Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Turramurra, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (30%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Turramurra, New South Wales
The most recent Optus outage reports came from the following cities: Sydney, and Clareville.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 2 days ago |
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Sydney
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Internet | 2 days ago |
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Sydney
|
Phone | 4 days ago |
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Sydney
|
Internet | 5 days ago |
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Sydney
|
Wi-fi | 6 days ago |
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Sydney
|
Internet | 7 days ago |
Community Discussion
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Optus Issues Reports Near Turramurra, New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Thought Patrol (@Thought_Patrol) reported from Sydney, New South WalesUpdate @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.
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Andrew Phong 🇦🇺 (@andrewphong_) reported from Sydney, New South Wales@Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃
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Kelvin González (@KelvinGonzlez_) reported from Sydney, New South WalesHi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨
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Maurice B (@BMOUSA1) reported from Sydney, New South Wales@Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...
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Sally Fletcher (@sj_sally) reported from Sydney, New South Wales@Optus waiting for response again on messages again after another internet outage
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Simon Nguyen (@Sighmaan) reported from Sydney, New South Wales@rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.
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Vijay Arumugam (@vijayarumugam) reported from Sydney, New South Wales@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?
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Maurice B (@BMOUSA1) reported from Sydney, New South WalesPeople keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.
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Maurice B (@BMOUSA1) reported from Sydney, New South Wales@Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.
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Boatyboy (@Boatyboy1) reported from Sydney, New South Wales@sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.
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Yi.\nni (@JApotsis) reported from Sydney, New South Wales@Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨
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RedRaw Radio (@REDRAWRADIO) reported from Sydney, New South Wales@Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, New South Wales@bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.
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Sunny Sok .\ (@sokyola87) reported from Sydney, New South Wales@SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights
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Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, New South Wales@Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.
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aussiepomm (@aussiepomm) reported from Sydney, New South WalesHey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!
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Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.
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Allan (@28061914mary) reported from Sydney, New South Wales@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Brennan (@billjoemick) reported@PaulMeekPerth Was excited at watching opening ceremony and a few events in 4k quality, until Optus were sold the 4k rights by authorities and they are exclusivly streaming 4k using their 5G network, thus descriminating against rural Australians most of whom are not in a 5G footprint. #auspol
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sandra (@sandra43315128) reported@Optus Sorry madam that your internet coverage drops out frequently we will give you more data that you can’t access that will solve the problem. We will escalate. Hi I’m calling re your internet pls keep an eye on it for a few weeks and let us know if it’s still not working gee thanks
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𝙋𝙉𝙆𝙇𝙇𝙍 (@PnKllr) reportedHey @Optus this is your 4G in 2705. Can we get this looked at? Been like this for weeks now but you keep saying there's no issue.. but this is the issue?
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Adam Foster (@adzerk4) reported@10relaxed @Optus Mate we pay for a service we expect a service. hahahaha what a joker
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240frames ZYPEX (@zxperr1) reported@Ceice @Optus my internet is very slow
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Satya Prasad (@ToofaanBaba) reported@robynbryant33 Everything awesome in the pic, only thing that worries me is the 1 bar of network that telstra is giving you. My optus is better, they give me 2 bars!
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Artii Thakur #Please get your Jab (@ArtiiThakur) reportedPlease @Optus don’t do this to yr loyal customers. She has been your customer since 2007. Case number 100573254
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Simon Mordamm (@MordammSimon) reportedAkari used 6 Gb of my Optus download yesterday WHICH IS UNFORGIVEABLE. I DO NOT USE SHARING AND WILL NOT PERMIT IT. Apple & Optus cannot block it. WTF do we do to stop Adobe invasions of our systems?
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SH (@skhafiz) reported@Optus @NBN_Australia another day another saga. Internet down again. It’s such a pathetic service that it has to go down every three days. Tired of putting complaints. I seriously have to go to 5G wireless Telstra as nbn is pathetic. Truly shocking now
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Chris Rogers (@sachimo2000) reported@Aussie_BB Looking at Down Detector it looks like only Aussie is down. We just moved over 2 weeks ago and I hope this doesn’t become a trend (had maybe 1 issue in the previous 12mths with Optus prior).