Optus

Optus Outage Report in Whitebridge, Lake Macquarie Shire, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Whitebridge, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whitebridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Whitebridge, Lake Macquarie Shire, State of New South Wales 12/13/2025 06:10

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Whitebridge, Lake Macquarie Shire, State of New South Wales

The most recent Optus outage reports came from the following cities: Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaCentral Coast E-mail
AustraliaCentral Coast Internet
AustraliaNewcastle E-mail
AustraliaNewcastle Total Blackout
AustraliaNewcastle Phone
AustraliaCentral Coast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Whitebridge, State of New South Wales

Latest outage, problems and issue reports in Whitebridge and nearby locations:

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • JoshO567 Josh Howe (@JoshO567) reported from Central Coast, State of New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

  • BelindaNoonan1 Belinda Noonan (@BelindaNoonan1) reported from Central Coast, State of New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • halans Jean-Jacques Halans (@halans) reported from Central Coast, State of New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • fergmich Michelle Ferguson (@fergmich) reported from Central Coast, State of New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • BZElkie Barbara Elkins (@BZElkie) reported from Central Coast, State of New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GordyPls Ashwagandha Forever (@GordyPls) reported

    @ServiceNSW Sure, but the anecdotes coming through, including media reports I'm now seeing in the SMH, are that you're requiring @Optus to provide a letter saying that the individual customer's details were compromised, and @Optus are still pretending they're the victim here.

  • kaebee01 Kathryn Bordonaro (@kaebee01) reported

    @Raf_Epstein Start with getting an alert placed on your credit file - that way if anyone tries to borrow money using your id - you will be notified. Contact equifax - and IMHO Optus should be paying for the credit alert service for you

  • Crypto_Karin Crypto Karin (@Crypto_Karin) reported

    @LucasBairdAus @FinancialReview If you search the terms "oaic" and "optus" you'll see that optus has had many issues with privacy& security & has been on their radar for a while...

  • Squiddery1 Squiddery 🌺🌺🌺 (@Squiddery1) reported

    Hey @Telstra No adsl since 4.22 am last Wednesday 21st. Mobile reception here is pretty **** so to hotspot I had to buy an Optus phone (tower nearby). I work at home, this is costing me money...NOONE seems to have any clue or will say out loud when this will be fixed. Not happy!

  • Live_Animation_ Live.Animation (@Live_Animation_) reported

    @Raf_Epstein This is the thing - you can't mitigate this damage. I can't get a new date of birth or licence number and I shouldn't have to go through the hell of changing the name I was given at birth becuase Optus is incompetent. They should simply be liable for any identity theft losses.

  • Tomarakh Tomaraki🌸🐭 🇦🇺🇬🇷 (@Tomarakh) reported

    “At the moment, privacy protections prevent banks from being immediately notified when a cyber breach occurs that impacts their customers.The ABC reported Optus will also be directed to hand over customer data to the banks so they can monitor the accounts of customers.”

  • BlackDouglas Take5! Promoting organisational wellbeing. (@BlackDouglas) reported

    I just tried to update my optus details on the app. I was told I have no active services (despite them being active) and that help was unavailable!! WE NEED A CLEAR PATHWAY WITH ACTIVE LINKS OPTUS!!

  • jksnHP12 jaacckson (@jksnHP12) reported

    Gladys works for Optus, yeah? Can't she fix this mess?

  • edward_c Ed Coffey (@edward_c) reported

    Just spent over 40 minutes on hold calling the @StGeorgeBank fraud team with an issue related to the @Optus hack. Didn't get to speak to anyone, at minute 44 they ended the call. Thrilled that these companies care so deeply about my security.

  • KaraLambo Kara (@KaraLambo) reported

    A lot of their employees will have also have Optus accounts because they would probe get some discount. So they will be furious with the company and trying to help the damage control. I hope their contact centre workers are given some support.