Optus Outage Report in Moe, Latrobe, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Moe, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Optus
Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Moe, State of Victoria
Latest outage, problems and issue reports in Moe and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Failingsince67
(@Lucky_phil74) reported
@PyeTrevor @nationalpost @acoyne They too have only 2 service providers. Telstra and Optus. They are behind in cable internet but are way in front for cell towers and coverage as well as 5G service. They just don't seem to gouge their customer base.
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mars
(@luvburs) reported
vodafone i swear i will literally jump off a cliff for you to be a better service or i’m switching to optus istg
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Beau Bedelph
(@BedelphiA) reported
@MsRebeccaRobins Optus has a very strict policy, each store has a concierge which asks patrons to sign in & provide proof of vaccination… if they can’t do that we direct them to call the store & complete any orders over the phone…
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D
(@DimitriVass1) reported
@Optus @tiffernutter1 Unacceptable outage - no internet for hours
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Billy Mc
(@steelermac6) reported
@Optus Optus worst customer experience
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Young Thano$
(@nello_jello) reported
*scammer calls me* S: hi sir we’re calling to inform you that Optus users are eligible for 50% their current billing plan - what current plan do you have? Me: I actually don’t have a phone S: … Me: … *hang up*
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Sheeds
(@Sheeds_au) reported
Well that's a rarity - had an #NBN #FTTH / #FTTP service dropout for almost 45 min. @Optus Chat Technical support confirmed the NBN backend dropped out at 7:28pm and ruled out anything at a user/home level root cause.
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Jane Finlayson
(@FinlaysonJane) reported
@Jacqui_E_mcgill I was told to keep the line open they would call shortly as my issue was escalated to urgent. That was5 days ago.. optus is heaps better
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Jane Finlayson
(@FinlaysonJane) reported
@jasper_darby @telsta They will never get to you. The ombudsman advised me if after making reasonable attempts to contact them the only option you have is to stop paying your account. Drop the phone off in a telstra office and go to optus
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Steve Medley
(@stevemedley) reported
@Optus Just when I thought your service couldn't get worse you have outdone yourselves. Spent over 3 hours yesterday trying to get an esim activated, only to be told someone will ring you tomorrow at 10 AEST. of course i got no call