Optus

Optus Outage Report in Queenscliff, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Queenscliff, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Queenscliff, State of Victoria 01/16/2026 18:25

January 16: Problems at Optus

Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Queenscliff, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Queenscliff, State of Victoria

Latest outage, problems and issue reports in Queenscliff and nearby locations:

  • spanpom RSR (@spanpom) reported from Melbourne, State of Victoria

    @Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus

  • BFlutterby Bron Flutterby (@BFlutterby) reported from Melbourne, State of Victoria

    @Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.

  • Aaron_Geary AJG (@Aaron_Geary) reported from Melbourne, State of Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    @playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole

  • cbzrifleCSGO cbzrifle (@cbzrifleCSGO) reported from Melbourne, State of Victoria

    @iyencs @Optus help the man fools

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.

  • mr_thomas_bee Thomas Bailey (@mr_thomas_bee) reported from Melbourne, State of Victoria

    .@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.

  • itsabelslife Bella 🎡 (@itsabelslife) reported from Melbourne, State of Victoria

    Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • tina_sav Tina Savidis (@tina_sav) reported from Melbourne, State of Victoria

    The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth

  • kelly_sargison Kelly Sargison (@kelly_sargison) reported from Melbourne, State of Victoria

    @Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯

  • kenyathes Brian (@kenyathes) reported from Melbourne, State of Victoria

    @TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not

  • BaethanEnergy Baethan Mullen (@BaethanEnergy) reported from Melbourne, State of Victoria

    @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

  • Shami2512 Shamila Gopalan (@Shami2512) reported from Melbourne, State of Victoria

    @Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • marg99216421 marg (@marg99216421) reported

    @markhumphries Just checking - is there already one of the NBN 'black boxes' at the property? This needs to have been previously installed before an internet service can be provided by Telstra, Optus etc

  • zep31337 zep31337 (@zep31337) reported

    Since the @Optus hack my work emails have been haywired. Lets just say @Telstra I would like an infringement placed on Optus for what's happened as well, they had more then enough time to fix the problem and offer the peoples money back or compo. Out of time.

  • mgreen27 Matthew Green 🌻 (@mgreen27) reported

    @Optus I just tried to switch my out of contract phone plan and was very discouraged to see I needed 100+points of ID as a verified customer sent in. No real answers on data policy when I questioned this. When you have a history of loose data - WTF? Time to find a new provider...

  • PolettiSteven Steven Poletti (they/them) (@PolettiSteven) reported

    @marissalordanic Hooray. I knew there was a reason I didn't cancel my Optus Sport

  • jegannaut Bleach Connoisseur (@jegannaut) reported

    @mmccarthybrett @Optus 100%! I'd even host if the Optus 5g home internet service wasn't so ******! OMG! **** YOU @Optus.

  • jegannaut Bleach Connoisseur (@jegannaut) reported

    Dealing with @Optus is the worst experience I wouldn't wish on my worst enemies. It's 2023, how are you still so disorganised and dysfunctional? Just to change your mobile number they send you through endless loops of customer service reps who then refer you to the ****** app!

  • LusciousLani Ms Banani (@LusciousLani) reported

    So we’re two hours in, we have three embarrassed but pretty much powerless to help consultants, news that 1-2 business days now means 5-10 because they can’t get through the workload, & I informed Edna of my theory that in-store Optus employees all have a country kid aesthetic, &

  • MathoInc Matho (@MathoInc) reported

    @LusciousLani @Optus I hope you retain the tenacity required to see this all the way through. Remember their ad slogan? "Never talk to Telstra again" Strewth!

  • yaetsumu kyris/fox || skts art 📌 (@yaetsumu) reported

    optus service literally being absolutely **** the past few weeks

  • massimogarbuio Massimo Garbuio (@massimogarbuio) reported

    @Westpac Thank you. The further joke is that you then send an email saying you have used a third party service. Really? So now more companies have all this information. Have you heard about Medibank? And Optus?