Optus

Optus Outage Report in Upper Mudgeeraba, Gold Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Mudgeeraba, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Mudgeeraba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Mudgeeraba, Gold Coast, State of Queensland 02/13/2026 02:50

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upper Mudgeeraba, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Gold Coast and Tamborine Mountain.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaTamborine Mountain Phone
AustraliaGold Coast Phone
AustraliaTamborine Mountain Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Upper Mudgeeraba, State of Queensland

Latest outage, problems and issue reports in Upper Mudgeeraba and nearby locations:

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • dwightwalker Dwight Walker (@dwightwalker) reported from Tamborine Mountain, State of Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • missiapa missiapa (@missiapa) reported from Gold Coast, State of Queensland

    @Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jegannaut Bleach Connoisseur (@jegannaut) reported

    @mmccarthybrett @Optus OMG...@Optus is the worst! They'll happily sign you up with their crappy services. God forbid you have a problem. They'll have you run around like a headless chicken! Can't I just cancel my 5g home internet in peace??

  • zep31337 zep31337 (@zep31337) reported

    Since the @Optus hack my work emails have been haywired. Lets just say @Telstra I would like an infringement placed on Optus for what's happened as well, they had more then enough time to fix the problem and offer the peoples money back or compo. Out of time.

  • MarkTimmony Mark Timmony (@MarkTimmony) reported

    @Optus working from home on Sydney’s Northern Beaches and have lost internet and phone yet your outage site says there’s no issue in my area.

  • tamrapalmerTP Tamra Palmer (@tamrapalmerTP) reported

    @Optus working from home in Inner West Sydney and internet and phone down - no indication of how long this might be on yr web page. Any update?? Thanks

  • CraigUnderhill Craig Underhill (@CraigUnderhill) reported

    hello @Optus our cancer centre phones not working for 24 hours. Apparently ball in your court. What's going on?? @awrcc

  • OlBuds Lower Middle Bogan (@OlBuds) reported

    @jenpryor1 No problem, check the model of the router first but if it's Sagemcom then it's standard Optus issue and they really are rubbish. You'll pick up a reasonable Netgear router for under $150, faster, far fewer drop outs and better WiFi range.

  • Matt_Tulk Matt_Tulk (@Matt_Tulk) reported

    @LusciousLani @Optus Yeah you should be able to get out easy and like I do not like Telstra but I never call Boost I have a pre paid yearly plan and I just use it and get on with life.

  • LusciousLani Ms Banani (@LusciousLani) reported

    @Matt_Tulk @Optus I have Superloop as well, no issues yet. If I can get out of this contract I’ll check boots out, but I am morally opposed to Telstra for pretty obvious reasons lol

  • mmccarthybrett M McCarthy-Brett (@mmccarthybrett) reported

    @Optus is THE WORST. Locks me out of the app. Impossible to speak to a human. Getting sent in an endless automated loop that goes nowhere all the while having to hear a cheery voice say 'We've made it easy to contact us' is the SEVENTH CIRCLE OF HELL.

  • LusciousLani Ms Banani (@LusciousLani) reported

    Was dropped, never by me. She acknowledged that I've been upfront with my needs & what I expected from @Optus at every point in this conversation, and that all I want is a properly set up phone that meets my needs & works reliably, which I paid for & did not get at any point.