Optus

Optus Outage Report in Yellow Rock, Shellharbour, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Yellow Rock, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Yellow Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Yellow Rock, Shellharbour, State of New South Wales 12/28/2025 23:20

December 28: Problems at Optus

Optus is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Yellow Rock, State of New South Wales

Latest outage, problems and issue reports in Yellow Rock and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • neildsmall neil small (@neildsmall) reported

    @LinkedInAU @ashbarty Too bad Optus aren’t as professional as her! Giving away customers private data not a good look

  • kayleen87686977 kay - 5th Estate Reporting for Duty (@kayleen87686977) reported

    @ClareONeilMP Optus handling of this has been immature and laughable. Childish even to compare it to “data you would give facebook”. They are gaslighting and playing it down.

  • kristenglenist1 Dr. Kristen Glenister (views expressed are my own) (@kristenglenist1) reported

    @Jeremy_Kirk My partner has been caught up in this, and has not been an Optus customer for several months!

  • CharQwerty Less is more (@CharQwerty) reported

    @BadCustSvc101 @NjbBari3 You can login to your Optus account and use the online chat function. Ask them to check which ID numbers they have for you.

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    Day 4 and our NBN broadband home internet service has stopped working again. No internet for desktop computer or home phone. More angry with Optus this morning instead of being happy with them.Where would I rate Optus at the moment - 0 out of 10.

  • DaftandD DaftandDeranged (@DaftandD) reported

    @StevenGeorgant1 I work in retail, selling tech... including mobile phones. Had a customer a week ago tell me that after he left his Optus plan he found out - they didn't tell him - he needed an unlock code only to be told they didn't have his account info any more. Yeah, seems like major BS.

  • Smushster 🕯️ Smush 🕯️ (@Smushster) reported

    @BLShiv @Jeremy_Kirk Yeah, sick. Still feels like buck stops with Optus for having said **** interface to begin with... ? ¯\_(ツ)_/¯

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    Bad service, slow at fixing their customers problems and being negligent by failing to secure their network which allowed it to be cyber attacked by hackers who now have access to over 9 million Optus customers details.

  • tomtimes5 Thomas R 🚸 (@tomtimes5) reported

    @JPMasters @Jeremy_Kirk @Optus Should be, but probably won't be. It'll all be hand waved away as "damn hackers, what ya gonna do" in the media while they get a slap on the wrist and that's only if there's any legislation covering this particular event

  • oc_gwen GwenOC (@oc_gwen) reported

    @devilscandidate @Smizzy777 The questions are 1) why did Optus keep that ID information at all, once it was verified as correct and, more importantly, 2) why it was still kept for "former" customers. Disrespectful customer service, dodgy, in fact.