Optus outages and service status in Mittagong, New South Wales

Problems in the last 24 hours in Mittagong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mittagong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Mittagong, New South Wales

Latest outage, problems and issue reports in Mittagong and nearby locations:

• 
  Navvy (@Navvy2065) reported 12 minutes ago from Moss Vale, New South Wales

  @Optus hi, I just inadvertently pocked my phone and it’s asking PUC code. No one to attend at call at customer care. I have few urgent calls to make. Can you please help??

• 
  🦈AKA Jack🦈 (@jackfjack6) reported 27 minutes ago from Moss Vale, New South Wales

  At 20:07 received a bill from Optus for 22 cents. Worth a giggle - then saw due date 22 November. Too bizarre ...... and no, have not severed our relationship. Was a victim of their data **** up. One way traffic .... its way.

• 
  Cyrano (@YourNemesis72) reported 27 minutes ago from Bowral, New South Wales

  @Optus I have 4 contracts and you can't help me save!

• 
  Cyrano (@YourNemesis72) reported 27 minutes ago from Bowral, New South Wales

  @Optus Your customer service people aren't especially helpful.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EVDownunder (@ev_downunder) reported 2 minutes ago

  @strangebaaza @RjeyTech Well, I beg to differ. My previous fold 4, S22 ultra, fold 6, the current fold 7 and s26 ultra all had or have green line screen issues while my iPhone 12 pro, iPhone 14 pro max and 16 pro max still going strong, no issues whatsoever. All cost pretty much the same but Samsung quality is subpar, and service is shite. I still ordered the fold 8 as currently it is available for $0 via Optus Harvey Norman Australia. Bet you, it will also likely have this screen issue. No matter what Samsung does, somehow manages to create overpriced paperweights.

• 
  Greg Carver (@GregCarver39264) reported 4 minutes ago

  @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

• 
  Optus Help (@optus_help) reported 5 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Geoff (@GeoffPAus) reported 6 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  Dave (@Dave87990998) reported 8 minutes ago

  Like I said outside optus ur game is poor bcoz 90% thi year u played in optus this game shows all weak pts take them work on them even today its not finals ur struggling think finals outside optus today very poor midfield transition and very poor ruck @freodockers

• 
  Mark Symons (@SymonsYahoo) reported 11 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Rob (@hkrob) reported 11 minutes ago

  @Optus have sent DM with screenshots etc to Optus Help @optus_help

• 
  Satoshi Goy (@satoshigoy) reported 12 minutes ago

  @Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?

• 
  Brendan Kelly (@brendan_kelly9) reported 12 minutes ago

  @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

• 
  allyann (@me_allyann) reported 16 minutes ago

  @hardenuppete @originenergy They should be forced to pay for credit tracking for each customer that has had their account hacked for 12 months like Optus had to with Equifax.