Optus

Optus Outage Report in Pymble, City of Sydney, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pymble, City of Sydney, State of New South Wales 05/11/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • Roucek . (@Roucek) reported from Sydney, State of New South Wales

    Just banished Optus to the Never Never. #OptusNo #OptusHack #OptusDataBreach

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @Tim_Fiddes I’m on the very leaky Optus network.

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • NigelHighley Nigel Highley (@NigelHighley) reported from Sydney, State of New South Wales

    @AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • OzToby Toby (@OzToby) reported from Sydney, State of New South Wales

    @Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • emelinemataia E 🌺 (@emelinemataia) reported from Sydney, State of New South Wales

    Is Optus down or something? Because my network is ‘SOS’ @Optus

  • LuxeQAgency PR & MKTG AGENCY 🇦🇺 (@LuxeQAgency) reported from Sydney, State of New South Wales

    @FinancialReview Optus & companies like Optus, are not above the Law in Australia & our laws are real. It is very clear & obvious that due to the serious nature of events,which have been confirmed as having compromised the identities of many customers, 'The Privacy Act' has in fact,been broken.

  • BradJCurtis2 Brad Curtis🇦🇺🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺🇦🇺 (@BradJCurtis2) reported from Sydney, State of New South Wales

    Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium

  • martyps MARTY 🏳️‍🌈 (@martyps) reported from Sydney, State of New South Wales

    @Mike8899889 @harryrd97 Optus is still **** though, even without the cyber attack.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @evilscootus @BigKev67 I'm aware of the poor cricket attendances in Perth from the early 1990s. When Tendulkar reached his 100 at the WACA in 1991-92, there was a tiny crowd. Optus isn't easy to access through public transport? That's a shame, for such a wonderful facility.

  • leebailey11 Lee Bailey (@leebailey11) reported from Sydney, State of New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • ben_hr Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales

    @engagedpractx @Optus This is gobsmacking. Unbelievable that the Commonwealth would do this without consulting the actual person affected. Well, actually it's quite believable, but it sucks.

  • martyps MARTY 🏳️‍🌈 (@martyps) reported from Sydney, State of New South Wales

    @Optus your app sucks and I’m not waiting on hold for an hour for someone on the phone to tell me I can check it on the app

  • IanFriedrich Ian (@IanFriedrich) reported from Sydney, State of New South Wales

    Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

  • TabLordKP KP (@TabLordKP) reported from Sydney, State of New South Wales

    Is anyone else having issues with the Optus Sport stream this morning

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HawksGirl67 marti (@HawksGirl67) reported

    Dear @Optus & @Telstra is there ANYTHING that you can do to reduce or eradicate the spam text messages that are coming through with context of asking about videos or DHL deliveries - it's beyond a joke with the frequency of receiving them - your help would be much appreciated

  • preeto8 Poonam Chhibber (@preeto8) reported

    Hi @Optus I've been experiencing call dropouts and poor quality calls since early last year. Is there anyone I can contact or fill a form to see if it can be resolved? I run my own business and it's really impeding my communications - thank you!

  • melbbhoy melbbhoy (@melbbhoy) reported

    @Optus very disappointed, I was assured I would be called by noon with a plan to fix my ongoing @NBN_Australia problem. No call yet again!! It is clear no interest in keeping me as a customer. @Telstra you want to chat?

  • DoctorAllanGrey Doctor Grey (@DoctorAllanGrey) reported

    optus sucks

  • chooks666 Kim Smith (@chooks666) reported

    @Optus hi I have 4G wifi as my home internet and it has been very slow this morning. Is there a problem at Eight Mile Plains 4113?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉 (@redruby17) reported

    Help @Optus - I tried calling just now but you’re offices are closed. I’m really scared and I don’t want to go to the police before speaking to you

  • Chitti_83 Andrew (@Chitti_83) reported

    Has anyone else Optus mobile been absolutely dog **** lately? Got 5g phone, lucky to get 4g at times @Optus

  • BrownsDownUnder Browns Fans Down Under (Browns Backers Australia) (@BrownsDownUnder) reported

    @grmpyliftnmedic @Optus Wow, Come on @Optus can you help out another in need? My mate here needs the same action that I got 🙏

  • Mismash5 Mismash (@Mismash5) reported

    @redruby17 @dblplusgoodful @Optus I have everything crossed for you that it's just one of those horrible coincidences.

  • 194_luqman Luqman | 🍁 🇦🇺 (@194_luqman) reported

    @Optus can you please advise when nbn in pcode 3809 will be restored. We are on 4G backup but service is degraded. THANKS. Is it optus or nbn back haul that’s cacked?