Optus Outage Report in Lake View, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Lake View, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lake View and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (24%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Lake View, State of New South Wales
Latest outage, problems and issue reports in Lake View and nearby locations:
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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AndrewR
(@arose62) reported
@Optus So why won't you "run some checks" without a DM (which just takes my ongoing complaints out of the public eye)? It's not like I can't reproduce the 0.3Mbps "speed" every single evening. Why can't Optus monitor the network around Charmhaven? Why would this DM be different??
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Sally
(@SallyGearing) reported
Is anyone on #Optus having trouble is their service down
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Ar 🐶💜🎨✈👑🥢
(@bangtanmum) reported
@AceF1910 @Optus Obviously they don't. The response I received on Facebook was actually very apologetic and they passed on my issue to the store.
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Lukemegapix
(@lukemegapix) reported
@Optus Speaking offline is of no use as assistance doesn’t actually assist and real service is now merely a concept. The mobile has a cracked screen. It’s eligible to be upgraded and this has been handled seamlessly in recent years without insurance delay. Why is it now difficult?
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Vidur Tuli
(@vidurtuli) reported
@Optus lost 5g on my mobile and home broadband modem a few days ago in Kensington, NSW. Your 5g support won’t admit there’s a fault so I am stuck with super slow internet at home. What brilliant customer service!
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Roger
(@Roger67164249) reported
@OptusEnterprise I made the mistake of update my Optus apps and now it doesn't work on my mobile phone. So I can't pay my bill anymore
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Jason 🇹🇼
(@jasons_tweet) reported
@Optus What is going on with the gawd awful reception and throughput in Canberra, Civic Northbourne side? It is terrible.
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Andy Hedges
(@andrewmic) reported
OK @Optus this @NBN_Australia inconsistent service is becoming annoying when I am trying to work. When will it be back up again?
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✨GahNotThisAgain 2.0
(@sassyausgirl) reported
@bangtanmum @Optus I’m so sorry that was your experience - I’m making a report to the Human Rights Commission on advice from a law expert - I’m going to follow through I’m tired of this nonsense. I hope you’re ok it can be confronting and embarrassing not getting service - I know I was! 🌺🌺
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Will
(@WillKallis) reported
Hey @Telstra why are you blocking the December security update for the Pixel 6? You did the same for the Android 12 update with the Pixel 4/5. Having to pop an Optus SIM into my phone just to get crucial security patches is a bit stupid. @Ausdroid FYI