Optus

Optus Outage Report in Woolgoolga, Coffs Harbour, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Woolgoolga, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Woolgoolga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Woolgoolga, Coffs Harbour, State of New South Wales 01/12/2026 01:25

January 12: Problems at Optus

Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Woolgoolga, State of New South Wales

Latest outage, problems and issue reports in Woolgoolga and nearby locations:

  • MakeACommentNow MakeACommentNow (@MakeACommentNow) reported from Emerald Beach, State of New South Wales

    @MyArgue That's precious, Optus Is not User Friendly when it comes to try to bring up issues with Internet.. Australia has Expensive Internet, compared to rest of the World.. Rural area suffers the Most

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lavendu68865456 LavGar (@Lavendu68865456) reported

    @PRGuy17 The only disaster was being an Optus customer

  • RonaldB93378022 Ron Baker No DM’s Please (@RonaldB93378022) reported

    @mariewalsh18 I’m an Optus customer and all I’ve heard is crickets. I am a relatively new customer (two months) and I went straight down there after the long weekend and demanded that they show me that my account was safe and they did and it’s unaffected apparently.

  • ripcripz 𝕽𝖎𝖕 (@ripcripz) reported

    @bentsolutionsau @jasonjordan Then is it unauthorised access to a network if it's printed across a bumper sticker (that doesn't require auth) for everyone to see, intentionally or not? I think we can all agree that Optus screwed up.

  • peterfraserbris Peter Fraser (@peterfraserbris) reported

    "Dear Peter, It is with great disappointment I’m writing to let you know that Optus has been a victim of a cyberattack. As a former Optus customer this has resulted in the disclosure of some of your personal information" OK now it's real.

  • meowmeowwooflol 🇦🇺 Alex (@meowmeowwooflol) reported

    @PMalinauskasMP I haven't got an email saying I've been affected but i am an optus customer with many devices. Am i eligible for this change so i can protect my personal information

  • goldenIaura laura ✨ (@goldenIaura) reported

    lol i tried to see if i could get out of paying my optus bill this month but it ended up just being easier paying for it after getting no help whatsoever by the multiple people i spoke to. thank god my plan is almost over because they have absolutely lost a customer in me.

  • sydsoc Soc (@sydsoc) reported

    @gbergsma @darylgibson @_sara_jade_ Optus have not released an incident report, nor do we know if they’re obliged to. It’s quite possible (literally) anybody with access to the internet also got a copy of the data for weeks, months etc.Difference is this person went public for money, therefore exposed the api issue

  • freddiebrown999 Fred Brown - aka Michael Molloy (@freddiebrown999) reported

    @mariewalsh18 Received my Optus email today - name, DOB, address, phone number - could be worse, no passwords, licence, passport or medicare numbers (only because Optus never had them)

  • MrBMYoung BYoung 🇦🇺 (4x💉) (@MrBMYoung) reported

    Got the Optus warning email. Disconnected my service(s) with them in April 2019 yet they still possess my ID details. Good job Optus!

  • TuckerFreckson tucker freckson (@TuckerFreckson) reported

    Gladys - ICAC>OPTUS. Disaster after disaster. A crook never changes its colours.