Is Optus having an outage in Turramurra, Ku-ring-gai, State of New South Wales?

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 No problems detected at Optus

Optus in Turramurra, Ku-ring-gai, State of New South Wales problems in the last 24 hours

Optus Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (73.85%)
  • Phone (12.31%)
  • Total Blackout (5.13%)
  • Wi-fi (4.10%)
  • E-mail (2.56%)
  • TV (2.05%)

Optus Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent outage reports and issues originated from Sydney, Toongabbie West and Parramatta.

Optus in Turramurra, Ku-ring-gai, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports Near Turramurra, Ku-ring-gai, State of New South Wales

Latest outage, problems and issue reports in Turramurra, Ku-ring-gai, State of New South Wales and nearby locations:
  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @thesaint842 @Optus @NBN_Australia @marioseags_ Ok wlll do. Not sure i am technical enough. I’ll ask the network guys at work.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @thesaint842 @Optus @NBN_Australia @marioseags_ One is upstairs and the rest are down. I’d need to get it run through the walls. $$$ I got the cable directly into the house upstairs for that reason

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @thesaint842 @Toddy2102 @Optus @NBN_Australia @marioseags_ I have had Optus cable for 20 years. Have arranged with Optus already - 4 months ago. They have forced me to change to NBN or the current Optus cable will be cut off in February . All this shit fight has happened since I arranged that. The Optus cable can’t be used it FTTC.

  • JordanRenouf Jordan Renouf (@JordanRenouf) reported from Sydney, State of New South Wales

    @DeanRosario @MrAusFootball I’d say they would have even paid a bit less than what the true value of the product was seeing as they were solo bidders. That’s partially why I was hoping Optus would come i tot the fold. I’d never want it on Optus sports but can help drive the price up

  • collinsadam Adam Collins (@collinsadam) reported from Sydney, State of New South Wales

    @hutch8 @plalor @Optus I feel like I did after The Americans finale. I’m bad with things ending.

  • plalor Peter Lalor (@plalor) reported from Sydney, State of New South Wales

    I would just like to genuinely thank @Optus. We had conflicts over communicating service (they don’t do it well) but they have fixed things and mostly compensated me. We all learn. Hopefully saga ends. NBN is the real issue.

  • jamesTran200000 JamesTran (@jamesTran200000) reported from Sydney, State of New South Wales

    @Optus about time to move all our business and personal accounts to new service provider . No appreciation of loyal customers will definitely cost company a lot of money. 👎👎👎👎👎

  • nathanstevens83 Nathan Stevens (@nathanstevens83) reported from Sydney, State of New South Wales

    Come at me @Telstra as I just spent 40 minutes on the phone to @optus for them to tell me my line has been down since 19th of December. Apparently they didn’t know about it, yet there’s already a technician booked for the area tomorrow. Oh and thanks for paying for the month too!

  • Which50 Which-50 (@Which50) reported from Sydney, State of New South Wales

    Ok @iiNet I’ve put up with this lousy service for almost month now - i’m going back to @Optus and that gives me no joy at all - but at least I can stream a movie without constant freezes.

  • nuenp Newbie_I_Am (@nuenp) reported from Sydney, State of New South Wales

    @Telstra you service and customer service personnel are below than average. Your ripping off customers loyal to you and u should be ashamed. Going to @Optus instead. #telstrafail #adslfail

  • sris22 Sri Sritharan (@sris22) reported from Sydney, State of New South Wales

    @EE Hi there; I’ve done that to little/no success. Vodafone AU only allows SOS calls, Optus (which has been the network I’ve been on most of the trip) isn’t working, and Telstra Mobile doesn’t work. 😕

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Ok. Actually got a call back from Optus Case management OPTUS are taking the matter to the NBN for rectification. I will be advised of next steps within a week Now that my order is on the system the “clock” stops and my current service will not be disconnected until resolved

  • alex_perilli Alex perilli (@alex_perilli) reported from Sydney, State of New South Wales

    @Optus you guys are a joke. Trying ALL DAY. To get in touch via chat online and phone. Disgusted how bad you guys are at customer service.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Currently on hold with the @NBN_Australia Forced is right. I Do NOT want to change. But it’s now threats because my cable service will be disconnected next month. Seething is an understatement. This person may be able to give some information I can actually use.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    Great job @Optus and @NBN_Australia Wrote to me for months - “need to change to NBN or loose internet” “technicians” arrive only to discover that I don’t have an underground Telstra Connection for telephone (never have - be I’m with Optus Cable) What a friggin’ debarcle.

