Optus outages and service status in Woolgoolga, New South Wales

Problems in the last 24 hours in Woolgoolga, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woolgoolga, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Woolgoolga, New South Wales

Latest outage, problems and issue reports in Woolgoolga and nearby locations:

• 
  MakeACommentNow (@MakeACommentNow) reported 58 minutes ago from Emerald Beach, New South Wales

  @MyArgue That's precious, Optus Is not User Friendly when it comes to try to bring up issues with Internet.. Australia has Expensive Internet, compared to rest of the World.. Rural area suffers the Most

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel Nam (@thesamuelnam) reported 6 minutes ago

  @FTank Ok . I'm with Optus, but it's Amysim.. you reckon that might be the problem? I'll switch it to Optus if it means I can keep using it.

• 
  Peter Colbert (@PeterJColbert) reported 8 minutes ago

  @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  ChillPilled (@MrGenXGuy) reported 14 minutes ago

  @Optus @nachovonbaron I need help. Due to a series of crazy events my foot is stuck in the toilet. What do I do?

• 
  Optus Help (@optus_help) reported 17 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku

• 
  Wayne Reardon (@WayneReardon) reported 17 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Boz (@bozwhite) reported 20 minutes ago

  @Jakie_1993 Yeah, someone a few years back thought I was crazy moving mobile from optus. Said not really, as have optus internet in residence. I said if mobile goes down and internet down at same time, no chance to communicate. So always check if mobile piggybacks optus network

• 
  WanderingFist (@WanderingFister) reported 21 minutes ago

  @killermattk 4th q at Optus last night Saints fan "COME ON TOMMMM" Me (Freo) . . . YEAH COME ON TOMMMM. Saints fan - You don't have a player called Tom. Me - Yeah I know but there's 50k of us in here and it looks like you need some extra support. Saints fan *Gets up and Leaves*

• 
  AL (@asewell6) reported 23 minutes ago

  @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?

• 
  Mike Carlton (@MikeCarlton01) reported 24 minutes ago

  And they’re all the same. It’s almost a rule that the bigger they are the worse they are. Telstra, Optus, Qantas, the big banks, Coles, Woolworths. All run by wildly overpaid ‘chief executives’ who would rather wrestle crocodiles than actually encounter a customer. **** ‘em all.

• 
  _jbw41 (@jbw411) reported 25 minutes ago

  Contender for worst advantage call of all time at Optus