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Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

CityProblem TypeReport Time
Sydney Internet 3 days ago
Sydney Internet 4 days ago
Sydney Phone 6 days ago
Sydney Internet 7 days ago
Sydney Wi-fi 8 days ago
Sydney Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • imJoskii
    Mike Joskii (@imJoskii) reported from Sydney, New South Wales

    Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.

  • paloappie
    Chelsea Feltham (@paloappie) reported from Sydney, New South Wales

    After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

  • Slacko_Mitch
    Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • BeauGiles
    Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, New South Wales

    @zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)

  • meggsie79
    MEGAN SAMUEL (@meggsie79) reported from Sydney, New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • nimzmir
    Nimz (@nimzmir) reported from Sydney, New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then

  • Slacko_Mitch
    Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • superman2144
    2144Superman (@superman2144) reported from Sydney, New South Wales

    @Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...

  • markc
    Mark Cohen (@markc) reported from Sydney, New South Wales

    @Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.

  • clivedickens
    Clive Dickens (@clivedickens) reported from Sydney, New South Wales

    @EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • paloappie
    Chelsea Feltham (@paloappie) reported from Sydney, New South Wales

    @Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO

  • BoultR
    💧RichardB ActiveCitizen (@BoultR) reported from Sydney, New South Wales

    @geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.

  • chillnesses
    KR Dev 🇦🇺 (@chillnesses) reported from Sydney, New South Wales

    @Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia

  • NickBurrough
    Nick Burrough (@NickBurrough) reported from Sydney, New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • aussiepomm
    aussiepomm (@aussiepomm) reported from Galston, New South Wales

    So - @NBN_Australia cut off home phone when attempting to install but can’t complete job, and now @Optus have cancelled my ADSL account. Neither are particularly helping (blaming each other) so I guess it’s the Telecommunications Industry Ombudsman to assist! Been a horrid 24hrs

  • skylxrksays
    SKYLXRK (@skylxrksays) reported from Sydney, New South Wales

    Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃

  • nimzmir
    Nimz (@nimzmir) reported from Sydney, New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then

  • MikePearsall93
    Mike Pearsall (@MikePearsall93) reported from Sydney, New South Wales

    @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • fnikjoo
    Friends of A Free and Democratic Iran (@fnikjoo) reported

    @Optus your service is a joke. I am on the phone with one of your costumer service officers whose supervisor is, apparently, also on a coffee break! You CEO must be so proud!

  • Matthewjw1978
    Matthew Wilson (@Matthewjw1978) reported

    @SqdLdKashifSyed @Telstra Look I’m with Optus moving over to Telstra Optus customer service ease of use shits all over Telstra but Telstra has the better mobile service Optus is hopeless drops out all over the place in Sydney for Christ sake

  • randomcodingdud
    Wonkers (@randomcodingdud) reported

    @aeberbach @overjeer Yeah, nah. i know it's easy to **** on nbn. They're the worst client I've had the displeasure to have worked with. But it's always been like this for any infrastructure. Telecommunication including Telstra/optus,water, roads etc Alot does get done after hours, but most does not.

  • cammersw
    Cam (@cammersw) reported

    @OptusSport Even Optus customers now pay for Optus Sport, so why are there still ads? No other paid subscription service has unskippable ads. Disgraceful.

  • fnikjoo
    Friends of A Free and Democratic Iran (@fnikjoo) reported

    @Optus I lodged a complaint and am on the phone with your customer service as well. Tell your CEO that he or she must be so proud of your company!

  • deeyaygz
    D (@deeyaygz) reported

    @simmybeats @Optus @kayosports Agreed, majority of people in Australia are watching replays or mini matches due to the time difference. These are riddled with ads and terrible quality, Stan Sport could get everything right in 1 year, Optus are still a dogs breakfast after 6 years

  • AureliaStClair
    Aurelia St Clair (@AureliaStClair) reported

    @Optus having the worst time with international data plan 🥲 pls help x

  • SomePrickIKnow
    SomePrickIKnow #Titanism (@SomePrickIKnow) reported

    @OptusSport Get rid of the adverts on Optus Sport….it’s a subscription service. If viewers wanted to watch ads they’d watch a free to air channel.

  • BkWhatOCE
    Bk (@BkWhatOCE) reported

    @Qu1ckdraw_ ****, Optus Sport was worth it if I can watch this in full.

  • DjRaison
    david raison (@DjRaison) reported

    is there a worse mobile phone company than #Optus , customer support that is unhelpful and hangs up , and a website that is buggy and takes you round in circles to end up back where you started , angry and frustrated