Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, e-mail and phone.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Optus
Optus is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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E-mail (14%)
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Phone (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
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| Sydney |
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| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.
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Michael Turner
(@realmicturner) reported
from
Sydney, State of New South Wales
@sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.
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DESMOND LAST
(@desmond_last) reported
from
Sydney, State of New South Wales
@Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to
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Betting Kingz
(@bettingkingz9) reported
from
Sydney, State of New South Wales
@ConvertedCode_1 You guys don’t have optus? That sucks man 🥺
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Jason Whittaker
(@thetowncrier) reported
from
Sydney, State of New South Wales
For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?
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meenakshi
(@kittyminks) reported
from
Sydney, State of New South Wales
@Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus
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〰️Johnny Sockz 🗨 😷〰️
(@johnnysockz) reported
from
Sydney, State of New South Wales
@Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me
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Phillip Tovey
(@ptovey01) reported
from
Sydney, State of New South Wales
**** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus Is there an internet outage in Chester Hill?
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Blake Currall
(@bcurrall80) reported
from
Sydney, State of New South Wales
So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.
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Joan Wilder
(@thepiedwanderer) reported
from
Sydney, State of New South Wales
@Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.
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OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU
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Saffiya
(@Saffiyao25) reported
from
Sydney, State of New South Wales
@Optus really poor customer service. We will be taking our business elsewhere.
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!
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Bradley Deacon (MAISA)🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin
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Huezee
(@66Hughesy) reported
from
Sydney, State of New South Wales
@Optus is there an outage at postcode 2084
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ron
(@ron_rconnors119) reported
@Ticketmaster_AU It appears that the QR code changed when I transferred it to my wallet, which is an option. The rows and columns have different configurations. Is this normal? I don’t want a problem at the gate to Optus oval for the AFL Grand Final. I’m just an old fashioned bloke. Cheers Ron
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Ash
(@AshKyd) reported
🗼 At this very moment sitting outside on the deck in Tinana, Qld, the Optus 4G network is significantly faster than the Telstra 5G network. Telstra giving me 153/16 and Optus 179/50 Which isn't to say that 5G is bad, but having to rely on mobile data in the first place is BS.
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CRUM-0N3
(@kwangalang) reported
@LozBlake @theMadridZone @MailSport Man this is exactly the issue. In Australia, Optus have the rights to the premier league so thats a $15 a month sub but stan have the champs league, another $15 a month sub. So ****
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David Lewis
(@DavidLewis31) reported
Looks like @Optus NBN down again
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Boofy
(@BoofyAU) reported
@STG_Esportss @Optus my wifi it broken help me please DONT DOG ME @Optus
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Joshua Abramson
(@joshabramson17) reported
@Adrienliechti @StanSportAU Very disappointing for the cost but for how bad Optus punditry is, it was quite refreshing for the one time.
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KingLeano
(@KingLeano_) reported
@STG_Esportss @Optus please help my wifi is cutting out
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King Schleck
(@KingSchleck) reported
@Optus my sms are not being delivered. Happened last night & happening now. Any ongoing issues with your network?
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
@wogscouser @dm_ynwa2 In Australia Optus, Stan & Foxtel all cost extra for their sports packages.We cannot get the sports packages unless we buy also a starter package of channels for each service so i have loads of channels I'll never watch. I only want to watch LFC games,live overnight. A rip off!
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TakingThePiss
(@JayJame60132835) reported
@StanSportAU Its fair to say what we are all thinking. Screw you, you greedy ****-staines. There is no service that you are supplying that would want to make anyone with half a brain subscribe. Optus has had problems but worked towards making a premium service. Yours is tragic.