Optus

Optus Outage Report in Moss Vale, Wingecarribee, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moss Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moss Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moss Vale, Wingecarribee, State of New South Wales 12/11/2025 22:10

December 11: Problems at Optus

Optus is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Moss Vale, State of New South Wales

Latest outage, problems and issue reports in Moss Vale and nearby locations:

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus I have 4 contracts and you can't help me save!

  • Navvy2065 Navvy (@Navvy2065) reported from Moss Vale, State of New South Wales

    @Optus hi, I just inadvertently pocked my phone and it’s asking PUC code. No one to attend at call at customer care. I have few urgent calls to make. Can you please help??

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus Your customer service people aren't especially helpful.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • travski73 travski (@travski73) reported

    @Optus don't trust the network status on optus website. I've been told by optus my internet could be down for a week. I'm at Bald Hills QLD. I guess they don't want the bad publicity.

  • crypto_bitlord7 Crypto ฿itlord (@crypto_bitlord7) reported

    @Optus Don’t lie to me bro it’s not odd it’s by design. I wanted to watch it in bed on laptop and wouldn’t let me log in. Then logged my mobile app off. Once I logged in it would no longer allow me to watch it. You cost me a goal bro how you gonna make fix that

  • CostinLichi Costin Lichi (@CostinLichi) reported

    @optus has the most incompetent support team I have ever seen!!

  • fringeSimo Simo (@fringeSimo) reported

    @danilic Everyday at 330pm my internet slows to a crawl. Streaming services don't work between 3.30 and 9. Thanks to @NBN_Australia and @Optus. $10 more a month for a connection twice as slow as cable and 10 times more unreliable.

  • WoodLeonie Leonie Wood (@WoodLeonie) reported

    @sallyrugg had five (5) calls today - 2 from 'no caller id', 2 from a disconnected @optus mobile in WA & another from a fixed line in Sydenham - all threatening to cut off my internet within four hours unless I paid up. And the taped opening? An English woman saying "Hello dear customer".

  • JamesyR1 Jamesy (@JamesyR1) reported

    @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

  • travski73 travski (@travski73) reported

    @Optus the network status on your website says no outages in my area. I still have no internet, it's been 4 days. Why is your website so bad? How about some updates on when it will be restored? This is becoming a joke. After 16 years loyalty, I'm ready to find a better provider

  • vk3xem Simon Templar (@vk3xem) reported

    Complaint 2021/06/06800 has been lodged with the TIO regarding #Optus and the sale of the useless Galaxy Watch 3.

  • khalilkayalKK Khalil Kayal (@khalilkayalKK) reported

    @flemo_bill @VinceRugari @beINSPORTS_AUS Yes you're right. $20 a pop is fair bit for the service that's not the quality of Optus but it's an option i will certainly consider.

  • captainbarndog Cap'n (@captainbarndog) reported

    @Optus @NBN_Australia There's really no point, there is nothing Optus can do that will satisfy me. The ONLY solution I'm willing to accept is full restoration of service, and since the fault is with NBN infrastructure, there is nothing you can do. It would be a waste of my time.