Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/15/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • acmadotgov ACMA (@acmadotgov) reported

    @NewtonMark @Optus Hi Mark, up until March 2022 the webpage featured information relating to the rules for verifying identity of purchasers, which vary depending on the method of payment and number of mobile services activated in the customer’s name. 1/2

  • J_MC_R ThePop (@J_MC_R) reported

    I'm not left with a situation that @Optus seems to be ok with, in receiving text messages that are for somebody else, with account information & Optus don't want to help me stop being spammed or help the person whose account is going to be disconnected #OptusDataBreach

  • SzilviaVirag Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️ (@SzilviaVirag) reported

    Sick people not isolating, 75% of Australia (Optus customers past &present) being forced to get new photos for their drivers licenses etc to help them get sick &banned masks because of the supposed Optus data breach to help everyone die. That's where this is going.

  • xnailbunnyx HotDog Water (@xnailbunnyx) reported

    @sunsetriver88 @Optus 😡 they are just so bad at this

  • sunsetriver88 Jax (@sunsetriver88) reported

    @Kendo468 @ClareONeilMP I also only found out via complaint that Optus left out fields in their notification email - I had more data exposed (eg address) than they had advised me of. Australians need to know they can't trust the emails sent to them!

  • Zemochcb Zem (@Zemochcb) reported

    @stilgherrian IMO @Optus should pay EVERY customer compensation of a minimum of $250.00 at least to cover the costs of replacement passports/drivers licences etc...

  • kymboy1 Kym Goldsworthy (@kymboy1) reported

    Just rang Optus "Help"to find out what ID docs have been hacked but the call centre couldn't send me an email or verify my ID even though I had all my details at hand. They said go to an Optus store or ring their other help line. Is this some kind of alternative Optus universe?

  • ScomoCchio ScomoCchio 🇦🇺 🇬🇧 🇺🇸 (@ScomoCchio) reported

    @melbstormrocks @Optus I never do!

  • arthacket Art Hackett (@arthacket) reported

    @TonyIKnow @Optus Big, major compensation for another ***********, providing warning to other bastards that leak/lose data they should never be storing.

  • despinidic87 Darren Despinidic (@despinidic87) reported

    @Optus Messaging through the app is hopeless (session closed by consultant before I get a chance to reply). DMing @optus on Twitter is hopeless (no reply). How do I get help? TIO? Maybe a public tweet. #whoknows #optusbreach