Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 01/27/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • AnnaKEdwards Anna (@AnnaKEdwards) reported from Sydney, State of New South Wales

    @markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.

  • ExpandALeague Expand the A-League (@ExpandALeague) reported from Sydney, State of New South Wales

    Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊

  • Dan_M75 Dan (@Dan_M75) reported from Sydney, State of New South Wales

    @clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • Jogi432 kavya Sharma (@Jogi432) reported from Sydney, State of New South Wales

    @Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus @NinjaBinda Your app is atrocious. As are the ongoing service disruptions.

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

  • medwards87 Matthew Edwards (@medwards87) reported from Sydney, State of New South Wales

    @benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    @mavsmum @dazza_double_u @Optus Yes! Their system goes down at least once or twice a month and yet they try to get you to adopt an App that is not even working, much like Optus!

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Sydney, State of New South Wales

    @Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • its_peeps Michael (@its_peeps) reported

    @goodfoodgal Actually fairly easy to solve. Issue new drivers licences and passports to those affected and charge it back to Optus.

  • sydney_ev 🔋SydEV 🌿💧 #Solar #batteries sustainability. (@sydney_ev) reported

    @techAU @ClareONeilMP worst thing is, Even though my details were stolen, Optus don't seem to care. no offer of help, or reimburse costs to change all my details, new licences, and blocks on credit agencies, cost me an entire day, and $$ to have blocks put on things

  • Brodhe B (@Brodhe) reported from Melbourne, State of Victoria

    If you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?

  • Percyy98 Luke purcell (@Percyy98) reported

    @Optus leaked my account information which is all my personal information, but you refuse to help me because the account is under my grandmas name from 8 years ago. You expect an 86 year old to figure out how to contact you idiots when she doesn’t even know what the internet is

  • mikebuttery Creatyr the Tiler (@mikebuttery) reported

    @DamBusterPrest @manjusrii It’s not a cyberattack. Optus devs opened all the information up to the internet and it was scraped using sequential customer IDs. - Why no encryption? - Why no authorisation? - Why no hashed customer IDs? - Why was a test system using production database? Customer first - nah

  • KateA_au Kate A (@KateA_au) reported

    I have been an Optus customer for 6 years. I keep hearing about emails being sent to Optus customers whose data has been compromised, but I haven’t received one. I don’t know if that’s a good thing or a bad thing?

  • Eli_La11_11 Lis (@Eli_La11_11) reported

    @CatPurry9 That's precisely one of the issues I had with that email. Made me even more angry! And "importantly no financial info or passwords have been accessed"... Umm except they have the rest of it. But #Optus are the victim.

  • MavaAU Mary-Anne VA (@MavaAU) reported

    @joshgnosis Then that there is obviously part of the problem at Optus.

  • mrickards1 Michael Rickards (@mrickards1) reported

    @abc730 @ClareONeilMP OPTUS security and privacy protections have been poor for a very long time. I left Optus some years ago because of this. A person who knew I had an account readily impersonated me and hacked just by knowing my name, address, date of birth, despite an account PIN number.

  • baxters Baxters (@baxters) reported

    @Brodhe I haven't been an Optus customer for over 10 years and I'm still concerned about what they may have held on me and what may have been leaked. I certainly won't be notified either way.