Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

City	Problem Type	Report Time
Sydney	Internet	4 days ago
Sydney	Internet	4 days ago
Sydney	Phone	7 days ago
Sydney	Internet	7 days ago
Sydney	Wi-fi	8 days ago
Sydney	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

• 
  Lyn (aka The Tractor 🚜) (@lyng62) reported 3 minutes ago from Sydney, New South Wales

  @wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju

• 
  Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported 4 minutes ago from Sydney, New South Wales

  @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 5 minutes ago from Sydney, New South Wales

  Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

• 
  Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported 11 minutes ago from Sydney, New South Wales

  Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?

• 
  Richard Ramnac (@richramo) reported 13 minutes ago from Sydney, New South Wales

  My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail

• 
  Lyn (aka The Tractor 🚜) (@lyng62) reported 19 minutes ago from Sydney, New South Wales

  @HullKiwi I had considered doing something like that. But Optus have let us all down this week so I’m at the point of thinking they can get ******

• 
  Sagittarius (Sgr) A* (@fictillius) reported 33 minutes ago from Sydney, New South Wales

  @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

• 
  Fatin Paisal (@fatinpaisal) reported 34 minutes ago from Sydney, New South Wales

  I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 34 minutes ago from Sydney, New South Wales

  Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.

• 
  Iaen Cordell (@IaenCordell) reported 35 minutes ago from Sydney, New South Wales

  At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>

• 
  Renée (@renee_glitch) reported 36 minutes ago from Sydney, New South Wales

  Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

• 
  Jarrod McCloughan (@jazza1983) reported 38 minutes ago from Sydney, New South Wales

  Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks

• 
  𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊 (@emzsuri) reported 42 minutes ago from Sydney, New South Wales

  Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑

• 
  Donna Longhurst (@50to39) reported 44 minutes ago from Sydney, New South Wales

  @SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.

• 
  John Vizzone (@JVizzone) reported 48 minutes ago from Sydney, New South Wales

  Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

• 
  Donna Longhurst (@50to39) reported 51 minutes ago from Sydney, New South Wales

  @SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.

• 
  Scott D (@scott86d) reported 52 minutes ago from Sydney, New South Wales

  I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.

• 
  Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported 54 minutes ago from Sydney, New South Wales

  Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack

• 
  (((Anne ODonoghue))) (@immsollawyers) reported 54 minutes ago from Sydney, New South Wales

  “While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”

• 
  Paul Kneipp (@paulkneipp) reported 56 minutes ago from Sydney, New South Wales

  @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jom (@jom_media_) reported 4 minutes ago

  𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞 𝐓𝐡𝐢𝐬 𝐖𝐞𝐞𝐤: 𝐉𝐮𝐧𝐞 𝟐𝟎𝐭𝐡 𝟐𝟎𝟐𝟓 NGO exposes horrible worker exploitation; the deplorable practices of Singtel-owned Optus; storied soup shop closes; Singapore swaps land with Johor regent; enabling arts access for all; and more. Link in replies.

• 
  Covid Is Over! 🦘 🇦🇺 (@Covid_19_Hoax) reported 6 minutes ago

  I am in southern rural Victoria and I have good Optus 5G coverage here so everything goes through my mobile phone to my computers and TV and it is 250mbs inside the house and 300 to 400 mbs outside, if I ever move to an area where only NBN fixed wireless is available I wont be touching it as it is slow and costs a fortune, I'll be getting star link

• 
  andrew (@acsmith54) reported 7 minutes ago

  @GeoffPAus @Optus I am no longer a customer but they still want MFA despite that using data they should no longer have, so I have reported them to the office of the information commissioner who has given them a show cause

• 
  Boz (@bozwhite) reported 9 minutes ago

  @optus_help Will let that customer know when they receive July bill they should not get charged. They kept paper bill before they had attempt by Optus for NBN when NBN hadn't been installed. They got a refund after initial charge

• 
  Gaz Koi (@KoiGaz) reported 9 minutes ago

  @ALeighMP @acccgovau Now hang on hypocrite Why dont you hold the government to same same standards as optus? The gov is ripping off the people everyday with high energy prices..high taxation...wasteful spending leading to more taxation...you need to do alot better!👎👎

• 
  Andi Csontos (@AndiC1) reported 10 minutes ago

  @optus_help @Optus I’d accept this but I can be standing still in the Main Street of Berry and not have service. And there are plenty of towers around Coniston.

• 
  Subutai Scipio (@ScipioSubutai) reported 10 minutes ago

  @optus_help @JamieDoer I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.

• 
  Michael (@michaelsfanboys) reported 11 minutes ago

  @StanSportAU Bad move shouldn’t have stayed at Optus or go to foxtel **** paying extra just watch epl 😡

• 
  Richard Vaughan (@RichardLVaughan) reported 13 minutes ago

  @Optus i have had my phone stolen - your phones are down, app is not working, and website is down until 9am tomorrow!!!!!!!!!!!!!!!!!!!!!!!!!!! someone is hacking my account using my number with you

• 
  Jean-Paul Bartolomei (@ultimablackmage) reported 15 minutes ago

  @GuyFawkesRetro I remember Cartoon Network on Optus Vision back in the mid to late 90s. So many Hanna Barbera classics played on there. The Cartoon Network originals were fine, but I enjoyed the Flintstones, Jetsons & Tom & Jerry more.