Optus outages and service status in Turramurra, New South Wales

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus Help (@optus_help) reported 2 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Warge (@Warge6) reported 3 minutes ago

  @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield

• 
  TrueAussieMum (@aussiemum30) reported 4 minutes ago

  @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

• 
  Mark Symons (@SymonsYahoo) reported 7 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Peter Lewis (@Peter_Lewis747) reported 13 minutes ago

  @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

• 
  Kelly (@Kelly26552573) reported 14 minutes ago

  @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

• 
  Micheal Kelly (@MichealKellzf) reported 17 minutes ago

  One thing I have never done and don’t ever expect too do is use credit card or cheque accounts Thanks though Suncorp and Optus! Goodbye

• 
  Freopics_ (@freopics_) reported 17 minutes ago

  Heading to the soccer tonight. I have photographed and seen a few games but never at Optus. Going to be cold 🥶

• 
  J Labs (@jnj_pro) reported 20 minutes ago

  @Optus It is fine you don't store conversation only when the problem is solved. Otherwise it causes huge inconvenience and waste of time. Sometimes I lost history right after log in back again. How long do you actually keep it before you delete?

• 
  Bryn, Muppet Enthusiast (@Brynbikes) reported 20 minutes ago

  Train line to Optus stadium is down. Good luck, Freo fans....