Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/08/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Imno_superman_ Pickled Pickle 🍍🍕 (@Imno_superman_) reported

    Optus didn’t call me 🙄 Phoned them & Lewis sorted it all out after 40mins of multiple resetting at the Optus end & the phone line is working Thank ****

  • nasirtarar Nasir Nawaz Tarar (@nasirtarar) reported

    @Optus NBN is not working again now. Any updates?

  • ChuckTaylorz89 HoodLikeMe (@ChuckTaylorz89) reported

    Oh fark off! Optus internet just went down again!

  • wade396 Tanya (@wade396) reported

    @Optus Hello can anyone assist me with my Optus mail is there a problem accessing emails

  • humustextual Aja (@humustextual) reported

    Update still no wifi, get my mothers hotspot like an hour a day. **** you optus

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus Service came back on a few minutes ago. Thanks for contacting me to investigate.

  • MattWatson1 Matt Watson (@MattWatson1) reported

    So, after bungling our plan adjustment, @optus are now making it difficult for us in terms of fixing their error. I have never experienced such half-wittery and incompetence. Fix it @optus Just fix it #optus #optusfail #rubbish

  • cursedgenie09 Cursedgenie (@cursedgenie09) reported

    @Optus i cant access webmail and your support staff are no help at all, they only know how to basic trouble shoot. it has been like this for a day now.

  • jj_dock John Jackson (@jj_dock) reported

    @Optus what's up with webmail? Been out of action for 3 hours #fail

  • therealcyclone Cyclone (@therealcyclone) reported

    @Optus @aussiekimbo This was what I was trying to find out too. I couldn't access emails even using another telco network 😭