Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 01/19/2026 17:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • HMMurti Helen Murti (@HMMurti) reported from Sydney, State of New South Wales

    If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • IsaacBwelsay Isaac (@IsaacBwelsay) reported from Sydney, State of New South Wales

    One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    @Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • Mummymegan Megan Barnes (@Mummymegan) reported from Sydney, State of New South Wales

    @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • arrested28 jayke! (@arrested28) reported

    **** @optus perma net dropping out every 20 mins ur ill

  • Jezza79 Jeremy McBride (@Jezza79) reported

    @dannyw1978 @Optus We are mate. In January. Optus say they’ve fixed the issue over and over again and it still happens. Bloody sick of them not actioning anything. As soon as our contract is up, we are changing to Aussie Broadband. Cheers

  • harry69929975 harry (@harry69929975) reported

    @DrRebeccaO @Optus Hi . Did you recently change to Optus or from optus to a different provider ? Or even change it to NBN ? I might know what could be the issue here ..

  • SteveCalveley Steve Calveley #FBPE (@SteveCalveley) reported

    @Darreng85031479 I had to back to that ******* Berlin on Optus because prime was so bad.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉² (@p_terg) reported

    @NiKKi_E13 *I was a Telstra customer 1987-2000s and switch because they’re cnuts. Went to Optus and they’re not much better. Had to come back as Optus don’t service this street. Apart from the OS service centres I can’t really fault them.

  • GarconAU Guy Garconnette (@GarconAU) reported

    @Optus Your customer service trying to get an e-sim activated is a joke. More than 24 hours later & something which should be simple no-one can tell me what the hold up is? It also seems that you need to pay your call centre staff some more so they actually care to resolve issues

  • TAHRusty Huck Satchwell (@TAHRusty) reported

    @Optus Hi team, seeking urgent update. Home NBN has been down all day. Your website indicates no reported outages in this area

  • knav2013 knav2013 (@knav2013) reported

    @Optus Not accepting my UK passport number when registering SIM using Optus app. Called support. same story. How do I register SIM?

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @harry69929975 @Optus Thanks for your offer of help when @Optus won't. I've had Optus internet ~4yrs One day my caller ID was blocked so friends didn't pick up Then found Optus mobiles couldn't receive my messages After many months, caller ID restored but still unable to leave Optus mobiles messages

  • Becile_babe Certified Werewolf (@Becile_babe) reported

    @Optus Yea, funny thing about that is that I have a very strong feeling that all I'll be returned with is that "There is no known issue in your area", just like every other time I've manually checked the network status... But I'll benefit-of-the-doubt you guys once more.