Optus Outage Report in Queenscliff, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Queenscliff, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Queenscliff, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Queenscliff, State of Victoria
Latest outage, problems and issue reports in Queenscliff and nearby locations:
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
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Bornadog through and through
(@Doggiesman) reported
from
Melbourne, State of Victoria
@ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line
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li 🤷🏻♀️
(@li_dpq) reported
from
Melbourne, State of Victoria
Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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Bird 🅱️⭕️ℹ️
(@RandzyBirb) reported
from
Melbourne, State of Victoria
@Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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helen drinoczky
(@scousehelen) reported
from
Melbourne, State of Victoria
@Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Muhammad Zafar
(@xafarr) reported
from
Melbourne, State of Victoria
Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus can suck a bag of *****!😡😣😡😡😡 Utterly Useless Company with lazy ass customer service
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie
(@ms_stephanielou) reported
@Optus is your mobile account app down? It logged me out and now I can’t get back in. I tried to reset my password thinking it was that and that won’t even work.
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sandra
(@sandra43315128) reported
@Optus I’m absolutely beyond disgusted with the so called customer service of your company. You give out my details when wilfully not securing my data. Then you dont help when your enfuriatingly useless app goes in a loop demanding the same info over and over.
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2468157
(@TL91462684) reported
Well! I rang Optus,I was waiting for long time! and when I got to speak to him! he talk and pretent,he cant hear me before, he then hanged up! Bad service! it show how some of the Optus customer service are behave! I think! it is easy to find out who it ,if he took a LOT of callS
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Optus
(@Optus) reported
@vozoto Hey there, sorry to hear you are having trouble with your My Optus App, this is not the experience we wish for our customers. Please try uninstalling and reinstalling the app. If this doesn't resolve the issue please DM us for more assistance. Thanks - Mary
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Ryzigga
(@Ryzigga) reported
@Optus service is a joke. Customer Service team are inept, lazy and anything but a service. Wouldn't be surprised if it was all handled by automated bots. Can't wait to end my 7 yr relationship with them.
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Optus
(@Optus) reported
@Ryzigga Hi there. I'm sorry to hear you have been experiencing some trouble with your Optus service. If you're still needing support, please feel free to send us a DM as we are a 24/7 operating team ready to assist. - Medina
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Chris-top-her
(@Cp_phillips1990) reported
@Optus i have been trying to get nbn and Home Phone reactivate for 4 hours. I've been on the phone to technicians going around in circles with no help at all. Done every step, every troubleshoot, everything, yet I always get the same reply. What's going on?
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RaniJollies
(@RaniJollies) reported
@Optus is the network down? I can't access the help page or log in anywhere and have no access to the data network. Have restarted my phone.
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roxebony@outlook.com
(@roxebony) reported
@Optus is the website/app down right now? Cant seem to access it or message anyone
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NFA
(@NFA3030) reported
@chrismsia @paramountplus The A League deserves what it gets after moving to Paramount. So many soccer fans have either fox, optus or kayo not Paramount which does a poor job of it too say the least. Ratings must be at all time low.