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Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

CityProblem TypeReport Time
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Sydney Phone 5 days ago
Sydney Internet 6 days ago
Sydney Wi-fi 6 days ago
Sydney Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • 66Hughesy
    Huezee (@66Hughesy) reported from Sydney, New South Wales

    @Optus is there an outage at postcode 2084

  • bettingkingz9
    Betting Kingz (@bettingkingz9) reported from Sydney, New South Wales

    @ConvertedCode_1 You guys don’t have optus? That sucks man 🥺

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Sydney, New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • thatdesigner
    that designer (@thatdesigner) reported from Sydney, New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

  • kittyminks
    meenakshi (@kittyminks) reported from Sydney, New South Wales

    @Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

  • bcurrall80
    Blake Currall (@bcurrall80) reported from Sydney, New South Wales

    So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?

  • BMOUSA1
    Maurice B (@BMOUSA1) reported from Sydney, New South Wales

    @Optus Is there an internet outage in Chester Hill?

  • sokyola87
    Sunny Sok (@sokyola87) reported from Sydney, New South Wales

    @KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K

  • BradleyWDeacon
    Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

  • thatdesigner
    that designer (@thatdesigner) reported from Sydney, New South Wales

    How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

  • desmond_last
    DESMOND LAST (@desmond_last) reported from Sydney, New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

  • nathanthorson
    Thorson *🏆 (@nathanthorson) reported from Sydney, New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • thepiedwanderer
    Joan Wilder (@thepiedwanderer) reported from Sydney, New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • johnnysockz
    〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • realmicturner
    Michael Turner (@realmicturner) reported from Sydney, New South Wales

    @sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • KateBrowne7
    Kate Browne (@KateBrowne7) reported from Sydney, New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • thetowncrier
    Jason Whittaker (@thetowncrier) reported from Sydney, New South Wales

    For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?

  • ptovey01
    Phillip Tovey (@ptovey01) reported from Sydney, New South Wales

    **** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Victraveller1
    Victraveller (@Victraveller1) reported

    @Optus Even your website has gone down? Can you see how absolutely hopeless this looks to a brand new customer spending well over 24 hours now trying to activate their service? I think I’m just going to cancel it, but I have to activate it first…….

  • JoeGale18
    Joe Gale (@JoeGale18) reported

    @Optus Acc No:62145810404 Ph No:0411448*71 2209 I am disabled & to get decent Mobile phone Reception must climb a hill! ALL My incoming calls go straight to Voicemail or garbled/cut out after seconds. Internet Coverage also erratic/poor. okay, OUT of area. paid o/due Bill 11/10

  • MauriceWerder
    Maurice Werder (@MauriceWerder) reported

    Phone companies such as Telstra, Optus etc. provide a service to people and entities that allow them to contact and steal from other people. Should Telstra be held accountable like other social media companies and platforms?

  • Browny_10_
    Matt Brown (@Browny_10_) reported

    Hi @Optus, now the 4th day in a row without internet at home off the back of on/off internet for the week prior to that. Your website says no problems/outages near my address. Not good enough I’m afraid

  • XavierStarr
    Xavier (@XavierStarr) reported

    So done with Optus wireless it's unstable and problematic AF and they don't have the skillset to properly identify and resolve faults, but just refer to dropouts and limited passthrough faults as limitations of the hardware, despite evidence showing how it performs when healthy.

  • _lukeread
    Luke (@_lukeread) reported

    @Optus how long will my internet be down?

  • Makan1976
    MAKANwithme (@Makan1976) reported

    @Optus your service needs a 100% overhaul !

  • BunnyJower
    Bunny Jower (@BunnyJower) reported

    @Optus We are having poor reception right up the top of chapel St in Glenorchy area. Mainland should do the reception towers. On numerous occasions I have move around or outside to hear or have them say to me . Cannot hear you.. sometimes you phone is cutting out. Can you hear us hello.

  • dannycowan
    Danny Cowan (@dannycowan) reported

    @Optus @Telstra would happily switch over to you given the atrocious service from @VodafoneAU - if you're able to get me connected today/tomorrow?

  • JoeGale18
    Joe Gale (@JoeGale18) reported

    @Optus your Service SUX I'm spending hours online chatting with your Staff trying to resolve last months problem that you assured Me was resolved & in between time your Billing dept is constantly texting Me?