Optus

Optus Outage Report in Queenscliff, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Queenscliff, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Queenscliff, State of Victoria 01/18/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Queenscliff, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Queenscliff, State of Victoria

Latest outage, problems and issue reports in Queenscliff and nearby locations:

  • drrrrrrc Dave (@drrrrrrc) reported from Melbourne, State of Victoria

    @optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus It's now 36 hours since the NBN has been down.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.

  • mikedoeslife Mike 🧼 (@mikedoeslife) reported from Melbourne, State of Victoria

    Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.

  • samcurrie Sam Currie (@samcurrie) reported from Melbourne, State of Victoria

    @Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support

  • SHodder89 Shane Mauricio Luis (@SHodder89) reported from Melbourne, State of Victoria

    @Brodhe Having to go to Optus in itself is bad, let alone dealing with people

  • CoaleyJoss Joss Coaley (@CoaleyJoss) reported from Melbourne, State of Victoria

    @Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

  • stbabo_ stbabo (@stbabo_) reported from Melbourne, State of Victoria

    For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.

  • john_shearer john shearer (@john_shearer) reported from Melbourne, State of Victoria

    @Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠

  • davecalmercoach DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, State of Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus what is going on with the internet no uploads and downloads are slow

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • maddii_nghtmre Maddii Nghtmre (@maddii_nghtmre) reported

    @lavosaurus @Optus Plus who ******** wants extra data I don’t use mine - keep the data and keep my pay rate as is @Optus the damn vultures

  • Optus Optus (@Optus) reported

    @M33G086 Sorry to hear of your prolonged experience with our My Optus App messaging service. You can send us a Direct Message and we will be able to answer all your enquiries or contact our contact centre on 133 937 Mon - Fri: 9 am - 6 pm (AEST) and Sat: 9am - 5pm (AEST) - Robyn

  • lachiemillsteed Lachlan Millsteed (@lachiemillsteed) reported

    @Optus can't pay my bill (which is due TODAY) or login to your bloody website. happened too many times which has resulted in me copping late fees. not good enough!!

  • adamfleetmovies Adam Fleet (@adamfleetmovies) reported

    @lavosaurus Same. And I’m losing a discount I was getting so my bill is actually going up $10. So combined with the Sport charge it’s nearly 20 bucks extra just to keep the exact same service. I’m done with @Optus

  • party_hatters Mad Hatters Party (@party_hatters) reported

    @warriorboy67 @OptusSport I'm in the same boat. Went to Optus when they took over from Foxtel. I find Optus network coverage average and if it wasn't for the EPL, I would have jumped years ago.

  • Optus Optus (@Optus) reported

    @Abraham48481887 Hi Abraham, sorry to hear about your Optus app issue. Can you direct message to confirm what error message are you getting? Has uninstalling and reinstalling the app helped? How about switching the phone off then on? Kartik

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • M33G086 Aaron (@M33G086) reported

    @Optus hey I've been on the chat rrying to get a response for 3 hours!!! Can I please have an alternate way of contacting someone regarding the increased billing prices which seems to he going hand in hand with a downgrade and in service and quality

  • 62_alm Bruce (@62_alm) reported

    @lavosaurus I got rid of my Optus connection a few months back. Worst customer experience of my life. SFA support, two day wait for return calls from off shore. Just crap

  • DazzaColeman Darren Coleman (@DazzaColeman) reported

    @helenelambetsos @Optus Well said. That’s disgusting customer service.