Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 10/30/2024 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (12%)

    Phone (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

  • fentonpompey G (@fentonpompey) reported from Sydney, State of New South Wales

    Optus stadium looks awful for football #MUTOUR

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker

  • mathewogreen Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • _SarahMcPhee Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales

    When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

  • BJssoR Ben (@BJssoR) reported from Sydney, State of New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • MartySaliba Marty Saliba (@MartySaliba) reported from Sydney, State of New South Wales

    @Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • VickswFett Vicksw (@VickswFett) reported from Sydney, State of New South Wales

    @Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AidanC1867 Aidan Catt (@AidanC1867) reported

    Damn the girl from Optus that told me my personal data had been hacked never texted me back

  • ThatAussieMel M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reported

    @alex_1899_ @Optus I haven’t gotten a further email… yet. Waiting to be told my passport info was proper leaked and then I’ll be off to get a new one. Thank **** Optus are covering the cost of replacement passports. But still. Should never have happened.

  • btcnasia btcn asia (@btcnasia) reported

    @DeniseBeale Yep. We're all on our own. Current customer. One generic email received. Several unsuccessful attempts to speak to a human, or even god forbid, a chatbot. #optusfail #OptusHack Future ex Optus customer when my contract expires. RT @intrepid144

  • Harvarine Harb (@Harvarine) reported

    @ItsTheHermit tbf it's not every month but it happens often enough that it's pretty annoying. Telstra service is okay where I live but I also live right next to an optus tower so it's usually fast

  • taitoko_naomi Naomi outsourcer of parenting Watson (@taitoko_naomi) reported

    @karenandrewsmp Well maybe if Optus actually had any appropriate security of its customer data… Wait wasn’t it your government that allowed Optus to weaken its data security? Hmmm.

  • annieljensen Bye Bi & GLTQIA Smoko (@annieljensen) reported

    @karenandrewsmp Reminding us to never let a Lib/Nats government into power ever again. You know, the ones who allowed Optus to get away with a lax privacy policy. The ones who love getting rid of red tape. The ones who let corporates do whatever they want & then bail em out.

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • PeterRand13 Peter Rand (@PeterRand13) reported

    @JoshButler @arielbogle So what’s the story when the phone service is bought through a retailer, say Virgin Mobile but the underlying provider is Optus? Who is sitting on the data? And what about tourists buying a prepaid at an airport? Optus’ parent Singel totally MIA. #OptusHack

  • KyloRenButIDo Claire (@KyloRenButIDo) reported

    F**k me! Just received notification from Optus that I am part of the ‘hacked’ list and I need to get a replacement drivers license. Haven’t even been a customer of theirs for nearly 2 years Better safe than sorry but the inconvenience 🤬🤬🤬

  • SimonCollins74 Simon Bloke Collins (@SimonCollins74) reported

    @kathryn_shine @Optus Pathetic- #OptusHack just handballing their ****-up to some govt website. Bye-bye! Enjoy going broke you hacks.