Optus

Optus Outage Report in Moss Vale, Wingecarribee, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moss Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moss Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moss Vale, Wingecarribee, State of New South Wales 12/21/2025 06:25

December 21: Problems at Optus

Optus is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Moss Vale, State of New South Wales

Latest outage, problems and issue reports in Moss Vale and nearby locations:

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus Your customer service people aren't especially helpful.

  • Navvy2065 Navvy (@Navvy2065) reported from Moss Vale, State of New South Wales

    @Optus hi, I just inadvertently pocked my phone and it’s asking PUC code. No one to attend at call at customer care. I have few urgent calls to make. Can you please help??

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • zrfk Zak Kirkup (@zrfk) reported

    @CamDimsey Fair point; I didn't realise it was such an issue. Still think it's a good move from the govt tho; given Optus seem to be doing so very little to help

  • sirgunner1886 Jai 🇮🇳🇦🇺 (@sirgunner1886) reported

    @andrew_the_pom @Optus They have stores as well that can help give information or point you in the right direction. Many people will be asking questions at the moment so there would be longer than usual wait times..

  • sirgunner1886 Jai 🇮🇳🇦🇺 (@sirgunner1886) reported

    @andrew_the_pom @Optus It's like customers expect every thing to overturned and redone from the ground floor because of an issue not of their doing.

  • Asynca A. E. Dooland ✍️📚🏳️‍🌈 (@Asynca) reported

    @HailMarxism @sidherian Placing the onus on many probably poor and vulnerable customers to sue a corporation is short-sighted. Better option: governments re-issues documents for those notified as affected and directly bills/sues Optus themselves :) :)

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @BradSabbath @mel_wright123 I think, from my personal experience with Optus, Telstra, NBN is that we are dealing with organizations driven by the profit motive, providing a reliable & safe service often comes last and requires government directives and threats, otherwise it's business as usual

  • sirgunner1886 Jai 🇮🇳🇦🇺 (@sirgunner1886) reported

    @andrew_the_pom @kepthallowed @Optus I think that's a pre- issue message which they haven't reprogrammed. When you say booted off, is it literally kicking you out of the chat? Either way, the stores are still available for support and/or guidance.

  • NeCWe 🐟💧 Neil Weston #TeamTink (@NeCWe) reported

    @MichaelPascoe01 @hughriminton The guy who worked for the supposed free market think tank, that is always ranting about big govt, is seriously proposing that taxpayers foot the bill for fixing the problems that are the responsibility of a private company? Why isn't he calling for Optus to pay ? Mind boggling

  • SteveOscarbravo Steve Oscar (@SteveOscarbravo) reported

    @JJKALE2 Yeah but I need to sign up with OPTUS and then Harvey Norman have all my personal ****... way before OPTUS hand it over

  • God_Dan_it_all God Dan It (@God_Dan_it_all) reported

    The poor staff at Optus, they must be getting absolutely slammed at the moment. Remember, the customer service person you are speaking to is NOT RESPONSIBLE for the breach.

  • imsickoffthink brascoe (@imsickoffthink) reported

    @SenPaterson @Birmo Why ******** doesn’t Optus pay for all of this ****. After 9yrs your still a *******