Optus

Optus Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 01/20/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • weemac47 Stewart MacDonald🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈⚽️ (@weemac47) reported from Sydney, State of New South Wales

    Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    @Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hotaussiechick chantal (@hotaussiechick) reported

    @TheTodayShow I complained to Optus not only because of the spams, their **** service. I WAS NOT called at all about this breach!!!! I had to call them only to find I have been comprised!!!!! I told them I’m not paying my bill!!! I’M DISGUSTED! OPTUS SUCK!!!

  • DavidGallard2 David Gallard (@DavidGallard2) reported

    @mjrowland68 I would like to a) hear Optus accept responsibility for the customer data that they collected, no matter how sophisticated the attack it was still up to them to protect it b) advise all customers if they were or were not affected and to what extent - don't leave us guessing

  • ashulz ashul (@ashulz) reported

    @Bergha2 Interesting. I've been an optus customer for many years '98- 2008 but not on the list so far. I am just saying it's uncertainty created by that 2014 bill.

  • SwoopLuke Swoop Luke (@SwoopLuke) reported

    surely this optus hack can be grounds to terminate your contract without having to pay anything. why should i keep paying a premium account if it’s not safe? accc would be onto this, you’d think

  • coachcarteroz Tim (@coachcarteroz) reported

    @Jeremy_Kirk @three_cube any suggestions about what customers should do because optus and our government seem to be doin sweet **** all...

  • _Carlton___ Carlton (@_Carlton___) reported

    Optus admits that appointing Gladys Berejiklian’s boyfriend as data secretary manager was a bad idea.

  • DocWSJames Doc 黄 Oz has a better Govt, slowly improving👍 (@DocWSJames) reported

    @VictorDominello Replacement cost involved? WTF R u not charging Optus for this directly?

  • drcarrot98 Rose Roberts (@drcarrot98) reported

    @AnnastaciaMP @TMRQld What are you doing to proactively help Queenslanders who have had their drivers licence number compromised in the @Optus data breach. You know it’s happened so sitting back and waiting for fraud to occur is not good enough. #OptusDataBreach

  • AltoCarol Caz (@AltoCarol) reported

    @ClareONeilMP I'm hearing a few worrying stories on Facebook from people who have contacted their bank & having problems already. Would it be a good idea to meet up with banks & sort out a plan to deal with this? Luckily I've never been with Optus, but many are now very very worried.

  • smilingCatassin The Smiling Catassin (@smilingCatassin) reported

    @newscomauHQ Can't help but spot the irony of when facebook was hacked & data leaked SEVERAL times in some cases, identical data leaked as now w/ Optus - the outrage was almost non-existent. Data released of more than 10x this one. I'd bet some of those are more than likely STILL on facebook