Optus Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 16 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  Granville #AussieResister (@Granville4879) reported 35 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  Granville#AussieResister (@Granville4879) reported 46 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KJ 🥺🏳️‍🌈 #lesfic (@propertyofKJ) reported 1 minute ago

  @Iamcheyenneblue Probably the ability to build their website and phone system so that it is customer friendly. So service. After that, coverage but Optus has our location covered. Now price. Which will still be better than Telstra. 🙄

• 
  Al Jareer (@CAPONE_77) reported 3 minutes ago

  @StanSportFC @maxrushden @mredkavalee This must be one of the must stupid ideas yall thought about making your subscription 4 times what it was for optus. Not only have yall taken the rights for one of the largest competition in the world i have to pay an extra $10 to watch your **** shows give it back to optus.

• 
  BJonGameDay (@BJonGameDayShow) reported 11 minutes ago

  @SW0RDIE @Optus Yeah that’s why I terfed them, too busy trying to get me to sign a new contract than fix my ******* Internet.

• 
  Mark Saunders (@SW0RDIE) reported 12 minutes ago

  @BJonGameDayShow @Optus two days without service and one hour on the phone today only to be told it needs a tech expert who will be in touch within the next 24 hours!!! So looking at 3 days without service... Just love their customer in need urgency!!

• 
  Blaise Burrows (@blaise_burrows) reported 13 minutes ago

  @Optus hey I've paid my bill and my service is still restricted, can you help?

• 
  Haydes (@flightydingo) reported 15 minutes ago

  @Optus your 5g tower in Maidstone 3012 goes down about 75 times a month. I always get told it's my device. Can you just fix it please, even my neighbours arent able to work

• 
  emhoji (@emhoji) reported 17 minutes ago

  what's worse, optus customer service or commbank customer service

• 
  Mark Saunders (@SW0RDIE) reported 20 minutes ago

  I think @Optus are putting too many resources into selling new iPhones than looking after existing customers with tech issues. No service for 2 days now!!! If your a new customer looking at getting a new iPhone beware of @Optus lack of after sales care. #shocking

• 
  TheJonnyLee (@TheJonnyLee1) reported 22 minutes ago

  @Optus Far too expensive and a risk - particularly for something that has always had problems- historically.

• 
  Spartan Warrior (@300_warrior) reported 24 minutes ago

  @IFM_Economist same thing happened with mine, I'm with Optus went from $70 to $75 (unlimited) a few months ago. TLS has always had premium pricing, hope the service (internet & customer) is ok