Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 12/29/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.

  • FiFeeney Fi (@FiFeeney) reported from Sydney, State of New South Wales

    @Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • vanwaitsy Angela..no more rinse and repeat PLEASE 🇾🇪♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    @williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

  • AmitojThind Amitoj Thind (@AmitojThind) reported from Sydney, State of New South Wales

    Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

  • tomarild82 mariah carey’d me through (@tomarild82) reported from Sydney, State of New South Wales

    @Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

  • cgfmrf maria russo-fama (@cgfmrf) reported from Sydney, State of New South Wales

    @Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • craigcromar Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

  • jason_b_fan sEaman iN syDney (@jason_b_fan) reported from Sydney, State of New South Wales

    @Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.

  • MichaelSchulz MichaelSchulz (@MichaelSchulz) reported from Sydney, State of New South Wales

    @optus business down?? Phone message says major outage in Sydney.

  • MickyG72 Mike Gleeson (@MickyG72) reported from Sydney, State of New South Wales

    @Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC

  • Oli_gal Oli Gallagher (@Oli_gal) reported from Sydney, State of New South Wales

    @hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.

  • JakePorritt Payln Konga (@JakePorritt) reported from Sydney, State of New South Wales

    @mgn87 Get a VPN and I’ll shoot you my Optus Sports login

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • montuvg montu (@montuvg) reported

    @Optus @kbrspace I'm struggling to get the right person to talk from optus. Spent so much time , endurance getting response someone will call you Monday, no one calls. Every tine new agent. Last time, I was transferred to 7 agents. Very poor service.

  • DJA51 Not a Quiet Granny #vaccinated😷 #BeKind (@DJA51) reported

    @D_Melissa2 We don’t have a problem with our Optus data when we’re travelling away from home wifi.

  • montuvg montu (@montuvg) reported

    @Optus Hi Aman, Sent you DM also. Very poor service and I don't think optus team understands meaning of word sorry.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • JessTheChippy Jess the Chippy (@JessTheChippy) reported

    @Optus @TechDesignau The Optus Store in Warrnambool is saying Direct Debit is the only way to set up a new service, so I left the store empty handed and put in an official complaint.

  • bazmorganzx Baz (@bazmorganzx) reported

    i feel like ive held back long enough but holy ******* dead optus.

  • HowellBarry Barry Howell (@HowellBarry) reported

    @Optus A customer for over 5 years, Had my details hacked and spread through the internet. Took 2 months of phones calls(endless waits or nobody available in cancellation to take call) to finally cancel now receiving threatening messages of fines for not returning a fetch box. @Optus 👎

  • paulwiggins Paul Wiggins 🍺 (@paulwiggins) reported

    @normal_ness @Optus Simplest solution. Change carriers. You get to keep the old number.

  • EV__PV EVPV (@EV__PV) reported

    @AppleSupport can you confirm if i can use my iPhone and apple watch with Optus down under?

  • thesooyunlee Christine Lee (@thesooyunlee) reported

    @Telstra i ported my number in from @Optus, on day 3, SMS stopped working. On day 20, cant receive calls. When are you going to fix my issue? And what’s next? No data? 49944706