Optus

Optus Outage Report in Maclean, Logan, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maclean, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maclean, Logan, State of Queensland 01/11/2026 02:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Maclean, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Maclean, State of Queensland

Latest outage, problems and issue reports in Maclean and nearby locations:

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • section_117 Constitutional Freedom🇦🇺 (@section_117) reported

    Law suits should proceed against Optus and teach them a lesson for having sensitive information available to be hacked. I'm one of those Optus customers and class actions should start at $1M per customer. #optusbreach #optusfailure

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Optus if you don’t respond to my request to know *exactly* what data you held on my account, you will no longer have a customer. I’ve received one email, which contains no specific information on what data has been compromised. Get. Busy.

  • mushlight Shok (@mushlight) reported

    I was an Optus customer for 20 years, left 4 years ago then all my Android contacts vanished on Tuesday. #QandA

  • LaLegale LaLegale (@LaLegale) reported

    @KellyAlspals Yes. It makes no sense. We need a better resolution. #OPTUS #QANDA

  • iankay19612017 Justahornyaussie (@iankay19612017) reported

    @MAUREENALLDER Yep ... my Optus network slows mine down sometimes

  • JPereira1974 Justin Pereira™ 🇦🇺 (@JPereira1974) reported

    I'm well aware of your current policy of only contacting customers if you believe they've been effected by Optus's recent privacy breach, but I find it very hard to believe that my details have not been disclosed having been a customer for so long.

  • Latte_Bogan ☕ John B. Latte Sipping Bogan (@Latte_Bogan) reported

    You'd have to be an idiot to sign up to FlyBuys or Everyday Rewards after the Optus debacle? #QandA

  • BlackGhost41 David C (@BlackGhost41) reported

    Hey OPTUS, My NBN line was cut 2 weeks ago, a technician from OPTUS came, checked our house, and put a call into NBN, still waiting for the line to be fixed, no landline, NOT happy #Optus, even phone calls to the service center says the matter is resolved. I am moving.

  • katemccredie NaturalSelection always wins 💉🏳️‍🌈🇺🇦😷✨🌏 (@katemccredie) reported

    @abc730 @ClareONeilMP The Optus fkup proves that privatisation of essential services like this is an EXTREMELY bad idea. What if we were at War and some treasonous oligarch decided it was worth their while selling all our info to the enemy?

  • ACapitalFoot Andrew Foot (@ACapitalFoot) reported

    Everyone piling on Optus atm. And for sure this is a disaster for many. But I've never been in an organisation where human error did not lead to sensitive data being exposed. Maybe just an email sent to the wrong person. Maybe something bigger. Unfortunately human error remains