Optus Outage Report in Maclean, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Maclean, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (39%)
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Phone (30%)
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E-mail (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Maclean, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
||
| Brisbane |
Wi-fi |
Community Discussion
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Optus Issues Reports Near Maclean, State of Queensland
Latest outage, problems and issue reports in Maclean and nearby locations:
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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The Wayfarer
(@TheWayfarer11) reported
I'm not even a current @Optus customer and my details were part of the data breach. Haven't been with them for years. Why do they still have me on files?
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Fiona Tiffin 🥟🍒🧀🍷
(@TIFFINbitesized) reported
@oneplanetmikey @JanB_QLD @joshgnosis The issue is, that it was unencrypted. If it had been encrypted, the ‘hackers’ would have probably moved on. Optus provided it unencrypted, ******* with a bow, sitting on the front doorstep.
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TrepChains
(@TrepChains) reported
As opposed to a message on the Government website saying effectively "we can do it if you pay full cost for a new one, too bad your current passport has X years remaining"... #optus
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TrepChains
(@TrepChains) reported
But since I'm assuming this isn't happening, I'd like to see the Government support Australians by finding a significantly cheaper way to re-issue documents with a different number... That's it, a different number... #optus
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Jo
(@Makucha) reported
@Eli_La11_11 @Jeremy_Kirk Good luck getting an answer on that. I’ve tried and just got a complete runaround by Optus contact centre. Garbage comms from this company for 4 straight days now. It beggars belief that Rosmarin still has a job.
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implicitrealist 💉x4
(@implicitrealist) reported
The “hacker” has just released 10,000 customer records. Says they will release another 20k every day until Optus pay the ransom. #OptusHack
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Vichygirl
(@vichygirl) reported
@D_Melissa2 @MoarToast @Optus Did it come via txt or email? I haven’t received anything yet. 👎😾😡 Am pleased Fed govt will increase penalties for companies that fail to protect customer data. Dutton, as resp minister did nothing. Am dumping Optus for Telstra over this. #OptusHack #Optus #OptusClassAction
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Gary T
(@TforTommy65) reported
@goodfoodgal Not great, I've had 19 attempts to access my hotmail account in the last 24 hours from all over the world. I haven't been an Optus customer since late last year and have no idea why they have to keep all of my data exposed as an ex-customer. It should be archived offline.
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Dr.X
(@DrX47924060) reported
@goodfoodgal Feel sick … ex- Optus customer from 4 years ago. Now caught up in this **** show … very stressed and MH not good from the breech.
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ozbob13 😷🔬💉💉💉💉💉+💉 Flu
(@ozbob13) reported
I have said " Yes " to the Optus class action. I said " No " to Optus years ago, but they like to hang on to your details. Well *** 'em!