Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 03/10/2026 16:25

March 10: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Clareville.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • Matthew_James72 Matthew James (@Matthew_James72) reported from Sydney, State of New South Wales

    @optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • marounnn_ maroun (@marounnn_) reported from Sydney, State of New South Wales

    shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!

  • beerboy182 BEERBOY (@beerboy182) reported from Sydney, State of New South Wales

    @GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms

  • Simmotravels The Wandering Simmo (@Simmotravels) reported from Sydney, State of New South Wales

    Amazing how the customer service team at @Optus can't even answer a simple question.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.

  • au_chrismor Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales

    So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.

  • JVartndesign Julie Vaux (@JVartndesign) reported from Sydney, State of New South Wales

    @GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

  • JakePorritt Jake P (@JakePorritt) reported from Sydney, State of New South Wales

    @RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • mikimarvel14 MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales

    @Optus NBN down in 2230 area? No internet since 5am and still nothing

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • _sammythom Sammy Thomas (@_sammythom) reported

    @chdyctt @Optus Omg yes!! That’s exactly what’s happening to me!! I tried to live chat but they couldn’t help me. I’m soooo angry.

  • _sammythom Sammy Thomas (@_sammythom) reported

    @Optus why is it that I can’t call other Optus customers??? I am perfectly fine contacting someone from another provider, and my partner is an Optus customer & his calls are perfectly fine. It’s getting really frustrating & been an issue since Tuesday night.

  • Anna11608752 Anna🌸🇭🇲🐶🌊⛱️ (@Anna11608752) reported

    @chdyctt @Optus He just tried to call a work colleague same issues he could hear them, but they couldn't hear him. Mt Duneed to Torquay. His whole company use @optus mobiles. Major problem for national company.

  • hellotimking ✍🏻 Tim King (@hellotimking) reported

    Hey @Optus how about you spend some actual money upgrading the towers and nodes in Bendigo FFS. Right now it’s so oversubscribed a call will connect but no one can hear each other. Just ANOTHER reason to leave your second-class network.

  • w00kiee77 Ben Parker (@w00kiee77) reported

    I've dealt with 7 different people from @Optus regarding drop outs, faulty routers & even maybe upgrading to FTTP (last ditch effort to improve things before looking elsewhere) & only ONE of them hasn't made me want to raise an official complaint against them #NoCustomerSupport

  • _BridgeTooFar BridgeTooFar (@_BridgeTooFar) reported

    As a victim of both the @medibank and @Optus customer data fire sales on the dark web I have to say both of your responses are total ****. I’m left to my own devices to fight the tsunami of phishing emails, text messages and phone calls from scam farms while still /2

  • J3R3MYDOTCOM Jeremy Pollard (@J3R3MYDOTCOM) reported

    Question without notice for @PaulFletcherMP - you worked as a Director at Optus for 9yrs. Then, as Morrison Govt Comms Minister, in 2020 you reduced Optus' security testing obligations at a time when cyber security issues and concerns were escalating. Why? #auspol #CyberSecurity

  • nikgrch NG (@nikgrch) reported

    @llcooljohnny91 **** ***** mate. Optus much the same around Sydney as well. My dad’s in Redfern and whenever I speak to him it drops out. How tf can it drop out 3 or 4kms from Sydney’s CBD lol

  • Anna11608752 Anna🌸🇭🇲🐶🌊⛱️ (@Anna11608752) reported

    @chdyctt @Optus Yep. Hubby and I can't talk to each other as we are both @optus. Kids no problem as their telstra

  • chdyctt KB 🐈 (@chdyctt) reported

    @_sammythom @Optus Yes! You spend your time saying hello, hello, can you hear me. They're denying there is a prob and no outages. Not listening to the fact calls connect but you can't hear or that there are no issues w calls to other providers