Optus Outage Report in Maclean, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Maclean, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Maclean, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Maclean, State of Queensland
Latest outage, problems and issue reports in Maclean and nearby locations:
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mick
(@AgentMikeWells) reported
@Optus been trying to work out a problem with you but as not a customer your system@is not very user friendly #@can you please contact me here
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staryoshi06 🛡
(@staryoshi06) reported
optus better ******* fix this before uni gets back
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Sandra
(@SandraWhibb) reported
@Optus Not very damn resilient is it? I am in northern NSW and no Network for 24hrs now. Can't phone, get calls, do anything. PLEASE FIX THIS especially in these times with more rain coming.
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Niloy Dutta
(@niloy2581) reported
@Optus your mobile service where I am right now in metro Vic is terrible.Probably lost a whole day of work already. Fix it.People are still working from home.
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notporridge
(@notporridge) reported
@Optus the same NBN and tower issues the rest of south east qld are experiencing - its just that they are getting updated by their provided - Optus arent
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Lily Sunday
(@LilySunday) reported
What is the go with Optus chat (help)? I have asked for an update on a mobile phone order (to add phone to new plan). The ‘chat’ is just going in circles because if you do not sit there all day waiting for a message you go back to the start. Killing me. @Optus
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Brent Sheriff
(@brentsheriff) reported
@TPG_Telecom It has not worked the two times I've moved and both times I've had to be contacted. Unfortunately it was a very long call to get to not sending me a modem. I've already got a bundle of unopened TPG, Optus and Telstra devices I've been sent over the years and never needed. 😓
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Sandra
(@SandraWhibb) reported
@Optus Fix the service! NO PHONE for 24hrs now...this is not on in floods. No communication with family they were very worried. Maybe lucky that after about 12hrs my Telstra NBN came on to at least let ppl know we were okay. Fix the phones! I can't call about appts or family
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notporridge
(@notporridge) reported
@Optus terrible terrible service. total non updates re NBN and tower outages. At least telstra (remarkably) are telling there customers something!
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✨Crystal Louise✨
(@CrickleBearr) reported
@Optus You’re happy to take customers money each month but cannot offer help or rectify issues that multiple people are experiencing at the same time. The response we are all getting is “it says there’s no outages” clearly there is when everyone has the same problem