Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 02/07/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker

  • mathewogreen Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

  • MartySaliba Marty Saliba (@MartySaliba) reported from Sydney, State of New South Wales

    @Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!

  • imJoskii Mike Joskii (@imJoskii) reported from Sydney, State of New South Wales

    Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19

  • nuenp Newbie_I_Am (@nuenp) reported from Sydney, State of New South Wales

    Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail

  • DemonicVel Vel (@DemonicVel) reported from Sydney, State of New South Wales

    @LurkingWolfox @hendikins Depending on how plans shape up next year might switch to optus. I have 0 issues with the Telstra network, and you couldnt pay me to ever use Vodafone again as their coverage in the train to work is useless.

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    Compare this to @Optus taking 6 weeks and four different plans to move my internet service 3 doors down in the same street. 😒

  • aussiepomm aussiepomm (@aussiepomm) reported from Galston, State of New South Wales

    So - @NBN_Australia cut off home phone when attempting to install but can’t complete job, and now @Optus have cancelled my ADSL account. Neither are particularly helping (blaming each other) so I guess it’s the Telecommunications Industry Ombudsman to assist! Been a horrid 24hrs

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @DeanRosario We did pay $130 a month Foxtel, now get Optus EPL, get Netflix thru a daughters login, Stan with Optus and Kayo thru my son’s second log in. Upshot we threatened to bin Foxtel and now get it for $39. Selfish but was so happy when Foxtel had all EPL. Optus very good now👍

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    @Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...

  • _SarahMcPhee Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales

    When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • trickyricky_12 RickyV (@trickyricky_12) reported from Sydney, State of New South Wales

    **** @Optus I'm not caving in 🤪

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    @Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)

  • VickswFett Vicksw (@VickswFett) reported from Sydney, State of New South Wales

    @Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • byzantinejo Joanna Johnson (@byzantinejo) reported

    @anthony_gerrits @Optus @kbrspace I think 30 days is max or maybe they have to keep for 5 years for tax purposes? The issue may also be where was the database located that was hacked? Is it outside Aus ? #lawyers chime in! I smell a class action on this

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @ClareONeilMP How about you penalise companies for being sloppy...my data was breached with service NSW...now I have to add the Optus breach..both were careless with my ID..#cybersecurity

  • JennyC1845 Jenny C (@JennyC1845) reported

    @Lisam_2088 @9NewsMelb Lisa aged pensioner here also Optus client I’m so over them I spent morning updating have now decided to go Optus chadstone in person they can fix it ,how do you think I will go

  • Amoykateer247 Sir_Waffle_Stomp (@Amoykateer247) reported

    @ChrisLMiddleton I'm with optus.. and so is my missus..i told her we should tell them to buy us a new phone and cancel our contract

  • rfc6919 💬 (@rfc6919) reported

    “Importantly, no passwords have been accessed”. well that’s great @optus, do you think I give the slightest **** about my account password with you when you’ve let someone take my name, DoB, email, phone number, address, and passport number?

  • maccadvert Maccadvert (@maccadvert) reported

    @nineislands Be warned Optus 100% times worse…hoolie Doolie you can spend all day talking to a machine trying to get service…. Simply outrageous

  • Smallzy Smallzy 🎧 (@Smallzy) reported

    Hey @Optus you’ve emailed me telling me that as a former customer you *kept* my data and now hackers have my private information…assuming you’re responsible for any fraud committed using my ID?

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up

  • Itsrustyruss Rusty (@Itsrustyruss) reported

    @davesayys I am a customer and a few months ago I got a phone call from someone who said they were from Optus and they knew all my account number, phone numbers etc (it wasn’t Optus) I spoke to them and they basically laughed it off. Not so sure now.

  • unfnknblvbl unfunk™ (@unfnknblvbl) reported

    @gomikestevens @Optus Can't help but think that if companies had to pay users actual material compensation (not just a fine payable to the government) when this happens, they'd find ways for it to not happen.