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Optus Outage Report in Whitebridge, Lake Macquarie Shire, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Whitebridge, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whitebridge, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Whitebridge, New South Wales

Latest outage, problems and issue reports in Whitebridge and nearby locations:

  • ajhill_alan
    Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • tmacca_1996
    Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • nickintheworld
    Nick Williams (@nickintheworld) reported from Newcastle, New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ReetuMutti
    Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ShaneNatalie
    Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • SophiePearse
    Sophie Pearse (@SophiePearse) reported from Newcastle, New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • siobhan_curran
    Siobhan Curran (@siobhan_curran) reported from Newcastle, New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • MansfieldOwen
    Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CintMcDermott
    Leopard Lover (@CintMcDermott) reported

    @Optus handset has been sent away 3 times and “has no problems”. Oh I’m sorry how do you know that? You said you sent it over east for repair and it is on my letter box 2 days later? Why is my auntie paying for a product which is NOT FIT FOR PURPOSE!

  • Vass2016
    Vass (@Vass2016) reported

    @Optus Getting told by your staff that our internet is active when it has been down for 2 hours tells me you people have no idea what is going on. When it drops out 7 times every day and again being told no record of it failing. Do we get a rebate for this?? Ofcourse not.

  • mrnathan_g
    Nath (@mrnathan_g) reported

    @leebmitchell @talkSPORT Testing? It’s been with Optus for +6 years. I just find streaming live sport really bad.

  • Gieusahaggis1
    Gieusahaggis (@Gieusahaggis1) reported

    @ixrwork @Optus Telstra's chat line is the same. Each person says 'I'll pass you on to xxx, who has your details, so you don't have to repeat yourself. xxx comes on line and asks all the same questions. 🙄 Whoever runs that outfit has no idea about service. I should come out of retirement.

  • changenew2015
    Hacked (@changenew2015) reported

    How would scammers get my phone number I have saved on my sim card as Aaa me and my phone number and actually ring me so it is displayed? It was Amazon recording. I have asked optus to explain. Anyone else have this problem?

  • shrimptank
    🦐Sarah Monahan (@shrimptank) reported

    So @Optus has this prepaid plan for an eSim, which seems like the perfect solution for travelers. Except it won't let you recharge it, or use a foreign credit card. So, actually not helpful at all. Could be a great product, but it's a hard fail.

  • CHlRPl
    Mr. Chudd (@CHlRPl) reported

    what the hell optus cell service sucks here

  • srochfort
    Scott Rochfort (@srochfort) reported

    Thanks @optus for suggesting I fix lack of any NBN (for last 4 days) by going to one of your stores and buying a mobile internet dongle 👍

  • No1WillNot
    Katie (@No1WillNot) reported

    I needed a new phone, so started the process with #optus, and was told just that. Said I didn’t want to use direct debit for personal & financial reasons. Salesperson and customer service said they couldn’t do anything…

  • voodoorock
    mark (@voodoorock) reported

    @Optus when will the outage in 2769 be resolved