Optus

Optus Outage Report in Maclean, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maclean, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maclean, Logan, State of Queensland 01/05/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Maclean, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Maclean, State of Queensland

Latest outage, problems and issue reports in Maclean and nearby locations:

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • beau_d_carter CUNTY HUNTY (He/Him) (@beau_d_carter) reported

    So now it’s 25th and it’s been 6 weeks and now your latest technician has informed me that I placed the initial upgrade incorrectly. It’s a different story each time. Sort your **** out. @Optus

  • p4ndr_ David (lvl 13 chaotic good bogan) (@p4ndr_) reported

    So is infosec at every major australian corporation with huge swathes of public data up to ****, or is it just Optus and Medibank?

  • MattCowgill Matt Cowgill (@MattCowgill) reported

    @RudiEdsall I switched from Optus because I couldn’t reliably get any signal at all in my Fitzroy North townhouse. Still got my data leaked as well!

  • RubyQuailDesign Ruby Quail (@RubyQuailDesign) reported

    First they came for the Optus customers, I did not stand for them, as I was not an Optus customer, then they came for the Medibank customers and so got pwned goddamn it.

  • ozsarsparella Bubbles (@ozsarsparella) reported

    @Miss_EmmyVans I didn’t get one but I’ve never had an Optus account. Reception is too crap here even w Telstra.

  • liquidparanoia Gareth (@liquidparanoia) reported

    Hopefully I have now cancelled the pre-paid internet hotspot service I had to get with Optus. The survey at the end of the chat was a bit of a joke "would you recommend Optus to a friend", answered low and "why did you give that score?" Oh, I don't know...just that massive breach

  • susanr1111 Sue Reid (@susanr1111) reported

    @filthydancer @CaraMia200 They demand it no details no service from Optus

  • auntehlii bbyLii (@auntehlii) reported

    The fact that the @Optus call centre want to keep interrupting me before I even finish... bad enough y'all exposed my details but can't even listen to me when I'm tryna ask why they keep charging me for a sim I don't use. GTFOH.

  • 1963Aussiemade John Aquilina (@1963Aussiemade) reported

    @ServiceNSW How about asking Gladys to fix this mess up? Isnt she OPTUS’s star recruit? How about The weeks of silence from Optus, the NSW Govt DIDN’T lay a glove on them! They must be protected now. I wonder if John Barilaro will get a gig there?

  • Pyewacket70 pyewacket (@Pyewacket70) reported

    @JennaPrice Was relieved I set up my mums Optus account with a stupid name and mismatched info so hackers will get a hot mess of useless data. Have done same with all streaming accounts.