Optus Outage Report in Morisset East, Lake Macquarie Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Morisset East, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Morisset East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Morisset East, State of New South Wales
Latest outage, problems and issue reports in Morisset East and nearby locations:
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peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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PolarK_vaxxed x4💉masked😷 (@Karina_Melbs) reported
@jiangyin I use yahoo email. Have had same 5 email acc's since late 90s. It's very good at directing all spam to spam folder (except a few months ago where there was weird issue affecting folks round the world). I had to have mobile with optus as my home & office buildings blocked /...
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Riya Thapa (@riya_thapa) reported
@Optus i have been unable recharge my phone from past 2 weeks . I have tried all your methods to recharge and spoken with umpteen number of staff; this terrible service with a no solution.Terrible service.
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Baz Scott (@bazscott) reported
@bok_ Thing is, it was @TurnbullMalcolm that said that and he is vaguely sensible and knowledgable! As we've seen with Optus they introduce these laws for "national security" or "catching baddies" - that never happens, but the collateral damage caused is huge.
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mrmadrigal🐨💧🐀💉💉💉💉🇺🇦 (@mrmadrigal1) reported
@SquizzSTK The confidence and arrogance of the Optus board and management in full flight. They bleated to a former colleague, then minister, that security was too expensive, got an exemption. Now in this mess of their own making - they fail to cooperate
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Reynard Foxx (@reynardvi) reported
At least the govt has come up with for the Optus issue. "Operation Harry Kane:" Hats off to the underling who thought that one up. Now, on to wasting the rest of the budget in the futile chasing of shadows. Why are we subsiding Singtel? This is an arse covering exercise. #auspol
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Blubbu (@Th3_only_Blubbu) reported
Hey @Optus wtf is going on, no call or contact on here from you, definitely don't expect me to pay this month's bill since this issue you had, you lied to me now this what a ******* joke
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Stuart Bridges (@StuartBridges2) reported
@australian Family member was informed his data had been stolen even though he changed phone providers some months beforehand and no longer used #Optus. Can a corporate like this legally hold on to personal information on someone who is not a subscriber to their service? Doubt it.
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Marcus McIntyre ⏩ (@MarcusMMcIntyre) reported
Seriously @Optus How difficult is it to cancel accounts at the moment? #OptusHack #optusbreach #optus
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James (@James57498470) reported
@RowdyAndTed Oh I'm glad it worked for you! I'm a former customer so I can't login to my account to find what was compromised unfortunately. Medicare support are really good imo. Yeah I don't see any need for the passport might as well save yourself the hassle. Optus should tell us this
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Eoghan Murphy (@eoghanmurf) reported
Hi @Optus, myOptus app support have told me "I can see that your account has been flagged as being impacted by the cyberattack.....If you don’t hear from us, it means that your driver’s licence doesn’t need to be changed." Is that the best you can do? Wait, worry and........