1. Home
  2. Companies
  3. Optus
  4. Turramurra, New South Wales
Optus

Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

CityProblem TypeReport Time
Sydney Internet 20 hours ago
Sydney Internet 5 days ago
Sydney Internet 6 days ago
Sydney Phone 8 days ago
Sydney Internet 9 days ago
Sydney Wi-fi 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • nathanthorson
    Thorson *🏆 (@nathanthorson) reported from Sydney, New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • KevinWessy
    Kevin Wesson (@KevinWessy) reported from Sydney, New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • antonposa
    Anton Posa (@antonposa) reported from Sydney, New South Wales

    @themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

  • KateBrowne7
    Kate Browne (@KateBrowne7) reported from Sydney, New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • Saffiyao25
    Saffiya (@Saffiyao25) reported from Sydney, New South Wales

    @Optus really poor customer service. We will be taking our business elsewhere.

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Sydney, New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • VelodromeFan
    Thomas Richardson (@VelodromeFan) reported from Sydney, New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • MsSaffaa
    MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, New South Wales

    Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

  • thepiedwanderer
    Joan Wilder (@thepiedwanderer) reported from Sydney, New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • thetowncrier
    Jason Whittaker (@thetowncrier) reported from Sydney, New South Wales

    For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • VelodromeFan
    Thomas Richardson (@VelodromeFan) reported from Sydney, New South Wales

    @Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

  • kittyminks
    meenakshi (@kittyminks) reported from Sydney, New South Wales

    @Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

  • 66Hughesy
    Huezee (@66Hughesy) reported from Sydney, New South Wales

    @Optus is there an outage at postcode 2084

  • desmond_last
    DESMOND LAST (@desmond_last) reported from Sydney, New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

  • thatdesigner
    that designer (@thatdesigner) reported from Sydney, New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

  • johnnysockz
    〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • thatdesigner
    that designer (@thatdesigner) reported from Sydney, New South Wales

    How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

  • bettingkingz9
    Betting Kingz (@bettingkingz9) reported from Sydney, New South Wales

    @ConvertedCode_1 You guys don’t have optus? That sucks man 🥺

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bholmes8482
    Brenda Holmes (@bholmes8482) reported

    @DanielAndrewsMP @Optus there is a bigger problem than you realise Daniel pensioners have to show this company birth certificate, bank card, Medicare card, pension cards, that I believe is a big boo boo, Oh and by the way they took all of my husbands details

  • AnnieWyer
    Spikeyhair (@AnnieWyer) reported

    @domknight @NigheanEilidh @Optus We were always given the impression by Governments that companies were not to store personal information. It applied to credit cards, but never for 100 point ID applications…it’s only now that we find out about this…??

  • murray_w
    💧Murray Wayper (@murray_w) reported

    @PatsKarvelas please look at the retention laws the lnp brought in. Companies have been required to store ID because of draconian legislation. While the circumstances are terrible for optus, the reason they had it was because of lnp laws

  • RichardDroofus
    Richard Droofus (@RichardDroofus) reported

    @VictorDominello @VictorDominello a reminder that for 99.9% of Optus customers the card number was never stolen. Your big idea to change the card number (which wasn’t breached) but not the licence number (which was breached) is bad policy and will cause complacency without lowering risk profiles

  • TaylorAvee96
    Taylor Avery (@TaylorAvee96) reported

    @Danwheels @Optus Sorry about that but 247_CYBERSECURITY_SERVER on Instagram can help you retrieve your account, He did mine successfully.

  • 6J7
    Joel (@6J7) reported

    @domknight @Optus Dom, i haven’t read the replies so this may already have been said: cryptographic key signatures solves the problem you’ve described.

  • PeterTa12617068
    Peter Taylor (@PeterTa12617068) reported

    @PeterWMurphy1 @abcnews Regardless of prior relationship with Optus, wtf was he thinking. Also seems to be an excessive amount of data being put at risk by these companies, Medicare, passport and Drivers license!

  • nickshewring
    nick shewring (@nickshewring) reported from Brisbane, Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • LostinParkville
    Vivienne Moyle (@LostinParkville) reported

    @abcnews Just watching the abc this morning - re monitoring service offered, Optus has given me a code to access twice and it has failed both times, now I’m waiting on their complaints system for that as well as the day breach and still no monitoring!

  • ianinindo1
    ian_atheist 💉💉💉💉, Long black thanks. (@ianinindo1) reported

    So the blowtorch is still on Optus for stuffing up so many lives by loose data security, in no small part attributable to the incompetence of the idiot ******* whilst he was Minister- no comment on what Telstra is doing to assure us same won’t happen to them & their customers ?