Optus Outage Report in Toronto, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Toronto, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (44%)
-
Phone (32%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
E-mail (5%)
-
TV (2%)
Live Outage Map Near Toronto, State of New South Wales
The most recent Optus outage reports came from the following cities: Newcastle.
City | Problem Type | Report Time |
---|---|---|
Total Blackout | ||
Phone | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Toronto, State of New South Wales
Latest outage, problems and issue reports in Toronto and nearby locations:
-
jem (@lumbers1978) reported from Central Coast, State of New South Wales
hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.
-
Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
-
Michael (@michaelread1) reported from Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
-
Michael (@michaelread1) reported from Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
-
Michael (@michaelread1) reported from Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
-
Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
-
Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
-
Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
-
Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
-
Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
-
Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
-
Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
-
Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
-
Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
-
peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
-
Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
-
Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
-
Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
-
Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
-
Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Kenny Mcleod (@KennyMcleod17) reported
@MaasdorpJR @VinceRugari Foxtel had on demand back in 2016 along with the same picture quality Optus is finishing with today. You only had to pay for someone’s backyard iptv subscription service to see how truely average Optus sport was.
-
Vignesh (@karmay0gi) reported
@LFC_Australia @justinpa1 I have two services running on Optus. I ported one number to TPG for a very good deal for 6 months and a discounted rate after that, since I have TPG NBN. I also got a very good deal for my other Optus service, which my wife uses.
-
Michael (@michaelsfanboys) reported
@StanSportAU Bad move shouldn’t have stayed at Optus or go to foxtel **** paying extra just watch epl 😡
-
Boz (@bozwhite) reported
@optus_help Will let that customer know when they receive July bill they should not get charged. They kept paper bill before they had attempt by Optus for NBN when NBN hadn't been installed. They got a refund after initial charge
-
Subutai Scipio (@ScipioSubutai) reported
@optus_help @foxgobrr @Optus I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
-
Subutai Scipio (@ScipioSubutai) reported
@optus_help @RichardLVaughan @Optus I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
-
Subutai Scipio (@ScipioSubutai) reported
@optus_help @JamieDoer I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
-
Subutai Scipio (@ScipioSubutai) reported
@optus_help I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
-
/. Gwynne (@gwynne007) reported
@alfi589 @gavin_laing Why? Presuming there’s an element of customer transfer from Optus baked into the deal (promo offers etc) they’ll do it easily. Not to mention the far more attractive proposition of one-stop shop for EPL and UCL. If they add 500k customers that’s $210m in annual revenue.
-
Adam Strong (@1320_Race_Fan) reported
@TicsVitsJacThic Worst we had was one of my wives super funds (had 2 not rolled over yet) wanted the original marriage certificate sent to them in the post, wouldn't accept a certified copy where pretty much everyone else did and should...ridiculous. Hope Optus is your last difficult one...