Optus Outage Report in Pakenham East, Cardinia, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pakenham East come from postal codes 3810.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Pakenham East, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (8%)
-
E-mail (7%)
-
TV (1%)
Live Outage Map Near Pakenham East, Cardinia, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne, Pakenham East, Lisbaun and Officedale.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Pakenham East, State of Victoria
Latest outage, problems and issue reports in Pakenham East and nearby locations:
-
Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.
-
Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup
-
CHAMPIONS OF EUROPE💙
(@JeromeKhalaf) reported
from
Melbourne, State of Victoria
They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭
-
Siyon🌹
(@siyon_x) reported
from
Melbourne, State of Victoria
@Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help
-
PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
-
James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??
-
Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
-
Aussie Chris 🇦🇺🐯🏆
(@Aussie_ChrisC) reported
from
Melbourne, State of Victoria
@Optus Since 1st of July network maintenance, our home internet is now 50% slower
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
-
Paul Orford
(@Paul_Orford_AU) reported
from
Pakenham East, State of Victoria
Hey @optus why do i have to go outside to have a decent call with my customers? Seems to be a capacity issue, rather than a coverage issue. Its worse at night when people are home or when everyone works from home due to covid?
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours
-
Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.
-
Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.
-
Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.
-
Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!
-
Anastasia McFeeters
(@AMcFeeters) reported
from
Melbourne, State of Victoria
@Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Nuttall
(@NeilNuttall) reported
Seriously @Optus how hard can it be to provide customer service!? I can literally feel my hair greying
-
Max
(@WTrendn) reported
@Optus So we are overseas for next 22 days and have local sim. We are not using optus data, calls and outbound sms. We receive bank and work login otp and Optus has us on ransom of $5/day roaming charge. That's 2 connection x $5 for 22 days🤬🤬
-
Stephen Hegedus
(@StephenHegedus3) reported
@Optus Your customer service is terrible. I have just been on the phone for 53 minutes and 58 seconds trying to close an Access1300 service - I spoke to 3 different customer service representatives who all said they were the wrong person for the job
-
Mimi
(@MimiBlueMtns) reported
@Optus Tried that. It's telling me my account has been blocked. (Which it hasn't). Could you escalate the problem please? Suspect (judging by the product review comments) I'm not the only one.
-
mªdcªtjo (stay) 2.0 (metres away from me)🐀
(@madcatjo2point0) reported
Anybody in southern Sydney having problems with @Optus NBN? Or do I just have a faulty NBN modem?
-
Pradip
(@Yourboypradip01) reported
@VodafoneAU @Telstra @Optus what's happenong with your network ? I cannot access to 4g and 5g ? Very poor service from big company like yours. Time to switch Telstra or Optus
-
Interventor Jalim Rabei
(@paulosrobertos) reported
@Optus three days of service outage is bloody ridiculous seriously
-
PolarK
(@Karina_Melbs) reported
@ClareONeilMP @Optus @dfat it really is time to sort out the issue with blocking our hacked passports in the DVS. You have all said "oh it's simple if you want to prove ID - just take passport into an office & show it". Except that doesn't work. Hasn't worked for Centrelink. /2
-
Cassiel SparklePony ✨ Covid is Airborne 😷
(@sparkleponycass) reported
@DragonofPyrrhia After making us jump through hoops, our moblie provider finally believes the problem isn't us, but they're on Optus reseller and Optus won't believe THEM cause my partner's SIM is "too old". 😶 she has to go for an hour drive for a new SIM and they still can't help till tomorrow!
-
Bobcat
(@Bobcat61606405) reported
@PhilGould15 @Telstra @NBN_Australia I’m with Optus and have the same problem. Numerous phone calls have been fruitless, frustrating.