Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 03/14/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • hogesonline Amanda Hogan (@hogesonline) reported from Sydney, State of New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR

  • MarkBilton Mark Bilton (@MarkBilton) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, State of New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus

  • JDBARR1973 Joe 50 percent vaccinated Jedha (@JDBARR1973) reported from Sydney, State of New South Wales

    @MasterSharky Down the Optus app and pay monthly . That’s all I do

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @StanAustralia Please fix the football coverage previously with Optus.

  • luisvictor76 Luis Olivares (@luisvictor76) reported from Sydney, State of New South Wales

    @brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

  • AlyJnr Alyson Andrews (@AlyJnr) reported from Sydney, State of New South Wales

    @mkitteringham @Optus Optus is down in Chatswood too.

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • singh_shrinkdev Devvrat Singh (@singh_shrinkdev) reported from Sydney, State of New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mister_wynn Lord - Sir Thomas Wynn (@mister_wynn) reported

    @borgc @rooze_henri @Telstra Optus tested my suburb and then at least gave me a refund for a service that the NBN can't provide.

  • butcherbird 💧 butcherbird (@butcherbird) reported

    @pauldutton1968 @belindasmilne @iiNet Amaysim if you have access to Optus network. I use my phone when my NBN drops out, which is frequent. Telstra don't care.

  • Optus Optus (@Optus) reported

    @NufcJohnson Hey Jake, sorry to hear you may be having some issues with your Optus Sport stream. Have you tried to restart your stream to get the audio working? If you're still having issues, please send us through a DM with your Optus Sport username. George

  • STHOAKBOY 😀Stan 🇦🇺🇵🇱🇺🇸🇮🇱 (@STHOAKBOY) reported

    @Optus apparently calling the help guy an idiot is inappropriate, then he hang up on me. Fortunately chatted to your bot and sorted the issue out, lucky the bot is not as sensitive as some buttercups.

  • ICECOLDKOP lfc basement worker (@ICECOLDKOP) reported

    Wtf the Optus sport sound just cut out

  • dollo_dollo dollo_dollo (@dollo_dollo) reported

    @Optus @NBN_Australia No internet access for hours in Kingswood since storms earlier. No indication of problem on sites.

  • happyboydanny Danny T. (@happyboydanny) reported

    @Optus The other person on here said the same thing but your website is still saying there's a reduced service. So nobody knows what's going on :(

  • mister_wynn Lord - Sir Thomas Wynn (@mister_wynn) reported

    @borgc @rooze_henri @Telstra I paid for a higher level of service but Optus tested my suburb speeds and 23KBPS was the best they could get. My suburb is all copper and has not been upgraded sine the 1950s. During wet periods some of the junction boxes are underwater.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Muhammed_Ayad @Optus But the trouble with the messaging system on the app it can't even understand simple questions, as #customers has to guess what words is stored in the messaging system, as it doesn't accept the words customers give it.

  • indica2007 💧 The Noisy Toaster Villain (@indica2007) reported

    @bluebowerbird my you ive never typed somebody optus or bigpond mail addy in years