Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/18/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Suzanne26171032 Suzanne North 🇦🇺 🌸 (@Suzanne26171032) reported

    @Optus why is it so hard to talk to a human? 14 days no internet! This is unacceptable! Calling and messaging with no help! I call and I get disconnected? I message and I am constantly repeating myself… I have a case manager I cannot get a response from!

  • mySMtips Tim Williams (@mySMtips) reported

    @iiNet How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

  • psturm51 Patrick Sturm (@psturm51) reported

    @Optus I have no issues with anything, stop messaging me. Both you and CreditCorp. Your only legal avenue is court. They've been calling more then 3 times per week for a balance not owed. You haven't a leg to stand on. Waddle elsewhere. You've not been asked anything.

  • mySMtips Tim Williams (@mySMtips) reported

    @exetel How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

  • Serendipidude MarkusBiggus (@Serendipidude) reported

    @GayCarBoys This is a complete con by Optus. They create the ‘problem’ by not having any cheap affordable plans. Their $49 plan is more than most ever need. There is no lesser option. It costs Optus nothing to provide unused data if they wanted to, that’s the con. Or just have cheap plans.

  • mySMtips Tim Williams (@mySMtips) reported

    @dodo How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

  • mySMtips Tim Williams (@mySMtips) reported

    @Optus How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

  • BigShotJason Jason Bowers (@BigShotJason) reported

    @Optus I. CAN’T. SETUP. SERVICE. WITHOUT. YOUR. APP. RECOGNIZING. MY. VALID. PASSPORT.

  • KStrength4Life Konyec Strength 4 Life (@KStrength4Life) reported

    @MadScientistFF 1998 my Nokia. I still have it somewhere. Damn the phone plans where out of this world expensive. I was with Optus & I remember i had to go on payment plans because i racked up $400 phone bills with ease.

  • badiucao 巴丢草 Bad ї ucao (@badiucao) reported

    @Part_Time_Owl @Optus @OptusSport terrible company