Optus Outage Report in Whitebridge, Lake Macquarie Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Whitebridge, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whitebridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Whitebridge, Lake Macquarie Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
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Optus Issues Reports Near Whitebridge, State of New South Wales
Latest outage, problems and issue reports in Whitebridge and nearby locations:
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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jem
(@lumbers1978) reported
from
Central Coast, State of New South Wales
hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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JJ 🇦🇺 Cranky 🦀
(@crankycrab1171) reported
@Optus have really gone to the dogs! Paying for a sevice they cant provide and now they want to increase their monthly charges!! Fix your coverage, FFS!!
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@myronmy9 @Tiger2047 @Optus Look if you don't burn through a lot of data, even the 12 month prepaid plans from Optus/Telstra, or their resellers like Boost/Coles/etc aren't bad - and hey, you've prepaid and locked in that deal for 12 months :-)
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@Firedingo @Muted79 It's not a contract though; you signed up for a month to month plan so you could move plans up and down as you wanted, you can also leave at any time without penalty - but flip side is Optus can also change the plan (change $$, inclusions etc) as long as you get 30 days notice
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Myron My
(@myronmy9) reported
So it is perfectly legal for #Optus to change their prices provided they give 30 days notice & allow me to cancel the plan if I choose. Still doesn't make any of this a good look for customer relations. Seems like Optus only really cares about making MORE money of its customers.
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Hayden 3321
(@3321Hayden) reported
@Optus My internet has been disconnecting on and off for the last 2 weeks all of a sudden. It always saids there is reduced network status. It was down all of the morning today and is down again tonight any reason?
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Jessica
(@jessica_wilson) reported
Does anyone have an alternative phone service that doesn't support **** face @Optus with comparable prices? #optus #fuckoptus #auspol also **** gladys.
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Ray Standen
(@kensaiD2591) reported
@MitchOates @Optus @VodafoneAU Yup, I'm with Felix which uses Voda towers and I'm not receiving any incoming SMS or calls... Which is a problem since I use my phone for work
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Carly Melissa
(@xCarlyMelissa_x) reported
@102megan Changed to Mate because both Optus and Telstra kept upping the monthly charge and service was getting worse.
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ayden dawkins
(@AydenDawkins) reported
.@Optus can't even make 4G reliable here but is going to increase phone bills because of investments “in better and new services”. Bit dodgy, show us improved service first. lol.