Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/31/2026 05:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ManishP90255176 Manish Purohit (@ManishP90255176) reported

    @Optus help please !

  • eIusv ddan (@eIusv) reported

    Optus ******* sucks

  • BradTheLoveFern Brad (@BradTheLoveFern) reported

    @telegraph_sport Can’t promote Optus is the comp sponsored by Telstra. But the Warriors are/were sponsored by Vodafone. So there should be zero issues with Hogan wearing a rival betting agencies logo.

  • megacolour megacolour (@megacolour) reported

    @Telstra Resolution was to be: A call back to me between 12:30 to 3:30pm today to resolve 3 issues. 3-hours; I wanted to be generous. No call back received. <sigh> Why did I choose @Telstra? I'm trying to think... @Optus are you better over there re customer service?

  • abhvor Abhishek Vora (@abhvor) reported

    @kbrspace I’ve tried every help avenue Optus has had to offer but my customers using Optus network cannot call my business and it is costing a lot to my business. I don’t know who else to turn to. Case ref # 100355947. Please HELP!

  • monin_bayley Bayley Monin (@monin_bayley) reported

    @Optus any update on the outage in hurstville, nsw?

  • grozerown grozerown (@grozerown) reported

    @NBN_Australia @Optus Any known issues with #NBN and / #Optus internet in Cammeray NSW ❓

  • horse_19 Eoin O'meara (@horse_19) reported

    @Optus hi, I bought 2 prepaid 2 dollar SIM cards for my phones. I cannot activate them when I go through app as it says there is an unexpected error, can you help?

  • btckr Barry Tucker (@btckr) reported

    @Imhereforthene3 I wrote off my Optus $20/month mobile because it doesn't work. Can't send/receive texts or incoming calls, can't log on to internet. Can't scan & send Covid QR thing, so I can't enter any buildings. It ok as timepiece, calendar, calculator & ****** camera but.

  • dawkins_scott Scott Dawkins (@dawkins_scott) reported

    @jendudley unrelated to your NBN promo, but I discovered my parents on the old Optus cable network get 100mbs if they keep using their old cable modem, or it goes down to 50mb if they use their NBN modem. But the NBN modem doubles the up speed!