Optus

Optus Outage Report in Maclean, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maclean, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maclean, Logan, State of Queensland 12/05/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Maclean, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Maclean, State of Queensland

Latest outage, problems and issue reports in Maclean and nearby locations:

  • JoelTHFC Joel (@JoelTHFC) reported from Brisbane, State of Queensland

    @Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

  • david_odonoghoe David O'Donoghoe (@david_odonoghoe) reported from Brisbane, State of Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • DanielBox87 Daniel Box 🇬🇧🇦🇺 (@DanielBox87) reported from Brisbane, State of Queensland

    @falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves

  • Daniel__Nash Daniel (@Daniel__Nash) reported from Brisbane, State of Queensland

    @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

  • debmberger Deb Berger (@debmberger) reported from Brisbane, State of Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • davidjfindlay David Findlay (@davidjfindlay) reported from Brisbane, State of Queensland

    Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • michelle_author Michelle Worthington (@michelle_author) reported from Brisbane, State of Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.

  • GregStonham GregStonham (@GregStonham) reported from Brisbane, State of Queensland

    @cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty

  • MKWAnthony V2★Anтнøny (@MKWAnthony) reported from Brisbane, State of Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • LemStar71 Lema Niumata Noel (@LemStar71) reported from Brisbane, State of Queensland

    I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.

  • parslow77 Lliam Parslow (@parslow77) reported from Brisbane, State of Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Winterknell Greg Hills (@Winterknell) reported

    @Telstra @paulbrown73au And then you store that info, often unencryped, online, for years, on vulnerable systems. (If you're Optus, you even provide an open API leading to it, but Telstra has nothing to brag about on that score.) Pass that back up the line. FIX YOUR SYSTEMS.

  • qzxyrll JustNobody (@qzxyrll) reported

    Oh come ON, @Optus ! Network speed at Charmhaven is down the toilet again lately, and unusable ATM. So now's your chance to trot out the boilerplate "our engineers can't see any problem", and ignore me again!

  • realDrBrendan Dr Brendan Moloney (@realDrBrendan) reported

    I'm not sure Optus is going the best approach in their marketing with an annoying Chinese girl translate Chinese to her gushing grandma. Considering their poor track record with privacy, do you really want to chat to the CCP? ***** given = Zero.

  • SecretChimp Merkin Muffley (@SecretChimp) reported

    Still have to give props to @Optus for their superior customer support. Bit of time on the phone and two hand-overs, but everything resolved.

  • lemmeinnnnn lemmeinn (@lemmeinnnnn) reported

    @Optus My internets been down on and off for about 2 weeks now and you guys still have no progress in fixing this issue. It's getting out of hand guys.

  • ParkerKenin Parker Kenin (@ParkerKenin) reported

    @Optus Hey Optus When I signed up to mobile WIFI I was told I could port forward by the sales person, this has been an ongoing issue, so basically I have been duped, Who do I need to speak to to make this happen ??? sunrise possibly ?

  • Ballyurra Ray (@Ballyurra) reported

    NBN down again. How good is it to have a service provider that will email you what's happening, why it it will be down etc. Unfortunately it's an NBN problem so they can't fix it but I can talk to them. Never got that service from Optus or Telstra. FYI they're called @launtel.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • shaunbas3 SS (@shaunbas3) reported

    @Optus can you explain why you are abandoning overseas residents for support? And why you are referencing internal databases rather than Australian Government ID databases to verify ID given your recent security breaches?

  • brazyboiii 😶😶 (@brazyboiii) reported

    @Optus my internet is down and nothing seems to be working