Optus Outage Report in Wallerawang, Lithgow, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Wallerawang, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wallerawang and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bhugol
(@Bhugol7) reported
@NBN_Australia No internet in Glenwood, NSW since yesterday. @optus indicated unplanned outages in the area. Can you provide an estimated time of fix?
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Greg Watts
(@gregwatts59) reported
Not loving the service from @Optus. Trying to stop being charged for a service I cancelled months ago. Been chatting with support for over 4 hours!
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Craig Franklin
(@CraigFr73405500) reported
@Optus I was wondering if someone could provide an email address to contact customer service. I cant use the message app as i am not a current customer and I find your contact us details on your web page a little difficult to navigate. Thanking you
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Mac March
(@the_maco26) reported
@Optus internet in 3140 down. Modem working fine but it says no internet from ISP, what is going on?
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sandra
(@sandra43315128) reported
@Optus curious how I’m meant to pay my bill when you keep changing the app so I can’t access it. Can’t call cos there’s no one there. Can’t pay on phone because u need account number. Can get account number cos it’s on the defunct app this is appalling customer service
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dotheday
(@Dotheday) reported
@Optus no internet at our house. Have checked outages & found ‘reduced services’. How to find out when service restored?
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Lily Sunday
(@LilySunday) reported
I can not express how frustrating Optus customer service is to deal with. Sales area goes smoothly - trying to get the contracted service (internet) delivered is a nightmare. Days on calls and Chat, hung up on. 1300 AND Chat told me there is NO complaints mechanism. @Optus
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Joanne Chappelow
(@jochappy) reported
@Optus I’m in 2226 and my internet is currently down, been terrible and unstable for a few days now.
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David L Morris
(@davidlmorris) reported
Local Optus tower is still down from Yesterday. Since this looks like a wide spread problem, did an upgrade go wrong?
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benny
(@bennyinhere) reported
@Optus You guys suspended my service at 6pm, with no explanation why. My bills are up to date. Then you tell me I need to contact you to reactivate, but I’ve now been waiting over an hour to hear from you. Why suspend my service if your not equipped to fix it or even tell me why?