Optus

Optus Outage Report in Woolgoolga, Coffs Harbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Woolgoolga, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woolgoolga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Woolgoolga, Coffs Harbour, State of New South Wales 02/02/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Woolgoolga, State of New South Wales

Latest outage, problems and issue reports in Woolgoolga and nearby locations:

  • MakeACommentNow MakeACommentNow (@MakeACommentNow) reported from Emerald Beach, State of New South Wales

    @MyArgue That's precious, Optus Is not User Friendly when it comes to try to bring up issues with Internet.. Australia has Expensive Internet, compared to rest of the World.. Rural area suffers the Most

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SallesiShawn Shawn Sallesi (@SallesiShawn) reported

    @Optus I have been waiting almost 3 hours for support. Help me please!

  • the_boston_rose Andy McLucas (@the_boston_rose) reported

    @Optus - 5th time I have phoned to try and get an issue resolved as my service was cancelled without any notice. Have actually been hung up on because people obviously can't answer my questions. This is not acceptable. Is that your plan for good customer service?

  • nicole_s_12 nicole seaman (@nicole_s_12) reported

    @Optus What do you mean? I am clearly asking for help! Why are you just asking me to DM you? How are you this incompetent?!?!

  • zootv93 Scott (@zootv93) reported

    @nicole_s_12 @Optus Having unsuccessfully attempted to resolve this, log a complaint with the TIO to increase chances of timely resolution. @Optus CS & Tech Support is notoriously bad & dealing with them repetitive. A complaint via the TIO should be treated more seriously and given ‘ownership’.

  • kevinjpotter Kevin Potter (@kevinjpotter) reported

    @Optus I think you are missing the point. You are leaving a person on a higher cost plan that is not in their best interests. How is that customer centric.

  • DarkMatterzine DMZ (@DarkMatterzine) reported

    @alexmakin @Telstra So Optus said they’d fix it. They kept doubling the amount they said I owed until I took it to the TIO. That was my first experience with the TIO, in 2000.

  • souledmysoul Craig McIntyre (@souledmysoul) reported

    @zootv93 @Optus I even cancelled my wife’s account as promised me internet on Friday and as an existing customer her the 22nd. Allegedly sent a tech to the wrong address, even though I’ve never had NBN with them. Go figure. Good luck with your issues!!

  • aramiths2 Aramith. (@aramiths2) reported

    @Optus No, I haven’t. You know the usual faults in calling on an iPhone when it says things like “call failed.” I know this would be a daily complaint to you guys as well as @Telstra yet we have no media release as why this phenomenon is happening (@JeffPulford) There’s other’s aswell.

  • alastairmoore Alastair Moore (@alastairmoore) reported

    Moved out today and everything’s been smooth so far...expect for the NBN set-up. @Optus, why do you have a 24/7 messaging system but j can’t phone anyone to fix these problems. What’s the point?? Love your work but please help.

  • DarkMatterzine DMZ (@DarkMatterzine) reported

    @alexmakin @Telstra Yep. Several‘ve overcharged. Like Optus in 2000 charged me $70 for a period of 2 or 3 days after they were supposed to have cut off the service. “Prove you weren’t there”. I said I sold my house, I have proof. “Not good enough”. I WAS ON THE SPIRIT OF TASMANIA THE FIRST NIGHT. HA