Optus Outage Report in Pakenham East, Cardinia, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Pakenham East, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Optus
Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (39%)
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Phone (29%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Pakenham East, Cardinia, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Pakenham East, State of Victoria
Latest outage, problems and issue reports in Pakenham East and nearby locations:
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J
(@____0_OO_0____) reported
from
Melbourne, State of Victoria
@Optus The link again said you're working on a mobile tower in the area I suspect that's the same issue. Will see how it is tomorrow.
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Lachlan Kingsford
(@thelochok) reported
from
Melbourne, State of Victoria
@Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?
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Shannon Hitch
(@Hitchey) reported
from
Melbourne, State of Victoria
@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
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Steve2711
(@steve060162) reported
from
Melbourne, State of Victoria
@Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic
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J
(@____0_OO_0____) reported
from
Melbourne, State of Victoria
No phone connection. Optus outage??? @Optus
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NextLevel Bloodstock
(@nextlevelbstock) reported
from
Melbourne, State of Victoria
@Optus what the hell is going on with the internet outage in Brighton??? 4 Days!!! It would be ok if I could get mobile reception to hot spot but unfortunately I’m with Optus so that’s no good either because your coverage at my house is garbage. 😡😡😡😡🤬🤬🤬🤬🤬🤬
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
@cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
@Optus Still down almost 24 hours later. This is absurd it’s the weekend.
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WhatWouldErykahDo?
(@angelgabe6) reported
from
Melbourne, State of Victoria
So Optus sent my bill. My bill has jumped from $250 per month give or take $50, to next months bill of over $900. How ******** Optus?
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WhatWouldErykahDo?
(@angelgabe6) reported
from
Melbourne, State of Victoria
@Kelly696_ @Optus I’m going to check them out. I’m never late with my bills but after this one, I’m exploring my options!
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WhatWouldErykahDo?
(@angelgabe6) reported
from
Melbourne, State of Victoria
The ******* nerve of @Optus sending me an offer for unlimited data on 5G knowing full well neither that service or the ******* NBN are available in my area, this after they sent me a bill for wifi totalling $921.34 for one ****** up month. Don’t make out now ya rip off *****.
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Goldie (=^.^=)
(@goldie_fm) reported
from
Melbourne, State of Victoria
Hi @Optus what work is occurring in 3044/3046, as there is a non existent service operating. Thanks
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@BorisOsery @gomoau Optus is so bad that in the past week it nearly caused 3 misunderstandings/ fights and at least one accusation of “making it up” re Optus not actually having any real internet. Bastards said they’d fix the next at least 10 years ++ I left in 07 it’s great. 🔋 and actual Signal
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WhatWouldErykahDo?
(@angelgabe6) reported
from
Melbourne, State of Victoria
So apparently Optus are not the bad guys in my story! My kids have not been connecting to wifi so have only been using phone data, meanwhile nearly 600GB is sitting there virtually untouched. Sorry Optus, I am a tripper but I will keep y’all in check still.
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Pez
(@Pezzamystic1) reported
from
Melbourne, State of Victoria
@ACTINOSProject @Optus Same here 4G broadband and mobile service. I live in inner city Melbourne but still no NBN. TBH I'm waiting for 5G to rollout before NBN
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?
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J
(@____0_OO_0____) reported
from
Melbourne, State of Victoria
Once again having mobile issues. Last week and all day today. Same for a colleague in mornington whereas I'm north of the city. Not very happy @Optus checking for outages now but seems to be days of outages since last week which is a huge pain
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Just Plunger
(@plunger007) reported
from
Melbourne, State of Victoria
Are 5g towers down around Fitzroy @Optus ?
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Lachlan Kingsford
(@thelochok) reported
from
Melbourne, State of Victoria
@Optus There's a big old blackspot in Bundoora, between University Hill and the ring road. It's been there months, and it's not my phone (although your support _helpfully_ insisted it was). Can it be fixed please?
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@BelongAU @nathan1ittle Yeah it wasn’t available 😢. But I opened up a service ticket after activation. So hoping the ticket can fix it. It’s for my partners service as he moved from Optus to Belong. Also, signup was so quick! Number is already ported, which I didn’t think happened on sundays 👍
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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sprinklr seb
(@SebSprinklr) reported
@Optus you have the worst app experience ever. 'Loading....' Please sort it out, it's 2021 and if you can't get an app right you'll be dead by 2025
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Taylor Morgan
(@taylorannmorgan) reported
@Optus I’m happy for this to be public. The case number is right there. Can’t leave the house or go shopping. Or do covid checkin. Or call my doctor for my urgent appointment. I’ve already followed up 5 times or more in the past month. I am not chasing yiu guys. Fix this immediately.
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𝙋𝙉𝙆𝙇𝙇𝙍
(@PnKllr) reported
Hey @Optus this is your 4G in 2705. Can we get this looked at? Been like this for weeks now but you keep saying there's no issue.. but this is the issue?
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💧JS
(@Aus_Contrarian) reported
Hey @OptusEnterprise maybe you can ask the lovely people over at @optus to unblock me so that I can try to get some customer support? Your my optus app is down, all your phone lines are closed, and the have no internet and am trying to get some work done. Pretty please?
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💧JS
(@Aus_Contrarian) reported
Okay so @optus internet is down, their my optus app is out for servicing. All their phone lines are closed, and it seems @optus on Twitter has blocked me... So basically no support options available. Thanks @optus the terrible service just goes from bad to worse. #optusfail
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Maurie Farrell
(@mozau1) reported
@margaretthrosby The day Optus opened , I got out of Telecom, as it was then, and signed up. 25 years of disgraceful service from Telecom. Optus has had a few hiccups over the years, but never have I felt uncared for and distrusted as I was by their opposition. And it seems nothing has changed.
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💧JS
(@Aus_Contrarian) reported
Hey @Optus internet is not working. NBN say no outage. Your app is down for maintenance. How do I contact support?
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Chris Rogers
(@sachimo2000) reported
@Aussie_BB Looking at Down Detector it looks like only Aussie is down. We just moved over 2 weeks ago and I hope this doesn’t become a trend (had maybe 1 issue in the previous 12mths with Optus prior).
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Taylor Morgan
(@taylorannmorgan) reported
@Optus You can loook at the case number to verify the issue. Obviously. I’ll wait. Once my service is restored I can speak to the TIO about what’s going to happen going forward.
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Jane Ferguson
(@JaneFer12598631) reported
@Optus Optus is holding my 96 year olds dad ww2 email account details from his critically ill wife. We have been through 5 useless Reps. He’s locked down in a nursing home can any media outlets help please take up the case