Optus Outage Report in Woolgoolga, Coffs Harbour, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Woolgoolga, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woolgoolga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Optus
Optus is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Woolgoolga, State of New South Wales
Latest outage, problems and issue reports in Woolgoolga and nearby locations:
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MakeACommentNow
(@MakeACommentNow) reported
from
Emerald Beach, State of New South Wales
@MyArgue That's precious, Optus Is not User Friendly when it comes to try to bring up issues with Internet.. Australia has Expensive Internet, compared to rest of the World.. Rural area suffers the Most
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken 🐨🐨🐨
(@vaughan_k) reported
If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?
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Jhobi
(@Jhxbi) reported
@Telstra Yes I've done both of these . There is literally nothing wrong except for your service. I've been with optus and dodo and they both work fine Telstra is the only provider I and literally everyone across Australia has had issues with. E.g people have 40% packet loss when gaming.
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Ken 🐨🐨🐨
(@vaughan_k) reported
Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.
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UnofficiallyMe
(@sanjaip70) reported
Really Unhappy with @Optus, My number portability from the same network is stuck and not getting resolved. My NBN connection which was supposed to be working isn't working and no resolutions on that too. #UnhappywithOptus
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Winton Rose
(@KarenGarrard12) reported
@OptusNewsRoom @kbrspace Kelly, I'm not sure what you know about Optus customer service but it is non-existent. I have a 92 year old neighbour in Sydney who has been without a phone service for two weeks and still nothing. Can you help?
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Chris Ramsay
(@cramsay1976) reported
@Optus any NBN service outages in Brisbane western suburbs? Ours has been down for quite a while and we’ve done all the usual fixes for no result.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@jack is there anything that actually works at @Twitter? As I snooze notifications from @Optus because once again the poor #CustomerService but I still get notifications
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bprandall
(@bprandall) reported
@Optus My home cable Internet is down. I’d message you through the Optus app on my iPhone but whenever I tap “Message us”, the app crashes.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@real_xye @Optus Or with each staff giving out different information for the same issues, staff not reading people messages, empty promises etc staff have proven they don't want to assist. And I thought they have improved #CustomerService I was wrong.
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uouuɐq ʇʇɐɯ
(@ttam) reported
@Optus is there a known issue with Samsung S20 not able to make/receive calls? Getting run around in circles by Optus stores with no straight answer