Optus

Optus Outage Report in Pakenham East, Cardinia, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pakenham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pakenham East, Cardinia, State of Victoria 03/02/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pakenham East, Cardinia, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Pakenham East, State of Victoria

Latest outage, problems and issue reports in Pakenham East and nearby locations:

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

  • Paul_Orford_AU Paul Orford (@Paul_Orford_AU) reported from Pakenham East, State of Victoria

    Hey @optus why do i have to go outside to have a decent call with my customers? Seems to be a capacity issue, rather than a coverage issue. Its worse at night when people are home or when everyone works from home due to covid?

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • swearyanthony Anthony B, (@swearyanthony) reported

    So how many folks had their private data exposed by both Optus and Medibank? Surely has to be hundreds of thousands. If we had a way to sue for breaches of privacy you'd find this **** would get attention

  • ian36613527 ian (@ian36613527) reported

    @Anthony_Klan @Optus Stood down by her boss for incompetence maybe.

  • davvers605 Daniel Davini (@davvers605) reported

    Gee I hope the Windies offer a bit more in the NRMA Insurance Test Series (no issues with insurance company sponsorship??) than they have at #T20worldcup Can't see the Optus Stadium Test lasting through to the weekend!

  • colintucker Colin Tucker (@colintucker) reported

    @JonathanGwood The Optus one was just bad authentication and development practices. It was literally like having a giant warehouse full of user data, with a massive door wide open, and a huge flashing neon sign saying "Get your sensitive data here!"

  • Cyberkite1 Cyberkite (@Cyberkite1) reported

    "No customer account information was included, we believe it's been made available now in an attempt to profit from the Optus breach," the Telstra spokesman said.

  • formallypedro Donkey Ote (@formallypedro) reported

    @neilw101 @redruby17 @Optus Just stay away from Telstra. I thought Optus were bad until I changed a couple of months ago. Was forced to make my first complaint to an Ombudsman about Telstra.

  • Minus777 Peter (@Minus777) reported

    @msfang @Optus @Telstra Bit over 12 months. But will find out if I can just terminate it. The bank that the bill comes out said it looks like I was phished & added more security. But Equifax seems to not work.

  • phocks Joshua Byrd (@phocks) reported from Brisbane, State of Queensland

    tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

  • Minus777 Peter (@Minus777) reported

    @msfang @Optus @Telstra Worst part is, we had plans for this weekend, but had to transfer money just in case and it didn't transfer straight away. So it's messed our weekend up. We're on edge.

  • AustCitizen Steven Raftis 🇦🇺 (@AustCitizen) reported

    @Anthony_Klan Optus demonstrating that their secondary cyber defence “PR defence”. It activated to deflect criticism, shield senior management and stop leaks. Appears it hasn’t stopped bad news getting out. Hopefully this will be the crisis we need to tighten up.