Optus

Optus Outage Report in Pymble, City of Sydney, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pymble, City of Sydney, State of New South Wales 06/01/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @OptusSport @OptusSport Dear Optus Sport and #MartinTyler why on earth would you give us a running commentary and score update on another game during the televised one? Surely you must know that many viewers want to watch both without knowing the score? Poor form.

  • thechanderman Russell Chander (@thechanderman) reported from Sydney, State of New South Wales

    Okay first optus goes down for hours and twice in one week, and now apparently commbank got ddosed and I can't even pay for a pint by card rn like wth is going on did scomo piss off putin at that summit or summink???

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @hganjoo153 2018 cycle is a broad brush. The wickets in Australia in 2018-19 were flat & slow, except at the Optus Stadium. Plus, BCCI refused to play under the lights in Australia. In South Africa & in England, yes.

  • MichaelJMcGr Michael McGrath (@MichaelJMcGr) reported from Sydney, State of New South Wales

    @Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?

  • realmicturner Michael Turner (@realmicturner) reported from Sydney, State of New South Wales

    Just to clarify it doesn’t look like an Optus problem. It’s the World Feed.

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    Trying to get @NBN_Australia via @Optus however #NBN did not turn up for the appointment and no contact ever since regardless of constant requests. Optus blame NBN and NBN have ghosted us. Super poor form from both. Thinking on how to escalate so that they both can hear 🤔

  • moonbe77 bMunz.dev (@moonbe77) reported from Sydney, State of New South Wales

    @OptusSport Optus sucks. I just bought the service to watch this game online. It is asking for a sms code that I never recibe. Now It says I reached the limit of attempts. F Y S optus

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @mausies @UpUpNulla Static IP is pretty standard. A bit crap service. I struggle especially because I understand how things work and being treated like a halfwit pisses me off I have fibre-optic cable from the Tele pole to my house for Optus for 20 yes NBN could not or would not use that cable

  • AaronCheater Aaron Cheater (@AaronCheater) reported from Sydney, State of New South Wales

    Anyone else having issues with @Optus mobile? Even their website is down now.

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    Oh look. There’s an @optus outage. During a lockdown. Wooooooooo! #Sydneylockdown

  • boypage 𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$ (@boypage) reported from Sydney, State of New South Wales

    @VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Optus drive me insane. No internet drives me insane. Being asked to go through the troubleshooting steps that you already did before you phoned them drives me insane Having a **** ton of work and wasting 2 hours trying to get the internet to do the work DRIVES ME INSANE

  • JsrVisuals jsr.visuals (@JsrVisuals) reported from Sydney, State of New South Wales

    @Optus seem to be having issues with mobile internet in sydney, why suggestions ?

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Optus Except if u miss a payment. Computer automatically sends u $15 late fee even tho u have never missed b4. Ring up they say so sad too bad. Then u threaten to leave $15 fee reversed. Customer service sux😳

  • craigcromar Crypto Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your network no moblie service and no internet

  • ClareMelly Clare (@ClareMelly) reported from Sydney, State of New South Wales

    @Optus are there any issues with network coverage today? No internet and your network status page is not working #stayathome #nointernet

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @VodafoneAU Why is reception so poor around Burwood and Strathfield in Sydney? I struggle to get data or a text message out. My contract is expiring soon and I’m shopping around with the smaller guys. You have been better than Optus though!

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @vesh88 Maybe Netflix will be the loser for AL fans. I think people will drop Netflix and take up Stan, then the addition of Stan Sport won’t be too bad. But yeah, please go to Optus instead

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    The certificate that Optus uses on its email servers has expired, unable to access it from any IOS devices, just one of many examples of what happens when you out source your IT support to a OS location.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ajwalia Ajay Walia (@ajwalia) reported

    @Optus I did call the magical #5g support line of @Optus , lady had me on call for 45 mins , incompetent and more importantly unwilling to support, in the end I asked L3 support she agreed but transferred me to TV manufacturers support line 👏👏 , way to go !

  • MiseryPlague 𝔪𝔦𝔰𝔢𝔯𝔶 🥀 (@MiseryPlague) reported

    why is @Optus so ****? My stream just crashed 2 times within the time span of a few minutes bc of ****** internet.

  • mrsjenheaney Jen Heaney (@mrsjenheaney) reported

    @Optus so for the 3rd time this week our internet is down again in 2173.

  • vinkarno gerry (@vinkarno) reported

    Even after getting my booster shot I have had internet issues. What's going on @Optus. My 5G chip isnt working

  • GDFMAN1 🔴🟡GDFMAN🟡🔴 (@GDFMAN1) reported

    @Optus @optus .. this is dog **** service been talking to mercy Kavita Afril jan Vikrant last 9 hrs GOING NO WHERE.. You helpdesk - NBN service - is the worse in Australia .. my cellphone plan and service been good since i been in aussie but ur NBN internet home serice is DOG ****..

  • taiberus taiberus (@taiberus) reported

    @Optus One and half days in contact with OPTUS support... no proper answers, no problem solving and 0 customer service... They have closed the support ticket and marked it as resolved while I was still having the problem....

  • StephenWhite83 Stephen White (@StephenWhite83) reported

    @damo_wats Should've been redeveloped into Optus Oval 2.0 but space issues on Gordon Street wing now means it's too late.

  • Bigg_Fudge New Year, New Fudge (@Bigg_Fudge) reported

    @chaigrima Optus have the worst customer support. Defs recommend a smaller NBN retailer, get your service fixed/connected in no time.

  • Bitofafanof Colin George (@Bitofafanof) reported

    @Optus seems to be an outage at Croydon hills 3136. No light at all on the internet symbol on the Optus modem

  • JustJenKing Jen King 💌🏊🏻‍♀️ (@JustJenKing) reported

    @aabalmain Oh dear. No one has offered up a service provider … We gave up on @NBN_Australia and bought a 4G modem set-up from @Optus which is working very well. Good luck!