Optus

Optus Outage Report in Queenscliff, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Queenscliff, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Queenscliff, State of Victoria 01/17/2026 06:50

January 17: Problems at Optus

Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Queenscliff, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Queenscliff, State of Victoria

Latest outage, problems and issue reports in Queenscliff and nearby locations:

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

  • jiawhoo cheah (@jiawhoo) reported from Melbourne, State of Victoria

    @Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported from Melbourne, State of Victoria

    @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

  • elvinaMS elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria

    @Optus your wifi sucks BIG TIME

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • TheNotoriousNJW 🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria

    @Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    @Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • mattdarveniza Matt (@mattdarveniza) reported from Melbourne, State of Victoria

    @mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria

    Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.

  • Stephen02721621 Stephen (@Stephen02721621) reported from Melbourne, State of Victoria

    @Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad

  • G1NCHY g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria

    @jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.

  • nonspecialist Colin Panisset (@nonspecialist) reported from Melbourne, State of Victoria

    @mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Mobile reception is poor. Will deal with it tomorrow.

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • roadrunner83_ Roadrunner83 (@roadrunner83_) reported from Melbourne, State of Victoria

    @heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • andyjennings Andrew Jennings (@andyjennings) reported

    @swearyanthony some failures are existential. There are many reasons I’m a former Optus customer. Plenty of choice out there, choose someone else.

  • mutatrum mutatrum (@mutatrum) reported

    @BTCSchellingPt @ODELL @Optus Oh wow. That's bad on another level.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @Bec14278810 Hi Bec, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • ArrickGale Gale Arrick (@ArrickGale) reported

    @Optus I fought you about handing over my drivers license for you to coky and keep on file when I signed up. You promised me your system would be safe. Fine ******** out of them @AlboMP #AusPol2022 who is going to compensate me for stress if I get identity fraud.

  • moss_andrews Mossy (@moss_andrews) reported

    @2GB873 That poor @Optus woman, she sounded like an intern but billed as a director of public relations. I felt sorry for her, so badly prepared and ill equipped. Surely the CEO Kelly Bayer Rosmarin has to front media. #OptusHack

  • humma49 Humma49 Mate (@humma49) reported

    @blue01dragonfly Probably done on purpose! They believe this could be the end of optus. 🤔 they'll shut them down. And it'll be another provider soon. They all lease the lines from Telstra. So I'd be looking at them first! It makes sense to have ONE provider for the credit digital system!!

  • MikeParks75 Michael Parks 🇬🇧🇦🇺 #Resisted (@MikeParks75) reported

    …So, I went upstairs, signed up to Telstra, switched my SIM, and MAGIC!, all working. I went down to Optus, authenticated by text - via Telstra - and paid off my bill. Goodbye Optus! And, good riddance! And now my data is on the Internet. Optus, I “salute” you!🖕😎

  • riseupandresist 𝙍𝙄𝙎𝙀𝙈𝙀𝙇𝘽𝙊𝙐𝙍𝙉𝙀 (@riseupandresist) reported

    The ABC reported Optus will also be directed to hand over customer data to the banks so they can monitor the accounts of customers who have had their data stolen in the cyber attack.

  • mariusmainridg1 Marius (@mariusmainridg1) reported

    @Narty007 There’s a bit of the gladys berejiklian type of response in that Optus announcement, not dissimilar to the Covid pressers where the message was we don’t really give a **** so bad luck if you get sick or you die

  • Arka30405089 Roomez (@Arka30405089) reported

    @2GB873 They Optus lady that they interviewed today was so broken, confused and seemed absolutely incompetent