Optus

Optus Outage Report in Pakenham East, Cardinia, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pakenham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pakenham East, Cardinia, State of Victoria 12/23/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Pakenham East, Cardinia, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Pakenham East, State of Victoria

Latest outage, problems and issue reports in Pakenham East and nearby locations:

  • diliprao Dilip Rao (@diliprao) reported from Melbourne, State of Victoria

    @ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.

  • ShortBlokeJosh Short Bloke Josh! (@ShortBlokeJosh) reported from Melbourne, State of Victoria

    Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...

  • _VonFingerbang ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ (@_VonFingerbang) reported from Melbourne, State of Victoria

    @BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger

  • geoff_craig Geoff Craig (@geoff_craig) reported from Melbourne, State of Victoria

    @PaulDavys Optus sucks!

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2

  • DeanRosario Dean Rosario (@DeanRosario) reported from Melbourne, State of Victoria

    @ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 (@stirlospace) reported from Melbourne, State of Victoria

    @sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking

  • DeclanJE Declan JE 📸 (@DeclanJE) reported from Melbourne, State of Victoria

    @LounaTuna @Optus **** that's shameful for nbn speeds

  • kelvin_yli 友人圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    @Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Thanks Aron, already escalated, but service is ...... underwhelming.

  • BennieKrevice Bennie Krevice / Annie Krevice (@BennieKrevice) reported from Melbourne, State of Victoria

    @gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.

  • j_foreigner jonnyforeigner (@j_foreigner) reported from Melbourne, State of Victoria

    Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content

  • uaena_panda Uaena_Panda 🐼 (@uaena_panda) reported from Melbourne, State of Victoria

    @chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol

  • mralexdawson Alex Dawson (@mralexdawson) reported from Melbourne, State of Victoria

    Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.

  • nikolajarac Nikola Vukcevic (@nikolajarac) reported from Melbourne, State of Victoria

    @Optus your web chat has been down for half an hour now...

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • billygraveslfc William Newman-Graves (@billygraveslfc) reported

    @Optus hello, it's me again, can you please employ someone in your overseas call centre who can actually do their job and fix my problem rather than try to "perform a health check" aka up sell me. #CustomerServiceStinks

  • Earl_GreyT L J R (@Earl_GreyT) reported

    @JenEng @airbnb_au Hi! I saw your tweet. Is your SIM direct with a carrier? Eg. Telstra OPTUS VodaFone - As AirBnb does not support SIMs from all virtual carriers. Such as Amaysim ALDIMobile etc.

  • Stuntwoman09 Macca_Alex (@Stuntwoman09) reported

    @Optus I upgraded from an iPhone 7 to a new iPhone 13 pro hoping I’d get 5G. I can’t even get full bars on 4G. It’s 1 to 2 bars 4G max. I live in Penrith NSW 2750, the 3rd largest CBD in the state & the reception is garbage. Get it together. #nothappyjan

  • wa_male Jared (@wa_male) reported

    @Anthonydsmith86 It is an outdoor setting at the Dawn Service so why is it capped at 500 when 30,000 is allowed at the Optus, don't really get that.

  • MarvinAndroid4 Marvin (@MarvinAndroid4) reported

    @DocB__ @iiNet ditto, left iinet a few years back, and nbn for that matter. optus wireless broadband, cut out the middlemen and the dodgy copper wires in the ground. flawless

  • seriouslyenuff enuff (@seriouslyenuff) reported

    @DocB__ Okay. Technology will be similar, but locsl speeds may differ. Telstra here is slow as. Optus flies. Depends where there towers are etc. Maybe see what your neighbours use?

  • seriouslyenuff enuff (@seriouslyenuff) reported

    @DocB__ Okay. Technology will be similar, but local speeds may differ. Telstra here is slow as. Optus flies. Depends where there towers are etc. Maybe see what your neighbours use?

  • shortfry722 Brett Nathan (@shortfry722) reported

    What the hell is going on @optus ?? Brisbane airport, sydney airport, darling harbour, Sydney city all dropping mobile data is and out. Why am I paying for a service you are not providing. And don't blame flooding.

  • ZOOTV19783 ZOOTV1978 (@ZOOTV19783) reported

    @Optus When are you going to fix the text messaging issue?? I can send but not receive texts from Telstra customers or Android users. Ive contacted Optus support with no resolution and apple who say my phone is fine!

  • heywood_dean Dean Heywood (@heywood_dean) reported

    @Optus absolutely **** service on live chat. App clunky and won't load the page I need. Not impressed.