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Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 39% Internet (39%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

CityProblem TypeReport Time
Sydney Internet 1 hour ago
Sydney Internet 4 days ago
Sydney Internet 5 days ago
Sydney Phone 7 days ago
Sydney Internet 8 days ago
Sydney Wi-fi 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • DC_GSHealth
    Daniel Chanisheff AZx2 Pfizerx1 (@DC_GSHealth) reported from Sydney, New South Wales

    Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

  • PMASydney
    Peter Alorati (@PMASydney) reported from Sydney, New South Wales

    @Optus @gauldilocks Same calling the UK network congestion issue

  • IaenCordell
    Iaen Cordell (@IaenCordell) reported from Sydney, New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • hugobrown
    Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, New South Wales

    Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

  • troydodds
    Troy Dodds (@troydodds) reported from Sydney, New South Wales

    Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

  • debkasmar
    Deb Kasmar (@debkasmar) reported from Sydney, New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • SeeBigg
    Christian Biggins ✌🏻 (@SeeBigg) reported from Sydney, New South Wales

    Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

  • scottcarr1984
    Scott Carr (@scottcarr1984) reported from Sydney, New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • vicrollison
    Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • DianaDJ7
    Diana DJ (@DianaDJ7) reported from Sydney, New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

  • bikramjitgill2
    ਬਿਕਰਮਜੀਤ ਸਿੰਘ ਗਿੱਲ (@bikramjitgill2) reported from Sydney, New South Wales

    @Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....

  • stephenrutter
    Stephen Rutter (@stephenrutter) reported from Sydney, New South Wales

    What is happening with @optus mobile service at the moment?

  • vinnnylove
    LOVE (@vinnnylove) reported from Sydney, New South Wales

    idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

  • MimiBlueMtns
    Margaret Williams (@MimiBlueMtns) reported from Sydney, New South Wales

    Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

  • GT_AUS
    Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • vicrollison
    Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

  • vicrollison
    Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • Sterg_G13
    Sterg13 (@Sterg_G13) reported from Sydney, New South Wales

    Does Optus Sport streaming look crap for EPL?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 125DanSergeant
    💧Dan Sergeant (@125DanSergeant) reported

    @Optus Are there network problems in the Melbourne area. Both my wife and I cannot make outgoing calls.

  • real_xye
    xye (@real_xye) reported

    @Optus Thanks Nard, to be more specific, I can be randomly calling out successfully even if the network is under 4G VOLTE on, but it would be 'Call Failed' again if trying to make the next call.

  • nopre55ure
    no pressure (@nopre55ure) reported

    @Optus are you guys broken?

  • pearce_jsa
    James (@pearce_jsa) reported

    @Optus can't make outbound calls in Altona, VIC. call drops every time. Any network outages?

  • BoyBrunswick
    Kota (@BoyBrunswick) reported

    @Optus my wife and I can’t make mobile calls but can receive msg . Is there a mobile outage

  • dianne99132329
    dianne (@dianne99132329) reported

    @Optus I am working from home like many others and this doesn’t seem to resolve the issue. Is there a timeframe you’re looking to get this fixed by ?

  • saffyishere
    saffyishere (@saffyishere) reported

    Hello #Ballarat is anyone having trouble using phone? @Optus are your phone lines down? Trying to call ppl without luck

  • real_xye
    xye (@real_xye) reported

    @dpendecki @pearce_jsa @Optus having the same issue, Sydney inner west

  • SarahsFancy
    Sarah (@SarahsFancy) reported

    @Optus I can't make or recieve calls on my mobile, location is Summer Hill NSW. I see this is a known issue & waiting patiently for updates. Thanks.

  • mathewNY
    Mathew (@mathewNY) reported

    Looks like there is an Optus national outage for mobile voice calls