Optus outages and service status in Queenscliff, Victoria

Problems in the last 24 hours in Queenscliff, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Connor O'Riordan (@ConnorORiordan1) reported 30 seconds ago

  @Optus seriously sort your ******* internet out, how I could spend 2 years in Adelaide with Telstra and not lag once but now I'm in Tooradin I lag my tits off. Seriously sort your **** out

• 
  Rachel Sanki (@RachelRSanki) reported 33 seconds ago

  I the FIRST ORDER PLACED yet not dispatched yet? And how do every agent I speak to have different things to say about dispatch dates?? So which is it? I’m so sick of the lies, mis information, and bad treatment by Optus with my newest contract renewal!

• 
  Vito Marzullo (@vitomarz72) reported 41 seconds ago

  @Optus should be ashamed and how they treat customers and wont allow them to cancel services to join new providers. Optus have cut our services off over a week ago and have blocked us from moving to another provider when I'm out of contract. that's holding your clients to ransom

• 
  MaxPayne22550 (@payne22550) reported 6 minutes ago

  @Optus And after promising to call me with a resolution, the case has been abruptly closed. Is this how your support works? Unilateral decision making without even bothering to resolve? Utter unprofessional support service at its peak.

• 
  Rawley Wilkes (@82_steve) reported 9 minutes ago

  @7NewsMelbourne @melbournefc @AFL Even with the game at Optus, a 2:20pm start time would have been much more appropriate, viewed at 4:20 on the east coast, night time grand final is ****, no amount of rallying by networks or Eddie McGuire will convince me otherwise… it’***** plain and simple.

• 
  Riaj Mohammed (@RiajMohammed1) reported 10 minutes ago

  @Optus I have sent all the requires documents which proves you guys made a mess. Now, can I have my money back??? This is very sad state of affair! I believe a company like @Optus should have better process I place to refund the customer money when they charged in error.

• 
  MaxPayne22550 (@payne22550) reported 10 minutes ago

  @Optus The icing on the cake that i got is they blocked me from raising any cases on the app. Can you please JUSTIFY your support team’s actions. I guess if u can’t solve a problem. Block the customer requesting a resolution. - That seems to be the new tagline

• 
  Jack Jacobs 🏳️‍🌈 (@jacojac) reported 18 minutes ago

  @Optus See the issue is you fail to highlight that until after the order is processed and the customer queries it. It’s deliberately misleading and deceptive. The fact that you made contact multiple times prior to approving the order and not once is it mentioned shows exactly that.

• 
  MaxPayne22550 (@payne22550) reported 19 minutes ago

  @Optus Hi Optus, I lodged a case regarding a serious issue of breach of my privacy. A case was lodged and a resolution was promised. Even without any resolution, the support wanted to close the case forcibly.

• 
  B || A Man That Can Do Both (@Brodhe) reported 21 minutes ago

  I’m in an Optus live chat. It started 15 minutes ago. So far he asked my name, I said Brodie, he said thanks for being a customer for over 10 years, I said no problems…. And now there’s been silence for 10 minutes. This is going about as well as my in person chats.