Optus

Optus Outage Report in Moe, Latrobe, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moe, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moe, Latrobe, State of Victoria 01/21/2026 21:55

January 21: Problems at Optus

Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Moe, State of Victoria

Latest outage, problems and issue reports in Moe and nearby locations:

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it

  • Dannii_Taylor Dannii (@Dannii_Taylor) reported from Trafalgar, State of Victoria

    @Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    @Optus Check your network status page. And if you read my tweet properly (again) you would see that despite the fact that Optus has acknowledged a fault, with no fix available for two days plus, and there is STILL no mention of this fault on your page. What about other people nearby?

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    How is the NBN this fundamentally bad? I live a 10min walk from Ad CBD. I pay a premium for unlimited quality NBN. And yet I have zero connection *often*, terrible service and am advised that there is no fault when I try to report it. Monthly faults at best. @Optus - FIX THIS.

  • Optus Optus (@Optus) reported

    @SumiWumi Sorry Sumi, it looks like NBN is investigating an issue in the area. We hope the service is back online soon. Do you have access to Optus 4G backup modem? Meg

  • LeafyLuigi LeafyLuigi 🧶 (@LeafyLuigi) reported

    @Kore_YT strange. optus and telstra aren't coming up with anything down there from a quick search

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    @Optus NOPE. I've already been through the insane process of trying to report a fault, being told no fault is reported and being given over TWO DAYS as a minimum fix time. This? 👆 Is not good enough.

  • KrysRocketman Krys Rocketman 🚀🌕 (@KrysRocketman) reported

    Optus: "Okay, we've reactivated your service" Me: "And you've unblocked my phone?" Optus: "Yes :) " Arrested Development Narrator: "They had not."

  • redbigot Brian Handreck (@redbigot) reported

    @eldridgeestate @dontcallmekatie @Optus Yes, only 4G I think and capped at 25 Mbps down, 2Mbps up.

  • dontcallmekatie Kate Giles (@dontcallmekatie) reported

    @Lachlan_Mc @Optus They are just the provider. The supplier is still NBN Co with monumental issues in the supply line and maintenance of equipment. It would be nice to be treated like a human rather than a pesky problem but that's an issue with all of them.

  • Wildfire_AU Wildfire (@Wildfire_AU) reported

    @rebmemeRMe @Optus I was expecting to see you sliding out of the map thats how bad you were lagging... zzzzzz

  • ragecherry ~ sea of mediocrity ~ (@ragecherry) reported

    Anybody in town with @Optus has no reception, so now Coles has sold out of @Telstra SIM cards, because their reception is fine. The difference in customer service levels is staggering.