Optus

Optus Outage Report in Whitebridge, Lake Macquarie Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Whitebridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whitebridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Whitebridge, Lake Macquarie Shire, State of New South Wales 12/09/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Whitebridge, Lake Macquarie Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Central Coast.

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City Problem Type Report Time
AustraliaCentral Coast E-mail
AustraliaCentral Coast Internet
AustraliaNewcastle E-mail
AustraliaNewcastle Total Blackout
AustraliaNewcastle Phone
AustraliaCentral Coast Internet

Community Discussion

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Optus Issues Reports Near Whitebridge, State of New South Wales

Latest outage, problems and issue reports in Whitebridge and nearby locations:

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • IreneMartinez56 Irene Martínez (@IreneMartinez56) reported

    @Optus I can't receive or make any calls. I have turned my phone off and on, and it stills won't work. Is anyone else having this problem?

  • cmcau Chris McClellan (@cmcau) reported

    @yeahthevic LOTS of fun when I'm on the phone to Fed Gov dept - the call drops,then can't redial,no internet,reboot phone and computer ... still nothing works. Phone FINALLY dials out and I call @Optus to report/check on outage.They deny it, but then confirm outage fixed at 11:08 (right now)

  • rozaduck Henri Seymour (@rozaduck) reported

    @Optus I'm still unable to make or receive phone calls in Wollongong. I'd like to phone support, but...

  • kintiq Kintiq (@kintiq) reported

    @Optus Please explain WHY IT HAPPENED and WHO WAS behind this massive OUTAGE? I have received a funny message prior to the outage with messages like Options: (1) Are you sick, (2) Are you OK , (3) Delete and report

  • Johnl1966 John Lennon (@Johnl1966) reported

    @Optus Hasn’t stopped your prize offer texts coming through. Any chance a power outage update can be sent

  • ADarkObelisk Blinkenlights (@ADarkObelisk) reported

    @Tr1shM @Optus I might be wrong but maybe emergency calls go through any available network.

  • Poitda Pete B (@Poitda) reported

    @Optus ETA for service restoration please?

  • Green_Hammock93 Jeff (@Green_Hammock93) reported

    @PeitaTweets I'm on a long expiry pre paid plan with Catch Connect. It's on the Optus network, cost $120 and gives 120gb for 365 days. Paying off my near $100 pm post paid Optus phone plan and going to this deal was the best decision ever.

  • ____Zombie____ Mr. T (@____Zombie____) reported

    @Optus I am using Amaysim that uses Optus network and I am having 3G instead of 4G and I can hardly open anything here in Toowoomba qld

  • uPolluxx Pollux (@uPolluxx) reported

    @GibboMcCool @Optus did that still not working