) reported@AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.
-
mark macca 🐅🐅🏆 (@mcdonellaussie) reported@Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!
-
Ben 🇺🇦🇦🇺🚴 (@thecattery) reported@_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this
-
itsmevjnk (@itsmevjnk_alt) reported@maxxthum (But like Optus is just as bad anyway, I can barely get a signal on the XPT outside of stations)
-
Kovac's (@YellowKovac) reported@Teh_Jkr @Optus I spent 2 hours taking to support to get the intro deals they have to save 30 bucks, but it's still insane how expensive it is when I don't need more data, especially since I lose reception in Melbourne
-
Wayne Reardon (@WayneReardon) reported@hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.
-
Peter Colbert (@PeterJColbert) reported@optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.
-
Jayden (@Ballzzzz16) reported@Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning
-
Optus (@Optus) reported@billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku
-
Francis McF (@FrancisMcF1O) reportedIf Telstra vanished tomorrow, half the country would lose mobile service. If Optus or Vodafone vanished… most regional users wouldn’t notice. That’s the imbalance.