Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne's Account. 💉💉💉💉
(@ShakesFirst) reported
@DArtagnan71 @smithmeyerjen @OptusEnterprise I helped an aged neighbour with Optus and their atrocious customer service about 4 years ago. Am I going to have to sit there with her and find out if she's been breeched?
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Anthony | mostdope.eth
(@anthony_gerrits) reported
Interesting… haven’t been a customer of @Optus for over 6 months. Just got notification my details were included in the breach. Legally how long are #Optus allowed to hold my personal data if I’m no longer a customer?? #ombudsman care to answer @kbrspace?
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Joanna Johnson
(@byzantinejo) reported
@anthony_gerrits @Optus @kbrspace I think 30 days is max or maybe they have to keep for 5 years for tax purposes? The issue may also be where was the database located that was hacked? Is it outside Aus ? #lawyers chime in! I smell a class action on this
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MadSci 💡
(@MadScintst) reported
@Optus @RunnerSA18 Terrible, It’s only a matter of time before the harm starts.
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Smallzy 🎧
(@Smallzy) reported
Hey @Optus you’ve emailed me telling me that as a former customer you *kept* my data and now hackers have my private information…assuming you’re responsible for any fraud committed using my ID?
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jedstur™
(@jedstur) reported
@peter_0713 That would be kinda funny but mainly horrific because I’m a current Telstra customer (although an hour ago got the “your data has been compromised” email from Optus as a previous customer… so looks like I’d be screwed either way)
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💬
(@rfc6919) reported
“Importantly, no passwords have been accessed”. well that’s great @optus, do you think I give the slightest **** about my account password with you when you’ve let someone take my name, DoB, email, phone number, address, and passport number?
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Maccadvert
(@maccadvert) reported
@nineislands Be warned Optus 100% times worse…hoolie Doolie you can spend all day talking to a machine trying to get service…. Simply outrageous
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unfunk™
(@unfnknblvbl) reported
@gomikestevens @Optus Can't help but think that if companies had to pay users actual material compensation (not just a fine payable to the government) when this happens, they'd find ways for it to not happen.
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Jenny C
(@JennyC1845) reported
@Lisam_2088 @9NewsMelb Lisa aged pensioner here also Optus client I’m so over them I spent morning updating have now decided to go Optus chadstone in person they can fix it ,how do you think I will go