Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Clareville.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
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remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Step
(@StepUpComputing) reported
@Reynardo_red @Optus Confirmed same issue here. Sending from Optus to Hotmail or Outlook address not working.
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Zyg Poliniak
(@PoliniakZyg) reported
@CelerySorbet @latte_oz So, are they easily identifiable by their tin foil hat? As Telstra/Optus/Voda all have 5G service at York St (According to the maps). Definately some one you doesn't care about their community.
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Step
(@StepUpComputing) reported
@Reynardo_red @Optus Confirmed the same issue here Optus to Hotmail or outlook not working.
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Rob Nairn
(@JigsawPost) reported
Hi @digitalpigeon, any suggestions about slow uploads? I’m Australian based and my ISP is Optus. My max upload is 40Mpbs, but my uploads seem to max out at about 25Mbps. No idea where the bottleneck may be.
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Dr Nadia Zainuddin
(@Dr_NadZ) reported
Internet continues to be down, smack in the middle of a lockdown on the day @NSWHealth announces 633 cases in NSW. Pretty tired of this poor service @Optus it really is not good enough
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Neil Ewins 🍊
(@neilorange63) reported
@Optus I have just pent an hour on the phone trying to talk to someone about cancelling a service. Twice I have been cut off. Now I am somewhat pi55ed off. They both had my number with no return calls. Can someone call me ASAP to discuss please? Thanks
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Elizabeth Saunders 👩🏼🔬
(@E_R_Saunders) reported
@Optus Thanks, had DMed. It’s been 45 minutes in the app with no reply and no working internet. Mobile too slow to hotspot the kids’ iPads through.
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💉🥍Born again post-Keynesian 🖤💧🔥😷
(@VFRBoy) reported
@Optus that's very generic and doesn't address the issue of masked/fake phone numbers. Why are they permitted to connect to the network? Just block them.
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Dr Nadia Zainuddin
(@Dr_NadZ) reported
@Optus Home internet has now been down overnight. Work from home during this lockdown is now impossible. Zoom meetings impossible. Online teaching impossible. We stream our tv so entertainment impossible. All you can do is say sorry? Just restore my service!
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Ross Sterland
(@SoxAndStocks) reported
@AvidCommentator That’s frustrating. We had lots of issues with Optus and Telstra who blamed it all on the infrastructure but once we got Aussie Broadband it all went away. We also went from an inconsistent 90Mb download speed to a consistent 450Mb.