Optus

Optus Outage Report in Upper Mudgeeraba, Gold Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Upper Mudgeeraba, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Upper Mudgeeraba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Upper Mudgeeraba, Gold Coast, State of Queensland 05/11/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Upper Mudgeeraba, Gold Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaTamborine Mountain Total Blackout
AustraliaGold Coast Internet
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Upper Mudgeeraba, State of Queensland

Latest outage, problems and issue reports in Upper Mudgeeraba and nearby locations:

  • dwightwalker Dwight Walker (@dwightwalker) reported from Tamborine Mountain, State of Queensland

    Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland

    “I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • magpies59 @magpies59 (@magpies59) reported from Gold Coast, State of Queensland

    Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • karenandrewsmp Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland

    Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

  • MattWebberWrite Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland

    @Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

  • madamcyn cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland

    Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

  • realfitzy1971 Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland

    @Optus Don’t do it, it’s rubbish and the service is appalling.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tcn33bot tcn33bot (@tcn33bot) reported

    **** you Optus, you useless pack of douchebags, and **** Connex.

  • ghana3032 Nick G (@ghana3032) reported

    Back on the Optus network and just remembered/experienced the weird service black hole between Kensington and North Melbourne station.

  • AndrewBarber70 Andrew Barber (@AndrewBarber70) reported

    @Optus Is there an outage in Hampton 3188? My Internet has been off for about an hour.

  • suzcon Suzanne Considine (@suzcon) reported

    @maesy5 For all the indescribably horrid supporters who’ve been in my face at Subi & not so much, Optus, the most memorable were a couple of older woman who went out of their way to stop me Rd.22 2018 & offer Congratulations. I was honestly scared of what they’d say/do … & it was ok!

  • joelamoroney Joel A Moroney (@joelamoroney) reported

    @Optus we’ve had no access to internet on a pretty much daily basis for a month now. When are you going to fix the problem? It’s not right that we are paying full price for a product that works less than 50% of the time

  • Craigpslatergm1 Craigpslater@gmail.com (@Craigpslatergm1) reported

    @OptusStadium Sun 🌞 is gose down in Optus Stadium 🏟

  • artdragon86 RJ Fleming 🐺🐉 (@artdragon86) reported

    Felt a bit sorry for the Pokemon GO players at the local library today who couldn't play for a large portion of Community Day because Optus was (apparently) having another outage. I got screwed over by RNG but at least I had no real technical issues lol

  • WynonnaOz Caitlin ☆ 🏳️‍🌈 🇭🇲 (@WynonnaOz) reported

    Is optus not working for anyone else? It isn't sending my texts

  • DisruptBae Robbie (@DisruptBae) reported

    @joelamoroney @Optus I've literally had the same issue for about 2 weeks, Asked for them to bring out a technician. Had a date planned to come out and no technician ever showed up and I called to see why and they told me he decided not too.... This is a joke, I think I should go to tbg/bigpond.

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus @Spookyooda At least you have Internet I am still waking for Optus to fix mine can’t even use my mobile data for long keeps dropping out ,