Optus Outage in Morisset East, Lake Macquarie Shire, State of New South Wales

@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

@ACMilanSydney @G73020484 I pay $20 a month for beINConnect and $15 for Optus Sport. I have rarely had issues with streams and Optus sport, overall package and highlights, is very good. ESPN+ package sounds amazing in the US, unfortunately not offered in Australia. Frustrating that I can’t watch Aleague

I'm getting same from #Optus - quality of the "high-speed" #NBN is shockingly bad.

@Optus Well done support person. As I predicted, you disabling my data stopped the chat session we were having to try and fix my service.

@albericie @Telstra24x7 They are both pretty bad. Optus are however more responsive when you complain. Telstra have an escalation system which looks good but I found it mostly window dressing. Sadly, we have a 3rd world system.

Ahh @Optus useless as per usual. Tried to get some information, but of course an unplanned outage. "Try again in 24 hrs." However, Roslin in live chat was pleasant to deal with. So there's a plus. There usually isn't any positive to be had.

@hugh_woods Sorry to hear about the issues you're having with the My Optus App. I've tagged this to be reviewed by the relevant teams as feedback. I'd also recommend sending this through directly in the app via More > Feedback so our app development team can investigate - Nard

Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.

Only 1 bar of service in Ballarat @Optus. How is this possible?

How on earth do I have 1 bar of service in the middle of a regional city @Optus? #Ballarst Not good enough.

@Optus @goodyafl The messaging in the app never works for me either

@Optus hey team is there a better way to talk to you about something rather than through the chat function in the app, which never seems to work, and I get asked the same question 5 times by 5 different consultants because they don’t read the full message thread?

@Optus @TimeOutBeats Nah, I find it harder to talk on the phone with the support team. They are based overseas and don’t seem to understand me half the time or vice versa. Could we maybe move the support team to Australia and give jobs to the Australian people, it would help our country so much.

@FL1NTS @Optus Don’t you hate when they try to tell you how they understand and how sorry they are but then they don’t help you after that.

@whoozqueen @Optus Optus mobile usually works great for me, depending where I am. But their home broadband services are dreadful, they need to fix it up or stop charging us.

@Optus why does my internet cut out when it rains? It’s been happening for ages now.