Optus

Optus Outage Report in Maclean, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maclean, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maclean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maclean, Logan, State of Queensland 01/21/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Maclean, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

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Optus Issues Reports Near Maclean, State of Queensland

Latest outage, problems and issue reports in Maclean and nearby locations:

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HainsworthLucas Lucas Hainsworth (@HainsworthLucas) reported

    @JonDeeOz @17thCard @Optus I must admit I’m fibre to the premises nbn on optus and I haven’t had a problem yet. Maybe you’re on the frankenbn. Copper from the _______ solution :(

  • ElizaBorrello Eliza Borrello (@ElizaBorrello) reported

    @RachelPupazzoni @Optus Hey Rach, I had this too recently. They fixed my issue via the messaging app. (Ie it wasn’t thw tower after all). Might be worth giving it a go?

  • Steven_Lakic Steven Lakic (@Steven_Lakic) reported

    Hi @Optus NBN is down at my address I've followed troubleshooting steps on your website but not fixed the issue. Can you investigate? DM me.

  • gdbz_ hot legal legend player (@gdbz_) reported

    @Optus our home broadband/nbn has been down for 10+ hours... is there an outage in 3040?? Very annoying my friends are playing csgo without me feeling rather upset

  • Lizzie_Pic Liz Pickering (@Lizzie_Pic) reported

    @Optus Again, we've had no internet since yesterday. Call centre not answering. Can't speak to anyone about why, and for how much longer? Understand these things happen, but your customer service is appalling. After decades, it's time to switch service.

  • LusciousLani Ms Banani (@LusciousLani) reported

    So @optus customer service is completely up the toilet these days. That messaging service can die in a fire.

  • BellaAmbrosia The Rachet Queen of the West (@BellaAmbrosia) reported

    @Optus Hey Jono. Thank you for your response. As stated the issue is with the app not the bill as explained to the consultant and a manager. Yet we are still unable to get the erroneous name on app changed. Account amd billing is the correct name and this is a recent change from Optus

  • Sheron33130859 Sheron (@Sheron33130859) reported

    @allthingsct @Optus Do you have any security problem

  • JonDeeOz JON DEE (JonDee.com) (@JonDeeOz) reported

    I’ve been waiting for an @Optus tech person to call me today. #Optus customer service told me I‘d be called. Nobody called... such bad customer service. I was cut off in 2 video meetings last night when the #NBN totally dropped out. 3rd world Internet and service here in Oz🤔

  • JamalMavadat Jamal Mavadat (@JamalMavadat) reported

    @Optus @anthonypjhunt Your support just told me "I see that the Apple's Visual Voicemail is not available at the moment".