Optus

Optus Outage Report in Upper Mudgeeraba, Gold Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Mudgeeraba, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Mudgeeraba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Mudgeeraba, Gold Coast, State of Queensland 02/11/2025 07:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Mudgeeraba, State of Queensland

Latest outage, problems and issue reports in Upper Mudgeeraba and nearby locations:

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • dwightwalker Dwight Walker (@dwightwalker) reported from Tamborine Mountain, State of Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • glenwilliams007 glen williams (@glenwilliams007) reported

    @Optus Our internet is down

  • xdDarkX 911 (@xdDarkX) reported

    @glenwilliams007 @Optus It’s down for everyone atleast most around au nit just optus i have no ******* clue how or why aint no one telling us anything wifi has been down for over 48 hours mobile data works today but isn’t great and yesterday only 3g and not working at all Heard there was problems at tas

  • xdDarkX 911 (@xdDarkX) reported

    @janiceShelley2 @Optus It’s happening for everyone and no one is talking about it, the wifi for us in melb has been down for over 72 hours straight and mobile data is barely giving me 50 and 2 on 5g

  • jjoobbaa jo bart (@jjoobbaa) reported

    @Optus Outage Keilor east for nbn telephones. When will we behave online ?

  • xdDarkX 911 (@xdDarkX) reported

    @BadCustSvc101 @Optus 4g and 5g semi works but it’s very slow however our wifi is completely down for over 72 hours

  • Paulocaust_ криптик (@Paulocaust_) reported

    @Optus Yeah you know its a bit hard to send a message when your network doesnt give you access to the internet half the time.

  • puccini_valerie Valerie Puccini (@puccini_valerie) reported

    @Optus trying to make phone calls says cannot make calls from this service.

  • benschued Ben (@benschued) reported

    @optus Journey to Albury on the Hume, your network is rubbish. 3G the majority of the way. Unusable! Completely! God help you when you switch your 3G network off, you’ll have no coverage at all!

  • grolls Grollo (@grolls) reported

    @Optus @PPatrick007 Sarah, It's obvious his public cry for support is because he's gone through and done this already. How about you Sarah DM him and get his details. I've already advised him to dump you and switch to 5G mobile broadband.

  • agust_yoonji Del⁷ is going ✈️ 🇦🇺🇰🇷 (@agust_yoonji) reported

    Aaaaaaahahaaaa I extended my @Optus flex by 14 days last night, and they sent me two texts to confirm that I did that. Today my phone doesn't work, and I can only fix this by using the app .... which I can't access.