Optus outages and service status in Marong, Victoria

Problems in the last 24 hours in Marong, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marong, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Marong, Victoria

Latest outage, problems and issue reports in Marong and nearby locations:

• 
  Coel (@coelmay) reported 18 minutes ago from Bendigo, Victoria

  Using an @nokia 2.3 on the @amaysimAU (@Optus) network, regularly get (much) better @Speedtest results than using same device on @NBN_Australia networks.

• 
  Coel (@coelmay) reported 41 minutes ago from Bendigo, Victoria

  Could @Optus and @woolworths come together to improve the poor reception inside the #KenningtonVillage store. Thanks.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Victor Yong (@BigV2011WCE) reported 3 minutes ago from Westfield, Western Australia

  @AndyB_Aussiered How do I get Optus Sport via satellite in a metropolitan area. I’m looking at the service now. The TIO said there is no alternatives to NBN here in my premises and I’m not happy when I heard this news

• 
  Victor Yong (@BigV2011WCE) reported 6 minutes ago from Westfield, Western Australia

  @AndyB_Aussiered having problems with my 50/20 HFC NBN since I connected it on Optus. What’s the alternative to NBN I can use in my area (6149).

• 
  Scott Maxworthy (@maxymedia) reported 6 minutes ago from Sydney, New South Wales

  @Optus - fyi internet down again in Sans Souci over the last 30 minutes. Yes everything rebooted, checked the website.

• 
  Amber [HGG] (@Uberstooks) reported 6 minutes ago from Melbourne, Victoria

  4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

• 
  Fiona Desmond (@fadesmond) reported 7 minutes ago from Melbourne, Victoria

  @Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful

• 
  stokers (@stokers26) reported 8 minutes ago from Melbourne, Victoria

  Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!

• 
  Victor Yong (@BigV2011WCE) reported 9 minutes ago from Westfield, Western Australia

  it has been to this point I am unhappy and angry with the service since day3. My ADSL2+ has been switched off forever (even with ADSL2+ it was good and more stable than NBN). How do I return my NBN modem to Optus

• 
  Fiona Shirley (@fionashirley76) reported 15 minutes ago from Melbourne, Victoria

  Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!

• 
  David Findlay (@davidjfindlay) reported 16 minutes ago from Brisbane, Queensland

  Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

• 
  Deb Berger (@debmberger) reported 17 minutes ago from Brisbane, Queensland

  @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.