Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/22/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jmagjmagjoda jmag (@jmagjmagjoda) reported

    @sintel @optus - what is happening ???? - all week now the weekend ???? - what’s our service in eastern Sydney ? Answer the phone !!!! - why aren’t other carriers experiencing this ? - answer you customers ! @Optus

  • LeashUnleashed Alicia B (@LeashUnleashed) reported

    Wanna see how the customer service from @Optus is? They screwed up my account LAST YEAR. In the last 2 weeks alone, despite 3 emails and 3 different convos promising a call within set time frames from the service rep, you know how much contact I've had? NIL. Disgusting.

  • real_xye xye (@real_xye) reported

    @dpho17 @Optus Mate, I feel sorry for you. Unfortunately they don’t buy it if you lodge the complaint to the TIO, they don’t care! It’s perfectly fine if they lose you as a customer, because they don’t worry about their customer base. They would say sorry but they don’t care.

  • stromedyfan7788 STROMEDYFAN7788 (@stromedyfan7788) reported

    @Optus I am not buying anymore of ur products because ur useless. I bought recharge today and dialed 555 but it says not connected to network

  • JoeGale18 Joe Gale (@JoeGale18) reported

    @Optus 5)& it's"always DISAPPOINTING" to hear, by Optarse Staff how lousy their service really is & what little they do to change it...

  • benstar22 Ben (@benstar22) reported

    Hey. @optus if the number I call back on is not in service, then the number should never have called me, in the ******* first place. #fixyourservice

  • Optus Optus (@Optus) reported

    @Arcainegel Hi Caine, I'm sorry you're still experiencing issues. Please re-install your My Optus app. If the problem persists, send us a DM and we can investigate this further for you. - Liam

  • JoeGale18 Joe Gale (@JoeGale18) reported

    @Optus & yet? 1)poor Reception normally but incoming Optus calls LOUD & CLEAR 2)refuse to SMS Text prior to DATE DUE MONTHLY BILL to advise 3)CONSTANTLY APOLOGIZING, ASSURING PROMISING TO RESOLVE but meaning none of it 4)NO COMMUNICATION between Optarse departments:Bill Dept indifferent

  • Hirald0 Shane Henry (@Hirald0) reported

    Let's just say, some potential financial issues on their part aside, I'm still curious about where Optus sat during the last negotiations, even acknowledging production challenges.

  • josianne_den josianne den Ridder (@josianne_den) reported

    @Optus My very first experience with Optus wasn’t good so I cancelled. However the bigger companies are worse, back to Optus and the service we’ve personally had dealing with them has been excellent.