Optus

Optus Outage Report in Pakenham East, Cardinia, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pakenham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pakenham East, Cardinia, State of Victoria 12/14/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Pakenham East, Cardinia, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Pakenham East, State of Victoria

Latest outage, problems and issue reports in Pakenham East and nearby locations:

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @BelongAU @nathan1ittle Yeah it wasn’t available 😢. But I opened up a service ticket after activation. So hoping the ticket can fix it. It’s for my partners service as he moved from Optus to Belong. Also, signup was so quick! Number is already ported, which I didn’t think happened on sundays 👍

  • angelgabe6 WhatWouldErykahDo? (@angelgabe6) reported from Melbourne, State of Victoria

    The ******* nerve of @Optus sending me an offer for unlimited data on 5G knowing full well neither that service or the ******* NBN are available in my area, this after they sent me a bill for wifi totalling $921.34 for one ****** up month. Don’t make out now ya rip off *****.

  • goldie_fm Goldie (=^.^=) (@goldie_fm) reported from Melbourne, State of Victoria

    Hi @Optus what work is occurring in 3044/3046, as there is a non existent service operating. Thanks

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

  • plunger007 Just Plunger (@plunger007) reported from Melbourne, State of Victoria

    Are 5g towers down around Fitzroy @Optus ?

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • ____0_OO_0____ J (@____0_OO_0____) reported from Melbourne, State of Victoria

    Once again having mobile issues. Last week and all day today. Same for a colleague in mornington whereas I'm north of the city. Not very happy @Optus checking for outages now but seems to be days of outages since last week which is a huge pain

  • angelgabe6 WhatWouldErykahDo? (@angelgabe6) reported from Melbourne, State of Victoria

    So apparently Optus are not the bad guys in my story! My kids have not been connecting to wifi so have only been using phone data, meanwhile nearly 600GB is sitting there virtually untouched. Sorry Optus, I am a tripper but I will keep y’all in check still.

  • ____0_OO_0____ J (@____0_OO_0____) reported from Melbourne, State of Victoria

    No phone connection. Optus outage??? @Optus

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

  • angelgabe6 WhatWouldErykahDo? (@angelgabe6) reported from Melbourne, State of Victoria

    So Optus sent my bill. My bill has jumped from $250 per month give or take $50, to next months bill of over $900. How ******** Optus?

  • jamesanile1 hames (@jamesanile1) reported from Melbourne, State of Victoria

    Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @Optus Still down almost 24 hours later. This is absurd it’s the weekend.

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    @ACTINOSProject @Optus Same here 4G broadband and mobile service. I live in inner city Melbourne but still no NBN. TBH I'm waiting for 5G to rollout before NBN

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • angelgabe6 WhatWouldErykahDo? (@angelgabe6) reported from Melbourne, State of Victoria

    @Kelly696_ @Optus I’m going to check them out. I’m never late with my bills but after this one, I’m exploring my options!

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 (@stirlospace) reported from Melbourne, State of Victoria

    @BorisOsery @gomoau Optus is so bad that in the past week it nearly caused 3 misunderstandings/ fights and at least one accusation of “making it up” re Optus not actually having any real internet. Bastards said they’d fix the next at least 10 years ++ I left in 07 it’s great. 🔋 and actual Signal

  • ____0_OO_0____ J (@____0_OO_0____) reported from Melbourne, State of Victoria

    @Optus The link again said you're working on a mobile tower in the area I suspect that's the same issue. Will see how it is tomorrow.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • harrym_02 harrymarsden (@harrym_02) reported

    Shoutout @Optus for having the worst coverage in Australia

  • samdanjac Dan Leinad (@samdanjac) reported

    Hey @Optus why there's no number to contact for tech support? We know theyre in The Philippines. Please show the tech support number on your site!

  • JKourelis JKourelis (@JKourelis) reported

    @Optus There is no point, year after year I get promises that you are doing better, but your employees off shore help desk people only care about closing tickets. Not resolving issues, no one gets back to you in a timely manner and the rubbish they say a 10 year old knows it’s a lie.

  • milbs @Milbs (@milbs) reported

    @Optus I just replied - you just lost a customer worth >$6000 for $162 - and left me unable to access anything needing an SMS PIN. Shambolic doesn’t come close. @kbrspace

  • samdanjac Dan Leinad (@samdanjac) reported

    Hey @Optus please fix my nbn Cant work from home Springvale vic

  • Catherineku_ CatKuu (@Catherineku_) reported

    @Optus I haven't had internet for 2 weeks now. Every time I call they say "we'll contact you in 24-48 hours" and then they don't. I've called 4 times and nothing has been done about my internet problem. My family has been using data for the last 2 weeks, why am I paying for this.

  • milbs @Milbs (@milbs) reported

    @Optus And I just replied. You’re denying me access to a service that isn’t in default, that you know isn’t compromised. Luckily I’m not a lone teen stuck on the other side of the world…

  • janet_mayfire janet_mayfire (@janet_mayfire) reported

    I have been trying to put prepaid credit on my @optus phone through the app and got an error message. It wouldn't let me contact them directly, either. #optus #Problems

  • Freakzilla316 Freakzilla (@Freakzilla316) reported

    @Optus @_lukeread How do you have the same issue so many times? Today is like the 10th time this year where it’s down.

  • RobWard13 Rob Ward AM (@RobWard13) reported

    @sunriseon7 at least Optus last night gave us a customer relations case number 570958