Optus outages and service status in Maclean, Queensland

Problems in the last 24 hours in Maclean, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Flinn (@errolatbh) reported 15 seconds ago

  Optus Oval surface looks horrible #afl

• 
  Tony Chatham (@tony_chatham) reported 25 seconds ago

  @analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.

• 
  Wayne Reardon (@WayneReardon) reported 2 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Lizzie Bennett (@SylviaP44364) reported 2 minutes ago

  .@Optus I was told my phone I ordered with you would be delivered Wednesday, waited all day, no advice. Still waiting, no help from StarTrack or Optus ….bah!

• 
  Anssi Tal (@AnssiTal) reported 2 minutes ago

  @optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.

• 
  Robert SpeedBird (@SpeedBirdEU) reported 4 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

• 
  Dave Jones (@eevblog) reported 12 minutes ago

  Holy f*uck trying to get an Optus data SIM was a nightmare. The usual system at Harvey Norman wouldn't work, no one could figure out why, had to call Optus support and do it manually. And I had to bend over and get privacy rubber glove, credit check the whole works.

• 
  GoTimeAFL (@jaysoofficial23) reported 13 minutes ago

  @feedthecath Cats have a different game plan and usually start the season poor. Reckon we can beat yahs again but at Optus.

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 16 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  andy lai (@andylaiz88) reported 16 minutes ago

  @Optus horseshit, 1/4 of Sydney coverage is still terrible.