Optus

Optus Outage Report in Pymble, City of Sydney, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pymble, City of Sydney, State of New South Wales 03/12/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • Dean_Nye Dean Nye (@Dean_Nye) reported from Sydney, State of New South Wales

    So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    What do you know ScottFrom Marketing finally rang Optus and told them to put the Internet back on to save his neck! Poor Rupert he will have to replace him with the Spud, Dutton.

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.

  • Costaki__ Costaki (@Costaki__) reported from Sydney, State of New South Wales

    Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    stupid ******* @Optus charging me with data i didnt even use! you cant even choose to not get the extra data **** offf

  • Nickey_is_Bored Nickey is Bored(Phoenitefire) (@Nickey_is_Bored) reported from Sydney, State of New South Wales

    @PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus i already tried calling you and lodged a complaint. I better get my money back.

  • matthew_dotco Matthew Roberts (@matthew_dotco) reported from Mona Vale, State of New South Wales

    @Optus - my nbn service is horrendous. It just won’t work. Dropouts that go on for hours #useless #nbn

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy

  • PezLP Pez (@PezLP) reported from Sydney, State of New South Wales

    So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.

  • ItMeAmyMc Amy Mc™️ (@ItMeAmyMc) reported from Sydney, State of New South Wales

    @Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus cant even log in my account stop being dumb optus **** sake

  • Harmanj99145603 Sardaar_huni (@Harmanj99145603) reported from Sydney, State of New South Wales

    Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.

  • Gamer_Blak3 Blakey (@Gamer_Blak3) reported from Sydney, State of New South Wales

    @Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tyson_wessels Tyson Weasel 🇦🇺 (@tyson_wessels) reported

    @Optus it's really disappointing you guys can't lend me a phone while you fix my Samsung flip 3. Cracks in the fold, and does not unlock when unfolded.

  • Vass2016 Vass (@Vass2016) reported

    @Optus @1malcolmturnbull Another 9 hours without internet, and like clockwork went off again at 4.00pm which means no internet until 6.00am. 3 weeks of this crap and they are still looking into it. Optus just useless,as was Turnbull who gave us this shite.

  • SHIN0701_ SHIN524 (@SHIN0701_) reported

    @Optus nbn service outage since last Saturday, with no eta on rectification nor compensation. No notice given regarding csg exemption, what gives?

  • mikeredes The Angry OWL (@mikeredes) reported

    @Optus any issues today. Can't send mms and downloads slow

  • mikeredes The Angry OWL (@mikeredes) reported

    @Optus Its an issue with Android to iphone. Not network but platform. 2022 and still issues with platform compatibility. Nuts. Thanks.

  • methusheilah 🎶Maggie Gardener 💡 😷 (@methusheilah) reported

    @Optus No need. Every opportunity I have, I will remind everyone I know, never to go with Optus as a provider. I will tell them my horrific story of how you failed to conduct proper enquiries with NBN as to the availability of ADSL & then said even if it is there you couldn't connect it

  • PaulPrigby prigby (@PaulPrigby) reported

    @Optus A few weeks ago you asked customers in my area to forgive a few days of service interruptions while upgrades were completed. The net result: not only is there no discernible improvement in speed, in fact it has never been worse…

  • JayeAntonio ReviewsByJaye 🎬🍿 (@JayeAntonio) reported

    Is @Optus ******* for real? I UPGRADED a plan and now I have two completely unconnected accounts???? What ******** is wrong with you.

  • Parralox Parralox (@Parralox) reported

    Hey @optus ! You just lost a customer. I wanted to sign up for a $2400 12.9 IPad Pro at your Bourke/Swanston store. Stefan tells me the 12.9 iPad is locked in demo mode. Your cheaper iPads are all working normally. He didn’t seem fussed. Do better. I’m off to @Telstra now.

  • MrCrouton80 💧Granton Smith (@MrCrouton80) reported

    @evbriefmedia They're on Optus are they? My phone is on Optus and the car (Model 3) is in Telstra - I often find my phone signal quits before it does on the car, especially once I leave regional towns around the Central West. Weird that it's dropping out in town though?