Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/03/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • naderomg Terminator (@naderomg) reported

    @R_Chirgwin Optus was cyber issue was waiting going happen, unfortunately when Singtel took over IT approx 20 years ago, it all went to ****, they hired friends and not experienced IT staff, Optus IT was a disaster waiting to happen.

  • RealCarl_Fee Carl Fee (@RealCarl_Fee) reported

    @sophie_walsh9 @9NewsSyd So, is this an admission that customer data, including sensitive information, is not encrypted? Will @Optus, when contacting customers, be walking through the required security updates that need to performed and compensating for the time?

  • CeeJ163 Cornelia Jantzen (@CeeJ163) reported

    @sallyrugg Optus in my area has been bl@@dy disgusting this past week I don’t usually have probs here, but this week, it’s been out of service more than not And yesterday OPTUS announced it had been hacked and ALL info on every customer was at risk OPTUS NOT GOOD ENOUGH

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • itsfait Fait (@itsfait) reported

    Gonna cop a Samsung Tab soon Telstra ofc because I wouldn't touch Optus with a stick, especially after they've been hacked, bad enough the wifi with it which I have no say over, I just live here not the top household owner.

  • peter_0713 🤑🤑🤑 (@peter_0713) reported

    @Optus still haven't received any notification of the data breach. Disgraceful customer service!! I hope are fired for this. #optusfail #optus

  • phenrikand Henrik Andersson (@phenrikand) reported

    @richwgalvin Horrible. What consequence does Optus face?

  • RiskyBusinessX9 RiskyBusiness™🌏 (@RiskyBusinessX9) reported

    @Optus thanks for nothing, customer for over 10 years and you let hackers get into my/our ID documents... Maybe less focus on brand ambassadors and more focus on a competent Cyber/IT function, what you reckon? #optusfail

  • Gruffy666 The Weatherboard Nine (@Gruffy666) reported

    @jennylmackinnon May 2017 apparently... So angry @Optus is deflecting and acting like it's the customer's responsibility. The should be writing to EVERY affected customer, or former customer, informing them what had been jacked...

  • naderomg Terminator (@naderomg) reported

    @JayJay91341991 Optus was an issue waiting to happen, unfortunately when Singtel took over IT approx 20 years ago, it all went to ****, they hired friends and not experienced IT staff, Optus IT was a disaster waiting to happen.