Optus

Optus Outage Report in Pymble, City of Sydney, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Pymble, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pymble and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Pymble, City of Sydney, State of New South Wales 05/20/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pymble, City of Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV

Community Discussion

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Optus Issues Reports Near Pymble, State of New South Wales

Latest outage, problems and issue reports in Pymble and nearby locations:

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @katticus28 We just had a two day outage as well. I keep a tiny OPTUS wireless modem since the big FULL month downer. $99 +data.I was about to stoke it up when the NBN staggered back to some continuity.

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    What the hell is going on with @optus NBN. I'm paying for 100mbps and getting from 29kbps up to a "massive" 940kbps. This sucks!

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus what the Hell is going On in the In The Sutherland Shire Area , Sylvania Waters, Sylvania . Sick of this Crap. OPTUS YES NO ! Fix it

  • SteveMitch2500 Steve Mitchell (@SteveMitch2500) reported from Sydney, State of New South Wales

    @Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    @Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.

  • CarrollRory Rory Carroll (@CarrollRory) reported from Sydney, State of New South Wales

    @JosephCarrozzi @fitba11 @tonyising @KevinAirs @MickLynch_Age @robvad10 @GuidoTresoldi @rdhinds A major issue has been the switching of O/S leagues TV rights from Foxtel to Optus. I don’t think this has been adequately explored as to losing the eyes of football supporters

  • zoeeb Zoe Benjamin (@zoeeb) reported from Sydney, State of New South Wales

    Note to self: @optus are terrible. Poor service, no one talks to anyone else there and you get a new version of what is happening every time you contact them. If you manage to even get someone.

  • YashVMurthy Yash Murthy (@YashVMurthy) reported from Sydney, State of New South Wales

    @Optus Day 4 - net still down. Would appreciate some help for the service we are apparently paying for.

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • krp5975 Kiwi (@krp5975) reported from Sydney, State of New South Wales

    @Optus i want esim is avalaible in store but service say they are bug it s shit in the store ...

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus @NBN_Australia @ScottMorrisonMP A Bit Sick of This Crap. Sylvania Waters, Sylvania. No Internet or LANDLINE , MY PARENTS ARE 70 plus They Like Landlines! Considering Are Self Funded Retirees. Not good enough Plus my Mum is Unwell.

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • IsaacBwelsay Isaac (@IsaacBwelsay) reported from Sydney, State of New South Wales

    One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

  • broni41 Jack Tar (@broni41) reported from Sydney, State of New South Wales

    I would rather CP than the rest of the crap trying to sell useless products and services. Optus, Youi, and Real Insurance are but 3 that grate on my nerves.

  • LieletteCalleja Lielette Calleja (@LieletteCalleja) reported from Sydney, State of New South Wales

    @TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬

  • Pfupajena Tanya (@Pfupajena) reported from Sydney, State of New South Wales

    @Optus what the hell is wrong with you this is a ****** joke. I swear you better get your shit right. Just to get my wifi relocated I have to speak to 5 different people. This is bullshit

  • j_rimac Jakov (@j_rimac) reported from Sydney, State of New South Wales

    @Optus been holding for an hour and a half with your call centre. They said it would be approx 30mins. Help!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GillOshaughness Gillian OShaughnessy (@GillOshaughness) reported

    @asha_on_45 I’d love to. But I’m (trying) to be on holiday & have no phone & very little signal. I have to stand on a rock. The only guaranteed communication I have is @Optus emailing me daily to tell me it’s charged me another $5

  • stevosshow Stevos Sports (@stevosshow) reported

    please no 3:30 bounce down at Optus i can’t see anything with this sun

  • DtownDons Dtown Dons (@DtownDons) reported

    Anyone having issues with Optus sports???

  • GillOshaughness Gillian OShaughnessy (@GillOshaughness) reported

    @Optus I’m going for a walk. I have spent yet another morning of my break talking to @optus. Giving you my account details won’t help. I’ve been trying through my Optus app & given you all of that

  • devilwaru waru 🦇 (@devilwaru) reported

    @Optus I have sent through a DM. Please help me sort this out

  • bobbylosbravos Rob (@bobbylosbravos) reported

    @GillOshaughness @Optus As if @Optus doesn’t have enough customer “service” issues. Off to check my app now…

  • jed_test Jed Test (@jed_test) reported

    @Telstra Seeing as I can not get onto the outages page consider this my report of an issue in the Cotton Tree area near Maroochydore Qld. It's frustrating when #Optus has better service than @Telstra and I have important business tasks to get done.

  • gutterskud John (@gutterskud) reported

    @Optus you guys seriously need to fix the app. Almost unusable how slow and clunky it is

  • dwightwalker Dwight Walker (@dwightwalker) reported

    Power outage at Tamborine Mountain since 8pm for an hour and no internet access till now because cell tower was damaged for #Optus. Read ebook and listened to one MP3 I had on my Android phone

  • Markyffekt Markyffekt (@Markyffekt) reported

    Imagine not being able to make stable enough phone call for a 1 minute conversation with your mother who is 2km away on a walk... Naah but we better go completely digital to counteract digital theft with DIGITAL ID #Optus @Optus Fix your entire network!!!