Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (63%)
-
Phone (15%)
-
Wi-fi (9%)
-
E-mail (8%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
-
Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.
-
Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.
-
PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
-
Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!
-
andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@optus my service tech who was supposed to arrive between 1-5pm today has not turned up. I took the afternoon off work to wait for them, but they haven’t arrived. This is the 3rd time they have failed to arrive.
-
Will
(@willbrownsydney) reported
from
Sydney, State of New South Wales
@Optus home Internet knocked out by storm. Customer service recommended I call into an Optus store & get a dongle. Great solution, I thought. Charging me $99 to get a service I'm already paying for is not. #RipOff
-
Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
-
alan “Ally Of The Oppressive Matriarchy” jones*
(@bigyahu) reported
from
Sydney, State of New South Wales
@simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.
-
Josh Askew
(@Yrgodsnt4me) reported
from
Sydney, State of New South Wales
@Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse
-
Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
@simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏
-
Alan Wedesweiler
(@alanwedesweiler) reported
from
Sydney, State of New South Wales
@Optus Thanks for the message Jono. But I find it quite strange that a company whose net worth in 2019 rose 13 per cent to $S3.9 billion can’t or won’t tell me when a $1500ish phone is arriving and takes over 14 days to “understand” an incident.
-
Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!
-
Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
-
Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
-
Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡
-
Azzy Less Than Chilled
(@AzzyChill) reported
from
Sydney, State of New South Wales
Great, my @Optus network just cut out now only HSDPA works
-
remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
-
𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
@tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers
-
PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
-
Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Sarah, the last message was from Optus. So you do not know internally what is broken
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
V
(@prosaicsadness) reported
Why does Optus think I am a bald man that needs help performing in the bedroom
-
Jules Ivanic
(@guizmaii) reported
How do I compare? I have 2 sim cards. One from @Telstra with a $30/m 30GB data plan just for my mobile modem. One from @Optus, pre-paid plan for my everyday phone. I compare each network both on my phone and on my Mac connected to my Nighthawk M5 Then I just run @Speedtest
-
Narendra Shukla
(@imNS012) reported
@kbrspace Wondering if you could help me, please. I’m Optus customer, in roaming (India) due to the unfortunate death of my father. Im unable to call but sadly, Optus care and tech support team unable to resolve my network issues.
-
Ben Costelloe
(@oethesaint) reported
@GLR_Clarke @AAPSport "it will aim to add full-match replays to their site within two hours of the final whistle." This is too slow - Kayo, Optus and Stan make replays available almost immediately @ParamountPlusAU
-
Theython
(@theython) reported
@Optus what’s going on with the service in Gungahlin? Have had 1 bar of 3G all day.
-
Proselytiser
(@TheProselytiser) reported
@Telstra Can you hang a mobile phone transmitter from the nearby NBN fixed wireless tower?? Optus are about to put on in, maybe you could both do it at the same time to save the road being dug up twice? 🤔Tower=Main Arm/Durrumble NSW
-
Brett
(@Brett00472683) reported
@TPG_Telecom in fairness I dont want to defend them. But my opinion is all internet has turned to crap, one at the office is the same (different provider) at the moment, so I my mobile (with Optus). Is anyone else having slow problems?
-
Shaheen DMachine
(@ShaheenDMachine) reported
@Optus Family of mine who are on the Optus network get no reception at Edmondson Park (Ed Square) shopping centre in NSW. Are there plans to improve reception in this area? They can't use QR codes to check into shops.
-
Robert Harvey
(@robharv) reported
@Optus Finally it does. Reduced service - under investigation.
-
lukahj
(@louisekahj1) reported
@Optus Awful add, someone will try and do this, do not promote animal cruelty please ....ban this add