Optus

Optus Outage Report in Pakenham East, Cardinia, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pakenham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pakenham East, Cardinia, State of Victoria 02/18/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pakenham East, Cardinia, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Pakenham East, State of Victoria

Latest outage, problems and issue reports in Pakenham East and nearby locations:

  • driver_x_oz Driver_x_oz (@driver_x_oz) reported from Melbourne, State of Victoria

    Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

  • cindyn *Cindy N* 🤔✨ (@cindyn) reported from Melbourne, State of Victoria

    Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, State of Victoria

    Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • VamsiMithun Vamsi Mithun (@VamsiMithun) reported from Melbourne, State of Victoria

    @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

  • PoopsieD72 🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported from Melbourne, State of Victoria

    @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    @BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

  • NiaDrakaine 𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported from Melbourne, State of Victoria

    Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic

  • bonitoclub Tony (@bonitoclub) reported from Melbourne, State of Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

  • AlaaBakhamees آلاء باخميس | Alaa Bakhamees (@AlaaBakhamees) reported from Melbourne, State of Victoria

    I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!

  • HelloSammyG HelloSammyG (@HelloSammyG) reported from Melbourne, State of Victoria

    @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

  • richardmelb05 Richie_Night Owl (@richardmelb05) reported from Melbourne, State of Victoria

    In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

  • ShigeruKugimiya Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, State of Victoria

    @Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus Been the worst service all day with continual drop outs.

  • andrewwlaird Andrew Laird (@andrewwlaird) reported from Melbourne, State of Victoria

    Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jedstur jedstur™ (@jedstur) reported

    @peter_0713 That would be kinda funny but mainly horrific because I’m a current Telstra customer (although an hour ago got the “your data has been compromised” email from Optus as a previous customer… so looks like I’d be screwed either way)

  • maccadvert Maccadvert (@maccadvert) reported

    @rpcounat @SenSHenderson @AlboMP Optus is totally incompetent, if you have any problem, you can speak to a machine that does not always understand so the game of reframing your issue begins. This is the absolute truth the conversation with a machine can take hours like 5-8 … awful

  • ReethiNeethi Budbiceps (@ReethiNeethi) reported

    @Optus you have sent a generic email saying my personal data is exposed which may include drivers license and passport nbrs, your support on messenger cannot confirm that, what kind of support are you guys running? last 30 mins your support is parroting std generic message!

  • peter_0713 🤑🤑🤑 (@peter_0713) reported

    @jedstur Unfortunately I'm an Optus customer. Got the dreaded email this morning 🤬🤬🤬

  • MadScintst MadSci 💡 (@MadScintst) reported

    @Optus @RunnerSA18 Terrible, It’s only a matter of time before the harm starts.

  • anthony_gerrits Anthony | mostdope.eth (@anthony_gerrits) reported

    Interesting… haven’t been a customer of @Optus for over 6 months. Just got notification my details were included in the breach. Legally how long are #Optus allowed to hold my personal data if I’m no longer a customer?? #ombudsman care to answer @kbrspace?

  • Anthony31421753 Anthony (@Anthony31421753) reported

    @Optus @RunnerSA18 Ive received the email but whats the support part? Email basically just says bad luck

  • JennyC1845 Jenny C (@JennyC1845) reported

    @Lisam_2088 @9NewsMelb Lisa aged pensioner here also Optus client I’m so over them I spent morning updating have now decided to go Optus chadstone in person they can fix it ,how do you think I will go

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus