Optus

Optus Outage Report in Pakenham East, Cardinia, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pakenham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pakenham East, Cardinia, State of Victoria 01/08/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pakenham East, Cardinia, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Pakenham East, State of Victoria

Latest outage, problems and issue reports in Pakenham East and nearby locations:

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • andrewwlaird Andrew Laird (@andrewwlaird) reported from Melbourne, State of Victoria

    Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

  • Barefootnurse1 The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, State of Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum

  • Barefootnurse1 The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, State of Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum

  • driver_x_oz Driver_x_oz (@driver_x_oz) reported from Melbourne, State of Victoria

    Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus Been the worst service all day with continual drop outs.

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    @BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • ShigeruKugimiya Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, State of Victoria

    @Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?

  • cindyn *Cindy N* 🤔✨ (@cindyn) reported from Melbourne, State of Victoria

    Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…

  • VamsiMithun Vamsi Mithun (@VamsiMithun) reported from Melbourne, State of Victoria

    @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

  • JohnOSullivan36 John O’Sullivan 🌻🌻🌻🌻🌻🌻🌻🌻🤔🤔🌏🌈🌈 (@JohnOSullivan36) reported from Melbourne, State of Victoria

    Story 7: Teenager convicted trying to defraud victims of Optus earlier data breach. Story 8 father of 11 gunned down Noble Park. 5 months on murder weapon not found. Story 9: Incorrect reporting that #MidTerms22 start tomorrow. They start in around 2 hrs in NY. Promotion of Biden

  • mikemoran19 Mick ⚠™ (@mikemoran19) reported from Melbourne, State of Victoria

    @Optus service is absolutely appalling today, who's fallen asleep in there?

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, State of Victoria

    Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

  • PoopsieD72 🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported from Melbourne, State of Victoria

    @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

  • Bunba Julie-Anne Adams (@Bunba) reported from Melbourne, State of Victoria

    @Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

  • DrTejashreeK Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, State of Victoria

    Anybody experiencing issues with @optus network? Signal interruptions are regular and ongoing. I often get dropped out of important meetings and seminars because of network issues. This is beyond annoyance #Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • amb200560 BeezKneez (@amb200560) reported

    @justbyron @Optus Ummm wtf?

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @GunnersDwnUnder And Optus should be brave and admit that they do have network issues.

  • real_xye xye (@real_xye) reported

    @vaughan_k @Optus See, you can only figure it out by yourselves. Their technical support is always questioning the oversea phone number I dialed. I've used my partner's device dialed the same number on her Optus device, it works, but the Chat agent is still asking me what number I've dialed...

  • bprandall bprandall (@bprandall) reported

    @Optus My home cable Internet is down. I’d message you through the Optus app on my iPhone but whenever I tap “Message us”, the app crashes.

  • Jhxbi Jhobi (@Jhxbi) reported

    @Telstra Yes I've done both of these . There is literally nothing wrong except for your service. I've been with optus and dodo and they both work fine Telstra is the only provider I and literally everyone across Australia has had issues with. E.g people have 40% packet loss when gaming.

  • KarenGarrard12 Winton Rose (@KarenGarrard12) reported

    @OptusNewsRoom @kbrspace Kelly, I'm not sure what you know about Optus customer service but it is non-existent. I have a 92 year old neighbour in Sydney who has been without a phone service for two weeks and still nothing. Can you help?

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus Is there any hope that the support crew who answer cries for help when you have no internet or landline will ever get a clue. 5 hours on the app and had to come up with my own resolution: plug in the old modem which was replaced in August 2020

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus After another 90 mins of to and fro with the sales guy who finally realised he couldn't help us at 11:30 I got flicked back to tech.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Here we go again @Optus keen to respond failed to read message I am still having issues with sending and receiving texts with my post paid account, but staff through the app gave answers related to my prepaid number. 👎👎👎

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus Our internet & phone went down around 2200 last nite - no human response only "Optus Assistant" by 0011 this morning so gave up.