Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/21/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hcgray Hannah (@hcgray) reported

    @tbn97 @Optus I've been a happy Optus customer since 2003, and the only bad experience I've had was last week. Thanks for the feedback though.

  • SexyLouieLi Louie Li (@SexyLouieLi) reported

    @Optus Have tried the usual troubleshooting steps. Issue is network side. Modem is not able to establish a connection.

  • darren_handreck Daz (@darren_handreck) reported

    @Optus Thanks for the reply but doesnt help my situation, given there’s no ETA looks like once again I cant work from home , costing me a fortune in down time. This isnt a once off, its now 5 times in the past fortnight . Sucks to be me on this 💩service. @NBN_Australia @optus

  • mrsayanray11 Sayan Ray (@mrsayanray11) reported

    @SkipLam @Optus Same problem, also in Mount Waverley

  • darren_handreck Daz (@darren_handreck) reported

    @Optus So your nbn is down yet again in Montmorency, this is now the 5th time in a fortnight!!! once again I cant work from home. This is ridiculous😤😤😤🤬

  • SkipLam Skip Lam (@SkipLam) reported

    @Optus Your outage page says there is no problem but clearly from the tweets there seem to be a problem in many suburbs.

  • kiranac1 chandra amara (@kiranac1) reported

    @Optus there is no NBN internet connection (Victoria, suburb clarinda) for the last one hour and not able reach out to technical support over phone. When can we expect the service to be restored?

  • VDZZ4 VD_ZZ (@VDZZ4) reported

    @Optus There was a scheduled outage that was supposed to finish at 4:30pm. It is now 6:45pm and still no Optus NBN!!!

  • megas_c Megas C Louis (@megas_c) reported

    @Optus NBN down at my place in glen waverley. 4g backup failed to work as a backup in time of need. Without internet for almost 5 hours. Smarthome became dumb home. We got 4g back up at extra cost to serve only in situations like this. But a disaster failure!

  • P1zzel P1zel (@P1zzel) reported

    @optus why does your internet absolutely suck while gaming. Fix the problems and stop giving me 10second lag spikes every 30 seconds