Optus Outage Report in Queenscliff, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Queenscliff, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queenscliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Optus
Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Queenscliff, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Queenscliff, State of Victoria
Latest outage, problems and issue reports in Queenscliff and nearby locations:
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RSR
(@spanpom) reported
from
Melbourne, State of Victoria
@Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus
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Bron Flutterby
(@BFlutterby) reported
from
Melbourne, State of Victoria
@Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.
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AJG
(@Aaron_Geary) reported
from
Melbourne, State of Victoria
@eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
@playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole
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cbzrifle
(@cbzrifleCSGO) reported
from
Melbourne, State of Victoria
@iyencs @Optus help the man fools
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.
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Thomas Bailey
(@mr_thomas_bee) reported
from
Melbourne, State of Victoria
.@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.
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Bella 🎡
(@itsabelslife) reported
from
Melbourne, State of Victoria
Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!
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Tina Savidis
(@tina_sav) reported
from
Melbourne, State of Victoria
The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth
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Kelly Sargison
(@kelly_sargison) reported
from
Melbourne, State of Victoria
@Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯
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Brian
(@kenyathes) reported
from
Melbourne, State of Victoria
@TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Shamila Gopalan
(@Shami2512) reported
from
Melbourne, State of Victoria
@Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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marg
(@marg99216421) reported
@markhumphries Just checking - is there already one of the NBN 'black boxes' at the property? This needs to have been previously installed before an internet service can be provided by Telstra, Optus etc
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zep31337
(@zep31337) reported
Since the @Optus hack my work emails have been haywired. Lets just say @Telstra I would like an infringement placed on Optus for what's happened as well, they had more then enough time to fix the problem and offer the peoples money back or compo. Out of time.
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Matthew Green 🌻
(@mgreen27) reported
@Optus I just tried to switch my out of contract phone plan and was very discouraged to see I needed 100+points of ID as a verified customer sent in. No real answers on data policy when I questioned this. When you have a history of loose data - WTF? Time to find a new provider...
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Steven Poletti (they/them)
(@PolettiSteven) reported
@marissalordanic Hooray. I knew there was a reason I didn't cancel my Optus Sport
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Bleach Connoisseur
(@jegannaut) reported
@mmccarthybrett @Optus 100%! I'd even host if the Optus 5g home internet service wasn't so ******! OMG! **** YOU @Optus.
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Bleach Connoisseur
(@jegannaut) reported
Dealing with @Optus is the worst experience I wouldn't wish on my worst enemies. It's 2023, how are you still so disorganised and dysfunctional? Just to change your mobile number they send you through endless loops of customer service reps who then refer you to the ****** app!
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Ms Banani
(@LusciousLani) reported
So we’re two hours in, we have three embarrassed but pretty much powerless to help consultants, news that 1-2 business days now means 5-10 because they can’t get through the workload, & I informed Edna of my theory that in-store Optus employees all have a country kid aesthetic, &
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Matho
(@MathoInc) reported
@LusciousLani @Optus I hope you retain the tenacity required to see this all the way through. Remember their ad slogan? "Never talk to Telstra again" Strewth!
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kyris/fox || skts art 📌
(@yaetsumu) reported
optus service literally being absolutely **** the past few weeks
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Massimo Garbuio
(@massimogarbuio) reported
@Westpac Thank you. The further joke is that you then send an email saying you have used a third party service. Really? So now more companies have all this information. Have you heard about Medibank? And Optus?