Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Turramurra, New South Wales

The most recent Optus outage reports came from the following cities: Sydney, and Clareville.

City	Problem Type	Report Time
Sydney	Internet	3 days ago
Sydney	Internet	4 days ago
Sydney	Phone	6 days ago
Sydney	Internet	7 days ago
Sydney	Wi-fi	8 days ago
Sydney	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

• 
  Vijay Arumugam (@vijayarumugam) reported 29 seconds ago from Sydney, New South Wales

  @BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA

• 
  Angela 🔰🔰🔰 (@vanwaitsy) reported 6 minutes ago from Sydney, New South Wales

  @YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭

• 
  Cameron Whyte (@camozspurs) reported 8 minutes ago from Sydney, New South Wales

  @Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

• 
  Sarah Hurcombe (@SarahHurc) reported 13 minutes ago from Sydney, New South Wales

  Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation

• 
  Eugene of Astuto 🤔 (@eastuto) reported 16 minutes ago from Sydney, New South Wales

  So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.

• 
  Paul Farrell (@paulof77) reported 22 minutes ago from Sydney, New South Wales

  @Optus heard worst customer service story today. Colleague received a birthday gift of an Apple Watch but received the large face instead of smaller face and cannot exchange even when unopened and in the plastic @Apple cannot help but were equally shocked at how crap this is

• 
  Scott Maxworthy (@maxymedia) reported 23 minutes ago from Sydney, New South Wales

  Come on @Optus our broadband has been down now for over three hours!!! 🤯

• 
  Amr Fouad (@_afouad) reported 24 minutes ago from Sydney, New South Wales

  @Optus It has been like that for more than month ! Not sure what make it impossible to track the issue , the support is asking me to use a different device, that's brilliant it took them a month to send a generic response !!! #badcustomerservice #upyourgame @OptusSport

• 
  Lauren Capelin ⚡️ (@laurenjcapelin) reported 28 minutes ago from Sydney, New South Wales

  @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

• 
  Reg Boyle (@EICostheta) reported 37 minutes ago from Sydney, New South Wales

  @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

• 
  🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported 37 minutes ago from Sydney, New South Wales

  Nope. Call dropped out at Eveleigh. One of them is trying again. I hope this one is with Optus bc their service is crap beteeen here and Homebush.

• 
  ماسيراظيف (@Maserazif) reported 39 minutes ago from Sydney, New South Wales

  $41 for 105gb of data is insane. Only Optus can do it. Malaysian Telco companies could never

• 
  Sarah Hurcombe (@SarahHurc) reported 42 minutes ago from Sydney, New South Wales

  Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

• 
  Eugene of Astuto 🤔 (@eastuto) reported 45 minutes ago from Sydney, New South Wales

  They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.

• 
  Just Davo (@hitinman) reported 49 minutes ago from Sydney, New South Wales

  Using Aussie Broadband now but it is #NBN that is the problem. Never had any dramas with Optus HFC cable

• 
  Jess (@Jess_ms) reported 50 minutes ago from Sydney, New South Wales

  @Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.

• 
  Mike Pearsall (@MikePearsall93) reported 55 minutes ago from Sydney, New South Wales

  @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

• 
  Scott Maxworthy (@maxymedia) reported 57 minutes ago from Sydney, New South Wales

  @Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.

• 
  Danèk (@officialdanek) reported 58 minutes ago from Sydney, New South Wales

  So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus

• 
  Anton Posa (@antonposa) reported 60 minutes ago from Sydney, New South Wales

  @AttilaBalassa It's quite a responsibility to get it right. Optus has the EPL over here but they do a pretty decent job. Still sucks when you're paying for Foxtel though and can't get some of the best sport.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💧 The Noisy Toaster Villain (@indica2007) reported 7 minutes ago

  this is why need a funded ABC in the last 4 days the net for thousand and thousand of ple has been down for me that just ment i cant shout on twitter for others it ment more yet this wasnt reported on optus goes down 30 min in sydney its lead story and inquirys are had #auspol

• 
  Amanda (@fifthgen70) reported 8 minutes ago

  @Optus Next time I will send a DM but I have to say that we never had any issues with broadband wireless previously so it just seems like the NBN has failed us in this instance

• 
  anarchycaldo (@caldozar) reported 8 minutes ago

  @Optus your live chat help system is actually horrible. Half an hour with one guy who has asked me what the problem is 3 times and has now said I need to call a number. Your only redeeming feature is the premier league

• 
  Kelly 🕷📚 (@garfydaya) reported 11 minutes ago

  @Optus send help. My phone keeps telling me there's no SIM card inserted and becomes a useless hunk of junk that I have to restart to get any signal again. Phone problem or SIM problem?

• 
  bhawkdown (@gEOVZorKENAxZTR) reported 11 minutes ago

  @Optus Bullshit company sell garbage device from evil brand

• 
  ^ (@Angryhln) reported 12 minutes ago

  @Optus can you check your dm please, I'm having problem with the website and the app

• 
  John B (@johnb78) reported 14 minutes ago

  @Bergha2 That isn't really true - the original plan also involved the acquisition of the Telstra and Optus networks, and the use of their physical infrastructure, in ways that would have run into very similar problems to the actually-existing rollout.

• 
  Xyrille Jonas (@JonasXyrille) reported 17 minutes ago

  Hey @Optus what’s the deal with the outage in 2198? Barely able to load a page since Saturday night

• 
  Optus (@Optus) reported 18 minutes ago

  @garfydaya Hey Kelly, that is certainly strange! It could be a SIM or phone problem. The first step would be getting a free SIM replacement from a local Optus store. If you're still having issues, then it may be the phone at fault. PM us if you're still needing a hand. George

• 
  Chris McGimpsey-Jones (@linuxpirategeek) reported 19 minutes ago

  @Optus No, I won't be replying by DM because I am sick and tired of Optus trying to move conversation about this problem into the background and out of the public sphere. You (or anyone else) are more than welcome to respond right here, in the public domain for all to see. Thanks.