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Optus

Optus Outage Report in Queenscliff, Victoria

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Queenscliff, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Optus

Optus is having issues since 01:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricky_A1
    Ricardo Ascenso (@Ricky_A1) reported

    @EmmaH1123 That also works. I’d probably get more if I didn’t pay for Kayo and Optus. I mean, I already have Netflix & Disney+ in addition to those two above. The new ones will end up on a streaming service, for sure.

  • pixel_nerd19
    live (@pixel_nerd19) reported

    @Optus what is going on I had an assume that due by midnight at 1130 in Perth the internet just won’t load anything at all after restarting computer,browser clearing cookies and cache this is not good thanks to this i can’t send my work in.. fix it

  • mattyzee
    Matt (@mattyzee) reported

    Hey Team @Optus Is there an ETA on the internet outage in 2031? Hard to WFH, home school and university without it.

  • Saquib155
    Saquib155 (@Saquib155) reported

    @Optus why are so many sites not working

  • benargall
    ben (@benargall) reported

    I love it that I work entirely from home these days, and my internet goes down for hours in the middle of the work day with no notification as to why from either NBN or Optus. It's really great.

  • RodHodgson1
    Rod Hodgson (@RodHodgson1) reported

    @Optus Hi team, emails very slow, internet slow. We on NBN 100@ 2143

  • Robtop_youtube1
    Tubular9 (WackyAndyE) (@Robtop_youtube1) reported

    This problem only happen to people who live in Australia and use a internet provider called optus. (3/7)

  • todd42246896
    Todd Hacking (@todd42246896) reported from Brisbane, Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • snaggletoast
    bread king (@snaggletoast) reported

    hello @Optus me and my friends internet is not working but i can use data. i am a bit drunk and would like to get back to being stupid with my friends asap. this is ruining my vibe. plz let me know if you can fix.

  • whisperfist
    C. Aleph (@whisperfist) reported

    Hard to believe that @Optus could make their /about/network/service-status page even worse, but somehow they have. Map doesn't load in Firefox. In Safari navigation info is hidden under info box that just confirms there is a problem, no details or resolution ETA.