Optus

Optus Outage Report in Tharwa, Australian Capital Territory

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Tharwa, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tharwa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Tharwa, Australian Capital Territory 05/23/2025 08:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Tharwa, Australian Capital Territory

Latest outage, problems and issue reports in Tharwa and nearby locations:

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronin920 Ronin (@Ronin920) reported

    @cruzin_matty @Optus Wonder if you're getting the same problem as me, texts aren't sending or receiving.

  • MattArnottYT Matthew Arnott (@MattArnottYT) reported

    @TPG_Telecom are hilariously terrible. @Optus please be better 🙏🙏

  • AylaWolfMother Ayla 🍩🍩 (@AylaWolfMother) reported

    @Optus are you having issues with sms out of the Burwood Vic node ? I can’t send, and I am not receiving SMS’s. Husband sitting next to me sent me an sms - I didn’t receive it .. I have turned my phone off and on

  • bobbyking811 RDK (@bobbyking811) reported

    Have to use hotspot off my phone onto iPad thanks to the always working @Telstra to watch Netflix because @Optus can’t provide me the service I am paying for. Thanks again @Telstra #optusareajoke

  • yiota29 Patty (@yiota29) reported

    @Optus can't send or receive sms's is there an outage? have had to search on twitter to see people in a similar boat because support isn't responding... #Optus

  • bjdavi Ben Davis (@bjdavi) reported

    Continued network issues with #optus around the #westoncreek area. If you are experiencing issues call them up, complain and ask for a refund on your service fee. Terrible that they can't fix these problems in a timely manner.

  • sunsh1neprinces iyla (@sunsh1neprinces) reported

    ******* sideways this is the 2nd day optus has banned me from topping up my phone ARGHH **** YOU OPTUS @Optus

  • danieljcarrr Daniel Carr (@danieljcarrr) reported

    @BenitoWill Was more referring to the actual broadcast, like cameras and stuff. Optus' product wasn't up to scratch for 2018. I shouldn't think there'd be any other issues with the WWC, given the past big tournament's we've hosted in Aus. Fingers crossed, I guess 🤞🤷

  • ozman024 Osman オスマン (@ozman024) reported

    WSW playing their standard dog **** football... Putting Optus Sport on and watching the Yokohama game

  • AKtech2021 AK (@AKtech2021) reported

    so @Optus alleged 10gbps 5G record , then @Telstra alleged 20gbps record ! WTF is going , why the public cant see a video about the reality of these records ! ?