Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (15%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Apathetic
(@afy_sh) reported
Optus js down #sos #Australia
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beyond Smith
(@beyondSmith1) reported
@Optus is there an NBN outage in wollongong?
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👽ɟlǝsɹǝH uɐʇɐS🦔Hedgehog 💉💉
(@lawrepforjesus) reported
@Dymphna @LesStonehouse @Optus Yes. They send a basic modem. It's part of the service charges, no way should she be paying for another one. They sent me 5 before the issue was escalated to NBN, and it took them ages to fix it. Was NBN in the end, and the job was huge to rectify. The whole street got better NBN
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Troy
(@TroyHallam) reported
@optus tech support reported no outages and the usual turn off and on etc fixes did nothing. Back to normal today.
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Justin Luu 💉💉AZ
(@luujays) reported
Work is starting soon this morning, and I got a client presentation and my @Optus NBN is down 😩😩. They don’t respond to calls or DMs either ffs. This morning couldn’t get any more stressful! Joys of WFH when you are on NBN 🤡
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Robert Watkins
(@twasink) reported
@MikeFitzAU @LesStonehouse @Optus For issues at home, you should try using wi-fi signal boosting; leverages your home internet to give you reliable mobile signal. Better than nearly $4K to get good coverage.
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Nikki Knight
(@NikkiKn84443633) reported
@Chrissy13308469 Go into either telstra or optus and find a young person to help
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Leanne Stap
(@LeanneStap) reported
@circleslifeAU Thanks. Optus has now acknowledged there’s an outage- 6 hours after I first noticed it! Says they hope to have it fixed by Tuesday. 😩
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Jake Jeffreys
(@jeffreys_jake) reported
@Optus @LesStonehouse How about just getting me a reliable signal. Am unemployed and aren't receiving incoming calls,just a message I missed a call. Also terrible internet for last month.Oh, that's right, already in a contract,so don't care. You're only interested in getting new customers.
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AndrewR
(@arose62) reported
@johnnmoise @Optus Fixed it ? No way! They just ask you to DM them some details, then they want you to go to their website which shows that there are no problems with the network, then they suggest you look in some forum where other Optus customers are searching for solutions. But they won't fix!