Optus Outage Report in Pymble, City of Sydney, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Pymble, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Pymble, City of Sydney, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Pymble, State of New South Wales
Latest outage, problems and issue reports in Pymble and nearby locations:
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Flipper🔞
(@AussieNobody) reported
@AveryKaeHoward @VodafoneAU I highly recommend giving Vodafone the finger and switching carriers. Though... Telestra can be just as ******. Not heard any stories about optus on this front good or bad.
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Ali Davey ألي
(@thesheika) reported
@Optus my 90 year old mother's email was cancelled after I disconnected her ph yesterday. I was told yesterday at 4.35 it woud not be cancelled for 90 days. But gone today. No sense from the rude call centre staff. Who can I talk to please?
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Rawi
(@rawiniacm) reported
Forever hating on optus customer service
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SB
(@sbavz_) reported
Not this no service **** again. Ffs Optus
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Charlene
(@CharlSweets) reported
@Optus Thanks a lot for disconnecting my internet with an outage so I can’t work from home today. Worst timing ever. 😡
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💧tracey
(@traceyggor) reported
@Optus I don't give a crap about you Optus! You are not appropriate for #QandA Go away please
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Kev Kellaway 🇦🇺
(@KevKellaway) reported
@Optus hey guys according to a news letter from @PatConroy1 you’re putting a new tower up this month on Lake Macquarie Square to service Mt Hutton. How’s it going? BTW I’m sending this from Charlestown because there’s no signal in Mt Hutton.
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Libby Warner
(@libbywarner71) reported
@Optus @Optus sent a message. Been on hold for almost 20 minutes so far today. Please answer the phone. No, I am not interested in having extended conversations behind the scenes while you try to pretend that there is no problem
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Optus
(@Optus) reported
@runbeagle @Telstra Hi Brdiget - Totally understand your concerns and here at Optus we do take our customer privacy very seriously. Feel free to DM us if you have any concerns or recommendations so that we can pas these one to our customer care management. Aman
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Glenn Hampson
(@GlennHampson) reported
What’s going on with Optus it’s been horrid for the past 2 days?