Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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George S
(@GeorgeS33317599) reported
@Optus having internet issues all morning while locked at home with Covid is torture. Please check 5G-4G data dropout in Kangaroo Point QLD 4169
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Leo
(@dbllplusgood) reported
@Telstra No outages, checked mobile too as I use a 4G LTE modem for my home internet. It's been like this since Christmas. Really hard to justify almost $100 month for this when my phone, which is on Optus network, never has these issues. Contract expires soon so I probably won't renew.
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Vel
(@velushomaz) reported
Have to mention that my neighbours with other providers - optus, launtel, telstra are experiencing the same issue so it wouldn't be them
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Laird of Chateau Quang
(@ChateauQuang) reported
@allisonBeDemure @GrogsGamut I'm with Moose Mobile, which is an MVNO selling Optus 4G LTE. Coverage with Optus thru Central West, Hay Plain, Broken Hill area good. Spouse on Belong (Telstra's MVNO reselling part of their network - same service as Aldi - meh). BH to Balranald, she had some service, me none.
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danica♡
(@DanniSafina) reported
I’ve been w Optus help desk since 5….
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Liz Fong-Jones (方禮真)
(@lizthegrey) reported
so the way I figure, Optus owes me about 150 AUD from having charged my card for 180 AUD and only delivered 30 AUD of service...
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Alex D'Alessandro
(@sir_alex52) reported
@billygraveslfc @Optus Oh, and they never stopped charging me the $130 a month whilst it was all happening. When they finally agreed to send out a technician for FREE (because I refused to pay the extra $$$), he knocked on the door at 6am on Boxing Day! 🙄
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Chris Langlands
(@fast_media) reported
@Optus The new card detail is sitting there, but apparently I need to be alerted to some problem. OK so here's a "CHAT" thingy. Let's click it and see what happ.... oh no, ******* ROBOT
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Tammy
(@TammyWolffs) reported
@simpsubhswf @Telstra Optus tried it with me when I upgraded my plan recently. Apparently, "it will help you to manage your budget". Told them in no uncertain terms that I was perfectly capable of managing my own budget. Took a lengthy exchange and the intervention of a supervisor before they gave in.
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Kyle Laidlaw
(@Kyle_Laidlaw) reported
Hey @Optus, I’ve been a customer again for a little over a month and your service sucks. My Optus app not working, having to re-visit the store I signed up at to solve account issues, incorrect information given by call centre staff and your new plan with “AutoPay” is terrible.