Optus Outage Report in Upper Mudgeeraba, Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Mudgeeraba, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Mudgeeraba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (38%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Upper Mudgeeraba, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Internet | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Phone | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Phone | |
| Gold Coast |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Upper Mudgeeraba, State of Queensland
Latest outage, problems and issue reports in Upper Mudgeeraba and nearby locations:
-
Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
-
Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
-
Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
-
Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
-
Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
-
Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
-
Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
-
Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
-
West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
-
@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
-
yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
-
Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
-
Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
-
Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
-
Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Shaun
(@vibelane) reported
@Telstra Tell you what, I'll save myself the time. I'll be using your messaging app to cancel all of my current plans. If it's this hard to speak to someone I'll happily move over to @Optus
-
James Fitzgerald
(@crom_abu) reported
@Optus No assistance required: Just the internet that we pay handsomely for, and that you seem incapable of providing. Seriously unreliable service here in the Coogee NSW area. Get it together please.
-
Luke Skystyler
(@LukeSkystyler) reported
@btckr NBN paid a fortune for Optus' and Telstra's HFC networks when the advice from their own engineers was these networks are worthless. Then they paid a shitload more for Telstra's copper network. Turnbull stuffed the NBN full of ex-telstra executives who had a ton of telstra stock.
-
Victor #StaySafe 🇦🇺
(@BigV2011WCE) reported
@staggash @superfooty @SamLandsberger Gill failed this year by playing in locked down Melbourne. You can get 35-40K at Optus
-
Keegan Nye
(@keegannye) reported
@Optus Seems like a here's another network outage today
-
Simon Mordamm
(@MordammSimon) reported
Mysterious but streaming services imposed secret charges on us without our permission which are costing me about $100 a month. Adobe developed software called Akamai to help with file sharing. I can’t block nor can Optus or Telstra. This is outrageous shifting of costs onto us
-
Mr B
(@bazzaf65) reported
@dawn_freebeen7 @pokey22172840 @AusAntiLeft Telstra are bad as is my provider Optus . Any business that uses offshore operations are hopeless 😩
-
Khole 🎀
(@wayedubs) reported
@Optus How long is your online activation system going to be down? Is there another way to activate a SIM???
-
Michele Cochrane 🍞 and 🌹 #ProtectJulianAssange
(@fairyofbloom) reported
@IanHartley_ @YouTube This reminds me of an Optus or Telstra add. I'm flabbergasted that you posted this anodyne ****.
-
Ryan 🦏🌱⚽️
(@kavas08) reported
@Optus hi, is it possible to dm about a call issue?