Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

City	Problem Type	Report Time
Sydney	Internet	1 day ago
Sydney	Internet	2 days ago
Sydney	Phone	4 days ago
Sydney	Internet	5 days ago
Sydney	Wi-fi	6 days ago
Sydney	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

• 
  Oli Gallagher (@Oli_gal) reported 7 minutes ago from Sydney, New South Wales

  @hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

• 
  Payln Konga (@JakePorritt) reported 8 minutes ago from Sydney, New South Wales

  @mgn87 Get a VPN and I’ll shoot you my Optus Sports login

• 
  MichaelSchulz (@MichaelSchulz) reported 10 minutes ago from Sydney, New South Wales

  @optus business down?? Phone message says major outage in Sydney.

• 
  Djuro Sen (@DjuroSen) reported 10 minutes ago from Sydney, New South Wales

  @a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.

• 
  sEaman iN syDney (@jason_b_fan) reported 12 minutes ago from Sydney, New South Wales

  @Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.

• 
  Mike Gleeson (@MickyG72) reported 13 minutes ago from Sydney, New South Wales

  @Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC

• 
  👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported 14 minutes ago from Sydney, New South Wales

  Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

• 
  Fi (@FiFeeney) reported 16 minutes ago from Sydney, New South Wales

  @Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

• 
  Ashley Ubrihien (@AshleyUbrihien) reported 21 minutes ago from Sydney, New South Wales

  @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

• 
  MS SΛFFΛΛ صفاء (@MsSaffaa) reported 22 minutes ago from Sydney, New South Wales

  @Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.

• 
  mariah carey’d me through (@tomarild82) reported 26 minutes ago from Sydney, New South Wales

  @Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

• 
  MS SΛFFΛΛ صفاء (@MsSaffaa) reported 27 minutes ago from Sydney, New South Wales

  @tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

• 
  Amitoj Thind (@AmitojThind) reported 29 minutes ago from Sydney, New South Wales

  Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

• 
  Ben B (@Benb55) reported 30 minutes ago from Sydney, New South Wales

  @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

• 
  stu (@stu_watches) reported 32 minutes ago from Sydney, New South Wales

  So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

• 
  Courtney (@Burgo0806) reported 33 minutes ago from Sydney, New South Wales

  Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

• 
  Cromar PTG (@craigcromar) reported 44 minutes ago from Sydney, New South Wales

  @Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported 44 minutes ago from Sydney, New South Wales

  @Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

• 
  Angela..no more rinse and repeat PLEASE 🇾🇪♥️ (@vanwaitsy) reported 52 minutes ago from Sydney, New South Wales

  @williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

• 
  maria russo-fama (@cgfmrf) reported 52 minutes ago from Sydney, New South Wales

  @Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayback Bot (@WaybackBot) reported 57 seconds ago

  Optus welcomes premium paid service

• 
  livingindarkness (@livingindarkne6) reported 4 minutes ago

  @Optus just so you know the internet service has gone out/slowed to a crawl due to yet another area related issue. No stress though as we’re switching to @originenergy for faster speeds at the same price

• 
  Selina (@selina2twt) reported 6 minutes ago from Melbourne, Victoria

  @Optus How can I have reference numbers if the chat never responded ?

• 
  Selina (@selina2twt) reported 6 minutes ago from Melbourne, Victoria

  @Optus As usual this service was a waste of my time!

• 
  Buttsoup_AU (@Buttsoup_AU) reported 12 minutes ago

  @Optus internet down in Enoggera for the last at least 2 hours with your website just stating "under investigation", how long realistically?

• 
  down badd (@frdownbad) reported 16 minutes ago

  @Optus is there an outage in eastern Greater Brisbane? My phone has switched to SOS only in an area that is usually full 4G. This also happened a few days ago.

• 
  Chris (@Chrismangan0609) reported 16 minutes ago

  @Optus Spent 6 days following it up, not a soul at Optus can help me, I’m just posting this in hopes others see it and maybe you’ll treat them better than you have me.

• 
  Cole Haddon (@colehaddon) reported 17 minutes ago

  @HelloSammyG @Optus Telstra has **** coverage in my area, unfortunately.

• 
  HelloSammyG (@HelloSammyG) reported 18 minutes ago

  @Optus @colehaddon @colehaddon get used to it in 3 months I have had 3 outages for around 5-10 days each… I’m not sure what today’s outage is for me but they send a message saying “great news we are updating mobile towers for better service” it’s time to go to Telstra !

• 
  mic (@michaelneale) reported 19 minutes ago

  As a means of spreading around risk have some phones on the Telstra network and some on Optus. As a company to deal with in terms of billing and plans: Optus is just horrendous.