  • selenajoy2 Selena Griffith (@selenajoy2) reported from Sydney, State of New South Wales

    @Optus Very patronizing response. I have checked and it just confirmed that @Optus is incapable of providing a service or explaining what is wrong or when it will be fixed

  • EnComunismo Comunismo En China Hoy (@EnComunismo) reported from Sydney, State of New South Wales

    @nijaco @Huawei @Optus Plz, im speaking with only good intention, dont use it We Chinese here in Sydney avoid Huawei like Ebola or Dengue Fever It sends ur personal info to data centres in Guizhou and Xi'an It might seem harmless to u atm, but lord knows wtf the Chinese govt is capable of

  • valerymurphy Valery Murphy (@valerymurphy) reported from Sydney, State of New South Wales

    Optus!!!!been holding for over an hour. Pleeeese. I have no internet and need help!!!! @Optus @optusbusiness

  • thepatrick Patrick Quinn-Graham 🏳️‍🌈 (@thepatrick) reported from Sydney, State of New South Wales

    @StuartCRyan @stufromoz Optus LTE. 600GB/month, 240-280Mbps down, 30-50Mbps up. The catch: it is not cheap ($180/month) and would suck if everyone did it.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @evilscootus @BigKev67 Adelaide Oval is 53K and Optus Stadium in Perth is 60K. They can't hosts tests against opponents other than England and hope to fill them up. AFL's control of cricket grounds has made Australian cricket a poor international product on TV #AUSvIND #INDvAUS

  • Richie_G81 R I C H I E 💪🐻 (@Richie_G81) reported from Sydney, State of New South Wales

    @Telstra there are real coverage issues on the train line between Tempe and Sydenham, I always have to hot spot from my work phone which is Optus

  • srkhanr Sarfaraz Khan (SAF) (@srkhanr) reported from Sydney, State of New South Wales

    Australian Mobile network @Optus took out free Intenational calling to Pakistan from its 35 countries list without mentioning. ****’s getting out of plan int’l call charges without intimation @ImranKhanPTI ****’s time to switch to Other network

  • AUSFestivus @ausfestivus@aus.social (@AUSFestivus) reported from Sydney, State of New South Wales

    @Optus Down again now. 15 mins ago.

  • AUSFestivus @ausfestivus@aus.social (@AUSFestivus) reported from Sydney, State of New South Wales

    @Optus I suspect it was a scheduled outage. Some sort of notice would have been nice though. Most ISPs/RSPs do this these days. Latency on my service has just about doubled though.

  • ParadoxPhotosCo Paradox Photos (@ParadoxPhotosCo) reported from Sydney, State of New South Wales

    @optus your phone system is completely ****** up, it wont let me talk to a human and keeps hanging up on me what ******** guys

  • PodricoVargas Podrico (@PodricoVargas) reported from Sydney, State of New South Wales

    Isn’t it an amazing coincidence that Telstra, Optus keep having issues- net speed, line stability etc - & you call them to try to find a solution... then days later someone reaches out to tell you nbn is available for you and will solve the problem. 🤔 #Telstra #optus #NBN

  • nsmithonline nathansmithonline (@nsmithonline) reported from Sydney, State of New South Wales

    We changed our ADSL provider from @Optus to @Telstra BigPond because Optus service was too unreliable. But OMG - seriously, @telstra has been THE WORST!! Almost 2 weeks from signing up and we are not fully connected. Relying on a SIM card in modem that is offline more than online

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus are the worst run organisation in the whole world! #Optus

  • sellbot Adam Sellers (@sellbot) reported from Sydney, State of New South Wales

    @optus nbn - 12 Mbps on my 100Mbps plan right now... this service is flakey as hell.

  • danwithstrings Dan Whiting (@danwithstrings) reported from Sydney, State of New South Wales

    @Optus Hi Phil, thanks for the reply. 4 resets of modem and router and an hour later service returned. These faults are happening way too often of late. Really frustrating.

  • KylieAnne888 KA888 (@KylieAnne888) reported from Sydney, State of New South Wales

    @Optus 10.45pm still no internet and no reply from Optus to my !! I do hope Optus is going to pay for all the excess 4G data that we are churning through whilst their service is down!

  • camozspurs Cameron Whyte (@camozspurs) reported from Sydney, State of New South Wales

    Does Optus have and outage at the moment no Internet 2015 area

  • TarnKendal tarn (@TarnKendal) reported from Sydney, State of New South Wales

    @Optus However your contact centre continue to drop the phone line in various departments that cannot help. Seems like a lack of customer care to me🧐

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @Optus Sorry @Optus, you’ve missed the point. For most of trip the phone was indicating “No Service”. When there, it was 3G. As passenger in a car, on Mid Western Hwy, have HAD service & no issues switching between towers. Repeat: problem = NO SERVICE on Central West XPT line.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    In 21st century I travel by train from Bathurst to Sydney. NO WIFI on train. Thanks @AndrewConstance, @GladysB. tried to tether my phone so I could work - no service or 1 bar only on 3G nearly whole way. Thanks for useless service @Optus

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @Optus Day 4 and still no internet no phone lines no Foxtel - this is very poor service

  • Potat0WiFi Ramy (@Potat0WiFi) reported from Sydney, State of New South Wales

    @optus just the weekly fix my ******* internet you degenerate ***** its been 3 years

  • mitchachell Mitch (@mitchachell) reported from Sydney, State of New South Wales

    Hey @Optus, if I’m renting my handset from you, but I’m having issues with it, do I take it to you or to the Apple Store, as Apple would likely replace the handset

  • Mykie_M Mykie Moursellas (@Mykie_M) reported from Sydney, State of New South Wales

    @Optus #iPadpro You guys are hopeless, your store team are working hard on the frontline supporting your brand and you can’t even get yourselves together on a corporate level to provide them or your customers with answers and support! Get your shit together!

