Optus Outage Report in Penrith Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Penrith Municipality, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Penrith Municipality and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (8%)
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TV (2%)
Live Outage Map Near Penrith Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Penrith Municipality, State of New South Wales
Latest outage, problems and issue reports in Penrith Municipality and nearby locations:
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
@Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
@StanAustralia Please fix the football coverage previously with Optus.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.
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Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR
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Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too
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Luis Olivares
(@luisvictor76) reported
from
Sydney, State of New South Wales
@brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
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Amanda Hogan
(@hogesonline) reported
from
Sydney, State of New South Wales
From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
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Joe 50 percent vaccinated Jedha
(@JDBARR1973) reported
from
Sydney, State of New South Wales
@MasterSharky Down the Optus app and pay monthly . That’s all I do
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Alyson Andrews
(@AlyJnr) reported
from
Sydney, State of New South Wales
@mkitteringham @Optus Optus is down in Chatswood too.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus
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Devvrat Singh
(@singh_shrinkdev) reported
from
Sydney, State of New South Wales
@0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Carlos Zagal Latino Loose Unit 💥🤸🚴🏄🕺
(@CarlitoswayAus) reported
@joshgnosis Hey @Optus , here's a script on how to delete someone's personal data. I give it to you for free! You're welcome. DELETE FROM tblCustomer WHERE CUSTOMERID = (insert customer ID here) 🤦
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Less is more
(@CharQwerty) reported
@BadCustSvc101 @NjbBari3 You can login to your Optus account and use the online chat function. Ask them to check which ID numbers they have for you.
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Ang 🐾🐶🤦♀️
(@Ang68195471) reported
@Jeremy_Kirk So the fact I haven’t received an email advising anything from @Optus is a good thing or a bad thing….. #OptusHack
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Lozza
(@Lozza_037) reported
@urbanfoodfarmer @Jeremy_Kirk Pathetic. To minimise the personal risk and inconvenience required to protect yourself from their stuff-up is unthinkably poor customer service. Step 1 - dump Optus. Step 2 - tell everyone you know to do the same. This is the only language the big telcos understand
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Byron Kaye
(@byronkaye) reported
The Optus hacker apparently wants payment in cryptocurrency, which is great because it means the cops can narrow it down to four or five males aged 19-26.
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Gamer Granny
(@GamerGranny1) reported
Maybe before payment each month @optus needs to declare (on their bill), 'we have not let anyone steal or use your ID or bank details during this billing period'. If this is untrue, all bills are stopped until the customer is guaranteed their ID can't be used by another party.
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Lee Ryman
(@LeeRyman) reported
@Jeremy_Kirk So a test server had no auth, unobfuscated real customer data, and was accessible from the Net? Multiple failings here. A transparent report by Optus would provide an opportunity to learn from this. We have ATSB reports for major incidents, perhaps CERT should do the same.
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Stuart Tomlinson
(@virgotweet) reported
Bad service, slow at fixing their customers problems and being negligent by failing to secure their network which allowed it to be cyber attacked by hackers who now have access to over 9 million Optus customers details.
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Andrew
(@AB49K) reported
@possumbrisbane @Smushster @Jeremy_Kirk This is a terrible take on cyber security and why we need it - and why Optus really needs to explain why they handled our info so poorly. This is like to posting all our private information onto the local notice board in town and then blaming "attack" when someone reads it
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Thomas R 🚸
(@tomtimes5) reported
@JPMasters @Jeremy_Kirk @Optus Should be, but probably won't be. It'll all be hand waved away as "damn hackers, what ya gonna do" in the media while they get a slap on the wrist and that's only if there's any legislation covering this particular event