Optus Outage Report in Pakenham East, Cardinia, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Pakenham East, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Optus
Optus is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Live Outage Map Near Pakenham East, Cardinia, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
||
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Pakenham East, State of Victoria
Latest outage, problems and issue reports in Pakenham East and nearby locations:
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩
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Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
@Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.
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Damian Marley🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.
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Short Bloke Josh!
(@ShortBlokeJosh) reported
from
Melbourne, State of Victoria
Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...
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jonnyforeigner
(@j_foreigner) reported
from
Melbourne, State of Victoria
Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content
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Tristan 🌱
(@cptwoodsy) reported
from
Melbourne, State of Victoria
@Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Yep, @optus 4G Wirelesss down again.
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Davo
(@DavoGunner) reported
from
Melbourne, State of Victoria
Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport
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Navaldeep Singh
(@NavalGeekSingh) reported
from
Melbourne, State of Victoria
@Optus is worst than the @reliancejio .
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.
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*Cindy N* 🤔
(@cindyn) reported
from
Melbourne, State of Victoria
@Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!
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Paul Walsh
(@sportpaul) reported
from
Melbourne, State of Victoria
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
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stokers
(@stokers26) reported
from
Melbourne, State of Victoria
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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trelord
(@trelord75) reported
@selenatorinbldg @Optus Different addresses compared to actual website, first off - DON'T PAY A DAMN THING.
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Rob Scriva
(@rovingrob) reported
@Aussie_BB @Optus Can I lodge a complaint about network coverage to ABB?
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katie
(@ceIegorm) reported
optus is so **** and slow I hope they know I hate them
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@Birute_62
(@Birute_62) reported
@Optus 11.44pm. I have to stay awake. Terrified due to no safety Alarm activation option. Disconnected ph at 8pm! Office shut. Service Aust pay you fortnightly to avoid this disaster but you do not act. Now what? I'm a carer. Not waiting for social call!
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Ben
(@An0therLFCfan) reported
@Optus I have never dealt with a more incompetent and devious company in all my life living in the UK and Australia. Your worker lied and misled at the point of sale for broadband (even his manager said this). Sent me the wrong product & billed me for both it & the replacement.
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Sam Lindeman
(@SamLindo2) reported
Optus asking if they’ve ‘fully satisfied my concerns’ at the end of a 45 minute call explaining that their service is just still not really working for a few more weeks is pretty funny. Hey mate we came to fix the toilet but accidentally broke the shower hope it’s all g?
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Ch
(@Ch93470644) reported
New to optus prepaid mobile, has been complete nightmare. 3days for delivery 2days to activate sim On wrong cheaper plan than already paid. Waiting Waiting for customer service....
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Laura
(@OmgIAmOver30) reported
Not saying this for me. My complaint is over and the restaurant is Menulogs problem I think. But it's increasingly frustrating how hard it is to speak to a human with most corporations now (Hai @Optus). Real complaints will go unheard.
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Alan Barlow
(@alan_in_oz) reported
@Optus I cant even send you information because the stupid MyOptus app is "System unavailable due to technical difficulties" and all the information is on that app. FYI my address is 955 Moggill Rd, phone service is 0738785858 That should be enough for you.
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Nurse ‘Vax x 3’ Ratched
(@esesesse) reported
Over 24 hours of dealing with Optus Support and it's not going well. Not well at all.