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Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

CityProblem TypeReport Time
Sydney Internet 13 hours ago
Sydney Internet 24 hours ago
Sydney Phone 3 days ago
Sydney Internet 4 days ago
Sydney Wi-fi 5 days ago
Sydney Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • CSHauteCouture
    Collezione Santina (@CSHauteCouture) reported from Sydney, New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Sydney, New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • AlyJnr
    Alyson Andrews (@AlyJnr) reported from Sydney, New South Wales

    @mkitteringham @Optus Optus is down in Chatswood too.

  • JDBARR1973
    Joe 50 percent vaccinated Jedha (@JDBARR1973) reported from Sydney, New South Wales

    @MasterSharky Down the Optus app and pay monthly . That’s all I do

  • nickzeppelin
    Nick Carroll (@nickzeppelin) reported from Sydney, New South Wales

    @Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too

  • luisvictor76
    Luis Olivares (@luisvictor76) reported from Sydney, New South Wales

    @brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

  • lizgreyt
    Liz Grey ✨ (@lizgreyt) reported from Sydney, New South Wales

    Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown

  • cbiggins
    Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • lyng62
    Lyn (@lyng62) reported from Sydney, New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

  • Goughy30
    Carl Gough (@Goughy30) reported from Sydney, New South Wales

    Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted

  • lyng62
    Lyn (@lyng62) reported from Sydney, New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

  • MarkBilton
    Mark Bilton (@MarkBilton) reported from Sydney, New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • nickzeppelin
    Nick Carroll (@nickzeppelin) reported from Sydney, New South Wales

    @OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR

  • poojosh16
    Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • singh_shrinkdev
    Devvrat Singh (@singh_shrinkdev) reported from Sydney, New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • robertmbarnes
    Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • hogesonline
    Amanda Hogan (@hogesonline) reported from Sydney, New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • cbiggins
    Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • sj_sally
    Sally Fletcher (@sj_sally) reported from Sydney, New South Wales

    @Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus

  • cbiggins
    Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales

    We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • patrickveness7
    Pat Veness (@patrickveness7) reported

    @TheRealALM I thought it was just Optus being **** agin @Jordypreston23

  • skhafiz
    SH (@skhafiz) reported

    First day of home learning and as expected @NBN_Australia is down. It’s been crap for past week. I never had issues when I was with @Optus cable. We live in third world country. Have to wait another day for technician. Millionaires factory would not know what service means

  • anikpat
    Aniket (@anikpat) reported

    @Optus issues with home wireless broadband every other day in my area. My internet speeds are 1-2 mbps. Any chance of stable connection?

  • chrisfr3nc
    Chris Francis (@chrisfr3nc) reported

    @Optus hey team, I’m experiencing extremely low mobile internet speed this morning in Newcastle NSW area… is there a known ETA on when the service will get back to normal?

  • karmabusdriver
    Johnaldinho (@karmabusdriver) reported

    Hi @OptusSport can you please consider introducing some download capability to your app? I commute on trains where mobile reception is poor and it would be great to watch Optus Sport on these travels.

  • matjabsa
    Matt Absalom (@matjabsa) reported

    @Optus so with terribly intermittent service both data & telephony you still manage to send a text reminding me my bill is due

  • skhafiz
    SH (@skhafiz) reported

    @Optus I have a case logged and the technician will come tomorrow but I will loose whole day today as there is no internet absolutely… it’s really pathetic @NBN_Australia wished we just stayed with cable instead of using a expensive piece of crap that has no reliability

  • VorpalRend
    Vorpal Rend (@VorpalRend) reported

    @oTygah Hey, I work for an ISP in Australia, can give a little insight - Optus probably had to update their international routing to Japan out the WA link again... Which goes all over the place before it hits japan., so chances are they wont fix this at all 2 options VPN or stay on NA :(

  • J1M____
    Jim (@J1M____) reported

    @Optus can you tell me why our mobile phone coverage in Coburg today is terrible? I normally have full coverage and today I'm getting no service.

  • DragonRedV1
    Dragon Fan - (@DragonRedV1) reported

    @Optus I received a call from one of your agents "Active Office" trying to sell me NBN. I was very polite answering all his questions despite him continually talking over me. He was very rude and when he realized that I was not going to switch from Dodo he hung up.