Optus Outage Report in Queenscliff, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Queenscliff, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Optus
Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Queenscliff, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Queenscliff, State of Victoria
Latest outage, problems and issue reports in Queenscliff and nearby locations:
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Ella Lee
(@elee_bella) reported
from
Melbourne, State of Victoria
I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.
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Daniel Cooper
(@DCooperGolf) reported
from
Melbourne, State of Victoria
@OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?
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JoeAvo
(@JoeAvo) reported
from
Melbourne, State of Victoria
@Optus my cable internet is down in 3021 Vic. Please Help!
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DANIELA ❌⭕❌⭕
(@HotVogue) reported
from
Melbourne, State of Victoria
@maxii30 It sucks, what I hate is that they don't let us know in advance, the guy I spoke to told me to go to the optus store and buy an internet dongle until it's fixed!! I said no way!
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Khalil
(@KkciWade) reported
from
Melbourne, State of Victoria
Finally after all this time I received a response from @optus My issue has been resolved and once I send my old phone back I will have this out of my hair... #breathoffreshair
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus Is there an outage in Reservoir 3073? My home internet is down and the troubleshooting methods haven't worked. It has been down for an hour.
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Big Cat
(@MWJ1975) reported
from
Melbourne, State of Victoria
@reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.
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Chris Kovas
(@Kovas10) reported
from
Melbourne, State of Victoria
@OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!
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Indran Muthiah
(@MuthiahIndran) reported
from
Melbourne, State of Victoria
Melbourne calling. Internet outage. Optus in charge. Thanks
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Jules STAY THE FARK AT HOME Hughan 🚀
(@juleshughan) reported
from
Melbourne, State of Victoria
Trying to opt out of @AppleMusic on @Optus. Help?
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~A~
(@Melburnian) reported
from
Melbourne, State of Victoria
Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.
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Napi's Mum
(@songstargame) reported
from
Melbourne, State of Victoria
Seriously. Being an @Optus customer has been so so so terrible.
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Jodes
(@whoozqueen) reported
from
Melbourne, State of Victoria
Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.
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DANIELA ❌⭕❌⭕
(@HotVogue) reported
from
Melbourne, State of Victoria
@Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!
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💧🔥 🌏
(@wewatchu2) reported
from
Melbourne, State of Victoria
@indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM
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PennyK
(@PKpies) reported
from
Melbourne, State of Victoria
@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down
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Rita Zonius SCMP
(@RitaZonius) reported
from
Melbourne, State of Victoria
@Victor_Li94 @Optus I’ve experienced an intermittent Optus internet outage all weekend. I’m in 3040. After troubleshooting everything yesterday I was advised this morning it’s an outage in my area. I’d really like to know if it will be fixed today. Distance learning and work needs to go on tomorrow.
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@Optus what do you have to do to get your home phone fixed, been trying for days, technician supposed to be here today between 8am and midday never showed, can’t contact anyone.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@Greg_CHF) reported
@TheShovel @WeTheVoters2013 I called @Optus to get details of what IDs had been hacked after hearing 0 from them. They asked my dob as part of I’d process, then said my drivers license was affected. Then said we need to update your dob - they had it as 1 Jan 1901! Being hacked is least of their problems!
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layingcable
(@dumpsontweets) reported
So now that @Optus have contacted me to tell me that my details and my licence have been stolen are you actually going to delete my data now? I'm not a customer anymore guys.
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Peter Ball
(@ballp36) reported
@CarolynJanson @KoparaFallsKid yes we left OPTUS they were smart arses, when I said cancel it they suddenly became all concerned
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Rebecca Powell
(@rebeccajpowell) reported
from
Melbourne, State of Victoria
It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒
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OverExhaustedAmbition ✨
(@redambition) reported
Hey @Optus, what does a (now very angry) customer have to do to get some actual customer service and not get the runaround on live chat? Sick of asking questions only to not have them answered (answer is off topic), then be brushed off when I ask for them to be addressed.
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Polla Steele
(@PJS_84) reported
Just had a call from Optus because I lodged a complaint and was able to get a direct answer on what data they have lost of mine. The service consultant was amazing and hopefully Optus uses voice analytics on 'Executive Team'. The end.
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Morgan Hughes
(@slakj3s73r) reported
@lukesmi00627524 @Optus @Telstra the best part is ... i dont need tech support, just want them to send me a new modem thats all , agreed to pay for it fine but its still taking over 2 days of new people trying to talk to me its getting past comic and into tragic
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Bernie swinging voter !
(@Bernie17850) reported
@Tristan82350174 @charles_haig01 Probably leave it a few days until you calm down, and try again, or go to an Optus shop, and let them do it for you. Hope that helps.😌
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William Schild
(@Miallopineapple) reported
@strangerous10 Well ..... what happened to being transparent? If I was an Optus customer I would seriously want to know what went wrong before I could trust them again.
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No race is supreme
(@diaper_donkills) reported
Optus is owned by Singtel and their major shareholder is the Singapore government. #optusbreach #Optus. Does Singtel keep Australian customer information? Yes or No, thanks.