Optus

Optus Outage Report in Moss Vale, Wingecarribee, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moss Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moss Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moss Vale, Wingecarribee, State of New South Wales 12/25/2025 11:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Moss Vale, State of New South Wales

Latest outage, problems and issue reports in Moss Vale and nearby locations:

  • Navvy2065 Navvy (@Navvy2065) reported from Moss Vale, State of New South Wales

    @Optus hi, I just inadvertently pocked my phone and it’s asking PUC code. No one to attend at call at customer care. I have few urgent calls to make. Can you please help??

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus Your customer service people aren't especially helpful.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • real_xye xye (@real_xye) reported

    @vaughan_k @Optus See, you can only figure it out by yourselves. Their technical support is always questioning the oversea phone number I dialed. I've used my partner's device dialed the same number on her Optus device, it works, but the Chat agent is still asking me what number I've dialed...

  • KarenGarrard12 Winton Rose (@KarenGarrard12) reported

    @OptusNewsRoom @kbrspace Kelly, I'm not sure what you know about Optus customer service but it is non-existent. I have a 92 year old neighbour in Sydney who has been without a phone service for two weeks and still nothing. Can you help?

  • MSuttonSydney Matthew Sutton (@MSuttonSydney) reported

    great so i wait 30mins, someone asks me 2 questions and im on hold again.... @Optus chat support is meant to be better than this. I'm 1hr 20mins into this....

  • verydi5co verydi5co (@verydi5co) reported

    @Optus Let say if i go ahead with the watch plan without the mobile service, will i still be able to use the 1gb data provided?

  • MattM_78 Matthew #AtHomeYouMustStay Murphy (@MattM_78) reported

    Hey Perthites, if you haven't anything to do on the next 2 Sundays, get down to Optus Stadium from 4pm to 8.30pm. There is a Christmas Markets event with food trucks, general product stalls as well as various roving activities and two Christmas movies shown on the amphitheatre

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus Is there any hope that the support crew who answer cries for help when you have no internet or landline will ever get a clue. 5 hours on the app and had to come up with my own resolution: plug in the old modem which was replaced in August 2020

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus Our internet & phone went down around 2200 last nite - no human response only "Optus Assistant" by 0011 this morning so gave up.

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus A map showing service disruptions is an advance. However what you should be doing is passing on NBN planned outage notices. Other RSPs do this. Yr support staff don't have access to this info let alone customers.

  • sanjaip70 UnofficiallyMe (@sanjaip70) reported

    Really Unhappy with @Optus, My number portability from the same network is stuck and not getting resolved. My NBN connection which was supposed to be working isn't working and no resolutions on that too. #UnhappywithOptus

  • WilliamTLSec William (@WilliamTLSec) reported

    Okay~ First problem with the NBN [lol, not really, it's with Optus's 4G backup modem/router] that is an actual usability issue rather than nitpick about features - why the hell did the SSID and password get reset out of nowhere!?