Optus

Optus Outage Report in Toronto, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Toronto, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Toronto, State of New South Wales 10/22/2024 05:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Optus Issues Reports Near Toronto, State of New South Wales

Latest outage, problems and issue reports in Toronto and nearby locations:

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gav_mck Gavin McKenzie (@gav_mck) reported

    Anyone else having @Optus mobile calling issues today?

  • yaboiandro Knight OwL 🦉 (@yaboiandro) reported

    @Optus I say **** No to optus! I just Left you useless pricks,so stop spamming me! 🖕 #fuckoffoptus

  • Hirald0 Shane Henry (@Hirald0) reported

    Major first world problem disclaimer but no matter how much server space it saves, the general prevalence of on-demand sports content being downgraded to 25fps is annoying af. Optus are very guilty of this. Kayo are with some things. Stan, interestingly, haven’t been so much.

  • DarrenAllatt Darren Allatt (@DarrenAllatt) reported

    Hey @Optus WTF is up with only issuing an Invoice AFTER payment is made, and on DD? My payment of $270 didn't go through OBVIOUSLY because that's not what my Bill should be ($120) NOW, I can't see ANY DETAILS of WHY TF You would BILL ME $270 FK Your new invoicing system!

  • sabbz101 a ***** (@sabbz101) reported

    Optus count your fkn days because why is my data so slow huh????

  • wrikl001 wrikl001 (@wrikl001) reported

    @Optus #1 Worst SP. knew I shouldn’t have gone with a partner who relies on you, the words just don’t go together. 3 months of network issues, no phone, no internet again. @moosemobileau not impressed - no notification, no compensation offers, nothing. I had thought better of you

  • huouer 杨朱路人甲 (@huouer) reported

    @aestheticwheein @NBN_Australia May I know which RSP you are with? I’d like to understand whethe it is an issue of my RSP, Optus, or it is a common NBN issue of all RSP

  • wrikl001 wrikl001 (@wrikl001) reported

    @optus that’ll teach me to even use one of your partners who relies on your network - rely + Optus just don’t go in the same sentence. 3 months of no network at home/in our area - I’ve said it before…you are The Worst SP on the planet, and @moosemobileau - not happy.

  • BethTurnbu8778 Beth Turnbull (@BethTurnbu8778) reported

    @Optus I have spoken to an assistant on your app. It was the sixth convo. He told me that the outage will be fixed on Wednesday.

  • JS23789046 JS (@JS23789046) reported

    @3921Eagles Yep, and Brisvegas Lyins have never played us at home at Optus! Yet we still have to fly there to play them. Fkn VFL scum