Optus Outage Report in Whitebridge, Lake Macquarie Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Whitebridge, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whitebridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Whitebridge, Lake Macquarie Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Central Coast |
Phone | |
| Central Coast |
Phone | |
| Central Coast |
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| Central Coast |
Internet | |
| Newcastle |
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| Newcastle |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Whitebridge, State of New South Wales
Latest outage, problems and issue reports in Whitebridge and nearby locations:
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Jean-Jacques Halans
(@halans) reported
from
Central Coast, State of New South Wales
Optus having a problem with 4G data on iPhone 12.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Belinda Noonan
(@BelindaNoonan1) reported
from
Central Coast, State of New South Wales
@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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peter dorrian
(@dorrian_peter) reported
from
Central Coast, State of New South Wales
Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Josh Howe
(@JoshO567) reported
from
Central Coast, State of New South Wales
@simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Baker
(@sleep_baker) reported
@Optus Gabby, I'm not sure how a DM is going to help me. For the past 8.5 week I have been speaking with Jaimi from Optus Chatswood Westfield. She seems to be the only one that calls me back whenever she has an update. On top of that I go to Optus about 4 times a week for 1-2 hours.
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Jac
(@JacMay19) reported
All day @Optus has been asking me to provide my account number before they will talk to me online. I can't access that information which is why I contacted them to tell them the app isn't working. They insist they can't help until I give them that info I can't access 1/2
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Cate Faehrmann 🌏🐨
(@greencate) reported
Not only is this a huge invasion of privacy, it's far less accurate than a mandatory card. It's also another piece of public data at threat of a potential breach. Don't worry, I'm sure the pub down the road has better digital security than Optus.
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Daniel Reeders 🏳️⚧️
(@engagedpractx) reported
Switched to @iiNet mobile to get away from @Optus. Absolutely zero hassle from iiNet's end; had to spend about 40 minutes on a chat with an Optus rep to cancel, though.
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Jac
(@JacMay19) reported
@Optus Gone round in circles. Call us they say. Hung up on 5 times & so asked them to call me. They can't call me they say. It's only a phone company. Sending me insane going round in circles with this bull💩 excuse for a service. I need the information they are hiding to get their help
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Cee Jay
(@CeeJay_au) reported
The quality of response and care that Optus showed after the data breach should push every customer away from them. The mess that they caused and affected lot of institutions in the country (banks, dfat, transport deps, police...) should lead to cancelling their license. #Optus
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Snappz
(@Snappz83) reported
Go jump in a lake @Optus After 10 years I will never spend another cent with your company. Just ported out to @ALDIMobileAU because of the absolutely pathetic way you’ve handled the whole data leak mess.
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BROOKLYN
(@Brooklyn_DJ_) reported
Don’t know why Iv stuck with @Optus for over 10yrs, they are the worst!
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Transport and Main Roads Queensland
(@TMRQld) reported
Hold the line… Waiting to hear from us about your new Customer Reference Number (CRN) following the Optus data breach? We haven’t forgotten about you!
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Jac
(@JacMay19) reported
@Optus I sent a DM. No response. I am not sure you understand what customer service actually is. It is NOT sending people round in loops with no actual answers. This is why I am currently online shopping for a better deal. @Optus