Optus

Optus Outage Report in Moss Vale, Wingecarribee, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moss Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moss Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moss Vale, Wingecarribee, State of New South Wales 02/05/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Moss Vale, State of New South Wales

Latest outage, problems and issue reports in Moss Vale and nearby locations:

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus I have 4 contracts and you can't help me save!

  • immsollawyers (((Anne ODonoghue))) (@immsollawyers) reported from Bundanoon, State of New South Wales

    Optus data breach . Must apologise and fix it properly @SkyNewsRicho

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus Your customer service people aren't especially helpful.

  • Navvy2065 Navvy (@Navvy2065) reported from Moss Vale, State of New South Wales

    @Optus hi, I just inadvertently pocked my phone and it’s asking PUC code. No one to attend at call at customer care. I have few urgent calls to make. Can you please help??

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @jordan732 Yes, Jordan you need to opt for the endless data option via the Optus app itself by navigating into Service > Extra > Manage Data. Kartik

  • NewcastleGardia ☂ Newcastle Guardian🇦🇺 (@NewcastleGardia) reported

    @LisaMic75251596 @InnesKay THAT Optus one has been the rounds for sometime now. There's also a very real looking active "PayPal" email. NEVER answer anything like this, unless they have you full/correct name, and even then think twice. Scams mostly address dear user or similar.

  • LusciousLani Ms Banani (@LusciousLani) reported

    So @optus customer service is completely up the toilet these days. That messaging service can die in a fire.

  • Sirr_Grant Sir Grant (@Sirr_Grant) reported

    @Optus what the heck is wrong with your help desk. 2 1/2 hours online with no resolve. Unable to contact a 'real' person at Optus to talk live regarding issue. Web page not working correctly either. #fail. #complaint I am a customer - you have my details - CALL ME !

  • nickbrne Nick (@nickbrne) reported

    @Optus It's especially not great for those patients either....the unreliable service delaying medical care is very concerning

  • missxhuntress Jaz🎄 (@missxhuntress) reported

    Hey @Optus our internet has gone down...again, yet the NBN says there’s no issues in the area. Rebooted the modem and that hasn’t fixed the issue.

  • LusciousLani Ms Banani (@LusciousLani) reported

    @Optus Hi George. I’m still waiting on a call back from your call centre team from 3 days ago, and your messaging service told me I cam continue to wait for another 5-7 days. If you think you can do better, feel free to DM me.

  • supermario200 SluggerMuz (@supermario200) reported

    @Optus Why is there such major throttling down of upload speeds on your NBN tonight?? I am getting 2.05mb/s when i should be getting around 18 - 20 mb/s Optus support were meant to monitor and call me back, but i have heard nothing from them.

  • ElizaBorrello Eliza Borrello (@ElizaBorrello) reported

    @RachelPupazzoni @Optus Hey Rach, I had this too recently. They fixed my issue via the messaging app. (Ie it wasn’t thw tower after all). Might be worth giving it a go?

  • BellaAmbrosia The Rachet Queen of the West (@BellaAmbrosia) reported

    Hey @Optus Want to explain why partners last name in his app is wrong but bill is correct. And he is told to fax or mail a form to correct ur error? Then a manager calls back to reiterate that yes there is an issue to fill out change of name? 1/2