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Very disappointing @Optus Pay TV Cable is shutting down for @NBN_Australia with its @Foxtel service. We’ve had Optus TV as Optus Vision since 1996 non stop and in 3 months Willoughby will be switched to nbn. Difficult Foxtel installation and paying more than $80 dollars on 3 IQ3s

  • nyonyua nyonyua (@nyonyua) reported from Sydney, State of New South Wales

    @Optus just switched to you. Can’t believe you don’t support IPhone visual voicemail. Knew it b4 joining but still burns. It’s a 11 year old device…seriously. Extremely disappointing.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @usefulDesign @NickRossTech @NBN_Australia I moved to Optus Cable when 4Mbps (and unreliable) was the best that any ADSL could give me. It was fine for a while, but rapidly went to shit - so bad at one stage that the embedded VoIP service couldn't even make a support call because it had insufficient bandwidth.

  • Dotheday Dotheday (@Dotheday) reported from Sydney, State of New South Wales

    @Optus my internet has been down since last night intermittently. Please advise asap. We have reset the modem many times,

  • MarioLasagne OperaChef (@MarioLasagne) reported from Sydney, State of New South Wales

    @Optus hey, whats going on with my internet, down since 12.30 in 2212

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @usefulDesign @NickRossTech @NBN_Australia Optus cable was good 10+ years ago - it became a horrible abomination driven by lies, greed and an unwillingness to maintain it. I exited two Optus cable contracts without penalty after lodging complaints that the TIO upheld.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @ChrisDonnelly12 @MB03509168 @PattyMalone2000 @G_Parker @Mattys123 In the UK, they have worked out in such a manner that BT channels can be carried by BSKYB. Similarly, here we should have Optus channels being carried by Fox Sports. Let them charge $10 per month. That will help consolidation for fans. Already beIN channels are on Fox.

  • BDC8495 Ben Cousins (@BDC8495) reported from Sydney, State of New South Wales

    Apparently I’ve made 45 repeat calls to Optus. You’d think this would be an indicator of an issue...

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus you are the worst service provider I’ve ever had the misfortune of dealing with, with the poorest customer service. You facilitate a “contact us” option that does everything but allow you to speak to someone. Less of a business, more of a rorter. 👎

  • DebHoggoz Deb loves libraries📚🐨🦉🏝🌺👠🏠🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    How come @amaysimAU can provide 10GB for $30 per month with unlimited calls and text but Virgin Mobile get sold back to Optus and we get a fraction of those service rates! Can’t wait to finish this contract!

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    @Optus has charged me ridiculously excess data usage that I never used . Telecommunications companies are some of the slightest And sneakests companies. You ask then to show you proof of where I and what I used data for on a particular day & they have no record. Thieves

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • sambrereton Samuel Brereton (@sambrereton) reported

    Finally leaving #Telstra for #Optus for my mobile service. Was getting sick of exorbidant $150 phone bills.

  • Optus Optus (@Optus) reported

    @MatthewBraid Hey Matthew, I'm sorry to hear this happened and I've flagged your message to get passed on as feedback. If it happens again, it's best to raise it as a fault via the Optus Sport app's Help & Support. Ev

  • ladkme EK (@ladkme) reported

    I’d rather use smoke signal instead of Optus Internet 🤮

  • crazyjane13 JessicaJonesismyGoddamnMuse (@crazyjane13) reported

    @Optus keep tweeting to me that they're 'sorry', and would I like to DM them about it. The answer is NO. This service is appalling and this story is staying public.

  • crazyjane13 JessicaJonesismyGoddamnMuse (@crazyjane13) reported

    Tomorrow will be another day banging my head against the brick wall that is @Optus customer service and insisting on talking to a supervisor.

  • crazyjane13 JessicaJonesismyGoddamnMuse (@crazyjane13) reported

    This means I am currently AVERAGING 10% or less of the typical speed for @Optus cable internet. Which means constant problems with loading even the simplest web pages.

  • Memnoch78711789 Flat Piece of Metal Inc. (@Memnoch78711789) reported

    Optus data connections in Ryde, NSW area, has been sporadic today at best. From early today, our reps tell us, facebook, google play store, and a few others, are not working tonight. Optus has been advised.

  • ZiaHakimi2 Zia Hakimi (@ZiaHakimi2) reported

    Our @Optus NBN got connected on the 24th of last month and once connected they told us our fetch box which is included in our plan will arrive in the next 10 business days. Fast forward, it has been a month and it is hasn't arrived yet. Absolutely awful customer service

  • paulsie4pres tammy is a mother of 3| annabella (@paulsie4pres) reported

    @andimthesupreme A pre-sale kinda means you get the best opportunity of getting the best tickets because you get it before everyone else! So if you’re an Optus customer you can do that pre-sale or you can sign up for live-nation and do that pre-sale!!

  • woolly019 Brent Woolgar (@woolly019) reported

    @optus come on guys, 5 hours and counting.....no ETA for resolution is NOT helpful.