Optus

Optus Outage Report in Maclean, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maclean, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maclean, Logan, State of Queensland 01/17/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Maclean, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Maclean, State of Queensland

Latest outage, problems and issue reports in Maclean and nearby locations:

  • LimeEyed LimeEyed (@LimeEyed) reported from Brisbane, State of Queensland

    @Optus stop trying to bill me for a service i cancelled

  • todd42246896 Todd Hacking (@todd42246896) reported from Brisbane, State of Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • djgillespie9 David J Gillespie (@djgillespie9) reported from Brisbane, State of Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Optus being down is causing me all sorts of issues at work today.

  • reneeleaa Renee-Lea (@reneeleaa) reported from Brisbane, State of Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, State of Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • duttonkona andrew dutton (@duttonkona) reported from Brisbane, State of Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • faelingx faeling 💜 (@faelingx) reported from Brisbane, State of Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • nothingkanye Nathan John Kearney (@nothingkanye) reported from Brisbane, State of Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • _rigormoris_ eggs fan page (@_rigormoris_) reported from Brisbane, State of Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 28061914mary Allan (@28061914mary) reported

    @Optus @ashbarty Shows how stupid we are. What can she really do to improve Optus. I think the current CEO is a female.

  • aidenhiko CHF AYEKAY (@aidenhiko) reported

    @ChiefsESC @ashbarty @Optus Open invite Ash, as you can see I am going to need all the help I can get... Maybe I should stick to gaming.

  • Jizzlobberz ÄDK (@Jizzlobberz) reported from Melbourne, State of Victoria

    @MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.

  • paulscott442 Paul Scott (@paulscott442) reported

    @Optus Best thing I did was to leave optus. Awful NBN and abysmal customer service. Never will return...

  • road_meh meh (@road_meh) reported

    @Optus @ashbarty Lol honestly the worst out of any company I’ve ever dealt with, business wise and personal. Poor @ashbarty is sponsored by a marketing company that can’t deliver services. The people working there are great, the processes are terrible.

  • sonsofbeaches1 sonsofbeaches (@sonsofbeaches1) reported

    @Optus @ashbarty Maybe she can inspire Optus to have a customer service online chat function that actually works ....

  • BradleyBecket12 Bradley Beckett (@BradleyBecket12) reported

    @Optus I don't know about that last time you guys give me a NBN service the tech guys could not find a grid to hook it up ,an they didn't even seem to bother looking for it 😡 well done Optus 👏an here we are again about a monthly bill which you people have it at $585 wow ,mine is $123

  • johnboi983 John Stevens (@johnboi983) reported

    @Optus I fail to understand how you can issue an invoice, and direct debit funds before your customer even sees their bill. How does this make sense?

  • dpho17 damo 🪴♈️ (@dpho17) reported

    @kbrspace @Optus … oh dear :( such a bad move. Optus ignores its customers Some even waiting a year for a response Even when you do try to contact them They lie

  • piratenikkinix PirateNix (@piratenikkinix) reported

    @Optus I upgraded my phone to 5G at the beginning of the month. After calling multiple times to figure out why I wasn't getting 5G they finally told me they were doing work in my area and it would be a couple weeks. Was told they'd call me to give partial refund and never did.