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Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

CityProblem TypeReport Time
Sydney Internet 3 hours ago
Sydney Internet 14 hours ago
Sydney Phone 3 days ago
Sydney Internet 4 days ago
Sydney Wi-fi 5 days ago
Sydney Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • Bricklemoree
    Blake Scott (@Bricklemoree) reported from Sydney, New South Wales

    Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

  • HaisamMorhi11
    Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

  • msstraighty180
    Tiffany (@msstraighty180) reported from Sydney, New South Wales

    @HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

  • GT_AUS
    Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

  • adro_franco
    Adrian Franco (@adro_franco) reported from Sydney, New South Wales

    @Renzy188 Well when Optus got La Liga i wasn’t going to wake up early in the morning just to watch the game so I just watch the highlights problem solved

  • hugobrown
    Hugo (@hugobrown) reported from Sydney, New South Wales

    @Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .

  • NigelHighley
    Nigel Highley (@NigelHighley) reported from Sydney, New South Wales

    @AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

  • lyng62
    Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, New South Wales

    @Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…

  • vacant3rdman
    Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • 50to39
    Donna Longhurst (@50to39) reported from Sydney, New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

  • TabLordKP
    KP (@TabLordKP) reported from Sydney, New South Wales

    Is anyone else having issues with the Optus Sport stream this morning

  • alderman1973
    Peter Alderman (@alderman1973) reported from Sydney, New South Wales

    Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.

  • adhdbusiness
    Untypical Business @adhdbusiness@mstdn.jp (@adhdbusiness) reported from Sydney, New South Wales

    Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.

  • msstraighty180
    Tiffany (@msstraighty180) reported from Sydney, New South Wales

    @HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer

  • FPV112
    Ray Fares (@FPV112) reported from Sydney, New South Wales

    @Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • sj_sally
    Sally Fletcher (@sj_sally) reported from Sydney, New South Wales

    @Optus been trying to log into your app to fix a tech issue no internet and access online messaging with no success please help

  • JVizzone
    John Vizzone (@JVizzone) reported from Sydney, New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • p_terg
    ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported from Sydney, New South Wales

    @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SeaEagle1970
    Wayne (@SeaEagle1970) reported

    @Apple Got an iPad and just over 1 year it’s not working anymore. @Optus said I’m covered under Warranty but Apple said not covered. 1 years life !

  • yaleman43381258
    James Hodgkinson (@yaleman43381258) reported

    RIP @Optus tech folks this weekend, the eSIM provisioning system is clearly having a bad time. This whole "iPhone release day" thing is still a surprise, I see?

  • voda_utd
    Voda Utd (@voda_utd) reported

    @Optus hi Optus are there issues with nbn at postcode 2065? I have no internet

  • Me_JinPing_CCN
    Thorn In Bureaucrats *** (@Me_JinPing_CCN) reported

    Hey, is anyone else having trouble with the "MY OPTUS" app?

  • bozwhite
    Boz (@bozwhite) reported

    @WSWanderingEels Streaming have never seen them reguarly disclosed with their figures. W bit ironic as many when they ditch Foxtel digital set top box instead of getting digital antenna/digital set top box are moving to streaming apps. FTA or kayo or paramount+ or Optus sport do all via stream

  • BrettJH2
    Brett Hill (@BrettJH2) reported

    @TeabagginZombie On my walk I heard them testing the sirens. I walk up a street and down a street to the Swan river and I can see Optus Stadium... but yep!

  • BenjiDubs
    Ben W (@BenjiDubs) reported

    @Optus My new iPhone won’t connect to 5G and I can’t get a straight answer from chat. Is it normal not to have a 5G toggle in the Optus app like the help pages indicate I should, or is my problem elsewhere?

  • CGrandma55
    CrankyGrandma55SewerRatAgedWelfareTrotBotCrood (@CGrandma55) reported

    @Optus To what point. Its not only MY issue.The towers are inadequate. Examine the whole suburbs - dead spots everywhere. Postcode 4128 4127 4129. Its across ALL providers. QLD Health will not be amused when I tell them. A WEEK its been going on the QR check is failing "No Internet".

  • Michael15550543
    Michael (@Michael15550543) reported

    @Optus @voda_utd Mobile data in Chandos St 2065 is virtually non existent, it’s down to 1mbps , the best I have got is 5mbps, it’s the same in side the house and outside walking up and down the street. It’s been like this for over 1 week. Coverage near Woolworths is over 100mbps.

  • martyps
    Marty 🦘 (@martyps) reported

    @__rymac Yeah Optus is **** with that I guess! I'll use Mobile Monster for sure.