Optus

Optus Outage Report in Yellow Rock, Shellharbour, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Yellow Rock, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Yellow Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Yellow Rock, Shellharbour, State of New South Wales 12/17/2025 18:50

December 17: Problems at Optus

Optus is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Yellow Rock, State of New South Wales

Latest outage, problems and issue reports in Yellow Rock and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hell_Rok Sean Earle (@Hell_Rok) reported

    @rainbowdefault @Optus Yeah, it'd be nice if they said "we've warned all relevant parties that people may be spoofing your identity soon" but it's more a "sucks to be you lol" email

  • Leighlo Leigh :) Stark (@Leighlo) reported

    @Jeremy_Kirk @Tegan_Writes That number seems much higher than the 9.8 maximum Optus said would be the worst case. Which if true makes you wonder if the 9.8 was just current customers, given the data went back to 2017...

  • CastIronBalcony Terrifying Porridge (@CastIronBalcony) reported

    Helpful email from @Optus : "Never click on any links that look suspicious and never provide your passwords, or any personal or financial information." Well you've already provided my personal information, haven't you

  • _blahblahblahb_ Blah (@_blahblahblahb_) reported

    @Optus @RunnerSA18 Will Optus compensate its customers for the time, money and stress it’ll cost them to change passwords, cancel compromised accounts, and get new passport and license numbers?

  • robbiefushu Rob (@robbiefushu) reported

    @abcnews Currently receiving 20 spam emails every couple of hours so I’m guessing I was one of them. Any compensation @Optus ? As a 15 year customer im just about ready to leave. #OptusDataBreach

  • aliciaasarah I’M NOT O-*******-KAY🕷 (@aliciaasarah) reported

    @Optus **** you seriously

  • jodiehastweeted Jodie (@jodiehastweeted) reported

    @NickMonkey42 @xsvetac @Optus I just called & they don’t allow you to add a pin to your account anymore. The only security is the one- time code they text when you call. The big bosses at Optus should at least ensure their customer service teams all have the correct info, we’re all being told different things

  • itsmedeebs David Bateman (@itsmedeebs) reported

    @ashishenigma @Optus @RunnerSA18 That's not necessarily bad. It's when there are lax security protocols which is evident in this matter.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @IrinaAsanova1 Thanks. I was able to read the whole article. It’s good reading. But my original response on 12 month monitoring subscription was a dig at Optus, I already do that. I’m more annoyed at their arrogance in handling this issue.

  • detispify bam 💥 (@detispify) reported

    @jacojac @Optus Optus should be made to foot the cost of reissue of all personal identifiers they lost, they are entirely responsible. Any damages stemming from their terrible security should also be at their feet.