Optus Outage Report in Upper Mudgeeraba, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Upper Mudgeeraba, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Mudgeeraba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (12%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Upper Mudgeeraba, State of Queensland
Latest outage, problems and issue reports in Upper Mudgeeraba and nearby locations:
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Catt
(@AidanC1867) reported
Damn the girl from Optus that told me my personal data had been hacked never texted me back
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M 🦋🦋🦋🦋🦋
(@ThatAussieMel) reported
@alex_1899_ @Optus I haven’t gotten a further email… yet. Waiting to be told my passport info was proper leaked and then I’ll be off to get a new one. Thank **** Optus are covering the cost of replacement passports. But still. Should never have happened.
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btcn asia
(@btcnasia) reported
@DeniseBeale Yep. We're all on our own. Current customer. One generic email received. Several unsuccessful attempts to speak to a human, or even god forbid, a chatbot. #optusfail #OptusHack Future ex Optus customer when my contract expires. RT @intrepid144
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Harb
(@Harvarine) reported
@ItsTheHermit tbf it's not every month but it happens often enough that it's pretty annoying. Telstra service is okay where I live but I also live right next to an optus tower so it's usually fast
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Naomi outsourcer of parenting Watson
(@taitoko_naomi) reported
@karenandrewsmp Well maybe if Optus actually had any appropriate security of its customer data… Wait wasn’t it your government that allowed Optus to weaken its data security? Hmmm.
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Bye Bi & GLTQIA Smoko
(@annieljensen) reported
@karenandrewsmp Reminding us to never let a Lib/Nats government into power ever again. You know, the ones who allowed Optus to get away with a lax privacy policy. The ones who love getting rid of red tape. The ones who let corporates do whatever they want & then bail em out.
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Justin Jones
(@justinjonesblog) reported
from
Melbourne, State of Victoria
It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus
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Peter Rand
(@PeterRand13) reported
@JoshButler @arielbogle So what’s the story when the phone service is bought through a retailer, say Virgin Mobile but the underlying provider is Optus? Who is sitting on the data? And what about tourists buying a prepaid at an airport? Optus’ parent Singel totally MIA. #OptusHack
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Claire
(@KyloRenButIDo) reported
F**k me! Just received notification from Optus that I am part of the ‘hacked’ list and I need to get a replacement drivers license. Haven’t even been a customer of theirs for nearly 2 years Better safe than sorry but the inconvenience 🤬🤬🤬
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Simon Bloke Collins
(@SimonCollins74) reported
@kathryn_shine @Optus Pathetic- #OptusHack just handballing their ****-up to some govt website. Bye-bye! Enjoy going broke you hacks.