Optus Outage Report in Pakenham East, Cardinia, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Pakenham East, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (67%)
-
Phone (13%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (6%)
-
TV (%)
Live Outage Map Near Pakenham East, Cardinia, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Pakenham East, State of Victoria
Latest outage, problems and issue reports in Pakenham East and nearby locations:
-
友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
@Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
-
Geoff Craig
(@geoff_craig) reported
from
Melbourne, State of Victoria
@PaulDavys Optus sucks!
-
Declan JE 📸
(@DeclanJE) reported
from
Melbourne, State of Victoria
@LounaTuna @Optus **** that's shameful for nbn speeds
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2
-
ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ
(@_VonFingerbang) reported
from
Melbourne, State of Victoria
@BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.
-
jonnyforeigner
(@j_foreigner) reported
from
Melbourne, State of Victoria
Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
-
𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking
-
Nikola Vukcevic
(@nikolajarac) reported
from
Melbourne, State of Victoria
@Optus your web chat has been down for half an hour now...
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
-
lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger
-
Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
-
Dilip Rao
(@diliprao) reported
from
Melbourne, State of Victoria
@ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.
-
Bennie Krevice / Annie Krevice
(@BennieKrevice) reported
from
Melbourne, State of Victoria
@gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall
-
Short Bloke Josh!
(@ShortBlokeJosh) reported
from
Melbourne, State of Victoria
Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...
-
Dean Rosario
(@DeanRosario) reported
from
Melbourne, State of Victoria
@ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.
-
Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt
(@MattIsNE1) reported
from
Brisbane, State of Queensland
@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
-
MrsC
(@its_neekneeks) reported
@Optus It all started so well, Harrison was helpful, but 3 days later and a different agent has reneged on their offer and I'm still without a phone. Thanks for nothing @Optus #fail #OptusSayNO
-
Olly
(@Olly56631591) reported
@Optus …freeze my monthly payments for 3 months however call back in January to extend it again (which I did) however the customer support lady didn’t advise me that my email wasn’t registered so unable to do this as unable to do as can’t do MFA & now a payments bounced, need snr mgmt
-
d
(@iamdaniela) reported
Mum left on Thursday, to go camping with a group of friends and we’ve not heard from her. But she’s with @Optus which could explain her lack of signal. Should I be worried?
-
Mayank Kapoor
(@mayankk1504) reported
@Optus @CleftChinBoy I have been having same problem. Tried everything uninstalling this and that. Also my previous issue of not able to receive calls and text from non optus networks still under investigation. Been over a month for both issues
-
Optus
(@Optus) reported
@CleftChinBoy Hi Cleft, not great to see that you are having trouble with the My Optus App. Could you kindly try uninstalling the app, restarting your device then reinstalling the app? If you require further assistance, please send us a DM here on Twitter anytime -Gabby
-
Vivian Andersen
(@vivandersen) reported
Hellooooo where’s @optus is it just me or is anyone else GOT NO BLOODY INTERNET its been down for an hour….what’s going on?????
-
SSU Yuki
(@SSUYukizor) reported
@Optus any update on the reduced services/outage in the castle hill/bella vista area? its been under investigation with no updates all day
-
Matt
(@MattIsNE1) reported
from
Brisbane, State of Queensland
@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
-
Charles
(@Charles_CT17) reported
@Optus @tnucrepus The quality is shocking on TV apps, phone is fine. Fix it