Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 02/01/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.

  • amitchhabra84 amit kumar (@amitchhabra84) reported from Sydney, State of New South Wales

    So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider

  • cgfmrf maria russo-fama (@cgfmrf) reported from Sydney, State of New South Wales

    @Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

  • Oli_gal Oli Gallagher (@Oli_gal) reported from Sydney, State of New South Wales

    @hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

  • BeauGiles Beau 😷 (@BeauGiles) reported from Sydney, State of New South Wales

    @notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

  • vanwaitsy Angela..no more rinse and repeat PLEASE 🇾🇪♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    @williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

  • AdamNotMadam69 Adam! (@AdamNotMadam69) reported from Sydney, State of New South Wales

    @backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

  • FiFeeney Fi (@FiFeeney) reported from Sydney, State of New South Wales

    @Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

  • Hugh_96 Hugh_96 (@Hugh_96) reported from Sydney, State of New South Wales

    @Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.

  • JakePorritt Payln Konga (@JakePorritt) reported from Sydney, State of New South Wales

    @mgn87 Get a VPN and I’ll shoot you my Optus Sports login

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • MickyG72 Mike Gleeson (@MickyG72) reported from Sydney, State of New South Wales

    @Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC

  • tomarild82 mariah carey’d me through (@tomarild82) reported from Sydney, State of New South Wales

    @Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

  • AmitojThind Amitoj Thind (@AmitojThind) reported from Sydney, State of New South Wales

    Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • MichaelSchulz MichaelSchulz (@MichaelSchulz) reported from Sydney, State of New South Wales

    @optus business down?? Phone message says major outage in Sydney.

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • koralyd Koraly Dimitriadis (@koralyd) reported

    Optus should be paying for new licenses and passports for affected customers, not the QLD government, which is essentially taxpayer money - WTF.

  • PeterJamesRoth6 Peter James Rothe (@PeterJamesRoth6) reported

    @mariewalsh18 Yes at midnight! My old phone is not Optus i kept it active and that got a lot of scammers. Absolute amateur bad spelling 2-3 some days.

  • sydsoc Soc (@sydsoc) reported

    @gbergsma @darylgibson @_sara_jade_ Optus have not released an incident report, nor do we know if they’re obliged to. It’s quite possible (literally) anybody with access to the internet also got a copy of the data for weeks, months etc.Difference is this person went public for money, therefore exposed the api issue

  • PenelopePPop Reasonably Angry (@PenelopePPop) reported

    @TransportWAgov Are Optus and former Optus customers (of the last 5 years) going to be able to get new D/L numbers? I ask as a former Optus customer (left just over a month ago) who's license is up for renewal

  • BadCustSvc101 Aussie who is not a rhino (@BadCustSvc101) reported

    @Randall87454048 Actually, I'd make Optus forward to the govt the list of all medicare numbers it holds. They don't, for example, appear to hold mine. So it's not even EVERY medicare card that requires re-issuing. Just some of them. And the govt should re-issue those. AND PASSPORTS.

  • WesleySouthcott Wesley Southcott (@WesleySouthcott) reported

    @cokeefe9 @9NewsAUS This is just rubbish .I received this and have never had an Optus acc.

  • CarrieOS Carrie (@CarrieOS) reported

    @trevorlong @Rebelstorm @9NewsAUS I’m an Optus customer but haven’t heard a thing from Optus. Do I just assume??

  • chomm3rs The Crooked Hoss (@chomm3rs) reported

    @SamLeightonDore The @optus customer service bloke told me he had heard from me in a long time so he was terminating the conversation RE the hack. It was just gone two minutes.

  • ShaynnaBlaze Shaynna Blaze (@ShaynnaBlaze) reported

    @netdog73 @Optus A years free service you think?

  • Stalruth Stuart Rutherford (@Stalruth) reported

    It's no coincidence that New South Wales has the worst response to the Optus breach, because it's the state run by South Western Sydney. The hacker should release all information they have on everyone living in South Western Sydney. Then we might see some justice.