Optus

Optus Outage Report in Queenscliff, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Queenscliff, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Queenscliff, State of Victoria 12/05/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Queenscliff, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Queenscliff, State of Victoria

Latest outage, problems and issue reports in Queenscliff and nearby locations:

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

  • drrrrrrc Dave (@drrrrrrc) reported from Melbourne, State of Victoria

    @optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.

  • songstargame Napi's Mum (@songstargame) reported from Melbourne, State of Victoria

    Seriously. Being an @Optus customer has been so so so terrible.

  • mikedoeslife Mike 🧼 (@mikedoeslife) reported from Melbourne, State of Victoria

    Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail

  • tardis3 tardis3 (@tardis3) reported from Melbourne, State of Victoria

    @TechGuideAU @catch_au Regards of price, I have had terrible reception issues with the Optus network, never again.

  • Dylaantaylor Dylan Taylor (@Dylaantaylor) reported from Melbourne, State of Victoria

    @onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus Is there an outage in Reservoir 3073? My home internet is down and the troubleshooting methods haven't worked. It has been down for an hour.

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • juleshughan Jules STAY THE FARK AT HOME Hughan 🚀 (@juleshughan) reported from Melbourne, State of Victoria

    Trying to opt out of @AppleMusic on @Optus. Help?

  • KkciWade Khalil (@KkciWade) reported from Melbourne, State of Victoria

    Finally after all this time I received a response from @optus My issue has been resolved and once I send my old phone back I will have this out of my hair... #breathoffreshair

  • samcurrie Sam Currie (@samcurrie) reported from Melbourne, State of Victoria

    @Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous

  • JoeAvo JoeAvo (@JoeAvo) reported from Melbourne, State of Victoria

    @Optus my cable internet is down in 3021 Vic. Please Help!

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.

  • MWJ1975 Big Cat (@MWJ1975) reported from Melbourne, State of Victoria

    @reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KimmyB74 Kimmy B (@KimmyB74) reported

    @VictorDominello My Optus App is now asking customers to agree to updated T&C’s to use the app acknowledging that the app is not impervious to attacks or intrusion. This is very poor form, are they seeking bulk customer consent that data isn’t safe? #OptusHack

  • Debs6522 Debs65 (@Debs6522) reported

    @kano778 @PMalinauskasMP Huge data breach. Contact your bank and let them know you're an optus customer.

  • belindahogan Belinda Hogan (@belindahogan) reported

    Well @Optus customer here. One blanket statement email about data breach only. Thanks to @AnnastaciaMP 4 offer for new license! Will Optus fill in for me at work while I go to get my new license and pay for new passport? Waste of my time Optus! @RNBreakfast

  • westview138 westview138 (@westview138) reported

    Hey @optus. Do you hold a set of data per account? Or a set of data per service? I ask because I got two emails from you, days apart, with conflicting information about what information of mine was lost into the wild. #OptusHack

  • teresa_62 Teresa (@teresa_62) reported

    @mjrowland68 @BreakfastNews Just the initial email. But! @Optus #Webmail is so slow. I can’t open or delete email. Wondering if I’m being hacked . Staying off for a few days. Noticed it was like that the day before the #cyberattacks . Now it’s worse.

  • mairzy3039 💧John Mair QGM (@mairzy3039) reported from Brisbane, State of Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • AshleeLouise18 Ashlee Louise (@AshleeLouise18) reported

    I live in an area that’s difficult to get reception for most people (Optus and Voda customers) and I have no trouble because it uses the Telstra network, only downside is no 5g but I was on Aldi prior to 5g being released so it’s no biggie for me.

  • robyn32612366 robyn (@robyn32612366) reported

    @mjrowland68 @BreakfastNews Optus have been on the nose for me since 2020 after a 3 day outage over the Christmas Day period when there was no announcement whatsoever there were problems.. Could not ring anyone on Christmas Day ..a real bummer especially when you have family overseas..

  • ACTINOSProject David Caldicott (@ACTINOSProject) reported

    @drvyom That's very cynical of you, Vyom! The very least that @optus could do, a bar yet to be reached, is to provide every customer affected with the details of precisely 'what' information they have so generously shared with anonymous inquirers.

  • AmandaKeely Amanda Keely (@AmandaKeely) reported

    @mjrowland68 @BreakfastNews I’m a former customer and (finally) received an email from Optus yesterday evening. Nothing since.