Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/19/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DexiiV2 Dexii (@DexiiV2) reported

    @axxisz_ @optus how do i check if my wifi is down?

  • Element_105 Jared and 21 others (@Element_105) reported

    @Optus hey, have an outage here that’s been going on since yesterday, website still says it’s under investigation, any way to check for an eta on resolution?

  • BookKR Kregan (@BookKR) reported

    @MyOptus My Optus app not working on my iPhone XR . TrIED logging in with phone number - service not available. Tried logging in with email address - tells me I’ve tried to log in too many times when I’ve tried once. Very frustrating. I have turned the phone off/on, reinstalled

  • instagelessaus sydney_girl 🇦🇺 (@instagelessaus) reported

    @Optus I have on social and they never respond. This is your business and as a customer I am requesting you block them from contacting me again

  • drama_binny Drama_Binny (@drama_binny) reported

    @Optus had intermittent connection since July or so, every time i try and get support the internet always comes back and they say the problem is resolved

  • MariaMacNamara1 Maria MacNamara (@MariaMacNamara1) reported

    .@Optus just wondering what's going on with network.

  • drama_binny Drama_Binny (@drama_binny) reported

    @Optus has the most incompetent support team ever, i just want them to send an NBN technician over because clearly the troubleshooting methods do not do anything long-term

  • llament 💧💧 Llewellyn Griffiths (@llament) reported

    I just received a scam call from (08) 9986 8115. Caller claimed to be from @NBN_Australia with a threat to cancel the service @Optus

  • seanojmac Sean McMurtrie (@seanojmac) reported

    @Optus The issues are every day. I work in the Newcastle CBD and only having 3g is the norm, not the exception. Whatever your going and wherever your towers are. It's inadequate for a CBD in any city. I'd have full 4g with Telstra. Which is where I'll be going when my contract expires.

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?