Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (57%)
-
Phone (23%)
-
Wi-fi (10%)
-
Total Blackout (5%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
||
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
-
Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
-
Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
-
Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
-
remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
-
Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
-
Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
-
Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
-
Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
-
Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
-
Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
-
PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
-
Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!
-
Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
-
Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡
-
PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
-
Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
-
Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
-
Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
-
Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
-
Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Daffyd McClackers
(@dubaidreaming) reported
@MitchellGlenn H & A interest was poor early, so the knee jerk was reduce it; killing international cricket by January 8 (is that some record?) rekindled the public’s flame. Scorching at Optus Saturday, but would rather watch our best XII any day
-
Randy
(@RandyGaruth12) reported
@Optus Dm me if you need some help paying your bills and debts ….I don’t ask for any money or fees
-
Em - is 💉💉💉💉 🏳️🌈
(@eboncat) reported
@Optus Thanks Mitch. I sent a DM, but it turns out that Optus had an hours long outage, and my provider using your lines really dropped the ball after the outage was resolved. I managed to change providers and everything is working properly again. Thanks for the quick response!
-
Greg McCann
(@Crankymack52) reported
@janine_hendry The only way to deal with Optus, is to go to a store or shop front. They used to be OK, but about 8 years ago, they decided to have very little customer contact over the phone. The people in the shop are generally very helpful.
-
Aussie Yorkshireman
(@hongkonglouie84) reported
@HLTCO I get Optus sports for free in Australia with my phone contract. All 380 games live or on demand. I would never go back to the UK
-
Ray Howe
(@rayhowe) reported
@HLTCO Here in Oz we have every single game live through Optus Sport, a free service if you subscribe to either a mobile plan or home broadband. Their rates are no bigger than other providers. No brainer
-
Luke
(@Gameoverluke) reported
@Danlrcc @HLTCO They put it up to $25 for this season for non Optus users. Worst
-
Not a cooker or FRNJ
(@nolinthealpha1) reported
@BLUEfingers2021 after all that hard work my account is locked and stupid twitter has a BOT answering emails so I’ve lost many of my followers you did such a great job The email address and password were compromised and email deleted by Optus so can’t get reset link, I lodgin
-
Mayank Kapoor
(@mayankk1504) reported
@Optus Should i go to Telecom ombudsman or optus is gonna do something aboutit and compensate me with lost business and fix my issue ASAP. It’s been a while now! I have been left in jeopardy, bills coming out of my account instead of pausing it and also sending me email to pay bills.
-
Rad Berent
(@unwittinglyrad) reported
@Optus I've read the support page and am well versed with the requirements which ARE being met. The point is; the streams WERE 1080p, but after recent App "updates" they no longer are. No matter what you tell the end user, you guys are not providing a 1080p stream.