Optus Outage Report in Morisset East, Lake Macquarie Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Morisset East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Morisset East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (24%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (2%)
Community Discussion
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Optus Issues Reports Near Morisset East, State of New South Wales
Latest outage, problems and issue reports in Morisset East and nearby locations:
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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jem
(@lumbers1978) reported
from
Central Coast, State of New South Wales
hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea Brown
(@_chelseabrown) reported
@Optus my phone service was magically disconnected at 10am this morning. Spent the next 8 hours on the app messaging your team about it, and currently at 6:18pm, my mobile service is still disconnected and the service team was so poor that I have lost all faith in the company 1/2
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Chelsea Brown
(@_chelseabrown) reported
@Optus the service was so poor that I was told 3 different reasons for my service being disconnected (some were just bs) and requested around 6 times to make a formal complaint about their service. Which was completely ignored. Bye Optus (2/2)
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Donkey Ote
(@formallypedro) reported
@Optus Hey Optus, I can’t complain about your service. No I mean I literally can’t complain about your service because your crap self service web site complaint option doesn’t work either. What has happened to your service over the last 3 years? Appalling.
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Gay Rainbow Anarchist 🔻🌈 🅰️
(@manindotblack) reported
@call_me_tomasso You might like to try a different speed test server; using a Vodafone speed test server is unlikely to be optimal. You can change servers & can search for optus servers, that rules out issues outside optus on the Internet
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LYDIA
(@lydiamt71) reported
@Telstra @Telstra’s ‘service’ is non existent. No one has been able to call 000, let alone go online to access thus ‘asssistance package’. @Telstra hasn’t acknowledged the extent of the disaster and it’s role in it. 1st time I could get any comms news was today (using an Optus hotspot).
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@sophie_bulldogs @Telstra @Optus Yep, companies who have no interest in retaining business by being so **** they challenge you to leave
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Donkey Ote
(@formallypedro) reported
@Optus We all know that your request for people complaining to DM you is to avoid other people finding out how hopeless you have become. Try fixing problems instead of pissing of customers and sweeping faults under the carpet.
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Lukemegapix
(@lukemegapix) reported
@Optus Maybe contribute more funds toward better account holder assistance before adding to the customer base that you already aren’t servicing.
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Donkey Ote
(@formallypedro) reported
@Optus @Dan_Nolan_1 Hey Optus how about you get your assistance ph staff to actually help. Shop staff are worse. I made a 120 kilometre round trip to an Optus shop because ph assistance was hopeless only to be told I should ph in my problem. Shop staff actually recommended I not use Optus email.
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Whynotaye
(@LeahZBurgess) reported
Hey @Telstra how come I need to get an optus sim to access internet after nsw floods? Days afterwards and still no internet/reception. Hampering efforts to help. Diabolical.