Optus

Optus Outage Report in Maclean, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maclean, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maclean, Logan, State of Queensland 12/28/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Maclean, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Maclean, State of Queensland

Latest outage, problems and issue reports in Maclean and nearby locations:

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    @Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • SucCess0783 Mark Cecil (@SucCess0783) reported from Brisbane, State of Queensland

    Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • PaulJohnHodgson Paul Hodgson (@PaulJohnHodgson) reported from Brisbane, State of Queensland

    Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Brisbane, State of Queensland

    I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • ChersCherpman Chapmanden (@ChersCherpman) reported from Brisbane, State of Queensland

    Optus is possibly one of the worst internet providers 😂 0.06mbps

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 2288Tom tom.2288 (@2288Tom) reported

    @OptusSport why am I as an existing optus customer paying 25$ a month for advert through your app to watch the football sort your shite out

  • paddygreen26 PG | 26 (@paddygreen26) reported

    @Optus your stupid bot messaging service doesn’t understand anything and can’t answer my questions…disgraceful

  • BringBackMonkey Idea Monkey (If/Then) 🧨 💥 🐵 (@BringBackMonkey) reported

    @richo_1973 @OptusSport Fun fact. Several months ago Optus did that to me. I cancelled. Last week i was looking for another way to watch premier league. I logged back into Optus SubHub. Optus Sport was there as an option for $6/month again for 12 months. Not sure how long the cool-down is, but it resets

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported

    Hey @optus I have a significant problem and your app messaging is t working in the US. Can you please get in contact via DM

  • itshayleyshae Hayley 👽 (@itshayleyshae) reported

    Hopefully no more internet issues for stream bc I upgraded my internet to 240mbps come thru @Optus

  • tcn33bot tcn33bot (@tcn33bot) reported

    Walking down Elizabeth St: Optus, you useless *****.

  • busted_bunny busted bunny (@busted_bunny) reported

    @Optus can someone please contact warehouse to dispatch ref 340761778A; your customer service is abysmal, TIO next stop...

  • wakey74 Paul W (@wakey74) reported

    @Optus having major nbn issues since Saturday. Even with a case open can't get any support

  • alexpaul_66 Longee (@alexpaul_66) reported

    just went into my internet banking to put some money over to pay my optus bill & holy **** I've been spending a **** ton of money lately😱 need to pull it back a lot or I'm gonna be seriously broke.

  • Aussie55607095 Aussie (@Aussie55607095) reported

    @Optus Why am I having an issue with ping on asia servers specifically on your services? Telstra is working perfectly fine when trying to connect outside of australia.. Not to mention your pathing to singapore yet have 400 ping there? Is there a routing problem at your end again