Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (65%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
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Will
(@willbrownsydney) reported
from
Sydney, State of New South Wales
@Optus home Internet knocked out by storm. Customer service recommended I call into an Optus store & get a dongle. Great solution, I thought. Charging me $99 to get a service I'm already paying for is not. #RipOff
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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Josh Askew
(@Yrgodsnt4me) reported
from
Sydney, State of New South Wales
@Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse
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𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
@tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
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Azzy Less Than Chilled
(@AzzyChill) reported
from
Sydney, State of New South Wales
Great, my @Optus network just cut out now only HSDPA works
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Sarah, the last message was from Optus. So you do not know internally what is broken
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Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@optus my service tech who was supposed to arrive between 1-5pm today has not turned up. I took the afternoon off work to wait for them, but they haven’t arrived. This is the 3rd time they have failed to arrive.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡
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Alan Wedesweiler
(@alanwedesweiler) reported
from
Sydney, State of New South Wales
@Optus Thanks for the message Jono. But I find it quite strange that a company whose net worth in 2019 rose 13 per cent to $S3.9 billion can’t or won’t tell me when a $1500ish phone is arriving and takes over 14 days to “understand” an incident.
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alan “Ally Of The Oppressive Matriarchy” jones*
(@bigyahu) reported
from
Sydney, State of New South Wales
@simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Offbԑatmammal 🇦🇺😷💉💉
(@OffBeatMammal) reported
@Telstra mobile coverage in and around Dorset Sq, Boronia VIC has been terrible for a couple of months now. Any eta on a fix or would you suggest switching to Optus? Really can't be bothered to spend another hour on the phone for platitudes and hand waving
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Rob Ward AM
(@RobWard13) reported
@Telstra 31-01-2022 20:22:13 AEDT - Munish Seenappa (Additional comments) Greetings from Optus Enterprise Service Desk, As per the discussion over the call, as mentioned network team are coordinating with telstra.Will notify once we receive further updates.Did you know that you can check
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Adam Turner
(@adam_turner) reported
@dobes @alexkidman LOL, the move to Optus is why I didn't consider Aussie when changing mobile telcos, even though I'm very happy as an Aussie NBN customer
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MAKA
(@rmaka) reported
@RobAllessandro @BoonBroAus I HAVNT ordered anything then I also get the old your internets being disconnected by Telstra I tell them I’m with Optus HANG UP they do real quick
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Mick ⚠™
(@mikemoran19) reported
@Optus your message service sux so bad it's unbelievable. #liftyourgame
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Dan Leinad
(@samdanjac) reported
Hey @Optus please fix my nbn Cant work from home Springvale vic
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George S
(@GeorgeS33317599) reported
@TerryJLynch @Optus Mine never been that fast… btw. 5G tower is down in brisbane about 5 days ago.
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Daniel B
(@danielburrowes) reported
@BelongAU For two weeks (that I know of) now I haven’t been able to receive calls on my mobile (could be longer I only was made aware of it recently). Logged a Support Ticket. Almost a week later still no update from the support team. Should I go back to @Optus? Thoughts?
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Maddy
(@maddyrrose) reported
@Optus my phone is being terrible today , toowoomba Qld , any ideas?
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glenncogar
(@glenncogar) reported
@Optus @networkoutage seems to be an issue with Optus connection to internet in Port Macquarie at the moment Tue 1 Feb at 12.30 pm