Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/08/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_agrios Chris (@chris_agrios) reported

    @luvallkorea @Optus I’ve been trying to get help for 12 hours here

  • Bonesizm bones (@Bonesizm) reported

    @PaulFletcherMP @ScottMorrisonMP Dude. The public pay them for a service they can upgrade it. Why are we paying for that. Do we own Optus? Nope

  • bozwhite Boz (@bozwhite) reported

    @PolettiSteven @RunThemMemes The ones with the issues to P+ I say didn't we experience teething problems with Optus sports and kayo before in their first 12 months. As the saying goes Rome wasn't built in a day

  • shahzadsk Shahzad Karamally (@shahzadsk) reported

    @Optus can you please provide an update on the roaming issue? No service for almost a day!

  • janice_martin5 Janice Aileen Martin (@janice_martin5) reported

    @Magpie1954nBird Got $10 per month plan from Southern Phone ….I believe they use Optus network. Very good!

  • boyd_emmy Emma Boyd (@boyd_emmy) reported

    @Optus please could you provide an update on the international call/txt issue - have had no roaming service for over 12 hours.

  • luvallkorea luvallkorea 😷 (@luvallkorea) reported

    @Optus The website says technical support line opens 8am. But the number keeps saying its closed! No internet. No action. Please help.

  • wheels002 Kerrie B (@wheels002) reported

    @Magpie1954nBird @daveyk317 Amaysim on the Optus network. You can easily change between plans. They also have rollover data each month for some plans.

  • Wraiyth Matt Stafford (@Wraiyth) reported

    Does anyone just yearn for the day that telcos are not completely useless and actually provide good customer service? Horrible experience with both @Telstra and @Optus over the past few years. Is there anyone who isn't ****?

  • rudyybanez2022 Rudy Ybanez (@rudyybanez2022) reported

    @Optus hi is there a network issue in Marsden (4132) Qld? I can’t call out or have any internet with my mobile phone.