Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Turramurra, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Turramurra, New South Wales
The most recent Optus outage reports came from the following cities: Sydney, and Clareville.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 3 days ago |
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Sydney
|
Internet | 3 days ago |
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Sydney
|
Phone | 5 days ago |
|
Sydney
|
Internet | 6 days ago |
|
Sydney
|
Wi-fi | 7 days ago |
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Sydney
|
Internet | 8 days ago |
Community Discussion
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Optus Issues Reports Near Turramurra, New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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John Jensen (@jensenoz) reported from Sydney, New South Wales@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
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Harry Dinis (@Hazaa84) reported from Sydney, New South Wales@StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help
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Pete Nowakowski (@petenowakowski) reported from Sydney, New South Wales@Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks
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Anna (@AnnaKEdwards) reported from Sydney, New South Wales@markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.
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Nick Arkoudis (@NickArkoudis) reported from Sydney, New South WalesI have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make
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Caitlin Campbell (@c7campbell7) reported from Sydney, New South Wales@Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed
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BEERBOY (@beerboy182) reported from Sydney, New South Wales@GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, New South Wales@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, New South Wales@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
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Peter Hanssens #BlackLivesMatter (@petehanssens) reported from Sydney, New South Wales@Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)
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Harry Dinis (@Hazaa84) reported from Sydney, New South WalesI’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra
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💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, New South Wales@rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!
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Beau (@BeauGiles) reported from Sydney, New South Wales@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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Dan (@Dan_M75) reported from Sydney, New South Wales@clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).
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Matthew James (@Matthew_James72) reported from Sydney, New South Wales@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
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Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, New South WalesSo @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.
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Julie Vaux (@JVartndesign) reported from Sydney, New South Wales@GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns
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💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, New South Wales@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
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Djuro Sen (@DjuroSen) reported from Sydney, New South Wales@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
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Jake P (@JakePorritt) reported from Sydney, New South Wales@RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Buzzo (@BuzzoDr) reported@Optus Slow clap Optus. You really know how to screw people over. After months of "mediation", and the 48hr porting time taking 10 days. You only half allow the port, so now I have NO service, and you won't reply to my new provider. Worst company ever.
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Terence Huynh (@terencehuynh) reportedThat awkward moment when you want to check if there’s an outage but can’t because you hit a black spot in @Optus Melbourne CBD coverage
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SuperCoach Shark (@SupercoachShark) reportedWould it be completely ridiculous to expect 4g mobile service in a suburb 5ks from Brisbane CBD @Optus ?
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Mike Kelly - The Duke of Botany (@flapstaco) reported@Optus Hi George. The frustration customers are feeling comes from the boilerplate answers from support. I was hoping for a better experience coming over from Vodafone.
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slips (@TeamPolar17) reportedTelstra can you stop throttling speeds to optus? Sick of your ****
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Dwayne (@Dwan12321) reported@Optus currently in the UK with an Optus sim but can't connect to any networks. What is the procedure for this as I didn't have any issue in June? Thanks
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Chrissie McG (@ChrissieMcG) reported@Optus Need your help. I signed up for a Optus Flex eSIM. You charged my Credit card but I couldn’t activate after I filled in my passport details. First your App said there’s something wrong and then the App froze. I have nothing now, but you have my money. Need help!
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Nick Brenner (@docofilms) reportedSigned up to @Optus for my kid who was 15 and now she’s 21 and I’m trying to get the account in her name. Tomorrow will be the third time I’ve been on the phone to @Optus to sort it out and already close to 90mins speaking to your call centre but you still can’t resolve it. Help
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matty 🏳️🌈🇦🇺 (stand w/ 🇺🇦) (@mattRan) reportedSo what did I learn over the past five days of trying to get my hands on a new iPhone? One, @Optus and it’s staff are willing to resort to outright contract fraud to keep you as a customer and, Two, @Telstra are still useless in that they can’t handle conversion requests.
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Dr Buzzo (@BuzzoDr) reported@Optus Slow clap again Optus. Takes service away Finally get a response, authentication. We will text you a code. I HAVE NO SERVICE.