Optus

Optus Outage Report in Pakenham East, Cardinia, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pakenham East, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pakenham East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pakenham East, Cardinia, State of Victoria 03/01/2026 14:45

March 01: Problems at Optus

Optus is having issues since 12:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pakenham East, Cardinia, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Pakenham East, State of Victoria

Latest outage, problems and issue reports in Pakenham East and nearby locations:

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • GregRandall1 TheWeed (@GregRandall1) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria

    Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.

  • Stephen02721621 Stephen (@Stephen02721621) reported from Melbourne, State of Victoria

    @Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad

  • elvinaMS elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria

    @Optus your wifi sucks BIG TIME

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.

  • ECLSTrav Trav (@ECLSTrav) reported from Pakenham East, State of Victoria

    @thetrotter13 @WestCoastEagles Absolutely outcoached. Same as v Ess at Optus last yr....Simo waiting for our soft lads to fix it .....when your in Q2 and the game is gone ****** move the chess pieces Simo!!

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service

  • _prkr Parker (@_prkr) reported from Melbourne, State of Victoria

    Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Melbourne, State of Victoria

    @mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!

  • KoparaFallsKid Robyn D (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.

  • TeamBloomart Guy Incognito (@TeamBloomart) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @marshindan Hi Daniel, I'm sorry to hear you're experiencing this issue. Could you send us a direct message with your Optus Sport login id? We'll then take a look and provide further assistance. Sarah

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • NiallBetteridge Niall Betteridge (@NiallBetteridge) reported

    @Sairs_05 @Optus Have had 3 days of @optus NBN outages for post code 2076. Network Status page has, for 3 days running, stated the issue "is being investigated" - tried chasing up via Optus Chat and got no response despite waiting 45 mins. Having to use Telstra mobile data

  • gls_the the real gls (@gls_the) reported

    @Nanookyboy69 @AFL Wrong again - you’re like a broken record. I may be wrong about the crowd but you played 7 games at Optus, 6 with crowds. No Melbourne team played more than 1 at home. Yet you whinge about a 5 day training block! Wow.

  • Nanookyboy69 I’m Toms massive head (@Nanookyboy69) reported

    @gls_the @AFL Wrong again. You played at the g and we played at optus with no crowds but did you forget about that one. Remember it was shut down after that.

  • Calliope1925 Calliope (@Calliope1925) reported

    @Optus What is going on in Blackheath? Optus internet dead but mobile phone is working. Please help[

  • Makan1976 MAKANwithme (@Makan1976) reported

    @Optus internet been down entire day

  • seraph85 Seraph (@seraph85) reported

    Anyone elses Optus feed absolute trash this morning? Constant artefacting and buffering. Literally barely seen any football. It looks like a feed issue?

  • _aaronpinto gatito gangster (@_aaronpinto) reported

    **** Optus and their “friendly” reminders that my phone bill is due, I have no money for myself why am I giving it to u *****

  • bree_clare Bree Clare 💁🏼‍♀️ (@bree_clare) reported

    @Optus Hi guys, I cancelled my account and now there's a credit but I can't login to organise a refund. Can you please help?