Optus Outage Report in Pakenham East, Cardinia, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Pakenham East, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Pakenham East, Cardinia, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Optus Issues Reports Near Pakenham East, State of Victoria
Latest outage, problems and issue reports in Pakenham East and nearby locations:
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li 🤷🏻♀️
(@li_dpq) reported
from
Melbourne, State of Victoria
Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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Bird 🅱️⭕️ℹ️
(@RandzyBirb) reported
from
Melbourne, State of Victoria
@Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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Matt
(@mattdarveniza) reported
from
Melbourne, State of Victoria
@mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless
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helen drinoczky
(@scousehelen) reported
from
Melbourne, State of Victoria
@Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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Colin Panisset
(@nonspecialist) reported
from
Melbourne, State of Victoria
@mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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Muhammad Zafar
(@xafarr) reported
from
Melbourne, State of Victoria
Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Vass
(@Vass2016) reported
@TajBragg Unfortunately Phil you are grasping at straws as usual. It is another useless multi national @optus that talks about service but does nothing, other than take your money and have call centres in the Philippines. Used to be better when the Aust people owned Telecom.
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Vass
(@Vass2016) reported
@Optus @1malcolmturnbull Another 9 hours without internet, and like clockwork went off again at 4.00pm which means no internet until 6.00am. 3 weeks of this crap and they are still looking into it. Optus just useless,as was Turnbull who gave us this shite.
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🎶Maggie Gardener 💡 😷
(@methusheilah) reported
After a long running dispute with Optus over transferring my service to my property in Kinglake which was previously connected by Optus, I have cancelled my service. I will never again be a customer of @Optus.
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Jonathan Barresi
(@MessyBarresi) reported
@Optus **** Optus you're all scamming dogs
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Tats
(@tatsyellow46) reported
Optus Stadium update-can’t help feeling west coast would be better if they played Naitanui Kelly Cole Allen Ryan Gov for more than a qtr and dropped Nelson
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Chris Town
(@WillNAlex) reported
@Optus my wife has had the worst experience trying to port her number over to @telstra It’s been two weeks and counting, multiple calls, her last exchange today ended abruptly when your customer service hung up on her. @telstra please help
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Vass
(@Vass2016) reported
@Optus You have been investigating for 3 weeks. What makes you believe you will suddenly discover the problem? Your site says there are issues in my area...The same message has been there all week, and nothing has changed.
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💧Granton Smith
(@MrCrouton80) reported
@evbriefmedia They're on Optus are they? My phone is on Optus and the car (Model 3) is in Telstra - I often find my phone signal quits before it does on the car, especially once I leave regional towns around the Central West. Weird that it's dropping out in town though?
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Rahul
(@Ramickey777) reported
@Optus the service is pathetic. I had an e sim installed on phone 5 days back and then had to change my phone. I was told 2 take a new physical sim & use it as a replacement sim. Now d customer care says I need to wait 7 days b4 I get a new esim. I'm traveling shortly. Need help
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Vass
(@Vass2016) reported
@Optus @Raf_Epstein No thanks. I have been dealing with your company for 3 weeks. I am going tell everyone about the experience until someone gets off their arse and does something. Coming into the 3rd hour without internet...on a Saturday night..22 year customer.