Optus Outage in Lisbaun, Casey, State of Victoria

Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.

Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.

Trying to opt out of @AppleMusic on @Optus. Help?

optus sucks so much my god. y’all please tell me telstra is better

Seriously. Being an @Optus customer has been so so so terrible.

@reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.

@Optus my cable internet is down in 3021 Vic. Please Help!

@Optus Is there an outage in Reservoir 3073? My home internet is down and the troubleshooting methods haven't worked. It has been down for an hour.

Finally after all this time I received a response from @optus My issue has been resolved and once I send my old phone back I will have this out of my hair... #breathoffreshair

@TechGuideAU @catch_au Regards of price, I have had terrible reception issues with the Optus network, never again.

@onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any

@optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.

@Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous

@Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor

@MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.

Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.

@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

@Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠

@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)

@hugh_woods Sorry to hear about the issues you're having with the My Optus App. I've tagged this to be reviewed by the relevant teams as feedback. I'd also recommend sending this through directly in the app via More > Feedback so our app development team can investigate - Nard

Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.

Only 1 bar of service in Ballarat @Optus. How is this possible?

How on earth do I have 1 bar of service in the middle of a regional city @Optus? #Ballarst Not good enough.

@Optus @goodyafl The messaging in the app never works for me either

@Optus hey team is there a better way to talk to you about something rather than through the chat function in the app, which never seems to work, and I get asked the same question 5 times by 5 different consultants because they don’t read the full message thread?

@Optus @TimeOutBeats Nah, I find it harder to talk on the phone with the support team. They are based overseas and don’t seem to understand me half the time or vice versa. Could we maybe move the support team to Australia and give jobs to the Australian people, it would help our country so much.

@FL1NTS @Optus Don’t you hate when they try to tell you how they understand and how sorry they are but then they don’t help you after that.

@whoozqueen @Optus Optus mobile usually works great for me, depending where I am. But their home broadband services are dreadful, they need to fix it up or stop charging us.

@Optus why does my internet cut out when it rains? It’s been happening for ages now.