Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 03/28/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Clareville.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming Don’t go Optus. It’s nbn is the worst.

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • TheWoodsmanTree The Woodsman (@TheWoodsmanTree) reported from Sydney, State of New South Wales

    @Optus service in Kensington area is beyond pathetic. Third world coverage. Seems too much money spent on promotion and little on infrastructure.

  • BluesFan7071 Simon Benson (@BluesFan7071) reported from Sydney, State of New South Wales

    Great @Optus that we can see a graph breaking down data usage but not so great that last point on graph Tue 29 Jan. Not helpful if graph doesn’t update more frequently!!!!

  • amawidarmana ama widarmana (@amawidarmana) reported from Sydney, State of New South Wales

    $65 per month, yet I only get 20 days per month of internet.. @Optus , and now I the problem occurs again, no internet connection at all. Postcode 2132

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @tuppaware @Optus Wouldn’t surprise me if they give you a tone-deaf response about how “we want you to enter these things manually because it’s more secure” or some equally terrible excuse…

  • matseinarsen Mats Stafseng Einarsen (@matseinarsen) reported from Sydney, State of New South Wales

    Add to it that the telcos (Optus...) are also stale and old with old school customer service 😬

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.

  • RozaGermian Roza Germian (@RozaGermian) reported from Sydney, State of New South Wales

    @Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @Optus Hi Zac, seems to have been a bit of an outage in Kensington 2033 last night but appears to be ok this morning, thanks

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ProcessBrat HEXDATOR ❤️’s HIM SOME O.A (@ProcessBrat) reported

    @ju1ez @Optus Same, I’ve had constant issues with Optus and NBA League Pass. At least it has been working for the past couple of seasons.

  • acmadotgov ACMA (@acmadotgov) reported

    @CarringBush2010 @Optus Hi @CarringBush2010 , in December 2020, the ACMA registered rules that require telcos to detect, trace and block scam calls. We are now working with industry to help prevent SMS scams from reaching Australians. 1/2

  • holosimp_ Baelz enthusiast (@holosimp_) reported

    @Skarfang_81 @hakosbaelz Telstra….. such an absolutely butt service. Had to swap to optus after their trolling got a lil too intense. What provider are you with?

  • ApairistDave 💧covert beekeeper😈🐀 (@ApairistDave) reported

    @Optus Trying to call for tech support within hours And getting told it’s closed What’s the deal Unhappy

  • qship1 fergy (@qship1) reported

    @Optus Phoned optus tech support. I could hear a party in the background . Sorry sir can you speak up, we are having a birthday party. Such professionals in Mumbai. And no, they did not solve my problem after 37 minutes........

  • hurvitz_greg Greg Hurvitz (@hurvitz_greg) reported

    As an @Optus customer would I rather want access to reduced movie ticket prices as a valid add or Optus SubHub? No Brainer..... I don't need or want subhub - Value proposition failure.

  • harshbansl harsh bansal (@harshbansl) reported

    @Optus Really upset with service optus is providing. My order was cancelled without informing me and without any confirmation. Really not acceptable.

  • KeithLoryman Keith Loryman (@KeithLoryman) reported

    @Optus There is a problem with wireless internet n mobile in Jesmond NSW r y'all gonna pull ya fingers out ya arse n fix it or wat

  • mlabbate75 Maurizio Labbate (@mlabbate75) reported

    .@Optus is the worst company. The amount of time I spend dealing with my mum’s internet and billing issues.. honestly, I should be charging them by the hour.

  • yohornsby Julie Vaux (@yohornsby) reported

    I switched to wifi n nkn optus router Anyone using optus mobile getting emergency calls only messages and getting told to switch to wifi ?